2009 Volkswagen Routan Complaint Log

I HAVE RECEIVED A RECALL LETTER DATED AUGUST 2014 BECAUSE OF A FAULTY IGNITION SWITCH. NHTSA 14V-369. THERE IS STILL NO SOLUTION BEING OFFERED BY THE MANUFACTURER AND I AM DRIVING MY FAMILY AROUND WITH A DANGEROUS IGNITION PROBLEM THAT HAS KILLED MANY PASSENGERS. I DO NOT HAVE ANYTHING ATTACHED TO THE KEY, WHICH PRESUMABLY HELPS, BUT I WOULD LIKE MY CAR TO BE SAFE. I DON'T UNDERSTAND WHY VW IS ALLOWED TO PROCRASTINATE THIS WAY. IF THEY CANNOT FIX THE PROBLEM THEY SHOULD BE REPLACING MY CAR WITH AN ALTERNATIVE VEHICLE. *TR

2009 VOLKSWAGEN ROUTAN. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE KEY WOULD NOT COME OUT OF THE IGNITION. THE RECALL LETTER STATED THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,300.

DRIVING FROM INDIANA TO PHOENIX THE VAN BEGAN TO SHAKE VIOLENTLY WHILE BRAKING DOWNHILL ON MOUNTAINOUS TERRAIN. TEMPERATURE GAUGE WENT UP OVER 200 AND VAN SMELLED WARM. VAN DID NOT OVERHEAT AND PROBLEM SUBSIDED ONCE BACK ON LEVEL GROUND. PURCHASED VAN USED ON JULY 10 2012 WITH APPROX 25,000 MILES. *TR

TL* THE CONTACT OWNS 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS.. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

THE FIRST INCIDENT WITH A "CLUNKING" NOISE OF THE TRANSMISSION BEGAN ON 7/10/2014 AT 51,496 MILES. WHEN SHIFTING FROM REVERSE TO DRIVE CAR MAKES A "CLUNKING" NOISE AND JERKS THE CAR FORWARD. IT WAS NOTED BY DEALERSHIP AFTER A TEST DRIVE NO FAULTS FOUND. ON 3/19/15 AT 58,611 MILES CAR RETURNED TO DEALERSHIP. SAME CLUNKING AND GRINDING NOISES. FAULTS: P0868, P1790 & P0944. PRESSURE READINGS TO LOW IN TCM CONTROL WIRES. TRANSMISSION TO BE REPLACED PER DEALERSHIP. FINDINGS: UNDER DRIVE CLUTCHES WORN OUT, SUNGEARS AND ASSEMBLY DAMAGED WITH METAL METAL FRAGMENTS. ON 4/30/2015 AND 59,215 MILES, CAR RETURNED TO DEALERSHIP FOR SAME GRINDING AND CLUNKING NOISES. DEALERSHIP PERFORMED ANOTHER "QUICK LEARN TEST." AS OF 5/19/2015 AND 60,001 MILES, TRANSMISSION IS STILL GRINDING AND CLUNKING ON OCCASION DURING ACCELERATION AND/OR TRANSMISSION SHIFT FROM REVERSE TO DRIVE. THE VEHICLE ALSO RANDOMLY "STALLS" WHILE AT STOPLIGHTS/STOP-SIGNS WITH NO NORMAL FREQUENCY. EVEN WITH A NEW TRANSMISSION, SAME ISSUES ARE STILL SURROUNDING THIS CAR. THANKS.

I HAVE BEEN EXPERIENCING THE ENGINE DYING SUDDENLY WHILE I AM DRIVING. THERE IS NO WARNING OR ENGINE LIGHTS. EVERYTHING TURNS OFF INCLUDING THE POWER STEERING. THIS IS TERRIFYING. I TOOK MY VEHICLE TO THE DEALER, I HAVE AN EXTENDED WARRANTY. AFTER KEEPING IT TWO DAYS, THEY CLAIM THAT NOTHING IS WRONG WITH THE CAR. I TRIED TO EXPLAIN THE DANGER INVOLVED IN MY CAR SUDDENLY LOSING POWER BUT THE DEALER STATES THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE RESTARTED; HOWEVER, THE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE BRAKE ROTORS FAILED EVERY 8,000 MILES. THE VEHICLE WAS TAKEN TOA DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,329.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START. THE CONTACT HAD TO TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION AND KEYS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

VEHICLE STALLED SEVERAL TIMES APPROXIMATELY FEBRUARY 17, 2015.THEN FINALLY WOULDN'T START AT ALL. EMERGENCY ROAD SIDE ASSISTANCE CAME GOT CAR STARTED. THEN WHILE DRIVING DASHBOARD STARTED BLINKING POWER WAS LOST CAR CUT OFF. HAD TO CONTACT ROAD SIDE ASSISTANCE AGAIN TO HAVE CART TOWED TO REPAIR FACILITY. COULD NOT FIND OUT PROBLEM SUGGESTED TO BE TOWED TO DEALER. DEALER COULDN'T FIND THE PROBLEM INITIALLY THEN FOUND IT MADE REPAIRS WHICH I FOUND OUT LATER IT WAS PARTLY DUE TO THE RECALL (28H1.) THEN APPROXIMATELY THE MIDDLE OF JULY 2015 CAR BEGAN TO STALL AGAIN WHEN TRYING TO START. CONTACTED VWOA MADE ARRANGEMENT TO HAVE RECALL REPAIR DONE AGAIN. IT LASTED APPROXIMATELY 7 WEEKS LATER SEPTEMBER 2015 AND ONCE AGAIN THE CAR IS PERIODICALLY STALLING WHEN TRYING TO START. IF THIS IS ELECTRICAL AGAIN IF THIS PROBLEM CONTINUES TO OCCUR WILL IT EVENTUALLY LOOSE POWER AND DISABLE THE CAR ALL TOGETHER AND BE IN A LIFE THREATENING SITUATION AGAIN.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS DISENGAGED, THE DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 01/28/15*LJ

