2004 Volvo XC70 Complaint Log

FUEL SMELL COMING FROM TRUNK. POSSIBLE COMBUSTION. PREVIOUS RECALL WAS NOT EXTENDED TO COLORADO, BUT AS THE FRONT RANGE SUMMER TEMPERATURES AND DRYNESS ARE AN INDICATOR OF FAILURE, I WORRY THAT THIS RECALL SHOULD BE EXTENDED TO COLORADO OWNERS. *TR

WHILE BACKING OUT OF A PARKING PLACE, I FELT A SENSATION OF GOING OVER A BUMP. I STOPPED THE CAR AND EXAMINED AROUND AND UNDER THE CAR. NO OBJECT OR "BUMP" ITEM WAS SEEN. I DROVE SLOWLY AND EXPERIENCED METALLIC NOISES COMING FROM THE CAR. UPON HAVING THE CAR CHECKED BY MY REGULAR GARAGE, IT WAS DETERMINED THAT THE EMERGENCY BRAKE HAD BROKEN. I HAVE HAD IT REPLACED (VERY EXPENSIVE) AND THE MECHANIC SAID HE HAD NEVER SEEN THIS TYPE OF EMERGENCY BREAK DAMAGE BEFORE. OTHER OWNERS OF THIS VEHICLE MAY BE HELPED BY THIS INFORMATION. *TR

THE CAR WAS GOING 60-63MPH DOWN THE HIGHWAY THERE WAS A SUDDEN HARD CLUNK IN THE TRANSMISSION AND MY GUAGE CLUSTER WENT DEAD AND LOST ALL POWER OPTIONS. WAS ALMOST HIT AS I TRIED TO PULL OVER WITH NO BLINKERS, FLASHERS, ETC. AFTER ABOUT 10 MINUTES I TRIED TO START THE CAR AGAIN AND THE DASH CAME BACK BUT SRS WARNING WAS UP ON THE INFO CLUSTER. TOOK MY CAR TO THE REPAIR SHOP (AUTHORIZED VOLVO REPAIR) AND WAS TOLD THERE WERE NO CODES PRESENT. THEY DROVE THE CAR FOR A WEEK AND SAME THING HAPPENED TO THEM. THEY SUGGESTED THAT THE CEM VOLVO PART NUMBER 30657629 WAS NO GOOD. TO REPLACE IT WOULD BE 1300$ AFTER SOME RESEARCH I FOUND THAT THERE ARE A LOT OF OTHER VOLVO OWNERS WHO HAVE HAD THIS SAME OCCURRENCE, AND EVEN BEEN IN ACCIDENTS DUE TO THIS FAILURE AT DIFFERENT INTERVALS IN MILEAGE RANGING FROM 50K AND UP. SEEMS TO ME THERE SHOULD BE A RECALL AND SOME REPAIRS MADE TO THE CEM ON THE V70, XC70, S90, S40 ETC AS THEY ALL SEEM TO DO IT. *TT

TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE PARKED, THE CONTACT NOTICED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT AS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY BUT THE VEHICLE HAD ALREADY EXCEEDED THE MILEAGE REQUIREMENTS. THE FAILURE MILEAGE WAS 151,000. UPDATED 04/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE DEALER AT A REASONABLE PRICE. VOLVO PAID FOR THE PARTS. UPDATED 04/27/12

DURING ACCELERATION THE GEARING SLIPS BETWEEN 1ST AND 2ND GEAR CAUSING A VERY HARD SHIFT (DUE TO ENGINE ACCELERATION) WHEN THE 2ND GEAR ENGAGES. IT IS DANGEROUS AT TIMES IN ICE OR SNOW. *TR

24 JUNE 2011, GOT IN TO MY 2004 VOLVO XC70, APPX 90000 MILES ON GERMAN ROADS, TO DRIVE OFF TO WORK IN THE MORNING. HEARD LOUD SCREECHING NOISE NEAR THE RIGHT WHEEL WELL WHEN I PLACED THE CAR ON DRIVE TO MOVE FORWARD. NEXT THING YOU KNOW, I HAVE A SEVERE AIR LEAK IN THE FRONT RIGHT TIRE. JUST A DAY PRIOR, THE CAR WAS DRIVEN THROUGH THE DAY WITHOUT ANY SYMPTOMS OF PROBLEM AND PARKED IN THE DRIVE WAY WITH NO ISSUES. WHEN I PULLED THE TIRE OFF, I FOUND THE SPRING SNAPPED IN TWO PIECES WITH SHARP ENDS. GOOD THING THIS DID NOT HAPPENED ON THE AUTOBAHN. WE COULD HAVE HAD ANOTHER AMERICAN SOLDIER OR FAMILY ON THE FRONT PAGE OF GERMAN AND AMERICAN NEWSPAPERS AND DIGITAL MEDIA. *TR

