2007 Volkswagen Passat Fuel System Problems

The contact owned a 2007 Volkswagen Passat. The contact received notifications of NHTSA Campaign Numbers: 18V148000(Air Bags) and 17V509000 ( Fuel System, Gasoline), and would like to be removed from the recall distribution list. The local dealer and the manufacturer were not contacted.

While I was operating the vehicle the vehicle stopped in the middle of the street. It was told to me it's the fuel system. The car has been diagnosed back in November of 2021. The fuel pump is not getting fire to the other.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. AFTER THE CONTACT INSPECTED UNDER AND AROUND THE VEHICLE, HE LIFTED UP THE REAR PASSENGER SEAT AND NOTICED THAT THE FUEL PUMP FLANGE ON THE TOP OF THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

RECALL ID 280936 I HAVE CONTACTED VW ABOUT THE RECALL, I FILED A REIMBURSEMENT CLAIM, BUT THEY HAVE NOT BEEN ABLE TO APPROVED IT BECAUSE I FIXED MY CAR ON MY OWN, I TOOK MY CAR TO A MECHANIC WHEN THE PROBLEM OCCURRED, THEY COULD NOT FIX THE PROBLEM, THEN I TOOK TO ANOTHER MECHANIC, THE PROBLEM WAS NOT FOUND, SO I TOOK TO VOLKSWAGEN WHERE THEY COULD NOT FIND THE PROBLEM. AFTER THAT I CONTACTED MY BROTHER'S MECHANIC SO CHECKED IT AND HE FOUND THE PROBLEM. HE WORKS ON HIS OWN SO BOUGHT THE PARTS AND PAID HIM CASH. I HAVE NOT PROOFS ABOUT THE PAYMENTS BECAUSE I PAID THE PARTS CASH. I WOULD LIKE TO KNOW WHAT CAN I DO ABOUT THIS CASE. ATTACHED IS A LETTER FROM THE VW WITH THE CASE # . I ALREADY TOLD VW THAT I CANNOT PROVIDE PROOFS.

I PURCHASED THE VEHICLE FROM A USED CAR DEALER ON 7/26. I TEST DROVE IT AND EVERYTHING WAS RUNNING SMOOTHLY. THE VEHICLE HAD 124K MILES. I BOUGHT THE CAR IN LAS VEGAS, NV WITH THE INTENT ON TAKING IT TO CALIFORNIA FOR MY TEENAGE DAUGHTER TO HAVE IN COLLEGE. ON 7,30, I WAS DRIVING AND THE VEHICLE WOULD NOT ACCELERATE AST 20, LIKE IT WAS PLACED IN NEUTRAL. THIS OCCURED IN THE EVENING SO I COULD NOT CALL ANYONE. I COASTED OFF THE ROAD. TURNED THE VEHICLE OFF, THEN RESTARTED AND IT WORKED FINE. I LOOKED ON THIS WEBSITE AND SAW THERE WERE RECALLS FOR THE FUEL PUMP MODULE. I CALLED A DEALERSHIP WHO COULDN'T DO IT UNTIL LATE AUGUST. FINDLAY VOLKSWAGEN SCHEDULED ME FOR 8/6. I WAS LEAVING TOWN SO I LEFT THE VEHICLE WITH FAMILY. I PICKED THE VEHICLE UP ON 8/17 AND HEADED TO CALIFORNIA. THE SAME THING OCCURED TWICE WHILE ON THE ROAD. WE CALLED A LOCAL VW DEALER, THEY SAID IT WOULD COST $144 JUST TO LOOK AT IT. I TOOK IT TO A LOCAL MECHANIC WHO TESTED THE VEHICLE AND SAID IT THE ACTUAL FUEL PUMP. I CONTACTED VOLKSWAGEN CORPORATE, WHO WERE VERY RESPONSIVE BUT CAN NOT HELP. HERE I AM, WITH A VEHICLE THAT COULD STALL ON THE ROAD, CAUSING AN ACCIDENT THAT CAN HARM OR KILL OTHERS. VOLKSWAGEN KNOWS ITS THE FAULTY MODULE THAT CAN CAUSE THE PUMP TO FAIL, BUT LEAVES CUSTOMERS HIGH AND DRY TO HAVE TO REPLACE THE PUMP. MY DAUGHTER SAVED HER OWN MONEY TO BUY A RELIABLE VEHICLE AND NOW WE HAVE TO FORK OVER MORE MONEY. NO ENGINE LIGHTS ARE ON. IT'S DISAPPOINTING AND SAD.

