2012 Volkswagen Eos Complaint Log

MY CAR IS PART OF TAKATA AIRBAG RECALL. DEALER WIL NOT REPAIR OR PROVIDE LOANER VEHICLE. MY SAFETY AND MY FAMILY'S SAFETY IS AT SERIOUS RISK. THAT IS UNACCEPTABLE. I TRIED SELLING THE CAR BUT WAS OFFERED RIDICULOUSLY LOW VALUE DUE TO RECALL. SO THEY WON'T FIX IT AND FURTHER WILL PENALIZE ME FINANCIALLY WHEN TRYING TO TRADE IT. I WANT MY CAR FIXED NOW OR A LOANER VEHICLE PROVIDED

I BOUGHT THE VEHICLE ON 02/15/2013 IT ONLY HAVE 10,000 MILES ON IT. THEN AS SOON AS IT HIT 68,500 MILES AND WENT OUT OF WARRANTY. I HAD JUST HAD IT SERVICED FOR THE LAST TIME UNDER WARRANTY ON 6/21/2019 AT 67,996 MILES. THE TIMING CHAIN SNAPPED AND BENT ALL THE VALVES. I HAD TO REBUILD THE ENGINE. WHICH COASTED A FORTUNE. I SAW THAT THEIR WERE A BUNCH OF CLASS ACTION SUITES GOING ON AGAINST VOLKSWAGEN FOR SIMILAR ISSUE BUT WAS DEALING WITH A FAMILY CRISIS THAT ENDED POORLY AND WENT INTO A STATE OF DEPRESSION FROM THE DEATH OF MULTIPLE FAMILY MEMBERS BACK TO BACK SO I NEVER FOLLOWED UP ON IT. NOW MY CAR IS AT 80,000 MILES AND SEEMS TO BE EXPERIENCING ELECTRICAL PROBLEMS AS WELL AS PROBLEMS WITH THE CD PLAYER IT PROGRESSED AND NOW ALL DISK SPACES SAY ERROR AND I CANT PLAY CDS. WHEN I COULD GET IT WORKING IT WAS FINE UNTIL TURNING OFF THE CAR THEN OPENING THE DOOR I HEARD NOISES FROM THE PLAYER WHEN STARTING THE CAR IT SAYS ERROR IN ALL THE DISK SPACES AND HALF THE TIME WONT EVEN LET ME LOAD THE DISK. THIS IS RIDICULOUS. THIS CAR IS MY BIGGEST REGRET OF MY LIFE. ITS A NIGHT MARE THERE HAVE BEEN MORE ISSUES BUT THESE ARE THE BIGGEST AND MOST RECENT ISSUES.

TAKATA RECALL, I CANNOT TRADE IN MY CAR UNTIL THE RECALL IS TAKEN CARE OF!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V285000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 07/05/16 *BF UPDATED 07/14/16.*JB UPDATED 11/23/16. *JB

SAFETY RECALL 69M9 LETTER RECEIVED 5/16/16, WAS TOLD STILL NO PARTS 6/6/16, WAS TOLD STILL NO PARTS 11/11/16. I THINK 10 MONTHS IS TO LONG.

RECEIVED AIRBAG RECALL NOTICE FROM VW. CALLED LOCAL DEALER WAS REFERRED TO VW AMERICA. VW IS DOING NOTHING FOR CUSTOMERS AS NHTSA HAS NOT ISSUED A DO NOT DRIVE ORDER. HOW MANY DEATHS WILL IT TAKE TO FORCE VW INTO DOING WHAT IS RIGHT FOR CONSUMERS OR FOR NHTSA TO ISSUE A DO NOT DRIVE ORDER?. IF MY WIFE DRIVES HER CAR, AND IS INJURED, I WILL BE HOLDING VW AND THE NHTSA RESPONSIBLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I CONTACTED VW TODAY AND THEY HAVE REFUSED TO REMOVE MY VEHICLE FROM SERVICE AND PROVIDE A RENTAL OR LOANER VEHICLE UNTIL MY CAR IS REPAIRED AND SAFE TO DRIVE. HONDA HAS PROVIDED LOANER VEHICLES. WHAT MAKES VW ANY DIFFERENT. AS OUR PRIMARY MODE OF TRANSPORT, THIS VW SHOULD BE REQUIRED TO BE REMOVED FROM SERVICE BY THE US GOVERNMENT. THIS CAR IS A POTENTIAL DEATH TRAP TO MY FAMILY!!

