NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Acura TLX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ALL REPAIRS TO MY CAR HAVE BEEN PERFORMED AT THE ACURA DEALOR- POHANKA ACURA LOCATED IN CHANTILLY, VA. I HAVE HAD NUMEROUS PROBLEMS SINCE BUYING THE CAR ON MARCH 1, 2015. APART FROM RECALLS, THE MAIN CONCERN HAS BEEN TRANSMISSION, I HAVE GONE BACK AND FORTH PROBABLY 30 TIMES FOR SAME ISSUE - TRANSMISSION, YET THE PROBLEM PERSISTS DESOITE IT BEING CHANGED ONCE ALREADY. I AM TIRED OF WASTING TIME AT ACURA DEALOR. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK GEAR AS SOON AS POSSIBLE, WHICH I DID. AT THIS TIME I WAS IN LEFT LANE WITH BAD WEATHER AND ALMOST GOT HIT BY A FEW CARS. I WAS SCARED AND LITERALLY ANYTHING COULD HAVE HAPPENED. I CALLED POHANKA ACURA AND THEY SAID THERE'S NOTHING I COULD DO TO EVEN BRING THE CAR IN NEUTRAL TO GET IT OUT OF LEFT LANE TO MOVE IT TO SHOULDER. THE ALERTS HAD COME ON ONCE BEFORE AS WELL, AT WHICH TIME I NOTIFIED THE DEALORSHIP - THEY DISREGARDED THE ISSUE SAYING THAT NO ONE ELSE HAS REPORTED THIS. THE ALERTS WENT AWAY AFTER SHUTTING OFF AND RESTARTING THE CAR. NOT THIS TIME. I WAS LEFT STRANDED IN LEFT LANE. I AM SCARED AND CONCERNED ABOUT MINE AND MY FAMILY'S SAFETY. ARE THE TECHNICIANS AT POHANKA ACURA NOT TRAINED TO TROUBLESHOOT THE ISSUES? WHY DID I HAD TO GO AND SPEND HOURS AT A TIME TO TROUBLESHOOT THE SAME ISSUES OVER AND OVER AGAIN? DID THE DEALOR SELL ME A LEMON? I HAVE ALL DOCUMENTATION FOR EACH SERVICE CALL, BUT THE SPACE IS NOT ALLOWING ME TO WRITE ALL THE DETAILS AND FILE SIZE LIMITATION IS PREVENTING ME TO UPLOAD ALL THE SERVICE DOCUMENTS. PLEASE HELP!
MY CAR HAS ABOUT 74000 MILES, AND ACURA HAS CHANGED THE TRANSMISSION AND TCM ONCE ALREADY. ON OCTOBER 23, 2019 WHILE DRIVING AT A SPEED OF ABOUT 55 MILES/HR (ON HIGHWAY) ALL THE ALERTS AND INDICATORS LIT UP YET AGAIN IN THE DASHBOARD AND THE CAR SHIFTED TO NEUTRAL AND I COULD NOT SHIFT ANY GEARS WHATSOEVER. WITHIN SECONDS CAR CAME TO A COMPLETE STOP AND THE INDICATORS SAID TO PUT THE CAR IN PARK GEAR AS SOON AS POSSIBLE, WHICH I DID. AT THIS TIME I WAS IN LEFT LANE WITH BAD WEATHER AND ALMOST GOT HIT BY A FEW CARS. I WAS SCARED AND LITERALLY ANYTHING COULD HAVE HAPPENED. THIS HAPPENED ONCE BEFORE AS WELL, BUT SHUTTING DOWN AND RESTARTING WORKED - DEALER WAS NOTIFIED BUT NOTHING WAS DONE. THIS TIME I WAS STRANDED. I AM SCARED ABOUT MY AND MY FAMILY'S SAFETY. MY STORY IS VERY LONG STARTING FROM DAY 1 WHEN I BOUGHT THIS CAR ON MARCH 1, 2015 AT POHANKA ACURA IN CHANTUILLY VA (THE DEALERSHIP), BUT THE SPACE IS NOT ALLOWING ME TO WRITE THE COMPLETE STORY. ACURA IS NOT DOING MUCH TO RESOLVE THIS ISSUE OR THE DEALERSHIP IS NOT TELLING ME THE WHOLE TRUTH!
