2015 Acura TLX Complaint Log

WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533, WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT HEARD OF THE FAILURE OCCURRING BEFORE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,100.

MY WIFE WAS INVOLVED IN A CAR ACCIDENT IN WHICH OUR CAR GOT T-BONED ON THE DRIVER SIDE. MY WIFE WAS COMPLETELY BLINDSIDED AND ALL THE AIRBAGS ON THE DRIVER SIDE DEPLOYED AND WHEN SHE SAW THE SMOKE SHE THOUGHT THERE WAS A FIRE SO SHE TOLD MY MOTHER IN LAW TO QUICKLY GET MY 2 YR. OLD CHILD OUT OF HER CAR SEAT. AS MY WIFE AND HER SISTER WHO WAS ALSO SITTING IN THE FRONT STARTED WALKING TOWARDS THE BACK OF THE CAR TO GET ME DAUGHTER OUT OF THE CAR OUR CAR STARTED ROLLING BACK EVEN THOUGH IT WAS SMASHED TO THE RIGHT SIDE OF THE RODE AND WAS AT A COMPLETE STOP. MEANWHILE HER MOM WAS IN THE BACK TRYING TO GET OUT OF A MOVING CAR WHICH SHE THOUGHT WAS ON FIRE. SINCE THE CAR STARTED ROLLING BACK INTO ONCOMING TRAFFIC MY MOTHER IN LAW WHO WAS HOLDING MY DAUGHTER GOT DRAGGED ALONG THE PAVEMENT WITH MY DAUGHTER IN HER CHEST BECAUSE HER LEG GOT STUCK IN THE CAR. SHE FINALLY GOT OUT OF THE CAR AS IT WAS ROLLING PAST THE MIDDLE OF THIS BUSY STREET BUT THE CAR KEPT ROLLING BACK UNTIL EVENTUALLY THE BACK BUMPER ROLLED INTO ANOTHER CAR. MY WIFE SWEARS SHE PUT THE CAR IN PARK AND HAS NO IDEA WHY THE CAR STARTED ROLLING BACK AND OBVIOUSLY SHE WOULDN'T GET OUT OF A MOVING CAR SO YOU KNOW THE CAR HAD COME TO COMPLETE STOP. WHEN WE CALLED ACURA TO REPORT THIS ISSUE THEY CHALKED IT UP TO MY WIFE LEAVING THE CAR IN NEUTRAL BUT THE CAR WAS NOT SMASHED ONTO A HILL AND THE ROAD WAS FLAT. FURTHERMORE WE FOUND ONLINE THERE ARE PARKING BRAKE ISSUES WITH THE TLX BUT THE ACURA REP STATED THE RECALL WAS NOT FOR OUR VIN#. MY DAUGHTER AND MOTHER IN LAW COULD HAVE DIED FROM THIS ISSUE BUT ACURA REALLY DIDN'T SHOW ANY CONCERN.

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AND RECEIVED THE SAME RESULTS. THE CONTACT INFORMED THE DEALER WHO HAD THE CONTACT RESET THE VEHICLE, BUT THE FAILURE REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V779000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 61,185.

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE AND PRESSING THE PARK BUTTON, IT FAILED AND THE VEHICLE ROLLED FORWARD AND STRUCK A ROCK. THE CONTACT STATED THAT THE GEAR DISPLAYED THAT IT WAS IN PARK; HOWEVER, THE VEHICLE WAS STILL PLACED IN NEUTRAL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

AFTER DRIVING ON FREEWAY ABOUT 5 HOURS TRANSMISSION SUDDENLY WENT INTO NEUTRAL AND A TRANSMISSION WARNING LIGHT DISPLAYED ON THE DASHBOARD. NUMEROUS BIG RIGS WERE AROUND ME AT THE TIME THAT CAME CLOSE TO COLLIDING WITH MY VEHICLE.

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE WITHIN 15-20 SECONDS AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO KING ACURA (1687 MONTGOMERY HWY, HOOVER, AL 35216) WHERE IT WAS DETERMINED THAT THE FAILURE WAS LINKED TO A DEFECTIVE BATTERY. THE BATTERY WAS REPLACED HOWEVER, A FEW MONTHS AFTER THE BATTERY REPLACEMENT, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER. THE CONTACT WAS INFORMED TO DISABLE THE AUTO START FEATURE AS A POSSIBLE FIX FOR THE FAILURE. THE AUTO START FEATURE WAS DISABLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.*DT*DT*JB

AGM BATTERY FAILURE EVERY FEW MONTHS. SUSPECTED CAUSE IS CONSTANT UNDERCHARGING FROM COMPUTER ALGORITHM THAT LIMITS ALTERNATOR OUTPUT TO BATTERY. THIS SITUATION IS WORSENED BY IDLE-STOP FEATURE THAT REQUIRES DEEP DISCHARGE FROM BATTERY. IDLE-STOP CANNOT BE DISABLED. DEALERSHIP CANNOT COPE WITH THIS PROBLEM. AMERICAN HONDA HAS OFFERED TO PROVIDE AN OVERNIGHT CHARGER THAT PLUGS INTO HOUSE POWER. OTHERWISE THEY ACCEPT NO RESPONSIBILITY FOR A DESIGN THAT CANNOT KEEP THE BATTERY CHARGED. THE RESULT IS A $40,000 LUXURY CAR THAT LEAVES YOU STRANDED. THIS IS A SERIOUS SAFETY PROBLEM WHEN IT HAPPENS IN TRAFFIC. OTHER REPORTS ON THE INTERNET INDICATE THIS IS NOT AN ISOLATED PROBLEM.

