2015 Volkswagen Jetta Complaint Log

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. SPIRIT AUTO CENTER OF RENTON (330 SUNSET BLVD N, RENTON, WA 98057, (425) 226-6113) DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

PRE-MATURE CAMSHAFT FAILURE. LOBE FOR NUMBER 2 CYLINDER. NO COMPRESSION. 80K MILES. DRIVING 65MPH ON INTERSTATE, ENGINE LIGHTS LIT UP THE DASHBOARD, CAR STUMBLED, HAD TO PULL OFF THE SIDE AND LIMP TO THE NEXT EXIT.

THE PASSENGER AIRBAG LIGHT STAYS OFF AND ON IF I DO NOT KEEP THE SEATBELT LOCKED, EVEN WITH NO PASSENGER. THUS OCCURS WHILE I AM DRIVING AND ASSUME THIS IS AN ELECTRICAL ISSUE, SAFETY ISSUE, AND POTENTIAL AIRBAG ISSUE. THIS HAS BEEN OCCURRING OFF AND ON FOR OVER A YEAR. *TR

THE TIMING BELT TENSIONER WENT BAD CAUSING THE TIMING CHAIN TO JUMP TIME AT 72K MILES. THIS DID NOT CAUSE ANY INTERNAL ENGINE DAMAGE BUT DID COST A TON OF MONEY. APPARENTLY THIS IS A COMMON ISSUE IN OLDER JETTA'S, BUT IT APPEARS THAT THE NEWER MODELS JUST HAVEN'T BEEN GIVEN ENOUGH TIME TO SCREW UP. IT ALSO HAD TO HAVE THE HIGH PRESSURE FUEL PUMP REPLACED DUE TO FAILURE. THE CAR WAS STATIONARY IN MY DRIVEWAY AND WOULD NOT START.

CAR WON'T PULL. IT START OFF GOOD. THEN IT LOSES PRESSURE AND DROPS TO 30 MILES AN HOUR.

AT 75,355 MILES MY JETTA THAT I PURCHASED 8 MONTHS EARLIER SUDDENLY DIED. I WAS DRIVING 75 MPH ON THE FREEWAY HEADED TO DALLAS WHEN SUDDENLY ALL THE WARNING LIGHTS CAME ON AND MY CAR SLOWED TO A STOP. LIKE A COMPUTER SHUTS DOWN ON YOU. MY CAR WOULD NOT START. OR EVEN MAKE A SOUND. THE DEALERSHIP ASSESSED THE DAMAGE AND TOLD ME OIL HAD BEEN LEAKING INTERNALLY INTO THE ENGINE AND I'D NEED A NEW ONE, IT WOULD COST ABOUT 10K. I HAVE HAD THE CAR FOR 28K MILES. PURCHASED CERTIFIED, ALL MAINTENANCE DONE AT VW. NO ONE WANTS TO HELP. NO BUY BACK. NO TRADE IN ASSISTANCE. NO APOLOGY. THE MANAGER HASN'T EVEN CALLED ME BACK. GEORGIA DOESN'T HAVE USED CAR LEMON LAWS. I'VE HAD PROBLEMS EVERY FEW MONTHS BUT BECAUSE THEY WERE NOT RELATED TO THE ENGINE, IT'S NO ONES FAULT BUT MINE.

THE HORN KEEP MALFUNCTIONING IT WORKS SOMETIMES THE CAR DON'T HAVE LOSE POWER WHEN I GO UP HILLS AND SMOKE IS COMING FROM TAIL PIPE

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN THE HIGH BEAM HEADLIGHTS WERE ACTIVATED, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

PUTTING A NEW BATTERY IN EVERY MONTH START PUSH START BUTTON WILL NOT WORK AIRBAG LIGHT OFF AND ON FRONT HEADLIGHTS PARKING LIGHTS BLOW EVERY 2 WEEKS

THE MAJOR PROBLEM OCCURRED SHORTLY AFTER MY 30,000 MILE CHECK UP, WHEN MY KEY GOT STUCK IN THE IGNITION, AND I COULD NOT TURN THE CAR OFF. I AM AWARE THIS PROBLEM DATES BACK TO AS EARLY AS 2012. I IMMEDIATELY CONTACTED VW CUSTOMER CARE SINCE I WAS AT APPROXIMATELY 36,400 MILES TO SEE IF THEY WOULD ASSIST IN REPLACING THIS PART. IN ADDITION, I WAS CHARGED 153.63 FOR THE DIAGNOSIS. MIDDAY ON SEPTEMBER 21, 2018, I RECEIVED A CALL FROM CUSTOMER CARE DENYING MY CLAIM COMPLETELY. I AM AWARE THAT THIS IS AN ONGOING PROBLEM, AND SHOULD BE UNDER A RECALL STATUS. I WAS ALSO INFORMED THAT VW HAS UPDATED THEIR IGNITION SWITCH (REPLACED WITH AN UPDATED MODEL NUMBER) SO THE REPLACEMENT PART WILL NOT CAUSE PROBLEMS. I FEEL LIKE THIS WAS A PLOY TO GET ME TO GO TO THE VW DEALERSHIP, SO THEY MAY CONTINUE TO PROFIT OVER THEIR PAST MISTAKES. I BELIEVE I HAVE PAID FOR SOMETHING THAT SHOULD BE COVERED UNDER A RECALL OR EXTENDED WARRANTY. IN ADDITION, I HAD THE BATTERY FAIL AT THE 36,000 MILE MARK AS WELL. I FEEL THAT I HAVE HAD MORE TROUBLE WITH THIS NEW CAR THAN ANY OTHER CAR I HAVE OWNED IN THE PAST, AND I AM NOT REALLY THRILLED AS A FIRST TIME VW OWNER. *JS *JS THE CONSUMER STATED THERE WAS A RECALL ISSUED FOR THIS PARTICULAR FAILURE. DUE TO THE VIN, THIS VEHICLE WAS NOT INCLUDED ON THE RECALL. *JS

MY VEHICLE IS DISPLAYING THE EXACT DEFECT DESCRIBED IN NHTSA RECALL NUMBER 15V627000 FOR VOLKSWAGEN'S 2015 JETTA. MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2014, WHICH FALLS WITHIN THE RECALL TIME FRAME. HOWEVER, THE MANUFACTURE REFUSES TO MAKE REPAIRS BECAUSE THEY HAVE NOT INCLUDED MY CAR'S VIN NUMBER IN THE NHTSA RECALL. THIS ISSUE CAN BE OBSERVED WHEN THE VEHICLE IS IN MOTION, AND WHEN IT IS STATIONARY. IT HAS OCCURRED IN SITUATIONS WHERE THE VEHICLE IS ON A CITY STREET AND ON A HIGHWAY AS WELL AS TURNING. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT, I JUST WANT MY VEHICLE TO BE SAFE. THANK YOU.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS CAUSES THE CAR NOT TO TURN OFF IN SOME INSTANCES.

1) DRIVER'S SIDE FRONT SEAT BELT BECAME PROBLEMATIC TO CLICK INTO THE RECEIVER, OFTEN WHEN INSERTING THE BUCKLE INTO THE RECEIVER, IT WOULD BOUNCE BACK OUT AS IF BEING EJECTED 3-6 TIMES BEFORE LATCHING. DEALER EXAMINED, ACKNOWLEDGED SOMETHING WASN'T RIGHT AND RECOMMENDED REPLACEMENT OF THE RECEIVER. 2) DRIVER'S SIDE FRONT SEAT BEGAN EXHIBITING SLIGHT ROCK AND CLICK DURING ACCELERATION AND DECELERATION. DEALER RECOMMENDED REPLACING THE SEAT FRAME.

SEAT BELT BUCKLE NOT LATCHING NOTICED DIFFICULTY GETTING BELT TO LATCH TO BUCKLE THEN NOT AT ALL RESEARCH ON YOU TUBE AND INTERNET AND FOUND THIS IS A COMMON FAILURE SEEMS LIKE OLDER GENERATION CARS SEAT BELT ASSEMBLIES LAST A LIFE TIME THIS IS A MAJOR SAFETY FAILURE

FOR THE PAST WEEK NOW MY KEY HAS BEEN GETTING STOCKED IN THE IGNITION WHILE THE CAR IS ON, I'VE BEEN WIGGLING THE KEY BACK AND FORTH UNTIL IT COMES OUT BUT TODAY WHEN I GOT HOME FROM WORK PUT THE CAR IN PARK TRYING TO TAKE OUT THE KEY IT WOULD NOT MOVE AT ALL I HAD TO DRIVE TO A SHOP AND THEY ENDING UP TAKING OFF THE CASING AROUND THE STARRING WHEEL AND I BELIEVED THEY KNOCKED ON THE IGNITION IT SELF AND THE KEY CAME OUT HE LUBRICATED THE KEY AND THE IGNITION BY THE TIME I GOT BACK HOME THEY KEY STILL DIDNT COME OUT EASILY I HAS TO ROCK IT A FEW TIMES BEFORE IT CAME OUT.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND FAILED TO RELEASE OR TURN BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-8344) WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

I PARKED AT THE STORE AND THE KEY GOT STUCK IN THE IGNITION WHILE THE CAR IS RUNNING PREVENTING ME FROM TURNING THE CAR ENGINE OFF . WHEN HE KEY GETS STUCK IN THE IGNITION SWITCH WITH THE ENGINE RUNNING PREVENTING YOU FROM TURNING THE CAR ENGINE OFF. THEREFORE YOU CAN'T LEAVE YOUR CAR TO GO IN THE HOUSE , STORE OR EVEN TO THE BATHROOM. THIS WILL ALLOWS YOUR CAR TO BE ATTRACTIVE TO CAR THEIVES WHEN YOU MUST LEAVE TO GET HELP. NEEDS A RECALL ASAP.

ACCELERATION FALLS FLAT UNEXPECTEDLY OFF THE LINE. EVER SINCE THE RE-PROGRAM OF THE TDI AFFECTED VEHICLES THE CAR WILL ACCELERATE QUICKLY AT FIRST WHEN GIVEN GOOD THROTTLE (70%+), BUT THEN ALL OF A SUDDEN AT 30-40MPH OR SO IT WILL TOTALLY FALL FLAT ALL OF A SUDDEN, AND DANGEROUSLY SO. IT JUST COMPLETELY LOSES POWER, AND BEING A DIESEL, IT DECELERATES FAIRLY QUICKLY. I HAVE HAD NUMEROUS TIMES WHERE IT'S HAPPENED, SO MUCH SO, I KNOW BETTER THAN TO EVEN TRY ANYMORE. WHEN PULLING OUT IN CHICAGO TRAFFIC THIS CAN DEFINITELY BITE YOU IN THE REAR. IT ALMOST SEEMS WORSE IN 'SPORT' MODE ALSO. I SOLD THESE CARS FOR ALMOST 8YRS AND I NEVER DROVE ONE THAT ACTED LIKE THIS. I THINK THEY NEED NEW PROGRAMS, THE CURRENT ONES ARE NOT ONLY WEAK, BUT DANGEROUS.

THE IGNITION KEY STAYS INSIDE THE IGNITION SWITCH, AND SOMETIMES THE CAR CAN NOT BE STARTED OR IT CAN NOT BE REMOVED FROM THE IGNITION SWITCH

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED TO START. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS DIAGNOSED THAT THE EVAPORATIVE EMISSION CONTROL SYSTEM WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.

IGNITION PROBLEM. IS HARD TO TURN OFF THE CAR, THEY KEY KEEPS GETTING STUCK. AND I JUST BOUGHT THE CAR 2 DAYS AGO.

IT'S VERY DIFFICULT TO REMOVE AND ENGAGE THE IGNITION CYLINDER ON MY 2015 VW TREADING. IT TAKES SEVERAL SECONDS TO REMOVE OR ENGAGE THE CYLINDER. VW CANADA BRAMGATE SERVICE LOCATION INDICATED THAT THEY CAN DIAGNOSE THE CYLINDER FOR A FEE, BUT WOULD NOT TELL ME WHETHER THIS SAFETY ISSUE WAS COVERED UNDER WARRANTY UNTIL AFTER THE DIAGNOSTIC.

MY VEHICLE STARTS TO STALL OUT WHILE EITHER PULLING OUT IN FRONT OF TRAFFIC OR WHILE SITTING AT A STOP LIGHT. THE CAR DOES NOT STALL OUT COMPLETELY BUT FOR 4 SECONDS + THE CAR WILL BE NON RESPONSIVE TO THE GAS AND THE TACHOMETER GOES TO 0 WHICH WHEN PULLING OUT IN FRONT OF SOMEONE WITH THE CAR SITTING IDLE WHEN ITS SUPPOSED TO BE MOVING IS VERY SCARY. THIS HAPPENS RANDOMLY AND LAST OCCURANCE HAPPENED TODAY.

REPLACED 3 WHEEL SPEED SENSORS ON THIS CAR ALL UNDER 16,000 MILES ON THE CAR PART WHT-003-856 SENSOR. I HAVE 2 -2015 JETTA AND BOTH NEEDING WHEEL SPEED SENSOR REPLACED. 3RD ONE REPLACED TODAY APRIL 2ND, 2018

2015 VW JETTA TDI - UNABLE TO TURN THE IGNITION KEY IN THE OFF POSITION TO SHUT OFF THE ENGINE. UNABLE TO REMOVE KEY FROM IGNITION LOCK CYLINDER. STEERING LOCK MECHANISM NOT ALLOWING THE KEY TO ROTATE TO OFF POSITION TO SHUT ENGINE OFF AND REMOVE KEY FROM IGNITION CYLINDER EVENT DESCRIPTION: VEHICLE IN PARK ON LEVEL GROUND. ENGINE WILL NOT SHUT OFF WHEN ROTATING KEY IN KEY CYLINDER TO THE OFF POSITION. APPEARS THAT STEERING LOCK IS NOT RELEASING THE IGNITION KEY WHEN ROTATING IGNITION KEY TO OFF POSITION. POOR DESIGN. DOES NOT FAIL SAFE. ENGINE KEEPS RUNNING NO MATTER WHAT! LOTS OF COMPLAINTS ON THE WEB OF THIS PARTICULAR ISSUE. OEM SHOULD RECALL THIS DESIGN DEFECT. AIR POLLUTION ISSUE. URGET ACTION REQUIRED FROM NHTSA

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

HAD TO REPLACE WHEEL SPEED SENSOR PART WHT-003-858 ON A 2015 VW JETTA AT 17,415, MY CONCERN IS THAT I HAVE ANOTHER 2015 JETTA AND HAD TO REPLACE 3 OTHER WHEEL SPEED SENSOR ALL UNDER 15,000 MILES.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP. THE EMERGENCY BRAKE WAS USED IN ORDER TO STOP THE VEHICLE AND THE "CHECK THE VEHICLE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM GAUGE LINE FAILED DUE TO NOT BUILDING SUFFICIENT PRESSURE TO BRAKE. THE VACUUM GAUGE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO FAIRFAX VOLKSWAGEN (11505 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 359-4500), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 180105636. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

WHILE DRIVING MY CAR I RECEIVED A WARNING THAT THESE SERVICES WERE NOT WORKING.BLIND SPOT MONITOR,FRONT ASSIST AND REAR TRAFFIC. I HAVE CAR NET SERVICE ON THIS CAR. AFTER BEING ON THE FWY FOR 2 HOURS, I FINALLY WAS ABLE TO GET OFF THE FWY TO TURN BACK ON THE FEATURES, SINCE YOU MUST BE STOPPED. IT SEEMS THAT THE CAR NET PROGRAM HAD SENT A REPORT FROM THAT DAY SAYING EVERYTHING WAS FINE. I BELIEVE WHEN THE PROGRAM SENDS A REPORT IT GLITCHES THE SOFTWARE THAT CONTROLS THESE VITAL CAR FUNCTIONS. I CALLED VW & CAR-NET BUT THEY WILL NOT ADMIT THAT THERE IS A BUG IN THE INTEGRATION OF THE VEHICLE THAT CAUSES THE CAR TO FAIL. THIS ALSO HAPPENED TO ME ONCE BEFORE WHILE DRIVING AND I WAS TOLD ON THE DASH BOARD THAT THE CAR WAS OVERHEATING. I STOPPED AND TOOK IT TO THE DEALER AND NOTING WAS WRONG. THIS WAS ALSO AFTER THE CAR SENT A REPORT FROM THE CAR NET PROGRAM. BOTH HAPPEN WHILE THE CAR WAS IN MOTION AND GAVE NO WARNING ON THE FWY. I BELIEVE THIS SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. VW SEEMS TO NOT CARE ABOUT THIS.

IGNITION KEY GETS STUCK IN IGNITION AND WILL NOT TURN OFF. BOTH KEYS DO THE SAME THING. MUST BE A COMMON PROBLEM THAT VW HAS NOT DEALT WITH. A SIMPLE GOOGLE SEARCH AND THE PROBLEM IS COMMON WITH THE VW'S. THIS FIRST HAPPEN AFTER PARKING AND VEHICLE WAS STATIONARY,

BACK-UP CAMERA ON 2015 FAILS TO WORK AFTER REPEATED TIMES VEHICLE IS PLACED IN REVERSE

I RENTED A VEHICLE THROUGH HERTZ TO DRIVE FOR LYFT. I DISCOVERED THE CAR HORN DIDN'T WORK WHEN SOMEONE CUT ME OFF AND I HAD TO SWERVE TO AVOID THEM. THIS CAUSED ME TO HIT A CURB AND ULTIMATELY LOSE A HUBCAP. HERTZ WANTS TO CHARGE ME FOR HUBCAP... WHEN I INFORMED HERTZ ABOUT THE ISSUE I WAS TOLD THAT THEY ONLY INSPECT THE BODY OF THE VEHICLE, NOT WHETHER IT FUNCTIONS. WHEN PRESSED, THEY INSISTED THAT IT WAS LYFT'S RESPONSIBILITY TO CHECK THAT THE CAR IS WORKING AND SAFE. LYFT CLAIMS IT IS THE RESPONSIBILITY OF HERTZ TO INSPECT VEHICLES ARE WORKING PROPERLY.