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT I HAVE GOOD BATTER LIFE.
THE CAR HAS AN INTERMITTENT PROBLEM WHERE THE CAR DIES COMPLETELY AFTER IT COMES TO A STOP (NUMEROUS TIMES) AND IT CAN BE TURN ON FOR A FEW MINUTES. THERE HAS BEEN INCIDENTS WHERE I HAVE COME CLOSE TO BE HIT IN THE REAR OF THE CAR (BY OTHER CARS) BECAUSE THE CAR WON'T RE-START IMMEDIATELY. DEALERS HAVE TRY TO FIX THE PROBLEM BUT THE SITUATION REMAINS THE SAME.
AT 70 MPH THE VEHICLE LOST POWER, ALL WARNING LIGHTS CAME ON, I HAD TO MANEUVER THRU TRAFFIC AND DRIFT TO THE SHOULDER, THE TRANSMISSION WAS LOCKED UP AND COULD NOT BE SHIFTED FROM PARK TO ANY GEAR, THE ACCELERATOR WOULD NOT WORK. THE CAR HAD TO BE TOWED.THE DEALERSHIP SAID THE VEHICLE COMPUTER HAD TO BE RE-FLASHED/PROGRAMMED. THIS CONDITION COULD HAVE CAUSED AN ACCIDENT FOR AN INEXPERIENCED DRIVER.THERE ARE NO FAULT CODES INDICATED AS TO WHY OR WHAT CAUSED THIS ISSUE. I DID FIND THROUGH RESEARCH THAT A WIRING HARNESS IS CAUSING THESE CONDITIONS IN THE MAKE, MODEL AND YEAR VEHICLE. ALSO THE TRANSMISSION IS RELATED TO THIS PROBLEM.
IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT STOP. SHE TRIED TO TURN POWER OFF AT IGNITION BUT THAT DID NOT STOP. PUT CAR IN PARK BUT IT CONTINUED ROLLING BACKWARDS UNTIL THE CAR IMPACTED A RETAINING WALL DAMAGING THE BACKEND OF THE CAR. STILL, ACURA SAFETY SYSTEM NEVER DEPLOYS AIRBAGS. ACCORDING TO THE DRIVER, AFTER THE COLLISION ALL SYSTEMS FAILED. SHE WAS UNABLE TO BRAKE OR STOP THE CAR WITH GEARS OR TURNING POWER OFF. WE HAVE MORE PICTURES. IT SEEMS I WAS ONLY ABLE TO LOAD 1. *TR CONSUMER HAS REACHED OUT TO THE MANUFACTURER. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE GEAR SHIFTED INTO NEUTRAL. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 464-4004) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.
The contact owns a 2015 Acura TLX. The contact stated that while his son was driving at various speeds, the vehicle would shut off without warning. The contact had initially taken the vehicle to an unknown dealer in West Virginia which has since closed, and a software update was performed; however, the failure persisted. As the failure became more frequent, the contact drove the vehicle to another dealer where the mechanic was unable to diagnose the failure. The contact was also informed that the vehicle was not included in NHTSA Campaign Number: 19V060000 (Fuel System, Other) which the contact linked to the failure. The manufacturer was notified of the failure and provided the contact a case number. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 28,000.
CAR HAS AN AUTO IDLE REDUCTION INSTALLED TO SAVE ENERGY. HOWEVER, THE IDLE IS SET SO LOW THAT WHEN YOU TRY TO START OUT AFTER STOPPING FOR A TRAFFIC LIGHT, THE CAR STALLS CONTINUOUSLY.
I OPENED MY SUN ROOF AND NOW IT WON'T CLOSE. WHEN ATTEMPTING TO CLOSE THE MOON ROOF WILL REVERSE DIRECTION WHEN CONTACTING THE WIND DEFLECTOR AND WILL NOT AUTO-CLOSE EITHER. I TOOK IT INTO ACURA BUT WAS TOLD I HAD TO PAY $350 AN HOUR FOR LABOR BECAUSE THEY WOULD HAVE TO TAKE IT APART.AND PLUS PARTS, THE WARRANTY DOES NOT COVER DOES NOT COVER THIS.. I DON'T THINK IT IS ANYTHING I DID AND HAVE SEEN ON WEBSITE THIS HAS HAPPENED TO OTHER ACURA RDX VEHICLES WITHIN THE LAST YEARS.I WILL BE TAKING MY VEHICLE IN TO ANOTHER PLACE TO GET FIXED BECAUSE THINGS GET IN WHEN I DRIVE ON THE FREEWAY.
