2010 Volkswagen Passat Complaint Log

AIR BAG DID NOT DEPLOY IN HIGHWAY ACCIDENT

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SWITCH GEARS. THE "DRIVE MODE" AND "REVERSE MODE" INDICATORS ILLUMINATED WITHOUT WARNING WHEN EITHER OF THE TWO GEAR MODES WERE ENGAGED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT SWITCH FROM THE REVERSE GEAR TO THE DRIVE GEAR, NOR WOULD THE VEHICLE SWITCH FROM THE DRIVE GEAR TO THE REVERSE GEAR, WHEN PROMPTED. IN AN ATTEMPT TO CORRECT THE FAILURE, THE CONTACT REMOVED THE IGNITION KEY AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER A PERIOD OF ONE YEAR. THE DEALER (VOLKSWAGEN IN FORT WAYNE, INDIANA, (260) 489-7900) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT VEHICLE WAS OUT OF WARRANTY AND THAT THE RECALL FOR THE FAILURE WAS VIN-SPECIFIC. VOLKSWAGEN PROVIDED THE CONTACT WITH CASE NUMBER: 17-108-93-69. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

PODS - WHEN I WENT TO GET THE WHEEL CLOCK SPRING RECALL REPAIR, I STILL HAD A AIRBAG ERROR LIT - MECHANIC SAID IT WAS A FAULTY PASSENGER OCCUPANT DEVICE SYSTEM SWITCH. I ONLY HAVE 32K MILES ON MY CAR AND I VERY RARELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, SO NOT SURE WHY IT FAILED - WAS QUOTED A PRICE OF 3K FOR THE PART. JETTA AND GOLF MODELS HAVE A RECALL FOR THIS, BUT NOT THE PASSAT - IF IT IS A SAFETY ISSUE FOR THOSE MODELS, IT SHOULD BE ONE FOR THE PASSAT AS WELL.

VEHICLE HAS 32,000 MILES AND AIRBAG LIGHT IS ON. HORN DOES NOT WORK SO THE VEHICLE WAS TAKEN IN FOR THE CLOCK SPRING RECALL. HORN WORKS BUT AIRBAG LIGHT IS STILL ON. DEALER RECOMMENDS REPLACING THE "PASSENGER OCCUPANT DETECTION SYSTEM" AT AN ESTIMATED COST OF $3,000.00. CALLED VW CUSTOMER CARE AND OPENED A CASE WITH THEM, BUT BECAUSE OF THE TIME (NOT MILEAGE) THEY REFUSE TO OFFER ANY ASSISTANCE WITH THIS ISSUE. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT OCCUR HAVING OWNED THE VEHICLE 5 YEARS AND DRIVEN IT 32,000 MILES. *TR

TAKATA, 69M9, , TRIED CALLING TAKATA, AND EMAIL TO VW.COM, I CAN'T GET A CONTACT. CAN YOU PROVIDE EMAIL FOR VW, I DON'T THINK DRIVING A CAR THAT MAY BLIND, KILL, OR CAUSE INJURY IS ACCEPTABLE, THIS VEHICLE IS REQUIRED FOR WORK EVERY DAY. I DON'T KNOW WHO TO CONTACT AT VW. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL- 69M9 DRIVER FRONTAL AIRBAG VOLKSWAGEN HAS STILL PROVIDED NO SOLUTION, AND WE CONTINUE TO DRIVE AN UNSAFE CAR. THE FIRST NOTICE WAS IN APRIL 2016, AND NO FOLLOW-UP HAS BEEN SENT. THERE HASN'T BEEN AN INCIDENT WITH OUR CAR, BUT WE FEEL VW HAS GONE WAY PAST THEIR DUE DATE ON TAKING ACTION.

TAKATA RECALL . I WAS NOTIFIED THAT MY VW DRIVER FRONTAL AIRBAG NEEDS TO BE REPLACED IN APRIL. THIS SHOULD BE TAKEN CARE OF IMMEDIATELY, AND NOTHING HAS BEEN DONE. TAKATA NEEDS TO BE HELD ACCOUNTABLE IN A TIMELY MANNER.

TAKATA RECALL, NHTSA 16V078. WHY IS THIS SAFETY ISSUE NOT REPAIRED ON OUR CAR, IF THIS CAN CAUSE AN INJURY WHEN YOU NEED IT THE MOST. IF VW CANNOT FIX THIS ISSUE, WHY ARE WE NOT GIVEN A LOANER CAR UNTIL THIS RECALL CAN BE RESOLVED? SEE COMPLAINT # 10933840.

TAKATA RECALL- RECEIVED NOTICE OF RECALL APRIL 1, 2016. REPLACEMENT PARTS STILL NOT AVAILABLE ALMOST A YEAR LATER. DELAY IS UNACCEPTABLE WHEN IT COMES TO SAFETY.

