There are 16 owner-reported air bags & restraints complaints for the 2013 Volkswagen Eosin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33, HAMILTON SQUARE, NJ 08690, 609-587-76000) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED. THE CLOCKSPRING WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE CLOCKSPRING WAS ALREADY REPLACED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 904,502.
TAKATA RECALL ON 10/19/18 I TOOK MY CAR TO THE DEALERSHIP SO THAT THEY COULD INSTALL THE NEW AIRBAG INFLATOR KIT DUE TO THE RECALL. A FEW DAYS LATER I NOTICED MY HORN WAS NOT WORKING. I RETURNED TO THE DEALERSHIP ON 11/9/18 ONLY TO BE TOLD I NEED TO REPLACE THE ENTIRE AIRBAG BECAUSE THE BRACKETS CONNECTING TO THE AIRBAG ARE NOT SENDING A GOOD SIGNAL TO THE HORN. HOWEVER I WENT ONLINE AND ONE OF THE ITEMS CLEARLY CALLED OUT WITH THE RECALL IS "DO NOT PULL ON THE HORN SWITCH FEED PIGTAIL WIRE TO DISENGAGE THE CONNECTOR FROM THE DRIVER AIRBAG HOUSING OR TO DISCONNECT THE HORN SWITCH TO STEERING WHEEL WIRE HARNESS CONNECTION. IMPROPER PULLING ON THIS PIGTAIL WIRE OR CONNECTION CAN RESULT IN DAMAGE TO THE HORN SWITCH MEMBRANE OR FEED CIRCUIT." ALTHOUGH I HAVE A WARRANTY I WAS TOLD MY ISSUE IS NOT COVERED AND THAT I NEED TO PAY $598.00 PRE TAX TO FIX THE ISSUE. BASED ON WHAT IS DOCUMENTED ONLINE IT WOULD SEEM AN ERROR OCCURRED WITH THE INSTALLATION OF THE AIRBAG INFLATOR KIT IMPACTING MY HORN. I DID ASK THE DEALERSHIP WHAT OTHER ISSUES COULD THIS CAUSE AND IF THE AIRBAG WAS IMPACTED THEY EXPLAINED SINCE THE AIRBAG INDICATOR LIGHT WAS NOT ON NOTHING WAS WRONG WITH THE AIRBAG. HOWEVER THE INDICATOR LIGHT WAS NOT ON WITH THIS RECALL EITHER BUT SOMETHING WAS HORRIBLY WRONG. I'D LIKE ANY ASSISTANCE TO CONFIRM THIS HORN ISSUE IS NOT RELATED TO THE REPLACEMENT DEALING WITH THE TAKATA RECALL. THANK YOU.
TAKATA RECALL WE HAVE RECEIVED SEVERAL NOTICES FOR THE PAST YEAR THAT OUR AIRBAGS NEED REPLACEMENT AND THAT IT IS DANGEROUS TO DRIVE AS IS. HOWEVER, EVERY TIME WE CALL THE VW DEALER THEY TELL ME THEY DON'T HAVE PARTS. MOST RECENTLY I WAS TOLD THAT RIGHT NOW PARTS ARE NOT BEING MADE. WE NEED TO USE THIS VEHICLE. WHAT ARE OUR OPTIONS?
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). GURLEY LEEP AUTOMOTIVE GROUP (5302 GRAPE RD, MISHAWAKA, IN 46545, 1-888-506-1552) AND GURLEY LEEP VOLKSWAGEN (4004 NORTH GRAPE ROAD MISHAWAKA, IN 46545, 1-888-506-1552) CONFIRMED THAT THE PART WAS UNAVAILABLE AND WERE WAITING ON THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL- I HAVE TRIED TO CONTACT ALL DEALERSHIPS AROUND MY AREA, ALLEN, TEXAS AND WHEN I ASK ABOUT WHEN THE AIRBAGS IN MY CAR CAN BE REPLACED, ALL I HAVE GOTTEN IS, WE DON'T HAVE THEM YET AND WE DON'T KNOW WHEN WE WILL RECEIVE ANY FROM TAKATA. WE ARE AT THEIR MERCY. WE CAN'T HELP WITH THIS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIDWESTERN AUTO GROUP DEALER ON 6335 PERIMETER LOOP RD, DUBLIN OH 43017 AND WAS INFORMED THE REMEDY PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ*** UPDATED 08/22/17*LJ UPDATED 10/12/2017*JS *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL IT HAS BEEN OVER 6 MONTHS AND DEALER SAYS THEY STILL DO NOT KNOW WHEN REPAIR CAN BE MADE. WE PAID OVER 30 THOUSAND DOLLARS FOR THIS CAR BRAND NEW AND IT IS NOT SAFE TO DRIVE. IS THE REASON "MY GOVERNMENT" IS NOT FORCING THE ISSUE WITH THE CAR COMPANIES BECAUSE THEY DONATE SO MUCH MONEY TO ELECTIONS?
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 VOLKSWAGON EOS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN EOS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V483000 (AIR BAGS) AND 16V078000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026