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAY VOLKSWAGEN (LOCATED AT 1580 GOLDEN MILE HWY, MONROEVILLE, PA 15146) WAS CONTACTED, BUT WAS UNABLE TO PROVIDE THE REPAIR OR A TIMEFRAME FOR PART AVAILABILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *CN

TAKATA RECALL - EVEN THOUGH VW PUBLISHED PUBLIC NOTICE OF THIS AIR BAG RECALL ON APRIL 12, 2016, WE STILL HAVEN'T BEEN NOTIFIED OF A SCHEDULED REPLACEMENT. WE SHOULD BE ON A PRIORITY LISTING SINCE WE LIVE IN A SUB-TROPICAL CLIMATE (SC) AND OUR VEHICLE IS AMONG THE OLDER INSTALLATIONS (2012). WE HAVE NEVER BEEN CONTACTED BY VW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT...UPDATED 09/12/16 *BF UPDATED 09/21/16.*JB

I CALLED FINDLAY VW IN HENDERSON NV TO MAKE APPT TO HAVE AIRBAG REPLACED. THEY SAID VW DOES NOT "HAVE A REMEDY" AND THEY HAVE NO IDEA WHEN THE AIR BAG CAN BE REPLACED. IT IS COMMON KNOWLEDGE VW IS DRAGGING THEIR FEET IN REPLACING THESE TAKATA AIRBAGS. I WANT TO SELL THIS CAR SINCE I ONLY BOUGHT IT IN 9/2015. WHERE CAN I GET THE AIRBAG REPLACED? I HAVE A THREE YEAR PLATINUM EXTENDED WARRANTY THRU THAT COVERS THE AIRBAGS. I DO NOT WANT TO DRIVE THE CAR BECAUSE OF THE DANGER. I HAVE READ WHERE OTHER MANUFACTURERS AND REPLACING THE AIRBAGS AT A GOOD STEADY PACE EXCEPT FOR VW, WHICH DOESN'T SEEM TO BE REPLACING ANY. WHAT GIVES? WHO CAN I SEEK RECOURSE FROM?

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALLTHE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ

TAKATA RECALL. RECEIVED RECALL NOTICE APRIL 2016. ALMOST ONE YEAR LATER THE VW MANUFACTURER STILL HAS NOT TAKEN ACTION ON THIS KNOWN RECALL FAULT THAT HAS CAUSED FATALITIES. THIS DELAY IS TOTALLY UNACCEPTABLE AND PLACES MY FAMILY AT RISK.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

