2008 Volkswagen Jetta Complaint Log

WHEN THE VEHICLE WAS PURCHASED NEW IT DROVE PERFECTLY NO HESITATION NO PROBLEMS WHAT SO EVER. OVER THE PAST FEW MONTHS WHILE BACKING OUT OF A PARKING SPACE I WILL PUT THE CAR IN REVERSE PRESS THE ACCELERATOR AND THE CAR WILL HESITATE AND THEN LURCH BACKWARDS. THIS IS A SERIOUS SAFETY ISSUE THAT OCCURS 1 OUT OF EVERY 25 TIMES. SINCE IT DOES NOT HAPPEN ALL OF THE TIME I REALLY HAVE KNOW IDEA HOW MY VEHICLE WILL REACT WHILE BACKING. ALSO MORE RECENTLY OCCURRING IS WHILE DOING HIGHWAY SPEEDS AND TRYING TO PASS A VEHICLE I WILL ACCELERATE THE VEHICLE AND THE TRANSMISSION WILL SLIP INTO A NEUTRAL STATE. I WILL HAVE TO COAST TO THE SHOULDER AND RE-START THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER THEY HAD VERIFIED MY COMPLAINTS AND ORDERED A NEW VALVE BODY (MECHTRONICS UNIT) AND ADVISED ME NOT TO DRIVE THE CAR SINCE IT COULD BE UNSAFE. UNFORTUNATELY, THE PART IS ON BACK ORDER FOR 4-6 WEEKS AND THE ONLY ALTERNATE TRANSPORTATION THEY COULD PROVIDE FREE OF CHARGE WAS A COMPACT CAR. I DECIDED TO KEEP MY VEHICLE UNTIL THE PART COMES IN HOPING I WILL NOT HAVE ANY SERIOUS PROBLEMS. THIS IS A MAJOR SAFETY ISSUE AND A RECALL OF THIS PART IS NEEDED. *TR

WHILE DRIVING MY 2008 VOLKSWAGEN GLI SEDAN EQUIPPED WITH A DSG TRANSMISSION I HAVE ON NUMEROUS OCCASIONS EITHER WHILE ACCELERATING OR SLOWING HAD SUDDEN, ROUGH SHIFTS, AND AT TIMES HAVE BEEN LITERALLY BUCKED AROUND IN THE VEHICLE WHILE SHIFTING FROM 1ST TO 2ND GEAR WHEN LEAVING A STOP LIGHT. THIS HAS BEEN HAPPENING SINCE FEBRUARY 2009...POSSIBLY BEFORE, AND HAS BEEN INCREASING IN FREQUENCY. I HAVE ALSO HAD ROUGH SHIFTS DOWNSHIFTING AT TIMES CAUSING THE ESP TO BECOME ACTIVATED IN MY VEHICLE MAKING IT FEEL LIKE I AM LOSING TRACTION. I UNDERSTAND THERE IS AN OFFICIAL INVESTIGATION IN TO THIS AND WOULD LIKE TO HAVE MY STORIES ADDED TO THE INVESTIGATION. PE09-035. I HAVE TAKEN MY VEHICLE IN FOR SERVICE ON THIS BEFORE AND THEY DENIED ANY PROBLEMS WITH THE VEHICLE. *TR

VOLKSWAGEN JETTA DSG MECHATRONICS FAILURE. *TR

TRANSMISSION SURGES/BUCKS DURING LOW SPEED OPERATION SUCH AS PARKING. REVERSE IS WORSE THAN FORWARD. REVERSE OPERATION CAN BE DANGEROUS AS EXTRA THROTTLE MUST BE APPLIED TO GET THE CAR TO MOVE BUT THEN THERE IS A RAPID ACCELERATION THAT IS DIFFICULT TO CONTROL. TRANSMISSION ALSO DOWN SHIFTS VERY HARD WHILE SLOWING FOR A STOP, 2ND TO 1ST DOWNSHIFT. CAR IS INOP. SINCE 6/26/09 AWAITING REPAIR PART. PART ETA IS LATE AUGUST 2009. TRANSMISSION IS DSG MODEL. *TR

