NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Acura MDX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Odometer Fraud. The contact purchased a 2015 Acura MDX. It was later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 82,000 and at the time of registration, it was discovered that the mileage was 167,000.
I saw previous warning when I pulled my credit report on Experian, but I am not seeing any recalls currently. My driver side taillight is malfunctioning. It appears there is a problem with the seal which is allowing water to get inside the assembly, causing it to short out. I realize this vehicle is a 2015 but thought I would mention in case this is still an issue under recall.
Odometer Fraud. The contact purchased a 2015 Acura MDX. The contact stated that upon retrieving the Carfax report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 105,000, and the mileage on the Carfax report was 215,000 in July 2025. The MVA was contacted and referred the contact to the Police Department, and the contact was referred to the NHTSA Hotline for assistance.
All of a sudden the brakes are automatically applied with collision avoidance amber coming on dash heads up display while I am on freeway approximate speed 30-40 mph with no apparent vehicle in front.this has also happened at lower speeds in local driving roads.Braking is pretty severe and dangerous could be rear ended by other vehicles ..This is a Collision mitigating system falsely coming on with no vehicle in front very dangerous.It has happened about 3 times intermittently. Taking in vehicle to local Acura dealer on 24 th June 2025 for check up
The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the tailgate lid lights did not function as intended. The contact was pulled over by the local Police and was informed that the taillights were not operating. The vehicle was taken to another local dealer where the vehicle was diagnosed with failed tailgate lid lights. The contact was informed that the tailgate lid lights needed to be replaced. The vehicle was not repaired. The contact was advised that the manufacturer had denied the repair under warranty or unknown recall repairs. The contact stated that the vehicle was previously serviced by the dealer, and the previous dealer performed a recall repair under NHTSA Campaign Number: 19V256000(Exterior Lighting); however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The manufacturer denied the repair under warranty because of the failed recall repair. The failure mileage was approximately 185,000.
Paint peeling on roof (white diamond pearl paint).
The contact owns a 2015 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over onto the shoulder of the roadway. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the engine had been repaired by the dealer less than a month before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,700.
For the last 50k miles we've taken our Acura MDX to the dealership for regular oil changes. Almost every visit results in a bad battery. We've had the dealership replace a side mirror due to the electrical and several batteries as well. They've kept it for several days diagnosing issues but haven't to this day found out what's wrong with it. Now my back taillight stopped working, we bought another one and replaced it for it to work for a couple months and stop working again. Now we've taken it to another place for diagnosing, they have said the inter taillight assembly and wiring needs replaced. Seems like this has been the issue the entire 6 yrs we've been complaining. The dealership says they took care of the problem already, clearly this is a safety issue when driving at night especially. Having a taillight that works off and on is not my idea of safe or "fixed" according to the dealership.
Acura issued Warranty Extension TSB 19-029 on 2014-2016 MDX with white diamond pearl paint. The extension covers the roof and rear door. My roof began peeling in or around 2022 and the roof was repainted without issue. The rear door just showed signs of the defect in August 2024, and the issue is clearly the same manufacturer defect as identified in the document, however, Acura is unwilling to correct the defect due to the warranty period now being expired.
The contact owned a 2015 Acura MDX. The contact stated that while exiting the car wash parking lot, the vehicle was in neutral. The contact entered the vehicle. The contact attempted to shift the gear into drive, however the gear shifter was inoperable and did not move. The contact stated the vehicle independently accelerated and was unstoppable. The vehicle crossed a busy parking lot, the vehicle went up two embankments, crashed into a lamp pool, and then into a tree before coming to a complete stop. A police report was filed. The vehicle was towed to the contact's residence. All the air bags deployed. The contact sustained several injuries and received medical attention at the local hospital. The vehicle was deemed as a total loss. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,000.
Tail lights (rear running lights) don’t work, when break light and turn lights work
See attached letter for complaint
The sun/moon roof glass on our 2015 Acura MDX spontaneously shattered while my wife was driving down a major thoroughfare in our area. If the inside cover below the glass had been open, my wife could have been seriously injured by falling shards of glass. Furthermore, she could have been easily distracted and involved in an accident by the loud, exploding sound of the glass shattering. An inspection by myself and the dealer service department determined no external force or object caused the glass to shatter. It happened spontaneously. Nevertheless, the dealer's assessment is that the shattering was not caused by a manufacturing defect. When I contacted Acura Owner Support, I was told no other incidents of this kind have been reported even though I pointed out the the representative that a Class Action lawsuit has been filed against Acura for this very same issue.
transmission torque converter shudder during 20 to 45 mph.
