2022 Volkswagen Tiguan Complaint Log

When we drive the car the excelarator pedal does respond to moving the vehicle when in heavy traffic and starting off the response is slow the the vehicle jumps forward this has happened since we bought it please let’s not have another Toyota TPS problem with many people ding before anyone says something.

I leased a 2022 Volkswagen Tiguan from Brooklyn Volkswagen on May 24, 2022, within 48 hours I experienced a strong vibration upon braking. Most noticeable at speeds higher than 25mph. On May 31, 2022 I returned the car to the Brooklyn Volkswagen Service Center for inspection. It had been determined by my service advisor that the brakes and brake pads would need to be replaced and a multi-point inspection was ordered. The most important safety feature was faulty on my brand new car. As of today, June 5, 2022, the work has not been completed on my vehicle.

The engine has a hesitation at take off. It happens every morning and throughout the day. At a stop light it will hesitate on take off also when leaving a stop sign. Safety is out at risk as the vehicle will hesitate when trying to turn when on coming traffic is approaching. The issue was reproduced bye VW of Ft Myers Florida here is the conversation Me Did they notice a hesitation in the morning when they drive it. I don't think it's a transmission issue more if a fuel issue. VW the tech did check the car the last two mornings and its not that they dont notice the what your talking about , its that it seems normal for this vehicle. there was no faults in the system showing there is anything malfunctioning and they are not getting anything for bad fuel ..these cars are pretty sensitive about triggering a light when something is wrong. we cant find anything at this time The dealer says it’s a known issue and I just have to live with it The vehicle has been inspected bye dealer. The issue appeared rite after purchase and was brought to the dealer 3 weeks later.

Infotainment system fails to start or reboots randomly rendering the rear camera not functional. VW dealership identified the problem as the bad computer module and failed to repair it citing part unavailability. Main problem is the lack of rear camera when the infotainment screen is not working which is really a crucial safety feature when backing out of spaces and parking.

The vehicle hesitates and then jerks forward when accelerating from a stop. This symptom is more apparent when the vehicle is cold before it has warmed up. The car is available for inspection if requested. It put my safety and the safety of others at risk because the acceleration is unpredictable. This danger is apparent when trying to slowly pull through a crowded parking lot and the car accelerates abruptly or when you’re pulling into traffic and the car hesitates in front of oncoming cars. The dealers service department has said they are unable to reproduce the symptoms or they say it is a normal trait for that car. The vehicle has not been inspected by the manufacturer, police, or insurance representative. There is no warning lamp or indicators of system failures for this issue. This issue first appeared approximately 500 miles into ownership.

When letting off the gas and then step on the gas again the transmission “slips” as if it does but know what gear it should be in. I have mentioned this to the dealership since shortly after I bought the car. I have messaged VW directly about this issue. The dealership told me it cannot be fixed unless there is a “code”. A brand new car should not drive like this. How do I get this fixed before it fails and ceases the engine.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, he observed excessive smoke coming from the exhaust pipes. The low oil warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the valve steam seals. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the fuel vapor leak detection pump. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 1,000.

Since I purchased this vehicle new, there have been several persistent, and dangerous problems. I have repeatedly reported these to my local dealership, Larry Miller VW, in Lakewood, Colorado, and they have effectively ignored me. The first problem is with the steering column/lane assist functions. The failure light/beep for lane assist is frequently alarming, and the control of the steering changes depending on whether lane assist is "on" or "off" or malfunctioning. Sometimes the steering jolts severely in one direction. This is manifestly dangerous. The second problem is that the radio malfunctions in all manner of distracting and dangerous ways. The radio sometimes shuts off without warning and cannot be turned back on. Sometimes the sound remains "on" but the screen goes "black" so that you cannot read a map or make a selection from the control menu. Sometimes the radio alarms that the driver is about to hit an object in front or in back of the vehicle, when there is no object anywhere around. This is very dangerous because the alarm is loud and the brakes are applied if the car believes an object is near. I have videos of these problems occurring. There is no specific date as these problems have been happening since I purchased the car new, until today, 7/10/24.