1. THIS ISSUE IS MORE PREVALENT WHEN THE CAR IS WARMED UP, LIKE AFTER DRIVING FOR 20 OR 30 MINUTES OR SO. 2. MY CAR (VW JETTA '08 DSG) AUTOMATIC TRANNY OPERATION FAILS USUALLY WHEN IN 1ST GEAR (WHILE IN 'D' MODE) OR IN REVERSE SO THAT YOU EXPERIENCE VERY BAD "LURCHING" AND SURGING EFFECT. THE CAR WOULD SUDDENLY REV AND JUMP FORWARD A FOOT OR TWO THEN FEEL LIKE IT WAS IDLING WRONG AND FEEL LIKE IT WAS GOING TO DIE, THEN RUN FINE THEN DO IT ALL OVER AGAIN. THIS COULD CAUSE SERIOUS ACCIDENT BECAUSE CAR WOULDN'T HAVE POWER TO MOVE WHEN ITS NEEDED FOR EXAMPLE IN T-JUNCTION. 3. I CALLED THE DEALER AND THEY WANT TO GET THE CAR IN TO FIX THE BAD MECHATRONICS UNIT. THE NEW MECHATRONICS UNIT PART WAS ORDERED AND IT WILL TAKE "SOME TIME" (NO LESS THAN ONE MONTH), NO EXACT DATE WAS GIVEN WHEN THEN NEW PART IS AVAILABLE AND READY FOR REPLACING. I FEAR THAT THE DSG REPAIRING IS NOT THE FINAL SOLUTION AND IT WILL TAKE LOTS OF REPAIRS TO GET THIS THING EVENTUALLY FIXED. *NOTE* CAR VIN SITE DIDN'T ACCEPT IT FOR SOME REASON. *TR

I'M GOING ON MY 3RD DSG/MECHATRONICS UNIT. I HAVE A 08 WOLFSBURG WITH 31,000 MILES. THE VERY FIRST DAY I HAD THE CAR IN BROKE DOWN WITH 101 MILES ON IT. FLASHING PRNDS AND IT WOULD NOT SHIFT INTO ANY OTHER GEARS OR REVERSE. HAD IT TOWED TO DEALER AND WAITED 3 WEEKS FOR NEW MECHATRONICS UNIT. FOR A FEW DAYS IT WAS FINE THEN IT STARTED WITH JERKING,HARD DOWN SHIFTS FROM 3 TO 1 IN DRIVE. BACKING UP WAS SCARY AT TIMES. BROUGHT IT BACK TO THE SAME DEALER 4 DIFFERENT TIMES AND THEY SAID THIS WAS NORMAL FOR DSG. GOT TIRED OF HEARING THE SAME STORY FROM THEM AND TOOK IT TO ANOTHER DEALERSHIP AND THEY SAID IT WAS MECHATRONICS UNIT AND ITS ON ORDER SINCE JUNE 12,2009 AND TODAY IS JULY 25, 2009 AND STILL WAITING FOR MY CAR TO BE FIXED. *TR

FAILURE OF VW DSG TRANSMISSION AFTER 7000 MILES. *TR

I BOUGHT THE CAR IN MAY OF 2008. IT IS NOW AUGUST 23, 2008 AND IT IS GOING INTO THE SHOP THIS WEEK FOR THE THIRD TIME. THE MECHATRONIC UNIT HAS BEEN REPLACED ONCE AS WELL AS THE CLUTCH PLATES. IT IS A 2008 JETTA WOLFSBURG EDITION 2.0T WITH THE DSG TRANSMISSION. THE PROBLEM IS A JERKY, SURGING FEELING WHEN THE TRANSMISSION IS WARMED UP. YOU TAKE YOUR FOOT OFF THE BRAKE AND IT STARTS TO JERK AS IF YOU'RE TAPPING THE GAS AND LETTING OFF. IT HAPPENS 2 OR 3 TIMES A DAY WHEN I DRIVE A LOT. NOT SURE WHAT ELSE IT COULD BE. THE CAR WAS BUILT IN MAY 2008 AS FAR AS I KNOW, MEANING ITS NOT PART OF THE RECALL AS OF TODAY AUGUST 21, 2009. I CAN'T BELIEVE A CAR THAT HAS 18,000 MILES ON IT IS HAVING THESE MANY PROBLEMS. *TR

MY VW 2008 2.0T, SHIFTS VERY HARD WHEN DRIVING WITH THE DSG TRANSMISSION. IT ALSO LURCHES FORWARD FROM A STOP; AT TIMES IT ALSO LOSES POWER WHEN THE ACCELERATOR IS STEPPED ON. THE VEHICLE JERKS VERY HARD AND HAS ALSO WHEN REVERSING ALMOST HIT THE GARAGE. THE CAR CANNOT BE TRUSTED TO GO FROM PARK TO DRIVE SMOOTHLY, AT TIMES VIOLENTLY JERKING FORWARD. *TR

MY JETTA WOLFSBURG IS CURRENTLY IN SHOP DUE TO A DSG MECHATRONIC UNIT FAILURE. PRIOR TO BRINGING IT IN THE CAR WAS 'JERKY' AND 'JUMPY' AS THOUGH I WAS DRIVING A MANUAL TRANSMISSION AND RELEASING THE CLUTCH TOO FAST. THIS HAPPENED IN BOTH DRIVE AND REVERSE. MY CAR CURRENTLY HAS ~ 12000 MILES ON IT AND THE ISSUE BEGAN AROUND 10000 MILES. THE JUMPINESS OF THE CAR WAS SIGNIFICANT ENOUGH THAT I BACKED INTO A WALL (LUCKILY AT LOW SPEED) EVEN WITH SLIGHT BRAKE PRESSURE (THE CAR LURCHED BACKWARDS SUDDENLY). THE DEALER BELIEVES THAT THE REPLACEMENT OF THE MECHATRONIC UNIT SHOULD SOLVE THE PROBLEM. I HAVE BEEN WAITING FOR THE PART TO COME IN FOR 2 WEEKS NOW AND AM DRIVING A LOANER IN THE MEAN TIME. *TR