JERKING AND LURCHING AT IDLE AND LOW SPEEDS. MATCHES DESCRIPTION OF MECHATRONICS FAILURE OF THE DSG TRANSMISSION. SIMILAR TO THE SAME FAILURE ON OTHER MODELS OF THE SAME YEAR, WITH VW EXTENDED WARRANTY TO 10 YEAR /100,000 MILES. PASSAT NOT INCLUDED IN THIS EXTENSION DESPITE SAME FAILURE AND VW WILL NOT WARRANTY THE REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA AIR BAG RECALL- I HAVE BEEN CALLING EVERY 60 DAYS SINCE INITIAL RECALL ANNOUNCEMENT CAME OUT IN FEB 2016 AND HAVE BEEN TOLD VW DOES NOT HAVE THE PARTS FROM TAKATA YET AND THEY HAVE NO IDEA WHEN THEY WILL. THEY SAY IT COULD BE A MONTH AND IT COULD BE 2 YEARS OR MORE, THEY DON'T KNOW. I CALLED AS RECENTLY AS TODAY AND SPOKE TO TRACY IN SERVICE DEPARTMENT OF MY LOCAL BRANDON VW DEALER. I HAVE ALSO BEEN TOLD THAT VW WILL NOT GIVE NOR REIMBURSE FOR A RENTAL AND I GET TOLD TIME AND TIME AGAIN "THIS IS NOT A VW ISSUE IS A TAKATA ISSUE". I'M CONCERNED FOR THE SAFETY OF ME AND MY FAMILY. WHAT ELSE CAN I DO BESIDES HAVE MY FAMILY SUE AFTER (GOD FORBID) SOMETHING HAPPENS TO ME.

TAKATA RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. TAKATA STILL HAVE NOT PROVIDED A FIX FOR MY CAR IT HAS BEEN OVER A YEAR.

ENGINE MISFIRES AT 59K MILES DUE TO EXCESSIVE CARBON BUILD UP. THE CAR HAS ALWAYS BEEN ON THE PREMIUM NAME BRAND GASOLINE, AND SERVICED ACCORDING TO SCHEDULE.

TAKATA RECALL. HAS BEEN OVER A YEAR SINCE RECALL AND NO ACTION TAKEN BY COMPANY TO RECTIFY PROBLEM. VEHICLE IS IN TEXAS, IS OVER 6 YEARS OLD, AND IS PRIMARY VEHICLE FOR A 55 YEAR OLD WORKING WOMAN. TEXAS IS A HIGH RISK STATE.

PCV VALVE WENT OUT; AND IN TURN, THE REAR MAIN SEAL RUPTURED A MAJOR OIL LEAK BETWEEN ENGINE AND TRANSMISSION. DEALERSHIP CONCLUDED THE PCV POSITION CRANK VALVE CAUSE BACK PRESSURE INTO THE CRANK RESULTING IN DAMAGING THE REAR MAIN SEAL. VW HAS ISSUED AN EXTENDED WARRANTY ON PCV ON CERTAIN MODELS CAUSING THIS ISSUE, BUT THE TSI 2009 AND UP HAVE NOT BEEN INCLUDED IN THIS RECALL. THIS ISSUE COULD RESULT IN A CATASTROPHIC ENGINE FAILURE DUE TO ALL OIL LEAKING OUT OF CAR WHILE ON ROAD. THIS OCCURS WHEN PRESSURE BUILDS UP TO PCV FAILS WHEN CAR IS BEING OPERATED.

MY CAR STALLED AS I WAS STARTING TO ACCELERATE THROUGH A BUSY INTERSECTION ON THE WAY TO WORK AND CAUSED AN ONCOMING CAR TO LOCK UP HIS TIRES AND SWERVED TO AVOID HITTING ME. THE CAR WOULD RESTART BUT NOT RUN ENOUGH TO CLEAR INTERSECTION FOR 10-12 ATTEMPTS. AFTER CLEARING INTERSECTION I WAS ABLE TO PARK CAR AND LEAVE IT FOR REST OF DAY. WHEN RETURNING TO CAR IT STARTED AND RAN FINE ON THE WAY HOME FROM WORK. I CONTINUED TO DRIVE THE CAR FOR NEXT 2 DAYS WITH SAME FAILURES HAPPENING ONLY 1 TIME A DAY BUT NOT AT SAME TIME OR PLACE WITH NO WARNING OR CHECK ENGINE LIGHT. ON 3RD DAY A CHECK ENGINE LIGHT OCCURRED AND UPON READING WITH OBD II COMPUTER IS WAS P2293 FUEL PRESSURE REGULATOR 2 PERFORMANCE ERROR. I HAVE SINCE TAKEN THE VEHICLE TO THE VW SHOP AND THEY ARE STATING I HAVE A BAD ELECTRIC FUEL PUMP ISSUE IN THE TANK AND NEED TO REPLACE IT ALONG WITH THE CONTROL MODULE AT A COST OF $900. IN ADDITION THEY ARE SAYING MY REAR MAIN ENGINE SEAL NEEDS TO BE REPLACE AT A COST OF $1600 ALTHOUGH NOT RELATED TO STALLING ISSUE. THEY FUEL PUMP I HAVE FOUND VERY SIMILAR ISSUES DESCRIBED ON INTERNET WITH SIMILAR YEARS AND IT IS A SAFETY ISSUE. IT SHOULD BE A WARRANTY RECALL NOT A USER RESPONSIBLE ISSUE. I WORK FOR A LARGE GLOBAL AUTOMOTIVE SUPPLIER TO AND NO THAT THIS FAILURE NOT ACCEPTABLE FOR VW AND DEFINITELY SHOULD NOT BE FOR ITS CONSUMERS. I CALLED VW CUSTOMER CARE AND THEY SAID THEY WILL NOT DO ANYTHING FOR THE COST OF EITHER REPAIR SINCE IT IS OUT OF WARRANTY. THIS WILL LIKELY BE THE LAST VW I WILL EVERY PURCHASE.