WHILE DRIVING APPROX 30-35MPH, MY VAN BEGAN TO SMELL HOT AND SMOKE BEGAN TO RISE FROM THE RIGHT FRONT WHEEL WELL. I HAD TWO OF MY THREE CHILDREN WITH ME. I FRANTICALLY TOLD MY 14 YR OLD SON WHO WAS IN THE FRONT PASSENGER SEAT TO GET TO THE BACK AND HELP HIS FOUR YR OLD SISTER OUT OF HER CAR SEAT (WE WERE STILL MOVING) I PULLED INTO A PARKING LOT AND HAD THEM QUICKLY EXIT THE LEFT SLIDING DOOR OF THE VAN. LATER THAT EVENING I WENT BACK TO RETRIEVE THE VAN ALONE AND AS SOON AS THE VAN BEGAN TO MOVE IT MADE THE MOST HORRIBLE GRINDING NOISE I HAVE EVER HEARD. I IMMEDIATELY KNEW IT WAS A SEIZED BRAKE CALIPER, (NOT BECAUSE I AM A MECHANIC. I AM A SPEECH THERAPIST). I KNEW BECAUSE APPROX 4 MONTHS PRIOR THE VAN MADE THE EXACT SAME SOUND WITH NO WARNING WHEN THE RIGHT REAR CALIPER SEIZED AND BOTH FRONT AND BACK BRAKES WERE REPLACED! =$780). I DROVE TO THE CLOSEST BRAKE SHOP WHERE IT WAS REPAIRED THE NEXT DAY. COST=$733.68. I TRAVEL AS A SPEECH THERAPIST. I WAS IN JACKSONVILLE BEACH, FL DURING THIS FIASCO. THE PRIOR BRAKE REPAIR WAS DONE IN PHOENIX, AZ SO I COULD NOT USE THE SAME COMPANY OR QUESTION THE WARRANTY. IT CLEARLY ISN'T A WARRANTY ISSUE. AM I TO BELIEVE IT IS NORMAL TO REPLACE THE ENTIRE BRAKE SYSTEM INCLUDING ROTORS, DRUMS, PADS, DISCS, CALIPERS, BUSHINGS, PIN BOOTS, ETC,,, EVERY 7,000 MILES?? I THINK NOT. I DIDN'T EVEN KNOW ALL THOSE WORDS UNTIL I PURCHASED A ROUTAN. SOMETHING IS WRONG. THESE VANS ARE DANGEROUS. I WILL NOT DRIVE MY CHILDREN LONG DISTANCES OR ON THE INTERSTATE IN THE VAN, WHICH I PURCHASED BECAUSE WE DON'T ALL FIT IN THE COROLLA. I AM ASKING VW TO REIMBURSE ME. WE WILL SEE HOW THAT GOES. THANK GOODNESS ALL I HAVE LOST IS MONEY. *TR

I'VE HAD THE VW ROUTAN SINCE 2010 - PURCHASED IT WITH 6,000 MILES ON IT. IT'S A SEL SO IT'S AUTO-EVERYTHING. IN THE PAST 12-16 MONTHS BOTH THE LEFT AND RIGHT PASSENGER AUTO DOORS STOPPED WORKING DUE TO A WIRING ISSUE. (2 SEPARATE INCIDENTS; $300 EACH REPAIR). TODAY, MY LEFT PASSENGER AUTO DOOR STOPPED WORKING AGAIN. THE VEHICLE SEES NORMAL USAGE AND HAS NOT BEEN IN AN ACCIDENT. *TR