08 VW JETTA DSG TRANS. AFTER THE TRANS IS WARMED UP, THE CAR IS JERKY TAKING OFF FROM A STOP, AS IF THE CLUTCH IS NOT ENGAGED PROPERLY. ON A FEW OCCASIONS, IT SEEMED THAT NO POWER WAS BEING TRANSMITTED TO THE WHEELS, LEAVING THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. ONCE THE RPMS CAME DOWN, THE TRANS. ENGAGED, AND THE CAR BECAME MOBILE AGAIN. THE "JERKINESS" FROM A STOP IS ALMOST ALL THE TIME ONCE THE CAR WARMS UP, THE TOTAL LACK OF POWER TRANSMISSION HAS ONLY HAPPENED ONCE OR TWICE. THE CAR WAS TESTED BY THE VW DEALER SERVICE DEPT. A NEW MECHTRONIC UNIT IS ON ORDER. *TR

2008 JETTA SE HAS HAD RECURRING SQUEALING BACK BRAKES SINCE DAY 1. MURRIETA VW IN CA SAYS IT IS NORMAL. THEY CHECKED AND SPRAYED. GOOD TO GO, BUT NOW AT 14K MILES, NOISE HAS RETURNED. ONLY HAPPENS AT SLOW SPEED (BACKING UP/PARKING). IS THERE A DEFECT ON THE CALIPERS/PISTON ASSEMBLY? VW DEALER SAYS IT IS "NORMAL." IN 25 YEARS OF DRIVING NEVER HAD A CAR DO THIS. IT IS VERY ANNOYING AND SOUNDS DANGEROUS. CARS SHOULD NOT DO THIS, ESP AT 14K MILES. BRAKE FAILURE COULD BE ON THE WAY, CAUSING SERIOUS DAMAGE, OR DEATH. *TR

ON A COLD MARCH MORNING, WAS NOT ABLE TO PUT THE KEY IN THE IGNITION. AFTER A FEW MINUTES OF UNSUCCESSFULLY TRYING TO FORCE THE KEY IN, VW ROADSIDE ASSISTANCE WAS CALLED. THE CAR WAS TOWED TO THE NEAREST DEALER. WHEN DEALER LOOKED AT THE PROBLEM, IT WAS DETERMINED THAT THE TUMBLER IN THE CYLINDER WAS IN THE LOCKED POSITION. THE DEALER SPRAYED WITH SILICONE LUBRICANT TO COAX THE TUMBLER TO RELEASE. *TR

PRE-MATURE REAR-BRAKE WEAR. THE REAR BRAKE PADS COMPLETELY WORE OUT AT ABOUT 17,000 MILES CAUSING METAL TO METAL CONTACT WITH THE REAR ROTORS. MOST OF THE MILES ARE HIGHWAY. MANY FORUMS REPORT SIMILAR PROBLEMS FOR OTHER YEARS OF THE VEHICLE AND IT SEEMS THAT THE CAUSE COULD BE CALIPERS THAT DON'T DISENGAGE COMPLETELY WHEN THE PARKING BRAKE IS USED. SINCE I HAVE A MANUAL TRANSMISSION IT'S HARD NOT TO USE THE PARKING BRAKE. MY REAR WHEELS ARE ALWAYS COVERED IN BRAKE DUST AND IT SEEMS LIKE THE PADS WILL WEAR OUT SOON AGAIN (ABOUT 22,000 MILES LATER). I TRIED NOT TO USE THE PARKING BRAKE AFTER THE FIRST REPAIR AND HAVE A COMMUTE CONSISTING OF ABOUT 85 PERCENT HIGHWAY MILES SO THIS KIND OF BRAKE WEAR IS INEXCUSABLE. THE FRONT BRAKE PADS DID NOT NEED ANY ATTENTION YET AND LOOK GOOD. *TR

THE AIR BAG LIGHT SENSOR IS DEFECTIVE. IT WILL COME ONE FOR DRIVER AND PASSENGER WHEN BOTH PEOPLE ARE PRESENT IN THE CAR. I HAD IT FIXED ONCE BEFORE AND NOW IT HAPPENED AGAIN. *TR

