2002 Volkswagen Golf Complaint Log

I WAS DRIVING ABOUT 10-15 MILES A HOUR AND MY RIGHT RIM MIGHT HAVE SLIGHTLY HIT THE CURB AND MY PASSENGER SIDE AIRBAG AND CURTAINS DEPLOYED.I TOOK IT RIGHT AWAY TO THE DEALER, AND THEY SAID THERE IS A CRASH CODE AND WILL NOT PAY FOR IT. I CONTACTED VW OF AMERICA MANY TIMES AND THEY SAY TO CLAIM IT THROUGH INSURANCE. THERE IS NO VISIBLE DAMAGE TO MY CAR AT ALL SO I THINK IT A FAULTY CRASH CODE! *AK

DIESEL FUEL LEAK- WHEN FILLING TANK TO FULL, FUEL POURS OUT SOMEWHERE AT THE TOP OF THE TANK. *LA

CAR WAS DRIVEN TO AND PARKED OUTSIDE A STORE 1 MILE FROM HOME. WHEN OWNER RETURNED TO CAR (LESS THAN 10 MINUTES AFTER PARKING), THE CAR WOULD NOT START. CAR WAS TOWED TO DEALER AND OWNER WAS INFORMED THAT OIL PAN WAS CRACKED & ENGINE HAS SEIZED. DEALER SAID THAT DAMAGE WAS NOT COVERED BY WARRANTY AND OWNER MUST CONTACT INSURANCE COMPANY TO FILE COLLISION CLAIM. HOWEVER, NO COLLISION EVER OCCURRED. OWNER LOST USE OF VEHICLE FOR FIVE WEEKS. OIL PAN, SHORT BLOCK & TURBO WERE REPLACED. *JB

BRAKE LIGHT AND AUTOMATIC TRANSMISSION SAFETY INTERLOCK SWITCH FAILED AND LEFT THE CAR STRANDED. *PH

MULTIPLE PROBLEMS INCLUDED: MALFUNCTION INDICATOR LAMP ON, VEHICLE CUT OFF, TRUNK SWITCH FELL OUT, DRIVER DOOR LOCK INOPERATIVE, FUEL GAUGE INOPERATIVE, ENGINE RATTLE. MULTIPLE REPLACEMENTS - CAMSHAFT SENSOR, TRUNK SWITCH, POWER DOOR LOCKS, FUEL LINES INSTALLED, FUEL SENDER UNIT, TIMING BELT AND TENSIONER. *TT *JB

THE VEHICLE HAD A DAMAGED MOTOR. *TT *SCC *JB

PASSENGER SIDE AIR BAGS DEPLOYED DESPITE VEHICLE BEING IN COLLISION OR IMPACT. VEHICLE WAS ON FREEWAY WHEN ALL OF A SUDDEN AIR BAGS DEPLOYED. DEALER CLAIMS SENSOR INDICATES IMPACT, BUT THERE WAS NO IMPACT. *JB

CONSTANT NOISE FROM THE STEERING COLUMN. AIR BAG SPRING CHANGED TWICE. STEERING COLUMN STILL MAKING NOISE. *JB

OIL PAN CRACKING/ENGINE SEIZING- BECAUSE THE OIL PAN IS MADE OF ALUMINUM WITHOUT ANY SORT OF SKID PLATE PROTECTING IT, THE COLD TEMPERATURES OF WINTER MAKE IT BRITTLE AND IF ANY SORT OF NATURAL OCCURING HAZARD, SUCH AS ICE OR ROCKS, OR MAN MADE HAZARD, SUCH AS ROAD DEBRIS HITS THIS OIL PAN THE CHANCE OF ENGINE FAILURE/SEIZING IS GREATLY INCREASED.