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE BECAUSE IT WAS AGAINST THE LAW. THE CONTACT TRAVELED TO FLORIDA AND HAD AN UNKNOWN ACURA DEALER CHANGE THE BATTERY AND CHECK THE FUEL PUMP FOR A RECALL, BUT NO FAILURE WAS FOUND. THE UNKNOWN DEALER ADVISED THE CONTACT TO PRESS THE IGNITION BUTTON EVERY TIME AND AVOID USING THE AUTO START FEATURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE PURCHASE MADE ON 2/28/2016. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR VARIOUS ISSUES SINCE THEN, MOSTLY FOR TRANSMISSION ISSUE. THE ISSUES INCLUDE JERKY SHIFTING FROM 1ST TO 2ND, AND 2ND TO 3RD. ACURA CLIENT RELATIONS DECIDED TO REPLACE THE TRANSMISSION ON MY FOURTH VISIT/COMPLAINT. THE ROUGH SHIFTING HAS SOMEWHAT IMPROVED, BUT IT IS STILL THERE. MY LAST VISIT AT THE DEALERSHIP AND A TEST DRIVE WITH DISTRICT MANAGER(DM) YIELDED: A) THIS IS PERFECTLY NORMAL CHARACTERISTIC OF THE NEW 9-SPEED TRANSMISSION. A FEATURE THAT COMES WITH WONDERFUL FUEL ECONOMY. B) VIBRATION FROM VCM (VARIABLE CYLINDER MANAGEMENT). I HAVE NEVER HAD THIS ISSUE UNTIL THE TRANSMISSION REPLACEMENT. YET AGAIN, DEALERSHIP STATES IT IS PERFECTLY NORMAL TO SHOW THIS 'CHARACTERISTIC'. DM'S RESPONSE TO MY QUESTION, "HOW/WHY DID I NOT EXPERIENCE THIS ISSUE ON MY FIRST FULL YEAR?" WAS, "WHAT GAS DO YOU PUT IN? COSTCO? THEY GOT LESS ADDITIVES. THERE'S CARBON BUILDUP FORMING IN THE ENGINE". THAT WAS THE RESPONSE ON A 13-MONTH OLD VEHICLE. C) CHIRPING NOISE FROM ENGINE ROOM. FROM RESEARCH, IT MAY BE RELATED TO 'HIGH PRESSURE FUEL PUMP' OR 'INSUFFICIENT BELT PLACEMENT', WHICH ACURA HAS TSB OUT FOR SERVICING. BUT, DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE NOISE, EVEN WITH A RECORDING OF THE SOUND. (IT HAS TO BE AUDIBLE DURING THE TEST DRIVE, THEY SAY)

NEW CAR PURCHASED IN 2015. CURRENTLY HAS ABOUT 23K MILES. ERROR LIGHTS FLASH ON DASH INCLUDING "TRANSMISSION SYSTEM PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEMS, VEHICLE STABILITY ASSIST PROBLEM, ALL WHEEL STEERING PROBLEM, FORWARD COLLISION WARNING PROBLEM, LANE DEPARTURE WARING PROBLEM". THIS IS THE THIRD TIME THAT IT HAS HAPPENED. FIRST TIME, NO VIDEO EVIDENCE OF IT BUT WE DID TAKE IT IN TO ACURA TO LOOK. NO ISSUE FOUND. SECOND TIME WE HAD A VIDEO, THEY DID A SOFTWARE UPGRADE. NOW AGAIN. ALONG WITH THIS, CAR HAD A TRANSMISSION REPLACED, STEERING RACK AND PINION, SUB FRAME, POWER STEERING ASSEMBLY, LIST GOES ON.

VEHICLE SHIFTED INTO PARK WHILE DRIVING BETWEEN 35-40 MILES PER HOUR.

POWERTRAIN: IN 19 MONTHS OF OWNERSHIP, MY 2015 ACURA TLX'S TRANSMISSION HAS FAILED TWICE. THE FIRST TIME IT FAILED (10 MONTHS), IT WOULD NOT ENTER INTO REVERSE, DRIVE OR NEUTRAL UPON STARTING. IT TOOK SPECIAL TOWING TOO. THE SECOND TIME IT FAILED (19 MONTHS, 22K MILES), I WAS DRIVING IN RURAL TEXAS AT 70 MPH AND THE TRANSMISSION SWITCHED INTO NEUTRAL, WARNING LIGHTS EXPLODED AND I HAD TO SAFELY WORK MY WAY TO AN EXIT RAMP AND ONTO THE FRONTAGE ROAD. I THEN HAD TO WAIT FOR 2.5 HOURS FOR A TOW TRUCK WHICH THEN RESULTED IN A 2 HOUR RIDE IN A TOW TRUCK TO BRING IT TO THE DEALER. SUSPENSION: WITHIN A WEEK OR TWO OF BUYING THE ACURA TLX, THE CAR BEGAN TO DEVELOP A VIBRATION THAT I COULD FEEL THROUGH THE ACCELERATOR AND STEERING WHEEL. I COULD VISUALLY SEE IT IN THE PASSENGER SEAT AS IT WOULD SHAKE SUBSTANTIALLY (NEARLY VIOLENTLY). ON A DRIVE, THE CAR SHIFTED VIOLENTLY AND MOMENTARILY IN A LATERAL MOTION AT 80 MPH WHILE PASSING ANOTHER CAR WHICH SCARED THE WITS OUT OF MY PASSENGER AND ME. DEALER CHANGED THE TIRES, INVESTIGATED THE PASSENGER SEAT AND THE SHUDDER/VIBRATION WOULD NOT GO AWAY. I GOT SICK OF TAKING IT INTO THE DEALER ONLY FOR IT TO RETURN TO ME IN THE SAME CONDITION. AFTER 1 YEAR, THE ROAD NOISE IN THE CABIN GREW AND MY PASSENGERS WOULD COMPLAIN. FINALLY THE DEALER IDENTIFIED THAT THE RIGHT REAR WHEEL BEARING WAS BAD. ONCE REPLACED, THE ROAD NOISE AND VIBRATION IMPROVED CONSIDERABLY. HOWEVER, WHEN I DRIVE A LOANER FROM THE DEALERSHIP, IT DRIVES MUCH SMOOTHER THAN MY CAR SO THE PROBLEM IS STILL NOT FULLY FIXED. OTHER: IN THE FIRST 2 WEEKS, I NOTICED THAT A TORRENT OF WATER WOULD RUN DOWN THE INSIDE OF MY REAR WINDOW AND INTO MY BACK SPEAKER COMPARTMENT AFTER A HEAVY RAIN. IT TURNED OUT THAT THE BACK WINDOW WAS NOT PROPERLY INSTALLED. A BRAND NEW CAR THAT HAS NUMEROUS SIGNIFICANT MANUFACTURING AND QUALITY PROBLEMS! UNACCEPTABLE!!! *TR

THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE TRANSMISSION STILL WAS JERKY. THIS WAS HAPPENED AT LEAST 5 SEPARATE TIMES AND WE HAVE HAD IT IN SERVICE WITH ACURA SEVERAL TIMES AND EACH TIME THEY TRY TO FIX THE SAME COMPLAINTS WITH A DIFFERENT FIX. MOST RECENTLY WE HAD IT IN FOR REPAIR FOR A WEEK, WE GOT IT BACK, DROVE IT 200 MILES AND THE SAME ERROR HAPPENED. ACURA FINALLY AGREED TO REPLACE THE TRANSMISSION AND I JUST PICKED IT BACK UP ON 1/6/17 AND THE SAME ERROR AND TRANSMISSION ISSUE OCCURRED TODAY. WE HAVE NOTIFIED THE DEALERSHIP, THE NMVB, ACURA CUSTOMER RELATIONS, AND NOW WE ARE REACHING OUT TO THE NHTSA. WE DO NOT FEEL SAFE IN THIS VEHICLE AND WE ARE AFRAID THAT THE TRANSMISSION WILL IDLE DOWN AGAIN ON THE FREEWAY BUT MAYBE IN A LANE THAT WE CANNOT IMMEDIATELY PULL OVER SAFELY.

WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFECT IN THE GLASS THAT MADE IT EXPLODED, CONTACTED CUSTOMER SERVICE FOR ACURA IN CALIFORNIA, OPENED A CASE WITH [XXX] WHO COULD NOT EVEN TELL ME HOW MANY LUGS ARE ON THE CAR SHE DRIVES, ACURA CASE WORKERS HAVE NO CAR KNOWLEDGE. TALKING TO ACURA CUSTOMER SERVICE IS A JOKE. MY REAL CONCERN IS THE SAFETY ISSUE. IF THE SUN SHIELD WAS OPEN THE TEMPERED GLASS THAT SHATTERED INTO THOUSANDS OF SMALL PIECES COULD FALL ONTO THE DRIVER AND INTO HIS EYES. IS THIS NOT THE REASON WHY THE WINDSHIELD IS A SAFETY GLASS SO IT WILL STAY INTACT WHEN BROKEN. AT LEAST A CLEAR WINDOW FILM ON THE INSIDE OF THE TEMPERED GLASS IN THE SUNROOF WOULD KEEP THE GLASS FROM FALLING ON THE DRIVER. WHAT WILL IT TAKE TO MAKE CHANGES, A CAR LOOSE CONTROL AND HIT A SCHOOL BUS? AND LAST, ACURA STATED THE EXPLODING GLASS IS AN INSURANCE ISSUE. I DISAGREE, HOW MANY INSURANCE CLAIMS ARE DUE TO DEFECTIVE TEMPERED GLASS THAT HAVE A DEFECT WHEN MADE THAT THE AUTO COMPANY SHOULD COVER UNDER WARRANTY. THE INSURANCE COMPANIES ARE BEING RIPPED OFF BY AUTO COMPANIES. AND THE OWNERS RATES GO UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE ENGINE START-STOP SYSTEM FAILED TO RESTART THE ENGINE AFTER A COMPLETE STOP. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE HIMSELF. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 IH 10 WEST, SAN ANTONIO, TX 78230, (210) 817-1328) AND STERLING ACURA (4801 S IH 35 FRONTAGE ROAD, AUSTIN, TX 78744, (512) 691-3800) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 21,000.

DRIVING AT APPROXIMATELY 15MPH WENT TO STOP FOR TRAFFIC AND BRAKES FAILED. REAR ENDED JEEP GRAND CHEROKEE. NO PEDAL PULSE FOR ABS ROADS WERE NOT SLIPPERY. *TR

MY NAME IS [XXX] , IN 2014 I WALKED INTO MARIN ACURA (LOCATED IN MARIN, CALIFORNIA) AND LEASED A 2015 ACURA TLX. THIS WAS ESPECIALLY AN EXCITING MODEL DUE TO IT REDESIGN. WITHIN THE FIRST YEAR OF MY LEASE I RECEIVED A RECALL LETTER IN THE MAIL STATING THAT THEIR WAS A DEFECT IN REGARDS TO THE TRANSMISSION. I BROUGHT THE VEHICLE TO THE DEALER AND THEY "FIXED" IT AND SENT ME ON MY WAY. ONE YEAR LATER, AGAIN, I RECEIVED A LETTER IN THE MAIL FROM THE AUTOMOBILE DEVISION LOCATED AT YOUR CORPORATE HEADQUARTERS AT 1919 TORRANCE BLVD, CA (NHTSA RECALL # 16V-640). THE LETTER CLEARLY STATES ?IF THIS MALFUNCTION WERE TO OCCUR, IT COULD RESULT IN AN UNEXPECTED LOSS OF MOTOR POWER, WHICH COULD REDUCE VEHICLE CONTROL AND INCREASES THE RISK OF A CRASH?. IT ALSO STATES THAT THE ?FIX? WILL BECOME AVAILABLE DECEMBER 2016, TODAYS DATE IS NOVEMBER 7TH, 2016. I HAVE BEEN DRIVING THIS VEHICLE FOR 2 OUT OF MY 3 YEAR LEASE AND THE TRANSMISSION HAS BEEN RECALLED TWICE CONSISTENTLY EVERY YEAR. I HAVE PUT MY TWO CHILDREN AND WIFE INTO THIS VEHICLE NOW KNOWING THAT THE CAR COULD HAVE POSSIBLY PUT MY FAMILY AND MYSELF IN PHYSICAL DANGER AND EVEN DEATH. NOT BECAUSE DRIVING IS DANGEROUS BUT BECAUSE THERE HAVE BEEN MANUFACTURING DEFECTS WITH THE TRANSMISSION OF THIS ACURA MODEL AND YEAR. I CANNOT DESCRIBE WHAT IT FEELS LIKE TO HAVE THAT ON THE MIND OF A PARENT. I SEE THIS BEING HANDLED IN ONE WAY. ACURA TAKES AWAY THE CAR AND REFUNDS ME MY TOTAL VEHICLE LEASE INVESTMENT ALONG WITH MY DOWN PAYMENT. PLEASE TAKE THIS MATTER INTO SERIOUS CONSIDERATION AS I AM FULLY PREPARED TO LEGALLY ESCALATE THIS MATTER BEYOND THE CONSUMER-COMPANY LEVEL. I CAN'T IMAGINE HOW MANY ACURA 2015 TLXS THERE ARE NATION WIDE. THIS EXPERIENCE HAS BEEN A DISASTER FINANCIALLY, EMOTIONALLY AND ACCORDING TO ACURA POTENTIALLY PHYSICALLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION, CRASH ASSIST, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED. ACURA BY EXECUTIVE (527 WASHINGTON AVE, NORTH HAVEN, CT) WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. WHEN HER FOOT RELEASED THE BRAKE PEDAL, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO DAVIS ACURA (2051 E LINCOLN HWY, LANGHORNE, PA 19047), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO FAILURE. THE FAILURE OCCURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

