NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I STARTED THE CAR WITH THE KEY FOB FROM THE DEALERSHIP AND UPON RETURNING HOME FOUND THAT THE KEY WOULD NO LONGER TURN BACK/DISENGAGE/COME OUT OF THE IGNITION (KEY HOLE ON THE STEERING COLUMN). THE CAR NOW RUNS NON-STOP UNTIL THE FUEL IS GONE. THERE ARE NO OTHER ITEMS/KEYS ATTACHED TO THE KEY FOB TO GIVE ANY KIND OF ADDED WEIGHT OR BEND TO THE KEY FOB. UPON LOOKING ONLINE, I'VE REALIZED THIS TO BE A COMMON PROBLEM WITHIN THE COMMUNITY OF JETTA OWNERS AND NOW KNOW THE THE ISSUE IS COVERED UNDER AN EXTENDED WARRANTY FOR MODEL YEARS 2012-2013 WHICH REALLY MAKES ME WONDER IF VW KNEW ABOUT THE PROBLEM AND JUST DIDN'T CARE SINCE THE ISSUE STILL OCCURS IN NEWER MODELS. I THINK THIS SHOULD BE COVERED UNDER ANOTHER EXTENDED WARRANTY FROM VOLKSWAGEN, OR ADDED TO THE EXISTING EXTENDED WARRANTY OF THE 2012-2013 MODEL JETTAS.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."
KEY STUCK IN IGNITION. THE KEY REGULARLY BECOMES STUCK IN THE IGNITION, AND YOU ARE NOT ABLE TO TURN THE CAR OFF.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE LEAKED TRANSMISSION FLUID. THE VEHICLE WAS TAKEN TO KEN GARFF VOLKSWAGEN (115 E UNIVERSITY PKWY, OREM, UT 84058, 801-714-2300) WHERE IT WAS DIAGNOSED THAT THE O RING FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,100.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE
I COMPLAINED ABOUT THIS BACK IN MARCH AND OF COURSE THERE WAS NOTHING DONE. THIS HAS BEEN AN ONGOING ISSUE WITH VOLKSWAGEN ACCORDING TO ON LINE FORUMS. WE COULD NOT TURN OFF OUR CAR, THEY KEY WOULD NOT TURN IN THE IGNITION. I HAD TO PAY OVER THREE HUNDRED DOLLARS TO GET ANOTHER IGNITION FROM VOLKSWAGEN. HERE IT IS JUST FIVE MONTHS LATER AND WE ARE HAVING THE SAME PROBLEM, AGAIN! ISN'T IT TIME TO DO SOMETHING AND MAKE VOLKSWAGEN ACCOUNTABLE, NOT ONLY ARE THE STOCK IGNITIONS DEFECTIVE, SO ARE THEIR REPLACEMENT IGNITIONS. PLEASE ORDER A RECALL AND MAKE THEM RESPONSIBLE. THIS IS OBVIOUSLY HAPPENING WHEN I COME TO A STOP, PLACE IN PARK AND ATTEMPT TO TURN OFF THE IGNITION, THE KEY DOES NOT MOVE.
I CANNOT REMOVE THE KEY FROM THE IGNITION TO SHUT OFF THE ENGINE. THE CAR IS PARKED IN MY DRIVE WAY.
THE KEY WAS STUCK IN THE IGNITION MAKING IT IMPOSSIBLE TO TURN OFF THE CAR. THE ONLY WAY TO TURN OFF THE CAR WAS TO PULL A FUSE AND DISCONNECT THE BATTERY, A TEDIOUS PROCESS FOR STARTING AND STOPPING THE VEHICLE. ALSO, WHEN I TURNED OFF THE CAR MANUALLY I WAS UNABLE TO LOCK THE CAR WHICH IS UNSAFE.
STATIONARY, IN MOTION, AND WHEN TURNING--AIRBAG LIGHT IS ON, HORN DOESN'T WORK, CRUISE CONTROL SWITCH DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. PURCHASED THIS VEHICLE FROM A TOYOTA DEALERSHIP TWO MONTHS AGO--WITH ONLY 30K MILES. AT 34K MILES WHEN THIS PROBLEM OCCURRED.
AIRBAG LIGHT CAME ON AND STEERING WHEEL CONTROLS STOPPED WORKING IMMEDIATELY AFTER SIGNAL PRESENTED.