SINCE I PURCHASED THE CAR IT HAS BEEN EXHIBITING ERRATIC BEHAVIOR. FOR EXAMPLE WHEN I PRESS ON THE GAS THERE IS A DELAY OF A SECOND OR TWO BEFORE THE TRANSMISSION ENGAGES AND PROVIDE POWER TO THE WHEELS. EVERYTIME I STOP AND THEN START AGAIN THERE IS A SUDDEN JERK. IT IS A SAFETY HAZARD WHEN MERGING ONTO HIGHWAYS. *TR

REAR BRAKES ARE WEARING PREMATURELY ON 2008 VW JETTA. ONLY LASTED 20, 000 MILES. *TR

2008 VOLKSWAGEN JETTA WOLFSBURG W/ DSG TRANSMISSION, 22K MILES. AFTER WARMING UP, THERE IS SIGNIFICANT LURCHING AND STUTTERING FROM A STOP WHEN IN D(RIVE), S(PORT) OR "MANUAL" MODE. WHEN IN D & S, THERE IS OFTEN TIMES A HARSH DOWNSHIFT INTO 3RD OR 2ND GEAR. ENGINE ALMOST DIES WHEN COMING TO A STOP ON OCCASION, THEN LURCHES FORWARD. IN REVERSE, THERE IS ALMOST NO RESPONSE TO PRESSING THE ACCELERATOR FOR A SPLIT SECOND, THEN THE CAR LUNGES BACKWARDS VERY NEARLY CAUSING A CRASH ON MULTIPLE OCCASIONS. PROBLEM HAS BEEN OCCURRING FOR APPROX 6 MONTHS. I ORIGINALLY THOUGHT IT MAY NEED A REGULAR SERVICING TO FIX, BUT THE RECOMMENDED INTERVAL ISN'T UNTIL 40K MILES. CURRENTLY WAITING ON APPT AT DEALER TO HAVE IT LOOKED AT. *TR

I AM SUBMITTING A COMPLAINT REGARDING MY 2008 VOLKSWAGEN JETTA, WOLFSBURG EDITION.WE PURCHASED THIS CAR 8-08 FROM A VW DEALER, IT WAS BRAND NEW. WITHIN SEVERAL MONTHS OF OWNING THE CAR, WHEN ATTEMPTING TO ACCELERATE WHEN IN DRIVE, THE CAR WOULD LUNGE FORWARD. THE CONDITION KEPT GETTING WORSE AND BEGAN ALSO LUNGING FORWARD WHEN IDLING. I TOOK IT TO THE SERVICE DEPT. OF THE VW DEALERSHIP WHERE I PURCHASED THE CAR. THEY SAID IT HAD TO DO WITH THE COMPUTER MEMORY IN MY CAR AND IT WAS MEMORIZING HOW I DRIVE AND IF I SWITCHED OVER TO ANOTHER DRIVER IT WOULD BE CONFUSED AND LUNGE. THIS IS WRITTEN ON MY RECEIPT FOR THE WORK: "ADVISE CUSTOMER TO ONLY DRIVE THE VEHICLE. IT IS ACTING AS IF TWO PEOPLE ARE DRIVING AND THE ADAPTIVE LEARNING IS CONFUSED. NO CODES STORED." MY CAR IS CONFUSED, THEREFORE THERE CAN ONLY BE ONE DRIVER???? SOUNDED SILLY TO ME, BUT I NEEDED MY CAR AND I ACCEPTED THAT EXPLANATION AND LEFT. THE CONDITION ONLY WORSENED. THE LUNGE OR SURGING FORWARD BECAME SO NOTICEABLE THAT IT WAS EMBARRASSING. MY HUSBAND SAID HE ALSO NOTICED IT LUNGING OR SURGING IN THE REVERSE GEAR AS WELL AS FORWARD AND IDLE. I RETURNED IT TO THE SERVICE DEPARTMENT AT THE VW DEALERSHIP JULY 13, 2009. THEY HAVE DETERMINED THAT IT IS A FAULTY MECHATRONICS UNIT. THEY CANNOT EVEN GET THE PART UNTIL THE FIRST WEEK IN AUGUST. THEY TOLD ME THAT PROBLEMS WITH THE MECHATRONICS UNIT ARE RARE. HOWEVER, I DID MY OWN RESEARCH AND FOUND THAT THERE ARE MANY PEOPLE WHO HAVE VW JETTAS WITH THE SAME PROBLEM. AND, THIS PART IS A BIT WEIRD...MANY OF THEM HAD TO WAIT WEEKS FOR THE PART. ONE PERSON REPORTED THAT THE "SURGING FORWARD" WAS SO BAD THAT HE HIT ANOTHER CAR. I AM REPORTING THIS BECAUSE THIS CONDITION COULD BE POTENTIALLY DANGEROUS.IT IS EXTREMELY FRUSTRATING TO OWN A NEW CAR THAT HAS SOMETHING SO MAJOR WRONG WITH IT. AND IT WAS VERY UPSETTING TO FIND SO MANY OTHERS (ONLINE FORUMS) WITH THE SAME PROBLEMS. THANK YOU FOR YOUR HELP AND CONSIDERATION OF THIS SITUATION. *TR

