2018 Volkswagen Tiguan Complaint Log

EPC electronic power control light is on and indicates speed of 40 mph

My vehicle has had repeated issues with passenger airbags, after last repair all of the safety sensors failed and received warning on dashboard (no collision protection, no Adaptive cruise control) after bringing back to dealer car was returned to me and told the parts are unavailable. Currently I have had a vehicle under warranty which has no collision protection features that came with the car. Car by dealer’s own statement it is unsafe to drive yet was returned to us. It has been nearly 3 months and are continually told that there is no fix in site.

There is an excessive amount of water leaking into the passenger compartment and also the cargo area The result is that considerable mold growing on the carpeting of the entire car The dealer has ordered repair parts but the parts are on back order leaving me to drive the vehicle while it has mold I have been advised if I remove the molded carpeting I will invalidate the warranty Very dangerous as occupying this vehicle results in inhaling mold

fuel injector wire hardness failed , very costly to fix

Seatbelt is not functioning adequately. The seatbelt itself that’s contained in the column near the door is not retracting or staying taught when in use. It’s very loose and something inside is rattling when ejected, and it has to be manually assisted to retract.

When I first purchased my vehicle the epc came on multiple times and I had to take it back to the dealership. Fast forward last week when I was going home on the eway same issues car wouldn’t accelerate the car was idled at the speed of 40mph it wouldn’t go any faster for a few minutes then it took off out of no where. Also when I was taking my kids to school I was making a left turn and lost control of my vehicle because it was idled and took off out of no where. That’s not safe for me my kids or any passengers traveling with me. It’s also not safe for other drivers or pedestrians. Very scary moment took my vehicle in that same day to be told it was battery issues. They claimed because the epc light wasn’t on it’s harder to diagnose to get another battery and to keep the car overnight to see if that works if not further diagnose the car. I picked my vehicle up had my battery inspected by a different service provider and was told the battery was just fine. I keep reaching out to the location I got the vehicle from their not correcting the issue and corporate just told me to go to another dealership and gave a im sorry about your frustration comment. Clearly the car has a defect always had one since day one when it was supposed to be a cpo vehicle in the first place. And I had issues the same week I purchased the vehicle. Also haven’t had my car a year and I’m having all kind of issues

I was travelling on highway, 55 miles speed , all of sudden voice came from engine and car lost power and came to 10 miles and accelerator was not working it gave me message on dash bord that RPM High. i moved the car towards edge of the road and shut it. after 5 minutes i started again and went to work. However its gave me same problem while i was coming home .my car has only 20000. miles and no other issue. its dangerous when car is moving with the flow of traffic and loose power and does not move.

Engine failure at 72,614 miles. Volkswagen refusing to assist.

Solo prendieron la luz

The dealership for my vehicle is over 70 miles away. My battery died and I went and replaced it. When I did all sorts of lights came on in my car, my power steering wouldn’t work, my cruise control wouldn’t work, and my AC wouldn’t work. I took it to the dealership to see what was going on with it. It turns out my battery was placed backwards in my car and when that happened it fried the fuse for my entire system, it broke my AC unit, it broke my alternator, and messed up my electrical system. Yes I do believe there is a risk to my safety with this issue. I could not turn my car when I drove it. I was told by service representative that this has been happening a lot more often with people who are just trying to change the battery. The only time the vehicle was inspected was by the service department at the dealership. No they’re weren’t any problems prior to failure and they appeared after the battery was placed.

The light of the roof inside. Mainly problem of a lot of cars !

The front passenger door locking system does not function properly. The door intermittently is unable to be unlocked or opened from the outside and must manually be opened from the inside. The door also intermittently doesn't lock. This is a safety concern for thieves. If in immediate danger, ie. accident, no one is able to open the passenger door to access the person. No indication lights appear on the vehicle.

