There are 27 owner-reported air bags & restraints complaints for the 2014 Volkswagen Jettain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owned a 2014 Volkswagen Jetta. The contact stated that the son was driving at 46-47 MPH and turning left when another vehicle driving at 65-70 MPH crashed into the entire driver's side of the vehicle causing the vehicle to spin approximately 3 - 4 times before coming to a stop in the middle of the road. No air bags had deployed. The vehicle was towed and deemed totaled by the insurance company. A police report was filed. The driver had received injuries to their right leg, however, no medical attention was sought. The dealer had not been contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owned a 2014 Volkswagen Jetta. The contact stated that while her daughter was driving at an undisclosed speed, she was involved in a multi-vehicle accident pileup after a utility truck that was two vehicles ahead of her suddenly braked. The air bags had failed to deploy. The contact's daughter did not require medical attention but had sustained a headache from the impact. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 121,640.
The contact owns a 2014 Volkswagen Jetta. The contact stated while driving approximately 30 MPH and depressing on the horn, the horn failed to make a sound. The contact stated that the air bag, ABS, and Electronic Steering Control (ESC) warning lights were illuminated. The contact took the vehicle to an independent mechanic and was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the horn to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Air bags failed to deploy on my 2014 volkswagen jetta. I hit a Guardrail head on at 50-60 mph pushing it 8 feet back. I sustained a large laceration on my forehead eventually needing 6 staples and 6 stitches to close it up. My passenger got abbrastions to her head from hitting the window. Which is now cracked and broken throughout. The air bag light came on my dashboard but no air bags were ever deployed. Having just bought this vehicle 6 months ago from a dealership and them verifying that everything was in working order has me wondering what to do about this? $18,000 for a trip to the E.R that night. Needless to say I'm pretty disappointed and know that if the airbags would have properly went off it would have made things Alot easier!!
IF I DRIVE WITH THE CAR THE BRAKE-WARNING LIGHT, ABS LIGHT AND AIRBAG LIGHT TURNS ON. IT ALARMS. I BROUGHT IT TO DEALER AND THEY ASKED GERMANY BUT THEY COULDN'T FIGURE OUT WHAT WRONG IS. I AM AFRAID TO DRIVE WITH THESE LIGHTS. THEY RESET THE COMPUTER BUT IT HAPPENS AFTER 20 MILES AGAIN.
PROBLEM WITH AIR BAGS. CODE 9437201 WILL RESET BUT COMES BACK.
PASSENGER SIDE AIRBAG NOT WORKING/OFF NOTICE ALONG WITH ABS OFF NOTICE AND UNDERINFLATION NOTICE ALL HAPPENED SIMULTANEOUSLY UPON STARTING CAR AND REMAINS ON. CAR ONLY HAS BEEN DRIVEN 18000 MILES SINCE NEW
MY AIRBAG LIGHT CAME ON. VEHICLE HAS NEVER BEEN HIT OR IN ANY ACCIDENT. NOW THE STEERING WHEEL CONTROLS NO LONGER WORK.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THEY COULD NOT DETERMINE WHAT COMPONENT OF THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
I WAS IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. MY ESTIMATION IS THE DRIVER WHO HIT ME WAS GOING 40-45 MPH.
REAR ENDED A VEHICLE IN FRONT OF ME WITH ENOUGH SPEED TO TOTAL MY VEHICLE, HOWEVER MY SEATBELT DID NOT LOCK AND I HIT THE STEERING WHEEL WITH MY CHEST. I HAD CONCUSSION SYMPTOMS FOLLOWING THE IMPACT FOR OVER 4 HOURS (CONFUSION, FOGGINESS, SLOWED SPEECH, FATIGUE NOT NORMAL FOR THE EVENT)
TAKATA RECALL, AIR BAG LIGHT CAME ON RANDOMLY AND WILL NOT GO AWAY
STATIONARY, IN MOTION, AND WHEN TURNING--AIRBAG LIGHT IS ON, HORN DOESN'T WORK, CRUISE CONTROL SWITCH DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP TWO MONTHS AGO--WITH ONLY 30K MILES. AT 34K MILES WHEN THIS PROBLEM OCCURRED.
AIRBAG LIGHT CAME ON AND STEERING WHEEL CONTROLS STOPPED WORKING IMMEDIATELY AFTER SIGNAL PRESENTED.
