NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Volkswagen Passat. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
OIL PAN WAS DESIGNED WITHOUT A PROTECTIVE COVER, AND HAS ON TWO OCCASIONS BECAME PUNCTURED, CAUSING A MAJOR OIL LEAK.*AK *NLM
WOULD BE PULLING OUT OF PARKING LOT OR DRIVEWAY WHEN VEHICLE WOULD STALL OUT. THIS PROBLEM HAS HAPPENED AT LEAST 4 OTHER TIMES. CONTACTED DEALER AND INFORMED USE DIFFERENT FUEL WHICH DID NOT WORK. *AK
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. LEFT SIDE AIRBAG MADE CONTACT WITH "LEFT CENTER PILLAR POST" WHICH RUPTURED AIRBAG, RELEASING GASSES INTO VEHICLE. CONSUMER HAS EXPERIENCED VISION PROBLEMS AFTER THIS INCIDENT. *AK
DURING WET WEATHER BRAKING, PEDAL IS NOT FIRM AND PRONOUNCED DELAY(2+ SECONDS)BEFORE BRAKES RESPOND TO DRIVER INPUT. *AK
WHEN IT RAINS, THERE IS A 3+ SECOND DELAY BEFORE THE BRAKES ENGAGE. THIS CAR IS IDENTICAL TO THE AUDI A4 (SAME PLATFORM AND BRAKE SYSTEM) WHICH CURRENTLY HAS A DEFECT INVESTIGATION OPEN. THE PASSAT SHOULD BE INCLUDED IN THIS INVESTIGATION (BOTH CARS ARE "B5" PLATFORM CARS). *AK
BRAKES FADE TERRIBLY IN WET WEATHER. *AK
BRAKING POWER GREATLY REDUCED IN THE RAIN. TAKES A COUPLE OF SECONDS FOR THE BRAKES TO WORK AFTER APPLYING BRAKES. THE BRAKE PEDAL DROPS QUITE FAR BEFORE YOU CAN FEEL THE BRAKES START TO WORK. THIS IS NOT A MATTER OF REDUCED TIRE GRIP. SEE THE FOLLOWING LINKS: HTTP://WWW.CLUBB5.COM/DISCUSSIONFORUMS/INDEX.HTM AND HTTP://WWW.AUDIWORLD.COM/FORUM/M/A4/MSGS/233090.PHTML. TO MY KNOWLEDGE, THE PASSAT AND A4 HAVE THE SAME OR SIMILAR BRAKING SYSTEMS. THIS PROBLEM ONLY OCCURS IN THE RAIN AND DID NOT OCCUR WHEN THE CAR WAS NEW. BEING IN SOUTHERN CALIFORNIA I DO NOT DRIVE IN THE RAIN VERY OFTEN BUT IT IS STILL ALARMING THAT I AM HAVING THIS TROUBLE. I HAVE BEEN DRIVING FOR 16 YEARS AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS. *AK
CONSUMER STATES VEHICLE SHAKES WHEN IDLE AT A LIGHT, CONSUMER STATES VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES AND THE PROBLEM CONTIUES TO EXIST, POSSIBLY ENGINE RELATED. *JB
RIGHT FRONT SEAT SIDE AIR BAG DEPLOYED WHEN CONSUMER HIT A POTHOLE, DAMAGE TO RIGHT WHEEL AND TIRE, VEHICLE NEEDED AN ALIGNMENT, CLAIM 13-7212-517. *SLC
SUSPICIOUS REPAIRS DENIED WARRANTY COVERAGE; THREATS OF UNSAFE CONDITION FORCED IMMED. REPAIRS; NUMEROUS GRIEVANCES DUE TO DESPICABLE SERVICE TREATMENT; ADDITIONAL DAMAGE SUSTAINED WHILE AT DEALER; NO ACCIDENTS OR WARNINGS THAT BRAKE LINE FAILURE WAS IMMINENT AS CLAIMED BY VWOFA SERVICE DEPARTMENTS. *AK
WAS INVOLVED IN A COLLISION THAT SANDWICHED MY CAR BETWEEN TWO VEHICLES.THE SEATBACK ON THE DRIVER SIDE(THE ONLY OCCUPIED SEAT).WENT BACKWARDS FROM A NEAR UPRIGHT POSITION TO APPROX 45 DEGREES.ALSO THE LUMBAR SUPPORT COLLAPSED ON THE LEFT SIDE.*AK
DEALER HAS FAILED SEVERAL TIMES TO CORRECT STEERING PROBLEM. CAR HAS CONSTANT VIBRATION AND STEERING WHEEL SHAKE ON TURNS. FRONT END ALIGNED (NOT NEEDED) WHEELS BALANCED AND ROTATED (AT MY EXPENSE) WITHOUT PROBLEM CORRECTION. SUNROOF LEAKS. DRIVER'S POWER SEAT MOVES WHEN COMING TO A FULL STOP. DEALER STATES THIS IS OK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I HAD TO REPLACE 2 OIL PANS WITHIN A WEEK APART DUE TO SMALL HOLE IN PAN. THEY TOLD ME IT WAS FROM DRIVER ERROR BUT I KNOW I DID NOT GO OVER ANYTHING TO MAKE HOLE. I WAS WILLING TO CONCEDE FIRST TIME AS I COULD NOT REMEMBER IF I HAD INDEED MAYBE HIT SOMETHING BUT A WEEK LATER IT HAPPENED AGAIN AND I HAD BEEN EXTREMELY CAREFUL. THE HOLE HAPPENED TO BE IN THE EXACT SAME SPOT AS BEFORE. THEY GAVE ME VERY HARD TIME AND WOULD NOT ALLOW ME TO TAKE BOTH OIL PANS WITH ME SO I COULD INVESTIGATE. I BOUGHT CAR FROM CHECKERED FLAG IN VIRGINIA BEACH BUT LIVE IN TEXAS AND THESE EVENTS OCCURRED HERE IN TX. I WENT TO AUTOBAHN VW IN FORT WORTH,TX FOR REPAIRS. PLEASE HELP.*AK
I CURRENTLY HAVE ABOUT 43K MILES AND I HAVE NOTICED FOR SOME TIME NOW THAT THE CLUTCH NEEDED TO BE LET OUT FURTHER THAN SEEMED NORMAL FOR IT TO ENGAGE. I'VE MENSIONED IT SEVERAL TIMES WHEN IT WAS IN FOR ROUTINE SERVICE, AND WAS TOLD IT WAS 'NORMAL' AND THEY COULDN'T ADJUST IT. AS I WAS DRIVING AND WENT TO SHIFT, I NOTICE THAT ALL OF A SUDDEN IT HAD TO BE LET ALMOST ALL THE WAY BEFORE ANYTHING HAPPEND; IT FELT VERY DIFFERENT. TOOK IT TO THE DEALER THE NEXT DAY AND FOUND OUT THAT IT WAS "BURNT OUT." AT ONLY 42K MILES, IT SEEMS A LITTLE PREMATURE TO HAVE BURNED OUT A CLUTCH ALREADY. *NM
SUN ROOF LEAKS - DRAINS CLEANED BY DEALER TWICE - STILL LEAKING. DRIVER'S SEAT BACK MOVES FORWARD WHEN BRAKE APPLIED. DEALER CLAIMS THIS IS NORMAL. SEAT BACK CAN BE MOVED BY HAND. CAR HAS VIBRATION AND STEERING WHEEL SHAKES AT MOST SPEEDS. DEALER CLAIMS TIRES ARE THE PROBLEM. HOWEVER, TIRES HAVE BEEN INSPECTED TWICE (AT MY EXPENSE) BY INDEPENDENT DEALERS WHO STATE TIRES ARE O.K. WHEELS REBALANCED, FRONT END ALIGNED, (ALL AT MY EXPENSE) AND PROPLEM PERSISTS. VW REFUSES TO HELP CLAIMING PROBLEM IS RELATED TO TIRES.*AK
