NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Volkswagen Beetle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TRANSMISSION FAILURE- VEHICLE DOWN SHIFTED HARD AND WOULD NOT COME OUT OF 1ST GEAR DURING HEAVY TRAFFIC ON HIGHWAY ALMOST CAUSING REAR END COLLISION. AFTER TURNING CAR OFF AND TURNING VEHICLE BACK ON IT PROCEEDED FOR ABOUT 5 MILES BEFORE DOING THE SAME. CAR WAS TOWED AND TRANSMISSION WAS REBUILT BUT THE CAR CONTINUES TO DO THE SAME. RECENTLY TRAVELING ON HIGHWAY DURING RUSH HOUR, SLOWING DOWN FOR TRAFFIC THAT WAS AT A STAND STILL THE VEHICLE DOWNSHIFTED HARD CAUSING THE CAR BEHIND ME TO SLAM ON HIS BRAKES CAUSING AN ACCIDENT BEHIND ME. *TR
FOR THE FIFTH TIME IN 10 YEARS, THE AIRBAG WARNING LIGHT HAS COME ON IN MY 2000 VOLKSWAGEN NEW BEETLE (LESS THAN 50,000 MILES AND NEVER IN A CRASH). ACCORDING TO MANUFACTURER WHEN THE AIRBAG WARNING LIGHT IS ON THE AIRBAGS ARE DEACTIVATED PROVIDING NO PROTECTION IN THE EVENT OF A CRASH. DEALER HAS TWICE PREVIOUSLY REPLACED DRIVER SIDE AIRBAG HARNESS AND RECOMMENDS DOING SO AGAIN. *TR
2000 VOLKSWAGEN NEW BEETLE TURBO 1.8L, DRIVER SIDE WINDOW REGULATOR BREAKS AND REGULATOR HAS BEEN REPLACED AND BREAKS AGAIN. ALL OLD PARTS IN POSSESSION AND VEHICLE PURCHASED THIS YEAR FROM ORIGINAL OWNER. *TR
2000 VOLKSWAGEN NEW BEETLE RECENTLY MY 2000 VOLKSWAGEN NEW BEETLE HAD THE AIRBAG LIGHT COME ON. I SCOURED THE INTERNET TO FIND POSSIBLE CAUSES AND TO MY AMAZEMENT, MANY PEOPLE SUFFER FROM THE SAME PROBLEM. IT APPEARS THAT THE SENSORS AND WIRE HARNESSES IN THE NEW BEETLES FREQUENTLY FAIL TRIGGERING THE AIRBAG LIGHT TO COME ON. I WAS TOLD BY AN SERVICE TECH. THAT WHEN THE AIRBAG LIGHT IS ON, THE AIRBAGS BECOME DEACTIVATED, WHICH SEEMS TO POSE AN EXTREMELY HUGE SAFETY CONCERN, SEEING AS THE NEW BEETLE SUFFERS MANY DEFECTS REGARDING THE AIRBAGS. THANKFULLY, THE PROBLEM IN MINE IS THE DRIVER SIDE AIRBAG WIRE HARNESS LOCATED UNDER THE DRIVER SEAT. THE WIRE LENGTH IS NOT SUFFICIENT ENOUGH TO WITH STAND A LOT OF SEAT MOVEMENT. MOVING THE SEATS FORWARD TOO MANY TIMES CAN ACTUALLY CAUSE THESE WIRES TO BREAK IN HALF, WHICH HAPPENED IN MY CASE, DEACTIVATING ALL THE AIRBAGS AND BRINGING UP AN ERROR IN THE SYSTEM. THE DEALERSHIP DOESN'T MAKE THE MATTER ANY BETTER, BY SAYING THAT I WILL HAVE TO PAY $600.00 TO REPLACE NOT ONLY THE WIRE HARNESS, BUT THE SIDE AIRBAG AS IT COMES AS A COMPLETE PACKAGE AND THE HARNESS IS NOT SOLD SEPARATELY. IN THIS ECONOMY, I CANNOT AFFORD TO REPLACE AN ENTIRE PERFECTLY GOOD AIRBAG FOR A SIMPLE WIRE, SO I AM STUCK HAVING TO DRIVE AROUND KNOWING THAT MY AIRBAGS WILL NOT DEPLOY IF I GET INTO AN ACCIDENT OR POSSIBLY DEPLOY PREMATURELY WITHOUT ANY CAUSE. I BELIEVE THAT THIS ISSUE SHOULD BE LOOKED AT, SINCE IT NOT ONLY AFFECTS THE 2000 MODEL, BUT ALL MODELS UP TO 2006. VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE FOR SELLING A PRODUCT DESIGNED FOR OCCUPANT SAFETY, THAT FAILS BEFORE THE REST OF THE VEHICLE. *TR
VW CATALYTIC CONVERTER WARRANTY EXTENSION. WAS 8 YEARS/80K MILES. EXTENDED TO 10 YEARS/120K MILES. I HAVE A 2000 VW NEW BEETLE GLS, WHICH I PURCHASED NEW IN 1999. MY MODEL IS CURRENTLY COVERED UNDER THIS EXTENDED WARRANTY. MY CAR IS NOT PASSING SMOG - GROSS POLLUTER STATUS. ONLY HAS 73,000 MILES ON IT. THE ISSUE: BECAUSE THE CAT CONVERTER IS NOT FORMALLY LISTED AS A "RECALL" BY VW AMERICA, THE DEALERSHIP WANTS TO RUN A DIAGNOSTIC (EVEN THOUGH I'M PROVIDING THE DETAILED PAPERWORK FROM MY SMOG STATION), AND WHEN THE CHECK ENGINE LIGHT COMES ON, THEY WANT ME TO REPAIR ANY AND ALL ISSUES THAT ARISE AT A COST TO ME, BEFORE THEY WILL REPLACE MY CATALYTIC CONVERTER UNDER WARRANTY. THE PROBLEM WITH THIS IS, THE CHECK ENGINE LIGHT COVERS NUMEROUS ISSUES THE CAR MAY BE HAVING, INCLUDING SOME THAT MAY NOT BE RELATED TO THE CAR NOT PASSING SMOG. AND THE CHECK ENGINE LIGHT IS ALWAYS ON. DEALERSHIP TURNS IT OFF - COMES RIGHT BACK ON WITHIN DAYS. I WANT THE CATALYTIC CONVERTER REPLACED FIRST, THEN SEE IF IT PASSES SMOG, THEN I WILL REPAIR ANY OTHER PROBLEMS. I DON'T WANT TO PUT MONEY INTO PROBLEMS POSSIBLY UNRELATED TO SMOG, IF THE CATALYTIC CONVERTER WON'T FIX THE ISSUE. BUT PER