EXTREMELY INCONSISTENT OPERATION OF 9 SPEED ZF TRANSMISION. HAVE TAKEN TO DEALER NUMEROUS TIMES WHERE THEY ADMITTED THE ROUGH SHIFT BUT SAID IT WAS PERFORMING PROPERLY. ISSUES WITH TRANSMISION ARE AS FOLLOWS. LAGS WHEN UP SHIFTING IN FIRST TWO GEARS BEFORE NECK SNAPPING UP SHIFT TO NEXT GEAR. IN MIDRANGE GEARS VIBRATATIN CAN BE FELT WHILE UP SHIFTING. TRANSMISSION IS SLOW IN DOWN SHIFTING, SOMETIME STARTING OFF IN SECOND GEAR. CAR DRIFTS BACK A FOOT IN PARK.

WITH ONLY 12000 MILES AND LESS THAN A YEAR OF HAVING THE BRAND NEW VEHICLE, THE TRANSMISSION WENT OUT COMPLETELY AND LEFT ME STRANDED. IT WAS ACTING A BIT FUNNY THAT MORNING DRIVING, WHEN I WENT TO START IT AGAIN, ALL WARNINGS WENT OFF AND I WAS UNABLE TO PUT THE CAR IN GEAR.

I HAVE BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION PROBLEMS. THE CAR HAS POOR ACCELERATION AND HESITATES SHIFTING. WHEN UR TRYING TO SPEED UP IT HAS A DELAY WHICH HAS GOTTEN ME VERY CLOSE TO 2 ACCIDENTS. SHIFTING IS ALSO VERY ROUGH, IT KICKS IN HARD. THE DEALER DID A TRANSMISSION UPDATE AND THE PROBLEM PERSISTS. TOOK IT BACK AGAIN THEY SCANNED FOR CODES AND SAID THEY CAN'T FIND ANY ISSUE. I FEEL THIS CAR IS DANGEROUS AND THE TRANSMISSION NEEDS TO BE REPLACED BEFORE AN ACCIDENT OCCURS.

HI, I HAVE A PROBLEM WITH MY TRANSMISSION AND I CAN PUSH THE CAR A FEET OR SO WHEN THE CAR IS IN PARK. OR IF PARKED IN AN INCLINE I THE CAR MOVES BACK ATLEAST ONE FOURTH TO HALF TIRE ROTATION. I SAW A RECALL NHTSA RECALL NO. : 14V-779 THAT HAD VIN RANGES FROM BEGIN :[XXX] END :[XXX] MY VIN NUMBER IS WELL WITHIN THIS RANGE AND NEITHER DEALERSHIP OR ACURA HAS ANY KNOWLEDGE OF THE RECALL APPLIED. I ALSO DON'T SEE ANY RECALLS LISTED IN SAFECAR.GOV AS FOR THIS CAR AS WELL. NEED ASSISTANCE IS MAKING SURE EITHER THE RECALL IS APPLICABLE OR IF ITS DONE ALREADY NEED NECESSARY DOCUMENTATION. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.

I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A RECALL I HAVE PROOF THAT IT HAS BEEN ONGOING. WHEN YOU ARE STOPPED AND THEN PROCEED TO GO THE CAR WILL JERK AND HESITATE TO SHIFT TO NEXT GEAR. THIS CAN HAPPEN WHILE YOU ARE DRIVING ALSO, IF YOU HAVE TO BRAKE AND THEN START AGAIN. ITS VERY UPSETTING I HAVE OWNED ACURAS BEFORE, THE ACURA TL AND THE ACURA INTEGRA, BOTH CARS HAD A HIGH PERFORMANCE. THIS CAR NOT SO MUCH. WHEN IS ACURA GOING TO DO SOMETHING ABOUT THIS?? THERE HASN'T BEEN JUST ONE EPISODE THIS IS AN EVERYDAY OCCURRENCE.

