There are 4 owner-reported driver assist & adas complaints for the 2024 Volkswagen Tiguanin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Complaint Type: Vehicle Safety / Potential Defect / Dealer Negligence Description of Complaint: I am reporting a serious safety issue resulting from negligent service performed by Kocourek Wausau Imports. After the dealership performed my 2024 Tiguan’s second oil change under warranty, strong fumes and white smoke entered the cabin multiple times, causing vomiting, severe headaches, and forcing me to leave work early. The dealership initially claimed the vehicle was safe to drive. Only after my insistence did they admit a mechanical issue involving the cam/valve area, stating a plug required replacement. The part was on backorder, and I was not warned of any risk. Shortly thereafter, I discovered the engine was completely out of oil, despite recent dealer service. A vehicle of this model and age should never lose its entire oil supply immediately after a service, creating a serious risk of engine failure, fire, and exposure to toxic fumes for the driver and passengers. This incident represents: -Grossly negligent maintenance -Returning a vehicle unsafe to operate -Exposure to harmful fumes inside the cabin -Potential permanent engine damage due to oil starvation Requested Action / Resolution: -Investigation into dealership practices and potential vehicle defects -Determination of whether this constitutes a safety-related defect -Notification of corrective action to prevent recurrence -Documentation that the vehicle is safe to operate before further use I am submitting this complaint to formally document the endangerment and unsafe condition, which may affect other vehicles serviced by this dealership. Contact Information: [XXX] : [XXX] // Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.
The contact owns a 2024 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that while the transmission was shifted into reverse(R), the rear-view camera image was black and had since failed to provide an image of the rear of the vehicle. The vehicle was taken to a dealer three times however, the dealer denied the repair because the update was not available. The manufacturer was not notified of the failure. The failure mileage was unavailable.
Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026