I STARTED TO SMELL OF GASOLINE IN MY CAR WHILE DRIVING IT. CALLED VW GROUP OF AMERICA COSTUMER SERVICE NUMBER WHO SUGGESTED I TAKE THE CAR TO A DEALER FOR INSPECTION. AFTER INSPECTING THE CAR FOR TWO (2) DAYS, THE DEALER, SOUTH MOTORS VW, VERBALLY REPORTED THE PROBLEM CAUSE WAS A FUEL LEAK AT THE INJECTION SYSTEM: FUEL RAIL. JUST AS DESCRIBED IN THE 15V028000 RECALL. VW GROUP OF AMERICA HAS DECLINED MY REQUEST TO ACCEPT THIS FAILURE AS PART OF THE REFERENCE RECALL UNDER THE ALLEGATION THAT THE VEHICLE IDENTIFICATION NUMBER (VIN) IS NOT PART OF THE RECALL AND THE VEHICLE HAS MORE THAN 36,000 MILES. (ACTUAL MILEAGE: 47,500). I UNDERSTAND THE RECALL IS VIN SELECTIVE, BUT IT'S NOT OUT OF COINCIDENCE THAT MY CAR WAS ASSEMBLED IN PUEBLA, MEXICO; THE MANUFACTURING YEAR FALLS IN THE RECALL CATEGORY AND THAT THE SUPPLIER OF THE DEFECTIVE PART IS BENTELER DE MEXICO IN PUEBLA, MEXICO.

MY DRIVERS SEAT TOP PORTION IS STUCK IN AN ODD POSITION . IT WON'T GO BACK OR MOVE AT ALL. IT JUST QUIT MOVING. STATIONARY I THINK .

ON 10/18/17 WENT TO TIRES PLUS FOR A WHEEL ALIGNMENT AND FOUND OUT THAT ALL 4 TIRES WERE DEFECTIVE. THEY WERE CONTINENTAL TIRES, BELT HAD SEPARATED ON ALL 4 TIRES. THE SIZE WERE 225/45/17. AND THE CAR WAS A 2015 VW JETTA WITH 19K ON TIRES. CALLED CONTINENTAL TIRES WHILE AT TIRES PLUS AND WAS TOLD THEY DON'T DEAL WITH THE CONSUMER. CALLED VW GUNTHER IN COCONUT CREEK, FL AND THEY DON'T WARRANTY TIES ON CAR WHETHER NEW OR USED CARS. ON 10/19/17 CALLED VW AMERICA, WHO GOT IN CONTACT WITH CONTINENTAL TIRES. CONTINENTAL TIRES SAID THERE WAS A 72 MONTH WARRANTY ON TIRES. ALL I HAD TO DO WAS GET 4 NEW CONTINENTAL TIRES PUT ON MY CAR, TAKE BACK AND SHIP AT MY EXPENSE THE OLD TIRES; (4) AND THERE IS NO GUARANTEE IF CONTINENTAL TIRES FEELS THAT THE TIRES WERE DEFECTIVE IN MY FAVOR, CONTINENTAL TIRES WOULD PRO RATE MY TIRES AT THE TIME THE CAR WAS BUILT IN THE FACTORY, WHEN THESE TIRES WERE INSTALLED AND GIVE ME A CREDIT AT WHAT VW FACTORY PAID FOR THE TIRES. CONTINENTAL TIRES WILL NOT TAKE THE WORD OF TIRES PLUS AS THEY ARE A AUTHORIZE DEALER FOR THERE TIRES.