2004 VOLVO XC70: I WAS PULLING OUT OF MY GARAGE AND IMMEDIATELY HEARD A GRINDING SOUND. I THEN HEARD A WHOOSHING SOUND. THE FRONT PASSENGER SIDE SPRING COIL CRACKED AND PUNCTURED (AND RUINED) A FOUR WEEK OLD TIRE. THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. I WAS LUCKY THAT I WASN'T ON THE HIGHWAY BECAUSE I WOULD HAVE HAD A SUDDEN TIRE BLOWOUT. SUBARU HAD THIS PROBLEM WITH SPRING COILS AND HAD A RECALL TO INSTALL SHIELD TO PROTECT TIRE. *TR

MY 2004 VOLVO XC70 DIED TWICE NIGHT AND ONCE DURING THE DAY WHILE DRIVING AT HIGH SPEED ON TWO CROWDED HIGHWAYS AROUND NEW YORK CITY. THE ENGINE TOTALLY SHUT OFF, THE LIGHTS WENT OUT AND LUCKILY I WAS GOING FAST ENOUGH TO ROLL OVER TO THE SHOULDER. THIS IS A CAR I KEEP REGULARLY MAINTAINED AT A VOLVO DEALER SERVICE CENTER AS WELL. SOMEONE MADE ME AWARE OF A VOLVO CUSTOMER BLOG WHERE SEVERAL OTHER PEOPLE HAD THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC70 EQUIPPED WITH GOOD YEAR ASSURANCE TRIPLETRED TIRES, SIZE 215/65/R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE FRONT DRIVER SIDE TIRE SUDDENLY EXPLODED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND THEN COASTED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY A TIRE DEALER AND THEY ADVISED HER THAT THE TIRE WAS DEFECTIVE AND THAT THE IRE POSSIBLY WAS NOT PROPERLY INFLATED, CAUSING THE FAILURE. THE FRONT DRIVER SIDE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

BROKEN FRONT COIL SPRING ON DRIVERS SIDE. OCCURRED WHILE DRIVING, WHICH POPPED TIRE, AND REQUIRED STABILIZER LINK TO BE REPLACED.

NOTICED A SEVERE CHANGE FOR THE WORSE IN THE HANDLING CHARACTERISTICS OF MY VOLVO XC 70 AWD VEHICLE. LOST AWD CAPABILITY, CONFIRMED BY FRONT WHEELS SLIPPING IN LIGHT SNOW. DEALER INSPECTION IDENTIFIED FAILED ANGLE GEAR AND COUPLER, REPAIR PRICE $2500.00 NOT COVERED UNDER WARRANTY. OWNER REPLACED ANGLE GEAR WITH REBUILD UNIT FROM SALVAGE AND A NEW COUPLER.

SEAT HEATER SHORTED OUT CAUSING FIRE IN SEAT FOAM RUBBER BURNING THROUGH SEAT COVER.

COMPLAINT CENTERS ON A 2004 VOLVO XC70. AFTER A MINIMAL AMOUNT OF ONLINE RESEARCH, I FIND THAT THERE ARE MANY OWNERS WITH SIMILAR PROBLEMS. RECENTLY, AFTER DRIVING VEHICLE PAST INITIAL "WARM-UP" STAGE AN ELECTRONIC ANOMALY OCCURS AT RANDOM INTERVALS, AT SPEEDS RANGING FROM 1 - 65 MPH. THE ANOMALY ALWAYS INVOLVES A SUDDEN "JOLT" AS IF THE TRANSMISSION SLIPPED, AND IS ALSO CHARACTERIZED BY VARIOUS OTHER ELECTRONIC OCCURRENCES. THESE CAN INCLUDE "LEFT REAR DOOR OPEN" LIGHT, ALL INTERIOR LIGHTS ILLUMINATING, DRIVER'S SEAT HEATER TURNING ON, "SRS AIRBAG" URGENT MESSAGE, "BRAKE FAILURE" NOTIFICATION, AND LOSS OF ALL DASHBOARD INSTRUMENTATION INCLUDING LIGHTS AND TURN SIGNALS. ANY ONE OF THESE OCCURRENCES ARE AN IMMEDIATE ATTENTION-GRABBER WHILE BEHIND THE WHEEL AND CREATE A SITUATION DETRIMENTAL TO SAFE VEHICLE OPERATION. THIS PARTICULAR VEHICLE IS NOW AT AN AUTHORIZED VOLVO DEALER FOR THE SECOND TIME (HAD TO BE TOWED THE FIRST TIME) FOR THE SAME PROBLEM. DEALERSHIP PERFORMED SOFTWARE UPDATE FIRST VISIT WHICH DID NOT FIX PROBLEM. NOW DEALERSHIP THINKS IT MAY BE CENTRAL ELECTRONICS MODULE, A $1000+ FIX, WHICH MAY OR MAY NOT CORRECT THE PROBLEM. *TR

