2013 Volkswagen Jetta Complaint Log

AS I WAS DRIVING DOWN THE ROAD, THE SEAT BELT LIGHT CAME ON IN MY DASH. MY SEAT BELT WAS BUCKLED IN. SO I PULLED OVER AND UNBUCKLED MY SEAT BELT AND BUCKLED BACK UP. BUT IT DIDN'T TURN OFF THE SEAT BELT LIGHT. I DID IT FOR A COUPLE MORE TIMES. STILL DIDN'T WORK. I SHUT THE CAR DOWN AND WAITED MOMENTARILY. TURNED IT BACK ON. TRIED BUCKLING BACK UP TO NO LUCK. THE WHOLE CAR RIDE TO WORK HAD A ANNOYING SEAT BELT CHARM. 2013 JETTA GLI WITH 48K MILES.

THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THAT THE CAR BEGAN TO SLIP OR HESITATE ESPECIALLY IN LOW GEARS OR WHEN ACCELERATING. OUR 18 YEAR OLD DAUGHTER WAS DRIVING TO WORK WHEN THE VEHICLE WENT FROM OPERATIONAL TO THIS CONDITION. SHORTLY AFTER, THE EPC INDICATOR CAME ON AND THE CAR SLIPPING BECAME MORE OF A JOLT, CAR UNABLE TO ACCELERATE AND IT FELT VERY MUCH LIKE IT WOULD STALL. WE WERE ABLE TO SAFETY GET IT TO THE DEALER FOR SERVICE WHERE WE WERE PROVIDED WITH A 30,000 MILE CHECK UP (CAR HAS 24K MILES) AND WERE TOLD IT WAS JUST AN ELECTRICAL ISSUE, NEEDED A RESET. ENGINE LIGHT CAME BACK ON AS I LEFT THE DEALERSHIP, WITH THE SAME JOLTING AND HESITATION. UPON SECOND VISIT TO THE SERVICE DEPARTMENT, I WAS INFORMED THAT THE THERE WAS A CRACK IN THE IGNITION COIL, CAUSING MISFIRE OF THE SPARK PLUGS.

MY CAR WAS PARKED. I WAS CHECKING OIL AND FLUIDS WHEN I NOTICED THAT THERE WAS BATTERY ACID CORROSION THROUGHOUT THE ENGINE COMPARTMENT. IT WAS ON THE BATTERY BOX, RADIATOR HOSE, MASTER CYLINDER AND ON THE WIRE TO THE BATTERY. THE BATTERY CONNECTORS AND BATTERY POSTS ARE CLEAN WITH NO CORROSION.

MASS AIRFLOW SENSOR FAILURE

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE VEHICLE SPONTANEOUSLY IGNITED INTO FLAMES. THE FAILURE HAPPENED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR PRIOR TO THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXTERIOR HEADLIGHTS WERE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN FAILED TO SOUND. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PERMANENT OVER A PERIOD OF TIME. THE FAILURE WAS NOT RELATED TO THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

THIS VEHICLE DOESN'T RUN CORRECTLY IT REFUSES TO MOVE WHILE IN DRIVING

MY JETTA SE 2013 KEEPS STALLING WHILE DRIVING. IT HAPPENED SINCE I BOUGHT IT AND TOOK IT TO THE DEALERSHIP A COUPLE OF TIMES, AND NOTHING WRONG WAS FOUND. IT HAS HAPPENED A FEW TIMES DURING THE HIGHWAY AND ALMOST HAVE BEEN IN A COUPLE OF DEADLY ACCIDENTS. THIS HAS ALSO HAPPENED WHILE DRIVING IN REGULAR STREETS AT ABOUT 30-40MPH.I HAVE BEEN READING THAT THIS IS A COMMON ISSUE, BUT SO FAR VW HAS NOT DONE ANYTHING ABOUT IT. ALSO, BOTH HEADLIGHTS ARE NOT WORKING ANYMORE. IT SEEMS MIGHT BE AN ISSUE WITH SOME SENSORS, BUT NOTHING THAT THEY HAVE BEEN ABLE TO IDENTIFY.

PURCHASED CAR 2014, SOON AFTER I NOTICED THE KEY WAS GETTING HARDER AND HARDER TO TURN OR REMOVE. FINALLY I WAS UNABLE TO REMOVE KEY AT ALL. VW REPLACED IGNITION ASSEMBLY AUG 2014. WAS STILL ALWAYS DIFFICULT TO TURN AND REMOVE PROPERLY. MONTH LATER I CALLED FOR THEM TO TAKE NOTE. WAS TOLD IT TAKES TIME FOR IT TO "WORK ITSELF OUT". 13 MONTHS LATER, WARRANTY UP, I TOOK THE CAR BACK VOICING COMPLAINT. THEY AGREED, AND REPLACED SAME PART AGAIN IN SEPT 2015. OCT 2015 IT STILL ACTS UP. WAS TOLD BY SOMEONE IN THE SERVICE PROBLEM THAT IT IS A COMMON PROBLEM.