While driving down the highway, my car completely shut off and shut down while going 45mph. Due to everything shutting off, there were no brake lights, hazards, blinkers, etc that I was able to use to warn other drivers of what was happening, therefore I was almost hit multiple times. It turned back on, then back off while driving, 4 more times until the final time when it would not turn back on or turn over at all, I had to pull off the road and it wouldn’t turn back on again. At this time I got the battery tested and it was bad. I bought the new battery and the new battery didn’t change anything. It still was doing the same thing, not turning on at all. Not even trying to turn over to turn on. I had my vehicle towed to the Volkswagen dealership in Ocala on college road. While at this shop, they have told me that the NEW battery is what has cause the issues, which is incorrect as the issues began BEFORE I got a new battery. They are also saying that because I got a new battery that they will not cover the repairs under my warranty. I had to get in a new battery for my safety after almost being hit on the highway due to the electronics or other issues being faulty in the car.

I took the vehicle in to the local dealership for an oil change and after the oil change was completed, I drove about 10 miles before the engine seemed to lose power an misfile. The "Check Engine" light started flashing before it turned solid. I called the dealership and they asked me to bring the vehicle back. After scanning the vehicle OBD information, per the dealership invoice, it returned the following codes: 1. P0343001 (Camshaft Pos. Sensor Circ. High Input) 2. P0300001 (Random/Multiple Cylinder Misfire Detected) Eventually, they contacted VW and were asked to drain the oil, in which they found metal particles. VW then requested them to tear down the engine at which they noticed "excessive amounts of metal on bottom of oil pan". Upon reporting back to VW, dealership was asked to replace "long block with turbo assembly due to metal contamination". My understanding is that the entire engine has been replaced along with the turbocharger. Car was at dealership for 59 days total.

The first time this problem occurred was in April right after a routine maintenance check. The car was idling in a parking lot when the engine started to vibrate and a warning was displayed that said "Max Engine Speed 4000 RPM". The car was turned off and then back on. The warning did show up on the display, but the "check engine" light was lit. The car was driven back home, and after that drive the check engine light was not lit anymore. To be safe the car was taken to the dealer. The dealer was not able to replicate the issue. Later, in July, the max engine speed and EPC warnings were displayed on the screen in the middle of a trip. At this time there was also a loss of acceleration power. The driver pulled over, stopped the car, and then restarted it. When the car restarted the warning lights were no longer on so the driver completed the trip. In the manual it says that the car can still be operated if the EPC warning light is on, but that it should be taken to a dealer. This led the driver to believe that it was safe to complete the trip and take the car to their home dealership after the holiday. The following day, the EPC warning light and the max engine speed warning both appeared in the middle of a drive. The driver was driving up a hill on a backroad with no possible pull off. The driver had to stop the car in the middle of a road directly after a blind turn. The driver restarted the car and was able to drive about 10 yards before the warning came on again and the engine cut out. The driver repeated turning the car off and then back on multiple times to be able to safely get the car up the hill and to an area where a pull-off was available. Luckily, no other cars were coming at the time the car was stalled. It was a very unsafe location! The car is currently in the process of being towed to the dealer to be worked on. This seems like a very serious safety concern that is affecting other Tiguan owners too.

Blind spot assist warning shows up from time to time even when there is no vehicle near me.

Car has multiple malfunctions. Has had noisy valvetrain, lack of power upon acceleration, has sputtered with a load on engine especially uphill. Car shut off completely while at 60 mph and nearly caused a catastrophic collision with my whole family in the car. Car presents substantial safety risk. Multiple codes/warnings have flashed up on the display screen(Evap,Trans,fuel inj,etc). Transmission went into "emergency mode" after being started up today, then went away after restarted. Car has been to dealership but issues were not properly addressed/ignored. VW of America is well aware of issues with these cars but ignores the consumers needs and puts consumers at great safety risk by doing so. This vehicle has both engine and transmission issues as well as odd electrical anomalies.

Sporadic lack of acceleration when coming from a stop. When depressing Excelerator car sometimes stalls to accelerate. I feel that when this issue occurs it makes my car unsafe to drive.