2009 VOLKSWAGEN ROUTAN. CONSUMER WRITES IN REGARDS TO REPLACEMENTS OF TIRE VALVE STEMS. *SMD THE CONSUMER STATED WITHIN THE LAST TEN MONTHS, SHE HAD TO REPLACE THE VALVE STEMS AND TIRE SENSORS THREE TIMES DUE TO DISINTEGRATION OF THE VALVE STEMS, TWICE ON THE RIGHT FRONT TIRE. THE FIRST TIME THE INCIDENT HAPPENED, THE LOW TIRE PRESSURE LIGHT ILLUMINATED. THE CONSUMER STOPPED AND CHECKED THE TIRES. THE RIGHT FRONT TIRE APPEARED TO BE LOW. WHEN SHE ATTEMPTED TO ATTACH THE AIR HOSE, THE TIRE IMMEDIATELY WENT FLAT AND THE VALVE STEM SUCKED INTO THE TIRE. THE SECOND TIME, THE LOW TIRE LIGHT ILLUMINATED, SHE STOPPED AND OBSERVED THE RIGHT FRONT TIRE WAS LOW. THE TIRE WAS GOING FLAT, AS SHE APPROACHED THE SERVICE STATION. AAA REMOVED THE CAP TO THE VALVE STEM WHICH DISINTEGRATED IMMEDIATELY. THE SLOW LEAK RESULTED IN THE CONSUMER HAVING TO PURCHASE A NEW TIRE, VALVE AND TIRE SENSOR. THE THIRD TIME, THE TIRE LIGHT ILLUMINATED AGAIN. IT WAS DETERMINED THE VALVE STEM WAS LEAKING . THE CONSUMER WAS INFORMED THE REPLACEMENT OF THE VALVE STEMS WAS A FREQUENT OCCURRENCE, THE METAL VALVE STEMS WERE APPARENTLY INFERIOR TO TRADITIONAL RUBBER STEMS. *JB

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

RANDOMLY STALLS WHILE DRIVING- BROUGHT TO MECHANIC, PAID ALMOST $1000 TO TRY TO GET FIXED, BROUGHT BACK WHEN EVERYTHING PAID FOR DIDN'T FIX & WAS TOLD TO REPORT IGNITION SWITCH RECALL TO VW TO GET FIXED. ALSO LOST POWER TO REAR DVD WITHIN DAYS AFTER PURCHASE & NEVER KNEW WHAT TO DO. BRAKE PADS ARE BAD WITHIN 3-4,000 MILES- WINDSHIELD WASHER SQUIRTER UNREPAIRABLE. BIGGEST ISSUE IS THE IGNITION SWITCH THOUGH, IF THAT WHAT IS CAUSING VAN TO STALL - WHILE GOING STEADY SPEED, USUALLY OCCURS OVER 25 MPH FOR MORE THAN 5 MILES- VAN STARTS JERKING LIKE IT'S GOING TO STALL & WHEN SITTING AT A STOP LIGHT OR SIGN, OR PARKED, IDLING, STALLS & TAKES MULTIPLE ATTEMPTS TO RESTART - THIS HAS BEEN HAPPENING SINCE I PURCHASED MY 2009 ROUTAN IN 2014 WHEN IT HAD LESS THAN 60K MILES. I HAVE BROUGHT TO MECHANICS THAT ARE FRIENDS & TO MULTIPLE DEALERSHIPS & SHOPS TO DIAGNOSE & FIX & PAID FOR EVERYTHING OUT OF POCKET TO GET FIXED OR REPLACED & IT HAS NEVER FIXED THE PROBLEM FOR MORE THAN A WEEK. FOR THE BRAKES, I BUY ONLY THE MID LEVEL OR HIGH LEVEL GRADE BRAKES & HAVE HAD TO SWITCH BOTH FRONT & REAR BRAKES, ROTORS & CALIPERS OUT @ LEAST 3-4 TIMES PER YEAR SINCE ABOUT 1 MONTH AFTER OWNERSHIP. EVERY TIME, 1-2 BRAKE PADS WERE COMPLETELY BAD & GONE WHILE THE OTHERS WERE ABOUT 50-70% . ANOTHER ISSUE, THAT HAS NEVER BEEN ABLE TO GET FIXED IS THE A/C- AFTER RECHARGING, THE A/C WILL BLOW COLD ON THE DRIVERS SIDE FRONT ONLY & HOT THROUGHOUT THE REST OF THE CAR. WHEN HEAT IS ON, SAME PROBLEM, ONLY BLOWS HEAT IN FRONT & COOL IN BACK. HOW DO I GET ALL RECALLS FOR MY MINIVAN REPAIRED THROUGH VOLKSWAGEN? HOW DOES THE PROCESS WORK? I HAVE 5 SMALL CHILDREN & THIS IS OUR ONLY FORM OF TRANSPORTATION. WILL I BE PROVIDED WITH A LOANER THAT WILL SEAT MY ENTIRE FAMILY WHILE MY VEHICLE IS BEING REPAIRED? PLEASE ADVISE AS I HAVE HAD THIS MINIVAN FOR OVER 3 YEARS WITH THESE ISSUES AND SPENT THOUSANDS OF DOLLARS

MY ELECTRICAL SYSTEM WENT OUT ON MY MINIVAN AND I WAS NOT NOTIFIED THAT IT HAD A RECALL ON IT. MY VAN WILL NOT START. I HAVE 2 CHILDREN THAT I HAVE TO GET AROUND TO SCHOOL AND SPORT ACTIVITIES, DOCTORS APPOINTMENTS, ECT. I HAVE SO MUCH TROUBLE WITH THIS VAN SINCE I BOUGHT IT. WITH ALL THE RECALLS, COMPUTER FAILURE AND THE COOLANT LEAK INTO THE INSIDE OF THE VAN, THE INTERIOR COMING DOWN, AND NOW THE ELECTRICAL SYSTEM FAILING NOW. I HAVE NO CAR TO GET ME KIDS ANYWAY NOW. PLEASE HELP ME. *TR

THE ENGINE TURNED TO OFF WHILE I WAS DRIVING AND DEPOWERED POWER STEERING AND BRAKES. AT THAT POINT I RESTARTED THE CAR AND WAS ABLE TO DRIVE. TOOK THE CAR IMMEDIATELY TO VW DEALER, KEPT THE CAR FOR 24 HOURS, AND THEY COULD NOT REPLICATE THE INCIDENT SO NOTHING WAS DONE BY THEM. THIS HAPPENED AGAIN AT 93000 MILES ON AUGUST 8, 2014. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE DOORS FAILED TO UNLOCK FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT HAD TO UTILIZE THE MANUAL LOCK THAT WAS LOCATED INSIDE THE DRIVER SIDE DOOR HANDLE IN ORDER TO UNLOCK THE DOORS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE KEY FOB AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

WHILE DRIVING IN JACKSONVILLE FLORIDA ON HIGHWAY, WIPERS SUDDENLY CAME ON, ALL IDIOT LIGHTS BEGAN TO BLINK, HEADLIGHTS BEGAN FLASHING OFF AND ON, BEEPING SOUND LIKE WHEN DOOR IS OPEN, THE VAN SUDDENLY DIED AND I WAS UNABLE TO BRAKE, STEER OR CONTROL VEHICLE. THE VAN WAS TOWED TO VW DEALERSHIP THE PROBLEM WAS FOUND TO BE THE SLIDING DOOR HARNESS WHICH WAS INTERFERING WITH NORMAL OPERATION OF THE ELECTRICAL SYSTEM. REPLACED SLIDING DOOR HARNESS AND FAILED BATTERY. WHEN I QUESTIONED THE FAULTY PART POSSIBLY BEING A RECALL ISSUE I WAS TOLD IT WAS NOT. COST=$624.48 + RENTAL CAR. *IT IS IMPORTANT TO NOTE HERE THAT I HAD JUST CROSSED OVER A VERY LONG LARGE BRIDGE. IF I HAD BEEN GOING UPHILL WHEN THE VAN SUDDENLY DIED I AM CERTAIN I WOULD HAVE CAUSED AN ACCIDENT INFLICTING INJURY OR POSSIBLY DEATH TO EITHER MYSELF OR ANOTHER MOTORIST, AS THERE IS NO SHOULDER ON THE BRIDGE AND I WAS TRAVELING AT 55-60MPH. I COULD NOT CONTROL THE VEHICLE. THIS IS CLEARLY AN ISSUE WITH THESE MINI VANS. THANK GOD I WAS TRAVELING TO WORK AND DID NOT HAVE MY CHILDREN IN THE VAN AS I WAITED 2&1/2 HOURS FOR A TOW. *TR

DEALER SAYS THE WIN MODULE NEEDS TO BE REPLACED, BUT IT COULD BE A BUS WIRING ISSUE. DASH WARNING LIGHTS, TACHOMETER, SPEEDOMETER AND AIRBAG LIGHTS CONTINUALLY TURN OFF AND ON. WHEN THIS HAPPENS, THE WINDSHIELD WIPERS ALSO TURN ON AND OFF. SAFETY ISSUE BECAUSE I CANNOT SEE HOW FAST WE ARE GOING, TURN SIGNALS WON'T WORK AND I DON'T THINK THE AIRBAGS ARE ON AT THIS TIME AS WELL. FOR A VIDEO OF THE ISSUE, PLEASE SEE THIS YOUTUBE LINK. ANOTHER ROUTAN DRIVER REPORTED THE SAME ISSUE IN THIS LINK - HTTP://YOUTU.BE/OTNTKK0KX5Y. THIS IS DEFINITELY A MFG DEFECT BECAUSE IT HAPPENED 1 YEAR AGO AND THE DEALER SAID IT WAS A WIRING FIX. *TR

THE CAR SUDDENLY SHUTS DOWN LOOSING ALL ELECTRICAL POWER. IT LOOSES ALL POWER STEERING AND BRAKING ABILITY.IT HAS DONE THIS SEVERAL TIMES AT VARIOUS SPEEDS. I HAVE TO COMPLETELY TURN OFF THE CAR AND START IT ALL OVER AGAIN. THIS HAS BEEN VERY DANGEROUS. *TR

WHILE DRIVING IN PHOENIX AZ THE VAN BEGAN TO SHAKE AND STEERING BECAME DIFFICULT. (THIS HAS HAPPENED IN THE PAST MULTIPLE TIMES INTERMITTENTLY). LATER THE SAME EVENING BRAKES BEGAN TO SQUEAK AND GRIND. UNTIL THIS DAY THE ONLY ISSUE HAD BEEN THE INTERMITTENT SHAKING WHILE BRAKING. THERE WAS NO SQUEAKING PRIOR TO THE GRINDING. RIGHT REAR CALIPER WAS REPLACED ALONG WITH ALL FRONT/REAR BRAKES ROTORS DRUMS AND HARDWARE. COST=$780.55. *TR