APRIL 1016 RECEIVED A RACALL NOTICE REGARDING 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG. CALLED MANY TIMES, NO PARTS. CALLED TODAY, ONE YER LATER, NO PARTS. HAS VOLKSWAGEN DEFAULTED ON THEIR PROMISE TO REPLACE THIS FAULTY PART. I KNOW THEY HAVE CHALLENGED THE RECALL, BUT I WAS UNDER THE IMPRESSION THAT THEY WOULD COMPLY. VW REFUSED TO SUPPLY A REPLACEMENT CAR. KNOW THAT IN TESTS THIS PARTICULAR AIR BAG FAILED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DOT THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON MARCH 18, 2016 I WAS DRIVING MY CAR AND IT BEGAN TO SHAKE AND SHUTTER AS IF I HAD A FLAT TIRE. IT WOULD ALSO NOT ACCELERATE. FORTUNATELY I WAS ABLE TO PULL ONTO THE SIDE OF THE HIGHWAY AND CHECK FOR A FLAT. I DID NOT HAVE A FLAT. I HAD MY CAR TOWED TO THE DEALER AND THEY DETERMINED THAT ONE OF THE FOUR FUEL INJECTORS WAS FAULTY. THEY INFORMED ME THAT VOLKSWAGEN WAS HAVING ISSUES WITH FUEL INJECTORS AND THAT IT WAS GOING TO BE COVERED UNDER WARRANTY EVEN THOUGH MY CAR WAS OUT OF WARRANTY. I ASKED THEM TO REPLACE ALL FOUR OF THE FUEL INJECTORS SINCE THEY WERE HAVING ISSUES WITH THEM, BUT THEY WOULD NOT DO SO. THE DEALER ONLY REPLACED ONE OF THE FUEL INJECTORS. I CONTACTED VOLKSWAGEN CUSTOMER CARE ON MARCH 21, 2016 AND I WAS TOLD THAT VW HAD ISSUED A WARRANTY EXTENSION ON FUEL INJECTORS AND THEY WERE NOW COVERED FOR 10 YEARS/120,000 MILES. I ASKED IF THEY WOULD BE ABLE TO REPLACE THE THREE ORIGINAL FUEL INJECTORS, SINCE I AM NOW CONCERNED ABOUT THE SAFETY OF MY CAR. THEY TOLD ME THAT THEY WOULD NOT DO THAT SINCE THEY WERE OPERATING PROPERLY. I POINTED OUT THAT IT WOULD BE SAFER TO BE PROACTIVE AND REPLACE THE THREE ORIGINAL FUEL INJECTORS SINCE THEY WERE INSTALLED AT THE SAME TIME AS THE ONE THAT WAS REPLACED AND COULD VERY WELL FAIL IN THE FUTURE. VW TOLD ME THAT THEY WOULD NOT DO SO. I AM THEREFORE CONTACTING YOU TO SEE IF YOU COULD INTERVENE ON MY BEHALF AND HAVE VW REPLACE THE THREE ORIGINAL FUEL INJECTORS. THANK YOU CC: VW CUSTOMER CARE 3800 WEST HAMLIN RD AUBURN HILLS, MI 48326 *TR

TAKATA RECALL, I RECEIVED A NOTICE ON 4-16-2016 THAT THE TAKATA AIRBAG NEEDED TO BE REPLACED IN OUR EOS 2012 VEHICLE. I HAVE BEEN UNABLE TO GET THE FREDERICKSBURG VW DEALERSHIP LOCATED AT 5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA TO REPLACE THE AIRBAG. I HAVE SPOKEN TO THEM ON A NUMBER OF OCCASIONS AND HAVE SENT EMAILS TO OTHERS WITHIN VW BUT HAVE BEEN UNABLE TO GET VW TO REPLACE MY AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT DRIVER SIDE INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NOTIFIED LAST FEB OF AIRBAG RECALL - CALLED LOCAL DEALER - SOUTHERN VW OF CHESAPEAKE AND HAVE RECEIVED NO FURTHER WORD

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/20/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL ON MY VIN STATES: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." IF MY VEHICLE IS UNSAFE TO DRIVE AS REPORTED BY TAKATA SAFETY RISK, WHAT IS MY NEXT COURSE OF ACTION SINCE THE RECALL IS INCOMPLETE AND REMEDY IS NOT YET AVAILABLE? *TR

TAKATA RECALL REQUIRED AIRBAG REPLACEMENT UNDER SAFETY RECALL 69M9 NHTSA RECALL NUMBER 16VO78 HAS NOT BEEN DONE IN A TIMELY MANNER RESULTING IN A CONTINUING DANGEROUS SITUATION FOR THE VEHICLE OCCUPANTS.

