2000 Volkswagen Golf Complaint Log

THE CONNECTOR ON THE FUEL PUMP CRACKED RESULTING IN A FUEL LEAK AND A STRONG GAS SMELL INSIDE THE CAR. THE DEALER MECHANIC WHERE THE PART WAS PURCHASED, REPORTED THAT THEY HAVE DONE 15 TO 20 OF THESE RECENTLY. THE ENTIRE FUEL PUMP HAD TO BE REPLACED. NLM

ONCE AGAIN, INCONVENIENCED BY WINDOW SLIDER/REGULATOR FAILURE. FIRST IT WAS THE PASSENGER SIDE WINDOW, NOW THE DRIVER'S SIDE. THE WINDOW FROZE IN THE DOWN POSITION WITH ONLY A GRINDING NOISE WHEN I ATTEMPTED TO POWER THE WINDOW BACK UP. I IMMEDIATELY GOT ON THE PHONE AND ATTEMPTED TO SCHEDULE AN APPOINTMENT FOR REPAIR. UNFORTUNATELY, NONE OF THE LOCAL DEALERSHIPS COULD OFFER ME AN APPOINTMENT THAT WOULD GET MAKE BACK ON THE ROAD IN A COUPLE OF DAYS. THUS, I JUST SHOWED UP AT ONE DEALERSHIP WHEN IT OPENED AND MANAGED TO GET MY CAR SERVICED QUICKLY AND THE REPAIR WAS BILLED AS A WARRANTY ITEM. FILING THIS REPORT BECAUSE THIS IS THE SECOND WINDOW ON MY CAR AND THIS COULD BE A SAFETY ISSUE DEPENDING ON THE CONDITIONS INVOLVED. THANK YOU.*AK

REAR ROTORS AND PADS NEEDED TO BE REPLACED AT 27,830 MILES. WHILE THESE ARE PRIMARILY CIT/LOCAL MILES, I HAVE NEVER EXPERIENCED SUCH A PREMATURE FAILURE OF A BRAKE COMPONENT. THIS IS POSSIBLY A DSIGN FLA AND I WAS WONDERING IF THE NHSTA HAD A SECTION OF THEIR DATABASE THAT REFLECTED A SERIES OF THHESE FAILURES.*AK

MY VOLKSWAGEN GOLF TDI HAD TO HAVE THE REAR ROTORS AND BRAKE PADS REPLACED WITH LESS THAN 30,000 MILES. THE FRONT BRAKES WERE STILL IN GOOD SHAPE. THE SERVICE PERSON NOTED THAT BRAKE DUST STICKS TO THE SLIDING PARTS AND CAUSES THE BRAKES TO STICK AND WEAR. THE REAR BRAKE PADS WERE TOTALLY WORN AND THE ROTORS SCORED. AT 36,000 MILE MY CAR'S BRAKES ARE MAKING A GRINDING NOISES AGAIN WHEN THE BRAKE PEDAL IS NOT DEPRESSED.*AK

1. RUST ON BRAKES PAD GUIDES BLOCKED THE PADS ON THE ROTORS. ROTORS WERE WARPED FROM THE HEAT, BRAKE PAD ON LEFT REAR SIDE WORE FROM 1/2" ALL THE WAY TO THE METAL IN SHORT TIME. VEHICLE WAS INSPECTED TO THE DEALER FOR 30K SERVICE 25 DAYS PRIOR TO INCIDENT. VW CUSTOMER SERVICE CONSIDERS THE INCIDENT DUE TO "ELEMENTS AND NORMAL WEAR AND TEAR". COST OF REPAIR: $418.74 NOT COVERED BY MANUFACTURER. 2. WINDOW CLAMPS AND CABLE DEFECTIVE, REPAIR COVERED BY THE MANUFACTURER, NO RECALL ON PARTS, HUNDREDS OF CASES EXPERIENCED BY THE DEALERSHIP, AS PER DEALERSHIP EMPLOYEES. NLM

CONSUMER ACTIVATED POWER WINDOW ON DRIVERS SIDE. WINDOW FELL DOWN INSIDE DOOR, VEHICLE HAS BEEN AT DEALER SINCE THEN, PARTS WERE ON BACK ORDER.*AK *SLC

