2024 Volkswagen Atlas Electrical System Problems

Brakes are constantly grinding and squeaking Seat belt sensor has an issue - Seat belt noise will continuously go off if no one is sitting in the seat If you give the SUV more gas going uphill then it gets stuck in that gear, which means there is a transmission issue. Car also randomly jolts The safety of my family is put at risk each day I drive the SUV. The dealer has not confirmed the issue and told me the brake squeaking is because of the materials used to produce the SUV. There has been no resolution after the vehicle has been inspected 3x by the Dealer. No warning messages before the issue appeared

The owners manual for the 2024 VW Atlas SEL fuse diagrams and descriptions do not match the fuse box (interior) found in the vehicle. As an example the owners manual states the telephone system is controlled via fuse 16, but in my vehicle fuse 16 is an airbag fuse (as detailed in third-party fuse diagrams (e.g. [XXX] )). While third-party sources do display the correct and accurate fuse diagrams these may not be available to a driver in an emergency when they need to investigate an issue and replace a fuse on the roadside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.

The rear camera of our vehicle has been intermittently failing for the past year. The VW dealer has not been able to repair as it is an intermittent issue. Today the entire screen wouldn't turn on to even be able to control the HVAC system, and it was a cold day. Luckily the rear has separate controls so my kids weren't freezing in the car. I was going to take it to the dealer today, but the screen started working again and the service advisor said not to bring it in if it's not broken. We have brought this car in several times for the reverse camera not functioning with no repairs done. All we are told is the mechanic resets modules and it should be good. There was a recall for this issue which was performed. The problems occured more frequently since the recall was performed, but I'm always told that they can't fix what's not broken, which I understand. This is a large vehicle not having a reverse camera working properly at all times is a big safety concern that is being dismissed because they can't figure it out. I'm in a hard place. I can't leave them the car forever as it's the car we drive our kids in. They won't give us a loaner as they are not required to. Are we just stuck with a car that has an intermittent safety concern with no remedy? I have video of it not working, but it won't let me upload it.

I’ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I’ll get notifications while I’m driving of the front and rear sensors being inactive, the entire infotainment system will periodically reboot while driving, the automatic braking system unexpectedly engaged on a couple occasions - even when there was not a collision hazard, the systems Bluetooth connectivity will go on and off while driving which affects my ability to use gps and creates a distraction while trying to correct, the infotainment system will crash while I’m in reverse which takes away the use of the back up camera, and just the other day the voice control activated while I was driving (without being prompted) and I couldn’t deactivate it without manually rebooting it while I was driving. I did a few google searches to find a resolution but it appears many others are having similar issues. These recurring issues have distracted my attention while driving and have created some dangerous situations that could have easily caused a crash or incident.

The info system screen goes blank. It will intermittently go off and return on before shutting off completely. The info screen is the only way to operate the air controls. This makes the vehicle unsafe to operate when conditions require air adjustments to keep a clear windshield. This issue also causes numerous dash alerts. Rear and front collision plus maneuver braking.

software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.

Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

The infotainment center is not working- the screen is black. I am unable to see any of my cameras, change my air/heat- it is currently set to cold and it is freezing when I drive my car, I can’t use my map or hands free calling. This is very unsafe and none of the safety features are working.

I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts during operation. These issues occur during normal driving and present potential safety concerns by distracting the driver, limiting access to vehicle information, and raising concerns regarding braking reliability and electrical system stability. I previously filed a formal complaint directly with Volkswagen regarding these defects and have received no meaningful response, resolution, or follow-up. I also brought the vehicle to an authorized Volkswagen dealership for inspection. Despite review, no permanent repair was completed and the same defects continue to occur. I was not provided a clear explanation, corrective action, or assurance that the vehicle is safe for continued operation. I have documentation showing that these issues are not isolated to my vehicle. Identical brake noises and infotainment system blackouts have been widely reported by other Volkswagen owners across social media platforms and Reddit community groups, suggesting a broader or systemic defect. In addition, I personally possess videos and photographs documenting the brake noises, infotainment blackouts, warning lights, and electrical irregularities affecting my vehicle. This evidence is available upon request, and I am prepared to provide follow-up information as needed. Given the repeated failures, lack of manufacturer response, and corroborating reports from other owners, I am requesting that this complaint be formally recorded and evaluated by the NHTSA.

My 2024 Volkswagen Atlas SE began collecting visible moisture inside the rear tail light assembly less than 18 months after purchase. Over time, this led to intermittent lighting failure, sometimes the lights function, sometimes they don’t. This is a safety concern, especially at night or in poor weather. After researching the issue, I found that this is a widely reported problem among VW Atlas owners and has even been referenced in VW’s own Technical Service Bulletin 94-22-01, which is published in the NHTSA database. The bulletin calls this “normal condensation,” but this is beyond that there is visible water pooling and electrical malfunction and I know of others who report the same thing. VW is down playing this to avoid the recall. Despite being under extended warranty, this is not covered because VW considers it cosmetic unless there’s proven seal failure. The vehicle is available for inspection and has been evaluated by a certified VW service center. Volkswagen needs to address this as a design or sealing defect, especially when it affects vehicle safety systems like brake and signal lights.

Without warning, CarNet stops working. This is unsafe because folks get faulty directions, which causes concerns and confusion and the following safety features do not work without warning, Automatic Crash Notification, Manual Emergency Call, Roadside Assistance, Anti-Theft detection, and Stolen Vehicle Location Assistance. An online search reveals a ton of issues with this since they started offering CarNet. Also, module “burned up due to bad luck” per Southpoint Volkswagen dealership in Baton Rouge.

I was driving on the freeway in the right lane and the lane assist forced my steering wheel to turn right causing me to collide into a concrete guard rail. Previous to that my car had been having electrical malfunctioning issues with the screen and radio.

I’ve owned the vehicle for less than 60 days. The vehicle currently has 2000 miles however, the vehicle has placed us in danger due to the inability to charge the battery. The lack of battery voltage also makes the AC inoperable on 100 degree temps. During an attempted repair it was noticed the fuse box has melted. Technicians are uncertain the cause of this Issue. They are uncertain if it’s an electrical issue or due to the alternator. They’ve had the car for over a week with no clear definitive plan and no communication. The car doesn’t reliability start and the possibility of fire is clear based on components that are melting.

Automatic Braking engaged with no other traffic in area, also dash display flashes as if electrical problem exists. Info screen also turns to distorted pixels also indicating electrical issues. VW dealer rep acknowledges there is an issue with the info screen and was expected to be fixed by January 2025(did not happen). I do not feel the vehicle is safe with the electronic braking issue.

Radio shut off while passing a gas station which becomes a hassle while traveling and can be dangerous

SOS emergency call button doesn't work. Even though button is show green and technical people at dealership said there are no problems. I actually pressed the button and it said the call can't be made.

The infotainment system stops working and goes blurry. The dash where the speed is shown goes black. Blind sport monitoring on the passenger side does not work. I almost got into an accident today because of this.

I have a 2024 Volkswagon Atlas and right now my screen is completely not working. Everything is functional through the screen for controls as well. I can't even control the thermostat. This has become a safety issue as my windows are icy in the morning and I cant turn the defroster on. The service department at the dealership won't look at the car because they said it is a known issue and Volkswagon is doing a system update. I was told to hold the power button down for 10 seconds to reset the screen but even that is not working at all. Warning lights come up constantly as well.