IGNITION COIL GOING BAD. DEALER TOLD ME VW WAS ON ITS 4TH REVISION OF THESE. *TR

CAR WAS PARKED. SHIFTING TRANSMISSION FROM P TO D OR R OR ANY GEAR WOULD RESULT IN THAT INDICATOR FLASHING AND ENGINE REVVING WHEN ACCELERATING. CAR BEHAVED LIKE IT WAS IN NEUTRAL THIS CAR HAS A DSG TRANSMISSION BUT THE VIN NUMBER DOESN'T FALL INTO THE ONES THAT VW HAS ACKNOWLEDGED HAVE ISSUES AND HAVE EXTENDED REPAIR WARRANTY. TURNING OFF THE CAR AND RESTARTING CLEARED THE PROBLEM..THIS HAPPENED AGAIN ON ANOTHER OCCASION. DSG WAS PROPERLY MAINTAINED AND DOCUMENTED AT 40K MILES AS PER SERVICE MANUAL....UPDATED 10-20/15*BF

WHILE DRIVING MY 2010 VW PASSET WITH 52870 MILES ON IT AT ABOUT 35 MPH, IT STARTED MISFIRING, SMOKING (WHITE SMOKE) AND IT STALLED. I HAD ENOUGH MOMENTUM TO COAST TO THE SIDE OF THE ROAD, LUCKILY AVOIDING AN ACCIDENT. IT WOULD'T START SO I CALLED MY INS. CO.'S EMERGENCY TOW SERVICE AND HAD IT TOWED TO THE VW DEALERSHIP.THIS WAS FRIDAY EVENING. I WAS WITHOUT MY CAR UNTIL WEDNESDAY AFTERNOON. ON SATURDAY I SEARCHED TECHNICAL BULLETINS, ARTICLES AND VW FORUMS TO FIND OUT WHAT HAD HAPPENED. APPARENTLY MY CAR'S 2.0T ENGINE HAS A PROPENSITY TO CONSUME OIL AND TO HAVE A LOT OF CARBON BUILDUP WHICH CAUSES FAILURE OF THE COIL PACKS, FUEL INJECTORS AND SPARK PLUGS WHICH RESULT IN THE VEHICLE SUDDENLY FALTERING AND STALLING OUT. ON TUESDAY I WAS TOLD BY A VW TECHNICIAN THAT MY FUEL INJECTOR HAD FAILED. THAT EVENING I WAS TOLD A SECOND FUEL INJECTOR FAILED. WEDNESDAY I WAS TOLD THE CAR WAS READY TO BE PICKED UP. THE TECHNICIAN TOLD ME THAT VW WAS AWARE OF A PROBLEM (I'M NOT QUITE SURE HOW HE WORDED IT - BUT HE MENTIONED CARBON BUILDUP AS THE CAUSE) AND THE FUEL INJECTORS WERE UNDER AN EXTENDED WARRANTY SO NO CHARGE FOR THE INJECTORS BUT I WOULD BE CHARGED $465.00 IN RELATED COSTS PLUS I WOULD NEED ANOTHER OIL CHANGE IN 500 MILES TO FLUSH THE ENGINE (ANOTHER $80.00). I ASKED ABOUT THE LIKELIHOOD OF THE OTHER TWO INJECTORS FAILING AND PERHAPS CAUSING ME TO CRASH MY CAR. HE SAID THAT IF I HAD MORE CARBON BUILDU, IT COULD HAPPEN AGAIN. MY CAR RECENTLY HAD ITS 50K MAINTANCE. IF VW WAS AWARE OF THE CARBON BUILDUP DANGERS, THEY SHOULD HAVE DONE A CARBON CLEAN-OUT AT THAT TIME OR AT LEAST OFFERED/ADVISED ME TO HAVE IT DONE. IT ONLY COSTS $169.79 AND I WOULD HAVE HAD A SAFER VEHICLE. I THOUGHT I HAD RELIABLE TRANSPORTATION. I WAS NOT AWARE OF THE CARBON DANGER BUT VW WAS AND THEY SHOULD TELL OWNERS ABOUT THE VW 2.0T ENGINE'S POTENTIAL PROBLEM BEFORE SOMEONE IS KILLED! *TR