THE VW DEALERSHIP, I CANNOT PROCEED WITHOUT SPENDING MONEY ON SUPPOSED OTHER PROBLEMS, BECAUSE THE CAT CONVERTER WAS NOT TECHNICALLY LABELED A RECALL. I WROTE THE EPA - THE EMAIL I RECEIVED BACK FROM THEM SAID THEY CONSIDER IT A RECALL, BUT BECAUSE VW AMERICA DID NOT SEND OUT A FORMAL RECALL NOTICE ON THE CAT CONVERTER, AND INSTEAD JUST PROVIDED AN EXTENDED WARRANTY, THERE'S NOT MUCH THAT CAN BE DONE. DEALERSHIPS CAN REQUIRE A DIAGNOSTICS RUN AND ASK YOU TO PAY TO FIX OTHER PROBLEMS PRIOR TO FIXING THE CAT CONVERTER. VW EXTENDED THE WARRANTY, SO CLEARLY THEY ARE AWARE THERE IS A CONSISTENT PROBLEM. THEY SHOULD JUST CALL IT A FORMAL RECALL (SINCE THE EPA DOES), FIX THE PROBLEM THEY KNOW EXISTS. CURRENTLY, I'VE BROUGHT TO ANOTHER DEALERSHIP. SAME ISSUE. DON'T HAVE ANY OTHER CHOICE. *TR
PROBLEM: CHRONIC FAILURE OF DRIVER'S AIR BAG CIRCUIT PURCHASED FEBRUARY 2000. SINCE JULY 2004 WE HAVE HAD REPEATED (EIGHT) REPAIRS DONE IN RESPONSE TO THE AIRBAG LIGHT ILLUMINATING CONTINUOUSLY, INDICATING THE AIR BAG CIRCUIT IS FAULTY AND THE AIR BAG WON'T FIRE SHOULD AN ACCIDENT OCCUR. DESPITE REPEATED REPAIRS, TWICE COMPLETELY REPLACING THE WIRING HARNESS, AND ONCE REPLACING THE AIRBAG ITSELF, THE AIRBAG LIGHT HAS ILLUMINATED AGAIN THIS WEEK AND A NINTH REPAIR IS NEEDED. ALL REPAIRS HAVE BEEN DONE AND DOCUMENTED BY OUR VW DEALER. TO DATE REPAIR COSTS EXCEED $1500. THE PROBLEM CONTINUES TO OCCUR. *TR
WE OWN A 2000 VOLKSWAGEN BEETLE...IN 2008 THE WATER PUMP WENT IN IT...HAD THAT REPLACED AND 4 WEEKS LATER HAD TO HAVE IT REPLACED AGAIN THEN THE FOLLOWING YEAR 2009 THE WINDOW MOTORS IN BOTH WINDOWS WENT..HAD TO HAVE THOSE REPLACED... THE HEADLIGHTS AND TAIL LIGHTS ARE FALLING OUT HAVE TO CONSTANTLY PUSH THEM BACK IN....NOW 2011 THE WATER PUMP WENT IN IT AGAIN..NOW THE CAR IS SITTING IN THE DRIVE WAY ACTING AS A PAPER WEIGHT..HAD I KNOW THAT THERE WERE SO MANY ISSUES WITH THIS TYPE OF VEHICLE I WOULD HAVE NEVER BOUGHT ONE..I HOPE THAT VOLKSWAGEN IS HAPPY RAKING PEOPLE OVER THE COALS BY SELLING THEM NOTHING BUT JUNK AND GOD FORBID IF YOU HAVE TO TAKE IT TO A DEALER THEY WANT EVERYTHING UP TO AND INCLUDING YOUR FIRST BORN CHILD... *TR
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. A DIAGNOSTIC WAS PERFORMED, WHICH PRODUCED "ERROR CODE 5". A MECHANIC REPAIRED THE VEHICLE AND RESET THE COMPUTER; HOWEVER, THE INDICATOR CONTINUES TO ILLUMINATE. THE CURRENT AND FAILURE MILEAGES WERE 126,000. UPDATED 02/24/09. *LJ UPDATED 02/26/09. *JB
AIRBAG SYSTEM MALFUNCTION: AIRBAG (SRS) SYSTEM WARNING LIGHT ILLUMINATED IN THE INSTRUMENTAL PANEL, ORIGINALLY ON 9/24/2001. VW DEALER STATED DRIVER'S SEAT SIDE AIRBAG NEEDED REPLACEMENT DUE TO AN INTERNAL CAUSE AND WAS REPLACED ON 10/2/2001 AT 15365 MILES. AIRBAG LIGHT ILLUMINATED AGAIN AND SYSTEM WAS SERVICED ON 4/8/2003 WHERE VW DEALER REPAIRED CONNECTION UNDER DRIVER'S SEAT AT 36405 MILES. RECENTLY, AIRBAG LIGHT ILLUMINATED AGAIN AND WAS SERVICED ON 10/13/2008. THE DRIVER'S SEAT WAS REMOVED AND DEALER REPAIRED CONNECTION TO DRIVER'S SEAT SIDE AIRBAG AT 111370 MILES. IF THIS PROBLEM WERE NOT REPAIRED, THE DRIVER'S SEAT SIDE AIRBAG WOULD NOT HAVE DEPLOYED IN THE EVENT OF A SIDE COLLISION. VW DEALER STATED THAT NUMEROUS VW NEW BEETLES HAVE HAD AIR BAG CONNECTION REPAIRS FOR THE DRIVER'S SEAT SIDE AIRBAG. VW DEALER STATED THEY PUT AN "EXTENSION" ON THE CONNECTING WIRE AND THIS PROBLEM SHOULDN'T OCCUR AGAIN. AGAIN, VW DEALER STATED THE AIR BAG SYSTEM CONNECTION UNDER THE DRIVER'S SIDE FRONT SEAT APPEARS TO BE A RECURRING PROBLEM. THIS CONCERNS ME BECAUSE THERE IS A RECURRING CONNECTION PROBLEM WITH THE AIRBAG SYSTEM, WHICH DIMINISHES THE AIR BAG SYSTEM?S SAFETY AND RELIABILITY DURING A COLLISION. VW SHOULD RECALL AND REPAIR NEW BEETLES WITH THIS AIRBAG CONNECTION PROBLEM SO THAT THE AIRBAG SYSTEM WILL NO LONGER MALFUNCTION DUE TO A FAULTY WIRE CONNECTION. MY LOCAL VW DEALER STATED THE PROBLEM WAS REMEDIED WITH A NEW ?EXTENSION? PART AND THE PROBLEM SHOULD NO LONGER OCCUR. IF I HAD THREE MALFUNCTIONS WITH MY VEHICLE?S AIRBAG SYSTEM AND MY LOCAL DEALER RECOGNIZED THIS IS A PROBLEM IN MY AREA, THIS MAY BE A WIDESPREAD, RECURRING PROBLEM AMONG NEW BEETLES. VW NEW BEETLE OWNERS SHOULD BE OFFICIALLY NOTIFIED OF THIS POTENTIAL SAFETY PROBLEM WITH THE AIRBAG SYSTEM SO THAT THE PROPER REPAIR CAN BE MADE TO THE AIRBAG SYSTEM TO ENSURE THE SAFETY OF THE DRIVER IN THE EVENT OF A SIDE COLLISION. *TR
