2014 Volkswagen Eos Electrical System Problems

The contact owns a 2014 Volkswagen EOS. The contact stated that while operating, a burning odor was present inside the cabin of the vehicle. Later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. The contact indicated that the burn injuries would later require medical treatment. The contact indicated that the sweater worn was also charred, and a small burn hole was present in the sweater. The contact discovered a burn hole and exposed heater filament on the back section of the front driver's seat and a burnt section on the seat cushion of the driver's seat. The vehicle was taken to the local dealer, who determined that the seat temperature had reached 163 degrees while the seat heater was activated. The contact was advised that the seat needed to be replaced. The manufacturer was notified of the failure and authorized to have the back section of the seat replaced. The back section of the seat was replaced the bottom section of the seat was not replaced. The dealer also advised that the front passenger side seat had experienced the same overheating failure. The failure mileage was 80,000.

I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so the drive could make sure they were not running over any small children on the ground and when that element fails and it falls on deaf ears here to make them fix that and their know faulty cameras, is the NHTSA going to take responsibility for the dead child that wasn’t yours so you would be looking as closely for one but if the know faulty system actually worked that child had a better chance of being alive because you can see your surroundings. There is a Service bulletin supporting the pictures below. Mine just stopped loading tried to upload the software that I bought from the dealership and bricked the whole system!! It will now drain my battery if the fuse is in. Since this has been neglected to be addressed for many years, I am just wondering who within the NHTSA is being paid off by VW and maybe we need to start writing our representatives hoping for a change because clearly VW knows it’s a problem and it’s been reported.

1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4’10’ 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. From reading other ppls comments they do not assist. They have a radio firm up date and they want you to pay for that to fix the glitches. 5) honestly we just purchased the car and when we test drive it the backup sensor showed three dashes, it was turned on to that setting so we have no clue until we tried to change it and had it checked out. But from what I have read this has been going on for years. Not sure when they first started. You can clearly see the red broke off in the black part and while taking the pictures it so fragile another wire broke. It’s not like you can just replace a cable going into the camera like the newer ones.

Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbag