NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Acura MDX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2002 Acura MDX. The contact stated that while driving 10 MPH up an incline, the vehicle stalled. The service engine and check engine warning lights were illuminated. The vehicle was able to restart, but made an abnormal grinding sound while shifting into gear. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the water pump; however, the vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,722.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Immobiliser System. Yes, available. May be repaired by local mechanic unless I learn from you to defer such repair. How was your safety or the safety of others put at risk? - The inappropriate activation of the immobilizer system (at least I think that's what happened) caused the vehicle immediately to become unnamageable. All lights off, motor stopped, no power brakes pr power steering. No way to give warning to other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? - The identical behavior has occurred about 6 times, once on busy US 101 through downtown Oakland, CA during rush hour. The car will be towed to a mechanic's shop later today. I have no history with this mechanic's shop. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No. It is my inference that the immobilizer system activated while at speed due to description in the owner's manual of the appropriate behavior of the immobilizer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No. The first appearance of the "green key" light preceded the entire shutdown by only a few seconds.
1. Rear subframe body mount rust-through, newly discovered. 2. Available for inspection. 3. Risk of frame failure and resulting instability at speed 4. There is a TSB for the virtually identical Honda Pilot regarding this issue; TSB 21-019 "2003-2008 Pilot Rear Subframe Body Mount Rust Repair (Customer-Pay Repair)". 5. Not inspected. A local body shop reviewed a photo and won't touch it. 6. No warnings
The contact owns a 2002 Acura MDX. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that she depressed the accelerator pedal and the RPM’s revved; however, the vehicle failed to respond. The contact pulled over, turned off and restarted the vehicle and started driving; however, after getting up to speed the vehicle started losing motive power. The contact believed that the vehicle had slipped out of gear. The contact stated that the vehicle failed to respond while shifted into drive or reverse. The contact stated no warning lights were illuminated. The contact had driven the vehicle to an independent mechanic who diagnosed and determined that the transmission needed to be replaced. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 04V176000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.
The contact owns a 2002 Acura MDX. The contact stated that while driving at speeds exceeding 50 MPH, the front end of the vehicle would shake and vibrate with an abnormal chain-like sound coming from underneath the vehicle. The cause of the failure was not determined. There was no further information available. The local dealer and manufacturer were not notified of the failure. The failure mileage was 200,000.
The contact owns a 2002 Acura MDX. The contact received notification of NHTSA Campaign Number: 20V027000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times and informed the contact that they did not have the equipment needed for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and followed up with the dealer. The contact stated an unknown service light was illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 230,000. Parts distribution disconnect.
The contact owns a 2002 Acura MDX. The contact stated that the air bag warning light would illuminate while leaning on the passenger’s side front door. The contact stated that the warning light would turn off once the passenger moved away from the door. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED CROWN ACURA (18911 US HWY 19 N, CLEARWATER, FL 33764) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS STARTED A LONG TIME AGO. MY ENGINE WOULD REV UP AND I WOULD HAVE TO PUSH MY BREAKS SO HARD TO SLOW OR STOP. A MECHANIC FINALLY FOUND IT WAS THE CRUISE CONTROL STICKING. THE PART WAS SOLD $800. I GOT IT FIXED BUT THOUGHT THIS WAS VERY DANGEROUS. IT ALSO WOULD NOT GO BACK INTO GEAR AFTER I WOULD STOP THE ENGINE WHEN THIS WOULD HAPPEN. I WOULD GO INTO THE MANUAL RELEASE TAB TO FINALLY GET GOING AGAIN.
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR EMISSIONS TESTING, HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ACURA OF PEORIA DEALER LOCATED AT (9190 W. BELL RD, PEORIA, AZ, 85382) WHERE THE TECHNICIAN CONFIRMED THAT AIR BAG WARNING WAS ILLUMINATED HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVING AT 70 MPH VEHICLES VTM4 LIGHT STARTED TO FKASH 3 SECONDS LATER ALL WHEELS LOCJMKED UP AND UDER FEET WAS SO HOT HAD TO LIFT MY FEET SKIDDED ABOUT 290 FEET.
SRS LIGHT IS ON. THEREFORE,HAVE THE AIRBAGS BEEN DISABLED? WHAT SHOULD I DO NOW?