WE HAVE A 2000 NEW VW BEETLE THAT WE BOUGHT NEW IN 2000. IT HAS BECOME A HIGH MAINTENANCE VEHICLE THAT SEEMS TO HAVE A LOT OF DEFECTIVE PARTS THAT HAS TO BE REPLACED. MOSTLY ELECTRICAL. WINDOW ONCE FELL INSIDE OF DOOR. FOG LIGHT THAT HAS WATER IN THEM. TODAY A WEEK AFTER TAKING THE CAR INTO VW SERVICE TO REPAIR ANOTHER THING FOR AROUND $200.00. I HAD RETURNED TO THE SHOP AGAIN BECAUSE WITH IN A DAY AFTER CAR WAS OUT OF THE SHOP A NEW PROBLEM CROPPED UP. THE SEAT BELT LIGHT WAS STAYING ON. I TOOK IT INTO THE SHOP TO HAVE THE SEAT BELT LIGHT REPAIRED. IT HAS BEEN IN THE SHOP FOR MOST OF THE DAY. I JUST RECEIVED A CALL FROM VW SERVICE DEPT. AND WAS TOLD THE SEAT BELT DENSER WAS THE PROBLEM. IT CONTROLS ALL THE SEAT BELT AIR BAGS AND SOME OTHER SAFETY THINGS. IT IS DRIVABLE AND SEAT BELT MAY BE OK. I WAS ALSO TOLD IT WOULD COST APPROXIMATE OVER $700.00. OUR VW BEETLE ONLY HAS 69,000 MILES ON IT AND WE HAVE SPENT THOUSANDS OF DOLLARS ON IT FOR REPAIRS. IT OVER HEATED LAST SUMMER AND WAS IN THE SHOP FOR A COUPLE OF WEEKS BEFORE THEY COULD FIND WHAT WAS WRONG WITH IT..I THINK THIS WAS THE AIR CONDITIONER COMPRESSOR AND SENSORS. WE HAVE REPLACE MAY\NY SENSORS IT SEEM S SEVERAL TIMES. MOST OF THESE REPAIRS WAS NO UNDER A RECALL. THIS IS A VERY HIGH MAINTENANCE CAR. IT HAS BEEN IN THE GARAGE MANY TIMES AND COST IS STARTING DRAIN US. I AM A RETIRED IOWA POLICE OFFICER ON A FIXED INCOME..SO THIS CAR IS A STRAIN ON OUR BUDGET. SO MANY PROBLEMS.. ALL OUR VEHICLES ARE PAID FOR AS WELL AS OUR HOME. *TR
THE FUSE BOX ATOP THE BATTERY MELTED ON 2/18/2009 CAUSING A FIRE IN THE ENGINE COMPARTMENT. REPAIRS INCLUDING NEW FUSE BOX AND OTHER DAMAGED PARTS COST ME $1500.00. ON 7/15/2011 THE FUSE BOX MELTED CAUSING A/C TO STOP WORKING. THE OUTSIDE TEMPERATURE AT THE TIME WAS IN THE HIGH 90'S DURING A PROLONGED HEAT WAVE IN THE NORTH EAST. COST TO REPAIR $400.00. ON 5/18/2014 ONCE AGAIN THE FUSE BOX MELTED, COST TO REPAIR AND REPLACE $700. TWO DAYS LATER THE REPAIR (5/20/2014) THE CAR WENT DEAD IN TRAFFIC CAUSED BY A DRAINED BATTERY COST OF TOWING $150.00 + NEW FUSE BOX MELTED. IN CHECKING VW OWNERS FORUMS AVAILABLE ON THE INTERNET, THIS IS A COMMON PROBLEM AND COMPLAINT (FUSE BOX MELTING) IN THE VW PRODUCT LINE. WHY HASN'T VW BEEN FINED AND ORDERED TO RECALL THEIR DEFECTIVE CARS? *TR
I RECEIVED A RECALL ABOUT MY BACK OR BREAK LIGHT. MADE AN APT. WITH HERITAGE VW IN GEORGIA. I DROVE FROM LEESBURG AL. TO THE DEALERSHIP. THEY CHANGE THE LIGHT AND TOLD ME A BELT HAS TO BE REPLACED. I KNOW NOTHING NEEDS REPLACEMENT BECAUSE MY SON ( A MECHANIC ) DOES ALL THE MAINTENANCE IN MY VW. I TOLD THE THEM I WILL TALK TO MY SON AND WILL GET BACK WITH THEM. I HAD A HARD TIME STARING THE CAR, BUT DID NOT PAY ANY ATTENTION BECAUSE I WAS IN A HURRY TO GET OUT OF THERE. I WAS ON HWY 20 WHEN EVERY THING WENT CRAZY WITH MY CAR. LOST MY CRUISE CONTROL, LOST POWER, WON'T START. SO I CALLED HERITAGE AND ASK WHAT THEY DID WITH THE CAR. THEY WANT ME TO BRING IT BACK TO THEM, KNOWING IT CAN'T BE DRIVEN. I FEEL THEY SABOTAGE MY CAR, THEY MESSED UP MY CAR SO MUCH, I PAID OVER $3000.00 FOR IT TO WORK. I KEPT THE RECEIPT JUST IN CASE I MIGHT NEED IT AS PROOF. I RECEIVED ANOTHER RECALL LAST WEEK IT'S HARD TO GET BURNT TWICE IN A ROW. *TR
WINDOW REGULATORS ON VOLKSWAGEN NEW BEETLE FAILED CAUSING WINDOW GLASS TO FALL INSIDE OF DOOR. THIS ISSUE HAS TWO TSB'S ISSUED 6402-03 AND 6408-06. VOLKSWAGEN SHOULD BE REQUIRE TO FIX THIS DEFECTIVE PART ON ALL VEHICLES REGARDLESS OF AGE OR MILEAGE. *TR