Torque converter shutter at speeds of 30mph - 45mph causing erratic acceleration fluctuations. I addressed the concern with the dealership at around 72,000 miles (just out of manufacturers warranty). I told there was a fluid recall. They changed the fluid which remedies the issue. The transmission fluid has to be changed every 5,000-10,000 for the vehicle to perform with a less noticeable transmission shudder. Manufacturers recommends changing every 30,000 miles to prevent transmission slipping. I did contact Acura and they dismissed my concerns, stating I drove the vehicle too much. After researching online this seems to be a common concern/problem other Acura MDX owners are experiencing.
WHILE CAR IS SHIFTING IDLE HANGS AND SHUTTERS AROUND 1600-2000 RPM. LEFT FRONT AND REAR SHOCKS HAVE LOUD NOISES WHEN TRAVELING OVER BUMPS.
APPEARS TO HAVE ISSUES SHIFTING FROM D4 TO D5 OR WHILE IN D5. ROUGHLY AROUND 1.6K RPM THE VEHICLE SOUNDS LIKE IT IS DRIVING OVER RUMBLE STRIPS. I THINK IT MIGHT BE A TORQUE CONVERTER PROBLEM.
WHEN TURNING SLOWLY (IE PARKING LOTS), THERE IS KNOCKING/CREAKING SOUND HEARD ON THE DRIVER'S SIDE. DEALER CONFIRMED NOISE BUT NOT ABLE TO SAY EXACTLY WHAT IS WRONG OR WHY OTHER THAN TO SAY THAT IT NEEDS FRONTS AXLES ON BOTH SIDES REPLACED AT COST OF $1200+. IN MY OPINION, THEY DIDN'T PROPERLY DIAGNOSE IT (AND REALLY ARE JUST GUESSING AT PROBLEM). THEY ONLY TEST DROVE IT AND THAT IS NOT ONLY WAY TO DIAGNOSE PROBLEM WITH VEHICLE. IT APPEARS TO BE A PRODUCT QUALITY ISSUE IN MANUFACTURING. THE CAR IS 5 YEARS OLD AND HAS 70,000 MILES. ALL SIGNS SHOWED THAT IT HAS BEEN TAKEN CARE OF BY PREVIOUS OWNER AND NOW BY ME. I HAVE HAD IT FOR ABOUT YEAR WHEN IT HAD 65000 MILE. AT THIS STAGE OF ITS LIFE, IT SHOULD NOT NEED AXLES REPLACED. IF THIS WAS A GM CAR, I'D SAID THAT'S PROBABLY TRUE BUT THIS IS AN ACURA WE ARE TALKING ABOUT. THE CAR HAS NOT EVEN BEEN BROKEN INTO AT THIS MILEAGE.
TRANSMISSION SLIPS ,AND HESITATES TO SHIFT NORMALLY AND THEN GOES NORMAL AGAIN. VEHICLE IS IN MOTION WHEN THIS OCCURED ,IT HAPPENED WHILE CRUSING AT 35 MPH, AND AT 50 MPH, STREET ,AND HIGHWAY. .
I WAS DRIVING 80 MPH ON THE HIGHWAY WHEN THE PASSENGER SIDE WINDSHIELD GARNISH FLEW OFF THE CAR. AFTER INSPECTION, IT APPEARS THE CLIPS THAT HOLD THE GARNISH ON WERE BROKEN.
ON 01/18/2020. I CAN NOT START MY 2015 ACURA MDX ANYMORE WHEN I WAS ON THE WALMART PARKING LOT, POWER STEERING SYSTEM ( EPS) PROBLEM " LIGHT WAS ON, THE STEERING WHEEL WAS LOCKED UP. THE CAR HAS 61,035 MILES.
The contact owns a 2015 Acura MDX. The contact stated that while the vehicle was parked, he observed condensation in both taillights and the taillights did not illuminate as intended. The vehicle was taken to a dealer where it was diagnosed that the lid light needed to be replaced. The vehicle was repaired, but the failure reoccurred with the right taillights. The manufacturer was notified of the failure. The failure mileage was 35,163.
