2014 Volkswagen Jetta Complaint Log

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC WARNING INDICATOR ILLUMINATED. SHORTLY AFTER, THERE WAS A DRASTIC REDUCTION IN SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED AN INTERNAL PART WITHIN THE TURBO ENGINE ASSEMBLY. TWO WEEKS LATER, THE INDICATOR ILLUMINATED AGAIN AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS TO ESCALATE THE CONCERN AND RESPOND BACK TO THE CONTACT TO DETERMINE A REPAIR REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

IGNITION KEY WILL NOT ROTATE IN IGNITION SWITCH TO TURN ENGINE OFF. THIS IS A COMMON DEFECTIVE DESIGN CONDITION IN THE NON-KEYLESS MODELS. ONE TRICK LEARNED ON INTERNET IS TO TAP END OF KEY WITH SCREWDRIVER HANDLE WHILE LIGHTLY TURNING IN OFF DIRECTION. SAFETY CONCERN IS INABILITY TO TURN CAR ENGINE OFF IN EMERGENCY, ELECTRICAL FAULT/FIRE OR FOR POLICE SAFETY.

THE HORN STOPPED WORKING FROM ONE DAY TO THE NEXT DAY. WE WERE DRIVING ON FRIDAY AND USED THE HORN ON THE ROAD AND SATURDAY IN THE DRIVEWAY I HONKED THE HORN AT MY WIFE AND IT DID NOT WORK. I ALSO NOTICED THAT WHEN WE SET THE CAR ALARM ON SATURDAY THE HORN WOULD NOT WORK.

ONE DAY I WAS PULLING OUT OF A PARKING LOT ONTO A SMALL STREET WITH A SLIGHT HILL. FELT LIKE THE CAR WAS STALLING BUT I THOUGHT MAYBE I DIDN'T PRESS ON THE GAS HARD ENOUGH. THE CAR ROLLED SLIGHTLY BACKWARDS UNTIL I HIT THE BRAKES. I TRIED PRESSING THE GAS HARDER. NEXT THING I KNEW, THE ENGINE WAS OFF AND BATTERY WARNING LIGHT CAME ON. A COUPLE OF OTHER LIGHTS CAME ON AS WELL, BUT THOSE COME ON AND THEN GO OFF OFTEN SO I DON'T KNOW WHAT TO MAKE OF THAT. THE NEXT DAY I WAS DRIVING DOWN THE ROAD AND AS I SLOWED DOWN WITH TRAFFIC APPROACHING STOP LIGHT THE VEHICLE STARTED TO SHAKE AS IF IT WAS TRYING TO QUIT ON ME. I PULLED OVER INTO A BANK PARKING LOT TO STOP AND RESTART THE CAR. ANOTHER LIGHT CAME ON BUT IT IS OFF NOW. I'M WORRIED THAT THIS WILL HAPPEN AGAIN AND RESULT IN AN ACCIDENT. NOT SURE WHAT IS WRONG OR IF THE VEHICLE IS SAFE TO DRIVE.

REPEATED HEADLIGHT FAILURE. DRIVER AND PASSENGER HEADLIGHT BULBS REQUIRE REPLACEMENT AFTER 3-4 MONTHS.

MY JETTA HAS BEEN LEAKING TRANSMISSION FLUID. I WAS SEARCHING TO SEE WHAT GEAR OIL IS NEEDED FOR MY CAR AS I WOULD LIKE TO FILL IT BACK UP TO THE APPROPRIATE LEVEL AND A RECALL SHOWED UP ABOUT AN O-RING BETWEEN THE TRANSMISSION AND THE OIL COOLER. MY CAR WAS NOT LISTED IN THIS RECALL, HOWEVER MY CAR IS STILL LEAKING TRANSMISSION FLUID AT THIS TIME. ON ANOTHER SUBJECT MY FUEL PUMP SEEMS TO RUN FOR AWHILE AFTER I SHUT THE CAR OFF. I TOOK IT TO A VW DEALERSHIP AND THEY STATED IT WAS FINE. STILL A BIT OF A WORRY AS SOMETIMES IT RUNS FOR UP TO 3 MINUTES AFTER.

WEEK OF APRIL 3RD 2016 (APPROX THU APR 7TH) MY 17 YEAR OLD SON EXPRESSED CONCERN THAT THE PASSENGER SIDE, REAR SEAT BELT BUCKLE WOULD NO LONGER SLIDE DOWN THE SEAT BELT BECAUSE IT WAS GETTING CAUGHT AT A TORN SPOT ON THE SEAT BELT THAT WAS NOW BEGINNING TO FRAY. WE COULD NOT USE THE SEAT BELT THE WAY THAT IT WAS SO HE SAT ON THE OTHER SIDE TO GET HOME. ...UPDATED 08/31/16 *BF WE OBSERVED THE SEAT BELT AND NOTED THAT IT WAS SEVERELY FRAYED APPROX OF AN INCH INTO THE EDGE OF THE SEAT BELT. THE NYLON WEBBING WAS BUNCHING UP AND NOT ALLOWING THE BUCKLE TO SLIDE DOWN THE SEAT BELT. MY FIRST ASSUMPTION WAS THAT THE SEAT BELT GOT SLAMMED IN THE DOOR AND MAY HAVE CUT IT ALLOWING THE SEAT BELT TO START TO FRAY. THINKING THIS WAS THE CASE WE DECIDED TO TRIM THE FRAYED FIBERS FROM THE BELT AND USE AN IRON TO SEAL THE AREA BY HEATING IT. THIS WORKED WELL AND ALLOWED US TO CONTINUE TO USE THE SEAT BELT BUT UPON FURTHER EXAMINATION WE NOTICED THAT THE FRAYED AREA WAS EXACTLY WHERE THE BELT STOPS IN THE OPENING IN THE REAR DASH, EXACTLY!. WE LOOKED AT THE OTHER TWO BELTS, REAR CENTER, AND REAR DRIVERS SIDE AND NOTICED THE SAME FRAYING OCCURRING IN VARYING DEGREES OF DAMAGE, IN THE EXACT SAME LOCATIONS, RIGHT WHERE THE SEAT BELT STOPS IN THE OPENING IN THE REAR DASH, THE EXACT SAME SPOT!..I CALLED THE DEALERSHIP, THELEN IN BAYCITY, MI TO ASK THEM TO LOOK AT THE SEAT BELTS WHILE THE CAR WAS IN FOR ITS 30,000 MILE SCHEDULED OIL CHANGE. I BROUGHT THE CAR IN ON APRIL 29TH 2016.THE DEALERSHIP FOUND ADDITIONAL MAINTENANCE THAT NEEDED TO BE DONE AND TOLD ME THAT I WOULD HAVE TO LEAVE THE CAR AND THAT THEY WOULD HAVE TO ELEVATE THE SEAT BELT ISSUE TO THE REGIONAL VOLKSWAGEN REP. I AGREED TO LEAVE THE CAR. I RETURNED TO PICK UP THE CAR AND WAS TOLD THE SEAT BELT DEFECT WOULD NOT BE COVERED BY VW. I APPEALED TO VW CUSTOMER SERVICE AND BBB AUOTLINE BUT HAVE BEEN DECLINED EACH TIME. ...UPDATED 08/30/16 *BF VIN NUMBER IS INVALID UPDATED 6/20/18*JB

BOUGHT USED CAR IN SEPTEMBER 2015 HAVE HAD TO REPLACE LOW BEAMS MULTIPLE TIME. DRIVER SIDE LOW BEAM REPLACED ONCE. PASSENGER SIDE LOW BEAM HAVE REPLACED 3 TIMES. I HAVE SEEN OTHER JETTA'S WITH THE SAME PROBLEM

HEADLIGHTS NEED TO BE REPLACED ON . DOES NOT MATTER THE QUALITY OF BULBS THAT WE BUY THEY'RE BURNING OUT AT LEAST 3 TIMES A YEAR. SOMETIMES SINGULARLY BUT HAS HAPPENED TO BOTH HEADLIGHTS AT SAME TIME BEFORE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS NOW

AT 60MPH VEHICLE LOST POWER ON HIGHWAY AND ULTIMATELY STALLED OUT. IT RESTARTED 6 TIMES BUT NOT ENOUGH POWER TO MOVE AND STALLED IN APPROX 20 SECONDS. IT ACTED LIKE A FLOOD OUT SITUATION. NO THROTTLE RESPONSE. IT JUST CHUGGED AND DIED. JAN 24, 2016 33 DEGREES. 37,000 MILES. AFTER A NUMBER OF TRIES AND STALLS FINALLY STARTED UP AFTER 45 MINUTES....SO FAR HAS CONTINUED TO RUN FINE. 2/3 FULL TANK OF DIESEL.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE CHANGING THE FRONT DRIVERS SIDE TIRE, THE FRAME DETACHED FROM THE JACK. THE CONTACT STATED THAT HE PLACED THE JACK IN THE PROPER POSITION ACCORDING TO THE OWNERS MANUAL. THE CONTACT STATED THAT THE DESIGNED PLACE TO PLACE THE JACK WAS NOT STRONG ENOUGH TO JACK THE VEHICLE. THE MANUFACTURER NOR DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 35,999.

MOON ROOF FRONT PANEL IS SHATTERED IT WAS IN THE GARAGE OVERNIGHT AND I LOOKED UP WHEN PULLING OUT AND THOUGHT OH THERE IS FRONT ON IT SO I TOUCHED IT . IT FELT LIKE PAPER I GOT OUT OF THE CAR AND IT'S ALL CRUSHED.

The contact owns a 2014 Volkswagen Jetta. The contact stated while driving 50 MPH, the vehicle started jerking and lost motive power. The contact stated that the check engine warning light was blinking. The vehicle was taken to the dealer and the spark plugs were replaced, but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 15V028000 (Fuel System, Gasoline) and referred the contact to the dealer for assistance. The dealer was contacted but no assistance was not provided. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall. The failure mileage was 30,000.

WHEN I DRIVE THE CAR IN COLD, SNOWY WEATHER THE WINDSHIELD WIPER FLUID WILL NOT WORK AND THE WIPER BLADES WILL FREEZE TO THE WINDSHIELD (WHILE MOVING) WHEN THE DEFROSTER IS ON HIGH HEAT. THE WIPER FLUID I USE IS DESIGNED NOT TO FREEZE. THIS RESULTED ON NO VISIBILITY DUE TO THE DEICING AGENT THAT WAS USED ON THE ROADS STICKING TO MY WINDOW. I HAD TO EXIT AND DRIVE OFF THE FREEWAY WITH MY HEAD OUT THE WINDOW AND MY VISIBILITY WAS SEVERELY LIMITED. I ALMOST HIT THE RAIL AND THE WALLS INSIDE A TUNNEL UNTIL I COULD EXIT BECAUSE I COULD NOT SEE.

FORCED OFF ROAD BY ANOTHER DRIVER, HIT POLE AND MY FACE HIT STEERING WHEEL AND HEAD SHATTERED WINDSHIELD CAUSING SEVERE CONCUSSION, CUTS/BRUISES AND NECK ISSUES.

I PURCHASED A 2014 VW JETTA, BRAND NEW FROM VW BOISE IN IDAHO. ON 3 OCCASIONS, I REPORTED AN ISSUE WITH THE CAR SHAKING/LOSING ACCELERATION POWER WHILE DRIVING (A SERIOUS SAFETY ISSUE). IN OCTOBER 2015, I HAD IT IN FOR SERVICE AND EXPLAINED THE SITUATION TO THEM AGAIN, THEY ASSURED ME THAT A SOFTWARE UPDATE WOULD FIX IT. ON 12/02/2015, I WAS DRIVING TO PICK UP MY DAUGHTER AFTER WORK AND A CAR IN FRONT OF ME WAS TURNING. I BRAKED AND THE CAR STARTED TO SHAKE AND STUTTER. I LET OFF OF THE BRAKE AND LIGHTLY PRESSED THE GAS TO ACCELERATE AND THE CAR STARTED SHAKING VIOLENTLY. I IMMEDIATELY TURNED INTO THE PARKING LOT AND MY CAR BLEW A CLOUD OF EXHAUST AND DIED. I HAD TO WAIT OVER 25 MINUTES BEFORE I WAS ABLE TO SPEAK WITH A REP FROM VW ROADSIDE AND THEN I HAD TO WAIT AN ADDITIONAL HOUR BEFORE THE TOW TRUCK WOULD BE ABLE TO TOW MY CAR. I ALSO WAS NOT GIVEN A LOANER BECAUSE THEY STATED THAT THEY HAD NONE AVAILABLE. I HAD TO CALL VW FOR AN UPDATE AS THEY HAD NOT CALLED ME AND THEY SAID IT MIGHT BE BECAUSE OF BAD GAS (WHICH I KNOW IS NOT THE ISSUE AS IT HAS BEEN DOING THIS FOR OVER A YEAR). THEY SAID THEY WOULD CALL ME BEFORE CLOSE OF BUSINESS ON 12/03 WITH ANOTHER UPDATE. I DID NOT GET A CALL BACK AND I FILED A COMPLAINT WITH THE VW CONSUMER'S DEPARTMENT BUT THEY WERE NOT HELPFUL AND SAID THEY'LL HAVE TO REFER IT TO A REGIONAL MANAGER. I AM STILL STUCK WITHOUT MY CAR, WITHOUT ANY EXPLANATION, AND WITHOUT A LOANER VEHICLE.