WHILE TRAVELING DOWNHILL, THE ENGINE INCREASED TO 400 RPMS WHILE TRAVELING AT 15-25 MPH. I THEN RETURNED HOME. THE ENGINE LIGHT NEVER CAME ON; HOWEVER, THE D (DRIVE) LIGHT BEGAN FLASHING, AND I REALIZED THAT THE CAR WAS IN LIMP MODE. IT WAS TOWED TO THE DEALER, WHICH HAD SERVICED THE CAR EVERY 10,000 MILES, (AND HAD ACTUALLY REPLACED THE TURBO RECIRCULATION VALVE AT 39,637 MILES AS A RESULT OF MY CONCERN THAT THERE WAS A BURNING SMELL WHILE DRIVING). ROSEVILLE VOLKSWAGEN DIAGNOSED THE CURRENT PROBLEM AS BEING THE MULTI-CLUTCH ASSEMBLY, AS WELL AS A FAULTY INTAKE MANIFOLD. THE INTAKE MANIFOLD IS COVERED BY A VOLUNTARY EXTENDED WARRANTY; HOWEVER, THE MULTI-CLUTCH ASSEMBLY IS NOT COVERED IN 2010 SEDANS. IT APPEARS THAT VOLKSWAGEN DID EXTEND THE WARRANTY ON 2007-2009 MODELS FOR THE MULTI-CLUTCH ASSEMBLY; AND IT APPEARS FROM SEVERAL THREADS (VWVORTEX.COM, FORUMS.TDICLUB.COM, MYTURBODIESEL.COM, VWEOSCLUB.COM) THAT THE MULTI-CLUTCH ASSEMBLY CONTINUES TO BE A PROBLEM IN 2010 MODELS. VOLKSWAGEN OF AMERICA IS TAKING NO RESPONSIBILITY TO EXTEND MY WARRANTY, WHICH EXPIRED AT 85,000 MILES. I AM CONCERNED BECAUSE THE CHECK ENGINE LIGHT NEVER APPEARED, AND THIS COULD HAVE HAPPENED WHILE DRIVING ON A FREEWAY, INSTEAD OF ON A STREET NEAR HOME. ADDITIONALLY, THIS PROBLEM MAY HAVE BEGUN APPROXIMATELY 20,000+ MILES AGO, AS I AGAIN SMELLED A BURNING SMELL AT THAT TIME, AND WAS TOLD BY THE DEALER TO IGNORE IT, AS IT WAS PROBABLY A PLASTIC BAG THAT WAS BURNING ON THE ENGINE. HOWEVER, THE SMELL LASTED FOR SEVERAL MONTHS, AND I NOW REALIZE FROM READING THE THREADS THAT THIS WAS PROBABLY THE BEGINNING OF THE PROBLEM WITH THE MULTI-CLUTCH ASSEMBLY. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN REVERSING AND TURNING THE STEERING WHEEL, THERE WAS A LOUD ABNORMAL NOISE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE SPIRAL CABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

FOR THE THIRD TIME, AN IGNITION COIL FAILED. THIS TIME, I PULLED ONTO A TWO LANE HIGHWAY FROM A SIDE STREET AND BEGAN TO ACCELERATE WHEN THE VEHICLE LOST POWER AND BEGAN TO SHAKE UNCONTROLLABLY. *TR

TAKATA RECALL. MY VEHICLE IS COVERED UNDER THE AIRBAG RECALL BUT NO ACTION HAS BEEN TAKEN TO REMEDY THE RECALL.

WHILE ACCELERATING FROM A TOLL PLAZA I FELT THE CAR SHUTTER AND HEARD/FELT IT BANG. THAN THE CAR DROPPED INTO SECOND GEAR AND THE "D" INDICATOR OF THE TRANSMISSION STARTED TO FLASH. I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD (THROUGH A LOT OF TRAFFIC). ONCE ON THE SIDE OF THE ROAD I WAS ABLE TO SHUT OFF THE CAR AND RESTART IT. THE CAR WORKED FINE AFTER THAT. THIS IS THE THIRD TIME THIS HAS BEEN AN ISSUE. IT WAS REPAIRED THE FIRST 2 TIMES BY THE DEALER. *TR

WHILE DRIVING ON THE HIGHWAY WITH THE SUNROOF CLOSED. OUT OF THE BLUE AND UNPROVOKED - THE SUNROOF EXPLODED. IT WAS NOT HIT BY ANYTHING TO CAUSE THIS. THE MAJORITY OF THE GLASS FLEW OUT, BUT HAD THE INNER PLASTIC SUNROOF MATERIAL BEEN OPEN IT CERTAINLY COULD HAVE INJURED THOSE INSIDE. ADDITIONALLY OVER THE COURSE OF THE NEXT FEW DAYS I DID FIND DARK GLASS SHARDS IN MY HAIR THAT HAD CLEARLY COME FROM THE SUNROOF. MY STORY IS LUCKY, BUT EASILY COULD HAVE ENDED IN INJURY TO DRIVER FROM THE GLASS OR FROM INJURIES TO OTHERS ON THE ROAD CAUSED BY AN ACCIDENT PROMPTED BY THE SHOCK OF UNPROVOKED SHATTERING GLASS TO THE DRIVER. THE CAR IS NOT VERY OLD (2010) AND THE SUNROOF IS CERTAINLY NOT OVERUSED. THIS ABSOLUTELY CAN'T BE THE USERS' FAULT. *TR

MY CLOCK SPRING FAILED ON MY STEERING WHEEL AND HAD TO BE REPLACED FOR THE FIRST TIME. SYMPTOMS WERE: THE WHEEL LOCKED UP, A CRUNCHING SOUND WAS HEARD, AND IT WAS DIFFICULT TO TURN THE CAR.

