There are 3 owner-reported driver assist & adas complaints for the 2025 Volkswagen Atlasin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25. The first time it happened, the local VW dealer had me bring it in on 8/30 & they "fixed" it relatively quickly. They stated it was a local issue & had many Atlas screens that went down but they didn't know why. Now on 10/16 this occurred again, I called the local VW dealer & was told they can't get me in for over 2 weeks. I have a long trip planned before that & also I am heading back south for the winter prior to the date they can get me in. I was told I can drop off the vehicle for an unknown time frame - which leaves me no vehicle at all unless I rent a car for this unknown time frame. A second service advisor called me back to advised it is now a nationwide issue & as of now, there is no solution to fixing it. So why would I drop off my vehicle if there is no solution for this issue?
The car is in cruise control on the freeway, going 70-80mph and suddenly decelerates/brakes slam on, to slow down. The front collision will come on and the car will come to almost a complete stop when there is absolutely NOTHING in front of me. The vehicle will alert there is no driver, when I have both hands on the wheel, and start braking. These sudden stops and slow downs are going to get me or someone else killed. This is an ongoing issue.
When driving on a road with lane markings after the vehicle has been sitting in direct sunlight for about an hour the Lane Keep Assist system will fail due to over temperature warning in the windshield camera module. The dashboard will display the message “Lane Assist is currently not available. Please see owner's manual.” and any driver assist system that utilizes the lane assist system will become unavailable for about 15 minutes. After about 15 minutes of driving the errors will go away as the system reboots itself with no notification that the system functionality has returned. The “over temperature” error was confirmed by my local VW dealership on June 10, 2025 but has occurred 3 separate times.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026