2020 Volkswagen Tiguan Electrical System Problems

When I am driving my vehicle, I get an alert that the "Ignition switched off, please safely stop the video". All electrical power to the vehicle subsequently drops off. This is the same issue that the 2018-2019 VW Jetta's were recalled for in 2023.

When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.

SOS button is not working. Console fell out of roof of car earlier this summer (a national recall) and now the SOS error J949 is not working, and because the SOS button isnt working neither is the bluetooth. This is absolutely due to the faulty console that had to be rewired and clipped back into the roof of the vehicle. Currently not being covered by dealerships, it is absolutely a volkswagen fault in their upper electrical console issue.

Car beeped and displayed warning stating that Ignition will turn off and Check Starter System on four separate occasions, resulting in loss of all electrical power including but not limited to headlights, brake lights, console display, speedometer, dashboard lights, turn signals, hazard lights a/c, etc. The center console felt very warm. The car needed to be pulled over and ignition turned off for a prolonged period of time before restarting or else the issue would continue. The car does not always start right back up upon first try. It is unsafe to drive a car without any working electronics, especially at night. It is difficult and unsafe to pull over to a safe space without any working electronics, especially at night. Brought car to Vw dealer and they removed and replaced the ignition switch actuator.

I am experiencing the Driver Door Control Switch / EBS error. When this occurs my emergency break activates when I am driving, throwing me into a complete stop unexpectedly, pulls several check engine lights and a series of loud distracting alert sounds. This is extremely dangerous on the road and I’ve almost been rear-ended multiple times. I have brought my vehicle in to Volkswagen and European Specialty Auto Shop and they were not able to replicate the issue thus we’re not able to help me. There are several forums online that point to this being a recall issue with Volkswagen and yet my VIN number is showing as not affected. It is my understanding that this issue is being caused by a faulty driver door wiring harness. It is random when this issue occurs. Forums online have led me to believe it is due to weather fluctuations. At this point I no longer feel safe driving my vehicle. This needs to be escalated to a Volkswagen as a public safety concern.

After sitting in the hot sun for an hour or so, turned it on, and got a "check starter" warning, and all the dash instruments went off. No lights, turn signals, brake lights. Radio worked, windows worked for a bit, then nothing. Had power steering and brakes. Had warning lights on the mirrors. No AC/heat. Speedometer, tach, fuel, temp, display - all off. Car still ran. Found issue to be a faulty ignition switch

The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.

SOS malfunction light came on after downloading & syncing the car with the MyVW app. I took the car to the dealer & they said the module needs to be replaced & it would be $1500 because it’s out of warranty but it seems like in 2021 VW replaced it for free because it’s a known issue. I did not purchase this car until 2024 so it’s not covered. There are multiple people noting the same issue on online forums.

Control panel on the ceiling of the car (holds the sos button, controls for sun roof) fell off and was hanging on by wires. Dealership said it was defective clips GPS in car and through car play also does not work. Navigation shows car significantly off course. Vw said it was a Verizon issue, but it has not been resolved

I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.

SOS button is erroring out. It won't reset back to green is staying red and showing Error: Emergency call function. This is a known issue see attached error on my vehicle and a few screen shots others have reported on different blogs.

I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.

When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Overhead console which controls lights, sunroof, garage opener, just FELL DOWN. You can see where the glue and the plastic surrounding the screws holding the console up failed and cracked. Console has never been altered, is rarely touched except for light buttons as I don't like to open roof and my garage opener is on my phone. I don't have kids who could have messed with it. VW is refusing to cover cost of its repair as my 4 year warranty ended 16 days ago. If I had been driving while it happened, It would have caused an accident.

As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.

While driving vehicle spontaneously shuts off with the following warnings "ignition system off. Pull over safely", "Check starter". This has occurred more than once when I was traveling over 50 mph and could have led to a severe crash if I were not fortunate enough to have minimal traffic in the area at the time. I have brought it into the dealer and they were unable to identify the cause. Instead, they replaced the battery and front right speed sensor. The problem of my vehicle spontaneously shutting off has only persisted on 4 more occasions after this visit to the dealer.

Driving on the interstate with the windshield defrost on due to the winter weather coming from Texas into Arkansas and the in car electrical turned off and the dash screen said “check starter system” and then told us to safely park the vehicle. All electronics in the car turned off but the car system was still going. I was able to drive the car to an exit and park all with the dash and infotainment system shut off. Thankfully the steering wheel didn’t lock.

An update was pushed to the safety emergency response system for VW vehicles better known as Carnet. The update has caused the emergency safety response system to be disabled and now that the car is out warranty the dealership is requiring the owners to pay to repair the module out of pocket although the functionality malfunction was due to the update pushed out by Volkswagon.

The contact owns a 2020 Volkswagen Tiguan. The contact stated that water was entering the rear seat of the vehicle. The contact stated that the water intrusion had caused a short circuit in the vehicle and the vehicle was driving with Reduced Engine power. The contact stated that the water intrusion also disrupted the Bluetooth functionality. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the gateway control module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V947000 (Electrical System, Structure). The failure mileage was approximately 63,000.

overhead console detached dropped down while driving, yes available for inspection. How was your safety or the safety of others put at risk? created hazard for front seat occupants. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No