ANGLE GEAR FAILED WHILE DRIVING 15 MPH ON SIDE STREET. CAR HAD TO BE TOWED AND ANGLE GEAR IN TRANSMISSION REPLACED. CAR HAD PERFECT DEALER MAINTENANCE RECORD AND TRANSMISSION HAD JUST BEEN SERVICED 4000 MILES PRIOR TO FAILURE - EXACTLY AS MANUFACTURER SCHEDULE RECOMMENDED. *TR

THE EVENTS LEADING UP TO THE FAILURE OF MY VEHICLE (WHICH HAS OCCURRED 4 TIMES IN THE LAST 9 MONTHS) ARE DESCRIBED IN THIS VOLVO RECALL. HOWEVER, MY XC70 IS A 2004 BUT IS HAVING THIS IDENTICAL ISSUE. (A SOFTWARE GLITCH IS RESPONSIBLE FOR 11,993 VOLVO MODELS BEING RECALLED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE CAMPAIGN INCLUDES MODEL YEAR 2008-2010 S80 MODELS, 2010 S60 MODELS, 2009-2010 XC70 MODELS, AND THE 2010 XC60, ALL RUNNING FAULTY SOFTWARE IN THEIR CENTRAL ELECTRONIC MODULES (CEM). ACCORDING TO NHTSA, THE SIGNAL FROM THE CEM MAY FAIL TO REACH THE FUEL PUMP ELECTRONIC MODULE (PEM), INHIBITING THE FUEL FROM REACHING THE ENGINE EVEN AS THE VEHICLE'S THROTTLE IS DEPRESSED. NORMALLY, THIS WOULD JUST RESULT IN AN ENGINE THAT FAILS TO START. HOWEVER, RESIDUAL PRESSURE IN THE SYSTEM MAY ALLOW THE VEHICLES IN QUESTION TO DRIVE A SHORT DISTANCE BEFORE THE ENGINE QUITS... AND IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.) I TOOK MY CAR TO THE LOCAL DEALERSHIP AND WAS TOLD TO REPLACE THE CEM AT A COST OF $1200.00 AND THAT THEY WANTED ME TO KNOW THAT THEY WERE NOT EVEN SURE THIS WOULD FIX MY PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT RECEIVED A RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED UNDER THE RECALL. THE CONTACT TRAVELED 55 MILES EACH WAY AND UPON ARRIVAL AT THE DEALER, SHE WAS ADVISED THAT THE PART WAS UNAVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPERIENCED THE IDENTICAL PROBLEM ON A SEPARATE OCCASION WITH THE SAME DEALER. THE THIRD ATTEMPT FOR THE RECALL REPAIR; THE CONTACT HAD TAKEN THE VEHICLE TO A DIFFERENT DEALER WHERE THE RECALL REMEDY WAS PERFORMED; HOWEVER, AFTER THE REPAIR FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT THE DEALER WOULD CORRECT THE RECALL REMEDY REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

2004 VOLVO XC 70 ENGINE WITH 68,000 MILES, RUNNING POORLY, INOPERABLE; TOWED TO DEALER WHERE WIRING TERMINAL ENDS AT BOTH THROTTLE VALVE AND ENGINE CONTROL MODULE REPLACED. *TR

VOLVO XC-70 (2004) TRANSMISSION PROBLEM - JERKY GEAR TRANSMISSION AT SLOWER SPEEDS. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS THE VEHICLE MADE A THUMPING SOUND AND DECELERATED. ALSO, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL TURNED OFF AND THE BRAKE LIGHTS AND TURNING SIGNALS FAILED. THE CONTACT MENTIONED THAT ALL OF THE LIGHTS AND INSTRUMENT PANEL WERE OPERATING NORMALLY AFTER A FEW HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE INSTRUMENT PANEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 79,918.

TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD MAKE A VIOLENT JERK WHEN ACCELERATING AND DECELERATING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS ALSO A FAILURE WITH THE BRAKES. THE CONTACT NOTICED THE ABS LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER SHE TRIED TO DECELERATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE ABS MODULE AND IT NEEDED TO BE REPLACED. THE REPAIRS FOR THE ABS MODULE HAD NOT BEEN PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 02/07/11 *BF UPDATED 02/14/11

2004 VOLVO XC70 WAGON, 89,000 MILES. FRONT LEFT COIL SPRING BROKE WHILE CAR PARKED IN DRIVEWAY (FINE PREVIOUS EVENING, OBVIOUS CLUNKING SOUND WHEN TURNING OUT OF DRIVEWAY IN MORNING). LOUD NOISE WHEN TURNING STEERING WHEEL, CAR NOT DRIVABLE. MECHANIC FOUND SPRING BADLY CORRODED, FRACTURED NEAR BOTTOM OF COILS. VOLVO DEALERSHIP'S PARTS DEPARTMENT INFORMED MECHANIC THEY WERE "STOCKING PLENTY OF SPRINGS." THIS VEHICLE HAD A SIMILAR BREAK IN THE LEFT REAR SPRING 8 WEEKS PREVIOUSLY. CAR IS USED AS COMMUTER VEHICLE AND HAS NEVER BEEN OFF-ROAD (4 WHL DRIVE SOLD AS "CROSS COUNTRY") OR USED IN COMMERCIAL SERVICE OR FOR CARRYING HEAVY LOADS. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION SLIPPED. THE FAILURE PERSISTED FOR APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER REPLACED THE TRANSMISSION. SHE THEN CONTACTED THE MANUFACTURER AND THEY WERE WILLING TO TAKE THE LIABILITY FOR A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 57,544 AND THE CURRENT MILEAGE WAS 59,000.

LEFT FRONT COIL SPRING CRACK AND FAILURE, LOST CONTROL OF VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE HAVING ROUTINE WHEEL MAINTENANCE PERFORMED ON THE VEHICLE AN INDEPENDENT MECHANIC STATED THAT THE REAR DIFFERENTIAL HOUSING WAS CRACKED. HE WAS ADVISED BY THE MECHANIC THAT THE FAILURE WAS A POTENTIAL SAFETY RISK AND TO DRIVE THE VEHICLE WITH EXTREME CAUTION. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT DID NOT BELIEVE THE VEHICLE WAS SAFE TO DRIVE AND WOULD NO LONGER DRIVE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,150.

DRIVING ~30MPH STRAIGHT ON SNOW COVERED ROAD. FRONT LEFT COIL SPRING FAILED. *TR

I HAVE 70K MILES ON MY 2004 VOLVO XC70 AND NOTICED STRONG GASOLINE SMELL FROM THE GAS TANK AREA. THE CAR OFTEN WOULD NOT START, ESPECIALLY IF PARKED ON THE INCLINE. UPON INSPECTION, AN INDEPENDENT MECHANIC FOUND A GASOLINE LEAK AROUND THE GAS PUMP AREA AND SUGGESTED TO FIX IT AS A SAFETY HAZARD. THE GAS PUMP PIPE HAS A CRACK IN IT. *TR

I HAD A COIL SPRING BREAK ON THE FRONT OF MY 2004 VOLVO XC70. I HAD IT REPLACED 3 WEEKS AGO. TONIGHT, ANOTHER COIL SPRING IN THE REAR PASSENGER SNAPPED (REALLY LOUD!!! I CAN'T IMAGINE FLYING METAL IS SAFE). I'M JUST GLAD NEITHER INCIDENT HAPPENED WHILE WE WERE DRIVING. THAT MAKES 2 COIL SPRINGS IN LESS THAN A MONTH. *TR

SHAKING OF VEHICLE, CLUNKING AND SLIPPING OF TRANSMISSION. TRANSMISSION FAILED. TRANSMISSION REPLACED WITH FACTORY REMANUFACTURED UNIT.. *TR