TRAVELING ON INTERSTATE IN THE MIDDLE LANE WHEN MY CARS TRANSMISSION WENT IN TO NEUTRAL AND THE INSTRUMENT PANEL STARTED TO FLASH ERROR MESSAGES I.E. STOP DRIVING WHEN SAFE TRANSMISSION PROBLEM SEE MANUAL,ELECTRICAL PARKING BRAKE PROBLEM, EMISSIONS SYSTEMS PROBLEM, TRANSMISSION SYSTEM PROBLEMS, TRANSMISSION PROBLEM APPLY PARKING BRAKE WHEN PARKED, ALL WHEEL DRIVE SYSTEM PROBLEM, AND BLIND SPOT INFO SYSTEM PROBLEM. ALL I CAN DO IS COST OVER TWO LANES OF TRAFFIC AND GET TO THE SIDE OF THE INTERSTATE IN FEAR OF AN ACCIDENT.
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING APPROXIMATELY 75-80 MPH, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, AND WAS ABLE TO SHIFT THE VEHICLE INTO PARK, NEUTRAL, AND DRIVE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FAYETTEVILLE ACURA (LOCATED AT 2022 SKIBO RD, FAYETTEVILLE, NC 28314, (910) 864-1449) WHERE DIAGNOSTIC TROUBLE CODES P0716 (PCM) AND B2A60-97 (POWER TRAIN) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PRESENTLY STILL AT THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
THE PAINT ON THE ACURA TLX IS DEFECTIVE. ACURA HAS RECALLED THE PHANTOM BLUE PEARL PAINT FOR PEELING AROUND THE REAR WINDOW BUT WON'T RECALL THE BELLANOVA WHITE PEARL FOR THE EXACT SAME ISSUE. I'VE SPOKEN WITH DEALER AND THEY AGREE IT'S A DEFECT IN THE PAINT. ACURA CLIENT RELATIONS WERE ABSOLUTELY NO HELP. I PERSONALLY KNOW OF 40/50 OTHER OWNERS WITH THE EXACT ISSUE. I ALSO KNOW OF HONDA OWNERS HAVING SIMILAR PROBLEMS.
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , I HAVE REPLACED THE TIRES ,BRAKES , RIMS AND THE VEHICLE I AM TOLD FROM THE DEALER THAT MY VEHICLE DOESN'T APPLY TO KNOWN ISSUE AND THERE'S NOTHING I CAN ABOUT IT , I HAVE HAD IT BALANCED AND ROAD FORCED TESTED WITH NO RELIEF IT'S A CONCERN AS THE VEHICLE INSTABILITY HAS CAUSED FOR NEW HUBS AND ALREADY ON A VEHICLE LESS THAN 50K ON THE MILEAGE
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , THIS DOES THIS BETWEEN 55-75 MPH THE VEHICLE IS SHAKING IN THE CENTER OF THE CAR, THIS IS AT ALL TIMES ON HIGHWAY AND ALL ROAD CONDITIONS THIS IS ON THE AWD MODEL
PICKING CHILD FROM SCHOOL, CAR WAS IDLE WHILE WAITING, ONCE I STARTED TO MOVE, THE CAR STARTED TO STALL. I TRIED TO PRESS THE GAS BUT IT WOULDN'T GO AND WHEN IT DID, IT WAS IN SHORT JERKING ACTIONS. I WAS ABLE TO GET OVER TO THE SIDE. THE FULL DASH BOARD LIT UP AND THE CAR FINALLY CUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART IT AND 45 MIN LATER, IT TURNED ON AGAIN. IT WOULDN'T GO FAST AND DRAGGED. SHOP GAVE DIAGNOSTIC AND STATED THERE WAS POSSIBLE PROBLEM W THE FUEL PUMP AND SENSORS CAUSE DASHBOARD TO LIGHT UP. THEY WERE ABLE TO TURN IT OFF. THIS WAS ON 3/15/2019. THE CAR CURRENTLY HAS MOMENTS AND THINK THERE MAY BE A BIGGER ISSUE. CALLED ACURA AND THEY STATED MY CAR VIN DOES NOT SHOW ANY RECALLS SO IF IT'S THE FUEL PUMP I WILL NEED TO PAY OUT OF POCKET. HAVE AUTO SHOP REPORT IF NEEDED
ACURA TLX 2015 CONSISTANT DRAINING BATTERY ISSUE FOR THE PAST 3 YEARS. THE BATTERY WAS REPLACED MARCH 2019 WHILE UNDER WARRANTY, MALFUNCTIONED 9 MONTHS LATER AND WAS FINALLY REPLACED ELSEWHERE FEBRUARY 2020 (DUE TO ONGOING DISPUTE WITH ACURA)... NOW FEBRUARY 2021 THE SAME BATTERY DRAINING ISSUE HAS RETURNED.