ON WEDNESDAY SEPTEMBER 23RD AT OR AROUND 3:40 PM, I PULLED INTO AN ARCO FUEL STATION TO TOP OFF MY VEHICLE. I STILL HAD A 1/4 OF A TANK LEFT BUT DECIDED TO FUEL UP ANYWAY. THE VEHICLE TOOK APPROXIMATELY 11 US GAL OF NO. 2 DIESEL FUEL. AFTER FUELING MY VEHICLE, I DROVE OFF THE FUEL STATION. APPROXIMATELY 3/4 OF A MILE AWAY FROM THE FUEL STATION, MY ENGINE STALLED OUT AND THEN THE GLOW PLUG ICON ON MY INSTRUMENT CLUSTER BEGAN TO FLASH. I HAD MY VEHICLE TOWED TO THE NEAREST VW DEALERSHIP SERVICE DEPARTMENT. THE FOLLOWING DAY THE SERVICE TECHNICIAN CONTACTED ME AND INFORMED ME THAT MY HIGH PRESSURE FUEL PUMP(HPFP) HAD FAILED AND THAT IT HAD CONTAMINATED MY ENTIRE FUEL SYSTEM WITH METAL SHAVINGS. THE WAY THE TECHNICIAN EXPLAINED WHAT HAD HAPPENED TO THE FUEL PUMP WAS, "YOUR FUEL PUMP GRENADED", HIS EXACT WORDS.

IGNITION SWITCH: THE KEY HAS GOTTEN STUCK MULTIPLE TIMES IN THE ON POSITION IN OUR 2013 VOLKSWAGEN JETTA IGNITION.. A QUICK WEB SEARCH DEMONSTRATES MY FAMILY IS NOT ALONE IN THIS ISSUE. A CARGURU FORUM DISCUSSION (:HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41581_DS528745) GOES ON AT LENGTH ABOUT IT. A COMPLAINTS.COM COMMENT ALSO MENTIONS THIS PROBLEM.: (HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2012/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEMS.SHTML) A SIMPLE WEB SEARCH TURNS UP LOTS OF IGNITION SWITCH PROBLEMS IN VW'S. THIS IS A SAFETY HAZARD ESPECIALLY IF YOU CANT GET YOUR KEY TO TURN TO THE OFF POSITION, AND SOME OTHER PART FAILS LIKE THE BRAKES OR THE ACCELERATOR. I URGE THERE TO BE A RECALL. IT SEEMS TO AFFECT MULTIPLE MAKES AND MODELS. ADDITIONALLY THIS SHOULD NOT BE SOMETHING THAT COSTS A CAR OWNER 1000$ + TO FIX.

FTER A ONE-YEAR ASSESSMENT OF THE NEW SAGITAR, CHINA'S QUALITY WATCHDOG ON FRIDAY URGED FAW-VOLKSWAGEN TO ACCELERATE ITS RECALL TO FIX A FLAW IN THE REAR SUSPENSION.HTTP://WWW.CHINADAILY.COM.CN/BUSINESS/MOTORING/2015-09/14/CONTENT_21850556.HTM CHINA IDENTIFIED AS DEFECT, THE UNITED STATES?

TRAVELING DOWN THE ROAD MY 2013 VOLKSWAGEN JETTA WOULD SUDDENLY SHUT OFF. IT BEGAN TO HAPPEN MORE FREQUENTLY THE HOTTER THE WEATHER GOT AND MY MECHANIC SAID IT WAS DO TO AN OVER HEATED SENSOR. HE ALSO STATED THAT YOU DON'T HAVE TO BE DRIVING BUT JUST SITTING IN THE DRIVEWAY ON A HOT DAY CAN CAUSE THE SENSOR TO OVERHEAT. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE CAR CAN AND WILL DIE AT ANYTIME WITHOUT WARNING. MY MECHANIC ALSO SAID THAT IT IS A WELL KNOWN PROBLEM THAT HAPPENS FREQUENTLY IN THE HOTTER MONTHS AND VOLKSWAGEN REFUSES TO ACKNOWLEDGE OR DO ANYTHING ABOUT THE ISSUE. IT COSTS JUST OVER $200 TO REPAIR.

KEY WILL NOT COME OUT OF THE IGNITION, HAD TO PULL THE FUSE FOR THE FUEL PUMP AND DISCONNECT THE BATTERY FOR CAR TO SHUT OFF. DEALER STATES NEED TO REPLACE LOCK CYLINDER AND STEERING LOCK. COST OF REPAIR $500.00

WHILE TRAVELING AT HIGHWAY SPEEDS THROUGH HIGHER ELEVATIONS NORTHBOUND ON HWY 101 NORTH OF UKIAH, CA, I HEARD A LOUD BANG. IT SOUNDED LIKE A GUNSHOT. IMMEDIATELY AFTER GLASS STARTED RAINING OUT OF THE SUNROOF VISOR VENTS (THANKFULLY IT WAS CLOSED). I DROVE FOR ANOTHER 1/4 MILE OR SO UNTIL THERE WAS A SAFE PLACE TO TURN OFF. UPON CLOSER INSPECTION THERE WAS ONE LARGE HOLE IN THE GLASS, SHATTER FRACTURES THROUGHOUT THE ENTIRE PANE, AND THE EDGES OF THE GLASS WERE ANGLED UP INDICATING AN OUTWARD EXPLOSION OF THE GLASS. BOTH MY PASSENGER AND I WERE COVERED IN BITS OF GLASS AND IT WAS JUST EVERYWHERE. WE CLEANED UP WHAT WE COULD AND PROCEEDED HOME FOR THE REMAINING 10 HOURS UNTIL I COULD DROP IT OFF AT THE DEALER THE NEXT DAY.