THE CAR LOST ACCELERATION, FELT LIKE DRIVING WITH THE E-BRAKE ON. GLOW PLUG INDICATOR LIGHT ON DASH FLASHES. DROVE ABOUT 3 MORE MILES TRYING TO MAKE IT TO MY MECHANIC IN TOWN, BEFORE IT COMPLETELY DIED. TOWED TO DEALERSHIP WHO RECOMMENDED A COMPLETE FUEL SYSTEM REPLACEMENT FOR $6500.00!
EVEN WHEN DRIVER SEAT BELT IS CLICKED, RANDOMLY THE SEAT BELT LIGHT WILL COME ON. I'VE BRAKED HARD TO TEST IT AND SOMETIMES IT WILL NOT LOCK AGAINST ME. DEALER COULDNT FIND IT DURING ONE TEST DRIVE.
CAR RUNNING AND STOPPED, IGNITION KEY IS STUCK AND WILL NOT TURN CAR OFF OR RELEASE.
I HAVE 2014 VW JETTA THE CAR HAS HORN PROBLEM AND ALSO SOME ELECTRICAL PROBLEM. HORN SOMETIMES WORKING SOMETIMES NOT. THIS IS SERIOUS SAFETY PROBLEM SHOULD BE FIXED. DEALER TRY TO CHARGE ME THE DIAGNOSTIC FEE AND ALSO REPAIR COST.
IGNITION SWITCH. MY IGNITION SWITCH IS GOING OUT, IT HAS BECOME HARD FOR ME TO TURN ON AND TURN OFF MY CAR. I KNOW THERE HAVE BEEN CLASS ACTION LAWSUITS INVOLVING OTHER AUTOMOTIVE MANUFACTURERS AND THIS NEEDS TO BE A RECALL. ITS DANGEROUS FOR ME TO OPERATE MY VEHICLE.
VOLKSWAGEN JETTA BEGAN EXPERIENCING RATTLING/SHAKING IN IDLE, DIED MULTIPLE TIMES, IN THE MIDDLE OF DRIVING IT! SPECIFICALLY WHEN SLOWING DOWN APPROACHING A TRAFFIC LIGHT OR STOP SIGN.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. AS A RESULT, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN ATLANTA (5901 PEACHTREE BLVD, ATLANTA, GA 30341, (888) 848-3509) TO BE DIAGNOSED. THE CONTACT HAD NOT BEEN GIVEN THE DIAGNOSIS RESULTS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS
IGNITION KEY GETS STUCK, UNABLE TO TURN THE CAR ON. THE CAR WILL NOT SWITCH OVER. ALL LIGHTS AND ACCESSORIES WORK BUT THE CAR WILL NOT TURN ON. THE IGNITION KEY REQUIRES SIGNIFICANT MOVEMENT TO GET LOOSE.
IGNITION WAS STUCK ON WITH THE ENGINE RUNNING I COULD NOT GET THE CAR TO SHUT OFF TOLD BY THE DEALER TO LET IT RUN OUT OF GAS. LOOKED ONLINE NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH UNABLE TO BE SHUT OFF CAR IS ONLY 3 YEARS OLD
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE!
WHEN DRIVING ONE EVENING, I NOTICED BOTH LOW BEAMS NOT PROVIDING LIGHT. MY HIGH BEAMS WORK SO I DROVE WITH THEM AS TO NOT DRIVE IN THE DARK. I WAS UNABLE TO SEE TRAVELING ON A HIGHWAY AT 65 MPH. I HAD TO USE MY HIGH BEAMS EVEN WITH ON COMING TRAFFIC CAUSING A SAFETY ISSUE FOR THEM ALSO. WHEN LOW BEAMS ARE TURNED ON, ONLY A SMALL LIGHT THAT DOES NOT PROVE ANY LLIGHT TO SEE IS ON. I NOTICED THIS WHILE DRIVING. I HAVE ATTACHED PICTURES OF THE ALL THREE LIGHT POSITIONS; DAY, LOW, AND HIGH.