CAR HAS 15K MILES-FROM THE TIME OF PURCHASE OF MY 2015 TLX SHAWD, VEHICLE EXHIBITS ( 1)ROUGH SHIFTING, (2) UNPREDICTABLE TRANSMISSION RESPONSE ON DOWNSHIFTS ON HIGHWAY AFFECTING THE THROTTLE AND (3) FREEFALL FEEL WHEN DOWNSHIFTING ON DOWNHILL. ISSUE (1):SERVICE BULLETIN DONE TO "FIX" THE SHIFTING, AND ALTHOUGH BETTER, STILL EXHIBITS THE ROUGH SHIFT. BROUGHT THE CAR 3 TIMES TO ACURA AND RESPONSE IS "WORKING WITHIN SPEC" EVEN WHEN THE TECH NOTICED THE HARD SHIFT AND COMPARED IT TO A 2016 MODEL WITH NO SHIFTING ISSUE. NOW EVERY TIME I KNOW THE 2-3 SHIFT IS COMING, I ANTICIPATE A HARD SHIFT AND HAVE TO TIGHTEN MY NECK MUSCLES JUST IN CASE IT JERKS AND COULD CAUSE A WHIPLASH FEEL. ISSUE (2): WHEN STEPPING ON THE GAS PEDAL TO MAKE A PASS ON THE FREEWAY, TRANSMISSION REACTION TIME IS UNPREDICTABLE WHEN AT TIMES, NOTHING WILL HAPPEN FOR 2 SECONDS, THEN THE CAR WILL SURGE. THIS POSES A SAFETY ISSUE DUE TO: A. NOT BEING ABLE TO KEEP UP WITH THE SPEED OF INCOMING TRAFFIC DUE TO DELAYED REACTION AND, B. THE SUDDEN SURGE AFTER THE 2 SECOND DELAYED-REACTION COULD RESULT IN HITTING THE CAR IN FRONT. ACURA RELEASED TSB 16-012 TO FIX THIS ISSUE BUT DOES NOT COVER EARLIER VIN, WHICH INCLUDE MINE. ISSUE (3):WHEN GOING DOWNHILL AND CAR DOWNSHIFTS, WHETHER MANUALLY OR AUTOMATICALLY, CAR SURGES FORWARD GIVING A FREEFALL FEEL BEFORE IT SLOWS DOWN. AGAIN TSB 16-012 WAS SUPPOSED TO FIX THIS BUT DOES NOT COVER EARLY VIN RANGES. ACURA CONTINUES TO INSIST THAT THE TRANSMISSION IS WITHIN SPEC AND YET, THE 2016'S HAVE A DIFFERENT PART NUMBER FOR THEIR TRANSMISSION. THE FACT THAT IT PERFORMS DIFFERENTLY ALSO PROVES OTHERWISE THAT THE EARLY VERSIONS ARE FAULTY.

ALMOST IMMEDIATELY AFTER BOUGHT I NOTICED MY 2015 ACURA TLX 3.5L V6 JERKED SIGNIFICANTLY BETWEEN GEARS 1-3. I HAVE A ONE-HOUR COMMUTE EACH WAY IN STOP-AND-GO FREEWAY TRAFFIC, AND THE PROBLEM IS HUGELY ANNOYING. FREQUENTLY IT JERKS SO HARD THAT MY HEAD HITS THE HEADREST REPEATEDLY. I FEEL LIKE SOMEONE REAR ENDING SLOWLY, AT THE END OF MY COMMUTE, I'M WIPED OUT FROM ALL THE JERKING BACK-AND-FORTH. THE DEALER SAYS ACURA IS CALLING THIS "A CHARACTERISTIC OF THE VEHICLE" FOR WHICH THERE IS NO FIX. APPARENTLY I JUST HAVE TO LIVE WITH IT; EVEN THOUGH ACURA HAS EXTENDED-THE WARRANTY FOR 10 YEARS OF PERIOD SEEMS LIKE ACURA DEALERSHIP DOESN'T REALLY WANNA DO ANYTHING ABOUT IT. I WENT FEW ACURA DEALERSHIPS AND SHOW THEM THE RECALL NOTICE WHICH RECEIVED IN THE MAIL STILL SERVICE ADVISORS REFUSING DIAGNOSE THE ISSUE FOR FREE ALL THEY TELLING IS CHANGE THE TRANSMISSION FLUID AND PAY FOR THE DIAGNOSES. MY CAR ENGINE WAS OVERHEATED DUE TO ATF COOLANT FAN MALFUNCTION EVEN THOUGH ACURA HAD A RECALL ON ATF COOLANT, ACURA DEALERS MADE ME PAY $900. THIS CAR WILL DEFINITELY BE MY LAST ACURA IF THIS ISSUE DOES NOT GET RESOLVED. THE THOUGHT OF SPENDING REST OF THE YEARS GETTING MY HEAD BANGED AGAINST THE HEADREST IN A $40,000 CAR IS EXTREMELY UNETHICAL AND DEPRESSING. PLEASE BE KIND ENOUGH TO BE HELP ME OUT TO RESOLVE THIS ISSUE WHICH IN A QUICK MANNER FOR MINE & OTHERS SAFETY CONCERN.

TRANSMISSION ISSUE AS FOLLOWS: SHIFTS ABRUPTLY IN 2 AND 3RD GEARS. CAR SEEMS TO SHIFT UP WHEN BRAKING THEN SHIFTING DOWN SO IT SEEMS THE CAR SPEEDS UP WHEN IT SHOULD BE SHIFTING DOWN TO SLOW DOWN. WHEN PUTTING THE CAR IN PARK, THE CAR ROLLS BACK ABRUPTLY.

THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVERYTHING WAS LIT UP; ONCE I DECIDED THE ENGINE WAS STILL IDLING, I PRESSED THE ACCELERATOR SLOWLY UNTIL I DECIDED I HAD SOME CONTROL; CHECKED THE FAILURE MESSAGES; THEN TRIED TO DRIVE THE CAR. THE CAR COULD BE DRIVEN, I DROVE IT SLOWLY WITH THE HAZARD LIGHTS ON, THE CAR BUCKLED EVERY SO OFTEN. SINCE WE WERE CLOSE TO HOME WE WENT THERE. HAD THIS HAPPENED AT 80 MPH, I DON'T KNOW WHAT WOULD HAVE HAPPENED.

E-SHIFT PROVIDES NO FEEDBACK WHEN SHIFTING TO P OR D (ONLY WHEN SHIFTING TO R). E-SHIFT OFTEN FAILS TO ENGAGE. ON ONE OCCASION, WHILE REVERSING, I ATTEMPTED TO ENGAGE P, BUT IT DID NOT ENGAGE, AND CAR ROLLED BACK INTO AN OBJECT, CAUSING DAMAGE. E-SHIFT ALSO REQUIRES EXCESSIVELY DELIBERATE INPUTS, WHICH HAS CAUSED DIFFICULTY EXECUTING 3-POINT TURNS IN TRAFFIC.

I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND ME TO SAY AN OBJECT HIT IT EITHER. JUST COMPLETELY SHATTERED FOR NO REASON. THE BEST PART IS THAT ACURA REFUSES TO REPLACE THE SUNROOF WHEN THIS IS CLEARLY A MANUFACTURER DEFAULT. THEY CLAIM THAT THERE IS NO WAY FOR THEM TO VERIFY THAT IT WASN'T CAUSED BY AN OBJECT HITTING IT. I'M HOPING MORE PEOPLE REPORT THIS ISSUE SO THE SUNROOF CAN BE RECALLED BECAUSE NOT ONLY IS THIS COMPLETE BS. IT IS VERY DANGEROUS. IF THE SUNROOF SHADE WASN'T CLOSED, I WOULD HAVE HAD CLASS SHARDS ALL OVER THE CAR AND MYSELF THAT COULD HAVE LANDED IN MY EYE AND CAUSED INJURY OR EVEN WORSE AND ACCIDENT.

WHILE DRIVING ~40 MPH ON AN EXPRESSWAY THE CAR STARTED FLASHING ALL THESE WARNINGS ON THE DASHBOARD INCLUDING PULL OVER AND CHECK TRANSMISSION. LOOKING DOWN I SAW THAT THE CAR WAS AUTOMATICALLY PUT IN NEUTRAL AND THE GAS PEDAL WASN'T WORKING. I MANEUVERED THE CAR TO THE SHOULDER AND SINCE IT WOULDN'T SHIFT INTO PARK I PRESSED THE PARKING BRAKE. IF THE ROAD WAS ANY MORE CROWDED WE COULD HAVE BEEN KILLED.

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.

WHEN COASTING AT LOW SPEEDS, TRANSMISSION DOWNSHIFTS AND ENGINE REVS HIGHER AND CAR ACCELERATES. MUST BRAKE TO AVOID POSSIBLE CONLISSION

TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLATOR REPLACEMENT VEHICLE RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT. I WAS GIVEN A PURCHASE TO TAKE TO ENTERPRISE CAR RENTAL FOR A RENTAL CARD. I WAS GIVEN A FORD FOCUS UNTIL THE SUMMER OF 2016 WHILE MY BRAND NEW ACURA IS PARKED IN MY DRIVE WAY SINCE MARCH 2016 WHILE I AM MAKING A $398 MONTHLY CAR PAYMENT ON A BRAND NEW ACURA ILX THAT I CANNOT DRIVE UNTIL MID OR LATE SUMMER OF 2016. I THINK MY CAR PAYMENTS SHOULD BE REIMBURSED FROM THE DATE OF THE RECALL NOTICE UNTIL PARTS BECOME AVAILABLE FOR REPAIRS AND MY CAR IS REPAIRED AND SAFETY TO DRIVE AGAIN. IF I WANT TO DRIVE A FORD FOCUS IN THE FIRST PLACE. AT LEAST ACURA COULD HAVE PROVIDED A CAR IN THE SAME CLASS AS MY ACURA ILX 2015. I HAVE ALWAYS DRIVEN A HONDA OR ACURA VEHICLE AND I HAVE BEEN DRIVING OVEN 30 YEARS. I AM VERY UNHAPPY THAT I HAVE TO PAY A MONTHLY CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE. UNHAPPY ACURA CUSTOMER MEM

WHILE IN MOTION, THE VEHICLE BEGINS TO VEER TO THE RIGHT. AN IMMEDIATE CORRECTION IS MADE BUT THE WHEELS DON'T RESPOND. AFTER SEVERAL SECONDS, A GRINDING NOISE IS HEARD FROM THE BACK AND THE CAR SHAKES. AFTER THAT HAPPENS, THE CAR DRIVES NORMAL. THIS HAS HAPPENED AT SLOW SPEEDS, HIGH SPEEDS, GOING AROUND CURVES, AND DRIVING STRAIGHT. I HAVE GONE OFF THE ROAD ONCE BECAUSE OF THIS. IT HAS HAPPENED FIVE TIMES IN APPROXIMATELY 8600 MILES (9 MONTHS).

CAR SHIFTS ROUGHLY WHEN ACCELERATING, JUST ONE OF THE LOWER GEARS, AT AROUND 10-15 MPH. JERKS NOTICEABLY ALL THE TIME, WHETHER CAR IS WARM OR COLD. I DID NOT SAY ANYTHING TO SEE IF IT WAS AS BAD AS I THOUGHT, AND A FREQUENT PASSENGER FINALLY NOTICED AND ASKED ME ABOUT IT. CAR DOES NOT TAKE OFF QUICKLY LIKE I AM USED TO. FEELS VERY SLOW AND HEAVY. NOT SURE IF THIS PROBLEM WILL GET WORSE WITH AGE/MILEAGE, BUT I'M JUST HOPING IT WON'T BECOME A SAFETY ISSUE.