THE FUEL PUMP IN MY 2004 VOLVO XC70 FAILED, CAUSING GAS TO LEAK FROM THE VEHICLE. I UNDERSTAND FROM A NYT ARTICLE THAT THERE ARE SEVERAL COMPLAINTS INTO NHTSA REGARDING A SIMILAR CONDITION IN THE 2004 XC90. THE LEAKING PUMP WAS REPAIRED BY A VOLVO DEALER AT CONSIDERABLE ($1300) COST. *TR

I HAVE A 2004 VOLVO XC70 WITH ONLY 53,000 MILES.ON JUNE 20TH, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF 20 MINUTES LATER. THE NEXT DAY AFTER DRIVING FOR ABOUT 20 MINUTES, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS, AND IT FINALLY STOPPED SO I PUSHED IT ON TO THE CLOSEST PARKING SPOT. THE LIGHT WENT OFF F4 HOURS LATER AND I WAS ABLE TO DRIVE IT HOME. I THEN TOOK IT INTO THE SERVICE DEALER. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE ACTUATOR APPEARED. THEY WERE GOING TO CHARGE ME OVER $1,000 UNTIL I INSISTED THAT IT WAS COVERED UNDER THE 7 YEAR EXTENDED FACTORY WARRANTY PLAN. IT IS NOW GETTING FIXED AND SHOULD GET IT BACK TOMORROW BUT I HAVE READ ONLINE THAT THIS HAPPENS QUITE A BIT WITH THIS MODEL. I AM VERY SCARED TO DRIVE IT AGAIN ESP SINCE I HAVE A 5 YEAR OLD DAUGHTER. THE LAST THING I NEED IS TO HAVE THE CAR STALLED ON ME ON THE FREEWAY IN THE MIDDLE OF TRAFFIC. HELP! CAN MY CAR BE COVERED UNDER THE LEMON LAW? *TR

I HAVE A 2004 XC70 WITH 56,000 MILES. RECENTLY, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF THE NEXT TIME I DROVE THE CAR. A FEW DAYS LATER, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS ON TO THE CLOSEST GARAGE, WHERE I LEFT IT OVERNIGHT. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE BODY APPEARED. HE CLEANED THE THROTTLE BODY BUT INDICATED THAT MIGHT NOT TOTALLY SOLVE THE PROBLEM AND THAT IF IT NEEDED TO BE REPLACED IT WOULD HAVE TO BE DONE AT A DEALER. (OTHER THAN SEVERAL OIL CHANGES, ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED AT A VOLVO DEALER.) THE CAR WORKED WELL FOR ABOUT A WEEK AND THEN THE "CHECK ENGINE" AND "REDUCED ENGINE PERFORMANCE" LIGHTS CAME BACK ON. I TOOK THE CAR TO THE VOLVO DEALER. INITIALLY THEY COULDN'T FIND ANYTHING WRONG WITH IT, THEY DROVE IT ABOUT 20 MILES AND CLAIMED NO LIGHTS CAME ON AND THE COMPUTER DID NOT SHOW ANY DIAGNOSTIC CODES. THEY UPGRADED THE SOFTWARE TO SMOOTH OUT THE GEAR SHIFTING IN THE AUTOMATIC TRANSMISSION AND AT MY REQUEST DID THE 60,000 MILE SERVICING. THEN, WHEN I WENT TO PICK THE CAR UP, BOTH LIGHTS CAME BACK ON IN THE SERVICE DEPARTMENT IMMEDIATELY AFTER I STARTED THE CAR. THE SERVICE ADVISOR TOOK THE CAR BACK INTO THE SHOP, RAN THE DIAGNOSTICS AGAIN AND CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. CAR IS NO LONGER UNDER WARRANTY AND THE SERVICE ADVISOR INDICATED THERE WERE NO RECALLS FOR THIS ISSUE FOR THIS MODEL YEAR. AFTER A FEW DAYS IN THE SHOP, THE CAR IS NOW WORKING WELL BUT I NO LONGER TRUST IT - HAD THIS HAPPENED ON A HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. *TR

WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD SNAPPED WHILE IT WAS PARKED IN THE HOTEL PARKING LOT. THE COIL WAS REPLACED. *TR

