There are 50 owner-reported fuel system complaints for the 2010 Volkswagen Jettain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Why driving at 55mph the high pressure fuel pump grenaded sending metal shrapnel through the engine causing an immediate engine shut off while still driving. Entire fuel system has shut down as result
I was driving 75 miles an hour on a major interstate and the car stopped accelerating while I was driving.(major safety issue) I was able to get to the side of the road and the car died and would not start again. The glow plug warning light started flashing as this was happening. I was able to get it towed to a repair shop or they told me the high-pressure fuel pump failed and that it was a catastrophic failure because there was metal from the pump through the whole fuel line.
VEHICLE WILL CUT OUT WHILE DRIVING AT HIGHWAY SPEEDS. THIS HAS BEEN HAPPENING FOR OVER A YEAR. MULTIPLE PARTS HAVE BEEN REPLACED OVER THIS TIME. THE INTERNET HAS MANY CASES OF THIS SAME PROBLEM HAPPENING TO OTHER PEOPLE. VW MUST KNOW ABOUT THIS PROBLEM. THIS IS A VERY DANGEROUS PROBLEM?
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC CONTACTED MAG VOLKSWAGEN (6335 PERIMETER LOOP RD, DUBLIN, OH 43017, (614) 389-5556) TO ASSIST WITH THE DIAGNOSTIC TEST. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED ALONG WITH THE ENTIRE FUEL SYSTEM DUE TO METAL SHAVINGS IN THE FUEL PUMP AND FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
ON JUNE 6TH, WHILE ROLLING UP TO AN INTERSECTION, THE GLOW PLUG SENSOR LIGHT FLASHED, AND THEN CAR STALLED. IT WOULDN'T START AGAIN. IT WAS EXTREMELY DANGEROUS AS THE MPH ON THE ROAD IS 50, AND THE CAR WAS NOT IN A GOOD POSITION TO BE MOVED TO THE SIDE OF THE ROAD. TONS OF CARS PASSING VERY FAST AT 9:30 PM. WE HAD IT TOWED TO THE DEALERSHIP, WHO FOUND METAL IN THE FUEL. THEY DIAGNOSED IT AND SAID THE FUEL PUMP HAD DIED. DUE TO THE EMISSIONS SCANDAL, VW GAVE US AN EXTENDED EMISSIONS WARRANTY, WHICH THANKFULLY COVERS THE ENTIRE FUEL SYSTEM! WOW! BUT THEN, THE DEALERSHIP SAID THEY TESTED THE FUEL AND SAID IT FAILED THE CONTAMINATION TESTS. I HAVE KEPT A LOG OF MY MILEAGE EVER SINCE I GOT THE CAR. IN FACT, I EVEN SAVED MY LAST FEW RECEIPTS WHICH SHOW I ONLY PUT DIESEL IN MY VEHICLE. THE DEALERSHIP DOES NOT WANT TO HONOR THE WARRANTY BECAUSE THEY ARE BLAMING ME FOR MISFUELING AND CONTAMINATING MY FUEL. IT'S REALLY FRUSTRATING WHEN I HAVE OWNED THE CAR IT'S ENTIRE LIFE AND HAVE NEVER PUT THE WRONG FUEL IN. I CALLED VW CORPORATE AND THEY ARE TRYING TO BLAME ME FOR MISFUELING, TOO. THEY "TALKED WITH THE DEALERSHIP" AND THINK THEIR "FUEL CONTAMINATION TEST" WAS ACCURATE. THE SERVICE MANAGER, ACTUALLY, COULDN'T EVEN TELL ME WHAT THE REASON FOR THE FAILING OF THE FUEL WAS, AND EVEN SAID IT COULD POTENTIALLY BE THE METAL SHARDS FAULT. SO HOW CAN THEY TRY TO BLAME ME WHEN THEY DON'T EVEN KNOW WHY THE TEST FAILED, ESPECIALLY WHEN I HAVE MY LAST 3 RECEIPTS FROM THE GAS STATION SHOWING DIESEL FUEL GOING IN. 10+ GALLONS EACH RECEIPT. I HAD DRIVEN 384 MILES ON THE TANK OF FUEL BEFORE THE VEHICLE STALLED. WITH SUCH DELICATE HIGH PRESSURE FUEL PUMPS AND COMMON RAIL INJECTOR, IT WOULD HARDLY TAKE MUCH CONTAMINATION TO CAUSE THE HPFP TO BREAK. I HAVE EVEN CONTACTED THE GAS STATION I LAST FILLED UP AT, AND THEY HAVE HAD ZERO COMPLAINTS ABOUT BAD FUEL.
VEHICLE STALLS WHILE IN MOTION ON A STATE HIGHWAY BUT COASTING TO A STOP AT A TRAFFIC SIGNAL. CLUTCH PEDAL WAS FULLY DEPRESSED. HAS HAPPENED ABOUT 5 TIMES BETWEEN JULY 1, 2017 AND AUGUST 29, 2017. THIS VEHICLE IS A DIESEL. FUEL PUMP MIGHT BE LOOSING POWER. WEATHER WAS DRY. AIR AND FUEL FILTERS ARE NOT DIRTY. THEY WERE RECENTLY REPLACED.