PLEASE INVESTIGATE ACURA ON THEIR 8 AND 9 SPEED TRANSMISSION. THE TRANSMISSION HESITATES AND JERKS BETWEEN SHIFTS, IS UNRESPONSIVE TO DOWNSHIFTS (UNLESS IT IS IN SPORT MODE), RELUCTANT TO UP SHIFT AT TIMES, GRINDS AT CERTAIN SPEEDS AND YOU CAN MOVE THE CAR A HALF FOOT IN PARK. MOST TIME, THIS IS FRUSTRATING AND UPSETTING FOR AN UPMARKET VEHICLE, SOME TIMES IT IS CONCERNING AS YOU FEEL YOU CANNOT CONTROL THE CAR AND COULD CAUSE AN ACCIDENT. I HAVE TAKEN IT BACK TO ACURA 5 TIMES AND DESPITE SOFTWARE UPDATES AND A "NEW" TRANSMISSION, NOTHING HAS CHANGED. I MET WITH THE ACURA MID-ATLANTIC REP AND HE SAID THIS IS THE WAY THE TRANSMISSIONS BEHAVE SO HONDA CAN MEET THE GOVERNMENT FUEL ECONOMY REQUIREMENTS. I HAD A HIGH-GEAR TRANSMISSION BEFORE THIS CAR AND NEVER HAD THESE ISSUES. I HAVE READ ABOUT THE SAME PROBLEM ON OTHER SITES AND IN CAR MAGAZINES YET HONDA/ACURA IS DOING NOTHING ABOUT IT BESIDES "SOFTWARE UPDATES." THIS TRANSMISSION, PRODUCED BY ZF AND INSTALLED IN OTHER VEHICLES SUCH AS CHRYSLER/FIAT HAS THE SIMILAR ISSUES. WHAT CAN BE DONE ABOUT A PRODUCT THAT IS CLEARLY FAULTY? THANK YOU. *TR

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JB

MY 2015 ACURA TLX HESITATES WHEN CHANGING GEARS, DOES NOT ACCELERATE WHEN GAS PEDAL IS PUSHED AND THE SHIFTING OUT OF PARKING POSITION IS NOISY AND HARSH. ACURA HAS PROVIDED A DEFECT CODE FOR MY COMPLAINTS (03214) AND SOFTWARE UPDATES (OPERATION NUMBER 1255A2 AND 1255C9), WHICH HAVE BEEN PERFORMED ON MY VEHICLE. NONE OF THESE HAVE FIXED THE PROBLEM. LEMON LAW FAVORED IN THE MANUFACTURER'S SIDE AND THE ARBITRATORS SAY IT IS NOT A NONCONFORMITY. HONDA'S LAWYER SAYS THAT I DID NOT TAKE IT IN ENOUGH TIMES AND THAT HESITATION FOR A MOMENT IS NOT A CONCERN. ACURA SAYS THEY WOULD NOT CHANGE MY CAR BECAUSE THEY ALL DRIVE THE SAME AND THAT I AM JUST NOT USED TO DRIVING A VEHICLE LIKE THIS ONE. THE BIGGEST PROBLEM WITH THE CAR IS THAT AS IT COMES TO A STOP AT AN INTERSECTION OR TRAFFIC LIGHT, IT LURCHES FORWARD EXTREMELY HARSHLY AS IF I WAS HIT BY ANOTHER VEHICLE IN THE REAR. THIS IS SO BAD THAT I HAVE BEEN EXPERIENCING LOWER BACK PAIN AND HAVE TO TAKE PAIN KILLERS AT TIMES. AND OF COURSE, I HAVE TO TAKE THIS INTO ACCOUNT EVERY TIME I HAVE TO BRAKE, IN ORDER TO AVOID AN ACCIDENT. YOU MUST KNOW HOW FRUSTRATING IT IS TO HAVE TO WORRY ABOUT THIS EACH AND EVERY TIME I AM REACHING A STOP SIGN OR TRAFFIC LIGHT.. THE CAR DOES IT SOMETIMES AND OTHERS IT DOESN'T, SO I HAVE TO TRY AND PREDICT HOW IT IS DRIVING THAT PARTICULAR DAY. THIS TAKES AWAY FROM ME THE ABILITY TO CONTROL MY CAR IN AN EMERGENCY SITUATION.ALSO, THERE WAS ONE TIME WHEN I NEEDED TO MAKE A LEFT TURN AND MY CAR FELT AS IF IT WERE IN NEUTRAL, DID NOT ACCELERATE AND THEN AFTER A MOMENT DECIDED TO DRIVE FORWARD. THANKFULLY NO CAR WAS COMING, IF NOT IT WOULD HAVE BEEN AN ACCIDENT. I HAVE TO NOW MAKE SURE THAT CARS ARE FAR ENOUGH SO THAT IF IT DOES HESITATE AGAIN I WON'T BE PUTTING MY FAMILY AND I AT RISK. I HATE HAVING TO DRIVE MY VEHICLE BECAUSE IT IS UNPREDICTABLE AND I FEEL VERY UNSAFE.

I FEEL MY SAFETY IS IN JEOPARDY WHEN I DRIVE THIS VEHICLE. ANY TIME THE TLX'S BRAKES ARE APPLIED AND THE ACCELERATOR IS IMMEDIATELY PRESSED, THE VEHICLE STALLS AND I HAVE TO LET OFF OF THE ACCELERATOR FOR THE TRANSMISSION TO CATCH AND THEN THE CAR WILL GO. THIS IS ESPECIALLY TRUE AT STOP SIGNS. THIS IS WHAT HAS ALMOST GOTTEN ME KILLED MULTIPLE TIMES. IN ONE INSTANCE, I STOPPED AT A STOP SIGN, I PRESSED THE GAS TO GO BECAUSE I HAD ENOUGH TIME TO GO BEFORE THE ONCOMING CAR GOT TO ME, HOWEVER THE VEHICLE WOULDN'T GO, SO I FLOORED THE ACCELERATOR TWICE AND NOTHING HAPPENED. THE THIRD TIME THE VEHICLE HORRIBLY JERKED AND THREW ME OUT INTO TRAFFIC IN FRONT OF THE ONCOMING VEHICLE. AFTER BACKING UP, ANOTHER PROBLEM, THE VEHICLE CONTINUES TO GO IN REVERSE FOR AN ADDITIONAL 12 INCHES. 12 INCHES THAT SHOULD NOT BE NECESSARY WHEN SWITCHING DRIVING DIRECTIONS. THIS CAN BE NOTICED ON INCLINE AND NO INCLINE.