HYDRAULIC SYSTEM KEPT BRAKE PADS PUSHED AGAINST ROTORS, BURNED OUT ALL 4 BRAKES,IN ADDITION THE COMPUTER SYSTEM DESIGNED TO INDICATE BRAKE FAILURE FAILED TO REGISTER ANY WARNING OF THE IMINENT FAILURE OF THE SYSTEM. THE VEHICLE HAD A NEW YORK STATE INSPECTION ONLY ONE MONTH EARLIER AND LESS THAN ONE THOUSAND MILES BEFORE THE COMPLETE BRAKE FAILURE!*AK

WHILE ROLLING UP THE PASSENGER SIDE POWER WINDOW OF MY 2000 GOLF THE WINDOW FELL BETWEEN THE DOOR PANELS. I LIVE AND GENERALLY DRIVE ALONE, HENCE THE PASSENGER SIDE WINDOW IS RARELY USED. SINCE DISCOVERING YOUR SITE AND THE CONSUMERAFFAIRS.COM WEB SITE ON JETTA WINDOWS WITH REPEATED COMPLAINTS ABOUT JUST THIS PROBLEM IT IS CLEAR THAT VW HAS A PROBLEM THAT THEY NEED TO ACKNOWLEDGE AND FIX.*AK

ON MEMORIAL DAY WEEKEND, AS I WAS PREPARING TO LEAVE FOR WORK, I POWERED DOWN MY FRONT PASSENGER WINDOW. WHEN I WENT TO POWER BACK UP, THE WINDOW WOULD NOT MOVE AND IT MADE A TERRIBLE GRINDING NOISE. THE WINDOW WAS FROZEN IN THE DOWN POSITION. THE WINDOW WAS RARELY POWERED UP/DOWN IN THE FIRST TWO YEARS OF USE. WHEN I ATTEMPTED TO SCHEDULE A SERVICE APPOINTMENT WITH A LOCAL DEALERSHIP (NOT NIELLO), I COULD NOT BE SEEN FOR SEVERAL DAYS. DUE TO MY BUSY WORK SCHEDULE, ONE FORTY-FIVE DOLLAR CAB RIDE TO WORK, AND A RECENTLY EXPIRED AUTOMOBILE WARRANTY, I ASKED MY HUSBAND TO REPAIR THE CAR. AFTER CAREFULLY REMOVING THE GLASS, THE INTERNAL DOOR PANEL, AND ELECTRICAL WIRING HARNESS, HE REMOVED THE INTERNAL DOOR PANEL/LIFTER ASSEMBLY. THE PROBLEM WAS IMMEDIATELY VISIBLE. A POORLY DESIGNED, CHEAPLY MANUFACTURED, INFERIOR PLASTIC SLIDER HAD BEEN UNABLE TO RESIST THE WEIGHT OF THE WINDOW, THE RESISTANCE OF THE RISER, OR THE PULL OF THE CABLE WHEN POWERED BY THE WINDOW REGULATOR. ON MAY 29, 2002, I VISITED ROSEVILLE VOLKSWAGEN'S PARTS DEPARTMENT. UNFORTUNATELY, ONE CANNOT PURCHASE JUST THE PLASTIC SLIDER (THE DEFECTIVE PART). THIS PART IF SOLD ALONE, COULD NOT AMOUNT TO MUCH MORE THAN $20. INSTEAD, THE WHOLE INTERNAL DOOR PANEL PART MUST BE PURCHASED AT $160. ACCORDING TO THE PARTS DEPARTMENT EMPLOYEE, VOLKSWAGEN IS COVERING THIS REPAIR UP TO 40,000 MILES. THUS, I SUBMITTED THE INVOICE FOR THE $160 PART, THE DEFECTIVE SLIDER, AND A LETTER REQUESTING REIMBURSEMENT FOR THE PART TO VOLKSWAGEN OF AMERICA. MY REQUEST FOR REIMBURSEMENT WAS DENIED. FORTUNATELY FOR ME, I WAS NOT IN AN UNSAFE PLACE WHEN THE WINDOW FROZE IN THE DOWN POSITION. CONSIDERING ALL OF THE LISTINGS FOR THIS PROBLEM ON THE NHTSA WEBSITE ALONE, I WOULD HOPE THAT VOLKSWAGEN IS MAKING AN EFFORT TO CHANGE THIS FLAWED DESIGN. I WOULD ALSO EXPECT THAT VOLKSWAGEN SHOULD MAKE THE SLIDER AVAILABLE FOR PURCHASE AS AN INDIVIDUAL PART. THANK YOU.*AK