YOUR SITE WOULDN'T ALLOW PULL-DOWN FOR AFFECTED PARTS EARLIER, HERE IS PART OF THE E-MAIL REPORT I FIRST SENT DEALER 5/6/14: " ..SOMETHING NEW IS A PROBLEM W/MY ROUTAN BUT I WANT TO CHECK IN PRIOR TO MAKING AN APPT. SINCE WE SO RECENTLY HAD IT IN FOR DIAGNOSTIC CHECK UP. HERE'S WHAT'S HAPPENING IT'S VERY SCARY: 6 TIMES NOW OVER THE LAST 2 WEEKS IT'S JUST CONKED-OUT/SHUT OFF WHILE I'M DRIVING, LEAVING ME WITH NO STEERING, BRAKES OR ANYTHING! FORTUNATELY IT'S HAPPENED IN LOW TRAFFIC AREAS ON FAIRLY STRAIGHT ROADS SO I'VE BEEN ABLE TO COAST TO THE SIDE, BUT I'M GETTING SCARED TO DRIVE MY VAN. YESTERDAY- IT CONKED OUT THREE TIMES...BRINGING KIDS HOME FROM SCHOOL-- AGAIN VERY SCARY, AND ONCE ON A TURN WHICH WAS DIFFICULT BUT LUCKILY NO ONE WAS BEHIND ME... THESE EVENTS... ALL HAPPENED AT LOW SPEED 15-30 MPH AND HAPPEN SO QUIETLY I CAN BARELY TELL IT'S HAPPENED... IT'S LIKE THE KEY/IGNITION SOMEHOW FLICKS ALL BY ITSELF INTO THE ACC POSITION. THEN I HAVE TO WAIT TIL THE VAN STOPS, TURN THE KEY AND VAN ALL THE WAY OFF AND RE-START. THEN IT SEEMS TO START UP FINE. BUT THIS HAPPENED THREE TIMES JUST YESTERDAY P.M.... IT'S DANGEROUS, AND I'M GETTING MORE AND MORE SCARED TO DRIVE MY VAN, BUT I HAVE TO WITH FOUR KIDS AND ACTIVITIES." TODAY 6/30/14 (AGAIN) DEALER FOUND NO PROBLEM. COST TO REPLACE SWITCH $989.00. I RESEARCHED DELPHI, CHINA, AUSTIN MARTIN AND FULLY BELIEVE A COMMONALITY WITH GM RECALL EXISTS. THE ROUTAN IS A VW & CHRYSLER COMPLICATING MY RESEARCH. I'VE FOLLOWED HIERARCHY- DEALER, VW, NOW NHTSA BUT HIT A ROAD BLOCK(NO PUN). PLEASE INVESTIGATE THIS ASAP. UPDATE 6/30- GM RECALLED 8M MORE AS "UNINTENDED KEY IGNITION ROTATION"- EXACTLY WHAT'S HAPPENING WITH MY ROUTAN. I TRIED SUBMITTING THIS COMPLAINT EARLIER- BUT YOUR WEBSITE WOULDN'T ALLOW. SO THIS IS NOT SOMEONE JUMPING ON THE BANDWAGON. THIS IS REAL, PLEASE HELP. *TR

I HAVE A VOLKSWAGEN 2009 VW ROUTON VAN...AKA REBADGED CHRYSLER MINI VAN. THE OEM TPMS HAS A NON-ANODIZED ALUMINUM VALVE RETAINING NUT WHICH CRACKED AND CAUSED A DEFLATION AT HIGHWAY SPEED ON THE FRONT DRIVER SIDE TIRE. TO HAVE A SAFETY DEVICE THAT CAUSES AN UNSAFE CONDITION AND A CATASTROPHIC FAILURE THAT COULD LEAD TO INJURY OR DEATH IS UNACCEPTABLE. I HAVE INSPECTED THE OTHER THREE RETAINING NUTS ON THE VALVE STEMS AND FOUND ONE THAT IS CRACKED AND THE OTHERS HAVE SEVERE CORROSION THAT WILL NEED REPAIRED AND REPLACED. A RUBBER AND BRASS VALVE STEM THAT WAS TRUE AND TRIED AND "SAFE" FOR SO MANY YEARS WAS THE ACCEPTED NORM TO BE REPLACED WHEN YOU PUT NEW TIRES ON A VEHICLE. I NOW FIND MYSELF ASKING, HAVE ENGINEERS IGNORED AND FORGOTTEN THE PRINCIPLES OF CORROSION AND THE ENVIRONMENT HAS ON ALUMINUM METALS TO MAKE SUCH A TIRE PRESSURE MONITORING SYSTEM, THAT IS SET UP TO FAIL? *JS

OUR 2009 VW ROUTAN COMPLETELY SHUTS DOWN WHILE DRIVING 3 TIMES NOW. NOT ONLY DOES IT SHUT DOWN, BUT THE STEERING AND BRAKES LOCK AS WELL. ON THE LAST OCCURRENCE, MY WIFE (WITH OUR CHILDREN IN THE CAR) CAME VERY CLOSE TO HITTING A PARKED CAR IN THE STREET. WE HAVE TAKEN IT TO 2 VW DEALERS SO FAR IN CHARLOTTE, NC AND THEY STATE: "WE CANNOT DUPLICATE THE ISSUE." UNFORTUNATELY, THAT IS NOT THE RIGHT ANSWER WHEN YOU HAVE SOMETHING AS DANGEROUS AS THIS HAPPENING TO OUR FAMILY CAR. WE HAVE CALLED VW CORPORATE TO HELP 2ND DEALERSHIP WITH A RESOLUTION, BUT NOTHING HAS BEEN FIXED AT THIS TIME. WE ARE NOT SURE WHAT DO AT THIS POINT, AND SEEMS LIKE BOTH VW AND VW DEALERSHIPS ARE AWARE OF ISSUE, BUT NO ONE WANTS TO TOUCH IT! PLEASE HELP! *TR

