2023 Volvo XC40 Driver Assist & ADAS Problems

Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.

The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer stated that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was performing normally. The failure mileage was unknown.

When the vehicle was put into reverse, the rear view camera failed to be displayed on the screen.

My name is [XXX] , and I am writing to escalate a critical and ongoing safety issue following a recent recall-related software update on my Volvo vehicle (VIN: [XXX] ). The recall was intended to resolve a defect involving the rear camera becoming unavailable. However, ever since the update—starting approximately two weeks ago—my car has begun to experience the very issue the recall was meant to fix. The rear camera frequently becomes non-functional, especially while reversing, creating a major safety risk. The latest incident occurred today, [XXX], and I have multiple video recordings clearly documenting the failure over the past two weeks. This malfunction has resulted in accident-prone situations, endangering my safety and that of others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.

Cameras Temporarily not available when backing up from garage. This is the third time it has happened. I reset the software as instructed by the tech advisor each time. until it finally worked. Reset from EST to DST, Cameras were reset also. This is happening too often. Approximate mileage is 1000.

Back up camera repeatedly fails. Often when put in reverse it says “camera temporarily unavailable “. Sometimes while actively backing up the camera fails. Service center says Volvo is aware but unable to fix.

When pulling out my pack up camera often say camera is not available at this time.

The rear reverse camera cuts out with a message on the driver display stating "Camera temporarily not available". This occurs ~10% of the time. Other times the camera will flicker in and out but both scenarios result in partial or complete obstruction of view while reversing. With my children and other little children on the street, this is very concerning. The issue was reported to the dealership and software was updated but the problem remains.

The contact owns a 2023 Volvo XC40. The contact stated while reversing, the back-over prevention camera failed to function as intended. The contact stated that the camera displayed a black screen, and the back-over prevention camera was not functioning as needed with an error message displayed. The contact stated that the vehicle was recently serviced at the dealer and the recall repair was performed under NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

The contact owns a 2023 Volvo XC40. The contact stated that while her son was driving at various highway speeds, the brakes inadvertently activated, causing the vehicle to abruptly stop even though were no other vehicles or objects nearby. Additionally, the vehicle occasionally stalled and hesitated while accelerating. The contact also stated that the display screen occasionally became inoperable, and messages and safety warnings were not available to the driver. The vehicle was taken to the local dealer who was unable to duplicate the failure. The dealer had replaced unknown sensors, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 13,000.

The contact owns a 2023 Volvo XC40. The contact stated while driving 65 MPH, the Forward Collision Avoidance system activated without a vehicle nearby and the vehicle experienced phantom braking. The contact stated that the failure occurred on three separate occasions. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,500. The contact stated that they have experienced multiple failures with their vehicle.