OCCASIONALLY THE CAR WILL STALL AND SURGE CREATING A JOLT AT VARIABLE SPEEDS BUT ALWAYS WHILE IN MOTION. USUALLY WHEN ACCELERATING FROM IDLE BUT SOMETIMES DURING HIGHWAY DRIVING.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BRANDON VOLKSWAGEN LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619 WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT PART OF THE RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/13/17 *BF
CAR SUDDENLY UNABLE TO ACCELERATE BEYOND 30 MPH. CAR GENTLY DRIVEN TO DEALERSHIP WHERE CAR DIED AND WAS UNABLE TO START. DEALERSHIP HAS INVESTIGATED AND FOUND METAL SHARDS FROM FUEL FILTER HAVE MIGRATED THROUGHOUT THE FUEL SYSTEM. COST OF REPAIR $5400. CAR IS PART OF VW BUYBACK PROGRAM. DEALER REFUSED TO BUY BACK VEHICLE WITHOUT REPAIR STATING VEHICLE MUST BE " ABLE TO GET TO DEALERSHIP ON ITS OWN'. I DROVE VEHICLE TO DEALER. DEALER REFUSES TO WORK WITH ME ON BUYBACK. NOW FORCED TO PAY FOR EXPENSIVE REPAIR. DEALER STATE REPAIR " EXPECTED DUE TO HIGH MILEAGE" I HAVE ALWAYS HAD HIGH MILEAGE VEHICLES AND HAVE NEVER BEFORE HAD METAL IN FUEL LINE DUE TO FUEL FILTER FAILURE.
WHILE DRIVING TO WORK ON A VERY BUSY INTERSTATE MY 2010 VW JETTA TDI HAD A CHECK ENGINE LIGHT COME ON, IMMEDIATELY FOLLOWED BY MY CAR STUTTERING AND SHUTTING OFF IMMEDIATELY. AFTER NEING TOWED TO THE DEALER, I WAS INFORMED THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED AND THAT THIS WAS A MAJOR ISSUES WITH VW DIESELS (ESP. YEARS 2009 & 2010). THE HPFP HAD BECOME SUCH A PROBLEM THAT THE MANUFACTURER EXTENDED THE WARRANTY FOR THE FUEL SYSTEM TO 120K MILES OR 10 YEARS. MY MILEAGE WENT OVER THE ALLOTTED AMOUNT BY 5K MILES BUT AFTER MANY CALLS TO VW CUSTOMER SERVICE THEY REFUSED ANY HELP, THEY WOULD NOT COVER THE $5,000 REPAIR, THE $3,000 IN PARTS OR ANYTHING. THEY REFUSED ANY TYPE OF HELP EVEN THOUGH THEY MOST CERTAINLY COULD HAVE ASSISTED ME. IT IS WELL KNOWN THAT THE FUEL PUMP IS POOR, EVEN THE REPLACEMENT PUMPS HAVE A HUGE FAILURE RATE YET VW DOES NOTHING TO ASSIST THEIR CUSTOMERS. THEY HAVE FAILED TO PRODUCE A HPFP THAT DOES NOT BREAK DOWN AND THEN THEY MAKE IT THE CUSTOMERS FAULT BY NOT RECALLING THE PART. THESE FUEL SYSTEMS SHOULD HAVE BEEN REPLACED AS A RECALL BEFORE THEY CAUSE THE CAR TO SUDDENLY STOP ON A BUSY INTERSTATE. I AM THANKFUL THAT I WAS NOT INJURED BUT I AM FURIOUS THAT I AM JUST ONE OF MANY THAT HAVE WENT THROUGH THIS AND BEEN OFFERED NO HELP. WE ARE LEFT TO PAY THE PRICE, ONE THAT RUNS ANYWHERE FROM $5,000-$9,000. THAT IS AN UNACCEPTABLE REPAIR COST TO A VEHICLE WITH UNDER 125K MILES, AND IT HAPPENS AS SOON AS 6K. THE ENGINEERS AT VW SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN, INABILITY TO CORRECT IT AND ABANDONMENT OF THEIR LOYAL CUSTOMERS. VW HAS SHOWN A COMPLETE DISREGARD FOR HUMAN LIFE BY FAILING TO PROPERLY ADDRESS THIS ISSUE.
WHILE ON A CITY STREET AT STOPPED AT A STOP LIGHT MY VW JETTA TDI MADE A FUNNY NOISE AND SHOOK. THEN IT ACTED LIKE IT WANTED TO STALL, THE GLOW PLUG LIGHT CAME ON. THE STOP LIGHT CHANGED AND I WAS ABLE TO PULL INTO A PARKING LOT. WHEN I PULLED INTO A PARKING SPOT BEFORE I COULD TAKE THE CARE OUT OF GEAR, IT STALLED. I WAS NOT ABLE TO GET THE CAR TO START AGAIN. I WAS TOLD BY VW OF SAN BERNARDINO THAT THIS WAS A KNOW ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE RECALL UPDATE WAS PREFORMED BACK IN 2014 TO PREVENT THE INCORRECT FUEL FROM BEING PLACED INTO THE VEHICLE. I AM A LONG TIME DIESEL OWNER AND HAVE NEVER PLACED THE INCORRECT FUEL INTO THE CAR. I BELIEVE THERE IS A DEFECT IN THE DESIGN OR MATERIAL RELATED TO THE HIGH PRESSURE FUEL PUMP.