PUSH BUTTON START OFTEN IN COLD WEATHER WILL NOT START CAR. HOWEVER, REMOTE ENGINE START FUNCTION ON THE REMOTE WILL WORK. IF CAR WAS RUNNING AND THEN TURNED OFF FOR A FEW MINUTES IN COLD, THE CAR WILL NOT RESTART UNLESS DONE THROUGH REMOTE START
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONTROL OUT ON THE EXPRESSWAY, THE CAR WILL NOT MAINTAIN ITS SET SPEED ON A DOWNHILL GRADE, IT GETS JERKY AND INCREASES SPEED AS MUCH AS 10-12 MPH UNLESS I RIDE THE BRAKE. I HAVE HAD IT BACK TO THE DEALER TWICE NOW, THE FIRST TIME THEY DID ALL THE UPDATES ON THE COMPUTER AND FUEL PUMP...ITS JUST AS BAD IF NOT WORSE. THE CAR IS NOT SAFE AND SHOULD HAVE A COMPLETE RECALL!!! THE NEXT QUESTIONS ASK FOR A SPECIFIC TIME AND DATE...THIS IS ONGOING AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY.
TRANSMISSION IS REALLY ROUGH WHEN SHIFTING TO GEARS 1,2, AND 3. IT IS GETTING WORSE THE MORE I DRIVE. ALSO, VERY SLOW AND ROUGH SHIFT FROM PARK TO DRIVE. WHEN I AM DRIVING UPHILL FROM A FULL STOP, I HEAR A LOUD THUD AND FEEL A HARD JERK WHEN SHIFTING FROM 1ST TO 2ND GEAR AND 2ND TO 3RD. WHEN I AM DRIVING DOWNHILL AND APPROACHING A STOP, IT DANGEROUSLY ACCELERATES THE CAR FORWARD AFTER SHIFTING DOWN TO 3RD, 2ND, AND 1ST GEAR. IT IS ALSO VERY ABRUPT AND JERKY DURING THOSE SHIFTS DOWN.
IF ENGINE STALLS CAR PLACES IT SELF IN PARK AND WILL NOT LET YOU PUT IT IN NEUTRAL. THEREFORE, YOU CAN'T GET THE VEHICLE OUT OF HARMS WAY. THIS IS A SAFETY HAZARD.
MY AIRBAG LIGHT SUDDENLY CAME ON FOR NO REASON AND IN THE DASH BOARD IT SAYS AIRBAG SYSTEM SRS PROBLEM
ON VARIOUS OCCASIONS, I HAVE WENT TO START MY CAR AND THE CAR'S KEYLESS ENTRY OPTION WILL WORK AND THE LIGHTS, RADIO, AC, ALL OF THAT WILL TURN ON BUT THE CAR'S ENGINE WILL NOT TURNOVER. CONSEQUENTLY, I HAVE HAD TO HAVE MY CAR JUMP STARTED FOR IT TO COMPLETELY TURN OVER. OTHER TIMES, ALL OF THE WARNING LIGHTS WILL COME ON AND SAY THAT ALL THE SAFETY FEATURES INCLUDING, LKAS, BLIND-SPOT MONITOR, BRAKE HOLD, STEERING, ETC. SYSTEMS HAVE FAILED AND ALL WARNING/ERROR LIGHTS/MESSAGES WILL POP UP AND THEN WILL GO AWAY AFTER THE CAR HAS BEEN TURNED OFF FOR 10-15 MINUTES.