CATASTROPHIC FAILURE OF FRONT PASSENGER COIL SPRING. *TR

I HAD A CAR ACCIDENT YESTERDAY, CAR SLID ON ICE AND HIT TREE, TOTAL LOSS OF MY VEHICLE. I WAS DRIVING BY MY SELF, THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVER SIDE AIR BAG DID NOT. *TR

CAR BEGAN LURCHING/CHUGGING FORWARD AS I TRIED TO ACCELERATE ONTO THE HIGHWAY, REMINISCENT OF SPARK PLUG PROBLEMS, EXCEPT THAT THE PLUGS WERE REPLACED THE DAY BEFORE. CAR SLOWED TO "LIMP" MODE AND "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON. AFTER SHUTTING THE CAR OFF, WAITING A MINUTE OR TWO, I WAS ABLE TO START IT AND DRIVE WITHOUT PROBLEMS. THE EXACT SAME THING HAPPENED EXACTLY ONE WEEK LATER. I TOOK IT IN TO THE DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG--NO CODES WERE COMING BACK ON THE COMPUTER AND THAT IT WAS A WEATHER RELATED ISSUE. LESS THAN ONE WEEK AFTER GETTING IT BACK IT DID THE SAME THING, THANKFULLY, AFTER I CROSSED A MAJOR ROAD. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AS DID THE "ENGINE SYSTEM SERVICE REQUIRED" MESSAGE. ACCORDING TO THE DEALER, THE THROTTLE CONTROL NEEDS TO BE CLEANED AND POSSIBLY THE MASS AIRFLOW SENSOR NEEDS TO BE REPLACED. I THOUGHT VOLVO HAD FIXED THIS ON '02 AND LATER. GUESS NOT. THIS ISN'T JUST AN INCONVENIENT PROBLEM, IT'S HIGHLY DANGEROUS. I WAS FORTUNATE ENOUGH THE THREE TIMES THAT THIS HAPPENED (WITHIN 3 WEEKS) TO BE ABLE TO PULL OVER AND OUT OF TRAFFIC. HAD I BEEN IN HEAVIER TRAFFIC, I EASILY COULD HAVE BEEN IN AN ACCIDENT OR WORSE ON THE HIGHWAY. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE ENGINE. SHE MADE SEVERAL ATTEMPTS BEFORE THE ENGINE STARTED AND THEN HEARD A LOUD NOISE FOLLOWED BY EXCESSIVE VIBRATION. IMMEDIATELY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE DRIVER SMELLED A STRONG ODOR OF FUEL WHEN THE VEHICLE WAS IN OPERATION. IN ADDITION, THERE WAS A SMALL AMOUNT OF FUEL SPILLING ONTO THE GROUND FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FUEL PUMP FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 2/20/09 *CN THE MECHANIC STATED THE MAIN FUEL PUMP HAD A CRACK AT THE HOUSING. UPDATED 02/23/09. *JB

TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT HEARD A LOUD BANGING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE WHILE DRIVING IN REVERSE. THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED. THE VEHICLE WAS DRIVEN TO THE REPAIR SHOP AND THEY REMOVED THE FRONT STRUTS. THEY REASSEMBLED THE FRONT STRUT ASSEMBLY WITH NEW, ORIGINAL VOLVO MANUFACTURED FRONT STRUTS, MOUNTS, BUSHINGS, AND SPRINGS. THE DEALER REINSTALLED THE FRONT STRUT ASSEMBLY AND THEN TEST DROVE THE VEHICLE TO MAKUPDATED 02-23-09 *BFE SURE IT WAS ABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 97,791. UPDATED 02/24/09. *JB

VOLVO XC70 ANGLE GEAR BURNED UP! 2004 WITH 90K ON IT. SEEMS TO BE AN ONGOING ISSUE WITH VOLVO'S - NEED TO PURCHASE NEW OR USED PART. PRICE IS ANYWHERE BETWEEN $1000 - $2000. NOT GOOD. VOLVO CLAIMS NO REAL ISSUE. *TR