POWER WINDOWS AND POWER DOOR LOCKS WILL NOT OPERATE WHILE I'M DRIVING. TOOK TO DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM. LEFT IT THERE FOR 2 DAYS AND THEY STILL COULD NOT FIND PROBLEM. WHEN I STOP THE CAR AND OPEN THE DOOR, THEN THE WINDOWS AND DOOR LOCKS WILL OPERATE. WHEN I START DRIVING AGAIN, THEY ARE "DEAD" ONCE MORE AND WILL NOT OPEN OR CLOSE. I CANNOT GET THEM TO OPERATE UNLESS I STOP THE CAR AND OPEN THE DOOR FIRST. WHEN I CLOSE THE DOOR, THEY ARE OKAY UNTIL I START DRIVING AGAIN. VERY DANGEROUS AND I CAN'T GO THROUGH A DRIVE THROUGH BANK, ETC. OR IF I JUST WANT TO OPEN THE WINDOWS WHILE I'M DRIVING, I CAN'T. IF IT STARTS TO RAIN, I CAN'T CLOSE THE WINDOWS UNLESS I STOP THE CAR. *TR
I HAVE A VW NEW BEETLE AND THE AIRBAG LIGHT CAME ON TOOK MY CAR TO THE DEALER AND THEY SAY IT'S NOT THEIR PROBLEM AND THEY WANT TO CHARGE 700 DOLLARS TO FIX IT BUT THE CAR IS EXPENSIVE. *TR
ON APRIL 4, 2008, OUR 2000VW GLS BEETLE CAUGHT FIRE AS IT WAS BEING DRIVEN ON THE INTERSTATE. CAR HAD BEEN HESITATING AND THE CHECK ENGINE LIGHT WOULD COME ON, SO WE HAD IT SERVICED AT OUR LOCAL VW DEALERSHIP ON MARCH 28. DIAGNOSTICS DID NOT FIND ANYTHING WRONG. WE WENT AHEAD AS ASKED FOR FUEL FILTER AND THE COOLANT SENSOR TO BE REPLACED. FOR THE NEXT WEEK, THE CAR CONTINUED TO HESITATE, ESPECIALLY AFTER BEING DRIVEN FOR MORE THAT 20 MINUTES. WE MADE ANOTHER APPOINTMENT WITH THE SERVICE DEPARTMENT TO HAVE IT REPAIRED AND AS MY DAUGHTER WAS DRIVING TO THIS APPOINTMENT SHE NOTICED THE HESITATION AGAIN, AND ABOUT 10 MILES LATER, NOTICED SMOKE IN THE REAR VIEW MIRROR. SHE PULLED OFF THE HIGHWAY AND SMOKE STARTED POURING INSIDE THE CAR. ALL OF THE DASHBOARD LIGHTS CLICKED ON, THEN OFF. WITHIN 2 MINUTES, THE CAR WAS COMPLETELY ENGULFED IN FLAMES. MY DAUGHTER WAS ABLE TO GET OUT OF THE CAR AND WAS NOT PHYSICALLY HARMED. THE CAR WAS A TOTAL LOSS. *TR
2000 VOLKSWAGEN NEW BEETLE. ABS AND BRAKE LIGHT AND OIL LIGHTS COME ON. BRAKES FILL LIKE THEY'RE APPLYING LEFT THEN RIGHT. BEEPER GOING OFF. RESEARCHED AND FOUND THAT MANY OTHER OWNERS OF VW AND AUDI'S ARE HAVING THIS PROBLEM AND WIND UP HAVING TO PAY $1300 TO $1900.00 FOR A NEW ABS CONTROLLER UNIT. THIS COULD HAVE CAUSED MY WIFE TO HAVE AN ACCIDENT AND VW SHOULD BE LIABLE TO REPLACE THESE DEFECTIVE UNITS FROM THESE MANY CARS THAT THEY MADE. *TR
HEATER SWITCH PROBLEMS. FIRST IT WON'T TURN OFF THE FAN, THEN IT WON'T TURN ON THE FAN, AND IT SMELLED OF COOKED WIRES INSIDE DASHBOARD. *TR
WE HAVE A 2000 VW BEETLE WITH AUTOMATIC TRANSMISSION THAT HAS SOME SORT OF ELECTRICAL PROBLEM THAT DRAINS THE BATTERY IF NO ONE DRIVES THE CAR FOR A FEW DAYS. WE DIDN'T REALLY NOTICE THE PROBLEM UNTIL OUR DAUGHTERS BOTH WENT OFF TO SCHOOL AND NO ONE WAS DRIVING THE CAR ON A REGULAR BASIS. WE ARE AT THE POINT WHERE AAA AND AMOCO MOTOR CLUB WILL NO LONGER JUMP THE CAR. WE HAVE PURCHASED SEVERAL BATTERIES IN THE LAST 3-4 YEARS OR REPLACED THEM UNDER WARRANTY TO THE POINT WHERE SEARS TOLD US TODAY TO NOT COME BACK. THE VW DEALER TOLD US TO GO SOMEPLACE ELSE BECAUSE THEY COULDN'T HELP US AND VW ITSELF HAS NOTHING TO SAY OTHER THAN GO TO THE LOCAL DEALER WHO TOLD US TO CALL VW. THIS CAR HAS BEEN A PROBLEM FROM THE BEGINNING AND WE HAVE DONE EVERYTHING ASKED OF US, EXPENDED FUNDS AND AN INORDINATE AMOUNT OF TIME TO NO AVAIL. TODAY THE VW DEALER DID SAY THAT THERE WAS A PROBLEM WITH VW'S OF THIS VINTAGE BECAUSE THEY HAD PROBLEMS WITH CARS SITTING ON THE LOT AND DYING. WE NOW NEED TO OUR DAUGHTER TO USE IN CHICAGO, BUT WE CAN'T RISK GIVING IT TO HER AND HAVING HER COME OUT TO THE CAR LATE AT NIGHT AFTER WORK AND FIND THAT THE CAR IS DEAD. *TR
ON THE 2000 BEETLE, YOU CAN TELESCOPE THE DRIVER STEERING COLUMN. WELL, THE AIRBAG SPRING COIL UNCOILED ON MY CAR WHEN I TELESCOPED THE COLUMN AND THE ONLY WAY I KNOW THIS IS BECAUSE THE AIRBAG LIGHT CAME ON. THE DEALER AND OTHER MECHANICS ARE SAYING THE WHOLE AIRBAG NEEDS TO BE REPLACED WHICH WILL COST ANYWHERE FROM $600 TO $800. NOW, I DON?T FEEL AS IF THIS IS A PROBLEM I SHOULD HAVE TO PAY FOR. THE VEHICLE WAS DESIGNED TO HAVE THE STEERING COLUMN TELESCOPE SO WHY WOULD THE COIL UNCOIL WHEN I USE THE FEATURE? ALSO, THEY HAVE TOLD ME THAT THE AIRBAG WILL NOT WORK IF SOMETHING WHERE TO HAPPEN. IS THIS SOMETHING VW SHOULD LOOK INTO AND REPLACE FOR ME FREE OF CHARGE? *TR