2014 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH VEHICLE VOICE RECOGNITION SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED THE VOICE RECOGNITION SOFTWARE HAS A FLAW WITH RECOGNIZING FEMALE VOICES. THE DEALER WAS NOTIFIED. *JS

I WAS DRIVING MY 2014 JETTA SE (14 MONTHS AGO 13658 MILES ON THE CAR) ON NOVEMBER 25, 2015, WHEN IT COMPLETELY STOPPED ON HIGHWAY 101 IN CALIFORNIA AT 4 PM ON THE DAY BEFORE THANKSGIVING. I WAS AT A COMPLETE STOP WHEN THE ENGINE TURNED OFF. I TURNED OFF MY CAR AND RESTARTED IT AND THE ENGINE WAS SHAKING BADLY (FROM SIDE TO SIDE) AND THE MORE I DROVE THE CAR THE MORE LIGHTS STARTED TURNING ON. I WAS STUCK IN MAJOR HOLIDAY TRAFFIC AND ALMOST GOT HIT ON NUMEROUS OCCASIONS AND GOT HONKED AT MULTIPLE TIMES BECAUSE I WAS UNABLE TO KEEP UP IN TRAFFIC DUE TO THE VIOLENT SHAKING OF THE VEHICLE. GOING ABOVE 25 MILES AN HOUR CAUSED THE CAR TO MAKE A LOUD NOISE AND SHAKE EVEN MORE VIGOROUSLY, MAKING IT IMPOSSIBLE AND DANGEROUS TO DRIVE. THE FIRST LIGHTS TO TURN ON INCLUDED THE EPC, OIL LIGHT (ENGINE LOW OIL) AND ENGINE (EMISSION CONTROL LIGHT). HOWEVER, AS I DROVE THE CAR MORE, TO PULL OVER TO SAFETY BECAUSE I WAS UNABLE TO PULL OVER AT THE CURRENT PLACE I BROKE DOWN, THE MORE LIGHTS STARTED TO TURN ON SUCH AS THE TIRE PRESSURE SYSTEM. I HAD TO BE TOWED TO THE NEAREST DEALER WHO SAID 3 OF MY 4 IGNITION COILS WERE MISFIRING. I GOT THE CAR BACK ON DECEMBER 1, 2015 AND MY CAR BROKE DOWN AGAIN ON DECEMBER 4, 2015, WITH THE SAME PROBLEM. IT WAS BROUGHT BACK INTO A DIFFERENT DEALER DUE TO BREAKING DOWN IN A DIFFERENT AREA. THE IGNITION COILS HAVE FAILED AGAIN, CAUSING MY ENGINE TO SHUT DOWN AND PUTTING ME IN A VULNERABLE PLACE. I AM LUCKY THAT MY ENGINE FAILED ON A CITY STREET THE SECOND TIME COMPARED TO A BUSY HIGHWAY BUT THIS CAR IS NOT SAFE AND I AM LUCKY TO BE ALIVE, BECAUSE THE FIRST BREAK DOWN ON A MAJOR HIGHWAY WAS NOT ONLY SCARY BUT A LIFE-THREATENING SITUATION.

THE ENGINE STALLED WHILE DRIVING DOWN THE HIGHWAY. THE GLOW PLUG LIGHT STARTED FLASHING AND THEN THE ENGINE STARTED LOSING POWER. THE ACCELERATION SLOWED TO A HALT AND THEN THE ENGINE JUST SHUT OFF. I COASTED TO THE SIDE OF THE ROAD AND HAD TO BE TOWED AWAY. THE VEHICLE WOULD NOT START AGAIN.

I WAS UNDER THE IMPRESSION OF BUYING A GOOD CAR, WHEN I PURCHASE THIS VEHICLE ON MARCH 6 2015 I WAS NEVER INFORM ABOUT THE CURRENT RECALL #14V1820000, I PURCHASE THIS VEHICLE BRAND NEW, EVEN SO IS A 2014 MODEL, ALSO I TOOK THE CAR FOR SERVICE (JUNE) I THINK AND ALSO I WAS NEVER NOTIFIED OF A NEW RECALL THAT WAS ISSUED ON JAN 23 2015 RECALL #15V028000, AND THEN I WAS NEVER NOTIFIED ABOUT THE RECENT RECALL ISSUED ON AUG 04 2015, RECALL #15V483000, I WOULD LIKE TO PROCEED AND HELD VW CO RESPONSIBLE FOR ANY WRONG DOING SINCE THE VEHICLE CAN COST FIRE AND IS UNSAFE TO DRIVE, I'M A SR RETIRED AND WOULD LIKE HELD VW RESPONSIBLE FOR THEIR PRODUCT AND BECAUSE THEY SOLD ME A CAR WITHOUT DISCLOSING THE RECALLS ON THE VEHICLE. I BOUGHT THE CAR IN MARCH 6 2015 BRAND NEW EVEN SO IS A 2014 MODEL. AGAIN I SHOULD BE GIVEN TRHU INFORMATION ABOUT THE CAR STATUS.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF SHATTERED WHILE IT WAS CLOSED. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS CAUSED BY AN OUTSIDE INFLUENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES WITH THE ELECTRICAL SYSTEM, WHICH CAUSED THE LIGHTS, HORN, AND BATTERY TO FAIL, AND THE RADIO TO OVERHEAT. ALSO, THE ABS AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE VOLKSWAGEN OF SOUTH ATLANTA (LOCATED AT 4305 JONESBORO ROAD, UNION CITY, GA), BUT WAS NOT DIAGNOSED. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ECU WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 103,000.