ON 2 JULY 2018 I RECEIVED NOTICE OF THE FUEL PUMP ECM RECALL. I IMMEDIATELY WENT TO MY LOCAL DEALER AND HAD THE RECALL WORK PERFORMED - REPLACEMENT OF THE ECM, RELOCATION OF THE ECM FROM TOP OF PUMP TO REAR RIGHT WHEEL WELL. ON 7 JULY 2018, I FOLDED THE REAR SEAT DOWN TO EXPAND THE CARGO AREA OF THE VEHICLE. ON 15 JULY 2018, I RETURNED THE REAR SEAT TO SEATING POSITION. LATER THAT DAY, THE FUEL PUMP FAILED WHILE DRIVING. TOOK TO NEAREST DEALER WHO CHARGED $140 DIAG FEE TO TELL ME THE FUEL PUMP WAS BAD - WELL, DUH! THE ISSUE CORRELATES TO THE ECM BEING RECENTLY TRADED OUT. THE FUEL PUMP ITSELF WAS REPLACED 3 MONTHS EARLIER. THEY DIDN'T NOTICE THE COINCIDENCE. VWUSA MERELY PLAYED A GAME OF OPERATOR BETWEEN ME AND THE DEALER AND WAS TOTALLY IMPOTENT AND UNWILLING TO INTERVENE. IT WAS THEIR RECALL WORK THAT KILLED MY FUEL PUMP AND NOW I NEED TO PAY FOR ANOTHER PUMP? NEVER MIND INVALID DIAGNOSTICS AND FEES, AND TIME LOST.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO HESITATE AND THEN STALLED. THE MESSAGE "ENGINE SHUTTING OFF" POPULATED IN THE MESSAGE CENTER. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN HESITATING FOR APPROXIMATELY A MONTH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON TENNESSEE) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. *TT

I RECEIVED A NOTICE ABOUT A RECALL OF THE FUEL PUMP MODULE I TOOK IT INTO VOLKSWAGEN THEY TOLD ME THEY REPLACED IT BUT YET MY BUT THAT MYFUEL PUMP WENT OUT IT LEAKING GAS AND THEY SEND ME ON MY WAY THEY TOLD ME IT WAS GONNA COST ME $700 . I HAVE LOOKED INTO THIS AND ACTUALLY WENT TO FUEL MY JOB GOES OUT THE FUEL PUMP GOES OUT TOSO I CONTACTED THEM AND THEY TOLD ME THAT THERE'S NOTHING THAT THEY COULD DO THAT THAT HAS NOTHING TO DO WITH THE MODULE

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL 349940) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HERZOG-MEIER MAZDA VOLKSWAGEN VOLVO, 4275 SW 139TH WAY, BEAVERTON, OR 97005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I SMELLED FUEL WHILE I WAS CHANGING TIRES AND FOUND THE FUEL TANK SENDING UNIT IS CRACKED AND LEAKING FUEL

THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANGEROUS ISSUE, SPECIALLY WHEN THE ELECTRICAL CONNEXION ARE RIGHT THERE. A LITTLE SPARK CAN BE CATASTROPHIC. A FEW YEARS AGO, VOLVO HAD A RECALL ON THIS EXACT ISSUE. I THINK VW SHOULD DO IT ALSO. GOD KNOWS HOW MANY LIVES ARE IN DANGER RIGHT NOW. MOSTLY CHILDREN THAT RIDE IN THE BACK SEATS. I AM TRYING TO COVER THE CRACKS WITH A PASTE, BUT IT SEEMS IT IS NOT WORKING. THE GASOLINE KEEPS COMING OUT EVEN WHEN THE CAR IS PARKED AND OFF FOR A LONG TIME, I DISCONNECTED THE PUMP, AND IT DOES NOT STOP. I DID NOT TAKE PICTURES BEFORE I PUT THE PASTE, BUT EVEN WITH THE PASTE, THE GAS IS COMING OUT THROUGH IT.