OPEN WINDOW THAT WAS STUCK CAUSED RAIN TO ENTER VEHICLE AND MADE FOR UNSAFE DRIVING CONDITIONS. *AK

MY WINDOW, WHILE DRIVING, JUST DROPPED INTO THE DOOR. I WAS IN THE COUNTRYSIDE AND NOT ABLE TO FIX IMMEDIATELY DUE TO NO DEALERS. I WAS CONCERNED ABOUT MY SAFETY --AND THE SECURITY OF MY CAR/BELONGINGS. THE DEALER TOLD ME THIS HAPPENS FREQUENTLY AND THEY WOULD COVER COST OF PARTS ($150) IF I COVER LABOR ($156). I HAD NO CHOICE--AND I APPRECIATE THEIR WILLINGNESS TO HELP. VW DEALER TELLS ME THIS HAPPENS FREQUENTLY. I HAVE SINCE HAD 3 DIFFERENT INDIVIDUALS IN MY NEIGHBORHOOD HAVE THE SAME THING HAPPEN. I CALLED CORPORATE -- THEY SAID, "IT HAPPENS" AND "CARS AREN'T PERFECT". MY CAR IS JUST 2 YEARS OLD...AND SHOULDN'T PRESENT THESE KIND OF PROBLEMS. I SURE HOPE VW IS PREPARED FOR THE DAY THAT SOMEONE IS ATTACKED, ROBBED, ETC. B/C THEIR WINDOWS BROKE! WHAT CAN I DO???*AK

ON MARCH 27, 2002, AT 26,795 MILES, I REQUESTED A 30,000 MILE SERVICE FROM ROSEVILLE VOLKSWAGEN. ROSEVILLE VOLKSWAGEN IS LOCATED AT 830 AUTOMALL DR., ROSEVILLE, CA 95661-3023 AND THE PHONE NUMBER THERE IS (916) 774-2777. DURING THE 30,000 MILE SERVICE, THE TECHNICIAN INDICATED ON THE MAINTENANCE WORKSHEET THAT THE FRONT BRAKE PADS HAD 95% REMAINING WHILE THE REAR BRAKE PADS HAD ONLY 25% REMAINING, INDICATING A SERIOUS BRAKE SYSTEM ANOMALY. THE TECHNICIAN "INSTALLED NEW BRAKE PADS DUE TO PREMATURE WEAR" AS NOTED ON INVOICE #VWCS28623. I WAS NOT CHARGED FOR THE BRAKE PADS EVEN THOUGH I WAS OVER MY 24,000/2 YEAR WARRANTY. THE PREMATURE REAR BRAKE PAD WEAR NOTED COULD HAVE BEEN A SERIOUS HAZARD FOR ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD. I BELIEVE THAT THE UNDERLYING PROBLEM THAT RESULTED IN THE PREMATURE BRAKE PAD WEAR WAS NOT ADDRESSED AT THE TIME OF SERVICE AND THAT THIS REMAINS A SERIOUS SAFETY CONCERN IN THE FUTURE. I AM ALSO CONCERNED THAT THERE MAY BE MORE VW GOLF VEHICLES ON THE ROAD THAT MAY BE UNSAFE TO DRIVE DUE TO THIS IRREGULAR BRAKE PAD WEAR. THE DEALERSHIP OFFERED NO EXPLANATION FOR THE IRREGULAR BRAKE PAD WEAR AT THE TIME THE SERVICE WAS COMPLETED. VOLKSWAGEN OF AMERICA HAS BEEN CONTACTED BY PHONE AND IN WRITING IN AN EFFORT TO FIND OUT HOW COMMON THE PROBLEM IS, WHAT THE EXPLANATION FOR THE IRREGULAR BRAKE PAD WEAR IS, ETC. VOLKSWAGEN OF AMERICA HAS RESPONDED TO MY QUESTIONS WITH A LETTER SUGGESTING THAT I TAKE MY QUESTIONS UP WITH MY PREFERRED VOLKSWAGEN DEALER. AS I HAVE NOT MADE ANY PROGRESS IN THIS MATTER, I AM FORWARDING THE INFORMATION TO YOU. IF ANY FURTHER INFORMATION IS REQUIRED, PLEASE DO NOT HESITATE TO CONTACT ME. THANK YOU.*AK