WE HAVE A 2009 VW ROUTAN SEL THAT HAS STALLED MULTIPLE TIMES NOW (4-5) WHILE DRIVING. THERE IS NO WARNING AND CAR LOSES POWER. CAR STARTS UP IMMEDIATELY AFTER PUTTING IN PARK AND RESTARTING. THIS SEEMS TO BE COMMON PROBLEM AND THERE IS A RECALL FOR THE 2010 MODEL AS WELL AS THE CHRYSLER MINIVAN WHICH THIS CAR IS BASED FROM. *TR

WHILE DRIVING, ENGINE SHUT OFF LIKE THE IGNITION WAS TURNED OFF - LOST POWER STEERING AND BRAKES. THIS HAS HAPPENED MULTIPLE TIMES SINCE INCIDENT DATE. VOLKSWAGEN SERVICE COULD NOT DIAGNOSE THE PROBLEM. *TR

VAN ON MULTIPLE OCCASIONS WILL NOT START. WHEN YOU TURN THE KEY YOU JUST GET A CLICK... THIS HAS BEEN GOING ON FOR 5 MONTHS (THE WHOLE TIME I HAVE HAD THIS VAN) SOME DAYS YOU TRY TO START IT, IT WONT START. THEN YOU TRY AGAIN AND IT MAY START. YESTERDAY THE VAN HAD TO BE TRAILERED TO A DEALERSHIP...BECAUSE YET AGAIN IT WILL NOT START. NOT THE BATTERY OR ALTERNATOR. WE BELEIVE IT IS A FAULTY IGNITION SWITCH.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

SLIDING DOOR LOCKS MAKING VERY LOUD VIBRATING NOISE WHEN LOCKED AND FIT THE DESCRIPTION OF RECALL 10V252000 BY VW FOR 2009 ROUTANS MADE IN WINDSOR CANADA DURING THE SECOND HALF OF 2008. SAYS THAT CAR COULD CATCH FIRE BUT VW SAUS THAT MY VIN IS NOT INCLUDED SOME HOW. *TR

VEHICLE LOSES POWER, LOSING POWER STEERING, BRAKES, ETC. WARNING LIGHTS ILLUMINATE. ABLE TO RESTART ENGINE BY SHIFTING INTO NEUTRAL AND TURNING KEY TO START. ***HAPPENS MULTIPLE TIMES APPROX EVERY 1-3 MONTHS, RANDOM*** TAKEN IN FOR RECALL FIX FOR THIS KNOWN PROBLEM IN 2015. HAS HAPPENED NOW 3-4X SINCE THE RECALL FIX. EXTENDED TESTING BY VW HAS NOT ESTABLISHED A REASON. MULTIPLE ATTEMPTED FIXES, NO CHANGE TO THE LOSS OF POWER. LAST HAPPENED 9/6/2015, TRAVELING 40MPH DOWNHILL IN GEAR, ABRUPT LOSS OF POWER, FOLLOWED BY LOSS OF POWER STEERING AND LOSS OF POWER BRAKES. AGAIN, ABLE TO RESTART BY SHIFTING INTO NEUTRAL AND TURNING THE KEY TO START.

I BOUGHT MY VW ROUTAN USED IN SEPTEMBER 2014. IN THE 1ST COUPLE OF MONTHS THE TRANSMISSION WOULD STOP SHIFTING (I WOULD TURN IT OFF AND BACK ON) TO FIX IT AND IN NOVEMBER 2014 THE TRANSMISSION WENT OUT AND GOT STUCK IN 3RD GEAR WHILE DRIVING AND WOULDN'T RESET AFTER TURNING OFF, THIS IS WHEN THE CHECK ENGINE LIGHT CAME ON, AT 62,000 MILES. HAD TO HAVE A NEW $6000 TRANSMISSION BROUGHT IN FROM GERMANY TO BE PUT IN THE VAN. NOW LESS THAN 30,000 MILES LATER AFTER A NEW ORIGINAL TRANSMISSION PUT IN, HAVING THE SAME PROBLEM NOT SHIFTING OUT OF 3RD GEAR AND HAVING TO PULL IT OVER TURN IT OFF AND TURN IT BACK ON FOR IT TO WORK PROPERLY AGAIN. *TR

THE VEHICLE HAS A NEW BATTERY WHICH IS CORRECTLY INSTALLED AND FREE OF CORROSION. WHEN THE KEY FOB IS PLACED INTO THE IGNITION AND MOVED FORWARD, THE VEHICLE WILL NOT START. THE DASH LIGHTS COME ON, AND IT SHOULD START, BUT IT DOES NOT. IF YOU KEEP TRYING, OR WALK AWAY AND COME BACK AFTER A FEW MINUTES AND TRY AGAIN, IT DOES SOMETIMES START. THIS INTERMITTENT PROBLEM SEAMS TO HAVE NO RHYME OR REASON AND I AM CONCERNED THE VEHICLE MIGHT STOP WHILE MY WIFE OR I DRIVE IT. THIS GENERALLY HAPPENS 4 TO 5 TIMES A MONTH. ANY HELP WOULD BE APPRECIATED. *TR