DIFFICULTY FILLING GAS TANK WHILE AT PUMP. THE AUTO SHUT-OFF KICKS IN AFTER PUTTING IN A FEW CENTS WORTH OF GAS MAKING FILL-UP FRUSTRATING AND TIME CONSUMING. TOOK TO VW DEALERSHIP. THEY SPENT A DAY INVESTIGATING AND COULDN'T FIND THE PROBLEM SO THEY KEPT IT OVERNIGHT AND CALLED VW TO WALK THEM THROUGH TROUBLESHOOTING. VW SAYS THE FUEL TANK IS NOT VENTING PROPERLY AND THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE FUEL TANK ($1500 FOR THE PARTS). VW REFUSED TO PAY BECAUSE CAR WAS 1400 MILES BEYOND ITS WARRANTY. THEY CLAIM SITUATION IS NOT DANGEROUS, JUST ANNOYING, BUT I PLAN TO CONTACT THEIR RESIDENT AGENT ANYWAY - SUSPECT A MANUFACTURING OR DESIGN DEFECT . *TR

2008 VW JETTA WOLFSBURG (LESS THAN 5000 MILES AT FIRST OCCURRENCE) BRAKE ISSUE 1ST OCCURRENCE - COMING UP TO A STOP, AND BRAKE PEDAL LOST PRESSURE BUT RE-ENGAGED AFTER TRAVELING 2-3 INCHES BEYOND NORMAL BRAKING PRESSURE. VERY INTERMITTENT ISSUE. AFTER BOTH OF MY TEENAGE SONS REPORTED THE SAME ISSUE, I TOOK THE CAR INTO THE VW DEALERSHIP FOR REPAIR. THELEN (BAY CITY, MI) BLED THE BRAKES AND RETURNED THE CAR. WITHIN A FEW DAYS, I WAS EXPERIENCING THE SAME ISSUE WITH MORE FREQUENCY, BUT COULD NOT REPRODUCE CONSISTENTLY. TOOK TO DEALERSHIP A SECOND TIME - THIS TIME TOLD THAT VW SAID THIS WAS A "NORMAL" BRAKE FUNCTION. SERVICE TECHNICIAN DROVE VEHICLE HOME AND BACK IN THE NEXT MORNING. HE EXPERIENCED THE PROBLEM TWICE AND (AS DESCRIBED TO HIS SERVICE MANAGER) "HIS HEART WENT INTO HIS THROAT." STILL - VW MAINTAINED THAT THIS WAS "NORMAL". RECEIVED AN EMAIL FROM DEALERSHIP OWNER STATING SAME. AFTER CONTINUED PRESSURE, VW TECHNICAL REP CAME TO DEALERSHIP AND FINALLY DETERMINED THAT THE BRAKE POWER BOOSTER NEEDED TO BE REPLACED (OVER A TWO WEEK SPAN). RECEIVED CAR BACK, AND WITHIN THREE DAYS, THE PROBLEM RETURNED - AS I NEARLY RAN THROUGH AN INTERSECTION WHEN THE BRAKES WENT TO THE FLOOR BEFORE ENGAGING (WITH ABS). TOOK BACK TO DEALER (3RD TIME) - DEALER NOT ABLE TO REPLICATE - STATED THAT THEY CANNOT FIX THE PROBLEM IF THEY CAN'T IDENTIFY/REPLICATE - CAR STILL AT DEALERSHIP (5 DAYS LATER). MET WITH DEALERSHIP OWNER TO EXPRESS CONCERN FOR THE SAFETY OF THE VEHICLE AND MY FAMILY. I REFUSED TO TAKE VEHICLE UNTIL THEY CAME UP WITH A SOLUTION FOR THE PROBLEM. SCHEDULED MEETING WITH VW REP AT THE DEALERSHIP ON 12/16 TO DISCUSS ISSUE. *TR

EXCESSIVE REAR BRAKE WEAR. BRAKE NEEDED REPLACING AT 12K. CAR IS A 5-SPEED MANUAL AND BRAKES ARE USED VERY LITTLE. *TR

KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. *TR

THE FRONT WINDSHIELD FOGS UP, AND YOU CANT SEE ANYTHING THROUGH IT. YOU NEED TO TURN ON THE AIR-CONDITIONING, SO THAT IT HEATS THE FRONT WINDSHIELD UP. IF YOU DON'T DO THAT, YOU WILL CRASH BECAUSE OF 0% VISIBILITY. *TR