Engine keeps failing and dings while driving non-stop. Causes the vehicle to think there is another vehicle near me and activates the emergency braking in the middle of the highway almost causing me to crash. I have taken the vehicle to dealer and told it is fixed about 8 times now

Micro switch in driver door module I believe is the cause. I cannot open the door even when hitting the unlock button on the keys or inside the vehicle. All other doors will unlock and open fine but not the driver door. Safety issue comes that if I were to be in an accident, unconscious, people would be unable to get my door open even if unlocking it on the passenger side. Currently, I have to go through the passenger door and pull the inside handle to open the door.

Car has 50k miles on it. Around 35k miles I started hearing noises in the suspension. Took it in and my tires are wearing uneven and bubbling. Mechanic told me my shocks are bad. I know there was a recall on some 2018 tiguans for poor welding of shocks. Not sure if there is a bigger problem affecting more tiguans.

At 48k miles, fuel efficiency began to significantly drop. At next start up, engine would not turn over and EPC light came on. I waited 30 minutes, unlocked the steering wheel and was able to start the vehicle and EPC light turned off. I took it into Volkswagen dealership to have it looked over and they could not duplicate the issue nor find cause for lower fuel efficiency. The issue with fuel persisted intermittently. Then at 57k, while driving long distance, I noticed what seemed like misfiring when accelerating above 65 mph. There were no noises, no warning lights, and fuel efficiency seemed about the same. I continued driving and about 6 hours into my drive, EPC light came on, RPM's shot up to 4,000 and car began violently shaking while losing significant power and dropped down to 30 mph. I was in the left lane when it occurred and had to quickly move over to the right lane. The car then could not exceed 40 mph with the pedal held to the floor. I turned on my hazards while I continued driving an additional 30 miles to the nearest Volkswagen dealership. Because of how heavy the traffic was and the high speeds of the travelers, it put myself and my passengers at risk from not being able to accelerate, along with the other drivers having to either brake hard or quickly change lanes to avoid my car. At the Volkswagen dealership, diagnosis found code p0204 cylinder 4 injector. They confirmed 4th cylinder misfiring and replaced the fuel injector harness. Since that repair, my car has been shaking at idol, when initially taking off, and if I turn of the start/stop function.

The blind spot warning of the car has again stopped working. I had a similar issue in 2020 and that was repaired by VW Dealer. This is again an issue and is a safety risk.

The car has had 10 safety recalls with one being the suspension. The suspension problem hasn’t been fixed as the car makes a loud clunking noise when driving it. My car has been to Volkswagen twice and they stated that the car was fine and they have no solution for the sound. This really needs to investigated. I googled the noise to see what it was and there are a lot of people that are complaining about this noise. I just bought my car and I’m literally about to trade it in because of this.

The automatic emergency braking activated and slammed on the brakes, for no apparent cause. There were no cars, people, animals around. And luckily, no car was behind mine. This has happened NUMEROUS times previously, especially when going through roundabouts and downhill. This issue needs to be addressed by VW. I have mentioned it to service at a VW dealer, and they just tell you to turn off the front brake assist, but that is not a solution. Plus, you would have to turn it off EVERY time you start your car.

The contact owns a 2018 Volkswagen Tiguan. The contact stated while driving approximately 70 MPH, the EPC warning light illuminated, causing the vehicle to go into limp mode. The vehicle decelerated to approximately 20 MPH. The contact pulled over and assessed the vehicle; however, did not physically see any issues with the vehicle. The vehicle was restarted and she proceeded to drive however, the vehicle failed to exceed 27 MPH. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the injectors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.

Like many other people who have complained, the same EPC engine light turning on after the engine stalls while driving. This has happened multiple times while driving on the highway while going 65mph+. The max speed 4000 rpm message comes on the dashboard. The car does not accelerate and pulling over is necessary in order to shut off the car and restart the engine. This is incredibly dangerous and the car’s speed cannot be controlled.

Epc light came on and engine started to stall

My VW Tiguan was out of alignment, as happens to every car. Unfortunately, the VW Dealership informed me that I cannot get a simple alignment for $100 because VW requires calibration of the Adaptive Cruise Control any time an alignment is done. I could not find this anywhere in the Owner's Manual, nor are there any other warnings on the car or in any paperwork I signed. The VW dealership wanted an additional $400.00 (for a total exceeding $500) to provide both services. I am concerned about this 1) because VW does not communicate that this is a limitation of the ACC system, and 2) while an alignment should be the customer's responsibility to pay for, calibrating the ACC system should not. Anyone could go get an alignment done at a tire or brake shop for about $100 - what happens if they try to use their ACC afterwards and an accident happens? VW should cover ACC calibration as part of the limited warranty, and clearly warn customers not to perform one service without the other.