THE SRS LIGHT TURNS ON AND DOESN'T GO OUT AFTER STARTUP OF THE VEHICLE. THERE IS A RECALL OF THE SRS UNIT MALFUNCTION FOR THE 2003 YEAR MODEL. SECONDLY, MY VEHICLE IS MORE THAN FIFTEEN YEARS OLD. IS THERE A TAKATA AIR BAG RECALL INVOLVING MY 2002 ACURA MDX? I HAVE TAKEN OWNERSHIP VERY RECENT.
THE CAR TURNS OFF WHILE DRIVING SIMILAR TO PROBLEM I HAD WITH MY 1999 HONDA CRV INGITION SWITCH BEEN DOING IT FOR SEVERAL DAYS TODAY SMOKE CAME OUT FROM THE STEERING COLUM
TAKATA RECALL MY MDX IS HAVING A HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECOND SHAFT GEARS. ITS CASUING MY TRANSMISSION TO LOCK UP AND I AM VERY CONCERN
TRANSMISSION RECALL WAS PREV ADDRESSED BUT STILL HAS SAME PROBLEM HWY OVERHEATING OF TRANSMISSION CAUSING FAILURE EXTREME JERKING SCARED US BAD AND COULD CAUSE ACCIDENT GEARS GO OUT SLIP FROM OVERHEATING AS WELL BURNS TRANSM FLUID RECALLED PREVIOUSLY SAME EXACT ISSUE OF EXTREME OVERHEATING AND AT TEMP GAUGE NOT WORKINGOCCOURS WHILE DRIVING IN MOTION
SRS DEVICE FAILED, LEAVING AIR BAGS INOPERABLE. DEALER ASKED FACTORY REP TO AUTHORIZE SERVICE. DENIED BY ACURA. THIS IS A SAFETY HAZARD. RESEARCH INDICATES IDENTICAL PROBLEMS IN OTHER VEHICLES, A PRIOR CLASS ACTION SETTLEMENT AND OTHER COMPLAINTS. SRS WARNING LIGHT STAYS ON. BOTH DEALER AND INDEPENDENT GARAGE TESTED AND CONFIRMED UNIT IS DEFECTIVE.
GEAR FAILURE, TRANSMISSION LOCK UP, SMOKE COMING FROM TRANSMISSION INSIDE THE CAR. HEAT BUILD UP FROM TRANSMISSION WHEN WE DO LONG DRIVE.
PRIORITY ACURA GAVE 2002 MDX BACK MONDAY 4/3/17 HAD PROBLEMS AGAIN WITH IT SLIPPIN INTO NEUTRAL AND WONT MOVE IN D5...THIS TIME CHECK ENGINE LIGHT CAME ON AND D5 STARTED BLINKING AND GEAR SHIFT WAS NOT MOVE PASS N UNTIL JAMES THE MECHANIC SHUT OFF VEHICLE AND STARTED IT BACK UP.
MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM DEALER [XXX] AT PRIORITY HONDA HAMPTON VA 2/13/2017 ( 757 8381252 ). WITHIN THE FIRST WEEK OF DRIVING THIS ACURA MDX IT STALLED AS I MADE A TURN ON LYNNHAVEN PKWY INTO MY JOB PARKING LOT. THERE WHERE CARS BEHIND ME BEEPING. MY FIRST REACTION WAS TRY REVERSE IT DID REVERSE SO I TRY TO PUT IT BACK IN D5 NO MOVEMENT RPMS WITH JUST RUN UP NO CHECK ENGINE LIGHT ON SO THEN I TRIED D5, D4, D3,2 NO MOVEMENT THE VEHICLE MOVE WHEN I PUT IT IN GEAR AT 1 AND IT DROVE ME TO A PARKING SPACE AND THAT IS WHEN I CALLED ACURA PRIORITY AND HAD CAR TOWED TO THEM AND EXPLAINED THAT I HAD PURCHASED THE CAR FROM PRIORITY HONDA THIS WAS MY 6/7 DAY DRIVING IT THIS HAPPEN. SO THE TOW COMPANY CAME AND TOWED IT TO PRIORITY ACURA CHESAPEAKE ( 757 5231700) UNFORTUNATELY THEY COULD NOT DUPLICATE THE PROBLEM AND THE CHECK ENGINE LIGHT WASN'T ON AND CAR DRIVING BACK NORMAL AND NO CODES HELD IN THE COMPUTER FOR THEM TO CHECK WHAT IS GOING ON. THEREFORE I REQUESTED THEY DO A THOROUGHLY CHECK ON VEHICLE WHICH COST ME 150.00 DOLLARS TO MAKE SURE IT WASN'T NOTHING WRONG WITH VEHICLE. THEY DID A EXTRA CHECK AND CAME BACK WITH BUSHINGS NEEDED TO BE REPLACE OTHER THAN THAT