After a cold start, with the engine idling about 1100 rpm, the vehicle acceleration is spotty, lagging, hesitant, dangerous. There are no error codes that can be found and this condition is reported as normal. This condition is dangerous. If the engine is allowed to idle for 1-3 minutes until the rpm is reduced to 800-900 rpm, the vehicle accelerates as any other. The danger is that after starting the vehicle and driving, I have been in situations where, while leaving a parking lot or parking space, or my driveway, the vehicle hesitates while oncoming traffic is traveling normally and become irritated that they have to avoid a collision. Searching online, this appears to be a common issue with this family of vehicles. VW has an issue id or instance number 2072024/1 which suggests to check the ECM version and update as appropriate. Sadly, without either a diagnostic code in the computer(s) or a TSP associated with the VIN, I feel that I would waste my and a VW service dept's time.

The infotainment system does not turn on on most occasions even after trying to reset it by long pressing the power button. Sometimes it takes about 15 minutes or so for the infotainment system to turn on. There is no way one can see the rear of the car without the rear camera feed on the infotainment screen. This is a serious safety issue. This problem has persisted even after the over the air software update. Also, this issue seems to be a widespread issue with multiple people complaining about this on many online forums.

2022 VOLKSWAGEN TIGUAN. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE AUTO UNLOCK FEATURE ON VEHICLE. THE CONSUMER STATED ALL 4 DOORS ON THE VEHICLE UNLOCK WHEN THE GEAR WAS SHIFTED TO PARK. THE CONSUMER STATED THE FEATURE COULD BE POTENTIALLY HARMFUL IN SOME SITUATIONS.

While driving car gives error messages: Driver door contact switch, then drivers window and drivers side passengers window rolls down 2 inches. With in a few seconds get Error Start/Stop, and a few seconds later Fault: Electronic parking brake. When I slowed to a stop the parking break engaged and stopped the vehicle. The only way to move the vehicle is to turn off and restart. Upon restart you can disingage the parking break and move the vehicle from the roadway.

After a cold start the car stutters and jerks on start up. The engine rattles and It kangaroos on acceleration while the revs fluctuate between 1000 - 1500 rpm but the car drives as if it were in limp mode causing it not to accelerate. This is a huge safety issue when you are trying to pull out onto a main street which causes others to break to avoid an accident. I’ve taken it into three different Volkswagen dealerships a total of 8 times but due to the car not having a dashboard light on or an error code they immediately told me the car was fine and there’s nothing they can do being they can’t replicate the issue. The second issue is when I’m at a stop light or stop sign and upon releasing the brake pedal the car engine doesn’t kick back on and restart. It starts rolling backward and I’ve almost hit people. I get an error message on the dash telling me to manually restart the car. I have to put my foot on the brake put the car into park press the stop-start button to completely turn the car off and then re-press it to turn the engine back on all while sitting at a green light with a row of cars behind me honking. As of recently, the car doesn't have to be at a complete stop to suddenly shut off now it's happening while the car is moving and struggles to start back up.

I want to make you aware of a situation that I experienced with my daughters new 2022 Tiguan VIN [XXX]. We were driving in very windy conditions with light rain. I lost temporary control of the vehicle. There did not seem to be enough water for hydroplaning although that's what it felt like. This SUV was very difficult to regain control of despite only going 60 mph when the loss of control occurred. I am an experienced driver that spent most of my career in sales. I drive a lot in the worst of conditions and traffic. I could barley keep this vehicle on the road. That night on the news we saw a report of a meteorologist student that was killed due to an accident caused by hydroplaning. Guess what type of vehicle, VW Tiguan. Not feeling it was a safe vehicle for our daughter to continue to drive, we traded it in. We received a recall notice from VW. A broken rear suspension knuckle can cause a loss of stability, increasing the risk of a crash. This could very well be what occurred. Or possibly the auto braking system kicked in without cause. The torch during braking was strong enough to make everyone in the car sore for a few days. Thankfully we did not hit any other vehicles on the road around us. We went back to the VW dealership where we purchased the vehicle from to trade in or sell back the vehicle. We suffered a great financial loss for trading in this new vehicle to Subaru. Well worth it for to protect the safety of our daughter. The issues with the Tiguan's' needs to be looked into closely because on a busy highway at 60mph if my daughter would have been driving the outcome I believe would have been much worse. Very scary! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The component that failed is the "Infotainment" system that controls the reverse camera, the hands free phone and other controls such as tire pressure warnings, etc., within the vehicle. The 2022 vehicle had 4000 miles on it and was in our possession for three months. It puts the safety of others at risk because the vehicle is very difficult to see out of manually to reverse and the camera is necessary for this vehicle for safety. This problem has been reported to Volkswagen and a case has been opened. The dealer has been notified and we are awaiting the part replacement and it has been over a month since it was reported and it is still not repaired. The day prior to the infotainment system going black we downloaded an update and installed it in our vehicle.