ON TUESDAY, AUGUST 4, 2015, I WAS DRIVING MY LEASED 2014 JETTA WITH MY 1 YEAR OLD BABY, WHEN MY BRAKES COMPLETELY LOCKED UP. UNFORTUNATELY, AT THE TIME, WE HAPPENED TO BE AT A STOP SIGN ON A STEEP HILL ABOUT A HALF A BLOCK FROM OUR HOUSE. AS I BEGAN ROLLING BACKWARDS DOWN THE HILL TRYING TO DO EVERYTHING I COULD THINK OF IN THAT MOMENT OF SHEER PANIC, I TRULY DID NOT THINK THE OUTCOME WAS GOING TO BE GOOD. THANKFULLY AFTER ABOUT FIFTEEN SECONDS OF NO BRAKES WHATSOEVER, THEY FINALLY POPPED BACK ON. I LEASE THIS JETTA, SO I HAD IT TOWED FOR FREE TO A DEALERSHIP WHERE I OBVIOUSLY HAVE TO GET ALL OF THE WORK DONE. THEY CALLED TO LET ME KNOW THAT MY ONE YEAR OLD CAR HAD FAULTY WHEEL BEARINGS AND IT WAS CAUSING THE COMPUTER TO GET CONFUSED AND THEREFORE MAKING MY BRAKES SEIZE UP. MY CAR IS 1 YEAR OLD AND HAS 14,000 MILES ON IT WITH NO OTHER SYMPTOMS AND/OR NOISES THAT WOULD SIGNIFY BAD WHEEL BEARINGS. WHICH MADE IT EVEN WEIRDER IS I CALLED MY OLD VOLKSWAGEN DEALERSHIP (I JUST MOVED A MONTH AGO) AND I ASKED HIM IF IT COULD INDEED BE MY WHEEL BEARINGS. HE SAID IT WAS EXTREMELY UNLIKELY AND THAT IF IT WERE, MY BRAKES PROBABLY WOULDN'T HAVE POPPED BACK ON. MAYBE I'M JUST BEING PARANOID, BUT THIS ALL IS SO FISHY TO ME. I FEEL LIKE THEY BE COVERING UP AND/OR MISDIAGNOSING THE CAR TO AVOID A POSSIBLE LAW SUIT BECAUSE MY BRAKES FAILED. I'M TERRIFIED TO GET BACK IN THE CAR EVEN AFTER THEY'VE "FIXED" IT.

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED SERVICE TO REMEDY THE FAILURE, BUT IT CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

ON JULY 5, 2015, THE CLUTCH FAILED. THE CLUTCH WAS DEPRESSED TO DOWNSHIFT THE CAR AS WE WERE APPROACHING A TURNPIKE OFF RAMP. THE GEAR SELECTOR WAS MOVED OUT OF TOP GEAR AND INTO NEUTRAL; THE CLUTCH WOULD NOT RETURN, AND THE GEAR SELECTOR WOULD NOT MOVE OUT OF NEUTRAL. THE CAR HAD TO BE MANEUVERED THROUGH TRAFFIC FROM THE FAR LEFT LANE TO THE RIGHTS-SIDE SHOULDER, IN NEUTRAL. THIS PUT MY FAMILY AND EVERYONE AROUND US AT RISK OF SERIOUS INJURY. THERE WAS NO DEGRADATION OF CLUTCH SYSTEM PERFORMANCE. THIS CLUTCH FAILURE CAME SUDDENLY AND WITHOUT WARNING. I HAVE READ COMMENTS FROM OTHERS ONLINE WHO HAVE EXPERIENCED SIMILAR ISSUES. SEVERAL MONTHS AGO, THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALERSHIP SERVICE MANAGER SUGGESTED THAT THE CLUTCH ISSUE COULD BE RELATED TO THE BRAKE BOOSTER ISSUE. MY WIFE AND I HAVE DRIVEN MANUAL TRANSMISSION CARS FOR YEARS. THIS IS THE FIRST CLUTCH-RELATED PROBLEM WE'VE EVER EXPERIENCED. UPDATE 9/15/15*CW UPDATED 11/7/2017*CN

PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR

2014 VW JETTA HAS BEEN EXPERIENCING PROBLEMS WITH LOW TIRES AND HANDLING ISSUES WHILE DRIVING ON DRY, WET OR EXTREME HEAT CONDITIONS. THIS CAR HAS BEEN SERVICED BY THE DEALER SINCE ITS PURCHASE 13-NOV-2013 AND WASN'T UNTIL 1-MAY-2015 THAT WE NOTICED 3 OF THE 4 TIRES HAVE SIDEWALLS WHICH HAVE SEPARATED AND COME APART ON THE SIDE OF THE TIRE AS WELL AS IN MULTIPLE PLACES OF THE TIRE. THE TIRES HAVE 20,000 MILES ARE IN GREAT CONDITION AND HAVE PROBLEMS WITH THE SIDEWALLS ONLY. SEEMS TO BE A RECURRING ISSUE I HAVE NOTICED WITH THESE TIRES AND I AM HAVING THEM ALL REPLACED! *TR