I HAVE A 2010 VOLKSWAGEN PASSAT WITH ALMOST 70,000 MILES. I PURCHASED THE BRAND NEW CAR IN AUGUST 2010. IN SEPTEMBER 2014 AND NOVEMBER 2014 (THANKSGIVING DAY), AN IGNITION COIL FAILED WHILE I WAS DRIVING. IN SEPTEMBER, I WAS PULLING OUT OF A PARKING LOT ONTO A BUSINESS ROAD WHEN THE IGNITION COIL FAILED. IN NOVEMBER, I WAS ON THE ON-RAMP FOR THE INTERSTATE WHEN THE IGNITION COIL FAILED. THIS WAS ESPECIALLY SCARY AS THE RAMP WAS UPHILL AND THE CAR BARELY HAD ENOUGH POWER TO MAKE IT UP THE RAMP. BOTH TIMES, THE CAR BEGAN TO SHAKE, AND SEEMED TO LOSE POWER AS IT WAS UNABLE TO GO INTO THIRD GEAR, AND HAD TROUBLE MAKING IT UP THE SMALLEST HILL. THE SECOND TIME AN IGNITION COIL FAILED, THE CAR ALSO HAD A LOT OF SMOKE COMING OUT THE TAILPIPE. BOTH TIMES I HAD TO DRIVE HOME AND THEN TO THE DEALERSHIP AT 25 MILES AN HOUR IN A SHAKY VEHICLE IN ORDER TO HAVE THE IGNITION COIL REPLACED. *TR

I JUST BROUGHT MY 2010 VW PASSAT TO THE DEALER TO INVESTIGATE WHY MY GAS TAKE HAS TROUBLE FILLING. THEY TOLD ME THAT THE VENT SYSTEM IN THE TANK FAILED AND THAT I WOULD NEED TO REPLACE THE WHOLE TANK TO FIX IT. THIS CAR IS ONLY 4 YEARS OLD AND THE TANK SHOULD NOT HAVE FAILED. I'M NOT SURE IF IT'S ALSO A SAFETY ISSUE IF I KEEP DRIVING IT. I ALSO BELIEVE THAT THIS SHOULD BE THE RESPONSIBILITY OF VW. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS A POPPING SOUND AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE STEERING CONTROLS AND HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

CAR EQUIPPED WITH DSG TRANSMISSION (AUTOMATIC MANUAL) PRNDS LIGHT STARTED FLASHING, CAR WOULD NOT GO INTO REVERSE AND WAS STRANDED BLOCKING ROADWAY WITH ONCOMING CARS. TRIED SELECTING ANY GEAR, PUTTING INTO PARK, BACK INTO GEARS AND THE CAR WOULD NOT MOVE. FINALLY WENT INTO DRIVE AND PULLED OUT OF TRAFFIC BY DRIVING UP CURB. CAR WOULD NOT SHIFT TO 2ND. PULLED OUT OF TRAFFIC, TURNED OF CAR AND RESTARTED. PROBLEM DISAPPEARED. HAPPENED AGAIN 7 DAYS LATER, RESTART SOMEHOW FIXED PROBLEM. NOW FEARFUL THAT CAR MAY BE STRANDED SOMEWHERE OR FAIL TO ENGAGE WHILE DRIVING AS OTHERS HAVE LISTED. *TR

PRNDS LIGHTS FLUSHING AND DSG SHIFTING PROBLEMS. CAR STOPPED ON RED LIGHT WITH DSG IN D POSITION. ON GREEN LIGHT, CAR MOVED AND ACCELERATED BUT, RPM RAISED ABOVE 4000 AND GEAR DOES NOT SHIFTED TO THE NEXT STAGE. SPEED CONTROL WAS DIFFICULT. ADDITIONALLY, CAR HAD A BLINKING SHIFTER "D" LIGHT. I STOPPED THE CAR AND ATTEMPTED TO CHANGE DSG TO S, N, P BUT, SHIFTER LIGHTS CONTINUE TO BLINK. ONLY AFTER TURNING MY CAR COMPLETELY OFF AND RESTART, DSG MALFUNCTION HAD BEEN FIXED. FORTUNATELY, IT HAPPENED AT LOW SPEED AND DID NOT LEAD TO LOST OF CONTROL. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT . THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS ADVISED THAT THE MECHATRONIC BOX FOR THE TRANSMISSION HAD MALFUNCTIONED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