Radio rarely has volume. Engine acceleration at breaking. Shifting erratic.

Sudden Acceleration Issue. Leaving a parking lot at low acceleration my 2022 VW Tiguan SEL R-line suddenly accelerated. I was able to stomp on the brake pedal to remedy the situation. This happened twice in a 12 hour period. I have not yet taken it to the dealer as this is a rare incident at this time. All seemed like normal operation at the time the issue happened.

I was driving to work and my sunroof/moonroof (panoramic) exploded. The only explanation that sounds remotely logical is spontaneous combustion; I don’t know how else to describe it. I was on my way to work, about to get on the interstate and all of a sudden I hear this loud “pow” sound. My immediate though was that I had been shot at. I looked around at my windows, didn’t see anything, I looked up and noticed my sunroof was completely shattered with a crack in the middle where it appeared to be buckling upward. I took pictures from my drivers seat before proceeding; I had glass shards in my hair and all over my arms and back, causing small cuts on me. I was technically fine but the glass could’ve gone in my eyes or larger pieces could have caused major wounds. I called the dealership and was told to drive straight there, So I did. The glass in the middle where it was buckling started to fly off as I was driving. When I got there, they told me they had to obtain authorization before they could touch it. Initially they told me I could wait until the authorization was received. 3 hours later, they said it was going to take longer than expected but I would hear something in 24 hours. They refused to provide me with a loaner or pay for a rental car for me. I called to check the status numerous times and was told “it’s still pending.” I received a call FIVE days later telling me that it was denied and I would have to use my personal auto insurance. I attempted to call Volkswagen of America and they were extremely rude and basically told me whatever the dealer said goes. I filed a claim with my insurance, she knew exactly what happened just by the description of my sunroof immediately after it happened. This is a HUGE safety issue that needs to be addressed.

The Infocenter system does not boot and prevents any rear camera or rear alerts to pop up while backing up. System can take 10 minutes to finally boot after starting car and in that time no stereo, backup camera or vehicle monitoring is available. System has been reprogrammed and display unit replaced with no change in symptoms. Dealership verified issues and has been identified on numerous 2022 Volkswagen Tiguans. Issue has been present since vehicle delivery with at least 3 trips to dealership to resolve issue.

The contact owns a 2022 Volkswagen Tiguan. The contact stated while driving approximately 70 MPH, the sunroof exploded without impact. The contact stated that shattered glass fell inside the cabin of the vehicle. The vehicle was taken to a local dealer but was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 624.

My wife was driving our new 2022 VW Tiguan SEL. First incident was yesterday in which there was no audio from the car (radio, phone or otherwise). Second incident today, infotainment screen was blank (black) when put into reverse and no audio. After a little bit of driving the infotainment seemed to reset. During this drive, my wife reached a red light and came to a stop. When the light turned green and my wife attempted to accelerate, the acceleration was no longer working. There were several vehicles behind her that were stopped waiting for her to move. She had to turn the vehicle off and on again before it would work. At this point the infotainment and audio started working again too. I'm reporting this just as I received the information from my wife and will also report to VW. I have not had it inspected by the manufacturer or any other entity yet.

- Acceleration hesitates from a stop. - If making a left turn or cross traffic turn, when vehicle hesitates it can cause a collision. - Have an appointment 5/20/22 (however VW forums have others reporting the same experience.) - No - No This have been an issue since purchase. From 10miles to the now 3200miles.