I RECENTLY PURCHASED A 2000 VW NEW BEETLE ON OCTOBER 10, 2007. MY SIGNIFICANT OTHER DROVE THE CAR TO WORK. WHEN SHE GOT READY TO LEAVE THE CAR WOULD NOT START. SHE CALLED A MECHANIC AND THEY CHECKED THE VEHICLE. THEY DETERMINED THAT THE TIMING BELT HAD BROKEN. THE CAR HAS LESS THAN 90,000 MILES ON IT. I WENT A RESEARCHED AND FOUND OTHER SIMILAR COMPLAINTS ABOUT LOW MILEAGE BEETLES OF THIS YEAR HAVING THE SAME PROBLEM. I AM CONCERNED THAT SUCH AN EXPENSIVE REPAIR IS REQUIRED AT SUCH LOW MILEAGE IN ORDER TO OWN THIS VEHICLE AND HAVE IT OPERATE PROPERLY. I AM NOT THE ORIGINAL OWNER SO I REALIZE THAT THIS REPAIR IS NOT COVERED FOR ME. THERE SHOULD BE SOME FORM OF DISCLAIMER PLACED ON THIS YEAR OF BEETLE SO THAT PERSPECTIVE OWNERS WILL KNOW THAT THEY HAVE AN EXPENSIVE REPAIR COMING UP (TIMING BELT) IF IT HASN'T BEEN CORRECTED ALREADY. *TR
ABS SYSTEM HAS FAILED, AS INDICATED BY ITS DASHBOARD WARNING LIGHT, WHICH IS ON. DEALERSHIP DIAGNOSIS: FAULTY ABS CONTROLLER/PUMP MODULE, $825 TO REPAIR. VW HAS AN ABS RECALL, #02V031000, WHICH COVERS 2000-2002 NEW BEETLE, GOLF/GTI, JETTA. DEALERSHIP CLAIMS MY VEHICLE IS NOT COVERED. *TR
2000 VW BEETLE HAS HAD 3 AIRBAGS INSTALLED SINCE 2002. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE AIRBAG LIGHT IS ILLUMINATED AGAIN AND THEREFORE WILL NOT PASS THE VIRGINIA STATE INSPECTION PROCESS.. THREE LETTERS SENT TO VW WITH NO SUCCESS. VW CUSTOMER CARE REPRESENTATIVE WILL NOT LOOK INTO THE AIRBAG SYSTEM ON THE 2000 VW BEETLE SINCE THE CAR IS OUT OF WARRANTY. THE FIRST AIRBAG ISSUE STARTED UNDER WARRANTY. THE THREE AIRBAGS REPLACED TO DATE HAS BEEN 2 DRIVERS AND 1 PASSENGER SIDE AIRBAG. THE AIRBAG LIGHT HAS BEEN RESET NUMEROUS TIMES WITH NO SUCCESS WITHOUT REPLACING AN AIRBAG. *TR
TURN SIGNAL AND HAZARD FLASHERS QUIT WORKING, THIS IS A 2000 GLS MODEL BUT THERE IS A RECALL ON THE 2000 GTI MODEL FOR THE EXACT SAME THING. ACCORDING TO VW THE GLS MODEL IS NOT COVERED. THE NHTSA NUMBER FOR THE GTI MODEL IS 04V584000. *TR
THE WINDOWS IN MY 2000 VOLKSWAGEN BEETLE WILL NOT LET UP OR DOWN. I THINK THAT THERE SHOULD BE A RECALL ON THESE VOLKSWAGENS BECAUSE IT CAUSES A MAJOR INCONVENIENCE AT FAST FOOD RESTAURANTS AND EVERYDAY LIFE. THINK ABOUT IT IF I WAS IN THE CRASH I WOULD BE FURTHER INJURED IF THEY HAD TO BREAK A WINDOW T GET ME OUT. *TR
AIR BAG FAULT LIGHTS HAS BEEN COMING ON AND GOING OFF FOR OVER A YEAR,,, EVERYTIME I GET TIME TO GO BY AND GET IT FIXED, IT GOES OFF, HOOKED THE COMPUTER UP AND IT SHOWS NO FAULT... NOW IT IS ON ALL THE TIME, I WAS TOLD THAT IT NEEDS TO BE REPAIRED BUT AT GREAT EXPENSE TO ME,,, HOWEVER IT WAS NOT REALLY HURTING ANYTHING.. I WAS TOLD THAT IT DOES NOT AFFECT THE AIR BAG DEPLOYING, BUT I WONDER... THE ONLY WAY TO FIND OUT IS HAVE AN ACCIDENT AND I DO NOT WANT TO DO THAT, SO WE , THE OWNERS ARE AT THE MERCY OF THE VW CORPORATION. *JB
I GOT IN MY CAR ONE DAY AND THE AIR BAG LIGHT WAS ON FOR NO APPARENT REASON. NO CONSEQUENCES OTHER THAN IT IS PROBABLY THE SENSOR RATHER THAN THE AIR BAG THAT IS DAMAGED. IT HAS TO BE REPAIRED OR REPLACED. NOT SURE IF THAT MEANS THE SENSOR OR THE AIR BAG AS WELL TO BE ON THE SAFE SIDE. I AM DRIVING WITH THE LIGHT ON. *TR
WATER INSIDE AUTOMOBILE DAMAGED ELECTONICS. APPEARED TO BE A COMMON PROBLEM.*AK
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE ENGINE LOST POWER. THE BATTERY AND THE ECP WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THE FAILURE AS THE TIMING BELT. THE MANUFACTURER WILL NOT PERFORM THE REPAIR FOR FREE. THE CONTACT STATED THAT THE WATER PUMP WAS REPLACED AT 38,000 MILES AND 49,000 MILES. THE TIMING BELT WAS REMOVED TO REPLACE THE PUMP. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,000.
WHILE DRIVING ON A HIGHWAY AT 65 MILES PER HOUR, I ATTEMPTED TO TURN THE CRUISE CONTROL OFF. IT DID NOT GO OFF. THEN I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO TENSION. THERE WAS NO BRAKING ACTION AT ALL. I DROVE ALONG SOME GRASSY AREAS ON THE SIDE OF THE HIGHWAY TO SLOW THE CAR, TURNED OFF THE IGNITION BECAUSE THE CAR WAS NO DECELERATING, AND HIT A TREE AT ABOUT 50 MPH. THE AIRBAGS DID NOT GO OFF. THE CAR WAS TOTALLED. THE CAR WAS SOLD TO A JUNK YARD BECAUSE THE REPAIR COSTS WERE TOO HIGH AND BECAUSE THE REPAIR FACILITY SAID THEY COULD NOT DETERMINE WHY THE CRUISE CONTROL AND BRAKES FAILED.