I was involved in a head-on collision going 35mph. The airbags failed to deploy. Due to this fact, my leg arms, and shoulder took all the force of the accident causing edema and bursitis to my left shoulder. The car was towed to one of State Farm’s Collison centers where it was inspected. There were no warnings or symptoms prior to total failure of the system.

Driving down the Highway with my kids in the car and the sunroof shattered. No was around driving near me, nothing was hit, no other damage on my vehicle. the sunroof just exploded with my 4 children in the car. Now Im 1,000 miles away from home.

Like many other complaints, for the second time now an error appeared having to do with 40000 RPM. Acceleration is impossible and the car shakes. We had this replaced for the first time in 2019 on our model year 2018 Tiguan and now need it replaced again. The car is undriveable, unsafe for its passengers and others on the roadway when it suddenly decelerates and won't resume speed. Both times this happened on the highway. There was no advance warning lamp or messages prior to the failure.

The contact owns a 2018 Volkswagen Tiguan. The contact stated while reversing out of the driveway, the rack and pinion fractured while steering the vehicle. There was no warning light illuminated. Due to the failure, the contact had the vehicle towed to the local dealer. The contact was informed that the bolt had fractured inside the rack and pinion. The contact called the manufacturer but was unable to reach a representative. The vehicle was not yet repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.

• Vehicle purchased new • First brake service • Mileage: 46,700 Over a 1-week period, I noticed an increasing grinding noise at driver side front wheel. I suspected brakes. Took vehicle to VW dealership who performed an inspection then reported (first explanation) that unknown material/debris had worked its way between rotor and pad resulting in significant wear & scoring of driver front rotor. Dealership advised replacement of all 4 rotors and pads ($ 1,700+)! When I questioned the replacement of ALL brakes, I was told (2nd explanation) the debris in the driver front brake had reduced braking efficiency such that the passenger front brake had to compensate, which subsequently resulted in excessive pad and rotor wear/scoring at that site. Okay, but then why the rear? I was told (3rd explanation), that due to the decreased braking efficiency of BOTH front brakes, the rear brakes had to compensate and that the rear pads were at 5mm, and the rear rotors were warped beyond specifications. I requested all parts be retained for my inspection. Upon my later inspection, I saw that one pad from EACH side of the respective front calipers was substantially worn beyond the other pad. I was told (4th explanation) the caliper pins may not have had sufficient lubrication thus one (inner) side of EACH front caliper was getting hung up - thus the excessive wear to only the inner pad on EACH front brake. Similarly, the inner side of each rotor showed substantially more wear and “deep grooving”. Despite the clear evidence of caliper malfunction, warranty coverage declined - EVEN THOUGH the full factory warranty was still in full effect! Outcome: Paid for all new rotors & pads (no other feasible option). Service manager recommended returning after 5000 miles to verify proper function of calipers. But Service Manager advised that if the caliper issue IS found, at that time, “(T)he calipers may need replacement manufacturer’s warranty may apply.”

The vehicle has had multiple issues with uneven and premature wearing of the brakes. Brake shop determined it was possibly the result of defective calipers. The inside and outside pads wore completely differently on every axle. Brakes wore out prematurely at 35k. I am suspicious that this also may have been caused by the forward collision warning system's proclivity to errantly activate, thus forcefully slamming on the brakes.