ON SEPTEMBER 25, 2017 I HAD PARKED MY CAR FOR ABOUT 4 HOURS ON A VERY HOT DAY (OVER 90 DEGREES FARENHEIT) AND I ENTERED THE CAR, TURNED ON THE AIR CONDITIONING ON FULL COOL AND BEGAN TO DRIVE. APPROXIMATELY 5 MINUTES LATER, WHILE DRIVING ON THE HIGHWAY, THE PASSENGER SIDE FRONT DOOR WINDOW ":EXPLODED" OUT SENDING GLASS OUTSIDE THE CAR INTO THE LANE NEXT TO ME AND ONTO THE ROADWAY. THE NOISE OF THE EXPLOSION WAS VERY LOUD AND STARTLED ME. THE GLASS THAT REMAINED AROUND THE EDGES OF THE BROKEN WINDOW FELL INTO THE CAR IN THE PASSENGER AREA BUT MOST HAD BEEN BLOWN OUT IN THE "EXPLOSION.". THE GLASS THAT BLEW OUT SCRATCHED THE CAR PAINT UNDERNEATH AND BEHIND THE DOOR ON THE OUTSIDE. I YAKT EXTREMELY GOOD CARE OF MY CARS AND THE WINDOW, PRIOR TO THE EXPLOSION, WAS COMPLETELY INTACT WITH NO DAMAGES OR SCRATCHES ON THE WINDOW. HAD ANYONE BEEN NEXT TO ME IN ANOTHER AUTO WITH THE WINDOW OPEN, OR IF I HAD BEEN STATIOANARY AND A PEDESTRIAN WAS OUTSIDE THE WINDOW, I AM CERTAIN THEY WOULD HAVE SUSTAINED INJURIES. WHILE THE FORCE OF THE BLAST WAS OUTWARD, I BELEIVE ANYONE IN THE PASSENGER SEAT WOULD HAVE LIKEWISE SUSTAINED INJURY, CERTAINLY TO THE EYES AS MINUTE GLASS PARTICLES WERE BLOWN ABOUT THE CAR ON THE PASSENGER SIDE. IN MY OPINION, THE GLASS WAS EITHER MANUFACTURED IN A FAULTY MANNER THAT DID NOT ALLOW FOR THE TEMPERATURE VARIANCES OR INSTALLED AT MANUFACTURE OF THE VEHICLE IN A MANNER THE DID NOT ALLOW EXPANSION AND/OR CONTRACTION OF THE GLASS CAUSED BY TEMPERATURE VARIANCES.

DAY-TIME RUNNING LIGHT, RIGHT-SIDE (PASSENGER SIDE) BULB BURNED OUT, HOWEVER WHEN THE BULB SOCKET WAS REMOVED, THE PLASTIC MATERIAL HAD SIGNS OF HEAT DAMAGE/PLASTIC MATERIAL DAMAGE AND THE BULB COULD NOT BE REMOVED FROM THE SOCKET. THE SOCKET AND BULB WILL NEED TO BE REPLACED. THERE WAS NO RECALL LISTED FOR THIS ISSUE WITHIN THE NHTSA, HOWEVER, THE HEAT DAMAGE WITHIN THE BULB SOCKET IS A CONCERN. LOCAL VW DEALER MENTIONED THAT THERE WAS NO TSB OR RECALL ON THIS ELECTRICAL PART. SOCKET AND BULB REPLACEMENT COST FROM THE VW DEALER IS NEAR $40.00.