THE PROBLEM SHOWING ERROR CODE P0087, P0387 HIGH PRESSURE FUEL PUMP FAILURE, THE COST OF EXPENSIVE TO REPAIR, DIFFICULT TO MEET WARRANTY RELATED POWER-TRAIN & ENGINE. IT HAS BEEN TWOCE BREAK DOWN. ITS THIRD BREAK DOWN. IT ONLY 62K MILEAGES ON IT. VW WANT TO WORKING ON IT DUE OF OUT OF WARRANTY COST. I AM NOT HAPPY THAT VW IS NOT QUALIFY TO INSPECT PART PROBLEM CAUSE. I HOPE IT IS AFFECT OTHER CUSTOMERS WHO HAVE SIMPLY PROBLEM WITH HPFP.

I HAVE A 2013 JETTA SPORTWAGEN, AUTOMATIC TRANSMISSION. I HAD BEEN DRIVING MY CAR FOR ABOUT 6 MILES ON A LOCAL, BUT BUSY ROAD. I STOPPED AT A RED TRAFFIC LIGHT. WHILE ENGINE WAS IDLING WAITING FOR TRAFFIC LIGHT TO CHANGE, THE ENGINE STALLED WITHOUT WARNING. I WAS ABLE TO RESTART IT, BUT THEN ENGINE STALLED AGAIN BEFORE TRAFFIC LIGHT TURNED GREEN. WHEN TRAFFIC LIGHT FINALLY TURNED GREEN, I WAS ABLE TO RESTART ENGINE AND DROVE CAR TO SAFE LOCATION WHERE I THEN TURNED ENGINE OFF. WHEN I TURNED ENGINE BACK ON, I WAITED, LETTING IT IDLE, AND IT STOPPED AGAIN WITH NO WARNING. I DID NOT SEE ANY CHECK ENGINE LIGHT. I HAD CAR TOWED TO DEALER WHO COULD NOT FIND ANY CODES AND COULD NOT REPLICATE THE PROBLEM. I RESEARCHED THE PROBLEM ON THE INTERNET AND SAW THAT IN A Q & A FOR THE RADIO TALK SHOW CARTALK, CARTALK HOSTS RECOMMENDED A NEW CRANKSHAFT POSITION SENSOR BE INSTALLED TO CORRECT THIS SAME ISSUE, ALSO ON A JETTA. DEALER DID THIS AT MY REQUEST, BUT I HAD TO PAY $400+. DEALER SAID THEY WOULD TAKE UP THIS ISSUE UP WITH THE MANUFACTURER AND SEE IF MANUFACTURER WOULD REIMBURSE ME. SO FAR, THEY HAVE NOT GOTTEN BACK TO ME. I AM DRIVING CAR, BUT DO NOT KNOW IF PROBLEM IS RESOLVED OR WILL RECUR.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE BRAKES FAILED AND THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK OR REVERSE, IT WOULD JERK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

PASSENGER SIDE AIRBAG SENSOR HAS FAILED IN UNDER 3 YEARS FROM DATE OF PURCHASE, VW IS REFUSING TO ADMIT THAT THIS IS A PART DEFECT ON THEIR END AND IS REQUIRING ME TO PAY FOR THE REPAIRS. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS AND IS GARAGE KEPT AND IN MINT CONDITION.

2013 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE SIDE IMPACT AIRBAG SYSTEM MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT, WHERE IT WAS T-BONED CAUSING IT TO SPIN OUT OF CONTROL. THERE WAS SIGNIFICANT DAMAGE TO THE RIGHT SIDE OF THE VEHICLE. NONE OF THE AIRBAGS DEPLOYED. *JS