MY NAME IS [XXX] AND I WAS A CAR ACCIDENT ON THURSDAY, JANUARY 21, 2021 A VEHICLE HIT ME. I WAS IN MOTION HEADING STRAIGHT AND THE OTHER CAR FAILED THE RIGHT AWAY AND HIT ME ON THE DRIVERS SIDE. MY AIRBAGS DID NOT DEPLOY. I'M WONDERING IF THERE WAS RECALL OR IF ANYONE ELSE HAS HAD THIS ISSUE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT'S DAUGHTER OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V724000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY FRONT ASSIST FUNCTION MALFUNCTIONED. I WAS DRIVING AT A SPEED OF 50MPH AND THE CAR CAME TO AN IMMEDIATE STOP. THE SEAT BELT RESTRAINTS ALMOST CHOKED ME, AND THE SUDDEN STOP JARRED ME. THERE WAS NOTHING IN THE FRONT OF ME WHEN THIS HAPPENED. I'VE BEEN TERRIFIED EVERY SINCE IT HAPPENED. IT HAPPENED TWICE BEFORE, BUT THIS THIRD TIME WAS THE WORST. THE NEXT MORNING I CONTACTED VW, AND TOOK MY CAR IN. THEY TEST DROVE MY CAR. I WAS TOLD THEY DIDN'T FIND ANYTHING WRONG, AND TO COME PICK UP MY VEHICLE. I EXPRESSED TO THEM THAT SOMETHING DEFINITELY WAS WRONG. I SUGGESTED THEM DO MORE DIAGNOSTICS, BUT THEY DID NOT. I CALLED CORPORATE AND NOTHING HAS BEEN DONE. THEY DID DOCUMENT MY CLAIM AND GAVE ME A CLAIM NUMBER. IN THE MEANTIME I STARTED DOING SOME INVESTIGATIONS. THERE IS A CLASS ACTION LAWSUIT INVESTIGATION GOING ON. I ALSO FOUND A YOUTUBE VIDEO OF THIS INCIDENT HAPPENING ON ANOTHER VEHICLE.

I WAS DRIVING WITH A FRIEND IN CAR DOING SPEED LIMIT AND ALL OF OF SUDDEN THE RED VEHICLE ACCIDENT IMAGE CAME ON THE CAR SHUDDERED AND THE AUTO BRAKES CAME ON THIS WAS THE SECOND TIME IT HAS HAPPENED MY FRIEND FREAKED OUT I BOT IT IN SEPT 18 AND IT HAPPENED A COUPLE MONTHS AFTER THAT I IMMEDIATELY CALLED VW

The Blind Spot warning, forward collision warning and parking collision warning suddenly stopped working even though they showed that the features were enabled in the car's dashboard settings. Fortunately, I realized this and took it to the dealer for repairs.

SEATBELT LIGHT COMES ON AND DINGS EVEN WHEN SEATBELTS ARE LOCKED IN. MY CAR HAS 5500 MILES ON IT. I'M SCARED MY SEATBELTS WON'T WORK IN AN ACCIDENT. THE LIGHT CONTINUES TO COME ON AND I'M SCARED TO DRIVE MY CAR. IS THIS A SOFTWARE ISSUE OR SEATBELT CONNECTION?

THE CAR DOES NOT ACCELERATE FROM A STOP ESPECIALLY ON HOT DAYS AFTER BEING IN STOP AND GO TRAFFIC. I STEP ON THE GAS AND LITERALLY NOTHING HAPPENS. THE ENGINE DOESN'T REV AND THE CAR DOES NOT ADVANCE. I CAN PUSH THE GAS PEDAL MULTIPLE TIMES BEFORE IT FINALLY ACCELERATES AND THEN IT DOES IT IN AN OUT OF CONTROL MANNER. I HAVE HAD TO SIT THROUGH A FULL CYCLE OF A LIGHT BEFORE IT HAS STARTED. I HAVE BROUGHT IT TO A DEALERSHIP MULTIPLE TIMES WITH THIS COMPLAINT, BUT EVERY TIME THEY ARE UNABLE TO GET IT TO FAIL. I BROUGHT IT IN FOR A RECALL AND THE PROBLEM WAS MADE WORSE AND NOT BETTER. THE CAR IS NOT SAFE. THE ISSUE BEGAN WITHIN 6 MONTHS OF PURCHASE AND WHILE IT ISN'T CONSTANT, IT HAS BEEN A REPEATED PROBLEM FOR THE PAST 2 YEARS.