THE SERVICE LIGHT ON MY VEHICLE CAME ON 4-5-18 WHEN I ARRIVED HOME. I TURNED OFF MY CAR AND TURNED IT BACK ON AS THE SERVICE LIGHT WAS NO LONGER ON. ON FRIDAY APRIL 6, 2018 I WENT TO THE STORE AND CAME BACK HOME AS THE VEHICLE WAS OPERATING PROPERLY AND PARKED ON MY DRIVEWAY. APPROXIMATELY ONE HOUR LATER I WENT TO RETURN SOME ITEMS AS THE VEHICLE WILL NOT CRANK OVER. MY VEHICLE WAS TOWED TO A NEAR BY VW DEALERSHIP AND FOUR DAYS LATER I WAS INFORMED THAT THE TIMING CHAIN JUMPED AND MAY HAVE CAUSED DAMAGE TO MY MOTOR. I WAS INFORMED THAT IT MAY COST ANYWHERE FROM $2,000.00 TO $10,000.00. I WAS INFORM THAT A NEW MOTOR WILL COST $10,000.00. WHILE VIEWING THE INTERNET I NOTICED MULTIPLE COMPLAINTS, ISSUES AND LAW SUITS PERTAINING TO THIS SIMILAR ISSUE. WHY IS THIS NOT A RE-CALL WITH MULTIPLE COMPLAINANTS?
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN A TIMELY MANNER. WHEN DEPRESSING THE BRAKE PEDAL, THE PEDAL FELT HARD. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE CAMSHAFT LOBE HAD SHEARED OFF, CAUSING THE BRAKE VACUUM PUMP TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 122,000.
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED AN OIL STAIN ON THE FLOOR OF THE DRIVEWAY. THE VEHICLE WAS TAKEN TO FLOW VOLKSWAGEN IN GREENSBORO, NORTH CAROLINA WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION OIL COOLER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
THE VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR PARKED. IT HAS HAPPENED IN TRAFFIC AND OCCURS MOST OFTEN WHEN DECELERATING, IDLING, OR PARKED. OBVIOUSLY, WITH THE ENGINE OFF, POWER STEERING AND BRAKES AREN'T AVAILABLE.
ISSUES WITH MY 2014 VW JETTA STARTED MARCH 2018. MY CAR HAD A ROUGH IDLE THAT WOULD PHYSICALLY IMPACT THE CAR CAUSING THE CAR TO JERK. WHEN DECREASING SPEEDS MY CAR WOULD JERK. MY CAR HAS STALLED MULTIPLE TIMES WHILE IN MOTION AND WHILE COMING TO A COMPLETE STOP. I HAVE HAD ISSUES WITH MY ENGINE MIL LIGHT AND BATTERY LIGHT WHEN MY CAR STALLED AND COMPLETELY LOST POWER. UPON THE FIRST OCCURRENCE, I BROUGHT MY VEHICLE TO THE DEALERSHIP AND THEY INFORMED ME I HAD TO GET MY SPARK PLUGS CHANGED, CAM SENSOR REPLACED, AND AN INDUCTION SERVICE. AFTER COMPLETION OF THIS WORK, MY CAR CONTINUED TO HAVE THE SAME SYMPTOMS. AFTER RETURNING TO THE CAR DEALERSHIP THEY THEN DETERMINED THAT MY TIMING CHAIN, TENSIONER, AND BRIDGE NEEDED TO BE REPLACED. AFTER THIS REPAIR WAS COMPLETED MY OIL LIGHT CAME AND I TOOK MY CAR BACK IN FOR AN OIL CHANGE. DURING THE OIL CHANGE, THE SERVICE REP INFORMED ME THAT THEY DID NOT SEE ANYTHING WRONG AND THAT I NEEDED TO MAKE AN APPOINTMENT TO HAVE ANOTHER DIAGNOSTIC TEST DONE I WANTED A SECOND OPINION BECAUSE THIS WHOLE SITUATION WAS EXACERBATING MY ANXIETY AND I DID NOT TRUST THE DEALERSHIP OR VW. PLEASE SEE THE ATTACHED WORD DOCUMENT FOR FULL REPORT.
THE HIGH BEAMS STOPPED WORKING. NO INDICATOR LIGHT ON THE READOUT, EITHER. IT WAS STATIONARY. BULBS AREN'T BURNED OUT, FILAMENTS ARE INTACT IN BOTH.