THE TAKATA RECALL (#16V078) OCCURRED OVER 1 YEAR AGO ON FEBRUARY 9, 2016, AND THERE IS STILL NO FIX. PER THIS RECALL, DRIVING MY CAR IS DANGEROUS, AND HAS BEEN NOW FOR OVER A YEAR. VW HAS PROVIDED NO UPDATES ON THE AVAILABILITY OR POTENTIAL TIMING OF A FIX.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE WE RECEIVED NOTIFICATION ABOUT THE TAKATA AIR BAG SAFETY ISSUE. HOW MUCH LONGER WILL IT TAKE FOR THIS SAFETY PROBLEM TO BE RESOLVED (ON MY CAR)?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I LEASED THIS VEHICLE AND THEN PURCHASED IT FROM THE DEALER. HE SOLD IT TO ME AFTER THE AIRBAG ISSUES WERE KNOWN AND DID NOT ADVISE ME OF THAT BEFORE PURCHASE. ALSO I HAVE BEEN GIVEN NO DATE ON WHICH THE DEADLY AIRBAGS WILL BE FIXED. I WAS NOTIFIED IN FEBRUARY 2016. I AM AFRAID MY CAR WILL BE HIT AND THE AIRBAGS WILL KILL ME. WHEN IS SOMETHING GOING TO BE DONE TO FORCE VW TO GIVE ITS CAR OWNERS A LOANER UNTIL THIS ISSUE IS FIXED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. AFTER BEING INFORMED MY VEHICLE IS SUBJECT TO THE TAKATA RECALL, THE DEALERSHIP HAS REFUSED TO RECTIFY THE SITUATION TIME AND TIME AGAIN. I FEAR EVERYDAY FOR MY LIFE BECAUSE OF THIS SITUATION AND THE DEALERSHIP CONTINUES TO DENY RESPONSIBILITY. PLEASE HELP! I WILL NOT WAIT FOR A CATASTROPHE TO HAPPEN FOR THEM TO DO ANYTHING ABOUT IT. MY LIFE IS DEFINITELY IN THEIR HANDS AND MY SAFETY IS THEIR RESPONSIBILITY.

"TAKATA RECALL" VW IS DRAGGING THEIR FEET AND PUSHING BACK ON THE NHTSA ABOUT THIS RECALL AND THE PUBLIC IS SUFFERING OVER IT. I CALLED BOTH DOUGLAS VW SUMMIT, NJ AND VW OF AMERICA CORP OFFICES AND NO ONE KNOWS WHEN THIS WILL BE AVAILABLE TO FIX. MEANWHILE MY WIFE RIDES AROUND WITH A GRENADE IN FRONT OF HER. VW CORP REFUSED ME A LOANER UNTIL THEY GET THIS FIX AVAILABLE. MEANWHILE YET ANOTHER TRAGIC DEATH IN TEXAS FROM THE SHRAPNEL CUTTING THE JUGULAR VEIN AND CORRODED ARTERY OF THIS POOR GIRL. WHO IS NEXT, WHILE VW DRAGS THEIR FEET. RECALL NOTICE WAS DEC 2015 OR JAN 2016

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE JERKED AND THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CYLINDER ONE FUEL INJECTOR WAS STUCK OPEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

I BOUGHT A USED 2012 EOS IN SEPTEMBER OF 2015. SINCE OWNING THE CAR, I HAVE HAD TO REPLACE ALL 4 IGNITION COILS TWICE, IN LESS THAN A YEAR OF OWNING THIS CAR. THE FIRST TIME HAPPENED 3 WEEKS AFTER I BOUGHT THE CAR. THE VEHICLE IS IN MOTION, THEN FAILS TO ACCELERATE. IT DOES NOT TRANSITION FROM THE LOWER GEARS TO THE HIGHER GEARS SMOOTHLY AND I AM CONSTANTLY IN FEAR OF GETTING STRANDED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED FORWARD AND FAILED TO ACCELERATE AS THE CHECK ENGINE AND EPC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDERS ONE AND TWO MISFIRED. AS A RESULT, THE INTAKE MANIFOLD AND TWO IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT CYLINDER FOUR MISFIRED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

TAKATA AIRBAG-MY CAR HAS NOT BEEN REPORTED AS BEING IN FLORIDA YEAR ROUND. I DO NOT SEE IT AS A PRIORITY ON THE .PDF LIST OF VEHICLES BEING PRIORITIZED FOR REPAIR. MY CAR HAS ALWAYS BEEN IN A HIGH HUMIDITY ZONE IN SOUTH FLORIDA AND I HAVE OWNED IT SINCE OCT 2014. I WANT IT REPLACED AS IT IS HIGH RISK AND COULD KILL ME AND MY KIDS.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN EOS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE SUNROOF FRACTURED INTO SMALL PIECES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE ENTIRE GLASS SUNROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.