THE LOCAL DEALERSHIP WAS NOT WILLING TO REPAIR THE PROBLEM UNDER WARRANTY OR RESEARCH THE PROBLEM. THERE WERE THREE VHEICLES IN FRONT OF MINE IN THE SERVICE BAY WITH THE SAME PROBLEM BUT THE SERVICE WRITER STATED HE HAD NEVER HEARD THAT THERE WAS A MALFUNCTION WITH THE SIDE WINDOWS.*AK

THIS COMPLAINT HAS NOTHING TO DO WITH THE VEHICLE. IT IS SOLELY RELATED TO A REPLACEMENT TIRE FAILURE. TO REPLACE THE ORIGINAL TIRES I PURCHASED AND HAD INSTALLED A SET OF FOUR BRIDGESTONE TIRES FROM WHITTIER TIRE AND WHEEL IN WHITTIER CA ON JANUARY 29, 2002. TEN DAYS LATER, ON FEBRUARY 8, 2002 THE RIGHT FRONT TIRE COMPLETELY DISINTEGRATED WHILE DRIVING AT A SPEED OF APPROXIMATELY 30 MPH ON A SURFACE STREET. THE ENTIRE TREAD PORTION OF THE TIRE SEPERATED FROM THE SIDEWALLS ( THE TREAD DID NOT SEPERATE FROM THE TIRE - THE ENTIRE 'TOP' OF THE TIRE SEPERATED INTACT FROM THE SIDEWALLS). ON MONDAY FEBRUARY 11,2002, I RETURNED WITH THE DEFECTIVE TIRE TO WHITTIER TIRE. THEY IMMEDIATELY BLAMED THE TIRE FAILURE ON THE CAR BEING DRIVEN SEVERAL MILES WITH LITTLE OR NO AIR IN THE TIRE. THEY REFUSED TO EVEN CONSIDER ANY OTHER CAUSE. WHILE THERE A CALL WAS PLACED TO BRIDGESTONE WHO TOOK THE SAME POSITION. THEY DID INSPECT THE TREAD PORTION OF THE TIRE AND COULD FIND NO EVIDENCE OF A PUNCTURE, AND THEY INSPECTED THE VALVE STEM AND CONCLUDED IT WAS OK. THE STAATED THAT THE TIRE MUST HAVE HAD A SIDEWALL PUNCTURE, BUT THE SIDEWALLS WERE PRETTY "CHEWED UP" BECAUSE OF THE FAILURE. I FIND IT DIFFICULT TO ACCEPT THAT THE CAR WAS DRIVEN FOR A PERIOD OF TIME WITH A VERY LOW OR FLAT TIRE. MY SON WAS DRIVING IT AT THE TIME AND RELATED THAT PRIOR TO THE TIRE FAILURE THE CAR WAS NOT HANDLING IN ANY UNUSUAL MANNER, NOR DID HE HEAR ANY NOISE. HE STATED HE WAS DRIVING NORMALLY, THE CAR ABRUPTELY STARTED VIBRATING VIOLENTLY AND THE TIRE DISINTEGRATED. THE DEALER;S AND THE MANUFACTURER'S REFUSAL TO EVEN CONDISER OTHER FACTORS OR MAKE WHAT I FELT WOULD BE AN APPROPRIATE ADJUSTMENT PROMPTED ME TO CONTACT YOU. CHARLES S. MIDDLETON. *AK (TIRESIZE: 195/R65-15)

PASSENGER'S SIDE AIR BAG HAS SANK DEEP INTO PANEL AND DENTED AIR BAG COVER. DEALER NOTIFIED. *AK THE PASSENGER REAR DOME LIGHT WAS NOT WORKING. THE REAR VIEW MIRROR FELL OFF. THE CONSUMER INSTALLED CD IN THE CD CARTRIDGE AND A CD ERROR CAME ON THE SCREEN OF THE RADIO. *YH