EVEN WHEN DRIVER SEAT BELT IS CLICKED, RANDOMLY THE SEAT BELT LIGHT WILL COME ON. I'VE BRAKED HARD TO TEST IT AND SOMETIMES IT WILL NOT LOCK AGAINST ME. DEALER COULDNT FIND IT DURING ONE TEST DRIVE.
TAKATA RECALL. I HAVE A 2014 VOLKSWAGEN JETTA GLI EDITION 30 W/NAVIGATION. MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING THAT'S RIGHT IN MOTION. THE SAME DAY MY STEERING WHEEL STARTED CLICKING WHEN I TURNED IT TO THE LEFT ONE DAY. I WENT TO USE MY HORN AND IT WOULDN'T WORK. THEN NOTICED ALL OF MY ALL THE BUTTONS ON MY STEERING WHEEL WERE NOT WORKING EITHER. THE STEERING WHEEL BUTTONS ARE THE CONTROLS FOR THE NAVIGATION SETTINGS, TIME, PHONE. THERE ISN'T A WAY TO CHANGE SETTING USING THE CONSOLE BUTTONS. THE STEERING WHEEL CONTROLS ARE THE HUB OF SETTING CONTROLS. I CAN NOT USE MY HORN FOR ANYTHING. 18 WHEELERS SWAYING, SOMEONE NOT PAYING ATTENTION I CAN NOT USE MY HORN FOR ANY OF THESE REASONS. EVERY TIME I GET IN MY CAR I AM WITHOUT AN AIRBAG. I WENT ONLINE TO DO SOME RESEARCH. I FOUND A RECALL FOR THE 2014 JETTA I PRINTED OUT THE RECALL # AND TOOK IT TO THE DEALERSHIP AND SAID THIS RECALL AND THE CLICKING ON MY STEERING WHEEL MATCH. CAN YOU FIX THIS HERE? THE REPRESENTATIVE THEN TOLD ME THAT HE WAS SORRY THE RECALL DID NOT INCLUDE THE GLI 30 YEAR ANNIVERSARY EDITION JETTA. THE SHOP WOULD NOT ORDER THE PART WITHOUT A DIAGNOSTIC WHICH COST ME $120.88. ONCE THE DIAGNOSTIC WAS COMPLETE I RECEIVED A CALL "MA'AM YOU ARE CORRECT THE CLOCK SPRING IS WHAT NEEDS TO BE REPLACED AND THE PART IS $290.07 AND LABOR $316.88 WITH TAX A TOTAL OF $682.33 EVEN THOUGH EVERYTHING MATCHED THE RECALL. BECAUSE THIS RECALL ISN'T EXPANDED AND DOESN'T INCLUDE THE CORRECT CARS. I HAVE HAD TO PAY $803.21. I AM OUT SAFELY DRIVING WITH A AIRBAG OR THE SAFETY OF A HORN. THIS RECALL DOES NOT INCLUDE ALL CARS AFFECTED.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A CONCUSSION, WHIPLASH, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A BODY SHOP. VOLKSWAGEN OF MURRIETTA (LOCATED AT 41300 DATE ST, MURRIETA, CA 92562, (951) 249-7072) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
TAKATA RECALL
WHEN MY AIRBAG DEPLOYED, THE VW EMBLEM ON THE STEERING WHEEL POPPED OPEN TO THE LEFT AND THE AIRBAG PUSHED IT INTO MY LEFT ARM WHICH CAUSED A BURN AND MY ARM TO BLEED. I KNOW HAVE A GOOD SCAR ON MY LEFT ARM. IF THAT EMBLEM WOULD HAVE NOT BEEN THERE OR WOULD HAVE MAYBE OPENED DOWNWARDS I WOULD HAVE WALKED AWAY WITH A SMALL AIRBAG BURN TO THE RIGHT HAND ONLY.
THE VEHICLE WAS IN A FRONT-END COLLISION AND THE AIRBAGS DID NOT DEPLOY. THIS YEAR/MAKE/MODEL WAS NOT RECALLED AND MAYBE SHOULD BE??? VEHICLE WAS IN MOTION, REAR-ENDED THE CAR IN FRONT OF IT. THE ENTIRE FRONT END IS SMASHED IN. NO AIRBAGS ACTIVATED - NEITHER DRIVER NOR PASSENGERS SIDE.
Showing 1–20 of 27 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026