HERE IS MY STORY... TRANSMISSION WILL GO INTO NEUTRAL STATE WHILE DRIVING. FINALLY FAILED ON 2/2013. MECHATRON UNIT REPLACED. PROBLEM CONTINUED. THEY BLAMED THIRD PARTY REAR VIEW CAMERA WHICH I DEACTIVATED. VEHICLE WAS TAKEN BACK IN ON MARCH 12, 2103 AT WHICH TIME THEY REPLACED THE SHIFTER MECHANISM. TOLD ME EVERY THING OK. I KEPT HAVING INTERMITTENT ISSUES. AFTER CAR GOING INTO NEUTRAL STATE IN MIDDLE OF TRAFFIC I TOOK CARE BACK IN, AUGUST 27, 2013. THEY TOLD ME THEY FOUND NO FAULTS AND CAR WAS RUNNING ACCORDING TO FACTORY SPECIFICATIONS AND THEY COULD NOT DO ANYTHING. AT WHICH TIME I STARTED CARRYING A VIDEO CAMERA IN THE CAR. IT FAILED A FEW TIMES BUT I WAS NOT ABLE TO RECORD BE CAUSE BY THE TIME I GOT CAMERA READY CAR WENT BACK TO NORMAL OPERATION. ON 1/27/14 IT FAILED LONG ENOUGH FOR ME TO RECORD THE EVENT (I HAVE A RECORDING). I WAS IN THE MIDDLE OF TRAFFIC AND TRANSMISSION WENT INTO A NEUTRAL STATE. I TOOK IT TO DEAL WHO RAN DIAGNOSTICS AND FOUND NO FAULTS. AFTER WATCHING VIDEO SERVICE MANAGER CALLED VW WHO TOLD THEM TO RUN A SOFTWARE UPDATE. I ASKED TO MEET WITH FACTORY REPRESENTATIVE AND THEY COULD NOT GIVE ME A DATE AS TO WHEN HE IS AVAILABLE. ON 1/31/14 I OPENED CASE # 14008852 WITH VW ADVOCACY GROUP 800-822-8987. THEY HAVE BEEN PRETTY USELESS. AS I EXPLAINED THAT I FEEL UNSAFE DRIVING VEHICLE THEY SAID IT WAS REPAIRED, BUT CANNOT GUARANTEE SAFETY. THEY ALSO SAID THEY DID NOT KNOW WHEN THE FACTORY REP, BILL MANSON WILL BE AVAILABLE TO MEET WITH ME. I ASKED FOR A LOANER UNTIL SUCH TIME AND THEY COULD NOT PROVIDE A LOANER. THEY TOLD ME I HAVE TO PICK UP VEHICLE AND RETURN THE LOANER THAT I CURRENTLY HAVE. I PLAN TO DO THIS TOMORROW BUT HONESTLY I WILL PROBABLY GET RID OF THE VEHICLE ASAP. ANY ADVISE OR RECOMMENDATIONS WILL BE GREATLY APPRECIATED. *TR

1ST TIME PULLING UP TO THE AIRPORT PARKING GATE TRANSMISSION DISENGAGED, UNABLE TO MOVE THE CAR FOR ABOUT 5 TO 10 MINUTES. 2ND TIME ON THE ONRAMP OF THE HIGHWAY ENTERING TRAFFIC, TRANSMISSION DISENGAGED AGAIN. RETURNED THE CAR TO THE DEALER FOR REPAIR. *TR