MULTIPLE CHECK ENGINE LIGHTS BUT NO CLEAR ISSUE DISCOVERED. NOW THE CAR VIBRATES WHEN I START DRIVING IT AND AT TIMES I CAN FLOOR THE GAS PEDAL AND NOT GO OVER 20 MPH. I AM TOLD IT IS THE FUEL PUMP THAT NEEDS REPLACING THOUGH IT DID NOT SHOW UP AS AN ISSUE FROM THE CHECK ENGINE LIGHT DIAGNOSIS. ALSO, SPARK PLUGS WERE CHANGED IN SEPT 0'7 YET WERE CHANGED AGAIN AT THE 60K CHECK UP TWO WEEKS AGO. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE THROUGH THE WINDSHIELD. THE VEHICLE WAS TAKEN TO DEALER, WHO ATTEMPTED TO REMOVE THE WATER MOISTURE WITH A CLEANER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NOTICED THAT THE BRAKES HAD BECOME SOFT AND BREAKING WAS LESS EFFECTIVE. PEDAL WAS LOOSE AND THERE WAS A NOISE. WE BROUGHT THE CAR TO THE DEALER FOR RECTIFICATION. *TR

BROKEN FRONT COIL SPRINGS ON BOTH THE DRIVER AND PASSENGER SIDES. OCCURRED IN TWO SEPARATE INCIDENTS AND BOTH INCIDENTS OCCURRED WHILE PULLING STRAIGHT OUT OF THE GARAGE. THE BROKEN COIL SPRING ON THE PASSENGER SIDE (1ST INCIDENT) PUNCTURED THE FRONT TIRE. THE 2ND INCIDENT OCCURRED APRROX 3 MONTH LATER, WHERE THE DRIVER SIDE COIL SPRING BROKE. THIS WAS IDENTIFY IMMEDIATELY AND NO DAMAGE TO THE TIRE OCCURRED. THE COIL SPRING WAS REPLACED IN BOTH CASES. *TR

WHEEL BEARINGS - 3 SIMULTANEOUSLY ON 2004 VOLVO XC-70 REPLACED BY THE DEALER AT A COST OF $1,000.00. NOT UNDER WARRANTY SINCE WE WERE 3,000 MILES PAST WARRANTY MILEAGE. *TR

THE 2004 VOLVO XC70 WILL JUST STOP WHILE I AM DRIVING. IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 1.5 YEARS. THERE IS NO PATTERN TO THE PROBLEM. IT IS VERY INTERMITTENT. I WAS IN A SITUATION WHEREBY I WAS DRIVING 65 MPH ON A MAJOR NJ HIGHWAY WITH A TRACTOR TRAILER BARRELING DOWN ON ME WHEN THE CAR JUST STOPPED, LOSING ALL POWER, - INCLUDING POWER STEERING AND FLASHERS SO THAT I CAN WARN OTHERS OF THE PROBLEM I AM HAVING. LAST WEEK, I WAS DRIVING ON LOCAL ROADS, 30 MPH WITH MY CHILD, AND IT HAPPENED AGAIN. THE LOCAL AND RESPECTABLE DEALERSHIP WAS AWARE OF IT AND HAS TRIED TO ADDRESS THE ISSUE, BUT THEY HAVE VERY LITTLE INFORMATION TO GO ON. HOWEVER, THE BOTTOM LINE THAT I HAVE NO WARNING AS TO WHEN THIS WILL HAPPEN . DID NOT SPUTTER AND NO WARNING LIGHTS WENT ON, UNTIL AFTER THE CAR WAS STOPPED). I AM AFFRAID TO DRIVE THE CAR, AND MORE IMPORTANTLY I AM NERVOUS ABOUT TRANPORTING MY CHILDREN IN IT. ON THE WHOLE, WE LOVE VOLVO AND THIS IS OUR 3RD CONSECUTIVE LEASE FROM THE SAME DEALERSHIP, BUT THIS IS BECOMING A SERIOUS CONCERN FOR MY FAMILY. THE "SAFE" VOLVO THAT I BOUGHT INTO WHEN I HAD MY FIRST CHILD, IS NO LONGER SAFE. *AK

I WAS T BONED AT AN INTERSECTION FROM THE RIGHT SIDE, BY A VEHICLE TRAVELING 45 MPH AND THE AIRBAGS DID NOT DEPLOY! FRONT WHEEL, BOTH DOORS, FRAME, SEAT, POST AND SUSPENSION WERE DAMAGED. $10,000 WORTH. I WAS TEMPORARILY PARALYZED FROM THE IMPACT, I RECEIVED A CONCUSSION FROM HITTING THE AIR BAG CURTAIN EMBLEM. I SUSTAINED HEAD, NECK, BACK, LEFT SHOULDER AND RIGHT KNEE INJURY. VOLVO REPLIED, " THE DOOR HAD TO BE HIT IN A VERY SPECIFIC PLACE TO SET OFF THE AIRBAGS. I HAVE PHOTOS AND INFORMATION NEEDED UPON REQUEST. THANK YOU. *JB