ON PARTICULARLY COLD DAYS IN TEXAS BETWEEN 30 AND 45 DEGREES FAHRENHEIT, MY ACURA WILL NOT START. THE ELECTRONIC COMPONENTS WORK, BUT THE ENGINE REVS UP FOR ABOUT 5 SECONDS THEN IT TURNS OFF. AFTER THAT THE WARNING LIGHTS FOR STABILITY CONTROL, POWER STEERING EPS, LANE DEPARTURE ASSIST, CHECK ENGINE LIGHT, EMISSION SYSTEMS, HILL START ASSIST, COME ON AND STAY ON BUT THE ENGINE IS OFF. AFTER I TRY TO TURN IT ON AND TURN IT OFF COMPLETELY FOR OVER FIVE TIMES, THEN THE ENGINE CAME ON AND THE MDX WAS DRIVEABLE. WHILE WE DROVE, THE WARNING LIGHTS STAYED ON. WHEN WE GOT TO OUR DESTINATION, WHICH WAS ABOUT 3 MILES, TURNED OFF THE CAR, AND THEN TURNED IT BACK ON, ALL THE WARNING SIGNS WERE GONE. THIS IS THE SECOND TIME IT HAPPENS, THE FIRST TIME IT HAPPENED WAS ABOUT THREE MONTHS AGO. THE NIGHT BEFORE, THE BLINKERS WERE ACTING UP. THE LEFT BLINKER SIGNAL INSIDE, WAS SOLID GREEN AND THE SIGNAL LIGHT OUTSIDE WAS FLASHING VERY DIMMLY AND SLOW, THE CLICKING SOUND TO ALERT THAT THE SIGNS LIGHT WAS ON WAS NOT CLICKING. THE RIGHT BLINKER SIGNAL INSIDE FLASHED BUT DID NOT MAKE THE CLICKING SOUND TO ALERT THAT IT IS ON, THE LIGHT OUTSIDE BLINKED NORMALLY. TODAY EVERYTHING IS BACK TO NORMAL.
1. ENGINE EMMISION PROBLEM INDIACTOR - ACURA MAINTANANCE PERSONAL TOLD ME THAT THE WARNING IS BECAUSE OF THE CATALYST SYSTEM EFFICIENCY IS BELOW THRESHOLD NUMBERS AND THEY GOING ADJUST THE SOFTWARE TO INCREASE THE THRESHOLD AND I SHOULD PAY FOR THE UPDATE. 2. STEERING COLUMN SCREECHES OR SQUEALS WHEN IT IS ADJUSTED.
BOUGHT OUR 2015 ACURA MDX LESS THEN 6 MONTHS AGO FROM A CERTIFIED USED ACURA DEALER. LAST WEEK, THE EMS, POWER STEERING AND TRANSMISSION LIGHT CAME ON. CAR STAYS IN FIRST GEAR AND JERKS WHILE DRIVING. SPEEDOMETER IS WEIRD. BROUGHT TO ACURA DEALER, OF COURSE THE LIGHTS WERE OFF BY THEN. WAS TOLD WE NEED TO DO SPECIAL TRANSMISSION FLUSH. A WEEK LATER LIGHTS ARE LOL BACK ON! I DRIVE MY KIDS TO AND FROM SCHOOL AND DON'T FEEL SAFE ANYMORE WITH MY CAR
TRANSMISSION SLIPS,AND HESITATES TO SHIFT NORMALLY AND THEN GOES NORMAL AGAIN. VEHICLE IS IN MOTION WHEN THIS OCCURED ,IT HAPPENED WHILE CRUSING AT 35 MPH, AND AT 50 MPH, STREET ,AND HIGHWAY. I HAVE TAKEN IT INTO THE DEALER MULTIPLE TIMES TO FIND THE ISSUE AND ANYWAYS END UP WITH NO ANSWERS, I HAVE BEEN ABLE TO FIND MULTIPLE PEOPLE WITH THE SAME MAKE AND MODEL THAT HAVE THE SAME ISSUES WITH THEIR VEHICLE. I BOUGHT THIS CAR WITH 25,000 MILES AND IT NOW HAS 125,000 PROBLEM HAS NOT GOTTEN BETTER OR WORSE HAS BEEN THE SAME. THE BRAKE WARNING ALSO POPS UP RANDOMLY WHEN NO OTHER CARS ARE NEAR.