THIS ISSUES INVOLVES THE FAILURE OF WINDSHIELD WIPERS SET ON THE HIGHEST SETTING TO REMAIN AT THAT SPEED. VW HAS CONFIRMED THE PROBLEM AT A DEALERSHIP BUT OFFERS NO FIX TO THE PROBLEM. ESCALATION WITHIN VW HAS YET TO PRODUCE A SATISFACTORY ANSWER TO THIS OBVIOUS PROBLEM. IN HEAVY RAIN, DRIVING IS UNSAFE BECAUSE THE WIPERS VARY IN SPEED AND TO KEEP A CONSTANT WIPER RATE REQUIRES REPEATED CHANGING OF THE SETTINGS. *TR

I DRIVE A 2008 VW JETTA WOLFSBURG EDITION EQUIPPED WITH THE DSG (DIRECT SHIFT GEARBOX) TRANSMISSION. AFTER DRIVING THE CAR FOR ABOUT 1000 MILES I STARTED TO NOTICED VERY HARSH 2 TO 1 DOWNSHIFTS AND SURGING WHILE IN DRIVE. BY THE HARSH DOWNSHIFT I MEAN WHEN SLOWING DOWN COMING TO A STOP WHEN THE GEARBOX WOULD SHIFT FROM 2ND GEAR DOWN INTO 1ST GEAR I WOULD ALWAYS EXPERIENCE A LOUD METALLIC "CLUNK" NOISE. IN REGARDS TO THE SURGING WHILE IN DRIVE I MEAN WHEN AT A DEAD STOP AND YOU GIVE EVEN/SLIGHT PEDAL PRESSURE ON THE ACCELERATOR THE CAR WOULD SURGE FORWARD OVER AND OVER AGAIN LIKE YOU WERE STEPPING ON THE GAS AND THEN LETTING OFF. THIS CHARACTERISTIC WAS VERY PREVALENT ON AN INCLINE. THE VW DEALERSHIP I WORK WITH DIAGNOSED THE PROBLEM AS A FAULTY MECHATRONICS UNIT WHICH CONTROLS THE FUNCTIONS OF THE COMPLEX DSG TRANSMISSION. IT WAS REPLACED AT 5000 MILES. AFTER DRIVING WITH THE NEW MECHATRONICS UNIT INSTALLED FOR ROUGHLY 6000 MORE MILES I STARTED TO NOW EXPERIENCE THE SAME SURGING ISSUES BUT WHEN THE CAR WAS IN REVERSE. I ALSO NOTICED THAT THE RPM'S WOULD ALWAYS DROP LIKE THE ENGINE WAS GOING TO STALL EVERYTIME I WOULD SHIFT INTO DRIVE FROM PARK. AND LASTLY WHEN STARTING FROM A STOP, APPLYING EVEN ACCELERATOR PEDAL PRESSURE, THE CAR WOULD ALWAYS "JUMP" OFF THE LINE. BROUGHT IT INTO THE VW DEALERSHIP AGAIN AND THEY ENDED UP REPLACING THE WHOLE TRANSMISSION. AFTER THE NEW DSG TRANSMISSION HAS BEEN INSTALLED THE CAR DRIVES VERY SMOOTH NOW WITH NO SURGING AND NO HARSH 2 TO 1 DOWNSHIFTS. THE NEW TRANS ONLY HAS 300 MILES ON IT CURRENTLY BUT I HOPE THE SAME ISSUES DO NOT OCCUR AGAIN. *TR

THE DRIVER SIDE WINDSHIELD WIPER LEAVES A 2 OR 3 INCH STREAK RIGHT IN THE CRITICAL VIEW OF THE DRIVER WHEN THE WINDSHIELD WIPERS ARE USED. VW ENGINEERING RESPONSE WAS THAT THEY DON'T SEE A PROBLEM WITH IT. WIPERS HAVE BEEN REPLACED AND ISSUE STILL REMAINED. *TR

EXCESSIVE DRIVE BY WIRE THROTTLE DELAY. THROTTLE RESPONSE DELAYED APROX. 1-2 OR MORE SECONDS AFTER DEPRESSING THROTTLE PEDAL. THROTTLE DELAY CAUSING HAZARDOUS DRIVING SITUATIONS WHEN PULLING OUT INTO TRAFFIC ETC. THIS "DELAY" IS PROGRAMMED INTO THE CAR'S SOFTWARE BY DESIGN. UNSAFE, CAUSED NEAR MISS ACCIDENT. *TR

ON MY FIRST DRIVE IN THE RAIN I COULD NOT SEE OUT THE WINDOW. I HAD TO PULL OFF THE ROAD BECAUSE THE DRIVER SIDE WINDSHIELD WIPER LEAVES A STREAK RIGHT IN THE LINE OF VISION WHEN IN USE. DEALER REPLACED THE WIPER, THE STREAK IS SMALLER, BUT THE PROBLEM REMAINS. IN ADDITION, NOW THAT WINTER IS HERE, IT IS ESPECIALLY DANGEROUS AS THE SNOW MELTS AND SALT AND SLUSH ARE HITTING THE WINDOW. THE WIPERS WILL NOT CLEAN IT PROPERLY. *TR