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & WENT TO SLEEP. BY MORNING, I WOKE UP FEELING EVEN MORE SORE, PLUS HAD A FEVER. UNABLE TO FUNCTION, I CALLED MY FAMILY & DR. & WAS ADVISED TO VISIT THE ER. I WAS TOLD I HAD THE FLU, BUT I DENIED THE DIAGNOSIS & A SWAB CAME BACK NEGATIVE. THEY SAID MY WBC WAS UP WI/ NO EXPLANATION FROM THE CULTURES. THEY COULDN'T PUT A FINGER ON IT & THEY DECIDED TO KEEP ME OVERNIGHT. BY THE A.M., MY WBC HAD INCREASED & MORE TESTS WERE RAN. THEY SAID IT WAS POSSIBLY VIRAL BUT LATER SAID THEY DIDN'T HAVE MUCH TO TELL ME. THEY PUT ME ON TWO ANTIBIOTICS & MY HOSPITAL STAY LASTED UNTIL 3/31. INITIALLY, THE CAR WAS NOT SUSPECTED SUSPECTED THE CAR, UNTIL 3/28 WHEN MY DAD CALLED THE HOSPITAL & MENTIONED HOW HE FELT WHEN IN IT..HE SAID SOMETHING IS WITH THIS CAR & HE FELT HIS EYES ROLLING IN THE BACK OF HIS HEAD. HE SAID HE COULDN'T BE DRIVING IT AS IT WAS. HIS SYMPTOMS LED HIM TO DO THE INTERNET & HE CAME ACROSS NUMEROUS REPORTS ABOUT VWS' SMELL & IT SICKENING PEOPLE. HE DIRECTED ME TO THE SAME INFO & TOLD ME TO TELL THE DOCTORS ABOUT THE CAR AND HIS FINDINGS. I DID SO, BUT TO NO AVAIL. HAVING SEEN THAT THERE HAS BEEN NO DEVELOPMENTS, RECALLS, ASSOCIATED WITH THIS KNOWN ISSUE, I AM ALSO SUBMITTING THIS COMPLAINT. THE COMMONALITY BETWEEN MY SYMPTOMS AND OTHERS' LEADS ME TO BELIEVE THAT THERE SHOULD BE FURTHER INVESTIGATION INTO THIS TO PREVENT SICKNESS. *TR

I WAS DRIVING DOWN THE STREET AND HIT A POTHOLE. IT WAS A VERY BAD HIT SO I ASSUMED IT GAVE ME A FLAT TIRE. I DID NOT HAVE A FLAT TIRE, THE RIM COMPLETELY CRACKED IN MULTIPLE PLACES. I UNDERSTAND A RIM BENDING BUT THIS SEVERE OF A CRACK IS A DANGER TO ANYONE WHO HAS THIS CAR OR THESE RIMS. *TR

TL* THE CONTACT OWNED A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SLID ON ICE AND CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE NOSE AND LIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT HAD TO BE TRANSPORTED IN AN AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,798.

WE DROVE OUR 2014 V/W JETTA TO GROCERY STORE AND VEHICLE WAS PARKED IN THE PARKING LOT WHILE MY HUSBAND WAS SITTING IN IT WAITING FOR ME TO RETURN NO MORE THAN 20 MINUTES THE VEHICLE ENGINE LIGHT CAME ON AND BEGIN FLASHING AND TURNED OFF AND WOULD NOT TURN BACK ON. WE CALLED AAA FOR TOWING AND AN EXTRA BATTERY BUT THE BATTER WAS WORKING FINE. ALMOST 2 HOURS LATER WAITING FOR 2ND TOW TRUCK TO COME AND TOW THE VEHICLE, IT TURNED OVER AND WE MANAGED TO DRIVE 2 MILES HOME AND THE CAR STARTED ONE MORE TIME AND HAS NOT TURNED BACK ON SINCE. WE HAD VEHICLE TOWED TO THE DEALER AND THE DEALER SAYS IT IS ENGINE PROBLEM AND WE HAVE TO PAY $396 TO PAY FOR REPAIR. WE HAVE HAD THIS BRAND NEW VEHICLE FOR 9 MONTHS AND IT HAS BURNED MY HUSBAND BACK AND NOW IT DOESN'T WORK..... *TR

*WHITE POWDER/MOLD ON THE WINDOW TRIMS. ALL FOUR WINDOWS. ALL OVER THE SEAT AND VEHICLE WHEN A/C WAS ON. I WAS EXPOSED TO THIS UNKNOWN SUBSTANCE FOR NEARLY 3 MONTHS. I ASKED VW TO CONDUCT AN INVESTIGATION TO FIND OUT WHAT WAS THAT CHEMICAL OR SUBSTANCE, SADLY THEY NEGLECT MY REQUEST. FROM WHAT I FOUND OUT, SOME VW VEHICLES HAVE THIS PROBLEM, YET NONE HAS TAKEN A SINGLE STEP TO INVESTIGATE THIS MATTER. I WOULD AT LEAST LIKE TO KNOW WHAT KIND OF IMPACT HIS COULD HAVE ON ME AND THE PEOPLE (KIDS WHO WERE RIDING WITH ME) CAR. UPDATED 11/07/2017*CN

THIS IS A 2014 VOLKSWAGEN JETTA SPORTWAGEN TDI (TURBO DIESEL) I COMMUTE FROM CHARLOTTE, NC TO DETROIT, MI APPROX ONCE EVERY 3 WEEKS. I TRAVELLED FROM A COLD (15F), WET CLIMATE, TO A WARMER CLIMATE (34F), AND PARKED MY VEHICLE OVERNIGHT. THE NEXT MORNING, THE CAR WOULD NOT TURN OVER, AND ACTED LIKE THE BATTERY WAS DEAD. I CHECKED THE BATTERY, AND IT WAS 13.9VDC. I CONTINUED TO TRY TO START THE VEHICLE, EACH TIME THE STARTER MOTOR JUST MAKING A GRINDING NOISE AND NOT TURNING OVER. I LEFT THE VEHICLE FOR APPROX 20 MINUTES, AND TRIED AGAIN, WHEN IT EVENTUALLY TURNED OVER, ALL THE WARNING LIGHTS ON THE DASH CAME ON, AND THE CAR IDLED VERY ROUGHLY AT APROX 400 RPM. I TRIED TO INCREASE THE RPM, AND EVENTUALLY (5 MINUTES OF GENTLY PUSHING THE ACCELERATOR) IT GOT UP TO 800-900 RPM. I TRIED TO DRIVE, AND THE CAR STUMBLED AND SPUTTERED FOR A WHILE BEFORE GETTING UP TO NORMAL SPEED. THIS HAS HAPPENED 5 TIMES TOTAL SO FAR. 3 TIMES DEAD BATTERY / HYDRO LOCK SITUATION OCCURRED 1 TIME THE CAR RAN ROUGHLY, AND THEN WHEN I PULLED OUT ONTO THE MAIN ROAD THE CAR STUMBLED, DIED, AND WOULD NOT LET ME ACCELERATE. I QUICKLY PUT THE HAZARD FLASHER LIGHT ON, AND SOMEHOW AVOIDED A COLLISION WITH THE CARS AROUND ME. 1 TIME THE CAR RAN ROUGHLY FOR APPROX 5 MINUTES, THEN RAN SMOOTHLY THE REST OF THE TRIP. I'M WORRIED THAT I'VE DAMAGED THE ENGINE