I HAVE HAD THE VEHICLE INTO THE DEALER 3 TIMES (FEB 2018, JULY 2018 AND NOV 18) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE STALLS AND MUST BET INTO PARK AND RESTARTED WHEN AT A STOP SIGN, STOP LIGHT OR STOPPED FOR ROAD CONSTRUCTION ON THE HIGHWAY. THE AUTOMATIC IDLE CAUSES THE CAR TO STALL. IN ORDER TO GET IT GOING MUST SHIFT INTO PARK AND RESTART. IT IS VERY FRIGHTENING BECAUSE IT HAPPENS INTERMITTENTLY. THIS HAPPENS WITH NO WARNING AND PRESENTS A SAFETY ISSUE. THE CAR IS NOT SAFE AND IS A HAZARD.
I HAVE A 2015 ACURA TLX 4CYCLINDER 8 SPEED DCT BASE..VEHICLE HAVE A HEAVY VIBRATION IN GEAR AT STOP..THERE IS A HEAVY VIBRATION ON BRAKE PEDAL AND SEAT..THE WHOLE FRONT END IS SHAKING WITH HEAVY VIBRATION AND ENGINE RATTLE...TOOK CAR TO DEALER THE STATE THAT THEY FEEL THE VIBRATION IS BUT ITS THE CHARACTERISTIC OF THE CAR AND THERE IS NO FIX AT THIS TIME FROM ACURA
MY CAR'S SUN ROOF SUDDENLY EXPLODED WHILE DRIVING ON A HIGHWAY - THE GLASS SHATTERED WITH A LOUD NOISE.
WHEN STOP AT A TRAFFIC LIGHT. THE CAR GOES INTO AUTO- OFF MODE. WHEN THE LIGHT CHANGES GREEN AND YOU APPLY THE GAS. THE CAR SHIFTS TO NETRAUL AND WILL NOT GO INTO DRIVE.I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON. I HAVE HAD THIS HAPPEN THREE TIMES SINCE I PURCHASED THIS VEHICLE THREE WEEKS AGO. THE CAR HAS 29632 MILES ON IT.
VEHICLE LUNGES FORWARD AFTER MAKING A COMPLETE STOP. IT'S VERY DANGEROUS AT STOP LIGHTS AND CROSSWALKS
SPONTANEOUS EXPLOSION OF THE SUNROOF
AIRBAG AND SEATBELTS WARNING SIGN IS ON. STATES IT'S NOT COVERED UNDER WARRANTY. THIS HAPPENED TO A FEW OTHERS AS THERE ARE FORUMS ONLINE ABOUT THIS
MY CAR LOST MOTIVE POWER WHILE DRIVING ABOUT 20-25 MILES PER HOUR ON A CITY STREET. I WAS TURNING TOWARDS THE RIGHT INTO A ROUNDABOUT WHEN THE CAR WOULD NOT ACCELERATE EVEN THOUGH I WAS PRESSING ON THE GAS PEDAL. THE CAR CONTINUED TO COAST FOR A FEW SECONDS AND THEN THE ENGINE STARTED AGAIN. I DO NOT THINK THE CAR WENT INTO NEUTRAL BECAUSE I DID NOT HAVE TO PUSH THE IGNITION START BUTTON.
TL* THE CONTACT OWNS A 2015 ACURA TLX. AFTER THE CONTACT STARTED AND EXITED THE VEHICLE, IT ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS NOT ENGAGED. THE VEHICLE CAME TO A STOP WHEN IT STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
MY CAR IS NOT SHIFTING CORRECTLY, ITS HESITATING AND MAKING A NOISE
THE ONBOARD SYSTEM CRASHED WHILE I WAS DRIVING. ALL THE WARNINGS ON THE DASH WENT OFF. THE CAR AUTOMATICALLY WENT INTO PARK. WHEN I PLACED THE CAR INTO DRIVE MODE THE PARKING BRAKE WOULD NOT DISENGAGE. I TURNED OFF AND ON MY CAR THE ISSUES PERSISTED. AFTER I TURNED OFF AND ON MY CAR A THIRD TIME THE CAR ALLOWED ME TO DRIVE IT.