TL* - THE CONTACT CALLED REGARDING THE 2000 VOLKSWAGEN BEETLE. THE CONTACT TURNED ON THE HEATER AND IT WOULD NOT TURN ON. THE HEATER EVENTUALLY TURNED ON, THE BLOWER STOPPED ,AND FLAMES STARTED COMING FROM THE HEATER VENTS. THE FAILURE MILEAGE WAS 75,800. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP DIAGNOSED THE PROBLEM AS A FAULTY HEATER/AIR CONDITIONER CONTROL SWITCH. THE CONTACT CONTACTED THE MANUFACTURER AND THEY WILL NOT DO ANYTHING. THE VEHICLE WAS BEING REPAIRED AT A NON VOLKSWAGEN REPAIR SHOP. *AK
CAR HAS BEEN A PROBLEM SINCE FIRST WEEK OF OWNERSHIP. MANY ELECTRICAL PROBLEMS. AAA HAS SEEN THIS CAR MORE THAN I HAVE OVER THE LAST 2 YEARS. CURRENTLY AT 51,000 MILES THE TIMING BELT BROKE CAUSING SERIOUS ENGINE DAMAGE. VW SAYS IT IS OUT OF WARRANTY EVEN THOUGH I BOUGHT A CERTIFIED VEHICLE WITH AN EXTENDED WARRANTY. WHOEVER HEARD OF A TIMING BELT BREAKING AT 51,000 MILES!!! *NM
2000 TURBO ENGINE BEETLE WITH 68,700 MILES WAS 'CHUGGING' LIKE A DIESEL IMMEDIATELY AFTER NON-RELATED WARRANTY REPAIR AT THE DEALER. TOOK BACK TO THE DEALER WHO QUOTED $1500 TO REPLACE TIMING BELT AND WATER PUMP. PAID $95 FOR THEIR DIAGNOSIS AND TOOK THE CAR TO MY REGULAR MECHANIC WHO DID THE SAME REPAIR FOR $450! HOWEVER, MY MECHANIC TOLD ME THAT THE "TIMING BELT TENSIONER" WAS DEFECTIVE AND CAUSED THE BELT TO WEAR OUT. THIS WAS AN ADDITIONAL $150 COST FOR THAT PART. I HAVE ALL THE PARTS FROM THE REPAIR. *JB
THE SERVICE REP AT UNIVERSITY VW REPORTED MY CAR NEEDED A NEW TIMING BELT AND WATER PUMP - COST $1,500 (THE WORD WARRANTY WAS NEVER MENTIONED, SO I NEVER CONSIDERED THIS REPAIR MIGHT BE COVERED.) ANOTHER MECHANICS QUOTE FOR THE SAME JOB WAS $448. DURING REPAIR HE FOUND THE TIMING BELT TENSIONER WAS DEFECTIVE, SO MY TOTAL COST WAS $615 - STILL LESS THAN HALF OF THE QUOTE BY UNIVERSITY VW. (I ALSO HAD TO PAY UNIVERSITY $96 FOR THEIR RIP-OFF QUOTE.) I CONTACTED VW, WHO TOLD ME TO TAKE THE PART TO THE DEALER FOR CONFIRMATION OF DEFECT. DEFECT WAS CONFIRMED BY THEIR LEAD MECHANIC. (NOTE THAT HE CONFIRMED DEFECT AND NOT WORN OUT PART. I STILL HAVE ALL PARTS.) SERVICE MANAGER STATED HE WOULD FILE A CLAIM WITH VW FOR ME. HE CALLED ON 2/19 AND REPORTED MY CLAIM WAS DENIED. THE REQUEST WAS NOT MADE TO VW, BUT DECIDED BY HIS REGIONAL MANAGER. I CALLED VW ABOUT A CLAIM. ON 2/20 VW CLAIMS CALLED STATING MY CLAIM WAS DENIED. SHE STATED THAT MY CLAIM WAS DENIED. SHE ALSO INFORMED ME THAT THE REPAIR WOULD HAVE BEEN COVERED UNDER WARRANTY - IF I HAD NOT TAKEN IT TO ANOTHER MECHANIC. I TOLD HER I WOULD NOT HAVE TAKEN IT TO ANOTHER MECHANIC, IF I HAD KNOWN IT WOULD BE COVERED UNDER WARRANTY! (THIS WAS THE FIRST TIME I LEARNED THE PROBLEM WAS COVERED BY THE WARRANTY!) I TOLD HER I WANTED TO APPEAL THIS DECISION, SO WHOM SHOULD I CONTACT? SHE STATED, "I AM EMPOWERED BY THE CEO OF VOLKSWAGEN, SO THERE ISN'T ANYONE HIGHER. YOUR CLAIM WILL NOT BE PAID." AS FAR AS I AM CONCERNED, THIS ENTIRE PROBLEM WAS CAUSED BY A SERVICE CONSULTANT NOT TELLING ME THIS REPAIR WOULD BE (OR EVEN, MIGHT BE) COVERED UNDER WARRANTY. AS A NON-MECHANICAL CUSTOMER, I FEEL I SHOULD HAVE EVERY RIGHT TO EXPECT THAT SERVICE. IF I HAD BEEN TOLD THAT, I DEFINITELY WOULD HAVE LEFT MY CAR AT UNIVERSITY VW FOR THE REPAIRS, BUT I FELT I HAD NO CHOICE - EITHER PAY $1,500 OR $500. *NM
TL* - THE CONTACT CALLED REGARDING A 2000 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER FOR THE BRAKE LIGHT SWITCH. THE CONTACT HAD ALREADY HAD THE REPAIR DONE WHEN THE RECALL LETTER WAS RECEIVED. THE CONTACT WENT THROUGH THE REIMBURSEMENT PROCESS WITH VOLKSWAGEN AND RECEIVED A CHECK FOR $67.59. THE CONTACT PAID A TOTAL OF $224.46. THE CONTACT CALLED VOLKSWAGEN TO SEE WHY HE RECEIVED THIS AMOUNT, AND WAS TOLD THAT WAS ALL THEY WERE WILLING TO PAY.*AK
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN BUG. WHILE DRIVING AT ANY RATE OF SPEED INCLUDING WHEN THE IGNITIONWAS STARTED THE CHECK ENGINE LIGHT CAME ON. ALSO, FUMES ENTERED THE VEHICLE BENEATH THE DASHBOARD. THE VEHICLE HAS BEEN TAKEN TO TWO MECHANICS, AND THEY DIAGNOSED THE FAILURE AS AN AIRFLOW TRANSMISSION PROBLEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000. *AK