WHILE DRIVING IN MY NEIGHBORHOOD I DROVE AWAY FROM A STOP SIGN AND LOST ENGINE POWER. I PULLED OVER AND SAW MY GLOW PLUG LIGHT ON AND THE CHECK ENGINE LIGHT ON. I PUT THE CAR IN PARK AND TURNED IT OFF AND THEN TRIED RESTARTING IT. NO LUCK. I HAD THE VEHICLE TOWED TO THE CLOSEST VW DEALER IN MY AREA AND THE NEXT DAY WAS TOLD MY HIGH PRESSURE FUEL PUMP HAD FAILED AND BEFORE THEY WOULD FIX THE ISSUE A FUEL SAMPLE WOULD HAVE TO BE TESTED. I ASKED WHY AND THEY SAID THERE HAS BEEN ISSUES WITH MISFUELING WITH UNLEADED GASOLINE AND THEY SAID THEY BELIEVED I DID NOT MISFUEL MY CAR BUT WERE FOLLOWING VW'S NEW SERVICE PROTOCOL. IT HAS BEEN 16 DAYS AND I WAS TOLD THEY SENT MY FUEL SAMPLE TO THE WRONG PLACE AND IT NEVER MADE IT TO THE "INDEPENDENT" LAB. SO NOW I WAIT AND THE CAR HAS NOT BEEN TOUCHED. MY VEHICLE RAN NORMALLY UNTIL THE COMPLETE FAILURE OF THE HPFP AND MY CAR IS UNDER THE NEW CAR WARRANTY STILL. I SHOULD NOT HAVE TO BE DEALING WITH THIS AND BE TOLD IF THE DIESEL IS NOT UP TO SPECS THAT I RESPONSIBLE FOR THE GUESTIMATED $7,000 BILL. THERE ARE SO MANY CASES OF THIS ISSUE AND EVEN THE DEALER ADMITTED THE CAR IS NOT DESIGNED FOR THE QUALITY OF FUEL WE HAVE IN THE U.S. AND IT MAKES ME CONCERNED THAT CAR SHOULD NOT BE PRODUCED IF IT CANNOT HANDLE OUR FUEL, ROADS, EMISSIONS TESTING, ETC.. I AM ABSOLUTELY FRUSTRATED, UPSET, AND DO NOT TRUST THE SERVICE BY THE DEALERSHIP ANY LONGER AND DO NOT EVENT WANT TO OWN MY CAR ANYMORE. I WILL NEVER BUY ANOTHER VW AGAIN.

DOOR LOCKS GOES BY ITSELF TO OPEN AND CLOSE SEVERAL TIMES DURING DRIVING AND IDLE AT STOP! SOMETIMES WON'T LOCK DRIVERS DOOR EVEN PUSHING LOCK BUTTON

MY CAR IS A VW JETTA TDI 2013, 95,000 MILES, NOT EVEN 3 YEARS OLD, GOT IT BRAND NEW. I STARTED TO DRIVE AWAY AFTER DOING SOME SHOPPING. AS I WAS LEAVING THE PARKING LOT, THE CAR STALLED. THE CHECK ENGINE LIGHT CAME UP AND SO DID THE GLOW PLUG LIGHT. THE CAR DID NOT START AGAIN AFTER SEVERAL ATTEMPTS. I HAD IT TOWED TO THE SHOP. THE DAY AFTER, I WAS TOLD THAT THE FUEL PUMP HAD DISINTEGRATED DUE TO THE INTERNAL HEAT. WHEN DOING SO, ALL THE DEBRIS WENT INSIDE THE FUEL SYSTEM AND ENGINE. IN ORDER TO REPAIR IT, THE VW CAR DEALER SAID THEY HAD TO OPEN ALL THE SYSTEM AND FLUSH IT TO CLEAN EVERYTHING AND THEY WOULD CHARGE SEVERAL THOUSAND DOLLARS TO FIX THAT. ALTHOUGH I WAS NOT HAPPY WITH THEIR DIAGNOSTIC AND PRICE, I HAD TO DO IT. I NEED THE CAR TO GET AROUND TO GO TO WORK. I TOLD THE CAR DEALER THAT THIS INCIDENT WAS NOT NORMAL. THEY SAID THAT THEY DID NOT KNOW WHAT CAUSED IT. I HAVE DONE ALL THE SERVICE AND MAINTENANCE AS SUGGESTED BY THE MANUFACTURER. ON THE OTHER SIDE, IT JUST HAPPENED THAT LAST WEEK, VW ISSUED AN EXTENDED WARRANTY FOR UP TO 120,000 MILES FOR THE FUEL PUMP FOR DIESEL CARS YEARS 2011 AND 2012. I CALLED THEM AND THEY SAID THAT THEY COULD NOT COVER THE 2013. OBVIOUSLY, THEY KNOW SOMETHING WAS WRONG WITH THOSE PREVIOUS MODELS. I THINK THEY SHOULD INCLUDE THIS PROBLEM AND EXTEND THE FUEL PUMP WARRANTY FOR THIS CAR AS WELL AND -IN THIS CASE, COVER FOR THE THOUSANDS OF DOLLARS THAT THIS IS GOING TO COST ME FOR HAVING A "FAULTY PUMP". UPDATED 11/12/15 *BF UPDATED 11/06/2017*CN

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE BUT INCREASED IN RPMS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V568000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD BEEN MOVED OUT OF SPECIFICATION BECAUSE THE CONTACT STRUCK A POTHOLE. THE DEALER STATED THAT THIS NEEDED TO BE REPAIRED BEFORE THE ALIGNMENT COULD BE PERFORMED. THE MANUFACTURER STATED THAT THE SUBFRAME WAS DAMAGED BY AN OUTSIDE INFLUENCE AND WOULD NOT BE COVERED. THE VEHICLE WOULD NEED A FRONT END ALIGNMENT EVERY TIME IT STRUCK A POTHOLE. THE MANUFACTURER STATED THAT IS HOW THE SUBFRAME WAS DESIGNED. THE CONTACT FELT THIS WAS A MANUFACTURER DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.