AFTER REPLACING THREE RIGHT SIDE HEADLIGHT BULBS IN MY 20K MILES OF OWNERSHIP, LAST WEEK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE HIGHWAY. I HEARD A STRANGE NOISE AS IF A RELAY WAS CONTINUOUSLY BEING TRIGGERED. I HAVE HEARD LOTS OF STRANGE RELAY SOUNDS(CHATTER) FROM BENEATH THE DASH OF THIS VEHICLE. I CHECKED FUSES; THOUGH VOLKSWAGEN DOES NOT PROVIDE OR PUBLICLY PUBLISH FUSE BOX DIAGRAMS, I WAS ABLE TO CONFIRM CONTINUITY ON EACH FUSE. MY NEXT STEP WAS TO CHANGE THE HEADLIGHT BULBS SO AS USUAL I BOUT THE TOP OF THE LINE BULB FOR THE CAR, THIS DIDN'T CHANGE A THING. I BROUGHT THE CAR INTO A VOLKSWAGEN DEALER WHO CLAIMS THE BULBS JUST BURNT OUT AT THE SAME TIME BECAUSE I WAS USING "AFTERMARKET BULBS". IN OTHER WORDS, I WOULD HAVE TO BRING MY CAR INTO THE DEALER TO REPLACE SIMPLE ELECTRICAL COMPONENTS SUCH AS BULBS AND FUSES. AS AN ELECTRONICS SPECIALIST WORKING IN RESEARCH AND DESIGN I FIND THE RATE AT WHICH THE BULBS ARE FAILING TO BE BOTH ALARMING AND INDICATIVE OF A PROBLEM SOME WHERE ELSE IN LIGHT POWER CIRCUIT (RELAYS, SHORTS, TOLERANCES) . IT SEEMS LIKE MANY OTHER VW JETTA OWNERS FOR 2011-2014 ARE HAVING THIS ISSUE. I AM VERY UNHAPPY WITH THE FACT THAT I HAVE TO BRING MY CAR IN TO A SHOP TO HAVE HEADLIGHTS REPLACED. WHILE AT THE SAME TIME VW PUBLISHES NO INFORMATION FOR THE VEHICLE OWNER TO TROUBLESHOOT THESE ISSUES ON THEIR OWN. KINDA SEEMS WRONG, MAYBE ILLEGAL.
TAKATA RECALL. I HAVE A 2014 VOLKSWAGEN JETTA GLI EDITION 30 W/NAVIGATION. MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING THAT'S RIGHT IN MOTION. THE SAME DAY MY STEERING WHEEL STARTED CLICKING WHEN I TURNED IT TO THE LEFT ONE DAY. I WENT TO USE MY HORN AND IT WOULDN'T WORK. THEN NOTICED ALL OF MY ALL THE BUTTONS ON MY STEERING WHEEL WERE NOT WORKING EITHER. THE STEERING WHEEL BUTTONS ARE THE CONTROLS FOR THE NAVIGATION SETTINGS, TIME, PHONE. THERE ISN'T A WAY TO CHANGE SETTING USING THE CONSOLE BUTTONS. THE STEERING WHEEL CONTROLS ARE THE HUB OF SETTING CONTROLS. I CAN NOT USE MY HORN FOR ANYTHING. 18 WHEELERS SWAYING, SOMEONE NOT PAYING ATTENTION I CAN NOT USE MY HORN FOR ANY OF THESE REASONS. EVERY TIME I GET IN MY CAR I AM WITHOUT AN AIRBAG. I WENT ONLINE TO DO SOME RESEARCH. I FOUND A RECALL FOR THE 2014 JETTA I PRINTED OUT THE RECALL # AND TOOK IT TO THE DEALERSHIP AND SAID THIS RECALL AND THE CLICKING ON MY STEERING WHEEL MATCH. CAN YOU FIX THIS HERE? THE REPRESENTATIVE THEN TOLD ME THAT HE WAS SORRY THE RECALL DID NOT INCLUDE THE GLI 30 YEAR ANNIVERSARY EDITION JETTA. THE SHOP WOULD NOT ORDER THE PART WITHOUT A DIAGNOSTIC WHICH COST ME $120.88. ONCE THE DIAGNOSTIC WAS COMPLETE I RECEIVED A CALL "MA'AM YOU ARE CORRECT THE CLOCK SPRING IS WHAT NEEDS TO BE REPLACED AND THE PART IS $290.07 AND LABOR $316.88 WITH TAX A TOTAL OF $682.33 EVEN THOUGH EVERYTHING MATCHED THE RECALL. BECAUSE THIS RECALL ISN'T EXPANDED AND DOESN'T INCLUDE THE CORRECT CARS. I HAVE HAD TO PAY $803.21. I AM OUT SAFELY DRIVING WITH A AIRBAG OR THE SAFETY OF A HORN. THIS RECALL DOES NOT INCLUDE ALL CARS AFFECTED.
THE HORN ON MY 14' VW JETTA SE HAS A MIND OF ITS OWN. IT WILL WORK LONG ENOUGH FOR ME TO BLOW THE HORN AT SOMEBODY (SOMETIMES) AND THEN NOT WORK AGAIN FOR 2-14 DAYS.
DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.
RUST-ROTTED FUEL LINE CLAMP FAILURE RELEASED GASOLINE FUMES: I SMELLED RAW GASOLINE FUMES AFTER OPENING THE RIGHT PASSENGER DOOR TO LET OUT A PASSENGER AFTER DRIVING ABOUT A HALF A MILE FROM A COLD START. A MECHANIC TRACED THE FUMES TO A RUST-ROTTED CLAMP ON THE FUEL LINE THAT WAS ALLOWING RAW GASOLINE FUMES TO ESCAPE. HE SAID THE CLAMP WAS ON THE PASSENGER SIDE 'ON THE LINE THAT GOES TO THE INJECTOR FUEL RAIL NEAR THE FIREWALL.' I COLLECTED PART OF THE FAILED CLAMP FROM THE MECHANIC. IT APPEARED TO BE RUSTED AND OF AN INFERIOR MATERIAL NOT APPROPRIATE FOR SAFE USE ON A FUEL LINE. I HAVE PHOTOGRAPHED IT FROM TWO ANGLES.
MULTIPLE IGNITION COILS FAILED. THIS HAPPENED WHILE IN MOTION. WIFE STRANDED ON BUSY FREEWAY. FAILING IS BAD ENOUGH. THEY ARE MADE PRIMARILY OF RUBBER AND ARE MELTED TO THE SPARK PLUG AND CANNOT BE REMOVED BY NORMAL MEANS.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER (BOUCHER VOLKSWAGEN OF FRANKLIN, 6420 S 108TH ST, FRANKLIN, WI 53132), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
JANUARY, THE DRIVER SIDE HEAD LIGHT STOPPED WORKING WHILE DRIVING AT NIGHT ON THE CITY STREET (REPLACED LIGHT). MARCH, THE PASSENGER SIDE HEAD LIGHT STOPPED WORKING WHILE DRIVING AT NIGHT ON CITY STREET (REPLACED LIGHT). JUNE, BOTH HEAD LIGHTS STOPPED WORKING WITHIN A MONTH OF EACH OTHER, BOTH WHILE DRIVING AT NIGHT ON RESIDENTIAL ROADS (AGAIN, REPLACED LIGHTS). NOVEMBER, BOTH LIGHTS STOPPED WORKING SHORTLY AFTER I LEFT WORK AND WAS LESS THAN A BLOCK AWAY, AT NIGHT. AFTER TAKING THE VEHICLE IN TO THE DEALERSHIP, DEALERSHIP REPORTS NO ISSUES, BUT DOES ACKNOWLEDGE ONGOING PROBLEM FOR OTHER OWNERS OF THE SAME VEHICLE TYPE. I DO NOT BELIEVE THIS TO BE A LIGHT BULB ISSUE (AS IMPLIED BY THE DEALERSHIP'S SERVICE DEPARTMENT) AND I AM CONCERNED FOR THE SAFETY OF ANYONE WHO MAY ALSO ENCOUNTER THIS PROBLEM.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED THAT FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION OIL COOLER SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER (NORM REEVES VOLKSWAGEN SUPERSTORE IRVIN, 20 AUTO CENTER DR, IRVINE, CA 92618, (866) 938-3392) CONFIRMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A CONCUSSION, WHIPLASH, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO A BODY SHOP. VOLKSWAGEN OF MURRIETTA (LOCATED AT 41300 DATE ST, MURRIETA, CA 92562, (951) 249-7072) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
I JUST BOUGHT THIS CAR IN 2016 AT 30K MILES AND IT CURRENTLY HAS ONLY 50K MILES THE ENGINE SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO A FAULTY TIMING CHAIN TENSIONER THAT THE MANUFACTURER WILL NOT RECALL OR REPLACE. I'VE READ THAT THIS IS A COMMON ISSUE WITH VW AND AUDI 2.0T ENGINES IN SOME CASES I'VE HEARD OF ENGINES FIRES AS WELL AS POWER FAILURE ON FREEWAYS THAT CAUSED POTENTIALLY DEADLY ACCIDENTS, LOST OF HANDLING LOSS OF POWER IN GENERAL. LUCKILY THIS OCCURRED TO ME WHILE NOT IN MOTION BUT INSTEAD IN A DRIVEWAY. MY CAR HAS BEEN OUT OF SERVICE FOR 6 MONTHS NOW AND IS NO LONGER COVERED BY THE MANUFACTURE WARRANTY AND WILL BE FORCED TO PAY FOR THIS OUT OF POCKET.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS TAKEN TO ALEXANDRIA VOLKSWAGEN (107 WEST GLEBE RD, ALEXANDRIA, VA) WHERE IT WAS DIAGNOSED THAT TRANSMISSION FLUID LEAKED FROM THE VEHICLE AND THE GASKET AND OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE KEY BECAME STUCK AND FRACTURED INSIDE THE IGNITION SWITCH. THE FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS MALFUNCTIONING. THE CONTACT HAD TO WIGGLE THE KEY IN ORDER TO TURN THE ENGINE OFF. THE CONTACT STATED THAT THE KEY FRACTURED AND BECAME STUCK IN THE IGNITION SWITCH. THE DEALER (LEESBURG VOLKSWAGEN, 9105 US-441, LEESBURG, FL 34788, (352) 815-2465) ACKNOWLEDGED THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE CONTACT HAD AN INDEPENDENT MECHANIC COME TO HIS HOME TO REMOVE THE KEY AND REPAIR THE IGNITION SWITCH. THE MANUFACTURER ACKNOWLEDGED THE CONTACT'S CONCERN, BUT STILL WANTED TO CHARGE HIM FOR THE REPAIRS. THE FAILURE MILEAGE WAS 90,127.