VEHICLE STOPS ACCELERATING WHILE DRIVING AND LOSES POWER WITHOUT WARNING. MULTIPLE ENGINE LIGHTS GO OFF: CHECK ENGINE, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, POWER STEERING SYSTEM EPS PROBLEM, VEHICLE STABILITY ASSIST VSA PROBLEM, HILL START ASSIST PROBLEM, TRAILER STABILITY ASSIST PROBLEM. CAR STARTS SMOKING EXCESSIVELY. RETURNED TO THE DEALER SEVERAL TIMES IN JUST A FEW DAYS AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. PROBLEM APPEARS TO RESOLVE AND THEN RETURNS AFTER DRIVING NO MORE THAN 10 MILES. INCIDENTS HAVE OCCURRED WHILE OPERATING THE VEHICLE IN 45 MPH SPEED ZONES WHERE WE HAD THE ABILITY TO PULL OVER AND GET OUT OF TRAFFIC. THIS WILL BE CATASTROPHIC IF DRIVING ON THE HIGHWAY AS THE EFFECT OF THIS MALFUNCTION IS EQUIVALENT TO HITTING THE BREAKS WHILE TRAVELING AT HIGH SPEED. CAR IS CURRENTLY BACK WITH THE DEALERSHIP FOR THE 3RD TIME IN 4 DAYS. ACURA MDX DRIVERS SHOULD BE ALERTED TO THIS PROBLEM IMMEDIATELY - IT HAPPENS WITH NO WARNING.
CAR STARTED TO DRIVE 'JUMPY', THE LOCAL SHOP DID DIAGNOSE A TRANSMISSION ISSUE ABOUT WHICH ACURA HAD A SERVICE BULLETIN- AT LOW SPEED OR AT SUDDEN ACCELERATION CAR WOULD DRIVE UNEVEN, INTERRUPTED; AT CONSTANT HWY SPEED THERE WOULD NOT BE A PROBLEM; CHECK ENGINE LIGHT TURNED ON EMISSION SYSTEM PROBLEM. LOCAL SHOP DID REGULAR MAINTAINENCE AS THE SERVICE LIGHT HAD TURNED ON, DIAGNOSED THE FAULT IN CONCORDANCE TO ACURA'S OWN SERVICE BULLETIN HOWEVER UPON TRAVEL TO ACURA DEALERSHIP THIS WAS 'NOT REPRODUCIBLE'. UPON RETURNING HOME CAR STARTED AGAIN TO INTERRUPT WITHOUT CHECK ENGINE LIGHT ON. DIAL OF RPM JUMPS UP AND DOWN WITHOUT REMAINING EVEN ATA CONSTANT SPEED. CAR HAS NEW SPARK PLUGS, OIL, FILTERS, HOWEVER THE LOCAL SHOP HAS DEFERRED THE REST FOR THE DEALERSHIP. ACURA DEALER IN SAVANNAH EXPLAINED THAT THE ISSUE IS IN FACT NOT A 'RECALL' AND I SHOULD BRING THE CAR BACK IF IT DOES THE SAME. HOWEVER PER BULLETIN THE COVERAGE LASTS FOR CARS UP TO 80K MILES AND MINE STARTED THIS AT 79+ AND BY THE TIME I WOULD DRIVE BACK TO THE NEAREST DEALERSHIP IT WOULD PROBABLY EXCEED 80K MILES, WHICH THEY SAID THEY WOULD TAKE INTO CONSIDERATION SHOULD THIS RECUR. OBVIOUSLY THE ISSUE IS KNOWN BUT BECAUSE IT IS NOT A OFFICIAL 'RECALL' THEY WOULD DO NOTHING.
VEHICLE SHUDDERS AT 35-40 MPH, THE SHUDDERING IS HARDER WHEN GOING UP A SLIGHT INCLINE. IT SEEMS THAT THE VEHICLE DOESN'T WANT TO SHIFT DOWN A GEAR. I HAVE TO EITHER LET GO OF THE GAS OR GIVE IT MORE GAS FOR THE SHUDDERING TO STOP.
WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.
I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.
