2012 Volkswagen Tiguan Complaint Log

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING A RIGHT TURN, THE BRAKES EXHIBITED AN ABNORMAL NOISE WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 4,891.

ON 5/3/12 @ 12,000 MILES, I WAS SLOWING @ A YIELD (10MPH) AND MY TRANSFER CASE FELL ON MY DRIVE SHAFT BREAKING IT AND THE HEAT SHIELD. VW FIXED IT AND SAID IT COULD HAVE HAPPENED AT FACTORY BECAUSE A PIECE WAS MISSING THAT CAUSED THE TRANSFER BOLTS TO BACK OUT OF THE CASE. I COMPLAINED I WANTED A NEW CAR AND JILL, THE REGIONAL CASE MGR FOR VW CUSTOMER RELATIONS WOULDN'T APPROVE OF IT. ONCE THAT WAS FIXED, 5/30/12 MY TIRE PRESSURE LIGHT CAME ON AND MY RIGHT REAR TIRE BLEW. WENT TO CHANGE THE TIRE AND THE PIECE TO TAKE THE HUBCAP OFF WASN'T IN THE CAR. VW REPLACED THE TIRE FREE OF CHARGE BECAUSE OF ALL THE TROUBLE I'VE HAD WITH IT. JILL SAID THEY WEREN'T GOING TO REPLACE THE CAR. ON 6/7/12 MY TIRE PRESSURE GAUGE CAME ON AGAIN AND I IMMEDIATELY PULLED OVER AND CHECKED TIRE PRESSURE. 38 ON BOTH RIGHT TIRES, 37 ON FRONT LEFT AND 36 ON REAR LEFT. I ABSOLUTELY DO NOT FEEL COMFORTABLE WITH THIS CAR ANY LONGER. I PAID CASH FOR THIS CAR AND NOW I AM LEFT DRIVING SOMETHING I FEAR. *JS