VEHICLE WAS GOOD PRIORITY ACURA STATED. IN MEANTIME I CALLED PRIORITY HONDA WHERE I JUST PURCHASED THE VEHICLE FROM NOT EVEN A WEEK AND EXPLAINED TO THEM WHAT WAS GOING ON TO TIMOTHY USE CAR SUPERVISOR AT PRIORITY HONDA HAMPTON ( 7578381252) HE GOT THE CAR TOWED OVER THERE NO COST TO ME AND GAVE ME A RENTAL FOR 4 DAYS ?WHEN I WAS CALLED I WAS TOLD AGAIN I CAN PICK UP MY VEHICLE PRIORITY HONDA HAMPTON MECHANIC WAS NOT ABLE TO DUPLICATE MY COMPLAINT ON ACURA OR DIAGNOSIS IT DUE TO NO CHECK ENGINE LIGHT ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HELLO MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM PRIORITY HONDA HAMPTON VA ( 757 838 1252) THE FIRST WEEK I DROVE THE CAR THE TRANSMISSION SHIFTED DOWNWARD WHILE I WAS TURNING A CORNER AT A BUSY INTERSECTION THE CAR DID NOT CUT OFF HOWEVER IT STOP AND WHEN I PRESSED ON THE GAS THE RPM WILL GO UP BUT THE CAR WOULD NOT MOVE I THEN TRY TO SHIFT TO D4 WOULD NOT MOVE D3 WOULD NOT MOVE 2 IT DROVE AGAIN. I TOOK THE CAR BACK TO PRIORITY AND EXPLAIN WHAT HAPPEN THEY SOLD ME A LEMON THEY STATES MY CHECK ENGINE LIGHT NOT ON OR KEEPING RECORDS OF WHAT HAPPEN WHEN CAR ACT UP THEREFORE THE CAR IS NOT DOING IT ALL THE TIME AND NOT DOING IT WHILE IN THERE POSSESSION. THEY SENT ME HOME AGAIN THE NEXT WEEK I WAS BACK WITH SAME PROBLEM THEY COULD NOT DIAGNOSE . SENT ME HOME AGAIN THE NEXT WEEK HAPPEN AGAIN I THEY STILL CANT FIGURE OUT PROBLEM THIS IS A VERY DANGEROUS SITUATION WHEN CARS ARE BEHIND ME AND CAN RESULT IN A CRASH CAN YOU PLEASE REACH OUT TO ME AT [XXX] OR PRIORITY HONDA HAMPTON VA ([XXX]) TO CORRECT THIS DANGEROUS PROBLEM WITH MY VEHICLE I SEE OTHERS HAVE HAD THIS PROBLEM . I HAVE ANY RECORDED THIS ON MY PHONE AND SHOW THEM CAR NOT MOVING RPMS GOING UP THE ADVISOR [XXX] STATES LOOKS LIKE TRANSMISSION SLIPPING BUT IT WONT DO FOR THEM. MY VEHICLE IS CURRENTLY AT PRIORITY HONDA HAMPTON AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF THE BRAKE PEDAL WERE DEPRESSED QUICKLY AND THE ACCELERATOR PEDAL WERE SUDDENLY DEPRESSED INADVERTENTLY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE AND WOULD SUDDENLY ENGAGE AND OPERATE NORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
MY CAR WAS REPAIRED IN 2004 DUE TO A RECALL.THE ISSUE HAS ACCURED AGAIN AND THE ACURA DEALER WANTS TO CHARGE ME $7000 TO FIX THE TRANSMISSION AGAIN.
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
ALL THE RECALLS HAVE BEEN TAKEN CARE OF BUT IT STILL HAS THE TRANSMISSION ISSUE. I HAVE SEEN MANY COMPLAINTS ABOUT THIS AND ACURA DOES AGREE THAT THERE A KNOWN ISSUE AND WON'T ANYTHING TO RECTIFY THE ISSUE. ME AND A LOT OF OTHER OWNERS ARE CONSIDERING A CLASS ACTION SUIT TO FORCE ACURA TO RECTIFY THE ISSUE THAT IS WELL KNOWN IN THESE TRANSMISSIONS. WHEN YOU CALL THE DEALER THEY KNOW EXACTLY WHAT THE ISSUE IS BUT WANT TO PUT IN A REBUILT TRANSMISSION AND CHARGE BETWEEN $2500 TO $3800. THIS IS RIDICULOUS IF THE ISSUE IS KNOWN WHY NOT FIX IT AND THE LOYAL CUSTOMERS HAPPY.