THE PASSENGER SIDE AND SIDE CURTAIN AIRBAGS DEPLOYED WHILE DRIVING DOWN THE HIGHWAY FOR NO REASON

CONSUMER STATED WHEN THE VEHICLE HIT A BUMP IN THE ROAD, THE SIDE AIR BAG INADVERTENLY DEPLOYED.*JB

CONSUMER STATED THAT THE FUEL TANK IS PUMPING THREW THE CATALYTIC CONVERTER CAUSING AND DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

THE COIL PACK WAS DAMAGED. *MR THE COIL PACK WAS REPLACED. THEN THE COIL PACK IN THE CYLINDER FAILED. THE CONSUMER REQUESTED FOR VW TO COMPENSATE HER FOR LOST TIME. THE ENGINE LIGHT HAD COME ON DUE TO THE EVAPORATIVE EMISSION SYSTEM EXPERIENCED AN INCORRECT PURGE FLOW. THE WINDSHIELD WASHER RESERVOIR LEAKED COOLANT. THE EXPANSION TANK WAS REPLACED. SCC *JB

PASSENGER SIDE SEAT AND CURTAIN AIR BAGS DEPLOYED DESPITE VEHICLE BEING IN NO INCIDENT OR COLLISION. VEHICLE TOWED TO DEALER AND PROBLEM ADVISED. NEITHER DEALER OR VW PREPARED TO CONSIDER OR DISCUSS POSSIBILITY OF SUCH POSSIBILITY OCCURANING. BOTH DEALER AND VW THE MANUFACTURERS INSIST THAT VEHICLE WAS INVOLVED IN MAJOR IMPACT OF 2G OR ABOVE AND THAT THIS SHOULD BE HANDLED BY INSURANCE COMPANY DESPITE THERE BEING NO EVIDENCE OF IMPACT OR COLLISION. DESPITE PLEAS TO VW , THEY WOULD NOT INVESTIGATE POSSIBILITY OF AIR BAG DEPLOYMENT WITHOUT IMPACT. VEHICLE STILL IMMOBILE AND UNREPAIRED AFTER ALMOST 3 MONTHS. VEHICLE SINCE MOVED TO ANOTHER VW DEALER . DT

I FOUND THAT IS IS A VERY COMMON PROBLEM IN THIS MODEL AFTER TALKING TO MANY PEOPLE WITH SAME PROBLEM.NO SAFETY DEFECT LISTED. *AK

CONSTANT KNOCKING SOUND COMING FROM THE PASSENGER SIDE FRONT END OF VEHICLE. *JB

THE BRAKE LIGHT SWITCH ON THE GOLF IS THE SAME BRAKE LIGHT SWITCH ON THE JETTA. THEY HAVE THE SAME PART NUMBER AND EVERYTHING. THEY ALSO FAIL AT THE SAME RATE, BUT ONLY THE JETTA BRAKE LIGHT SWITCH WAS RECALLED. WHEN IT FAILS, YOU CANNOT GET THE CAR OUT OF PARK AND YOUR BRAKE LIGHTS WORK INTERMITTENTLY, WHICH IS A SAFETY HAZARD. *JB

SIDEWALLS OF MY DAUGHTER'S VOLKSWAGEN SEPARATED. THE TIRES WERE CONTINENTAL CONTITOURING CONTRACT, 19565R15-91H CH95. *LA

INTERMITTENTLY VEHICLE WILL LOSE ALL POWER WITHOUT WARNING WHEN DRIVING. DEALERSHIP INDICATED THAT IT IS A RESULT OF A PROBLEM WITH IGNITION COIL.TS.*AK

BRAKE WARNING SYSTEM WILL ACTIVATE FOR NO KNOW REASON AT RANDOM TIMES WHILE DRIVING THE CAR. *NLM

1) WHILE DRIVING, DOOR AJAR LIGHT SUDDENLY CAME ON FOR NO REASON. NO DOORS WERE AJAR. AFTER PARKING, THE FACTORY INSTALLED ALARM SYSTEM CAME ON SEVERAL TIMES FOR NO APPARENT REASON. 2) THE INSTRUMENT PANEL DEFECT RELATES TO A PERSISTENT BUZZING NOISE FROM THE INSTRUMENT CLUSTER.