I WAS DRIVING HOME FROM WORK ON 5/27/15 AROUND SUNSET AND TWO DEER JUMPED OVER A BARBWIRE FENCE AT THE END OF ROUND HAY BALES. AT THIS TIME, I WAS DRIVING APPROXIMATELY 65 MPH WHEN I SEEN THEM, BARELY HAVING TIME TO STOMP ON MY BRAKES. I ESTIMATE I HIT THEM GOING AT LEAST 55 TO 60 MPH AND MY AIRBAGS DID NOT DEPLOY ON IMPACT. I AM CONCERNED WITH WHY THEY DID NOT DEPLOY ESPECIALLY SINCE MY CAR IS POSSIBLY TOTALED. I HIT THE DEER FROM THE MIDDLE OF MY BUMPER TO THE DRIVER SIDE OF MY CAR, SENDING THE HOOD INTO THE WINDSHIELD AND SMASHING THE DRIVER SIDE BACK INTO THE DOORS. THE DAMAGES GO ON AND ON, THANKFULLY I WAS WEARING MY SEAT BELT AT THE TIME. BUT SINCE THE ACCIDENT I HAVE BEEN SUFFERING FROM MULTIPLE INJURIES THAT THE MEDICATIONS PRESCRIBED DO NOT REMOTELY TOUCH THE PAIN: NECK PAIN WITH NUMBNESS THAT COMES AND GOES TO MY HANDS, SEVERE BACK ALL THE WAY DOWN TO MY BUTT, PELVIC PAIN WITH NUMBNESS TO MY BUTTOCKS, LEFT SIDED RIB PAIN WITH SHORTNESS OF BREATH ESPECIALLY WITH TO MUCH EXERTION AND PAIN WITH DEEP BREATHES, LEFT KNEE/ANKLE PAIN AND THE INABILITY TO BEAR COMPLETE WEIGHT TO KNEE/ANKLE ALONG WITH SWELLING. SEVERE PAIN THAT SHOOTS DOWN BACK TO PELVIC WHEN BENDING OVER, INABILITY TO CROSS LEGS AND ANKLES WITHOUT CAUSING STABBING PAIN IN PELVIC AREA. AS A NURSE MYSELF, I PERSONALLY FEEL THAT IF THE AIRBAGS DEPLOYED LIKE THEY WERE MEANT TO DO SO I WOULD NOT HAVE NEARLY AS MANY ISSUES AS I DO NOW. THE PURPOSE OF AIRBAGS ARE TO PREVENT INJURIES AND SINCE MINE DID NOT DEPLOY, I'M SUFFERING SEVERELY WITH CONSTANT PAIN THAT KEEPS MY FROM SLEEPING WELL(CAUSING FATIGUE), THE INABILITY TO STAND OR SIT FOR A PROLONGED AMOUNT OF TIME, AND TO STAND IN CERTAIN POSITIONS.

THE IGNITION SUDDENLY STOPPED WORKING AND KEY WILL NOT SHUT OR COME OUT OF THE IGNITION. I HAD TO DISCONNECT THE BATTERY & PULL THE FUSE FOR THE FUEL IN ORDER TO SHUT THE CAR OFF. VOLKSWAGEN REFUSED TO COVER THE REPAIR AND I HAD TO PAY CLOSE TO $500 TO HAVE THE DEALER REPLACE THE LOCK CYLINDER. THE MECHANICS AT VW TOLD ME THIS IS A REOCCURRING THAT THEY HAVE SEEN MANY TIMES.

I WENT TO LEAVE A FRIENDS HOUSE LAST NIGHT. IT WAS DARK AND WHEN I TURNED ON MY HEADLIGHTS, THE LOW BEAM WOULD NOT WORK. I OPENED THE OWNERS MANUAL TO FIND A FUSE LOCATION, AND THERE IS NO DIAGRAM IN THERE TO SHOW WHAT FUSES WERE WHICH. I PULLED THE FUSE COVERS ON BOTH FUSE PANELS ONLY TO FIND OUT THEY ARE NOT ON THERE EITHER. I DROVE THE CAR HOME WITH MY HIGH BEAMS ON AS THIS WAS THE ONLY LIGHTS I HAD. I BLINDED EVERYONE FOR THE FIVE MILE TRIP HOME. HOW IS ONE SUPPOSED TO FIX SOMETHING A SIMPLE AS A BLOWN FUSE, WHEN THE MANUFACTURE DOES NOT INDICATE LOCATIONS.

WHEN STARTING TO ACCELERATE, MY JETTA WILL RANDOMLY SHIFT WITH A VERY HARD JERK. TOOK IT TO THE LOCAL VW DEALER HERE IN GERMANY BUT THEY COULD NOT DUPLICATE IT (MY CAR IS US SPEC, BUT WE ARE STATIONED ABROAD). THE SERVICE MANAGER SENT A MESSAGE TO THE ENGINEERS FOR POSSIBLE SOLUTION BUT IT TOOK ANOTHER 6 WEEKS TO GET ADVICE WHICH WAS TO DO A RESET ON THE COMPUTER. THAT DID NOT WORK AS NOW WHEN IT HAPPENS, IT SOMETIMES ACTS AS THOUGH IT IS NOT IN GEAR, RPM'S REV, BUT CAR BARELY MOVES, MAKING IT UNSAFE ON THE ROADWAY. WHEN I PULL OVER, TURN OFF THE ENGINE, AND THEN RESTART IT, IT IS USUALLY FINE AGAIN FOR A LITTLE BIT. BUT BECAUSE IT IS A RANDOM OCCURRENCE AND THEY CANNOT REPLICATE IT, THE TECHNICIANS DO NOT SEE IT AS A PROBLEM.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED AFTER NUMEROUS ATTEMPTS, THE IGNITION SWITCH WAS ABLE TO RELEASE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION SWITCH CYLINDER WAS CLEANED AND LUBRICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