CAR FALSELY READS ANOTHER CAR OR OBSTACLE IN FRONT AND BRAKES UNEXPECTEDLY

SINCE I PURCHASED THIS CAR IN JUNE 2018 I HAVE NOTICED AND REPORTED CONCERNS ABOUT THE TRANSMISSION FEELING LIKE IT WAS SLIPPING WHILE DRIVING. WITHIN THE LAST TWO MONTHS, THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT IS MAKING VARIOUS INDICATOR LIGHTS TO COME ON. MOST CONCERNING AND UNSAFE ON 9/11/20 THROUGH 9/15/20, MY CAR STALLED RANDOMLY 8 TIMES. NO ISSUE COULD BE DIAGNOSED BY THE DEALER, HOWEVER ON 9/16, THERE WAS A RECALL. AFTER THE RECALL WAS FIXED ON 9/19/20, I GOT AN ALERT THAT THE 'TRANSMISSION IS IN EMERGENCY MODE', I RETURNED TO THE DEALER AND WAS TOLD I NEEDED A NEW GEARSHIFT. I AM TERRIFIED THAT THE CAR WILL RANDOMLY STALK AGAIN AND HAVE HAD NO ASSURANCE THAT IT WILL NOT AS VW NEVER IDENTIFIED AN ISSUE THAT CAUSED THE STALLING.

I GOT A NEW JOB WITH A SIGNIFICANT RAISE AND WAS SO HAPPY I REWARDED MYSELF WITH A BRAND NEW 2018 VW TIGUAN (SEL PREMIUM R-LINE). BESIDES SOME SEEMINGLY INCONSISTENT HESITATION WHEN TAKING OFF FROM START, THE CAR HAS A GREAT RIDE, THE STEERING IS GERMAN AND LIKE NO OTHER. THE ADAPTIVE CRUISE CONTROL SAVES ME SO MUCH STRESS ON MY 40 MINUTES DRIVE INTO WORK. SOUND GREAT RIGHT? WELL, IT WAS, UNTIL....I GOT MY FIRST OIL CHANGED ON TIME, LIKE I SHOULD, THEN AT ~14,500 MILES IN MAY 2020, MY LOW OIL LEVEL LIGHT CAME ON. I CHECKED THAT THERE WERE NO VISIBLE OIL LEAKS IN THE DRIVEWAY OR UNDER THE CAR, THERE WEREN'T. I CALLED THE DEALER TO CONFIRM I WASN'T NUTS AND THAT MY OIL WAS CHANGED ~4,000 MILES AGO. THEY SAID I SHOULD ADD OIL, THAT IT'S NORMAL FOR VOLKSWAGEN'S TO BURN THROUGH A LOT OF OIL. SO I ASKED WHAT TYPE OF OIL WAS USED IN THE CAR SO I COULD BUY THE SAME TYPE. THIS WAS VERY ALARMING THAT I WAS ADDING OIL TO A CARE WITH ONLY ~14,500 MILES. I THOUGHT, OKAY, MAYBE THEY DIDN'T ACTUALLY CHANGE MY OIL, MAYBE IT'S A FLUKE. SO I ADDED THE OIL AND THE LOW OIL LEVEL LIGHT TURNED OFF, SO I PROCEEDED DRIVING IT AS NORMAL. NOW, I'VE BEEN WORKING FROM HOME DUE TO COVID-19 SO I'VE BEEN DRIVING VERY MINIMALLY. I PUT ~1000 MILES ON THE CAR SINCE ADDED OIL AND THE LOW OIL LIGHT CAME ON AGAIN ON 8/28/2020. I PARKED THE CAR AND CALLED AND MADE A SERVICE APPOINTMENT AT THE DEALERSHIP. I DIDN'T DRIVE IT ALL ALL OVER THE WEEKEND, THEN TOOK IT IN ON 8/31/2020. THE SERVICE GUY CHECKING ME IN TOLD ME "VW CONSIDERS IT ACCEPTABLE FOR THEIR CARS TO BURN THROUGH A QUART OF OIL EVERY 1,000 MILES." YOU HAVE TO BE KIDDING ME. THIS CAR DOESN'T EVEN HAVE 16,000 MILES ON IT YET. THIS IS NOT OKAY AND NOT NORMAL. SO HERE I SIT ON 9/2/2020. THE DEALERSHIP STILL HAS MY TIGUAN AND ARE RUNNING WHAT THEY SAY IS A NEW SERIES OF TESTS TO CHECK WHAT COULD BE CAUSING THE CAR TO BURN OIL.