I BOUGHT A 2008 JETTA FROM ROD EAST VW IN LATE JUNE, IN LATE JULY MY BRAKE LIGHT CAME ON, I THEN CALLED ROD EAST VW TO INFORM THEM AND THEY TOLD ME TO CALL THEIR ROADSIDE ASSISTANCE TO HAVE THEM TOW MY CAR OVER TO THEM. ONE WEEK HAD PASSED AND THEY HAD STILL NOT LOOKED AT MY CAR SO I INFORMED THEM THAT I WOULD NEED A RENTAL CAR BECAUSE I AM A STUDENT AND I HAVE A DAUGHTER THAT HAS NUMEROUS THERAPY AND DR APPT EVERY WEEK. THEY SAID FINE AND THE MAN THAT I WAS TALKING TO SAID LET ME GO GET YOUR CHILD SEAT OUT OF THE CAR FOR YOU, HE THEN CAME BACK TO ME AND SAID HOW ABOUT YOU COME TO THE BACK AND GET IT FROM YOUR CAR, I DID AND THAT'S WHEN I NOTICED THAT MY CAR HAD A BIG DENT AND DEEP SCRATCH FROM THE REAR RIGHT FENDER TO THE BACK PASSENGER DOOR...I WAS THEN TOLD THAT THAT'S HOW THE CAR WAS WHEN THEY GOT IT AND THAT IT WAS MY FAULT. HE THEN SAID THAT HE COULD TALK TO THE MANAGER AND SEE WHAT HE WOULD SAY. I CALLED THE MANAGER, ON MY WAY HOME AND HE SAID WE WILL FIX IT, I SEE THAT ITS A NEW DENT AND SCRATCH AND WE WILL SEND IT TO A BODY SHOP TO GET FIXED. I THEN DEMANDED THAT I GET ALL OEM PARTS AND I WAS IT BRAND NEW AGAIN AND THE SERVICE MAN SAID THAT'S GOING TO BE TOO EXPENSIVE AND IT DIDN'T NEED NEW PARTS HE ALSO WANTED ME TO RETURN THE RENTAL WHEN I LEFT ON VACATION TO SAN FRANCISCO, THAT'S WHEN I SPOKE TO THE MANAGER AGAIN AND HE GUARANTEED THAT THEY WOULD BE OEM PARTS AND I WOULDN'T NEED TO RETURN THE RENTAL. WHEN I PICKED UP MY CAR AFTER 3 AND A HALF WEEKS THEY SAID NOTHING WAS WRONG WITH MY BRAKES AND THE LIGHT WAS OUT. I NOTICED THE NEXT DAY THAT MY 12 VOLT LIGHTERS WERE NOT WORKING AND I CALLED THE MANGER AND HE TOLD ME TO COME IN. I NEVER DID BECAUSE I DIDN'T WANT THEM TO WORK ON MY CAR AGAIN. TODAY I TOOK IT TO ANCIRA VW AND THEY SAID I HAD SOME WIRES MIXED UP, I STARTED TO DRIVE OFF THE LOT AND MY BRAKE LIGHT CAME BACK ON! THAT CAN NOT BE A COINCIDENCE AND IT TELLS ME THAT SOME WIRES WERE CHANGED TO HIDE THE FACT THAT NOTHING WAS EVER DONE BY ROD EAST. *TR

THE FRONT DEFROST SYSTEM DOES NOT WORK. THERE APPEARS TO BE A SECRET FORMULA NEED TO GET THE DEFROST SYSTEM TO DEFROST THE FRONT WINDSHIELD. I HAVE MADE SEVERAL COMPLAINTS TO THE DEALER AND WAS INFORMED THAT ONLY 1 OTHER PERSON HAD COMPLAINED OF THIS ISSUE. THIS IS A VERY DANGEROUS DEFECT. NORMALLY I'M DRIVING THROUGH A STORM, THE WINDSHIELD FOGS UP AND I CAN'T SEE. I END UP PULLING OVER TO THE SIDE OF THE ROAD WHEREVER I CAN. *TR

DRIVER SIDE FRONT AND REAR WINDOW AND PASSENGER SIDE FRONT AND REAR WINDOW LEAK WATER. *TR

I PURCHASED MY 2008 VOLKSWAGEN JETTA 2.0 IN MAY OF 08. SINCE MY PURCHASE THE CAR IS JERKY ALL THE TIME WHILE IN MOTION, ESPECIALLY DURING ACCELERATION. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP I PURCHASED IT FROM AND THEY FOUND NO ISSUES EACH TIME IT WAS SERVICED. THIS IS NOT NORMAL FOR A CAR TO DO THIS HOWEVER VOLKSWAGEN STATES THERE ARE NO PROBLEMS. *TR