JETTA SPORTWAGEN TDI WITH A 6 SPEED MANUAL TRANSMISSION. PULLING OUT OF A GAS STATION, SHIFTED FROM FIRST TO SECOND, CLUTCH PEDAL STAYED ON THE FLOOR. COULD NOT SHIFT OR CONTROL VEHICLE SPEED OF VEHICLE. ROLLED TO A STOP. CAR HAD TO BE TOWED. HAD TO REPLACE CLUTCH, THROW OUT BEARING AND SLAVE CYLINDER. UP TO THIS POINT, THERE HAD BEEN NO INDICATION OF CLUTCH PROBLEMS. I HAVE DRIVEN 6 MANUAL TRANSMISSION CARS A TOTAL OF 911,000 MILES AND NEVER HAD ANY CLUTCH PROBLEMS. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED INTERMITTENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DIAGNOSTIC MONITORING MACHINE INDICATED THE HIGH PRESSURE FUEL PUMP WAS FAULTY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSTIC MACHINE ALSO INDICATED THE SAME FAILURE. SINCE THE VEHICLE DID NOT EXPERIENCE THE FAILURE WHILE AT THE DEALER, THE CONTACT WAS INFORMED THAT NO REPAIRS WOULD BE PERFORMED. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION). AFTER TAKING TO THE VEHICLE TO THE DEALER, THE CONTACT WAS INFORMED THAT NO REPAIRS WOULD BE DONE, EVEN THOUGH THE REAR END SUSTAINED VISIBLE DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TURN IT BACK ON UNTIL IT FINALLY CAME TO A STOP AND I WAS ABLE TO PUT IT IN PARK. THE SERVICE TEAM HAD THEIR MOST EXPERIENCED TEAM MEMBER ON HAND OPEN THE STEERING COLUMN AND SAID THAT THE PART MUST HAVE FELL OUT; FOR REASONS NOT KNOWN. THEY ALSO SAID THERE WAS NO INDICATION OF TAMPERING. *TR

WHILE DRIVING, MY CAR JUST LOST SPEED AND POWER AND DRIFTED UNTIL IT HIT ZERO. MY CAR STILL TURNED ON, AND MY ENGINE WORKED FINE, BUT THE CLUTCH WOULDN'T START IN ANY GEAR IT WOULD JUST REV THE ENGINES AND THE RPM'S WOULD GO UP BUT THE CAR WOULD NOT MOVE. THERE WAS NO PRIOR CLUTCH, TRANSMISSION OR POWERTRAIN ISSUES WITH THE CAR UNTIL THE EXACT MOMENT THAT THE CLUTCH BURNED OUT. CAR WAS TOWED TO VW FOR REPAIRS AND I HAD TO GET A HOTEL ROOM FOR THE NIGHT PLUS A RENTAL FOR 5 DAYS AS I HAD TO BE IN RHODE ISLAND AND THE CAR BROKE DOWN IN NEW YORK. TOTAL CLUTCH BURNED OUT WITH SEVERAL LARGE CRACKS IN CLUTCH PLATE, SERVICE MANAGER STATED IT WAS DUE TO BUILD UP OF SNOW/ICE IN AROUND TIRE AND CREATING A DRAG ON THE VEHICLE AND INCREASED TORQUE ON THE DRIVE TRAIN. THERE ARE MANY COMPLAINTS OF VERY SIMILAR ISSUES LOCATED ON THE INTERNET, VEHICLE WAS BUILT WITH A CLUTCH THAT CAN BARELY HANDLE THE TORQUE OUTPUT OF THE ENGINE BUT CANNOT HANDLE ANY ADDITIONAL TORQUE RESULTING FROM NORMAL DRIVING CONDITIONS SUCH AS SNOW AND ICE. REQUIRED TOTAL COST WAS $1,800 FOR REPAIRS AND LABOR, PLUS $500 FOR THE HOTEL ROOM, FOOD AND RENTAL VEHICLE. *TR

OVERUSED OF SOY WIRING HAS CAUSED HUNDREDS OF NEEDLESS DOLLARS OF REPAIR WORK. WIRING IS BEING CHEWED ABOUT BY RODENTS SINCE RODENTS LIKE SOY PRODUCTS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE STOPPED AT A GAS STATION, THE REAR AXLE DISLOCATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:14V656000 (SUSPENSION). IN ADDITION, THE TECHNICIAN INFORMED THAT THE REAR PASSENGER WHEEL WIRING HARNESS, SPEED SENSOR, THE ABS TRACTION CONTROL, AND THE SRS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,785. THE VIN WAS UNAVAILABLE.