1. ENGINE STOPPED RUNNING WHILE TRAVELING ON SURFACE STREETS 35 MPH. 2. GLOW PLUG WARNING LIGHT APPEARED ON DASH 3. VEHICLE COASTED TO STOP AT CURB, UNABLE TO RESTART 4. TOWED TO DEALERSHIP, VEHICLE DIAGNOSED WITH CATASTROPHIC FAILURE OF HIGH PRESSURE FUEL PUMP 5. CURRENTLY UNDER WARRANTY REPAIRS FOR ENTIRE FUEL SYSTEM 7-$10000. *TR

AT 13K MILES THE ENGINE HYDROLOCKED DUE TO ICING IN THE INTERCOOLER. CAR IS A 2014 JETTA TDI VALUE EDITION. THEY "FIXED IT" BY A VW TSB. TURNS OUT IT IS A VERY WELL KNOWN ISSUE. CONDENSATION FREEZES IN THE INTERCOOLER AT LOW TEMPS (BELOW 25 DEG), THEN MELTS AND IS SUCKED IN WHEN YOU START YOUR CAR (OR TRY) THE NEXT MORNING.

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS LIMP MODE. I PULLED INTO A PARKING LOT, LET MY CAR IDLE FOR A FEW MINUTES AND THERE WAS NO CHANGE. I SHUT THE CAR OFF, WAITED A MINUTE OR TWO, AND RESTARTED THE ENGINE, APPEARED TO RUN FINE AND I CONTINUED MY DRIVE HOME. I PULLED MY VAGCOM CODES AND SAW THAT P0299, LOW BOOST PRESSURE, I ATTEMPTED TO GET MY CAR INTO THE DEALER, BUT THEY WERE TOO BUSY. I DID NOT DRIVE MY CAR TUESDAY, BUT DROVE IT TO AND FROM WORK WEDNESDAY WITHOUT A PROBLEM. ON THURSDAY MORNING I STARTED MY CAR (-5F), IT IDLED FOR LESS THAN A MINUTE AND THEN DIED. IT CONTINUED TO TURN OVER, BUT WOULD NOT START. I PULLED THE CODES AGAIN (DID NOT CLEAR THEM FROM EARLIER IN THE WEEK) AND SAW THAT I HAD A NEW FAULT P0087, LOW FUEL PRESSURE. I HAD MY CAR TOWED TO THE DEALER (VW ROADSIDE IS SLOW, BUT FREE) AND DID NOT HEAR ANYTHING FROM THE DEALER UNTIL FRIDAY AFTERNOON. I WAS TOLD THAT ICE WAS DISCOVERED IN MY INTERCOOLER AND THAT IT HAD BEEN REPLACED AND THE COLD WEATHER KIT WAS INSTALLED. *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO HESITATE AND THE VEHICLE STALLED. THE CONTACT PARKED, TURNED OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR FLAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, WHEN DRIVING IN COLD INCLEMENT WEATHER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE CHECK ENGINE WARNING LIGHT AND THE GLOW PLUG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 21,758.

I HAVE A 2014 GLI AUTOBAHN WITH THE PADDLE SHIFTERS AND THE SPORTS MODE OPTION. TODAY I ENGAGED THE SPORTS MODE OPTION AND THE VEHICLE'S RPM WERE ALMOST REDLINING BUT IT WILL TAKE AWHILE TO FEEL THE SHIFTING ON THE TRANS. I AM WORRIED THAT THIS MAY BE A PROBLEM TO THE TRANS ON THIS VEHICLE. THE SECOND PROBLEM THAT I AM HAVING I BELIEVE IS THE SUSPENSION DUE TO THE SMOOTHNESS OF THE VEHICLE IS NO LONGER THEIR. I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP YET BUT WILL SOON. PLEASE ADVISE IF ANY OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUES THAT I AM HAVING. THANKS. *TR

WHEN DRIVING AT HIGHWAY SPEEDS THE BRAKES SEEM INCREASINGLY INEFFECTIVE. I WAS IN A FENDER BENDER DUE TO WEAK BRAKING IN AN EMERGENCY SITUATION GOING APPROXIMATELY 60MPH AT A SEEMINGLY REASONABLE DISTANCE. THERE WERE ABSOLUTELY NO SKID MARKS OR TIRE SQUEALS. IT SEEMED THAT THE HARDER I PRESSED THE BRAKE PEDAL THE LESS EFFECTIVE THE BRAKES WERE AND I BELIEVE THAT BRAKE PEDAL ACTUALLY HIT THE FLOOR. I HAVE NOTICED THE BRAKES FELT SPONGY BEFORE WHEN BRAKING HEAVY. I HAVE ALSO NOTICED THAT WHEN THE CAR SITS FOR AN EXTENDED PERIOD OF TIME THE BRAKE PEDAL FEELS ROCK HARD FOR A LITTLE WHILE AFTER STARTING UP. DOES NOT FEEL SAFE! *TR

TIRES PUT ON THE 2014 VW JETTA GLI (DUNLOP SPORT) FROM FACTORY ARE OF VERY POOR QUALITY AND COULD CAUSE A BLOW-OUT AND AN ACCIDENT. FIRST INCIDENT WITH POTHOLE CAUSED A TIRE BLOW-OUT ON FRONT PASSENGER TIRE, BUT EXECUTED A CONTROLLED MANEUVER TO PULL THE VEHICLE OVER. SECOND INCIDENT INVOLVED NO POTHOLE OR ABNORMAL CIRCUMSTANCES BUT RESULTED IN A BUBBLE IN THE SIDEWALL OF ANOTHER TIRE. BUBBLE WAS CAUGHT BEFORE BLOW-OUT INCIDENT COULD OCCUR. THESE TIRES ARE UNSAFE AND THERE ARE NUMEROUS COMPLAINTS OF THIS DUNLOP SPORT TIRE SCATTERED ACROSS THE INTERNET. NHTSA NEEDS TO TAKE ACTION BY REQUIRING VOLKSWAGEN TO REPLACE THESE TIRES WITH TIRES OF BETTER QUALITY THAT WILL NOT DEVELOP COMPROMISED SIDEWALLS OR ARE AT RISK TO BLOW-OUTS. THIS SHOULD BE DONE AT NO COST TO THE CONSUMER AS VW MADE THE DECISION TO EQUIP THE VEHICLES WITH THESE POOR QUALITY UNSAFE TIRES. *TR