THE AIRBAG LIGHT CAME ON IN 2005. THE DEALER SAID THE DRIVER'S AIRBAG HAD TO BE REPLACED. APPROXIMATELY 1 YEAR LATER, THE LIGHT CAME ON AGAIN. THIS TIME THE DEALER SAID THEY "FIXED" IT. I DON'T KNOW WHAT THEY DID. IN JANUARY 2007, THE AIRBAG LIGHT CAME ON AGAIN. I DON'T KNOW WHAT TO DO NOW. I'M WORRIED THAT MY AIRBAGS WON'T WORK IN A COLLISION BECAUSE I DON'T KNOW WHAT THE DEALER IS DOING AND THEY CAN'T TELL ME WHAT THE CONTINUING PROBLEM IS. *JB
2000 VW NEW BEETLE- DIESEL: HAS HAD RECURRING PROBLEM WITH THE GLOW-PLUG SYSTEM. COMPONENTS HAVE BEEN REPEATEDLY REPLACED STARTING 11/2004. SERVICE DATES INCLUDE, BUT NOT LIMITED TO 5/2005, 8/2006, 12/2006, NOT INCLUDING SEPARATE DIAGNOSTICS. TOTAL CHARGES TO DATE IN EXCESS OF $1200.00 OF THIS SINGLE SYSTEM. NO HELP FROM MANUFACTURER OR ACKNOWLEDGEMET THAT A PROBLEM EVEN EXISTS. VEHICLE IS LOCATED IN AREA (SE TEXAS) THAT WOULD NECESSITATE THE USE OF GLOW PLUG ONLY A FEW DAYS A YEAR. THE SYSTEM IS SUPPOSED TO BE DESIGNED TO ACTIVATE ONLY BELOW A CENTIAN LOW TEMPERATURE. IT IS OTHERWISE A 'STATIC' SYSTEM WITH NO MOVING PARTS THAT SHOULD NOT BE SUBJECT TO WEAR AND TEAR. YET, COMPONENTS OF THIS SYSTEM HAVE REGULARLY FAILED, CAUSING DASHBOARD WARNING LIGHT. HAVE TOTALLY LOST CONFIDENCE IN THE VEHICLE, OR VW'S AUTHORIZED SERVICE PROVIDERS TO ROCOGNIZE THAT THERE IS A PROBLEM, AND PROVIDE A SOLUTION FROM THE MANUFACTURER'S SIDE THAT IS A PERMANENT FIX, RATHER THAN JUST REPLACING THE SAME PARTS REPEATEDLY.
I AM THE ORIGINAL OWNER OF THIS 2000 VOLKSWAGEN BEETLE. ON JULY 30, 2001 (MILEAGE 20013) I COMPLAINED TO MY DEALERSHIP THAT THE AIR BAG LIGHT WAS ON ALL THE TIME WHILE DRIVING. THEY RECONNECTED THE WIRE UNDER THE DRIVERS SEAT STATING IT WAS LOOSE, POOR FIT. ON NOVEMBER 15, 2002 (MILEAGE 33164) I COMPLAINED AGAIN THAT THE AIR BAG LIGHT WAS ON ALL THE TIME. THEY INSPECTED AND FOUND TWO MISC. CODES RESET AND TESTED, SAID ALL IS OK AT THIS TIME. ON SEPTEMBER 3, 2003 (MILEAGE 41463)I COMPLAINED THAT THE AIR BAG LIGHT WAS ON ALL THE TIME, AGAIN. DEALERSHIP TESTED AND SAID I NEEDED D/D AIR BAG, HARNESS AND SEAT BELT REPLACED AT A COST OF $675.00. I DECLINED REPAIR AND CALLED VOLKSWAGEN. ON NOVEMBER 5, 2003 VW SAID THEY WOULD REPAIR THIS PROBLEM FREE OF CHARGE FOR CUSTOMER "GOODWILL". ON JULY 19, 2005 (MILEAGE 61130) I COMPLAINED THAT THE AIR BAG LIGHT WAS ONCE AGAIN ON ALL THE TIME. DEALERSHIP REPOSITIONED CONNECTOR FOR DRIVERS SIDE AIR BAG AND STATED IF IT COMES ON AGAIN WILL NEED NEW AIR BAG. ON NOVEMBER 20, 2006 (MILEAGE 73661) ONCE AGAIN I COMPLAINED THAT THE AIR BAG LIGHT WAS ON ALL THE TIME WHILE DRIVING. I WAS TOLD I NEEDED A NEW DRIVERS SEAT AIR BAG, HARNESS WITH REWIRE TO CONTROL AT A COST OF $1040. ONCE AGAIN I CALLED VOLKSWAGEN AND THIS TIME I WAS TOLD SORRY, THERE IS NOTHING THEY CAN DO TO HELP ME. THIS HAS BEEN AN ON GOING PROBLEM WITH MY VEHICLE AND SPECIFICALLY A HUGE SAFETY ISSUE. PLEASE ADVISE IF THERE IS ANY HELP YOU ARE ABLE TO OFFER. *JB
AIR BAG DASHBOARD LIGHT LIT AT 24,635 MILES. REPAIR MADE BY DEALER 2/9/05 FOR $308 LABOR AND $44.76 PART (SMALL CABLE UNDER DRIVER'S SEAT). TEXT ON DEALER WORK ORDER: "FOUND THE D/S AIRBAG ASSM. TO HAVE A FAULT IN THE CONNECTOR OF HARNESS. REMOVED SEAT ASSM AND REPLACED HARNESS. SEAT AIRBAG CODES. T/DRIVE TO CONFIRM REPAIR." AT 35,500 AIR BAG DASHBOARD LIGHT HAS LIT AGAIN. *NM
VOLKSWAGEN NEW-BETTLE ALL THE ELECTRICAL SYSTEM BURN DOWN. *NM
I TURN ON MY CAR AND SUDDENLY THE AIRBAG SENSOR TURN ON WITHOUT REASON. *JB
DT*: THE CONTACT STATED WHILE ATTEMPTING TO STOP AT 20 MPH, THE THROTTLE STUCK AND THE VEHICLE ACCELERATED. THE CONTACT APPLIED THE BRAKES AND PUT THE VEHICLE IN NEUTRAL. WHILE IN NEUTRAL THE ACCELERATOR PEDAL WAS TAPPED AND THE RPM'S RETURNED TO NORMAL. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC.