WHEN IN MOTION, IN THE CITY, CAR HAD APPLIED BRAKES AUTOMATICALLY UNEXPECTEDLY, WITHOUT A REASON, WITHOUT CARS OR OBSTRUCTIONS ON FRONT. IT HAS HAPPENED 3 OR 4 TIMES AT SPEEDS LESS THAN 40 MPH.

THIS VEHICLE HAS AN ERRATIC AND OFTEN SEVERE HESITATION WHEN ACCELERATING, WHICH MAKES IT EXTREMELY DANGEROUS TO DRIVE ON THE HIGHWAY AS THE DRIVER CAN NOT GAUGE THE RATE AT WHICH THE CAR WILL SPEED UP. IT HAPPENS LESS FREQUENTLY WHEN DRIVING UNDER 40 MILES AN HOUR ON A CITY STREET BUT IS UNPREDICTABLE AT SPEEDS ABOVE THIS. I'VE BEEN DRIVING FOR OVER 25 YEARS AND THIS IS THE FIRST VEHICLE IN WHICH I'VE EXPERIENCE THIS UNEVEN LAG. I'VE ALSO EXPERIENCE ISSUES WITH THE AUTO START/STOP FUNCTION, WHEN THE VEHICLE IS STOPPED ON AN INCLINE AT RED LIGHTS IT HAS FAILED TO RESTART, REQUIRING A MANUAL RESTART (PUT IN PARK AND RESTART ENGINE). THIS VEHICLE DOES NOT SEEM SAFE. THE MOST RECENT OCCURRENCE OF THE ACCELERATION LAG WAS JUNE 14, 2020, BUT IT HAD OCCURRED REGULARLY SINCE I PURCHASED THE VEHICLE FROM THE DEALERSHIP IN JANUARY 2020. *TR

WE HAVE SAME ISSUE WITH OUR 2018 TIGUAN AS MANY OTHER PEOPLE OUT THERE. AFTER OUR FIRST OIL CHANGE WE HAD ENGINE OIL LIGHT CAME ON. DID NOT REPORTED TO DEALER TILL AFTER SECOND OIL CHANGE. THEY CHECKED FOR POSSIBLE LEAKS AND PUT US ON OIL CONSUMPTION TEST FOR LITTLE OVER 600 MILES. THEY COULDN'T FIND ANYTHING AND TOLD US TO KEEP EYE ON IT. WE ARE ON 3RD OIL LIGHT SO, THEY NOW PUT US ON SECOND OIL CONSUMPTION TEST. I OWNED MANY VW INCLUDING 2019 JETTA WE BOUGHT FOR MY SON AND NEVER HAD ANY ISSUES WITH BURNING OIL. I READ MANY COMPLAINTS AND ISSUES ABOUT BURNING OIL ON VW ENGINES, SO I REACHED OUT TO SOMEONE THAT I KNOW AND SPECIALIZED IN EUROPEAN CARS. I ASKED MY FRIEND AND MULTIPLE MECHANICS AND THEY TOLD ME THAT THIS IS NOT NORMAL AND THAT IT WILL GET WORSE WERE IT WILL BURN MORE OIL. I WAS ALSO INFORMED THAT VW KNOWS THAT THEY HAVE ISSUES WITH THESE ENGINES,SOMETHING WITH BAD CYLINDER SEALS AND THEY CANNOT FIGURE IT OUT FOR LAST 12 YEARS HOW TO FIX IT AND WOULD NOT ADMIT IT. I GUESS THIS DOESN'T HAPPENS WITH EVERY CAR, BUT WHEN IT HAPPENS THEY TELL CUSTOMERS THAT IS NORMAL. THIS IS BS AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. NO ONE FROM SERVICE DEPARTMENT HAVE NOT TOLD ME ANYTHING SO FAR AND I HOPE AFTER SECOND OIL CONSUMPTION TEST THAT THEY DO NOT COME TO ME A SAY IT. THAT WOULD BE BAD. WE HAVE SERVICE REPORT WHEN WE BROUGHT A CAR FOR FIRST TIME WE REPORTED THIS ISSUE AND THERE IS NOTHING STATING THAT THIS IS NORMAL FOR ENGINE TO CONSUME( BURN) OIL. IF THIS IS A NORMAL WITH THEIR ENGINES THEY SHOULD INFORM AND EDUCATE THEIR CUSTOMERS WHEN THEY ARE BUYING THIS CAR TO KEEP EYE ON OIL AND KEEP ADDING AFTER CERTAIN MILES. NOT EVERY CAR HAS THIS ISSUE, IT IS CASE BY CASE AND THAT IS WHAT TELLS ME THAT THIS IS NOT NORMAL. WE WERE THINKING TO KEEP THIS CAR BUT NOW AFTER WHAT I LEARNED WILL NEVER GET ANOTHER VW. PLEASE HELP..