TAKATA RECALL
THE DOOR LOCKS WONT WORK, KEEPS JUST CLICKING, THIS IS A SAFETY FEATURE WHEN DRIVING ALONE OR STOPPING AT RED LIGHTS, ANYONE CAN ENTER YOUR VEHICLE AT ANYTIME.THE KEY GETS STUCK IN IGNITION WONT TURN. HEADLIGHTS KEEP BLOWING
CHRONIC ISSUE WITH KEY EITHER NOT TURNING TO START IGNITION OR FAILING TO TURN TO SHUT THE VEHICLE OFF WHILE IN PARK. SALES PERSON SUGGESTED, "JUST TURN THE WHEEL BACK AND FORTH A LOT UNTIL IT WORKS. IT'S A SAFETY FEATURE." AFTER NUMEROUS INCIDENCES VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY ATTEMPTED TO HAVE ME PAY FOR THE FAILURE OF THEIR PRODUCT. UNDER EXTENDED WARRANTY THE HOUSING FOR THE DEFECTIVE PART IS COVERED, BUT NOT THE PART ITSELF. DEFECT IN THE PART IS A KNOWN PROBLEM. THIS IS THE SECOND MAJOR ISSUE I HAVE HAD WITH THIS VEHICLE IN LESS THAN 3 YEARS.
IGNITION KEY WOULD NOT TURN AT ALL, COULD NOT START CAR OR ENGINE. TRIED TURNING WHEEL, BRAKE, EMERGENCY BRAKE, GEARSHIFT, STILL COULD NOT TURN KEY. INTERNET SEARCH FOUND NUMEROUS PROBLEMS WITH VW JETTA IGNITION KEY PROBLEMS. THIS IGNITION SHOULD BE RECALLED DUE TO SAFETY CONCERNS.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. UNABLE TO TURN OFF ENGINE.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO DARCARS VOLKSWAGEN SILVER SPRING (12511 PROSPERITY DR, SILVER SPRING, MD 20904) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED THE CONTACT'S COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 72,844. UPDATED 11/07/17*LJ CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 7/19/18*JB *TR
HORN AND CAR ALARM STOP WORKING SINCE 09/03/2017. I WAS DRIVING ON A HIGHWAY WHEN MY HORN STOP WORKING, AS SOON AS I GOT A CHACE TO PULLED OVER, THAT'S WHEN I NOTICED THAT MY CAR ALARM STOPPED WORKING TOO, I CALLED THE DEALER TO MAKE AN APPOINTMENT TO FIXE IT THE ISSUE THAT IT SEEMS IT A MANUFACTURER RECALL BUT I'M GETTING CHARE FOR IT.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO SOUTH BAY VOLKSWAGEN (3131 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL AND STEERING LOCK NEEDED TO BE REPLACED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,879.
THE HORN DOES NOT WORK, ENGINE LIGHT STAYS ON WHILE DRIVING OR IN PARK, WHEN YOU PUT GAS IN THE VEHICLE YOU HAVE TO PRESS THE ACCELERATOR FOR IT TO START OTHERWISE IT WILL CUT OFF, HEATER BLOWS A LITTLE ON 2 OTHER THAN THAT BLOWS OUT COOL AIR