HIGH PRESSURE FUEL PUMP NOISE. DEALER DIAGNOSED AS PUMP FAILURE DUE TO CONTAMINATED FUEL. VEHICLE HAD ALWAYS BEEN FUELED AT HIGH VOLUME DIESEL OUTLET. FUEL OUTLET HAS LOCAL GOVT. FUEL CONTRACTS AND MONITORS FUEL ON STRICT SCHEDULES AS PER THEIR CONTRACTS. VOLKSWAGEN OF LEE'S SUMMIT FIXED PROBLEM UNDER WARRANTY BUT INDICATED THE "EXTENDED WARRANTY" THAT I PAID EXTRA FOR WOULD NOT HONOR THIS REPAIR AT ANY LATER DATED WHEN THIS PUMP FAILS AGAIN. (DUE TO BAD FUEL) ? *TR

THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR

THE DUNLOP SPORT SP 01 A/S 18" TIRES THAT COME AS STANDARD ON CERTAIN TRIM LEVELS OF THE VW JETTA GLI / GTI ARE DEFECTIVE IMO. I AM NOW GOING TO REPLACE THE 4TH TIRE IN 29,000 MILES OF DRIVING THE VEHICLE SINCE NEW FROM THE SAME / SIMILAR ISSUE; BUBBLES AND SIDEWALL DEFECTS, AND MOST RECENTLY AS OF TODAY A BLOWOUT IN THE LEFT LANE OF A 4 LANE HIGHWAY AT 65 MPH AFTER A MINOR ROAD IMPACT (DID NOT JAR CABIN OR WASN'T PARTICULARLY SEVERE) 200 MILES ALWAYS FROM HOME. GO ONLINE TO PLACES LIKE TIRERACK.COM AND SEARCH THE WEB, THERE ARE MANY COMPLAINTS OF THE SAME THING WITH THIS TIRE AND IN THE APPROXIMATELY 30,000-40,000 MILES A YEAR OF DRIVING I PUT ON TWO VEHICLES COMBINED (IN WHICH I AVERAGE A NEW CAR PURCHASE EVERY YEAR AND HALF), ONLY THESE TIRES HAVE EVER BEEN AN ISSUE AND VW EQUIPS THESE ON BOTH THE GLI AND GTI WITH THE SAME SAID COMPLAINTS, WHILE OTHER BRANDS OF TIRES IN THE SAME SIZE DO NOT HAVE THE COMPLAINTS LIKE THESE. I DO REALIZE THEY ARE LOWER PROFILE AND COULD BE PRONE TO MORE SIDEWALL DAMAGE, BUT IN ALL HONESTY THEY ARE JUST NOT BUILT TO PRACTICAL HIGHWAY STRENGTH STANDARDS AS I AGAIN DRIVE OTHER VEHICLES IN THE SAME CONDITION WITH NO ILL TIRE AFFECTS. AFTER TODAY'S HIGHWAY BLOWOUT I REALIZE THIS IS A SAFETY ISSUE MORE THAN JUST A NUISANCE AS A LESS EXPERIENCED DRIVER MAY HAVE HAD AN ACCIDENT. VW OF AMERICA COULD MOST LIKELY ELIMINATE THIS BY FITTING THEIR VEHICLES WITH OTHER BRANDS. *TR

AS THE DRIVER WAS SLOWING DOWN TO MAKE A RIGHT TURN AND TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE WOULD NOT TURN AND CONTINUED GOING MOSTLY STRAIGHT FORWARD. ALL STEERING CONTROL OF THE CAR WAS LOST. THE CAR SPUN AROUND AND CAME TO A REST WITH ONE TIRE FACING FORWARD AND ONE FACING TO THE SIDE. THE STEERING RACK AND PINION METAL BROKE IN HALF WHILE DRIVING. *TR

I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY VEHICLE AND THE VEHICLE WAS NOT ABLE TO BE OPERATED POST-COLLISION. WITH THE HEAVY FRONT END DAMAGE THE DRIVER, PASSENGER AND SIDE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. *TR

IN 12/2014 I STARTED REALIZING ISSUES WITH AUTO-TRANSMISSION IN THE MORNING WHEN I START THE CAR. THE ISSUE CONTINUED TO HAPPEN EVERY SINGLE DAY. DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM BECAUSE IT ONLY HAPPEN FIRST THING IN THE MORNING.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE PARKED ON THE STREET, THE VEHICLE'S HORN WOULD NOT SOUND AND PREVENTED THE CONTACT FROM WARNING AN APPROACHING VEHICLE. AS A RESULT, A CRASH OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

VEHICLE HAS FIRESTONE 205/55R16 TIRES WITH 33,865 MILES. THE REAR PASSENGER SIDE TIRE SIDEWALL SPLIT WHILE DRIVING IN A RESIDENTIAL AREA AT A LOW SPEED CAUSING A FLAT TIRE. ALL DRIVING HAS BEEN ROUTINE. THERE IS NO LEGITIMATE REASON FOR A SIDEWALL TO SPLIT AFTER ONLY 33,865 MILES ON IT UNLESS IT IS DEFECTIVE. CURRENTLY, THE TIRE CANNOT BE CHANGED BY THE OWNER BECAUSE THE MANUFACTURER HAS INSTALLED LOCKING LUG NUTS AND WILL NOT PROVIDE THE SPECIAL KEY TO REMOVE THE WHEEL. THE GLOVE BOX HAS A SPOT FOR THE SPECIAL KEY, SO THE INTENT IS CLEAR THAT THE OWNER SHOULD HAVE A KEY, BUT A KEY WILL NOT BE GIVEN UNLESS ADDITIONAL MONEY IS PAID TO PURCHASE THE KEY. THIS IS A SAFETY ISSUE. IF A FLAT TIRE OCCURS, THE OWNER CANNOT CHANGE THE TIRE AND THEREFORE, WILL BE LEFT IN AN UNSAFE SITUATION. *TR