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO CORRECTLY SHIFT GEARS. ALL THE INDICATOR WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE UPON STARTING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE ACURA (875 N STATE RD 7, FORT LAUDERDALE FL (954) 715-7796) WHERE IT WAS DIAGNOSED THAT BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE GEARS SHIFTED HARD AND THE VEHICLE SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 36,000.
WHILE DRIVING MY 2015 ACURA TLX THE CAR SHIFTED INTO NEUTRAL COMPLETELY BY ITSELF WHILE MAKING LEFT TURN AT A STOP SIGN THIS CAUSED THE VEHICLE TO NOT HAVE THE ABILITY TO MOVE FORWARD AS I ATTEMPTED TO PUT THE VEHICLE IN DRIVE IT WAS COMPLETELY UNRESPONSIVE AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD ALMOST GETTING HIT BY A SEMI TRUCK. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED AND I AM AFRAID FOR MY SAFETY AND THE SAFETY OF MY FAMILY. I GAVE ACURA CUSTOMER SERVICE LINE A CALL SINCE MY VEHICLE WAS NOT ON THE LIST FOR CURRENT RECALL TO FIX THE EXACT ISSUE I AM REPORTING AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT.
MY 2015 ACURA TLX WITH JUST OVER 32,000 MILES STOPPED STEERING AFTER BEING PARKED IN MY GARAGE. RESTARTING VEHICLE DIDN'T CORRECT PROBLEM. CAR WAS ILLUMINATING A WARNING LIGHT INDICATING THERE WAS A PROBLEM WITH STEERING. TOOK IT TO THE ACURA DEALER WHO INFORMED ME THE STEERING COLUMN HAD A CRACK IN IT THAT WAS A RESULT OF PHYSICAL DAMAGE. CAR HAD NOT BEEN IN AN ACCIDENT OR OTHERWISE DAMAGED PRIOR.ACURA MECHANIC COULD NOT EXPLAIN HOW THE STEERING COLUMN GOT CRACKED OTHER THAN I RAN OVER SOMETHING WHICH HAD NOT HAPPENED BECAUSE HAD I RUN OVER SOMETHING TO DAMAGE THE COLUMN, THE LIGHT WOULD HAVE ILLUMINATED TO INDICATE THAT SOMETHING WAS WRONG. THE DEALER WAS INFORMED THAT THE CAR HAD BEEN PARKED IN MY GARAGE WHEN IT STOPPED STEERING AND THAT PRIOR TO THIS THE CAR WAS EASILY PARKED IN A 2 CAR GARAGE THAT ALREADY HAD MY HUSBAND'S CAR IN IT. NO LIGHTS INDICATING THERE WAS A PROBLEM HAD PREVIOUSLY BEEN ON AND ONCE THE LIGHTS CAME ON THE CAR WAS IMPOSSIBLE TO STEER. THEREFORE, IT HAD TO BE TOWED FROM MY GARAGE. ACURA REFUSED TO REPAIR THE STEERING COLUMN INSISTING THAT IT WAS CAUSED BY PHYSICAL DAMAGE. A COMPLAINT WAS FILED WITH THE CORPORATE OFFICE AND WHEN THE INVESTIGATOR CALLED, SHE ASKED NO QUESTIONS. SHE ONLY CALLED TO INFORM ME THAT THE $3000. PART WOULD NOT BE COVERED BECAUSE OF PHYSICAL DAMAGE. ANOTHER INDEPENDENT MECHANIC STATED THAT IT WAS LIKELY THE STEERING COLUMN HAD BEEN CRACKED FOR A WHILE BEFORE IT COMPLETELY STOPPED WORKING AND IT WAS A STRONG POSSIBILITY THAT THE STEERING COLUMN CRACKED OVER TIME DUE TO SOME MALFUNCTION OF THE PART. IN HIS ESTIMATION, THE CRACKED PORTION OF THE STEERING COLUMN IS WELL PROTECTED AND DIFFICULT TO BREAK UNLESS INVOLVED IN A SERIOUS FRONT END CAR ACCIDENT IN WHICH THE CAR HAD NEVER BEEN IN AN ACCIDENT. RUNNING OVER SOMETHING WOULD NOT HAVE LIKELY CAUSED THE TYPE OF DAMAGE SEEN ON THE STEERING COLUMN.