SULFUR DEPOSITS COLLECT ON SENDING UNITS CAUSING FUEL TO BE READ AS EMPTY WHEN TANK COULD BE EMPTY OR FULL. CAR WILL IMMEDIATELY SHUT OFF WHEN THIS OCCURS. THIS PROBLEM WAS A RECALL ISSUE BEGINNING IN JUNE OF 2000 FOR ALL 4MOTION PASSATS. I WAS NOT NOTIFIED OF THIS RECALL AT THE PURCHASE OF MY VEHICLE IN JULY OF 2000 NOR WHEN I BROUGHT THE CAR IN INTIALLY FOR THIS PROBLEM. ON SECOND VISIT TO LOCAL DEALER WAS A RECALL MENTIONED, BUT NOTHING WAS FIXED. I WAS INFORMED BY DEALER TO MONITOR FUEL LEVEL AT CERTAIN MILEAGE. ORIGINALLY 250 MILES, WHICH THEN DECREASED TO 200 AND THEN CURRENTLY 150 DUE TO LAST INCIDENT OF CAR FAILURE AGAIN. DEALER HAS BEEN NOTIFIED OF PROBLEM AND CAR WAS TAKEN INTO DEALERSHIP ON 10/26, 11/1, 11/28 AND WAS TO BE FIXED 12/2. PROBLEM NOT FIXED. WRONG PART WAS INSTALLED IN CAR. THEREFORE, I WILL BE HAVING TO TAKE CAR IN FOR A ADD'TL VISIT WHEN CORRECT PART ARRIVES AT DEALERSHIP. I AM TO WAIT FOR NOTIFICATION FROM THE DEALER WHEN PART WILL BE DELIVERED AND READY. RECENTLY FOUND ON WEBSITE THAT THIS PROBLEM HAS BEEN RENDERED BY THE NHTSA AS POSSIBLE TO CAUSE A CRASH. ONCE I NOTIFIED DEALER OF THIS, A RENTAL CAR WAS THE OFFERED, BUT AT NO OTHER TIME WAS A LOANER CAR OFFERRED EVEN WITH THE RECALL STATING SUCH A CLAIM. PROPER FOLLOW UP HAS NOT BEEN DONE IN REGARDS TO MY SITUATION AND I AM SEEKING A NEW CAR. I WOULD LIKE DEALER TO BUY BACK CAR AND ACKNOWLEDGE THE DEFAULT OF THIS CAR OR I REFUNDED THE PURCHASE PRICE OF THE CAR AS JUST COMPENSATION. THE PROBLEM HAS CAUSED MYSELF TO SUFFER LOST WAGES DUE TO TIME LOST AT WORK AND PLACED ME IN SEVERAL SAFTEY HAZARDS. ON THE FIRST INCIDENT MY VEHICLE STOPPED WHILE DRIVING ON THE FREEWAY AT 65MPH AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD. I CALLED ROADSIDE ASSISTANCE THROUGH VOLKSWAGEN ON MY CELLULAR PHONE AND THE EMPLOYEE ARRIVED, REQUESTING $10 BECAUSE THE PROBLEM WAS GAS RELATED, ALTHOUGH I HAD JUST FILLED UP MY TANK THE DAY BEFORE AND HAD NOT DRIVEN MORE THAN 30 MILES THAT DAY OR THE PREVIOUS ONE. *AK
RECALL 00V147000; BEEN PUT OFF BY DEALER AND VOLKSWAGEN COMPANY SINCE OCTOBER 2000, NO PARTS AVAILABLE.*AK THE PART WAS STILL ON BACK ORDER FROM FACTORY OVERSEAS. *YH
DEADLY FAULT AT LOW MPH, LOW RPM, EMERGENCY OR LANE CHANGE SITUATION! NO SAFETY DEFECT LISTED. *AK
VEHICLE FAILED TO START.*ET
IN WET WEATHER BRAKES RESPONDED POORLY. VEHICLE WAS TAKEN TO THE DEALER, AND THEY STATED THIS WAS NORMAL. *AK
IN WET WEATHER BRAKES RESPONDED POORLY. VEHICLE WAS TAKEN TO THE DEALER, AND THEY STATED THIS WAS NORMAL.*AK
BRAKE PEDAL SLOWLY WENT TO FLOOR. VEHICLE AT MAJOR INTERSECTION AND SITUATION DANGEROUS. NEXT TIME, BRAKE PEDAL WENT DIRECTLY TO FLOOR AND HAD TO BE PUMPED TO STOP THE CAR. REPORTED TO DEALER ON FIRST WARRANTY CHECK. DEALER FAILED TO CHECK BRAKES AT ALL. RETURNED TO DEALER WITH COMPLAINT THAT THEY FAILED TO CHECK BRAKES. FLUSHED HYDRAULIC BRAKE SYSTEM AND CHECKED COMPLETELY AT REQUEST OF OWNER. DEALER ASSERTS "BRAKE SYSTEM IS TO FACTORY SPECIFICATION." I HAVE NO REASON TO BELIEVE PROBLEM RESOLVED AS DEALER STATES HE MUST STILL REFER TO VW IN GERMANY FOR ADVICE AND INSTRUCTIONS. VW IN GERMANY HAS BEEN CONTACTED AND THEY CAN ONLY REFER TO SUBSIDIARY IN AUBURN MI WHO DOES NOT KNOW ANYTHING EXCEPT MATTER IS ENTIRELY IN HANDS OF DEALER.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER FELT A VIBRATION IN THE STEERING WHEEL BUT BY THE TIME THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD THE LEFT REAR TIRE COMPLETLY SHREDDED/BLOWNOUT (MICHELIN MXV4 PLUS TIRE 205/65R15P). NLM
PREVIOUSLY REPAIRED FUEL LEAK HAS RECURRED, ~18 MONTHS LATER. LEAK CAN BE SEEN WHEN VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS AND IS THEN BACKED OUT OF GARAGE DOWN INCLINED DRIVEWAY. FUEL IS LEAKING FROM PASSENGER REAR WHEEL AREA. *TR
INTERMITTENTLY VEHICLE WILL NOT START UP. DEALER HAS REPAIRED AND REPLACED VARIOUS PARTS, AND THE PROBLEM STILL EXISTS. *AK
LOW BEAM HEADLIGHTS CANNOT BE ADJUSTED, VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES INDICATING THAT THE LIGHTS DO NOT EXTEND OUT FAR ENOUGH. NLM
DRIVER'S SIDE POWER DOOR LOCK UNLOCKS ITSELF WHILE CAR PARKED. INTERVALS VARY. *AK
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO FLOORBOARD. *AK
VEHICLE STALLED AND DIED WHILE DRIVING. VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING PARTS. *AK
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO THE FLOOR, BUT AFTER A 1-2 SECOND BRAKE APPLICATION, BRAKE PEDAL FEEL RETURNS TO NORMAL. THIS IS A FRIGHTENING SITUATION, CONSIDERING THE EXTRA CAUTION REQUIRED DURING ADVERSE WEATHER.*AK
I OWNED A 2000 VW PASSAT. MY CAR FAILED SEVERAL TIMES UPON ACCELERATION DURING PASSING OR ACCELERATING ONTO THE EXPRESSWAY. I HAD IT INTO THE SHOP AT LEAST EIGHT TIMES. THE VW REP INSINUATED THAT I WAS DOING SOMETHING TO THE VEHICLE. THEY FINALLY ALLOWED ME TO TRADE FOR A 2003. THERE IS NOW A RECALL ON THE IGNITION COIL STARTING WITH 2001. I THINK YOU HAD BETTER INCLUDE 2000 ON THAT RECALL. *NLM
2000 PASSAT OIL SLUDGE BUILD UP CAUSED ENGINE TO FAIL. *TS WHILE DRIVING THE OIL INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO EXPLAINED THAT THE OIL PRESSURE WAS LOW, BUT CLOSE TO MANUFACTURERS SPECIFICATIONS. THE OIL PUMP, PVC SYSTEM, AND TURBO TUBES WERE REPLACED. LESS THAN THREE MONTHS LATER THE CONSUME STARTED HEARING A RUMBLING NOISE WHICH SEEMED TO BE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER WHERE ID WAS DETERMINED THAT HE NOISE WAS PROBABLY ROD KNOCK AND THE REMEDY WAS TO REPLACED THE ENGINE. THE CONSUMER FEELS THAT VW SHOULD BE RESPONSIBLY FRO REPLACING THE ENGINE BECAUSE THEY WERE AWARE THAT THE OIL FILTER WAS TOO SMALL. *NM
CAR WOULDN'T START. WHEN BROUGHT TO THE DEALERSHIP, WE WERE TOLD THAT THERE WAS A DESIGN DEFECT IN THE V6 MODEL PASSAT ENGINES. THEY ARE NOT PROPERLY BURNING ANY OF THE U>S> AVAILABLE GASOLINES, WHICH IS CAUSING A CARBON BUILD-UP ON THE VALVES. THIS WILL BE AN ONGOING PROBLEM WITH THE VEHICLE. THEIR SOLUTION IS TO ADJUST THE ENGINE SO IT BURNS HOTTER AND THIS MIGHT ALLIEVIATE THE PROBLEM. THEY ARE ALSO SUPPLYING DEALERS WITH A MACHINE TO CLEAN THE CARBON OFF THE VALVES, BUT THESE MACHINES ARE NOT AVAILABLE AT THIS TIME. *AK
CONSUMER WAS PULLING INTO PARKING LOT AT APPROXIMATELY 10 MPH WHEN ENGINE STARTED TO RACE AND REV UP TO 6000- 7000 RPMS. CONSUMER HAD TO HIT BRAKES AND SHIFT INTO NEUTRAL. DEALER COULD NOT DETERMINE CAUSE. *AK
VERY POOR WET BRAKING. CAR IS NOT PREDICTABLE WHEN BRAKING.. DRIVING UP INTERSTATE 83 IN MARYLAND, NO STANDING WATER ON ROAD, JUST WET RAINING CONDITIONS. I ATTEMPTED TO BRAKE SUDDENLY AND CAR PULLED TO LEFT. OTHER OCCASIONS CAR HAD HAD SUBSTANTIAL DECREASE IN BRAKING CAPABILITY WHEN WET. *AK
WET BRAKING IS POOR - AT HIGHWAY SPEEDS IN RAIN AT NEAR-FREEZING TEMPERATURES, BRAKE PEDAL APPLICATION RESULTS IN A LAG TIME BEFORE BRAKING BEGINS. OCCURS WHEN ROADS ARE WET, NOT ICY. PROBLEM VANISHES IF BRAKES ARE APPLIED FIRST TO "DRY" THEM AND THEN APPLIED, BUT CAN'T ALWAYS PLAN FOR THAT. *AK
THE SPEEDOMETER DOES NOT READ CORRECTLY, THE SPEEDOMETER IS APPROXIMATELY 3 MPH HIGHER, READING 73 MPH WHEN ACTUALLY GOING 70 MPH, VOLKSWAGEN ACCEPTS AN ERROR OF UP TO 5 MPH AND WILL CORRECT PROBLEM FROM MANUFACTURING. *MJS
WHILE TRAVELING ENGINE CHECK INDICATOR WOULD FLASH, AND SOON AFTER VEHICLE WOULD STALL. DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATION.*AK
SINCE I PURCHASE THIS CAR THERE HAS BEEN A BAD ODOR WHEN THE HEAT HAS BEEN TURNED ON, THE DEALER HAS TWICE TRIED TO FIX BY "CLEANING" THE SYSTEM. CANNOT USE HEATER BECAUSE OF THIS PROBLEM.