1. PASSENGER FRONT WINDOW DROPS DOWN IN DOOR. HAS HAPPENED TWICE. THERE WERE FOUR OTHER PEOPLE AT THE DEALER FOR THE SAME PROBLEM AT THE SAME TIME I WAS THERE. I WAS TOLD IT WAS AN "ARIZONA" PROBLEM AND THAT THE PART THAT HOLDS THE WINDOW UP MELTS AND BREAKS. I WAS DRIVING DOWN THE HIGHWAY WHEN MY WINDOW FELL DOWN CAUSING ME TO BECOME DISTRACTED BY THE INCIDENT AND NEARLY CAUSING AN ACCIDENT. 2. AIR BAG LIGHT WENT ON FOR NO REASON. COST TOM ME WAS $618 TO REPLACE A FAULTY AIRBAG AND WIRING HARNESS. I BELIEVE THAT SHOULD BE COVERED EVEN OUT OF WARRANTY SINCE THERE IS NOTHING I COULD HAVE POSSIBLY DONE TO CAUSE THE AIRBAG TO BECOME DEFECTIVE. 3. CRUISE CONTROL DISENGAGES WHEN THE RIGHT TURN SIGNAL IS APPLIED. THIS HAPPENED FOR MONTHS UNTI THE CRUISE CONTROL WENT OUT COMPLETELY. I HAVE HEARD THIS FAILURE IS DUE TO A RIBBON CABLE WHICH GETS BROKEN IN THE STEERING COLUMN. MY FIRST ONE BROKE JUST BEFORE THE 24K WARRANTY EXPIRED. THE SECOND ONE BROKE ON SCHEDULE AT ABOUT 50K. THIS IS VERY DANGEROUS SINCE IF YOU PAS SOMEONE WITH THE CRUISE CONTROL ON AND THEN USE YOUR TURN SIGNAL TO GET BACK OVER THE CRUISE IS DEACTIVATED CAUSING THE CAR TO ABRUPTLY SLOW DOWN IN FRONT OF THE CAR YOU WERE TRYING TO PASS.*AK

ENGINE OIL/FILTER HAS BEEN CHANGED TWICE, ORIG. MILEAGE 15500, OIL TOPPED OFF SEVEN TIMES. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

AIR BAG LIGHT HAS COME ON 4 TIMES IN LAST 10 MONTHS; DEALERS HAVE TRIED FIXING 3 TIMES!. *AK

POWER WINDOW INOPERABLE. SAFETY ISSUE IF WINDOW STUCK IN OPEN POSITION. *AK

I HAVE HAD 3 OUT OF 4 POWER WINDOWS (ONE TWICE) GO DOWN AND FAIL TO COME BACK UP. I WAS ORIGINALLY TOLD THAT THIS WAS AN ISOLATED INCIDENT. I HAVE COME TO FIND OUT THAT THIS IS OCCURING WITH SUCH REGULARITY MY DEALERSHIP CAN NOT KEEP THE PART IN STOCK. I AM JUST WAITING FOR WINDOW #4 TO BREAK WHILE I AM AT WORK WHICH IS NOT THE MOST SAVORY NEIGHBORHOOD.*AK

CONSUMER HIT THE BUTTON TO ROLL WINDOW UP, WINDOW WENT UP ABOUT 3 INCHES, THEN DROPPED DOWN INTO DOOR.*AK

DRIVERS SEAT AIR BAG WARNING LIGHT IS ON WITHOUT CAUSE. CHARGE TO REPAIR THIS IS UNREASONABLE $700.00 AND UNJUSTIFIED. THIS IS A MANUFACTURING DEFECT, AND THE OWNER CANNOT AFFORD TO REPAIR IT. THIS MEANS NOW THAT THIS RELATIVELY NEW VEHICLE WILL BE OPERATED WITH A POTENTIAL SERIOUS DEFECT. IS THIS A COMMON PROBLEM, PERHAPS A TREND?*AK

3 WINDOW REGULATORS HAVE FAILED AND BEEN REPLACED UNDER 2YEAR/24000MILE WARRANTY. THIS IS OBVIOUS A FAULTY PIECE. VW SHOULD RECALL THE PART BECAUSE OF THE POTENTIAL SAFETY ISSUES APPARENT SHOULD THE WINDOW FALL OFF OF THE TRACK WHILE AT HIGHWAY SPEEDS.*AK

THE CAR HAS HAD SQUEAKING AND CREAKING FRONT DOORS SINCE TWO WEEKS AFTER DELIVERY. THE DEALER HAS TRIED SEVERAL TIMES TO LUBRICATE, ADJUST THE DOOR AND STRIKER. THE PROBLEM HAS NEVER BEEN SOLVED. IT CAN BE HEARD WHENEVER THE CAR ACCELERATES, DECELERATES, OR CHANGES DIRECTION. IT ALSO HAS BUZZES, CREAKS, SQUEAKS, AND RATTLES IN THE DASH. THE PROBLEM IS GROWING WORSE AND NO ONE KNOWS HOW TO SOLVE IT. THIS CAR HAS BEEN DOING THIS SINCE IT WAS TWO WEEKS OLD. IT ONLY HAS 30,000 MILES ON IT AT PRESENT.*AK

THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER ON NINE OCCASIONS BUT THE PROBLEM STILL EXIST. *NM

THE RIGHT REAR BRAKE PAD WORE DOWN TO THE METAL BACKING PLATE IN UNDER 20,000 MILES WHILE ALL OTHER PADS WERE STILL SERVICEABLE. BRAKE LIGHT ON THE RIGHT REAR HAD ALSO BURNED OUT. THE GLOVE COMPARTMENT DOOR HINGE SNAPPED WHILE OPENING IT.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

DRIVER DEPRESSED ACCELERATOR AFTER LIGHT TURNED GREEN. CAR ACCELERATED OUT OF CONTROL, CRASHED INTO TWO OTHER CARS THEN WENT OVER DITCH.*AK

CONSUMER WAS TRAVELING 5-10MPH. ANOTHER VEHICLE RAN A RED LIGHT & THE CONSUMER FRONT END HIT THE OTHER VEHICLE'S PASSENGER SIDE. NONE OF THE AIRBAGS DEPLOYED. LEFT SIDE OF THE CONSUMERS VEHICLE WAS SEVERLY DAMAGED. DEALER HAS TO INSPECT VEHICLE FOR REASON.*AK

RIGHT FRONT HEADLIGHT REPEATEDLY BURNS OUT (APPROX 3 TIMES IN 1 YEAR). *NM

JACK SLIPPED ON COMPLETELY FLAT SURFACE. JACK FOOT PRINT TOO SMALL AND UNSTABLE.*AK

THE VEHICLES REAR DRIVER SIDE LID STRUT POPPED OUT AND SLAMMED DOWN BENDING THE STRUT. YH

WHEN PULLING OUT A GAS STATION AXLE HAD CRACKED, CAUSING BOLTS TO COME APART FROM SUSPENSION, VEHICLE WAS INOPERABLE. CONSUMER HAS CONTACTED DEALER, AND DEALER INDICATED THAT CRACK WAS ORIGINAL MANUFACTURER'S DEFECT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

WHEN RIDING INTO THE SUN DASHBOARD CAUSES A GLARE ON WINDSHIELD THAT OBSTRUCTS 60% OF DRIVER'S SIDE VISIBILITY. VOLKSWAGEN HAS BEEN CONTACTED. *AK

ALTHOUGH MY POWER WINDOW REGULATOR AND CLIPS HAVE NOT FAILED YET, THIS IS A KNOW PROBLEM TO VW. THEY HAVE RECENTLY DESIGNED A "KIT" WHICH HAS UPGRADED METAL PARTS, AND NOT PLASTIC PARTS. THEY ARE REPLACING THE PIECES AFTER THEY BREAK, AFTER WINDOW FALLS DOWN INTO THE TRACK. SOME DEALERS COVER PART OF THE COST ($200!?), SOME DON'T. THIS IS A KNOWN DEFECT AND I THINK VW SHOULD BE RECALLING THE CARS BEFORE FAILURE TO REPLACE THE WINDOW CLIPS AND REGULATORS. THE YEARS AFFECTED ARE 2000 - 2002, THE GOLF AND JETTA (AND MAYBE THE BEETLE). PRESENTLY REPAIR PARTS ARE BACKORDERED DUE TO THE DEMAND.*AK

POWER WINDOWS ON THREE OCCASIONS ON BOTH FRONT WINDOWS, WITH NO CAUSE FELL DOWN IN WINDOW WELL. THIS OCCURRED ONCE ON DRIVER'S SIDE, AND TWICE ON PASSENGER'S SIDE. OWNER STATED WHILE TRYING TO GET THIS REPAIRED THREE OTHER PEOPLE WERE AT THE DEALER FOR THE SAME PROBLEM. DEALERSHIP WAS BACKED UP DUE TO NUMEROUS REPLACEMENT REQUESTS. *AK

I HAVE BEEN COMPLAINING ABOUT MY ABS TO MY DEALER SINCE I BOUGHT THE CAR. I HEARD THERE MAY BE A HIDDEN RECALL ON THEM NOW. PLEASE ADVISE. *AK