​ON JUNE 10, 2017, I HAD PURCHASED A BRAND-NEW CAR AT PRIME VOLKSWAGEN SACO, MAINE WITH FULL WARRANTY ON IT. SEPTEMBER 15, 2017, I WAS WITH MY KIDS HEADING DOWN TO CONNECTICUT. IN ROUTE ON MASSACHUSETTS 495 SOUTH AT ONE POINT WHEN I PRESSED THE GAS PEDAL TO ADD MORE POWER TO THE CAR TO SPEED UP THE CAR STARTED TO SHAKE. I RELEASED THE GAS PEDAL NO SHAKING OCCURRED. I THEN AGAIN TRIED ADDING GAS AND IT STARTED SHAKING. I THEN ALSO NOTICED MY ENGINE LIGHT HAD TURNED ON. I WAS WORRIED SO I DECIDED TO SLOW DOWN AND PULL OVER INTO THE EMERGENCY LANE TO SEE WHAT WAS GOING ON WITH THE CAR. IN THE PROCESS OF SLOWING DOWN AND PULLING OVER TO THE EMERGENCY LANE, YOU COULD HEAR A BANGING SOUND TO ME IT SEEMED TO BE COMING FROM THE ENGINE. I CALLED MY ROAD SIDE ASSISTANCE FOR THEM TO COME CHECK OUT AND CHECK MY CAR AND THEY SAID THEY DON'T DO THAT KIND OF ROAD SIDE ASSISTANCE FOR ENGINES THAT THE VEHICLE MUST BE BROUGHT BACK TO A VOLKSWAGEN DEALERSHIP. SO, THAT NIGHT MY VEHICLE WAS TOWED BACK TO PRIME VOLKSWAGEN SACO, MAINE WHERE IT WAS ORIGINALLY PURCHASED. THREE DAYS LATER I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AT PRIME VOLKSWAGEN AND THEY SAID THE FUEL IN MY TANK WAS NOT PURE DIESEL FUEL, THAT IT WAS CONTAMINATED. THEY TRIED TO TELL ME I FILLED THE CAR WITH GAS INSTEAD OF DIESEL FUEL. I HAD BROUGHT THEM THE RECEIPT WHEN I LAST FILLED MY TANK. IT WAS THE MORNING OF MY TRIP HEADING DOWN TO CONNECTICUT. I HAD FILLED MY CAR FROM AN EMPTY TANK TO A FULL TANK AT BIG APPLE ON WASHINGTON AVENUE RIGHT AT THE BOTTOM OF MUNJOY HILL. ON THAT RECEIPT, IT STATES I USED FUEL PUMP NUMBER THREE WHICH IS A DIESEL FUEL PUMP. IT ALSO SHOWS HOW MANY GALLONS WERE FUELED AND THE PRICE. AFTER I SHOWED THAT RECEIPT TO THE SERVICE DEPARTMENT OF THE DEALERSHIP THEY THEN TRIED TO BLAME THE BIG APPLE GAS STATION SAYING THAT THEIR FUEL PUMPS ARE CONTAMINATED.

WHEN I PRESS BRAKE ON FREEWAYS , I FELT LIKE MY CAR STOPPED BECAUSE IT WONT GIVE SMOOTH BRAKE ,I DON'T PUT HARD AND SUDDEN BRAKES , IT WILL LIKE GO FRONT AND BACK AND WILL STOP. MY VOLKS SUSPENSION ARE TOO BAD . I AM, USING 2015 VOLKS JETTA MY TRANSMISSION WILL SHOW ME ALL THE GEARS FROM FIRST TO FINAL , I CAN FEEL WHEN IT GETS PICK UP. I HAVE TOLD MY DEALER BUT THEY DON'T CARE. MY STEERING WHEEL ALWAYS GOING PULLING LEFT SIDE WHEN EVER I DRIVE .

TAKATA RECALL. I HAVE SEVERAL COMPLAINTS: (1)THE KEY IN THE IGNITION SWITCH DOESN'T WANT TO TURN AND ONCE TURN THE CAR OFF, IT'S HARD TO REMOVE THE KEY. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR, BUT IT'S GETTING WORSE. (2) I HAVE ALSO BEEN SMELLING GAS, FOR AT THE PAST 2 YEARS. THIS WAS REPORTED TO THE DEALER ON ONE OF THE MAINTENANCE'S TRIP. I WAS TOLD TO JUST PUT A HIGHER OCTANE OF GAS, INSTEAD OF THE 87 OCTANE I WAS CURRENTLY USING. I STARTED USING 89 OCTANE AND STILL SMELLING THE GAS. (3) WHEN DRIVING YOU CAN FILL THE VEHICLE CHANGING GEARS.

DRIVERS SEAT LOOSELY RECLINED WITH MINIMAL EFFORT & BECAME LOCKED IN POSITION

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. AFTER PARKING THE VEHICLE, THE KEY WOULD NOT SHUT OFF THE VEHICLE. APPROXIMATELY THREE MINUTES LATER, AND AFTER SEVERAL ATTEMPTS, THE VEHICLE DID SHUT OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO WINNER VOLKSWAGEN IN DOVER, DELAWARE FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE TUMBLER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE CONSUMER STATED THE IGNITION WOULD NOT TURN OFF. THE ISSUE WAS DO TO THE TUMBLER IN THE KEY. THE CONSUMER WAS INFORMED THIS WAS COMMON WITH VOLKSWAGEN VEHICLES. *JS

MY CHARGING PORTS QUIT WORKING. IT IS NOT THE FUSE.

MY KEY HAVE BEEN GETTING STUCK IN MY IGNITION. I COULD NOT TURN MY CAR OFF. THE ONLY WAY TO GET THE KEY OUT IS TO FLICK THE KEY IN THE IGNITION FOR IT TO LET GO.

