2016 Volvo S60 Body & Structure Problems

RECEIVED A RECALL LETTER IN JANUARY 2020 BUT NO FOLLOWUP FROM VOLVO YET. IT IS A SAFETY CONCERN REGARDING FAULTY DOOR LATCHES AND I AM CONCERNED WHILE DRIVING THE VEHICLE.

THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THE RECALL NOTICES STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE . WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE . WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 19V849 (RECALL R89978: DOOR LATCHES) STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT DOOR LATCHES AS SOON AS POSSIBLE. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE REPLACEMENT DOOR LATCHES ARE AVAILABLE." MY PROBLEM IS THAT I AM A U.S. GOVERNMENT CIVILIAN EMPLOYEE PREPARING TO RELOCATE FROM ITALY TO THE U.S. I SHIPPED THIS CAR TO ITALY FROM THE U.S. IN NOVEMBER 2018. THE SHIPPING COMPANY WILL NOT SHIP A CAR WITH AN OPEN RECALL. I NEED SOMETHING IN WRITING THAT ACCURATELY REFLECTS THE RECALL STATUS; "RECALL INCOMPLETE" OR "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE"?

TL* THE CONTACT OWNS A 2016 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED AN UNKNOWN DEALER AND WAS INFORMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED NAY FAILURE. PARTS DISTRIBUTION DISCONNECT.