VEHICLE ENGINE FAILS TO RESPOND IN EMERGENCY SITUATION / PEDAL TO THE FLOOR. *AK
EVERY PASSAT OWNER I HAVE TALKED TO (5) INDICATED THIS PART HAD FAILED. RECALL? NO SAFETY DEFECT LISTED. *AK
THE ENGINE STARTS TO STALL WHEN YOU ACCELERATE AT HIGHER SPEEDS. EVERY TIME TAKEN TO THE DEALER, HE SAYS THE AIR FILTER IS SOAKED W/WATER. HE HAS NO EXPLAINATION. FINALLY ADMITTED THAT THERE ARE "SEVERAL" CARS THROUGHOUT THE COUNTRY W/THIS PROBLEM. HIS LAST SOLUTION (FROM VW) WAS TO REMOVE THE SNOW GRILL (WHICH MAKES NO SENSE & DID NOT CORRECT THE PROBLEM). IT IS TERRIFYING TO TRY & PASS A CAR ON A 2 LANE ROAD OR IN THE MIDDLE OF A 5 LANE EXPRESSWAY & HAVE YOUR CAR START TO STALL . THE AIRBAG DEFAULT LIGHT HAS ALSO COME ON TWICE. PLEASE HELP. *AK
MIDDLE REAR SEAT, WHEN BACK SEAT IS FOLDED DOWN SEAT BELT WILL GET STUCK.DEALERSHIP IS AWARE OF PROBLEM.*AK
CONSUMER STATED THE DRIVER SIDE HEADLAMP DID NOT ILLUMINATE THE ROAD PROPERLY, CONSUMER WAS INFORMED THAT THE HEADLAMP WAS OPERATING AS DESIGNED.*JB
ONLY THE DRIVERS DOOR AND TRUNK LID HAVE A DASH LIGHT AND CHIME INDICATOR TO LET THE CONSUMER KNOW THAT THESE DOORS ARE OPEN, ON ONE OCCASION THE CONSUMER WAS DRIVING WITH THREE SMALL CHILDREN WHEN HE NOTICED THAT THE INTERIOR LIGHT WAS ON, ONLY THEN DID THE DRIVER REALIZED THAT A REAR DOOR WAS AJAR, THE CONSUMER FEELS THIS IS A SAFETY HAZARD. NLM
FIRST PROBLEM 07/2002 DRIVING AT APPROXIMATELY 45 MPH, CAR DECELERATED AS THOUGH BRAKES APPLIED TO ABOUT 5MPH. TRANSMISSION (AUTOMATIC) DROPPED TO LOW GEAR. RESPONDED BY DEPRESSING ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE IN SPEED. CAR ACTED LIKE THERE WAS EITHER A TRANSMISSION OR FUEL FEED PROBLEM. A SECOND SIMILAR OCCURRENCE TOOK PLACE 08/2002 EXCEPT THIS TIME CAR EXHIBITED SIMILAR TRAIT AFTER HAVING BEEN PARKED. ON BOTH OCCASIONS, THE IDENTICAL PROBLEM LASTED APPROXIMATELY FIVE TO SEVEN MINUTES AND THEN THE VEHICLE RESUMED NORMAL OPERATION. AFTER THE SECOND EPISODE, CONTACTED VW DEALER, THE IMPORTED CAR STORE, 1432 S HARBOR CITY BLVD., MELBOURNE, FL WHO PERFORMED DIAGNOSTIC TESTS, BUT COULD FIND NO CAUSATIVE FACTOR. WHILE IN THE DEALER SERVICE WAITING ROOM, AFEMALE OWNING A VW JETTA, SPOKE OF HAVING A VERY SIMILAR PROBLEM WITH HER 2001 0R 2002 MODEL. HAD WE BEEN TRAVELING ON AN INTERSTATE HIGHWAY AND HAD THESE PROBLEMS, THE ACTION OF THE VEHICLE COULD VERY LIKELY RESULT IN AN ACCIDENT INVOLVING PERSONAL INJURY OR DEATH. EVERY TIME I OPERATE THE CAR, I FEEL AS THOUGH A REPETITION OF HTE BEHAVIOR COULD HAPPEN AND I FEEL THE SAFETY OF ANY OCCUPANTS OF THE CAR ARE IN JEAPORDY. *AK
THE BOOT COVERING THE BALL JOINT FOR THE TIE ROD ENDS AND BOTH FRONT AND REAR UPPER CONTROL ARMS HAS FAILED ON BOTH SIDES OF THE VEHICLE. THE BOOT FAILING HAS CAUSED THE BALL JOINT TO FAIL CAUSING EXCESSIVE PLAY IN THE WHEELS. THIS IS CAUSING THE VEHICLE TO BE DIFFICULT TO CONTROL AND COULD POSSIBLY CAUSE AN ACCIDENT. VOLKSWAGEN RECALLED THE PARTS DUE TO THE SAME FAILURE FOR 1998 & 1999 PASSATS, SO THEY SHOULD ALSO INCLUDE THE 2000'S. DT
THERE ARE FOUR OIL PACKETS LOCATED INTO HER VEHICLE. CAUSING THE VEHICLE TO STALL AND THE ENGINE LIGHT APPEAR ON THE DASHBOARD. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Data synced from NHTSA on May 4, 2026