AUTOMATIC SAFETY DOOR RELOCK FAULTY. THE REMOTE WAS USED TO UNLOCK THE DOORS. THE REAR DOOR WAS OPENED AND THE BABY WAS PLACED IN THE CAR SEAT. THE DIAPER BAG WAS THEN PLACED ON THE FLOOR OF THE BACK SEAT. DOORS AUTOMATICALLY RE-LOCKED AFTER 30 SECONDS WITH BABY AND CAR KEYS STUCK INSIDE. 911 WAS CALLED TO RESCUE THE BABY AND BUST OPEN THE DOOR. THIS SHOULD ABSOLUTELY NEVER HAPPEN. AFTER CHANGING THE SETTINGS TO 90 SECONDS, THE CAR STILL LOCKS AT 30. ACURA DENIES HEARING THIS HAPPEN. ACURA SAYS THERE IS NO WAY TO DISABLE THIS "FEATURE".
VEHICLE HAD NUMEROUS PROBLEMS THROUGHOUT THE FIRST TWO YEARS OF OWNERSHIP, WHICH THE DEALERSHIP WAS VISITED FOR REPEATEDLY. THESE PROBLEMS OCCURRED WHEN THE WEATHER WAS VERY COLD, USUALLY BELOW ZERO (F), AND INVOLVED MULTIPLE DISFUNCTIONAL SENSORS ALL DISPLAYING INOPERATIVE. WHEN THESE SENSORS DISPLAYED ERRORS, THAT COMPONENT OF THE CAR WOULD NOT FUNCTION CORRECTLY. (ONE TIME THERE WAS AN ISSUE WITH THE COLLISION MITIGATING SYSTEM, AND THE BRAKES AUTOMATICALLY ENGAGED ON AN ICY ROAD AT FULL SPEED--ANOTHER THERE WAS A PROBLEM WITH THE AWD WHICH TURNED THE VEHICLE INTO A FRONT WHEEL DRIVE OPERATION). DEALERSHIP DISCOVERED AFTER MULTIPLE VISITS, AND WHEN WE TOLD THEM WE WERE GOING TO TRY TO PURSUE A LEMON LAW PROTECTION ON THE VEHICLE, THAT IT WAS A POWER CONTROL MODULE THAT WAS BAD. THIS WAS REPLACED. VEHICLE RAN MOSTLY ERROR FREE FOR SOME TIME AFTER. ON THE MORNING OF 2/15/2018, THE VEHICLE WAS STARTED IN ORDER TO WARM UP. WHILE PARKED WITH THE ENGINE RUNNING, VEHICLE CAUGHT ON FIRE SOMEWHERE BEHIND THE DASH ON THE PASSENGER SIDE. WE PUT THE FIRE OUT USING A FIRE EXTINGUISHER. THANKFULLY, I WAS NOT DRIVING THE VEHICLE AS I WOULD HAVE BEEN 5 MINUTES LATER, AS I HAD NO FIRE EXTINGUISHER IN THE CAR; AND ALSO THANKFULLY THERE WAS NOT GOING TO BE A PASSENGER IF I HAD BEEN DRIVING, AS THE FLASH WAS IMMEDIATE AND INTENSE ON THE PASSENGER SIDE. FURTHER, IT DID NOT CATCH OUR HOUSE OR SHOP ON FIRE WHEN IT WENT, AS IT COULD HAVE. VEHICLE WAS A TOTAL LOSS. DOCUMENTATION OF NUMEROUS PROBLEMS (RECEIPTS OF VISITS TO DEALERSHIP) AND PHOTOS OF DAMAGE TO CAR AFTER FIRE ARE AVAILABLE UPON REQUEST.
I DRIVE A 2015 ACURA MDX, WHICH I BOUGHT BRAND NEW. IT IS IN EXCELLENT CONDITION WITH LIMITED MILEAGE. TWO DAYS AGO WHILE I WAS DRIVING RIGHT BEFORE I REACHED MY HOUSE, SUDDENLY THERE WAS A LOUD EXPLOSION FROM MY LEFT SIDE. I STOPPED THE CAR AND FOUND THE LEFT SIDE MIRROR CASE COMPLETELY CRACKED WITH HOLES AND PIECES, HANGING BY THE WIRES THAT CONNECT IT TO THE REST OF THE UNIT. THIS IS A SMALL NEIGHBORHOOD SITUATED AT A CUL DE SAC. THERE WERE NO TRAFFIC, DEER, BIKERS, OR BIRDS AT THE TIME. I COULD NOT FIND ANY FALLING OBJECTS EXCEPT THE BROKEN PIECES FROM THE MIRROR CASE AND SOME LANDED 20 FEET AWAY. I AM SURE IT WAS NOT SHOT BY ANY GUN. IF I HAD NOT BEEN IN THE CAR WITH THE WINDOW CLOSED, I COULD HAVE EXPERIENCED SERIOUS INJURIES. IF SOMEONE HAPPENED TO BE NEAR THE MIRROR, THE PERSON'S FACE COULD HAVE BEEN BLOWN OFF. THE NEXT DAY I CALLED THE ACURA CLIENT RELATIONS AND I WAS TOLD THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. HOWEVER, I CHECKED ONLINE AND FOUND A LIST OF ACURA CONSUMERS HAVE COMPLAINED ABOUT SIMILAR ISSUES SINCE 2006 AND ACURA HAD NEVER ADDRESSED THIS SAFETY ISSUE AND CONTINUES TO DISMISS OR DENY THE ISSUE (LINK: HTTP://WWW.MDXERS.ORG/FORUMS/14-PROBLEMS/25607-REAR-VIEW-MIRROR-LEAK-EXPLOSION-3.HTML). I AM NOW WORRIED ABOUT THE OTHER MIRROR MIGHT EXPLODE ONE DAY AND CAUSE SERIOUS SAFETY COMPLICATIONS.
EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.
POWER STEERING SYSTEM (EPS) PROBLEM. STEERING JAMMED. VERY HARD TO STEER.
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD, LAUREL, MD), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
THREE MONTHS AFTER OWNING THIS 2015 MDX MY POWER STEERING FAILED AS I WAS DRIVING (EPS FAILURE) AND MAKING A LEFT TURN. THIS CAUSES THE VEHICLE TO LOSE POWER STEERING MAKING IT ALMOST IMPOSSIBLE TO STEER. THIS SAME EPS FAILURE HAS OCCURRED 4 TIMES WITHIN 11 MONTHS WITH THE VEHICLE, ALWAYS WHEN TURNING LEFT. THE VEHICLE HAS APPROXIMATELY 33,000 MILES, THE FIRST TIME IT OCCURRED THERE WERE APPROXIMATELY 15,000 MILES ON IT. TWICE THIS HAPPENED IN PARKING LOTS AND TWICE IT HAPPENED WHEN DRIVING ON MAJOR ROADS WHILE TURNING. IT HAD TO BE TOWED ALL 4 TIMES AS THIS RENDERS IT UNDRIVEABLE AND UNSAFE.
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
TL* THE CONTACT OWNS A 2015 ACURA MDX EQUIPPED WITH CONTINENTAL CROSSCONTACT LX SPORT TIRES, SIZE: 245/55/R919 103H (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE PREMATURELY DETERIORATED WITH HOLES AND GOUGES ON BOTH SIDES OF THE OUTER TREAD. IN ADDITION, THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE FRONT PASSENGER SIDE TIRE WAS REPLACED WITH A SPARE TIRE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A TIRE REPAIR SHOP WHO VISUALLY INSPECTED THE TIRES. THE TIRE SHOP PROVIDED NO WRITTEN INSPECTION AND DIAGNOSIS REGARDING THE CONDITION OF THE FRONT PASSENGER SIDE TIRE AS WELL AS THE OTHER THREE TIRES. THE CONTACT WAS INFORMED BY THE TIRE REPAIR SHOP TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER PROVIDED NO ASSISTANCE. THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHO REMOVED THE TIRE FROM THE RIM. UPON FURTHER INSPECTION OF THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT THE INNER TIRE WAS SHREDDED ALL THE WAY AROUND WITH A BLACK POWDERY SUBSTANCE ON THE INNER AND OUTER PART OF THE TIRE. THE CONTACT REPLACED ALL FOUR TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.