VEHICLE HAS A VIBRATION THAT SHAKES PASSENGER SEAT BETWEEN 65-75 MPH. SEEMS TO BE A SAFETY ISSUE AND OCCURS EVERY TIME THE VEHICLE IS AT THE SPEED LISTED.
THE PAINT IS PEELING AROUND THE BACK WINDSHIELD, CAUSING IT TO BEGIN TO RUST. I REPORTED IT TO ACURA A YEAR AGO WHEN IT WAS FIRST NOTICED AND THEY REFUSE TO FIX IT DUE TO THE WARRANTY BEING EXPIRED. SEVERAL OTHER OWNERS OF THE EXACT SAME MODEL CAR HAVE REPORTED ISSUES, BUT IT IS HIT OR MISS ON IF THE DEALERSHIP WHERE IT WAS PURCHASED IS WILLING TO MAKE THE REPAIRS.
BATTERY ACID FROM THE MANUFACTURER'S ORIGINAL BATTERY LEAKED, AND DAMAGED THE TRANSMISSION WIRING HARNESS, WHICH SITS UNDERNEATH THE BATTERY. UNTIL DETECTED, THIS CAUSED SPORADIC WARNINGS AND MULTIPLE MALFUNCTIONS WHILE DRIVING THAT WOULD APPEAR, BUT THEN GO AWAY. SOME MONTHS LATER, THE CAR STARTED BUT THE COMPUTER WOULD NOT SHIFT FROM PARK. THE INSTRUMENT CLUSTER LISTED NUMEROUS, UNRELATED SYSTEM ISSUES: "ADAPTIVE CRUISE CONTROL PROBLEM" ; "STOP DRIVING WHEN SAFE. TRANSMISSION PROBLEM. SEE MANUAL." ; "ELECTRIC PARKING BRAKE PROBLEM" ; "EMISSIONS SYSTEM PROBLEM" ; "TRANSMISSION SYSTEM PROBLEM" ; "TRANSMISSION PROBLEM APPLY PARKING BRAKE WHEN PARKED" ; "VEHICLE STABILITY ASSIST (VSA) PROBLEM" ; "PRECISION ALL WHEEL STEER PROBLEM" ; "COLLISION MITIGATION SYSTEM PROBLEM" ; "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM" ; "BLIND SPOT INFO SYSTEM PROBLEM." THIS VEHICLE HAS A SHIFT-BY-WIRE DRIVE SELECTOR, AND THERE IS NO MECHANICAL WAY FOR A CONSUMER TO DISENGAGE THE TRANSMISSION FROM THE DRIVETRAIN. THE VEHICLE WAS STUCK IN PARK AND NEEDED SPECIAL EQUIPMENT TO BE SAFELY MOVED ONTO A TOW-TRUCK, WHICH TOOK THE MANUFACTURER'S ROADSIDE SERVICE TWO DAYS TO ADDRESS. THE WIRING HARNESS WAS REPLACED UNDER WARRANTY, BUT TOOK SEVERAL DAYS FOR A REPAIR. THE 2015 ACURA TLX SEEMS TO BE KNOWN FOR REACTING IN THIS WAY FOR ANY TYPE OF ELECTRICAL OR VOLTAGE VARIABILITY FROM ANY NUMBER OF ITS ELECTRONIC SYSTEMS, INCLUDING WHILE DRIVING.