AS I WAS DRIVING I STARTED TO HEAR A KNOCKING NOISE IN THE FROM THE REAR OF THE VEHICLE. AFTER ABOUT 20 MINS IT BECAME WORSE. I PULLED INTO A PARKING LOT AND GOT OUT TO INVESTIGATE, EVERYTHING SEEMED NORMAL. I THEN CONTINUED TO DRIVE AROUND THE PARKING LOT. THE KNOCKING NOISE GREW LOUDER AND THEN THERE WAS A METAL BREAKING NOISE AND THE CAR DROPPED AND THE WHEEL WAS ALMOST OFF THE CAR. I LOOKED UNDER THE CAR AND THE STRUCTURAL STEEL OF THE DRIVERSIDE REAR TRAILING ARM WAS SNAPPED IN HALF! THIS WAS OUT OF NOWHERE AND THANK GOD I WAS NOT GOING 65MPH ON THE HIGHWAY! *TR

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

I BOUGHT THIS CAR NEW IN SEPT. 2013 FOR ITS FUEL MILEAGE, ALSO BECAUSE OF THE EFFICIENCY OF THE TDI. NOW AT 50,000 MIS., I HAVE A CHECK ENGINE LIGHT ON AND A CODE OF P047F, WHICH MEANS I HAVE A DIESEL PARTICULATE FILTER CLOGGED AND IT HAS TO BE REPLACED. THIS IS A $1000.00 PART. LUCKILY, MY CAR IS COVERED BY THE CARB WARRANTY OF CA. BUT THIS SHOULD NOT HAPPEN THIS FAST. I HAVE DONE ALL RECOMMENDED SERVICES AT THE PROPER INTERVALS WITH VW APPROVED FLUIDS AND FILTERS. BECAUSE MY CAR WAS PAST THE 3YR/36K WARRANTY, BUT HAS A 8YR/80K POWERTRAIN WARRANTY, I CALLED VW TO SEE IF THIS IS COVERED. THE FIRST CALL, THEY TOLD ME NO. I THEN STARTED CHECKING TDI FORUMS FOR THIS ISSUE AND FOUND THAT IT WAS A COMMON PROBLEM. I THEN CALLED BACK TO "PUSH THE ISSUE" WHICH WAS WHEN I FOUND OUT THAT I WAS COVERED UNDER THE CARB WARRANTY.HOW MANY PEOPLE CALL THE FIRST TIME AND GET THE SAME ANSWER AS I DID, THEN HAVE TO PAY $1000.00 PLUS LABOR TO FIX THIS? ALSO, WHAT GOOD IS THE TDI IF IT COSTS THIS MUCH TO MAINTAIN? *TR

UPON ENTERING MY DRIVEWAY, MY DRIVER SIDE AXLE TRAILING ARM COMPLETELY SNAPPED. CAR HAS A CLEAN TITLE, BOUGHT IT FROM A DEALER USED WITH 9K MILES ON IT. I JUST FOUND OUT ABOUT THE GLOBAL RECALL AND CONTACTED VW DIRECTLY, THE INCIDENT AND CAMPAIGN ARE SO NEW THEY DON'T HAVE EVERYTHING IN PLACE TO RESPOND. MY FEELING IS THERE IS A MANUFACTURER DEFECT IN THE METAL USED & I FIND IT ABSURD THAT ANYONE WOULD HAVE TO WAIT FOR A SIDE OR REAR COLLISION TO GET THIS PART INSPECTED/REPLACED. I THINK ANY CLIENT OF VW THAT HAS A CAR LISTED NEEDS TO BE TAKEN SERIOUSLY IN THIS CAMPAIGN - IF THE TRAILING ARM/AXLE WOULD HAVE SNAPPED WHILE I WAS AT SPEED IT COULD HAVE BEEN DEVASTATING NOT ONLY TO ME, MY FAMILY BUT ANYONE ON THE ROAD... I'M CONTINUING TO TALK TO VW BECAUSE MY CONCERN IS THE METAL....AND WHAT ARE THE REPLACEMENT PARTS MADE OF & WHEN WERE THEY MADE?? I DON'T INTEND ON PAYING ONE CENT FOR THIS REPAIR & WILL HOLD VW RESPONSIBLE 100% FOR THIS OR ANY FUTURE ISSUES RESULTING FROM THEIR DEFECTIVE PART/PROCESS....UPDATED 11/06/14 *BF UPDATED 7/27/2015*JS *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN AND RELEASE THE KEY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED NOT ALLOWING THE KEY TO BE RELEASE AND WILL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.