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
RECALL ON APRIL 1ST MY MOTHER DROVE HER RECENTLY PURCHASED 2002 ACCURA MDX TO WORK ABOUT A 5 MIN DRIVE TEN MIN AFTER SHE PARKED AND ARRIVED TO WORK HER CAR WAS INFLAMS AND FIRE FIGHTER INVESTIGATORS STATED IT WAS A ELECTRICAL FIRE THAT CAUSED HER CAR TO BLOW UP
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S OCCURRING WITH ALOT OF THESE MODELS.
TAKAYA RECALL, I'M HAVING TRANSMISSION ISSUES WHILE I'M DRIVING ON THE HIGHWAY THE VEHICLE SEEMS TO SLOW DOWN AND THEN PICKS UP SPEED I HAVE TROUBLE SWITCHING GEARS WHEN I TRY TO REVERSE THERE'S NO MOVEMENT THE ALL OF THE SUDDEN THE VEHICLE WILL DO OUR HARD JERK REVERSE MOTION AND STARS GOING IN REVERSE. PASSAGES AIR BAG READ A CODE OF AIRBAG MALFUNCTION. TORQUE CONTROL, GEARS GETTING STUCK FLASHING D5 LIGHT AFTER GOING OVER 40.
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SUDDENLY MALFUNCTIONED AND THE VEHICLE WOULD NOT DRIVE FORWARD OR ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE AT 59,000 MILES. THE FAILURE MILEAGE WAS 122,000. UPDATED 04/26/16*LJ *TR
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
DROVE VEHICLE ON THE HIGHWAY AND NOTICED A VIBRATION IN THE FRONT END. ALSO NOTICED WHEN DRIVING VEHICLE IN THE MORNING A VIBRATION THAT FELT LIKE DRIVING OVER RUBBLE STRIPS. TALKED TO MY DAUGHTER (PRIMARY DRIVER) AND SHE SAID THE VIBRATION HAS BEEN OCCURRING FOR A COUPLE OF MONTHS, BUT NOT CONSISTENTLY. DID SOME RESEARCH AND TOOK VEHICLE TO A TRANSMISSION MECHANIC. NEED A NEW TRANSMISSION. BOUGHT THIS ACURA IN 2006 AS A CERTIFIED VEHICLE FROM DEALER WITH 43K MILES. TORQUE CONVERTER WAS REPLACED IN 2009 AT 90K MILES. NEED A NEW TRANSMISSION AT 156K. I EXPECTED MORE FROM A HONDA VEHICLE.
SRS LIGHT ILLUMINATED AT APPROXIMATELY 130000 MILES. MECHANIC STATES CODE 15-3 "FAULTY OPDS SENSOR". SENSOR IS FAULTY BY DESIGN, IS NOT AFFECTED BY AGE OR USE OF VEHICLE. PREVIOUS EXTENDED WARRANTY ADDRESSED THIS CODE, WITH LANGUAGE IN WARRANTY STATING VEHICLES PAST 10 YEAR MARK ARE ELIGIBLE FOR GOODWILL COVERAGE TO FIX THIS ISSUE. ACURA REFUSED TO COVER COST OF THIS FIX UNDER GOODWILL. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR DESIGN FAILURES. SAFETY ISSUE AS AIR BAGS WILL NOT DEPLOY IF SRS LIGHT IS ON.
THE KEYS CAN BE REMOVED WHILE CAR IS NOT IN PARK SO IT ROLLED AND BUMPED INTO ANOTHER CAR. I CHECKED THE RECALL AND IT IS NOT INCLUDED IN THEIR RECALL. MY CAR IS 2002 ACURA MDX AND THE YEAR THEY HAVE RECALL IS 2003 VERSION.
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIVER SIDE SEAT BELT SENSOR BY INDEPENDENT MECHANIC WHICH ACURA REFUSES TO BELIEVE OR ACT UPON. 3. WHEN IT COMES TO A SERIOUS SAFETY ISSUE IN A CAR COVERED AS A WARRANTY ITEM, THE COMPANY SHOULD BE REQUIRED TO DIAGNOSE THE PROBLEM AND PERFORM REPAIR PER THEIR WARRANTY AGREEMENT WITHOUT CHARGE. THEY ARE PUTTING LIVES IN DANGER BY INSISTING ON NOT PERFORMING THE WORK UNTIL COMPLETING THEIR OWN DIAGNOSTIC CHECK AT THE CAR OWNERS COST. 4, THIS LIGHT IS ON FROM CAR START UP TO ENGINE TURN OFF.