LATERAL SPACING BETWEEN ACCELERATOR AND BRAKE PEDAL TOO NARROW. THIS SITUATION CAUSES THE DRIVER TO PUSH THE ACCELERATOR PEDAL WHEN REQUIRING BRAKING. ON AT LEAST ONE OCCASION THIS CAUSED ME TO IMPACT A STATIONARY VEHICLE DIRECTLY IN FRONT OF ME. THIS IS A DANGEROUS CONDITION THAT IS AGGREVATED WHEN LARGER FOOTWEAR IS WORN, THIS CONDITION SHOULD BE INVESTIGATED, AS IT AN UNACCEPTABLE PRESENTS A SAFETY RISK
CATASTROPHIC MALFUNCTION OF HIGH PRESSURE FUEL PUMP WITH METAL SHARDS IN THE FUEL SYSTEM. FUEL WAS NOT CONTAMINATED. THE VEHICLES MIL LIGHT CAME ON WHILE DRIVING ON THE HIGHWAY, WAS ABLE TO STEER THE VEHICLE OFF HIGHWAY.
MY CAR STALLED WHILE DRIVING IT WAS TOWED TO THE DEALERSHIP WHERE I WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY ON THE HIGH PRESSURE FUEL PUMP ASSOCIATED WITH MY CAR MAKE AND MODEL. I WAS THEN INFORMED THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE I DID NOT HAVE A MISFUEL GUARD INSTALLED. I NEVER RECEIVED ACTUAL NOTICE THAT I WAS TO INSTALL A MISFUEL GUARD UNTIL THE DAY MY CAR STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP RAN A FUEL TEST WHICH REVEALED THAT THERE WAS NO IMPROPER FUEL IN MY CAR, THUS, EVEN IF THE MISFUEL GUARD HAD BEEN INSTALLED, MY FUEL PUMP WOULD HAVE STILL FAILED. I HAVE CONTACTED VOLKSWAGEN AS WELL AND THEY ALSO INFORMED ME THAT BECAUSE I DID NOT HAVE THE MISFUEL GUARD INSTALLED, I WAS UNABLE TO BE COVERED UNDER THE WARRANTY, EVEN THOUGH THERE WAS NO IMPROPER FUEL LOCATED IN MY CAR. I AM EXTREMELY FRUSTRATED THAT EVEN THOUGH THERE WAS NO USER ERROR, I AM BEING STUCK WITH THE BILL ($5,000) DUE TO VOLKSWAGEN'S DEFECTIVE PART.
HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY 60 MPH CAR SUDDENLY LOST POWER AND LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OVER TO SHOULDER
ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V621000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
I AM UNABLE TO OPEN THE GAS FILLER FLAP TO FILL MY GAS TANK WITH GAS. THE FILLER FLAP USUALLY OPENS USING THE CENTRAL LOCKING SYSTEM IN CAR OR THE KEY POD. NEITHER ACTIVATES THE FILLER FLAP NOW. THIS IS A SERIOUS SAFETY ISSUE WHICH VOLKSWAGEN DOES NOT HAVE A SOLUTION FOR.
MY 2010 VW JETTA TDI IS THROWING CHECK ENGINE LIGHT CODES OF P0472 AND P0471. BOTH OF THESE HAVE TO DO WITH EXHAUST PRESSURE SENSORS AND I THINK THIS IS AN ENVIRONMENTAL ISSUE AND SHOULD BE SUBJECT TO A MANDATORY RECALL. THE LOCAL VW DEALERSHIP DENIES ANY RECALL WOULD COVER THESE CEL CODES.
JETTA HPFP. IN EARLY 2013 MY JETTA TDI HAD TO HAVE THE FUEL PUMP REPLACED DUE TO A DEFECT IN THE MATERIALS. THE ISSUE HAS JUST HAPPENED AGAIN, SAME SYMPTOMS. ONLY THIS TIME VOLKSWAGEN IS CLAIMING THE FUEL PUMP FAILED DUE TO CONTIMINATED FUEL. MY INSURANCE COMPANY DENIES THAT FACT AND IS POINTING THE FINGER AT VW FOR A FAULTY FUEL PUMP. THE REPAIR IS UPWARDS OF $5000 AND VOLKSWAGEN IS NOT OFFERING TO COVER IT. MY CAR IS NOW SITTING IN DISASSEMBLED STATE AT THE DEALERSHIP WHILE I AM PAYING FOR A RENTAL CAR AND MY INSURANCE COMPANY AND VW PLAY A PING-PONG MATCH OF PASSING THE BLAME. *JS
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026