CATASTROPHIC FAILURE OF TRANSMISSION AT 76K. MAJOR TRANSMISSION WORK DONE APPROXIMATELY 26K. TRANSMISSION REPLACED 6 MONTHS LATER AND STILL HAS ISSUES (SLUGGISH, NON-SMOOTH SHIFT BETWEEN GEARS AT HIGHER CRUISING SPEEDS. VW ENGINEER GERARDO ZELEDON CALLS THIS THE "ROUTAN SHAKE" AND CLAIMS THIS IS NORMAL. APPROXIMATELY 95,000 MILES STEERING BEGAN SEIZING UP WHILE IN MOTION. THIS IS, ACCORDING TO RECALL NOTICE AND SERVICE MANAGER AT FLOW VW WINSTON SALEM NC, A BEHAVIOR RELATED TO A RECALL ON THE IGNITION SWITCH (NTSHA 14V-396). NO PARTS ARE AVAILABLE AND THE CAR IS UNSAFE TO DRIVE. HOWEVER, VW CANNOT FIX THE PROBLEM AND WILL NOT ALLOW US TO USE A LOANER. *TR

THE VALVE STEM BROKE OFF WHEN I WENT TO PUT AIR IN IT AND THE TIRE (FRONT DRIVER SIDE) IMMEDIATELY DEFLATED. THE VALVE STEM IS METAL AND APPARENTLY CORRODED. ABOUT A MONTH LATER THE REAR DRIVER SIDE BEGAN TO LEAK AND HAD TO BE REPLACED. THEN TODAY (3/4/14) THE VALVE STEM BROKE OFF THE PASSENGER FRONT TIRE WHEN I WENT TO UNSCREW THE CAP (I COULD HEAR AIR HISSING OUT BEFORE I EVEN TOUCHED IT). IF THIS HAD HAPPENED WHILE DRIVING, I COULD HAVE HAD A SERIOUS ACCIDENT. *TR

WHEN THE VEHICLE IS TRAVELING NEAR 30MPH OR EVEN HIGHER THAN THAT, WHEN THE BRAKES ARE APPLIED, IT SHAKES VIOLENTLY. THIS CAUSES THE DRIVER TO HAVE TO HOLD THE STEERING WHEEL VERY TIGHTLY TO AVOID LOOSING CONTROL. THE BRAKING SYSTEM IN GENERAL SEEMS TO BE FAULTY AS THE BRAKES AND ROTORS HAVE HAD TO BE REPLACED/CHANGED EVERY TWO TO THREE MONTHS. IT IS VERY EXPENSIVE TO REPLACE THESE BRAKES AND ROTORS AS WELL AS PAY FOR THE LABOR EVERY FEW MONTHS. THIS IS A GREAT CONCERN AND SHOULD BE CONSIDERED FOR A RECALL. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 61000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. *TR

ALL WARNING/SERVICE LIGHTS ON THE DASH PANEL LIGHT UP, SOUND ALARMS, AND BLINK. THE SPEEDOMETER, FUEL GAUGE, TACHOMETER ALL GO TO "0" SO I AM UNAWARE OF MY SPEED. BLINKERS AND EMERGENCY FLASHERS DO NOT WORK. THIS FIRST HAPPENED RIGHT AFTER WE PURCHASED THE VEHICLE, AND THEY REPAIRED SOMETHING TO WHERE IT WORKED FOR ABOUT 3 MONTHS. THEN IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. THE LIGHTS ALL TURNING ON WILL HAPPEN ABOUT ONCE A WEEK NOW. I CALLED THE DEALERSHIP AND THEY SAID IT'S PROBABLY RELATED TO THE RECALL CURRENTLY IN PLACE FOR MY VEHICLE, THAT THEY DON'T HAVE A FIX FOR. OF WHICH, MY CAR HAS BEEN EFFECTED BY THE IGNITION SWITCH RECALL AS MY CAR HAS TURNED OFF AT RANDOM TIMES GOING 35+ MPH. THIS RECALL HAS BEEN IN EFFECT SINCE JULY 2014 AND THERE IS NOT YET A REMEDY. I HAVE 3 YOUNG KIDS THAT I HAVE WITH ME ALL OF THE TIME AND I AM AFRAID TO DRIVING ON THE HWY SINCE THIS OFTEN HAPPENS AT THOSE TIMES. *TR