DSG TRANSMISSION - FAILURE TO PROPERLY DOWNSHIFT FROM A COMPLETE STOP. THIS IS A FREQUENT, RECURRING PROBLEM WITH THIS TRANSMISSION. WHEN PULLING AWAY FROM A COMPLETE STOP, FIRST GEAR DOES NOT AND WILL NOT ENGAGE UNTIL THE CAR HAS BEEN STOPPED FOR A FEW SECONDS. IF I AM MOVING AT ANY SPEED OVER 4 MPH THE CAR WILL SHIFT INTO 2ND GEAR AND STAY. I HAVE HAD TO FLOOR THE GAS PEDAL TO GET THE CAR TO DOWN SHIFT BACK TO FIRST AT VERY LOW SINGLE DIGIT SPEEDS. THIS DELAY RESULTS IN UNCERTAIN ACCELERATION, WHICH CAN BE DANGEROUS WHEN ATTEMPTING TO PULL INTO MOVING TRAFFIC OR MERGE ONTO A ROADWAY. IN MANY INSTANCES, THE DELAY OF REENGAGEMENT OF FIRST GEAR IS VIOLENT ENOUGH SPIN THE FRONT TIRES, AND PUT THE DRIVER BACK AGAINST THE SEAT AND THE TRACTION CONTROL LIGHT COMES ON. THE DANGEROUS PART IS NOT KNOWING WHEN THIS PROBLEM WILL OCCUR. THIS VEHICLE HAS BEEN INTO THE LOCAL DEALERSHIP ON MULTIPLE OCCASIONS TO ADDRESS THIS COMPLAINT AND HAS YET TO BE RESOLVED. THE REGIONAL VW FIELD ENGINEER AND REP HAVE BEEN MADE AWARE OF THE SITUATION AND HAVE FAILED TO MAKE THE CAR RIGHT BY THROWING PARTS AT WHAT THEY THINK THE PROBLEM IS, INSTEAD OF TRYING TO FIND AN ACTUAL SOLUTION. THE CAR HS BEEN IN THE DEALER FOR ABOUT A MONTH'S WORTH OF TIME DURING MY 5 MONTHS OF OWNERSHIP. THIS PROBLEM IS SO BAD, THAT I HAVE HAD MANY NEAR MISS ACCIDENTS BECAUSE THE CAR COULD NOT GET OUT OF ITS OWN WAY DUE TO THE TRANSMISSIONS REFUSAL TO DOWNSHIFT INTO A LOWER GEAR FOR MORE POWER. ONCE IN 4TH AND ABOVE, THE CAR DRIVES JUST FINE AND DOWNSHIFTS WITHOUT ISSUE. THE PROBLEM LIES PRIMARILY WITH 1ST, 2ND, AND 3RD. IN ANOTHER 500 MILES THE CAR IS TO RETURN TO THE DEALER FOR THE CLUTCHPACK TO BE REPLACED. THIS IS THE 4TH REPAIR FOR THIS ISSUE AND ANOTHER PART BEING THROWN AT THIS PROBLEM, INSTEAD OF FINDING OUT WHY THIS PROBLEM EXIST. I REFUSE TO BELIEVE THAT THE CAR DRIVES LIKE THIS AS PER VW DESIGN. *TR

NOTICED EXCESSIVE WEAR ON ALL FOUR TIRES. WENT TO DEALERSHIP TO RESOLVE THE ISSUE. THEY SAID THE EXCESSIVE CUPPING AND FEATHERING WAS NOT A VOLKSWAGEN PROBLEM. I JUST NEEDED TO REPLACE THE ALL FOUR TIRES AT MY OWN EXPENSE. I WENT TO MY OWN MECHANIC AND THE EXCESSIVE CUPPING AND FEATHERING WAS NOT AN ALIGNMENT PROBLEM OR PROBLEM INHERENT IN THE TIRE. THE WEIGHT IN THE REAR WAS TOO LIGHT. PROBABLY WHEN THE MANUFACTURER USED A LIGHT WEIGHT SMALL SPARE, THE WEIGHT OF THE VEHICLE CHANGED AND CAUSED THE EXCESSIVE CUPPING AND FEATHERING. I ADDED A 40LB BAG OF PLAY SAND IN THE TRUNK OVER THE SMALL SPARE TIRE AND HAVE NOT HAD ANY EXCESSIVE CUPPING AND FEATHERING ISSUES SINCE. *TR

I WAS DRIVING HOME ON THE HIGHWAY WHEN MY CENTER CONSOLE RADIO HEAD-UNIT STOPPED WORKING. THE SPEAKERS STOPPED PLAYING MUSIC, THE DISPLAY ON THE HEAD-UNIT BLACKED OUT, THE BACK-LIGHTING FOR THE UNIT WENT OUT, AND MY BLUE TOOTH CAPABILITIES CUT OUT AS WELL. MY RADIO HAS NOT WORKED FOR THE PAST TWO YEARS, AND I AM UNABLE TO USE HANDS-FREE BLUE TOOTH WITH MY PHONE. I NOW HAVE TO USE MY PHONE BY HAND IF I WANT TO BE ABLE TO COMMUNICATE WHILE DRIVING. I'VE BEEN NOTICING INCREASED DRAIN ON MY BATTERY (EVEN WHEN THE CAR IS TURNED OFF) WHICH WAS CONFIRMED TO BE COMING FROM MY DEAD RADIO ACCORDING TO DIAGNOSTICS RUN AT AN AUTO SHOP. I HAVE HAD TO JUMP AND REPLACE MY BATTERY TWICE UNTIL I WAS ABLE TO GET THE ISSUE DIAGNOSED. I AM CONCERNED THAT MY BATTERY WILL DRAIN AGAIN FROM THE DEFECTIVE RADIO UNIT. WHEN I TOOK MY CAR TO THE VW DEALERSHIP, THE ONLY OPTION THEY OFFERED TO ME WAS TO PAY $125 TO DIAGNOSE THE PROBLEM AND THEN ANOTHER $800 TO PAY FOR A REPLACEMENT UNIT OF THE SAME BRAND. I REFUSE TO PAY $800 FOR A REPLACEMENT PART THAT I AND MANY OTHERS BELIEVE IS A DEFECTIVE PART. *TR

