NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Volkswagen Beetle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
PURCHASED MY THIRD VOLKSWAGEN NEW BEETLE - RECOGNIZE THAT MY SECOND ONE, A 2003 WAS A LEMON 5 RIGHT REAR TAIL LIGHTS REPLACED AND 2 HEADLIGHTS. ALSO HAD TO HAVE THE INTERMITTENT WIPER RELAY REPLACED - SEE ODI #10074539.*AK DEALER TRADED ME FOR A 2004, ON 4/6/04 AND NOT EVEN 2 WEEKS INTO MY PURCHASE, THE DRIVERS SIDE WINDOW WOULD NOT OPERATE PROPERLY. THOUGHT I WAS IMAGINING THINGS, ESPECIALLY AFTER MY LAST EXPERIENCE. I PUT THE WINDOW DOWN (ELECTRONICALLY) AND THEN PUT IT UP AND IT COMES DOWN BY ITSELF CERTAINLY ANOTHER SAFETY FAULT OF THIS CAR. IT HAPPENED 2 MORE TIMES BEFORE I CALLED THE DEALER THEY TOLD ME OH, WE KNEW ABOUT THAT BRING IT IN AND GET IT FIXED. OH, HERE WE GO AGAIN! I BUY A NEW CAR ABOUT EVERY 3-4 YEARS, AS I DRIVE A LOT AND WANT A VERY DEPENDABLE CAR, WITH NO REPAIRS NEEDED. I WILL NEVER FEEL SAFE IN A VW NEW BEETLE AGAIN. NO MATTER IF I NEVER HAVE ANOTHER PROBLEM&& INCIDIENT DATE NOTED IS WHEN THE DEALER TOOK MY CAR TO FIX IT...............
THE FIRST TIME I ROLLED WINDOWS DOWN IN MY DRIVEWAY SO THAT I COULD TAKE TOP DOWN. THEY WOULD NOT ROLL UP PROPERLY TO MAKE A CONNECTION TO THE TOP CONVERTIBLE OF THE CAR. SO THE CAR WAS NOT WEATHER SAFE.
DRIVER DOOR POWER WINDOW:NEW BEETLE CONV. WHEN CLOSING,WILL ROLL BACK DOWN BY ITSELF AND CLUNKS WHEN HITS BOTTOM. HAPPENS ALMOST EVERY TIME WINDOW IS OPENED THEN CLOSED. REPORTED AND TAKEN TO DEALER APRIL 20 2004, THEY FOUND WINDOW GLASS ALMOST FALLING OFF CLIP. REINSTALLED. RELEASED BACK TO ME. BEFORE I LEFT THE SERVICE AREA, WINDOW FAILURE HAPPENED AGAIN. DEALER THEN REPLACED MOTOR 2 TIMES. STILL SAME PROBLEM. DEALER CONTACTED VW. AND WAS TOLD SOFTWARE UPDATE NEEDED AND SHORTER CABLES. AS OF TODAY AUGUST 21,2004 WINDOW STILL HAS PROBLEM AND STILL WAITING ON SOFTWARE UP. I HAVE REPORTED THE CASE TO VW. NO RESOLUTION AS OF YET. *JB
THE 2004 VOLKSWAGEN BEETLE HAS A SAFETY BELT WARNING SYSTEM THAT TRIGGERS A SERIES OF WARNING BEEPS EVERY THRITY SECONDS IF THE SAFETY BELT IS NOT FASTENED. THIS PRESENTS A SERIOUS DISTRACTION WHILE DRIVING AND CLEARLY POSES A SAFETY HAZARD. ASIDE FROM THE OBVIOUS CASE OF SOMEONE CHOOSING TO BREAK THE LAW BY CHOOSING NOT TO WEAR A SEAT BELT, THE PROBLEM ALSO PRESENTS ITSELF TO THOSE WHO DON'T USE A SAFETY BELT FOR MEDICAL REASONS, THOSE WHO LIVE IN OR TRAVEL TO A STATE THAT DOES NOT REUIRE USE, OR MOST IMPORTANTLY ANYONE WHO PLACES A PACKAGE WEIGHING MORE THAN 25 +/- LBS ON THE FRONT PASSENGER SEAT (WHICH IS QUITE COMMON BECAUSE OF THE LIMITED TRUCK SPACE IN THE CONVERTIBLE). THE WARNING BEEPS ARE LOUD AND CLEARLY DISRACTING WHILE DRIVING.
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. *AK THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART. *SC
WHEN I CLOSE MY DRIVERS SIDE DOOR, THERE IS CONSISTENTLY A GAP BETWEEN THE GLASS AND SOFT TOP CONVERTABLE. ALSO WHEN I USE THE BUTTON TO CLOSE MY WINDOW IT GOES UP BUT COMES RIGHT BACK DOWN REPEATIDLY, I HAVE COMPLAINED TO VW AND I HAVE COMPLAINED TO THE DEALERSHOIP , I HAVE TAKEN IT THERE NUMBEROUS TIMES AND THEY HAVE "FIXED" IT BUT IT CONTINUES TO DO THE SAME THING REPEATIDLY... I AM VERY FUSTRATED .... I LOVE MY CAR BUT HATES IT WHEN IT DOES NOT FUNTION PROPERLY.
WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. *AK THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF. *SC
BOUGHT MY VW NEW. HAVE HAD PROBLEMS WITH JERKY SHIFTING FROM EARLY ON. TOOK IT TO THE DEALER SEVERAL TIMES, AND THEY "COULD NOT DUPLICATE THE PROBLEM". THEY ACTED LIKE THEY HAD NEVER HEARD OF THE PROBLEM, WHICH HAS TO BE A LIE CONSIDERING THE NUMBER OF COMPLAINTS HERE. I'M NOW PAST THE WARRANTY, THE CAR IS PAID FOR, AND I WORRY EVERY TIME I GET IN IT THAT I'LL GET STUCK IN A GEAR. VOLKSWAGEN KNEW THE TRANSMISSIONS WERE BAD IN THESE CARS AND THEY DID NOTHING ABOUT IT. *TR
WINSHIELD WIPERS QUIT WORKING WHILE DRIVING ON THE FREEWAY IN RAIN. BLE TO GET OFF FREEWAY WITHOUT ACCIDENT BY STICKING HEAD OUT DOOR WINDOW.HANGING FUSES DID NOT GET THEM WORKING AGAIN. *AK
4 DAYS AFTER PURCHASING VOLKSW BEETLE 1.8L TURBO I HAD A COMPLETE ELECTRICAL SYSTEM FAILURE WHILE DRIVING . NO READOUTS, ENGINE WILL CRANK, BUT DOES NOT TURN OVER. NO ELECTRICAL LIGHTS OR READOUTS. HAD TO HAVE VEHICLE TOWED TO BOB BAKER VOLKSWAGEN DEALERSHIP WHERE CAR WAS PURCHASED FOR SERVICE. REPEATED ELECTRICAL ISSUES/REPAIRS TO CURRENT DATE. *AK
2004 VW BEETLE CONVERTIBLE. THE WINDOWS CATCH ON THE TOP WHEN THE DOORS ARE OPEN. THIS ACTION IS WEARING TOP. THE WINDOWS ACTUALLY BEND UNDER STRESS WHEN DOOR IS OPEN. THE AUTO-UP OPTION IS INTERUPTED WITH WHEN THE WINDOW GOES UP, HITS TOP AND COMES BACK DOWN.THIS PROBLEM HAS BEEN ONGOING SINCE I GOT THE CAR NEW IN OCT. 2004.*AK