ON 6/29/2005, I WAS DRIVING MY 2004 VOLVO C70 ON A FOUR LANE ROAD WHEN SUDDENLY THE ENGINE RACED AND THEN ALL GAUGES WENT DEAD. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND I HAD ABSOLUTELY NO CONTROL OF MY VEHICLE. FORTUNATELY, AT THAT MOMENT THERE WERE NO CARS AROUND ME AND SOMEHOW AFTER 5-10 SECONDS, I WAS ABLE TO GET MY CAR OFF THE ROAD. I WAS VERY FRIGHTENED THAT SERIOUS INJURY AND OR DEATH TO MYSELF OR SOMEONE ELSE MIGHT HAVE BEEN CAUSED. I CONTACTED ROAD SERVICE AND HAD THE CAR TOWED TO VOLVO OF TAMPA, FLORIDA. THE FOLLOWING DAY I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THEY HAD CHECKED THE COMPUTER AND THEN TEST DROVE THE VEHICLE ABOUT 20 MILES, BUT FOUND NOTHING WRONG. I WAS TOLD I COULD PICK UP MY CAR. I HAD A DISCUSSION WITH CHRIS IN THE SERVICE DEPARTMENT STATING THAT I WAS PETRIFIED TO GET BEHIND THE WHEEL AGAIN. I QUESTIONED HOW THE PROBLEM WAS RESOLVED AND RECEIVED NO ACCEPTABLE EXPLANATION. I TOLD HIM I WOULD BE OUT OF TOWN UNTIL 7/5/05 AND THAT HE NEEDED TO DISCUSS THE SITUATION WITH THE SERVICE MANAGER. TODAY, 7/6/05 I RECEIVED A CALL FROM ERIC, A MANAGER AND WAS TOLD THE SAME THING. I AGAIN EXPLAINED HOW FRIGHTENED I WAS AND TOLD HIM THAT I WOULD LIKE ANOTHER VEHICLE TO DRIVE WHILE THIS SITUATION WAS BEING RESOLVED. ERIC TOLD ME ABSOLUTELY NOT. HE STATED THAT THERE IS "NO DEFECTIVE COMPONENT". HE TOLD ME THAT HE WOULD TEST DRIVE THE CAR AND CALL ME BACK. I HAVE NOT SPOKEN WITH HIM AGAIN AT THIS TIME. I HAD COMPLAINED PREVIOUSLY ABOUT SHAKING AND ENGINE RACING AND THE PROBLEM STILL HAS NOT BEEN RESOLVED. BECAUSE OF ALL THE PROBLEMS I HAVE HAD WITH THIS VEHICLE I HAVE NOT DRIVEN IT MORE THAN ABSOLUTELY NECESSARY. WITH THIS MOST RECENT, POSSIBLE LIFE THREATENING SITUATION I WANT VOLVO TO BUY THIS VEHICLE BACK. I WILL NOT RISK MY LIFE OR THE LIFE OF OTHERS. I BELIEVE THIS VOLVO CONTAINS SERIOUS DEFECTS THAT POSE THE POTENTIAL FOR LOSS OF LIFE AND/OR SERIOUS INJURY TO MYSELF, MY FAMILY AND ANYONE ELSE ON THE HIGHWAY.

AUTOMATIC TRANSMISSION SLIPPAGE, DATE IS ONGOING. *TR

CONSUMER STATED THE SENSOR CONTROL AIR BAGS FAILED TWICE AND THE 2ND TIME THE DEALER REPLACED THE ACCELERATOR SENSOR. THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONSUMER IS CONSUMER BECAUSE VEHICLE IS ONLY A YEAR OLD AND BECAUSE OF ALL THE SENSOR FAILURES THE CONSUMER WAS CONCERNED WITH THE WIRING OF THE VEHICLE. *JB

SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB

THE CONSUMER INDICATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE. THE CONSUMER WAS DRIVING INTO TOWN, APPLIED THE BRAKES AND HIT THE GAS PEDAL AT THE SAME TIME. THE CONSUMER CONTACTED VOLVO BUT REFUSED TO TAKE ANY RESPONSIBILITY FOR THE DEFECT. *AK *SC *JB