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE JERKED BEFORE MOVING FORWARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,810. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE KEY RANDOMLY WOULD NOT TURN OVER. INTERMITTENTLY, THE ANTI-THEFT FEATURE ACTIVATED AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED MORE THAN FIVE TIMES IN WHICH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO MANEUVER THE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 04/14/16*LJ *TR
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, BOTH FRONT WHEELS SEIZED AND THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,875.
PRIOR TO BUYING, I CALLED ACURA IN FORT WALTON AND ASKED IF THERE WERE ANY RECALLS ON MY VEHICLE. THEY SAID NO. I PURCHASED A 2002 MDX ONLY TO FIND OUT LATER THAT THESE VEHICLES HAVE HAD MAJOR HAZARDOUS TRANSMISSION ISSUES. I ALSO FOUND THAT THERE WAS A RECALL ON MY VEHICLE FOR THE TRANSMISSION. THE RECALL STATED THAT ACURA WOULD EITHER INSTALL A JET PACK--IF THE VEHICLE HAD LESS THAN 15,000 MILES ON IT OR IF IT HAD MORE THAN 15,000 MILES ON IT, THEY WOULD REPLACE THE TRANSMISSION. I SPOKE WITH [XXX] IN ACURA CUSTOMER RELATIONS AND HE LOOKED UP MY VIN AND SAID THAT HE DID SEE THE RECALL BUT THAT MY VEHICLE "WAS INSPECTED AND NO ISSUES WERE FOUND" IN 2005 AND DUE TO THAT INSPECTION THE RECALL WAS "COMPLETED". HOWEVER, I BROUGHT UP THE FACT THAT THE RECALL STATES THAT THEY WERE TO EITHER ADD A JET PACK (COOLER) IF THE VEHICLE WAS LESS THAN 15,000 MILES OR REPLACE THE TRANSMISSION IF THE VEHICLE HAD MORE THAN 15,000 MILES. HE THEN CHANGES HIS STORY AND SAID "WELL THEN OF COURSE THE JET PACK WAS INSTALLED". I GOT OFF THE PHONE WITH HIM AND POSTED TO ACURA'S FACEBOOK PAGE AS AT THIS POINT, I HAVE HEARD CONFLICTING STORIES. THEY HAD ANOTHER CUSTOMER RELATIONS PERSON CALL ME AND SHE GAVE ME THE NAME OF THE DEALERSHIP THAT DID THIS "INSPECTION" IN 2005. I CALLED THE DEALERSHIP AND THEY SAID THE SAME THING "IT SHOWS THE RECALL WAS COMPLETED IN 2005 BUT WE DON'T KNOW HOW IT WAS COMPLETED". BASED ON THE CARFAX, THE VEHICLE HAD 18,000 MILES ON IT IN 2004. ACCORDING TO THE RECALL, SINCE IT SURPASSED THE 15K MARK, THEY SHOULD HAVE REPLACED THE TRANSMISSION IN 2005--NOT INSTALLED A JET PACK. IN ANY CASE, I ASKED THE SHOP MY CAR IS AT TO LOOK AND THEY SAID THERE IS NO JET PACK OR COOLER INSTALLED. THEY ALSO INFORMED ME THAT I NEED A NEW TRANSMISSION AND THAT THE CAR COULD HAVE LOCKED UP ON ME AND CAUSED A CRASH. THANK GOD THAT DIDN'T HAPPEN WITH MY KIDS IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE AIR BAG LIGHT IS RED...I TOOK IT TO ACURA IN STOCKTON....AND THEY SAID. THEY WON'T CHECK IT UNTIL I PAY THEM $120...I AM WORRIED IT IS FAULTY...I DON'T NEED TO PAY THEM TO CHECK AND FIX IT...THE AIR BAG SHOULD NOT BE FAULTY AT ALL.....IT IS NOT A WEAR AND TEAR ITEM...IT IS A INTERNAL PRODUCT THAT IS DAMAGED.