1. TRANSMISSION CONTROL MODULE FAILURE. CAR WAS NOT ABLE TO START. WAS TOWED FOR REPAIR. THIS CHIP HAS BEEN REPLACED TWICE. 2. CAR BEGAN MAKING SEVERE JERKING MOVEMENTS, RANDOMLY. USUALLY THESE JUMPS OCCUR WITHIN THE FIRST 10 MINUTES OF DRIVING THE VEHICLE BUT CAN OCCUR LATER. THE SEVERITY OF THE JERKS IS ALSO VARIABLE. 3. THE CAR WAS IN THE SHOP FOR OVER A MONTH. THE PROBLEM WAS NOT CORRECTED. 4. THE CAR CONSUMES AN UNUSUAL HIGH AMOUNT OF MOTOR OIL (MORE THAN A QUART APPROXIMATELY EVERY 1,000 MILES). 5. VW WAS RUNNING A OIL CONSUMPTION TEST BUT THEY INSISTED THE CONSUMPTION LEVEL WAS NORMAL FOR THIS TYPE OF ENGINE. THE PROBLEM STILL EXISTS. I HAVE BEEN EXPERIENCING NUMEROUS MECHANICAL PROBLEMS WITH THE VEHICLE SOON AFTER PURCHASE IN 2002. I HAVE ALWAYS TRIED TO NEGOTIATE WITH VW. I HAVE WRITTEN LETTERS AND THEY HAVE BEEN RELUCTANT TO SOLVE THE PROBLEM IN A SATISFACTORY WAY. I HAVE READ ABOUT THE LEMON LAW BUT MY TIME ALLOWANCE HAS EXPIRED. THE CAR IS STILL UNDER WARRANTY UNTIL JANUARY 2006. IN ADDITION TO THE ENGINE/ TRANSMISSION PROBLEMS, I HAVE HAD PROBLEMS WITH ALL MY WINDOWS ROLLING DOWN AUTOMATICALLY AS I TRY TO CLOSE THEM. THERE WAS A RECALL ON THIS. THIS HAS BEEN EXAMINED OVER 5 TIMES. THE PANELS WERE REPLACED. THE PROBLEM STILL PERSISTS. I AM NOT ABLE TO GIVE AN EXACT DATE OF AN INCIDENT BECAUSE THERE ARE MANY. ALL OF THESE DATES HAVE BEEN DOCUMENTED. I AM GIVING A DATE OF JANUARY 2002 AS THE INCIDENT DATE (WHEN THE CAR WAS PURCHASED). I FEEL VW HAS EVADED RESPONSIBILITY IN CORRECTING THE PROBLEMS AND HAS CREATED AN UNSAFE VEHICLE. THE NUMBER OF FAILURES AND THE INABILITY TO CORRECT THEM IS UNACCEPTABLE. I FEEL MY PROBLEMS WERE NOT ADDRESSED SERIOUSLY AND WERE DISMISSED WITHOUT CONCERN FOR MY SAFETY AND PUBLIC SAFETY IN GENERAL. *JB

INTAKE MANIFOLD IS CLOGGED ON VEHICLE DUE TO CARBON BUILD UP FROM THE EXHAUST VALVE.*MR CONSUMER WAS ADVISED BY LOCAL DEALER THAT THE VEHICLE WOULDN'T PASS FEDERAL EMISSION REQUIREMENTS. THE DEALERSHIP REFUSED TO REPAIR UNDER WARRANTY AND WAS WILLING TO CHARGE $380.00 FOR THE TASK. CONSUMER DECLINED DUE TO THE HIGH PRICE BUT WAS CONCERNED ABOUT THE ENVIRONMENT. CONSUMER RESEARCHED THE PROBLEM ONLINE AND FOUND OTHER CONSUMERS WITH THE SAME DEFECT. *PH