WENT IN FOR A RECALL NOTICE I RECEIVED FOR MY 2015 ACURA TLX SPECIFYING A POSSIBLE FAULTY TRANSMISSION IN CAR - WENT TO GO HAVE IT LOOKED AT. DETERMINED BY TECH THAT CAR WAS NOT EXPERIENCING EXACT ISSUE IN RECALL BUT CAR SHOULD HAVE A TCM SOFTWARE UPDATE SINCE IT WAS JERKING AT THE 2-3 SHIFT. WHEN I RECEIVED THE CAR BACK IT WAS 10 TIMES WORSE! STILL JERKING BUT NOW WAS JUMPING ON EVERY DOWNSHIFT EVERY SINGLE TIME THE CAR DECELERATES ON EVERY SHIFT! THIS IS A SAFETY CONCERN THAT IS VERY SERIOUS AND NEEDS TO BE ADDRESSED BY ACURA - A NEW TRANSMISSION SHOULD BE CALLED FOR SINCE THE CAR IS UNDER WARRANTY. THE CAR ALSO JUST GOES TO 2-3 RPM'S JUST WHILE SITTING IDLE IN PARK NOW - MY CAR'S TRANSMISSION IS COMPLETELY WRECKED DUE TO THIS TCM SOFTWARE UPDATE. ALREADY CALLED ACURA TO REQUEST A FORMAL COMPLAINT - THEY TOLD ME TO NOTIFY YOU AS WELL. - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
ENGINE FAILED TO RESTART DURING 'AUTO IDLE-STOP/START' AT A TRAFFIC LIGHT ON A BUSY ROAD. IN ORDER TO RESTART I HAD TO PRESS THE 'START' BUTTON MULTIPLE TIMES AND RETURN THE CAR TO 'PARK' BEFORE BEING ABLE TO RESUME OPERATION.
AS THE CAR IS DOWNSHIFTING AND COMING TO A STOP THE TRANSMISSION JERKS FORWARD JUST AS THE CAR IS COMING TO A COMPLETE STOP OR IMMEDIATELY AFTER IT STOPS. DOES THIS EVERY SO OFTEN AND THE DEALER DID RESET THE TRANSMISSION FOR IT TO RELEARN BUT STILL DOES IT SINCE AND BECAUSE THEY CAN'T DRIVE IT ENOUGH TO DUPLICATE IT THERE HAS BEEN NOTHING THEY CAN DO TO RESOLVE IT.
THE TRANSMISSION SHIFT FROM 2-3 GEAR GIVES A JERK TO THE WHOLE VEHICLE. THIS IS USUALLY PROBLEMATIC WHILE ACCELERATING SPECIALLY IN HEAVY/BUSY TRAFFIC OR AT TRAFFIC SIGNALS. I BELIEVE THIS COULD BE A THREAT TO PUBLIC SAFETY. THE SERVICE CENTER CLAIMS THE "INTELLIGENT CAR" WILL LEARN MY DRIVING HABITS AND ADAPT. HOWEVER, THIS HAS BEEN HAPPENING SINCE I BOUGH THE VEHICLE AND MULTIPLE VISITS TO ACURA SERVICE CENTER HAS NOT RESOLVED THE ISSUE.
TRANSMISSION IS SKIPPING. I NOTIFIED THE DEALER AND THEY HAVE NOT COMPLETED THE TRANSMISSION ASSEMBLY REPLACEMENT. I BOUGHT THIS TO THE ATTENTION OF THE DEALER AND THE SALESPERSON. THE SKIP IS HAPPENING BETWEEN THE FIRST AND SECOND GEAR CHANGE; JERKING BETWEEN THE TWO. THIS ISSUE HAS BEEN REPORTED TO ALL 2015 TLX OWNERS. I AM REACHING OUT FOR YOUR SUPPORT TO GET THIS RESOLVED. THEY SEEM TO BE AVOIDING RESPONSIBILITY TO DO THESE REPAIRS. ANY RE?COMMEND DEALERS TO COMPLETE THE REPAIRS
TL* THE CONTACT WAS LOANED A 2015 ACURA TLX. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE LOANER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK, LOWER BACK, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE LOANER VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE LOANER VEHICLE WAS THEN TOWED TO THE DEALER (MILE HIGH ACURA, 2799 S HAVANA ST, DENVER, CO 80014) AND THE CONTACT WAS PROVIDED WITH ANOTHER LOANER VEHICLE. THE CONTACT WAS NOT SURE IF THE LOANER VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.