2019 Volvo XC90 Electrical System Problems

Some back info: I keep the auto start/stop feature disabled. There are three identical incidents total. One about a year or two ago and two back to back a few weeks ago. The first time I was stopped at a drive through but in “drive” with my foot on the brake. All of the sudden the car completely turns off. Screens black, engine off. Completely black car no inside lights on. Within a couple of seconds, I hear the engine reengage and the car “starts” as normal like when you turn the switch. All of the lights and screens turn on and apple car play reconnects. The most recent two incidents were the same day and in drive having stopped at stoplights. The car goes “dead” then restarts all in drive with my foot on the brake. No warnings come up after the incident either. This time my husband and children were with me and can confirm it happened. I did not get these incidents checked out since the car was instantly back to normal with no warning messages. Very unnerving though and feels like the car is being remotely restarted somehow. The first time I just brushed it off, now I am concerned about this happening while in motion.

There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator coil system. The repair was quoted cost $4,854.03. The evaporator coil During the summers when the AC was not working, this was definitely a safety concern. Riding in the car with no AC in the summertime in Hawaii is brutal. The $4,854.03 cost for the evaporator coil replacement, did not include the amount of money we spent the first two go arounds looking for the leak and recharging the system with refrigerant. After doing some research and talking to the repair shop the evaporator coil replacement work it seems that this is a very common failure on this model/year Volvo. I also noticed it looks like they already had a similar recall out for this failure on other similar Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I would like to have Volvo USA to address this issue and fix this common issue and recall this year model.

Water damage to the electrical system from blocked drainage by sunroof; potential mold damage

The contact owns a 2019 Volvo XC90. The contact stated that upon returning to the vehicle, she noticed that her sunglasses case and tennis can located in the interior of the vehicle had been chewed. The contact stated that upon looking further, she noticed that the third row seats leather coating had been chewed. However, the contact had not transported pets on the vehicle. The vehicle was taken to the dealer who inspected the vehicle and informed the contact that rodents were entering the interior of the vehicle through a hole they had created on the rubber seal between the dashboard and the engine compartment. The dealer informed the contact that the rodents were attracted by the soy-based wires coating. The manufacturer was notified of the failure of the failure and informed the contact that she would need to pay a repair fee as the vehicle would not be repaired under warranty. The dealer replaced the leather coating on the seats and the seats stuffing. The dealer installed a new seal on the hood, wrapped tape around the soy-based wires coating to prevent rodents intrusion. The vehicle was repaired. The failure mileage was approximately 38,000.

The contact owns a 2019 VOLVO XC90. The contact stated that while her foot was on the brake pedal and while talking with a friend outside her vehicle, she had decided to place the vehicle into park. After approximately 8-10 minutes, the vehicle independently accelerated forward without warning and crashed into her friend's garage door. The air bags deployed immediately upon impact. An automatic safety feature on the vehicle detected the crash and automatically notified the police; a police report was filed. The contact sustained bruising to her left arm and leg and the passenger sustained bruising to her stomach. Due to the failure, the contact had the vehicle towed a dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The contact's insurance was able to retrieve the EDR report from the vehicle which showed that the vehicle accelerated prior to the crash; however, it did not determine if the vehicle was in parking gear when it crashed. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

TL* THE CONTACT OWNS A 2019 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED. A FUSE WAS REPLACED BY VOLVO CARS OF GREENVILLE (2668 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5555); HOWEVER, THE VEHICLE CONTINUED TO STALL AND WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

I PURCHASED MY NEW 2019 VOLVO XC90 ON DECEMBER 15, 2018. ON THE MORNING OF DECEMBER 29, 2018 I WAS WITH MY TWO CHILDREN WHEN THERE WAS A MALFUNCTION WITH THE VEHICLE KEY RECOGNITION SYSTEM WHICH ALLOWS FOR THE VEHICLE TO START. MY VEHICLE GAVE ME THE ERROR 'VEHICLE KEY NOT FOUND. SEE OWNER'S MANUAL'. THIS LEFT MYSELF, MY 4 YEAR OLD AND MY 4 MONTH OLD STRANDED. THE LOCAL FORT MYERS DEALER SAID THEY REPLACED THE FOB ANTENNA. MY VEHICLE THEN HAD THE SAME PROBLEM FEBRUARY 14, 2019 LEAVING MYSELF AND MY TWO CHILDREN STRANDED BECAUSE THE VEHICLE WOULDN'T START. VOLVO CLAIMED TO FIX THE ISSUE BUT THE VEHICLE AGAIN MALFUNCTIONED WHILE IN THE POSSESSION OF MCGRATH VOLVO OF FORT MYERS. AGAIN ON FEBRUARY 23, 2019 MY VEHICLE WOULDN'T RECOGNIZE MY KEYS AND WOULDN'T START, YET AGAIN LEAVING MYSELF AND MY TWO CHILDREN STRANDED. AFTER VOLVO TOLD ME THEY FIXED WHAT THEY THOUGHT WAS A DEFECTIVE WIRE, I RECEIVED MY VEHICLE BACK. ON MARCH 6, 2019 I WAS DRIVING WITH MY THEN 6 MONTH OLD BABY WHEN MY VEHICLE SHUT OFF TWICE. AS I WAS DECELERATING, MY VEHICLE ENGINE SHUT OFF BY ITSELF AND ALL SCREENS IN THE VEHICLE WENT BLANK. THIS OCCURRED TWICE WHILE DECELERATING. VOLVO HAS HAD MY CAR SINCE MARCH 6, 2019 PROVIDING ME NO UPDATES AS OF TODAY, MARCH 19. I HAVE ONLY OWNED THE VEHICLE 94 DAYS AND IT HAS BEEN IN THE SHOP 35 DAYS, WITH ONLY 2387 MILES ON IT.