WINDSHIELD WIPER STREAKING PROBLEM: I PURCHASED A NEW 2008 VOLKSWAGEN JETTA SE ON MAY 6, 2008. THE FIRST RAIN THE CAR WAS DRIVEN IN (WITHIN TWO WEEKS OF PURCHASE) THE DRIVER SIDE WINDSHIELD WIPER WAS LEAVING A STREAK APPROXIMATELY THREE INCHES WIDE AT EYE LEVEL OF THE DRIVER. THE VEHICLE HAS BEEN RETURNED FOR DEALERSHIP SERVICE ON NUMEROUS OCCASIONS. THE VOLKSWAGEN SERVICE DEPARTMENT REPLACED THE DRIVER SIDE WIPER BLADE TWICE AND THE WIPER ARM. THIS HAS NOT CORRECTED THE STREAK ISSUE. THE SERVICE DEPARTMENT INDICATES THE STREAK IS INDICATIVE OF ALL 2008 JETTAS AND THERE IS NOTHING THAT CAN BE DONE TO REMEDY THE PROBLEM. I HAVE CONTACTED VOLKSWAGEN CUSTOMER CARE. THEY ADVISED ME THEY ACCEPT THE DEALERSHIPS ASSESSMENT OF THE STREAKING PROBLEM AND I WILL HAVE TO LIVE WITH THE PROBLEM. WHILE DRIVING IN RAIN, LIGHT OR HEAVY, THE STREAK IS PRESENT AND PRESENTS A VISION OBSTRUCTION FOR THE DRIVER. I BELIEVE THIS IS A VALID SAFETY ISSUE THAT SHOULD BE ADDRESSED FURTHER BY VOLKSWAGEN. THANKS FOR YOUR CONSIDERATION IN THIS MATTER. *TR

CHANGED REAR BRAKE PADS BECAUSE OF SQUEAKING NOISE. AFTER THAT BRAKE STARTED TO LOCK AND SMOKE COMING OUT OF REAR PASSENGER SIDE. WENT BACK TO MY MECHANIC AND WAS TOLD COULD BE PROBLEM WITH CALIPER. CHANGED CALIPER AND BRAKE LOCKED AGAIN WITH MORE SMOKE AND SMELL OF BURN COMING FROM REAR PASSENGER SIDE. HAD CAR TOWED TO MECHANIC AND THEY ADJUSTED BRAKES. TOOK CAR TO VW DEALER AND WAS TOLD NOTHING WAS WRONG WITH BRAKES. NOTHING HAPPENED FOR ABOUT 5 DAYS AND AGAIN BURNED SMELL CAME BACK, TOOK CAR BACK TO MY MECHANIC DAY AFTER SINCE THEY WERE THE ONES THAT CHANGED PADS AND CALIPER BUT BRAKES WERE NOT LOCKED ANYMORE. *TR

TL*CONTACT OWNS A 2008 VOLKSWAGEN JETTA. TWO AND A HALF MONTHS AFTER PURCHASING THE VEHICLE, HE OBSERVED A BLISTER ON THE FRONT DRIVER SIDE TIRE. THE DEALER ADVISED HIM THAT HE HAS TO PURCHASE A NEW TIRE SINCE THERE WAS NO WARRANTY ON THE TIRE AND TO CONTACT BRIDGESTONE FOR ASSISTANCE. THEY ALSO INFORMED HIM THAT THEY DO NOT GUARANTEE THE ORIGINAL EQUIPMENT. THE DOT, TIRE PRESSURE AND SIZE WERE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 1800. UPDATED 4/29/08 *CN

TL*THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES JERKED WHEN THE PEDAL WAS DEPRESSED. THE DRIVER'S FOOT WAS KNOCKED OFF THE BRAKE PEDAL. THE DRIVER ATTEMPTED A SECOND TIME TO APPLY THE BRAKES, BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,300.

BRAND NEW VW JETTA OFF THE FLOOR ROOM. BOTH THE DRIVERSIDE AND PASSENGER SIDE WINDOWS LEAK AIR BADLY AND WATER DRIPS IN.. DEALER TOLD ME THAT THIS IS THEY WAY IT IS AND REFUSED TO FIX IT FOR ME... *TR

1. NO PRIOR WARNING BEFORE FAILURE OCCURRED; 2. THE AUTOMATIC TRANSMISSION WILL NOT GO INTO REVERSE; THIS OCCURS EVERYTIME AFTER THE INITIAL INSTANCE; CONSEQUENCE IS THAT THE CAR CAN NOT BE BACKED UP; 3. THE DEALER HAS REVIEWED AND WANTED NEW TRANSMISSION BUT NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. HAVE ALSO TAKEN TO INDEPENDENT SERVICE FOR VWS AND SERVICED TRANSMISSION BUT INDICATED INTERNAL MECHANISMS NEEDED TO BE INSPECTED BY VW DEALER. *TR