There are 5 owner-reported brakes complaints for the 2021 Volkswagen Passatin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for this to occur.
Rear brakes needed to be replaced at less than 20k miles The dealer comped it since we lease 2 different 2021 VW Passats and they both needed their rear wheels replaced at sub 20k miles
Rear brakes needed to be replaced at 17,000 miles. Same thing happened to my wife’s 2021 Passat.
I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 94014 (650) 756- 9000 www.serramontevw.com To provide context, the vehicle began experiencing unresolved electrical problems at just 7,000 miles. Despite repeated attempts for repairs at the dealership, these issues persist. Additionally, at only 9,000 miles, abnormal wear on the rear brake pads and rotors was discovered, requiring replacement. The dealership acknowledged the unusual nature of this problem, stating that it typically occurs after 30,000 miles in a typical car. The combination of these issues in a new vehicle with such low mileage is concerning and raises questions about the vehicle's quality and safety standards.
The contact owns a 2021 Volkswagen Passat. The contact stated that the rear brake pads were generating an excessive amount of brake dust. The dealer was notified. The contact stated that he was informed a year later at a vehicle State Inspection, that the rear brakes were significantly worn. The vehicle was taken to the dealer, where it was diagnosed that there was an uneven brake wear as the rear brakes were prematurely worn while the front brakes were in very good condition. The dealer notified the manufacturer, who informed the dealer that there would be no assistance as the vehicle was not covered under warranty. The vehicle was not repaired. The failure mileage was approximately 5,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026