WHILE DRIVING ON THE HIGHWAY (MORNING TRAFFIC MOVING AT SPEED LIMIT - 65-70 MPH) I SMELLED SMOKE. IMMEDIATELY FOLLOWING THIS THERE WAS A THUD AND THEN THE CHECK ENGINE, LDW AND OTHER LIGHTS ILLUMINATED ON THE DASH, ALONG WITH AUDIBLE ALARM SOUND. SMOKE WAS NOW VISIBLE, COMING FROM THE ENGINE (UNDER THE HOOD). I WAS ABLE TO MOVE FROM THE MIDDLE LANE TO THE RIGHT LANE/EXIT LANE AS I KNEW I NEEDED TO PULL OVER IMMEDIATELY. SINCE I WAS IN AN EXIT LANE THERE WAS NO REAL SHOULDER AND I STARTED DOWN THE EXIT RAMP. THE SMOKE WAS VERY STRONG AT THIS POINT. I WENT TO DEPRESS THE BRAKES TO SLOW DOWN ON THE EXIT RAMP AND TRY TO PULL THE CAR OVER BUT I HAD NO BRAKES. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD LIMITED STEERING CONTROL AND WAS DRIVING ERRATICALLY TRYING TO KEEP CONTROL OF THE CAR WHILE ON THE EXIT RAMP. I TRIED TO PUT THE TRANSMISSION IN PARK - NO EFFECT TO SLOW THE CAR. I TRIED TO POWER THE CAR OFF - DID NOT WORK. I HAD TO DEPRESS THE EMERGENCY BRAKE TO STOP THE CAR. IT TOOK OVER 100 FEET TO STOP THE CAR (LUCKILY NO OTHER CARS ON THE EXIT RAMP) AT WHICH POINT I COULD PULL OVER ON THE SIDE OF THE ROAD. AT THIS POINT THERE WAS SMOKE BILLOWING OUT OF THE ENGINE AREA, SMOKE COMING IN TO THE CAR. I CALLED 911 AND THEY RESPONDED IN ABOUT 5 MINUTES. AFTER I GOT A SAFE DISTANCE FROM THE CAR I COULD SEE FLAMES COMING FROM THE BOTTOM OF THE ENGINE. FROM THERE I COULD SEE THE FIRE START TO GROW IN THE ENGINE COMPARTMENT AND ONCE THE FIRE DEPT ARRIVED IT WAS ENGULFED IN FLAMES. THE CAR HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THIS IS A VERY CONCERNING SITUATION AS THE CAR HAD A MAJOR, CATASTROPHIC FAILURE WITH ESSENTIALLY NO WARNING, INCLUDING COMPLETE LOSS OF BRAKING AND SIGNIFICANT LOSS OF STEERING, FOLLOWED BY A FIRE. THE CAR HAD LESS THAN 12K MILES AND WAS ABOUT ONE YEAR OLD. NO ISSUES OR SERVICE OTHER THAN STANDARD MAINTENANCE.
TL* THE CONTACT OWNS A 2015 ACURA MDX. WHILE DRIVING 50 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABLE TO REPRODUCE ISSUE OR SHOW "TROUBLE CODES" UNTIL 4TH TIME IN SHOP. THE NEXT GLITCH MOVED INTO THE GPS SYSTEM AND CONTROLS ON GPS SCREEN. THE SCREEN REMAINED BRIGHT AT NIGHT. THE CONTROLS DISAPPEARED FROM SCREEN. THIS WAS VIDEO RECORDED. THE DEALER STATED THIS MUST HAVE BEEN A GLITCH. THE DEALER STATED UNABLE TO REPRODUCE THE GLITCH. THE DEALER STATED NO "TROUBLE CODE" DETECTED ALTHOUGH IT WAS CLEARLY VIDEO RECORDED WITH DATE. THE VEHICLE LOCKED THE BRAKES UP WHILE IN OPERATION WITH NO VEHICLE IN FRONT. THE OPERATOR WAS NEARLY IN A REAR END COLLISION HAD THE DRIVER BEHIND NOT BEEN FOLLOWING AT A SAFE DISTANCE. ON THE NEXT OCCASION, WHILE AT A RED LIGHT STOPPED, THE "BRAKE" WARNING CAME ON. THIS WARNING IS DESIGNED TO COME ON WHEN IN MOTION. OPERATOR WAS CONCERNED IF THE VEHICLE HAD BEEN IN MOTION AGAIN IT COULD HAVE CAUSED THE VEHICLE TO BRAKE SUDDENLY. THESE INCIDENCES COULD HAVE CAUSED SERIOUS INJURY OR DEATH. THE DEALERSHIP SIMPLY STATED THEY COULD NOT REPRODUCE THE EVENT AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. OWNER SENT RECALL ARTICLES AS IT RELATED TO BRAKING ISSUE BUT WAS INFORMED VEHICLE DID NOT FALL UNDER RECALL. OWNER IS SIMPLY ILLUSTRATING WITH DETAILED NOTES AND VIDEOS THAT THE VEHICLE HAS ELECTRONIC ISSUES THAT VARY AND ULTIMATELY HAVE TURNED INTO SAFETY CONCERNS. OWNER WANTED "SAFETY CONCERN" TO BE DOCUMENTED IN WORK ORDER BUT DEALER DID NOT DOCUMENT THIS AS SUCH. REQUESTED DEALER PUT US IN A SAFE CAR OF EQUAL VALUE. THEY REFUSED.