MY WIFE BOUGHT A 2008 TOUAREG FROM A LOCAL DEALER WITH ABOUT 16,000 MILES ON IT AND SHE SELDOM DRIVES THE VEHICLE (TO AND FROM WORK). AFTER ABOUT 3 OR 4K MILES THE TIRES BEGAN TO MAKE ALOT OF NOISE. I NOTED FEATHERING/CUPPING ONLY ON THE INSIDE REAR TIRES. THE TIRES WITH NEW ONES AND AFTER ABOUT 8,000 MILES (W/ROTATIONS) THE REAR TIRES BEGAN TO FEATHER?CUP AGAIN. I HAVE A 2010 PASSAT THAT HAS THE SAME EXACT PROBLEM. WHEN THE TIRES BEGIN TO FEATHER/CUP THE NOISE SOUNDS LIKE SNOW TIRES.THIS IS THE REAR TIRES ONLY AND ON THE INSIDE TREAD. I CAN'T ROTATE THE TIRES CAUSE WHEN YOU DO, IT SOUNDS LIKE ONE IS RUNNING ON ALL FLAT TIRES.I CHECKED THE WEB AND THERE IS THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND OF COURSE VW DENIES ANY WRONGDOING. I BELIEVE ITS A REAR GEAR-BOX, OR AXLE PROBLEM. I HAVE SPOKE TO MANY VW OWNERS 07 THRU 2010 AND MOST HAVE THE SAME PROBLEM, WHILE ONLY A FEW DO NOT. I BELIEVE A RECALL IS ON ORDER. VW ENGINEERS SHOULD BE ASHAMED FOR ALLOWING THIS DEFECT TO LEAVE THEIR FACTORIES AND VOLKSWAGEN TO YOU I SAY..NOT BUILT TO LAST! *TR

WHEN DRIVING THE CAR IT SHUDDERS SLIGHTLY AND THEN STALLS (REGARDLESS OF SPEED). TWICE AT LOW SPEED (15MPH MAX) AND ONCE AT HIGHER SPEED (45MPH). IN TRAFFIC THIS COULD MEAN A REAR END COLLISION. *TR BEFORE THIS HAPPENED THERE WERE A FEW TIMES ON THE ROAD WHERE THE CAR SHUDDERED AS IS IT WAS ABOUT TO STALL.

CAR'S TRANSMISSION DISENGAGED WHILE WIFE WAS DRIVING IT. CAR HAS DSG TRANSMISSION THAT IS SAME AS THE RECALL TRANSMISSION FROM 2009 AND 2010. SINCE THEN CAR'S TRANSMISSION HAS DISENGAGED AND THEN REENGAGED AFTER RESTARTING IT A TOTAL OF APPROXIMATELY 10 TIMES SOME AT LOW SPEEDS AND SOME AT HI. CAR ALWAYS HAD LURCH WHEN DRIVING. A GOOGLE SEARCH SHOWS OVER 6000 COMPLAINTS AT LEAST REGARDING 2010 DSG TRANSMISSION FOR VW PASSAT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY AND THE ENGINE STALLED WITHOUT ANY WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

DRIVING AND WENT TO PUT CAR INTO REVERSE AND THE TRANSMISSION GEAR INDICATOR STARTED BLINKING AND CAR WOULD NOT GO INTO GEAR. CAR HAD TO BE TURNED OFF AND RESTARTED TO GET CAR TO SELECT GEAR AND MOVE AGAIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS WHERE NOT BEING ABLE TO MOVE THE CAR IN A TIMELY MANNER PUT ME AND MY PASSENGERS IN IMMINENT DANGER. I HAD A TRANSMISSION SERVICE DONE AT 60,000 MILES AND THE TRANSMISSION WAS "BETTER", BUT THE PROBLEM STILL CROPPED UP OCCASIONALLY. NOW, AT 75,000 MILES, THE PROBLEM SEEMS OCCUR MORE OFTEN. AFTER RESEARCH, IT APPEARS THERE ARE ISSUES WITH THE DSG UNIT IN THIS CAR, BUT VW HAS IGNORED IT ON PASSATS WHILE EXTENDING WARRANTY SERVICE ON OTHER CARS THAT USE THIS SAME TRANSMISSION. THE "MECHATRONIC" UNIT IS THE PROBLEM PART. SEE: VW RECALL NO. 37E3/S7 & AUDI RECALL NO. 37E5/J7, SERVICE BULLETIN NO.: TB-35-11-01 , SERVICE BULLETIN NO.: TB-30-14-01, SERVICE BULLETIN NO.: CSC-37E6/S8. A COPY OF THE EXTENDED WARRANTY THAT SEEMS TO COVER MOST CARS EXCEPT MINE CAN BE FOUND HERE: HTTP://WWW.MYTURBODIESEL.COM/IMAGES/PDF/VW-DSG-RECALL-WARRANTY-EXTENSION.PDF. *TR