I PURCHASED MY VW BEETLE IN 2005 WITH THE CARFAX - NO ACCIDENTS OR MAJOR REPAIRS. WITHIN MONTHS, THE ENGINE LIGHT AND AIRBAG LIGHT CAME ON. THE WINDOWS STOPPED WORKING. I'VE PROBABLY SPENT MORE THAN WHAT I PAID FOR IT. I JUST SPENT OVER $1800 AT VW SPRINGFIELD IN VIRGINIA AND THE ENGINE LIGHT IS BACK ON AGAIN AFTER ONLY A FEW MONTHS. IN ADDITION, THE TRANSMISSION CODES WERE DISCOVERED BY OTHER REPAIR SHOPS, BUT THEY TOLD ME I HAD TO GO TO THE DEALERSHIP FOR THE REPAIR. NEITHER VW SPRINGFIELD OR VW WOODBRIDGE EVER CHECKED THE TRANSMISSION. IN FACT, WOODBRIDGE TOLD ME TO TRADE IT IN AND PURCHASE A NEW ONE FROM THEM.SOME KIND OF LIGHT OR PROBLEM OCCURS IN MY CAR EVERY TIME I'VE TAKEN MY CAR TO THIS DEALERSHIP AND VW WOODBRIDGE IN VIRGINIA. THEY CONTINUE TO CLAIM THAT IT IS A DIFFERENT PROBLEM EVERY TIME WITH THE SAME COMPONENTS. WHAT IS THE PURPOSE FOR DIAGNOSTICS? EVERY TIME I TAKE MY CAR TO ANY OF THE VW DEALERSHIP, I WILL HAVE TO BRING THE CAR IN MULTIPLE TIMES WITHIN MONTHS. SOMETHING IS NOT RIGHT. HUNDREDS OF PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUES, AND NO ONE IS INVESTIGATING THIS. IT APPEARS THAT VW IS BEING PROTECTED FROM SELLING US POORLY MADE VEHICLES WITH HEFTY REPAIR COSTS, BECAUSE IT DOESN'T MAKE SINCE THAT IT'S THE SAME PROBLEM FOR HUNDREDS, PERHAPS THOUSANDS OF PEOPLE. IS IT THAT THESE REPAIRS ARE MAJOR AND BRAKE LIGHTS AREN'T. A RECALL FOR THESE VEHICLES FROM 99 ON SHOULD BE PROCESSED. THE FACT THAT VW WAS IN THE NEWS RECENTLY AS SELLING PEOPLE CARS THEY KNEW HAD ENGINE, AIRBAG, ABS, TRANSMISSION, ELECTRICAL, AND WINDOW MAJOR PROBLEMS IS ASTONISHING, BECAUSE NOTHING IS BEING DONE. I'M DISGUSTED WITH VOLKSWAGEN AND THEY SHOULD BE HELD ACCOUNTABLE FOR ALL THIS. I UNDERSTAND THAT THE ECONOMIC SITUATION, BUT PEOPLE ARE IN JUST AS MUCH A SITUATION AS MANUFACTURING COMPANIES. WE DON'T HAVE THE MONEY TO KEEP GIVING AWAY TO VW. IT'S A MORAL SHAME. *TR
AIRBAG SHORT TO GROUND COOLANT SYSTEM SHORT TO GROUND. *JB
2000 VOLKSWAGEN BEETLE PASSENGER SIDE HEADLIGHT FELL OUT ONTO THE ROADWAY. UPON INSPECTION MECHANIC DETERMINED THE PLASTIC PIECE HOLDING THE HEADLIGHT BROKE AND NEEDED TO BE REPLACED. CONSUMER WOULD LIKE REIMBURSEMENT FOR THE REPAIRS TO THE VEHICLE. *KB *JB
I OWN A 2000 VW NEW BEETLE. THE VEHICLE CURRENTLY HAS 38,000 MILES ON THE ODOMETER. WITHIN THE LAST MONTH, 2 INSTRUMENT LIGHTS COME AFTER THE CAR HAS STARTED AND REACHES A SPEED OF 15 MPH. THE 2 LIGHTS THAT COME ON HAVE TO DO WITH THE ABS BRAKING SYSTEM MALFUNCTIONING. I TOOK THE CAR TO MY LOCAL VW REPAIR SHOP, THEY HOOKED UP A TESTER TO THE VEHICLES COMPUTER, THE COMPUTER FAULT SAID THAT THE ABS HYDRAULIC PUMP WAS OUT OF TOLERANCE. WHEN I TOOK THE CAR TO THE LOCAL VW DEALER AND EXPLAINED TO THEM THE FAULT, THEY TOLD ME THAT IT WOULD BE APPROX. $1000.00 TO REMOVE AND REPLACE THE PUMP. $300.00 LABOR, $700.00 FOR THE PART. WHILE TALKING TO THE MECHANIC AT THE DEALER, HE TOLD ME THAT HE HAS SEEN THIS PROBLEM QUITE OFTEN, NOT ONLY THE BEETLE, BUT ON OTHER VW MODELS. I DO NOT KNOW HOW MANY OTHER COMPLAINTS YOU MIGHT HAVE HAD FOR THIS PROBLEM, BUT I THINK THAT VW OF AMERICA SHOULD BE MADE AWARE OF IT. AT THIS TIME, I HAVE NOT HAD THE REPAIR DONE. I AM HOPING THAT YOU MAY BE ABLE TO GET VW TO LOOK INTO THIS ISSUE AND RESOLVE IT. *JB
FAULTY INSTRUMENT CLUSTER THAT EFFECTS ALL ELECTRONICS OF THE VEHICLE. CAUSES DOOR LOCKS AND REMOTES TO NOT WORK PROPERLY. CAUSES DOOR WARNING AND SEAT BELT WARNING CHIMES TO NOT TURN OFF FOR A MINUTE AFTER EITHER STARTING THE CAR OR TURNING ON THE HEADLIGHTS. MAY ALSO EFFECT ENGINE IMMOBILIZER CAUSING THE CAR TO SHUTDOWN AT ANY TIME OR PLACE. *NM
WHY WOULD I HAVE SO MUCH TROUBLE TRYING TO GET MY VOLKSWAGEN AIRBAG LIGHT FOR SAFER DRIVING. CANNOT ORDER THE CORRECT PARTS. *NM
DT: THE CONTACT STATES THE GEAR SHIFT WILL NOT MOVE FROM THE PARK POSITION. DUE TO THE DESIGN THE BRAKING SYSTEM IS NOT EQUIPPED WITH ANY OVERRIDE FEATURE THAT WOULD ALLOW THE DISENGAGEMENT OF THE SHIFT POSITION. THE DEALER IS WILLING TO OFFER A FREE REMEDY HOWEVER, THEY WILL NOT PROVIDE THE TOWING SERVICE. THEREFORE, NO REPAIRS HAVE BEEN MADE.*AK
Data synced from NHTSA on May 4, 2026