FUEL PUMP CONTROL MODULE WE CONTACTED VOLKSWAGEN ABOUT THE FAILURE OF THE FUEL PUMP CONTROL MODULE AND WERE TOLD THAT THIS ONE IS NOT COVERED UNDER THE NHTSA RECALL. THE PROBLEM: REPLACING THE BATTERY IN SEPTEMBER 2017 AND HAVING A STARTING PROBLEM IN MID-OCTOBER. TOOK THE CAR TO A VOLKSWAGEN DEALER... THEY RAN TEST TO FIND OUT THE PROBLEM, WELL THE BATTERY FAILED THE TEST SO THEY HAD TO REPLACE BUT AT THE SAME TIME THEY TOLD US THE FUEL PUMP CONTROL MODULE WAS FAILING. THEY STATED IT WAS HEATING UP AND SHOULD BE REPLACED. WHEN I DID SOME BACKGROUND RESEARCH ON A FUEL PUMP MODULE I FOUND RECALL NOTICES WHICH INCLUDED 2006-2010 PASSAT WAGONS WHICH IS OUR CAR. THE RECALL STATES," THE PUMP CONDITION ALSO COULD CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, DRAINING THE BATTERY AND MAKING THE CAR UNABLE TO START". THIS WAS HAPPENING ON THE MONTH OLD BATTERY WE JUST HAD REPLACED. SO I WANT TO FIND OUT IF THIS CAR CAN BE INCLUDED IN THE RECALL BECAUSE IT IS A PROBLEM THAT IS IN KEEPING WITH THE RECALL!

WE ASKED JACK DANIELS TO FIX THE FUEL PUMP AS WE RECEIVED NOTICE OF THE RECALL. THEY SAID THEY COULD NOT DO IT. OUR CAR NOW BUCKS AT HIGH SPEEDS, PARTICULARLY WHEN DRIVING UPHILL. WHAT SHOULD WE DO? WE DO NOT THINK THE CAR IS SAFE TO DRIVE.

LATE SEPTEMBER 2017 THE CHECK ENGINE LIGHT WENT OFF IN MY 2007 PASSAT WHILE I WAS DRIVING TO WORK. I TOOK THE PASSAT IN FOR A REPAIR THE FOLLOWING DAY, AND THE HIGH PRESSURE FUEL PUMP WAS REPAIRED, AFTER DRIVING OFF THE LOT, THE CHECK ENGINE LIGHT CAME BACK ON, LESS THAN 100 YARDS AWAY. I DID NOT DRIVE THE CAR, AFTER THE REPAIR, OTHER THAN TO MY DRIVE WAY, LESS THAN 5 MILES AWAY. WHILE WE WERE TRYING TO FIGURE OUT WHAT TO DAY, LESS THAN A WEEK LATER, OCTOBER 12, 2017, I RECEIVED A RECALL NOTICE IN THE MAIL, THAT WHAT I HAD JUST REPAIRED WAS A RECALL, AND SAFETY ISSUE. WE CALLED THE SHOP, AND THEY INFORMED US THAT SINCE IT WAS A RECALL TO WAIT FOR VW TO RESOLVE THE ISSUE. AFTER MULTIPLE PHONE CALLS WITH VW CORPORATE OFFICE, AND RUDE CUSTOMER SERVICE REPS WHO HUNG UP ON ME WHEN I ASKED QUESTIONS REGARDING THE REPAIR, I FINALLY GOT A HOLD OF SOMEONE THAT WAS KIND ENOUGH TO LISTEN. SHE MADE A PHONE CALL TO HAVE OUR CAR LOOKED AT, THE CLOSEST VW DEALERSHIP AND WE HAD IT TOWED IN ONLY FOR THEM TO TELL US THERE WERE SEVERAL ISSUE WRONG WITH THE VEHICLE. SO WE CALLED OUR LOCAL VW CERTIFIED MECHANIC, TO VERIFY THE ISSUES, SINCE HE HAD JUST SEEN IT, AND HE INFORMED THAT NONE OF WHAT THEY WERE TELLING US WAS WRONG WITH THE VEHICLE. WE THEN HAD IT TOWED BACK TO OUR MECHANIC LOCALLY, AND HE LOOKED AT THE CAR AGAIN. SINCE WE HAD BEEN OUT OUR SECOND VEHICLE FOR A COUPLE OF MONTHS, WE ASKED HIM TO FIX IT SO WE COULD AGAIN USE IT. THE MECHANIC HAD THE CAR FOR TWO WEEKS, WHEN HE THOUGHT IT WAS REPAIRED, HE WOULD FIND MORE ISSUES. AFTER AT LEAST THREE PHONE CALLS OF MORE ISSUES, IT WAS REPAIRED, WITH A HEFTY BILL, OF NEAR 2K DOLLARS, ONTOP OF THE OVER 2K WE PUT IN TO REPLACE THE RECALL A MONTH EARLIER. I DECIDED TO TRADE IN MY CAR AS I NEEDED SOMETHING RELIABLE AND SAFE.I HAVE BEEN CHECKING ON LINE SINCE OCTOBER 2017 FOR REPAIR REMEDIES, OF WHICH THREE IS NONE, AS OF 1/11/18.