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000. UPDATED 09/20/16 *BF UPDATED 09/26/16.8JB
I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.
KEYLESS ENTRY COMMUNICATION ISSUE ON 2015 ACURA MDX FOR REFERENCE, KEY FOB LOCATED IN PURSE. PURSE DRAPED OVER RIGHT SHOULDER AND RESTING AGAINST THE CAR DOOR, KEY FOB NOT SITTING NEXT TO A CELL PHONE. KEYLESS ENTRY WILL NOT UNLOCK WHEN HANDLE PULLED OR LOCK WHEN BUTTON ON DOOR HANDLED PUSHED WITH INDEX FINGER. TO SOLVE, KEY FOB MUST BE PULLED OUT OF MY PURSE AND LOCK/UNLOCK BUTTON PRESSED. MY PURSE MUST BE PLACED AGAINST THE TAILGATE DOOR LOCKING MECHANISM FOR THE SENSOR TO ACKNOWLEDGE THE SIGNAL AND UNLOCK. MY KEY IS IN EXACTLY THE SAME LOCATION IT WAS THE THREE YEARS I OWNED MY 2013 AUDI Q5. NO PROBLEMS WITH KEYLESS ENTRY. THIS IS A SAFETY ISSUE IF I NEED TO GET INTO MY CAR QUICKLY (E.G. DUE TO BEING FOLLOWED, FEELING UNSAFE IN A PARTICULAR LOCATION, NIGHTTIME IN A DARK PARKING LOT, PUTTING KIDS AND GROCERIES IN THE CAR, ETC.). I HAVE PUT ITEMS DOWN ON GROUND OR IN CART, UNZIP PURSE AND GET KEY FOB OUT. DEALER REFUSING TO FIX PROBLEM BECAUSE THEY CANNOT REPLICATE. REFERENCE NHTSA ID NUMBER: 10945870; 10759256; 10725514
TRANSMISSION JERKS (BADLY) AROUND 3RD GEAR, IN LOW SPEED.
2015 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS NEVER DEPLOYED DURING COLLISION WITH ANOTHER VEHICLE. *SMD THE CONSUMER WAS SERIOUSLY INJURED IN THE ACCIDENT.*JB
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HAD NOT YET BEEN SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I HIT ANYTHING ELSE. AND I DID NOT SEE ANY ROCKS FALLING/BOUNCING AROUND ME CAR NOR ANY CARS WERE CLOSE TO MINE. I IMMEDIATELY TOOK PICTURES AFTER I PARKED CAR IN MY OFFICE BUILDING. THE GLASS IS ACTUALLY PUSHED/CURVED OUT, MEANING IT IS A SIGN OF EXPLOSION FROM INSIDE DUE TO THE POOR QUALITY OF ACURA'S THIN MOONROOF GLASS. TOTAL COST OF REPLACEMENT IS $830. I HAVE ALREADY FILED A CLAIM TO ACURA CUSTOMER RELATIONSHIP, CLAIMING THEY ARE RESPONSIBLE TO COVER THIS. THEY ARE SUPPOSED TO GET BACK TO ME BY NOV 19TH. MY CAR IS LESS THAN ONE YEAR OLD, ACURA REJECTED TO COVER THIS UNDER WARRANTY INITIALLY, SO I HAD TO FILE THIS CLAIM AND FIGHT FOR THIS HORRIBLE EXPERIENCE. IF THEY END UP REJECTING TO REIMBURSE ME, I WILL DEFINITELY AVOID ANY CARS MADE FROM HONDA GOING FORWARD AND SHARE THIS EXPERIENCE WITH ANYONE I KNOW. TERRIBLE CAR QUALITY AND I HOPE THE CUSTOMER SERVICE WILL NOT DISAPPOINT ME. I REALLY HOPE ANYONE ELSE WHO EXPERIENCE SIMILAR ACCIDENTS CAN POST A COMPLAIN HERE OR GO SOMETHING FURTHER SO THAT OUR VOICES WILL BE HEARD AND THEY CAN EVENTUALLY TURN THIS TO A MANUFACTURE DEFECT ISSUE AND START A RECALL.
Data synced from NHTSA on May 4, 2026