MY SON GOT IN HIS SEAT IN THE VAN AND I GOT IN DRIVERS SEAT I PUSHED POWER DOOR BUTTON ON CEILING AND HEARD DOOR CLOSING I THOUGHT IT CLOSED ALL THE WAY BUT HAD POWER FAILURE AND STOPPED HALFWAY. I STARTED VAN AND STARTED TO GO, THERE WAS NO ALARM OR ANYTHING TO INFORM ME HIS DOOR WAS STILL HALF OPEN. LUCKILY MY SON IS 5 AND TOLD ME HIS DOOR WAS OPEN SO I STOPPED AND BUTTON DID NOTHING I GOT OUT AND BUTTON ON INSIDE OF HIS DOOR DID NOTHING I THAN MANUALLY CLOSED DOOR. THIS IS VERY UNSAFE IF A CHILD WASN'T BUCKLED OR UNBUCKLED THEMSELVES THEY COULD FALL OUT. *TR

AT LEAST TWICE PER MONTH WHEN I DRIVE MY VAN, THE STEERING WILL SUDDENLY GO OUT, THEN THE BRAKES WILL STOP WORKING, THEN IT WILL JUST SHUT OFF. SO FAR IT HAS ONLY HAPPENED WHEN I WAS DRIVING AT PRETTY LOW RATES OF SPEED. I'VE CALLED THE VW DEALERSHIP SEVERAL TIMES AND EACH TIME THEY SAY THAT THEY HAVEN'T HEARD OF ANYTHING LIKE THIS BEFORE AND WANT TO CHARGE ME A FORTUNE JUST TO LOOK AT IT. WITH THE NEWEST RECALL, I CANNOT UNDERSTAND WHY MY VEHICLE IS NOT INCLUDED AND THE DEALERSHIP STILL CLAIMS THAT THEY HAVE NO CLUE WHAT I'M TAKING ABOUT WHEN ALL THESE VEHICLE WERE MADE BU THE SAME MANUFACTURER. THIS HAS HAPPENED SO MANY TIMES, I CAN FEEL IT IN THE STEERING RIGHT BEFORE IT HAPPENS. AS SOON AS MY STEERING STARTS TO GET TIGHT, I HAVE TO HIT THE BRAKES RIGHT AWAY BEFORE THEY GO OUT, AND TURN THE CAR OFF. USUALLY WHEN I RESTART THE CAR, IT'S FINE. THIS IS GETTING RIDICULOUS AND I SHOULD HAVE TO GO THROUGH THIS WITH A VEHICLE WHEN THERE IS A PROPER FIX. I HAVE 4 CHILDREN AND ANOTHER ON THE WAY AND THIS IS NOT SAFE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE MULTIPLE TIMES. THE AUTHORIZED DEALER REPLACED THE STARTER AND HOSE BUT THE FAILURE STILL RECURRED. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL AND THEN PARK TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN SPECIALIST WHO DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

OUR 2009 ROUTAN RANDOMLY LOSES POWER AND THE ENGINE ATTEMPTS TO TURN OFF WHILE DRIVING. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST YEAR. OUR ROUTAN IS PART OF THE IGNITION SWITCH RECALL, WHICH SHOULD FIX THIS PROBLEM, YET MORE THAN SIX MONTHS AFTER THIS POTENTIALLY DEADLY RECALL WAS ISSUED, VOLKSWAGEN HAS NOT OFFICIALLY ISSUED A REPAIR, SO OUR DEALERSHIP WILL NOT REPAIR. WE HAVE CONTACTED VOLKSWAGEN DIRECTLY, AND ALL WE HAVE BEEN TOLD IS "WE ARE STILL WAITING FOR MORE INFORMATION." CONSIDERING VOLKSWAGEN ISSUED THIS SAME RECALL ON THE 2010 ROUTAN MORE THAN THREE YEARS AGO AND SHOULD BE FAMILIAR WITH THE REPAIR, I FIND THIS UNACCEPTABLE. IT IS A LAWSUIT WAITING TO HAPPEN. *TR

TL*THE CONTACT OWNS 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THREE OF THE TIRE PRESSURE MONITORING AIR VALVES FRACTURED. THE CONTACT STATED THAT TWO OF THE FAILURES OCCURRED WHILE PLACING AIR IN THE TIRES AND ANOTHER FAILED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE VALVE STEMS BUT FAILED TO INDICATE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT ALSO MENTIONED THAT THE BRAKES HAD TO BE REPLACED OFTEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO SAFELY MOVE TO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

WHILE DRIVING ON 4 DIFFERENT OCCASIONS OVER THE LAST WEEK THE ENGINE SHUTS OFF WITHOUT WARNING. ONCE WHILE TURNING LEFT ACROSS TRAFFIC. THE VAN STOPPED RIGHT IN THE MIDDLE OF THE TURN AND WAS STARTED JUST IN TIME AND STARTED MOVING AS ONCOMING CAR ALSO SWERVED TO AVOID MY CAR STALLED RIGHT IN FRONT OF THEM. DEALER HAS NO IDEA WHAT IS CAUSING THE PROBLEM AND CAN ONLY GUESS THAT THE WIN MODULE NEEDS TO BE REPLACED. THERE IS A RECALL ON THE WIN MODULE FOR 2010, BUT NOT FOR 2009. *TR

PASSENGER SIDE POWER SLIDING DOOR WIRE HARNESS KEEPS COMING OUT OF PLACE AND GETTING CAUGHT IN DOOR. LOCAL DEALER CLAIMS THIS HAS ALREADY BEEN REPAIRED UNDER THE RECALL BUT IT IS STILL HAPPENING.