WENT TO START MY CAR AND CAR WOULD NOT START. CALLED LOCAL VW DEALER. THEY THOUGHT I SHOULD TRY TO GET A JUMP FOR THE BATTERY. I KNEW IT WAS NOT THE BATTERY, AS IT IS A NEW CAR. THEY SUGGESTED I CALL VW ROADSIDE ASSISTANCE, WHICH I DID. THE CAR WAS TOWED TO THE CLOSEST VW DEALER. WAS TOLD THE CAR WAS IN HYDROLOCK AND ICE WAS FOUND IN THE HOSE AND INTERCOOLER. AFTER REMOVING THE GLOW PLUGS, ICE WAS ALSO FOUND IN THE CYLINDERS. IN ADDITION, ICE WAS ALSO FOUND IN THE OIL AND OIL PAN. I WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS A KNOWN ISSUE FOR VEHICLES IN THE NORTHEAST. THE "FIX" WAS TO INSTALL AN UPDATED INTERCOOLER, PRESSURE SENSOR AND VALVE IN THE FRONT OF THROTTLE BODY. MY CONCERN IS THAT IF THIS IS A "KNOWN ISSUE" WHY IS THERE NO RECALL. ALSO, I FEEL THAT THE ENGINE HAS BEEN COMPRISED BEING THAT THERE WAS ICE FOUND IN MULTIPLE PLACES. I CALLED THE DEALER WHERE THE CAR WAS PURCHASED (NOT SAME DEALER THAT DID REPAIR) AND LET THEM KNOW ABOUT IT. I WAS ALSO SEEKING AN EXTENDED WARRANTY SO WHATEVER DAMAGE WAS DONE TO THE ENGINE WOULD BE COVERED IN THE FUTURE. DEALER TOLD ME TO CALL VW DIRECTLY, WHICH I DID AND GOT NOWHERE. I WAS TOLD THAT THERE WAS STILL A LOT OF TIME LEFT ON MY CURRENT WARRANTY AND IF SOMETHING DID HAPPEN TO THE ENGINE AFTER THE ORIGINAL WARRANTY WAS EXPIRED, THEY WOULD TAKE THIS INCIDENT INTO CONSIDERATION. NOT VERY REASSURING TO SOMEONE WHO DRIVES OVER 100 MILES PER DAY. *TR

IN TRAFFIC, THE SINGLE LOW TONE HORN ON THE JETTA IS BARELY AUDIBLE. THE VW DEALER SERVICE MANAGER SAYS THE HORN IS STANDARD, AND ACCEPTABLE TO THEM AND WILL NOT REPLACE IT. IS A VEHICLE HORN A SAFETY ISSUE? YES. IF THE HORN DOES NOT GIVE OUT SOUND WHICH IS AUDIBLE ON THE ROADWAY, WHAT GOOD IS IT? WHY IS A HORN REQUIRED FOR A VEHICLE INSPECTION STICKER? WHY NOT JUST INSTALL A BICYCLE JINGLE HORN? THERE ARE HORNS THAT ARE LOUD, AFTER MARKET. THE JETTA HORN IS WEAK AND DANGEROUS. PLUS, IT IS NOT LOUD ENOUGH TO BE HEARD IN A PARKING LOT WHEN LOOKING FOR YOUR VEHICLE, WHICH IS ANOTHER SAFETY ISSUE FOR WOMEN AT NIGHT. *TR

DSG GEARBOX CHANGED INTO A LOW GEAR CAUSING THE DIESEL ENGINE RPM TO INCREASE TO 4500RPM. THE RESULTANT ENGINE BRAKING CAUSED ME TO SLOW DOWN. I HAD TO ABANDON OVERTAKING AND CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER TO AVOID IMPEDIING FASTER MOVING TRAFFIC.

I BOUGHT A 2014 NEW JETTA SE. BUT THIS VEHICLE SITS IN VW DEALERSHIP FOR ENTIRE FIRST MONTH. LAST WEEK, I HAD A FENDER-BENDER ACCIDENT ON LOCAL HIGHWAY DUE TO BRAKE PROBLEM. TWO CLAIMS INVOLVED IN THIS CASE: 1. BRAKE HARD LIKE ROCK WHEN I TRY TO START THE VEHICLE IN THE MORNING. I COULD NOT START THE ENGINE. 2. WHEN I DRIVE ON THE 50 MILE SPEED LIMIT HIGH WAY, I COULD NOT STOP THE CAR DUE TO WEAK BRAKE SYSTEM. IT TOOK EXTRA LONG DEEP STROKE TO STOP THE VEHICLE AND TOOK EXTRA LONG DISTANCE TO STOP. ALSO I COULD NOT DO EMERGENCY STOP IF SOME CUTS IN FRONT OF ME. WEAK WEAK WEAK BRAKE..... I DROVE FOR MORE THAN 20 YEARS, I HAVE NEVER HAD SUCH EXPERIENCE. IT IS AN UNSAFE CAR! MY WIFE NOW REFUSE TO DRIVE IT. I TOOK THIS VEHICLE TO VW DEALERSHIP AND THEY FIND OUT PROBLEM WITH CAR (FAULTY BOOSTER AND MASTER CYLINDER). THEY CHANGED THE COMPONENTS AND SYSTEM TWICE, AND NOW CONDITION IS THE SAME. VW TECHNICAL SERVICE WENT TO DEALERSHIP, AND THEY TOLD MY DEALER THAT THIS VEHICLE IS SAFE..... I AM VERY SHOCK ON THIS CONCLUSION. PLEASE INVESTIGATE ON THIS VEHICLE BRAKE SYSTEM. I DON'T WANT OTHER VW JETTA DRIVE HAVE THE SAME PROBLEM, RISKED LIFE FOR A FAULTY SYSTEM, AND I MUST VOICE IT OUT TO WARN MY FELLOW JETTA DRIVER: BE CAREFUL! *TR

DRIVING DOWN HIGHWAY CAR PULLS TO THE RIGHT. STEERING IS OUT OF LINE EVEN WITH ALIGNMENT ADJUSTMENTS. CAR IS ALL OVER THE ROAD. DIFFICULT TO DRIVE STARIGHT WITHOUT SWERVING. DANGEROUS GOING AROUND CORNERS. VEHICLE HAD BEEN DIAGNOSED SEVERAL TIMES. NO WARRANTY REPAIRS WERE MADE DUE TO COSTS.