I CONTACTED THE VOLKSWAGEN HEADQUARTERS CONCERNING A RECALL NOTICE FOR, A FUEL PUMP MODULE AND WAS INFORMED THE PART WAS NOT AVAILABLE AT THIS TIME. ACCORDING TO THE RECALL THIS PART COULD RESULT INTERRUPTION OF ELECTRICAL POWER TO THE FUEL PUMP, DRAINED BATTERY, FUEL PUMP RUNNING CONTINUOUSLY AND LOSS OF POWER WHILE VEHICLE IS IN MOTION RESULTING IN POSSIBLE INJURY OR CRASH. I AM ALREADY EXPERIENCING TROUBLE WITH DRIVING THIS VEHICLE. THE COMPANY SUGGESTED TO PAY FOR THE REPAIRS AND I WOULD BE REIMBURSED. I AM NOT IN A POSITION TO DUE THAT MONETARILY. I BELIEVE THE COMPANY SHOULD PROVIDE A TEMPORARY REPLACEMENT UNTIL THIS MATTE IS RESOLVED. THIS IS THE SECOND RECALL FOR THIS VEHICLE, THE FIRST WAS AIRBAGS WHICH WAS REPLACED, THANK YOU FOR YOUR ASSISTANCE CONCERNING THIS MATTER.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHAMPTON VOLKSWAGEN (361 KING ST, NORTHAMPTON, MASSACHUSETTS 01060, (413)586-3102) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (MOMENTUM VOLKSWAGEN, 2405 RICHMOND AVE, HOUSTON, TX 77098) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,522.

THERE IS AN OUTSTANDING SAFETY RECALL THAT OPENED 08-16-2017 INVOLVING THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN SAYS A REPAIR IS NOT YET AVAILABLE - AFTER NINE MONTHS! THIS IS UNACCEPTABLE.

THE LID FOR THE FUEL TANK WHICH CONTAINS THE VEHICLE FUEL FILTER IS CRACKED AND WAS LEAKING PRESSURIZED FUEL UNDERNEATH THE PASSENGER REAR SEAT ANY TIME THE KEY WAS ON. THIS IS THE EXACT SAME PROBLEM THAT VOLKSWAGEN HAS ISSUED RECALL 20Z4 FOR TOUAREG MODEL VEHICLES. THE FIRST SYMPTOM I NOTICED WAS THE CAR HAD TO BE CRANKED FOR ONLY A SECOND OR TWO LONGER FOR THE ENGINE TO START. AFTER ABOUT 3 DAYS OF EXPERIENCING A MINOR SHORT CRANK I WAS PARKED IN A PARKING STRUCTURE AND HAD TO CRANK THE ENGINE OVER FOR ALMOST 20 SECONDS BEFORE THE ENGINE STARTED. THIS IS WHEN I BEGAN TO SMELL GASOLINE. I DROVE THE CAR ABOUT 2 MILES HOME AND REMOVED THE REAR SEAT AND FUEL PUMP ACCESS PANEL AND FOUND THE TOP OF THE FUEL TANK COVERED IN FUEL. I TOOK THE VEHICLE TO THE DEALER AND THEY CONFIRMED MY DIAGNOSIS OF A "FUEL FILTER FLANGE" LEAKING WHICH WAS REPLACED AND RESOLVED THE FUEL LEAK AND PROLONGED CRANK.