INCORRECT FUEL TANK INSTALLED FROM FACTORY. *TR

I WANTED TO REPLACE THE FUEL CAP FOR MY 2010 VW PASSAT. I ORDERED PART NUMBER 3C0201550N WHICH BELONGS TO MY VEHICLE. THE FUEL CAP DOES NOT FIT. I LOOKED AT THE CAP THAT IS INSTALLED ON THE VEHICLE AND GOT PART NUMBER 1J0-201-553 OFF THE FUEL CAP THAT IS ON THE CAR. I CONTACTED A VW DEALERSHIP PARTS DEPARTMENT AND THEY TOLD ME THAT THIS PART 1J0-201-553 IS FOR A VW GOLF OR A VW JETTA AND IS FOR A DIESEL ENGINE CAR. I DO NOT HAVE A DIESEL ENGINE I HAVE A GASOLINE ENGINE. I CALLED VW CUSTOMER SERVICE ABOUT THIS PROBLEM BECAUSE I AM WORRIED THAT THIS COULD BE A SAFETY ISSUE AND THEY DIDN'T UNDERSTAND WHAT I WAS TELLING THEM. I AM WORRIED THAT THE FUEL TANK AND OR THE PIPE THAT LEADS TO THE FUEL TANK IS NOT PROPERLY INSTALLED OR THE INCORRECT ONE FOR THE VEHICLE AND VOLKSWAGEN DOES NOT SEEM TO BE WORRIED ABOUT THE SAFETY OF ME OR OTHERS THAT MIGHT HAVE THE SAME ISSUE. *JS

THE CAR WAS IN ON MILD SLOPE (UP-HILL). I WAS HOLDING MY FOOT ON THE BRAKE PEDAL WHILE WAITING FOR THE TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF FROM THE BRAKE PEDAL THE CAR STARTED MOVING BACKWARDS. I QUICKLY PRESSED THE ACCELERATOR AND AVOIDED THE COLLISION WITH THE CAR BEHIND ME IN THE LAST MOMENT. I WAS ABLE TO REPLICATE THE ISSUE SEVERAL TIMES ON THE MILD SLOPE. *TR

WHILE DRIVING ON THE HIGHWAY, WE SWITCHED LANES AND PRESSED THE ACCELERATOR TO THE FLOOR WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. THERE WAS NO RESPONSE FROM THE THROTTLE. AFTER 15 SECONDS OR MORE THE CAR FINALLY RESPONDED. UPON REACHING OUR DESTINATION, THE TRANSMISSION WAS PUT INTO PARK, WHEREUPON THE ENGINE RPM'S BEGAN TO CLIMB PAST 4000. THE ACCELERATOR WAS NOT PUSHED DOWN. THE CONCERN IS THAT THE ELECTRONIC THROTTLE IS NOT RESPONDING TO THE DRIVER'S INPUT AND COULD LEAD TO AN UNINTENDED ACCELERATION. THE INCIDENT HAS BEEN REPORTED TO THE DEALER AND WE ARE AWAITING A RESPONSE. *TR

I BOUGHT A USED 2001 VW PASSAT FOR MY DAUGHTER IN AUGUST OF 2009. IT KEPT HAVING PROBLEMS WITH LOOSING TIRE PRESSURE AND I FOUND CRACKS ON THE BACK SIDE OF ALL FOUR RIMS WHERE THE BEAD OF THE TIRE SEALS. I THEN REPLACED ALL FOUR WHEELS WITH THE SAME OEM VW WHEEL, PART # 69745, ABOUT A YEAR AGO WITH RECONDITIONED RIMS OFF EBAY; THE SUPPLIER TOLD ME THEY CANNOT RECONDITION WHEELS WITH CRACKS. LAST WEEK I CHECKED A LOW TIRE ON THE CAR AND AGAIN FOUND A CRACK ON THE NEW RIM AT THE SAME LOCATION. AS FAR AS MY DAUGHTER KNOWS, SHE HAS NOT IMPACTED ANYTHING AGAINST THE WHEEL . I HAVE TO BELIEVE THERE IS A DANGEROUS DEFECT IN THE DESIGN AND OR MANUFACTURING OF THIS RIM AND VW SHOULD BE HELD RESPONSIBLE FOR MY PURCHASE AND FOR THE REPLACEMENT OF THESE RIMS. *TR

DRIVING ON 267 EAST VIRGINIA IN MORNING PARKING BRAKE INDICATOR LIGHT CAME THEN CAR IMMEDIATELY WAS UNABLE TO ACCELERATE AND SHUT DOWN CAUSING NEAR LIFE ENDING ACCIDENT, NAVIGATED TO SIDE OF TOLL ROAD BASED ON FORWARD MOTION IN CAR AT WHICH TIME CAR COMPLETELY SHUT OFF AND WAS UNABLE TO START. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. AT TIME OF PICK UP ASS SERVICE MANAGER AT VW INDICATED THEY ARE AWARE THIS IS OCCURRING BUT HAVE NOT ISSUED A FULL RECALL. WHILE ON THE SIDE OF THE ROAD AFTER ALMOST BEING IN A TRAGIC ACCIDENT CAR WAS ALMOST CLIPPED AS IT LOOKED LIKE I WAS A LANE. REQUESTED VEHICLE BUYBACK VW REFUSED. VW WAS ARE OF THE POTENTIAL PROBLEM BUT HAS NOT INFORMED CUSTOMERS PRIOR TO PURCHASE OR ONGOING. LETTERS FOR 2009 CUSTOMERS ISSUED. TURNING OVER TO LEGAL, EXPLORE CLASS ACTION