BACK CALIPERS GETTING STUCK AND CAUSED PREMATURE WEARING OF BRAKE PADS AND ROTORS. HAD TO REPLACE ONE SIDE WHILE THE OTHER WAS FINE BECAUSE PISTON WAS STUCK OUT AND CAUSED DAMAGE. *TR

THE CAR HAS HAD A DISTINCT NOISE WHEN DRIVING. I COMPLAINED EVERY TIME WE WERE IN AND FINALLY JUNE OF 2019 I WAS TOLD IT WAS THE ALIGNMENT AFTER I HAD REPEATEDLY TOLD THEM IT WAS THE WHEEL BEARINGS. AFTER PAYING FOR A NEW ALIGNMENT I WAS TOLD THAT YES THE WHEEL BEARINGS NEEDED TO BE CHANGED AND THAT BECAUSE OF ALL OF THE ISSUES MY TIRES NEEDED TO BE REPLACED AS WELL. I HAD THAT DONE, A MONTH LATER I WENT IN FOR AN OIL CHANGE AND THEY TOLD ME I NEEDED ANOTHER ALIGNMENT! I TOLD THEM IT WAS JUST DONE! THEY ASSURED ME THAT I WOULD BE TAKEN CARE OF. IF IT WAS ACTUALLY DONE, I WILL NEVER KNOW. EVEN AFTER ALL OF THIS THE CAR STARTED MAKING THE NOISE AGAIN! I DON'T HAVE TIME TO GO BACK AND FORTH. I FINALLY GOT FED UP AND WENT IN ON A SATURDAY. THE TECHNICIAN LOOKED AT THE CAR FROM THE OUTSIDE AND TOOK A 0.2 MILE TEST DRIVE WITH ME IN THE CAR AND TOLD ME THAT THE ALIGNMENT IN THE BACK IS BAD AND HAS CAUSED SEVERE CUPPING ON MY BACK TIRES. SAYING I NEED ANOTHER ALIGNMENT AND MORE NEW TIRES! I HAVE HAD THIS CAR LESS THAN 2 YEARS AND IF IT ISN'T THE ALIGNMENT, THE TIRES, THE WHEEL BEARINGS, IT'S THE SUN ROOF WHICH HAS FLOODED THE BACK OF MY CAR 3 WEEKS OF OWNING IT AND NOW HASN'T CONSTANT RECALLS. AS WELL AS RECALLS TO FIX THE RECALLS. THIS CAR IS A COMPLETE DEFINITION OF A LEMON! THE TECHNICIAN ADMITTED THE THIS MODEL HAS LOTS OF PROBLEMS. I'VE ALWAYS OWNED USED CARS THIS IS MY FIRST NEW CAR OFF THE LOT AND I HAVE NEVER HAD SO MANY PROBLEMS WITH A CAR. PLEASE HELP! *TR