2017 Toyota Tundra Tires & Wheels Problems

The contact owns a 2017 Toyota Tundra. The contact stated while driving 65-70 MPH, the TPMS warning light illuminated. The contact pulled over and became aware that the passenger's side rear tire was losing air. The contact attempted to use the OEM jack; however, the jack was too small. The contact used several rocks to add height to raise the vehicle up with the OEM jack. The flat tire was replaced with the spare. The contact was concerned about the vehicle falling off the jack. The vehicle was taken to the local dealer, and the tire was patched. The vehicle was repaired. The dealer declined to replace the jack. The manufacturer was contacted and opened a case. The failure mileage was approximately 87,500.

THE SPARE TIRE DETACHED FROM ITS MOUNT UNDER THE VEHICLE WHILE WE WERE DRIVING AT HIGHWAY SPEED ON I-76 IN NE COLORADO. THE TIRE FELL TO THE PAVEMENT AND WAS STRUCK BY THE TRAVEL TRAILER WE WERE TOWING, BLOWING OUT A TRAILER TIRE AND DAMAGING THE TRAILER. THE SPARE TIRE WAS STRUCK A FEW MINUTES LATER BY ANOTHER VEHICLE, CAUSING FAILURE TO 2 TIRES ON THEIR VEHICLE AND NEAR LOSS OF VEHICLE CONTROL. THE PEOPLE IN THE SECOND VEHICLE CONFIRMED IT WAS OUR SPARE TIRE. AT THE TIME OF THIS INCIDENT, OUR TOYOTA TUNDRA WAS 10 MONTHS OLD, PURCHASED IN JANUARY 2017. THE SPARE TIRE HAD NEVER BEEN USED NOR HAD IT BEEN LOWERED OR REMOVED FROM ITS FACTORY-INSTALLED MOUNTING DEVICE. IT WAS FITTED WITH A DEALER-INSTALLED SPARE TIRE LOCK. THE TRUCK HAS NOT BEEN IN AN ACCIDENT OR DAMAGED IN ANY WAY AND HAS BEEN MAINTAINED BY THE DEALERSHIP WHERE IT WAS PURCHASED. WE HAVE A DASH-CAM FILE OF THE INCIDENT BUT IT ONLY SHOWS THAT NOTHING ELSE WAS IN THE HIGHWAY AS THE INCIDENT OCCURRED. THE REARVIEW CAMERA ONLY SHOWS THE TRAVEL TRAILER ROCKING AS IT WENT OVER THE SPARE TIRE.