HEATED SEATS BURNED THE BACK AND LEGS OF DRIVER. *TR

DIESEL EXHAUST SMELL ENTERS CABIN THROUGH INTERIOR CLIMATE CONTROL VENTS. SMELL IS ORIGINATING FROM REAR OF ENGINE, SMELL IS PURE UN TREATED DIESEL EXHAUST. DEALER HAS REPLACED SEVERAL COMPONENTS BUT TO NO AVAIL. UNABLE TO FIND ANY SIGN OF LEAK WITH SMOKE OR PRESSURE TESTING. SMELL ENTERS CABIN WHEN VEHICLE IS STATIONARY, WORSE WHEN COLD OR WHEN ENGINE IS IN THE MIDST OF A DIESEL PARTICULATE FILTER REGENERATION. VWOA SAYS NORMAL AND OPERATES LIKE OTHER VEHICLES. REFUSING TO SEND LEAD TECH OUT TO INVESTIGATE. I CURRENTLY OWN TWO OF THE SAME MODEL OF ENGINE AS IN THIS CAR AND OTHER CAR HAS NEVER SMELLED LIKE DIESEL EXHAUST IN 30,000+ MILES. THERE IS A SMALL LEAK IN THE EXHAUST SYSTEM THAT IS OBVIOUSLY HARD TO IDENTIFY. VWOA SAYS IT IS OK FOR ME TO BREATHE DIESEL FUMES. *TR

THIS ISSUE NOW OCCURS EVERY DAY. THIS VEHICLE HAS PUSH BUTTON START, WHICH MEANS THE BRAKE PEDAL MUST BE DEPRESSED BEFORE ATTEMPTING TO START THE VEHICLE. WHEN ATTEMPTING TO START THE VEHICLE AFTER IT HAS BEEN SITTING FOR MORE THAN 3 HOURS, THE BRAKE PEDAL IS EXTREMELY DIFFICULT TO DEPRESS AS THERE IS PRESSURE BUILT UP IN THE BRAKE SYSTEM. ON THE FIRST DEALER VISIT, THE BRAKE BOOSTER CHECK VALVE WAS REPLACED UNDER WARRANTY. ON THE SECOND VISIT, AFTER SITTING FOR A WEEK, THE DEALER MADE NO REPAIRS AND GAVE THE VEHICLE BACK. THEY ADVISED THIS IS NORMAL OPERATION, TO WHICH I SAID IT WAS NOT AS THIS DID NOT OCCUR WHEN VEHICLE WAS LEASED UNTIL ABOUT A MONTH AGO. VW CORPORATE WAS INVOLVED, WHICH PROVED TO BE A LOST CAUSE, AS THEY SIDED WITH THE DEALER. IF SOMEONE WERE TO TRY AND START THIS VEHICLE AND THEY WERE OF SMALLER STATURE, THEY MOST LIKELY WOULD BE UNABLE TO DO SO. *TR

IM THE OWNER OF A 2014 VOLKSWAGEN JETTA GLI. I PURCHASED THE CAR BRAND NEW ON JANUARY 2, 2014, FROM FLADEBOE VW IN IRVINE, CA. CURRENTLY IT HAS 9,000 MILES ON IT. IN AUGUST 2014 I STARTED TO HEAR A LOUD RATTLING NOISE COMING FROM THE DASHBOARD AREA OF MY CAR. I MADE AN APPOINTMENT AT THE DEALER TO HAVE IT LOOKED AT. I FIRST TOOK IT IN ON AUGUST 15, 2014. THE MECHANIC AT THE VW DEALER HEARD THE RATTLING I DESCRIBED AND ATTEMPTED TO FIX IT. CAR WAS RETURNED TO ME, ONLY TO HAVE THE RATTLING RETURN. I MADE A SECOND APPOINTMENT AND TOOK IT IN A SECOND TIME. THEY ATTEMPTED TO FIX IT AGAIN. CAR WAS RETURNED TO ME AGAIN, ONLY TO HAVE THE LOUD RATTLE RETURN. DURING THE LAST APPOINTMENT VW HAD A SPECIALIST COME OUT TO TRY AND FIGURE IT OUT. SINCE THE LOUD RATTLING WAS DUPLICATED IN TWO LIKE CARS, THEY CLAIM IT AS, OPERATING NORMAL. THE LEAD MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY CAN'T ALWAYS FIX THESE RATTLES, EVEN KNOW HE SAID IT'S AN ISSUE. THE RATTLING HAS GOT LOUDER OVER TIME. SINCE THEY DON'T KNOW WHAT IS CAUSING IT, HOW CAN I FEEL SAFE DRIVING IT? I ASKED HOW THEY CLAIM ITS OPERATING NORMAL?? THEY SAID SINCE IT DUPLICATED IN TWO LIKE CARS, THEY DEEMED IT NORMAL. I HAD A TOTAL OF FOUR LOANER CARS DURING THIS TIME AND ALL WERE JETTAS. TWO OUT OF THE FOUR LOANERS, ALSO RATTLED. VW CUSTOMER CARE ASKED THAT I GET A SECOND OPINION AT A DIFFERENT DEALERSHIP. I MADE AN APPOINTMENT AT A DIFFERENT DEALERSHIP, ONLY TO HAVE THEM CALL ME THE DAY BEFORE SAYING THEY CAN?T WORK ON IT. THEY INFORMED ME THAT VW TOLD THEM NOT TO ACCEPT MY CAR IN FOR SERVICE UNDER NO CIRCUMSTANCES FOR THE RATTLING NOISE. I ASKED THEM WHY? THEY INFORMED ME THAT THE SAME VW SPECIAL TECH WOULD HAVE TO COME OUT AND SEE THE VEHICLE. SINCE HE HAS ALREADY DEALT WITH MY CAR AT THE FIRST DEALERSHIP, HE WON?T LOOK AT IT AGAIN. DATES IN FOR SAME ISSUE: 8/15/2014 8/25/2014 9/10/2014 9/30/2014 *TR