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE LATCH FOR THE REAR PASSENGER SIDE SEAT WAS NOT WORKING PROPERLY. THE CONTACT WAS NOT ABLE TO ADJUST THE SEAT BACK UPON MANEUVERING THE LATCH. THE DEALER STATED THAT THE HOSE AND THE WIRES CONNECTED TO THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 10/10/14*CN
UPON EXITING OFF THE FREEWAY AND ACCELERATING ONTO A BUSY 3 LANE STREET, MY VEHICLE ENGINE BEGAN REVVING AND HAD NO POWER. IT ACTED LIKE IT HAD BEEN SHIFTED TO NEUTRAL. I SHIFTED TO A LOWER GEAR AND IT CAUGHT AND ALLOWED ME TO GET ENOUGH POWER TO COAST TO A PARKING SPOT OFF THE BUSY STREET THAT HAD NO SHOULDER TO PULL A NON WORKING VEHICLE TO. I WAS NEARLY REAR ENDED BECAUSE OF THE LOSS OF POWER SO SUDDENLY. I WAS FORTUNATE THAT I HAD JUST GOT OFF THE FREEWAY OR IT COULD HAVE BEEN MUCH WORSE. I READ ON LINE THAT THE 2001 AND 2002 ACURA MDX HAS HAD A COMMON PROBLEM WITH TRANSMISSION FAILURE. AT A QUOTE FOR REPAIR OF $5,400 THIS IS A MAJOR ISSUE AS I AM A FULL TIME STUDENT. OF GREATER CONCERN IS THE SAFETY ISSUE THAT I COULD HAVE BEEN REAR ENDED AND CAUSED A MAJOR ACCIDENT. THE DEALER OFFERED $500 OFF AS CONCESSION THAT THERE IS A "KNOWN" PROBLEM WITH THE 2001 AND 2002 TRANSMISSIONS. PRIOR TO THE TRANSMISSION FAILING, I WAS ONLY OFFERED $2,000 AS TRADE IN VALUE TOWARDS A NEW VEHICLE. *TR
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND DECELERATED WITHOUT BEING PROMPTED. NONE OF THE WARNING LIGHTS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,034. THE CURRENT MILEAGE WAS 155,530.
MY WIFE WAS DRIVING WEST BOUND ON HWY 50 JUST WEST OF POLLOCK PINES CA. I WAS IN THE PASSENGER SEAT. THE VEHICLE ABRUPTLY DOWNSHIFTED TO LOW GEAR AND SPUN OUT OF CONTROL . WE GLANCED OFF THE CENTER MEDIUM WITH MINIMAL DAMAGE TO THE VEHICLE. MY WIFE AND I WERE VERY SHOOK UP. I SWITCHED SPOTS WITH HER AND MOVED THE CAR OFF THE FREEWAY. WE DROVE THE VEHICLE THE REST OF THE WAY HOME (10 MILES) USING BACK ROADS NOT GOING OVER 20 MPH. WE CONTACTED NIELLO ACURA OF SACRAMENTO AND THEY TOLD US TO BRING THE CAR TO THEM AND THEY WOULD SEE WHAT THEY CAN DO FOR US. THEY TOLD ME I WOULD HAVE TO PAY $5,500 FOR A NEW TRANSMISSION AND THEY WOULD NOT TAKE CARE OF THIS AS A SAFETY ISSUE. IF THIS HAPPENS TO SOMEONE ELSE, THEY MIGHT NOT BE AS LUCKY AS WE WERE. I WAS TOLD THERE WAS A RECALL FOR THIS ISSUE (THE TRANSMISSION DOWNSHIFTING UNEXPECTEDLY). I ASKED THE ACURA DEALER ABOUT THIS AND THEY TOLD ME THE VEHICLE HAD ALREADY HAD THE FIX INSTALLED IN 2004. IF THIS IS A COMMON PROBLEM WITH THIS VEHICLE, OTHER PEOPLE COULD BE EFFECTED OR EVEN INJURED. OVER THE PAST YEAR THE CHECK ENGINE LIGHT CAME ON A COUPLE TIMES BUT WITHIN A DAY OR TWO IT WOULD GO OUT. NOW THE LIGHT IS ON. THE CODES THAT ACURA TOLD ME ARE P700 AND P730. *TR
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE STEERING WAS EXTREMELY ROUGH AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,672.
AIR BAGS DID NOT INFLATE WITH FRONT COLLUSION. CAR TURNED LEFT IN FRONT OF US. FRONTAL IMPACT AIR BAGS DID NOT DEPLOY. *TR
Data synced from NHTSA on May 4, 2026