DRIVING WITH WINDOWS DOWN ON MILD SPRING DAY, NO ONE IN PASSENGER SEAT, JUST A WALLET, KINDLE AND A PAPER FORM. SEAT WARMERS WERE NOT ON, PASSENGER SEAT STARTED TO SMOKE AND LITTLE PRONG HEADS POKED UP, TINY, SLIGHT BURN ON HOLES IN LEATHER SEAT. FREAKED OUT, CALLED DEALER, TOOK CAR IN, THEY TOOK PICS, AGREED THAT THERE WAS VISIBLE DAMAGE TO SEAT, KEPT THE CAR FOR A FEW HOURS. LATER CALLED AND SAID THAT "THERE WAS NOTHING TO FIX", NO RESOLUTION.

THE IGNITION CYLINDER/SWITCH IS BAD. WHEN RUNNING, THE KEY WILL NOT TURN OFF. THIS IS DANGEROUS FOR MANY REASONS. THERE IS NOT A RECALL ON THIS BUT THERE NEEDS TO BE AFTER READING FORUMS AND SEEING HOW MANY JETTA'S HAVE THE SAME EXACT PROBLEM.

PASSENGER SEAT OCCUPANCY SENSOR IS POORLY DESIGNED AND ANYTHING PLACED ON THE SEAT INITIATES THE SENSOR AND THE FASTEN SEATBELT LIGHT AND GONG. ITEMS THAT CAUSE THIS CONDITION HAS BEEN FAST FOOD, SMALL DOGS, PAPERWORK, A CELL PHONE ON A CHARGER, MY CD CASE. I RENTED AN IDENTICAL VEHICLE FROM HERTZ AND THIS ISSUE DID NOT HAPPEN. LOOKING INTO THE PROBLEM ONLINE THIS HAS BEEN A PROBLEM WITH MANY OWNERS STRETCHING BACK TO 2011 MODEL YEARS. IF THE SEAT SENSOR SENSES SOMETHING ON IT AND THERE IS A WRECK BOTH AIRBAGS WILL BE DEPLOYED FURTHER RISKING THE DRIVER TO FLYING DEBRIS. DEALER CLAIMS THIS IS A NORMAL SITUATION. SINCE SOME VEHICLES ARE HAVING THIS PROBLEM AND OTHER VW PRODUCTS ARE NOT I KINDA DOUBT IT.

EXPERIENCE INTERMITTENT AIR CONDITIONING NOT COOLING AND GROANING OR GRINDING SOUND. SIMILAR TO TSB NO. 8715-18 AFFECTING 2015-2016 VOLKSWAGEN GOLF. HERE IS A LINK TO YOUTUBE LINK, HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZV8DPH-XTVK

MY VEHICLE IS EXPERIENCING THE EXACT SAME SYMPTOMS AS THE VW JETTA TSB # 8715-18. 2015 YEAR MILES APPROX 53K. I AM A SUBSEQUENT OWNER. ORIGINAL OWNER WAS A RENTAL CAR COMPANY HENCE THE HIGHER MILEAGE. VW REFUSES TO STAND BEHIND THE FACT THAT A AC CONDENSER VALVE SHOULD NOT BE STICKING AT THIS POINT AND WITH SHOWING THE EXACT SAME SYMPTOMS AS A TSB ON THE GOLF I WANT THIS REVIEWED DEEPER BY NHTSA. 1300 AX REPAIR SHOULD NOT BE HAPPENING TO A VEHICLE THAT'S ONLY 2 TO 3 YEARS FROM DFU.

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HAD TO CONSTANTLY PRESS THE START BUTTON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE RIPPLES IN THE CHARGING SYSTEM, LEAKAGE IN THE TRANSMISSION, AND LEAKAGE FROM THE TURBO THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHUTTER GRILL NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT VW REFUSED TO ACCEPT ANOTHER INDEPENDENT MECHANICS DIAGNOSE AND TO DARK VW SLATES NOT HAPPENING. DEFECT TIRES, WINDOWS, SMELL FROM HEATER DETECT SHOCKS, SHUTS. RADIO GETS HOT, VW WAS TOLD SHUTTER GNULL BUT CANNOT DIAGNOISE THE PROBLEM AND STARTING PROBLEM AND KEY SYSTEM VW HEADQUARTERS HAVE BEEN MADE AWARE OF ALL ISSUES. TO DATE CAR WILL NOT START NUMEROUS TIMES. CONSUMER TURBO, NOISE IN THE ENGINE, LEAKS, VW FAILED TO DIAGNOISE/ OUTSIDE MECHANIC DIAGNOSE IT. *JB