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE REAR VIEW MIRROR WAS SET TO AUTO DIM, WHICH CAUSED THE DRIVER NOT TO BE ABLE TO SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

WHILE SLOWLY DRIVING MY 2015 ACURA TLX INTO MY HOME GARAGE AND PUTTING THE CAR INTO PARK WITH THE RED LIGHT INDICATING THE PARKING GEAR WAS ENGAGED AND LETTING MY FOOT OFF THE BRAKE MY CAR SUDDENLY LURCHED FORWARD ABOUT TWO FEET BEFORE I COULD STOP THE MOVEMENT RESULTING IN DAMAGE TO MY DRYWALL. THE FIRST TIME THIS HAPPENED WAS SHORTLY AFTER I PURCHASED THE BRAND NEW CAR AND I ASSUMED I MAY HAD NOT HAD THE CAR PROPERLY IN PARK AND NO DAMAGE OCCURRED AND IT MAY HAVE BEEN CAUSED BY SO CALLED DRIVER ERROR. WHEN IT HAPPENED THE SECOND TIME 8 MONTHS LATER MY WIFE AND I WERE BOTH IN THE CAR AND OBSERVED THE RED PARKING LIGHT WAS ON INDICATING THE CAR WAS IN PARK WHEN MY CAR SUDDENLY LURCHED FORWARD CAUSING THE DAMAGE. THE ACURA DEALER ASKED TO KEEP MY CAR IN AN ATTEMPT TO "REPLICATE" THE PROBLEM FOR ABOUT 17 DAYS UNTIL IT COULD BE INSPECTED BY DPSM (ACURA'S DESCRIPTION) AND I WAS TOLD NO PROBLEMS WERE DETECTED. IN RESEARCHING THIS PROBLEM I DISCOVERED THIS WAS VERY SIMILAR TO A PRIOR 2015 ACURA TLX RECALL INSTITUTED LAST YEAR BY NHTSA. THE ACURA SERVICE DEPARTMENT REACTED AS IF THEY HAD NEVER HEARD OF THAT RECALL UNTIL I GAVE THEM A COPY OF THE INFORMATION POSTED ON THE INTERNET. THE ONLY SUGGESTION OFFERED BY THE DEALER AFTER THEIR INSPECTION WAS TO KEEP MY FOOT ON THE BRAKE WHEN THE CAR IS IN PARK UNTIL THE ENGINE IS COMPLETELY STOPPED AND ENGAGE THE PARKING BRAKE. THE MILEAGE ON MY ODOMETER WAS UNDER 4,000 MILES AT THE TIME OF THEIR INSPECTION AND MY CAR IS KEPT IN A GARAGE WHEN I AM AT WORK AND AT HOME SO ENVIRONMENTAL CAUSES SHOULD NOT BE A FACTOR. I FEEL VERY FORTUNATE THAT MINOR PROPERTY DAMAGE WAS THE ONLY LOSS WE ENCOUNTERED FROM THIS UNDISCLOSED SAFETY DEFECT AND HOPE THIS PROBLEM CAN BE REMEDIED BEFORE MORE SERIOUS CONSEQUENCES OCCUR TO OTHER TLX DRIVERS.

SUNROOF GLASS SHATTERED WHILE DRIVING DOWN THE ROAD. THERE WERE NO CARS IN FRONT OF ME AND I WAS ONLY GOING 25 MPH AS I HAD JUST BEGUN TO ACCELERATE. THIS COULD NOT HAVE BEEN A ROCK BUT A DEFECT IN THE CAR. IF THE VISOR WASN'T CLOSED GLASS COULD HAVE FELL INTO THE CAR AND POSSIBLY CUT SOMEONE. ACURA NEEDS TO ADDRESS THIS AS THIS IS NOT AN OBJECT HITTING THE VEHICLE.

2015 BLACK ACURA TLX FINANCED VIA LEASE OPTION WITH A LOCAL DEALER (FOUNTAIN ACURA, 8703 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809). SINCE I LEASED THIS VEHICLE BACK IN SEPTEMBER OF 2015; I HAVE HAD THE BELOW ISSUES: *NOISE IN THE DRIVER'S SEAT WITH DISPLACEMENT. THE CAR SEAT HAD TO BE REPLACED BY THE DEALER PER MY REQUEST; HOWEVER, AFTER BEING REPLACED IT STILL NOISES OUT OF THE NORMAL AND DOES NOT OPERATE AS SMOOTH AS THE OTHER SEATS. NOT TO MENTION SCRATCHES I NOTICED INSIDE THE CAR DUE TO THE INSTALLATION OF THE NEW SEAT. *LOUD NOISE IN THE VEHICLE TRANSMISSION. *THE VEHICLE WAS DELIVERED TO ME WITHOUT A SPARE TIRE, WHICH I DIDN'T NOTICE UNTIL A FEW DAYS AGO AFTER DOING MY OWN RESEARCH BECAUSE THE DEALER NEVER ADVISED THE VEHICLE DIDN'T COME WITH A SPARE TIRE. *THE VEHICLE PRESENTS VERY ROUGH AND HIGH INCREMENTS IN THE SPEED AFTER MAKING NORMAL ACCELERATIONS. WHICH MAKE MYSELF AND MY FAMILY MEMBERS FEEL SERIOUSLY UNSAFE AS FAR AS BEING ABLE TO CONTROL THE CAR. AFTER PRESENTING ALL THESE ISSUES AND A FORMAL CLAIM TO FOUNTAIN ACURA AND THEIR SALES PERSONNEL; THEY HAVE FAILED TO PROVIDE ME WITH A SOLUTION TO MY PROBLEMS JUST ARGUING THAT 'THAT IS THE WAY THE CAR RUNS AND THERE IS NOTHING THEY CAN DO ABOUT IT'. I HAVE SENT A FORMAL COMPLAINT VIA MAIL TO BOTH THEIR HEADQUARTERS IN TORRANCE, CA AND IN TOKYO, JAPAN. THIS VEHICLE IS NOT SAFE AT ALL WITH ALL THE ISSUES IT HAS AND I REFUSE TO HAVE TO KEEP IT FOR THE REMAINING TIME OF THE LEASE. ACURA SHOULD DEFINITELY DO SOMETHING TO FIX THIS PROBLEMS OR TAKE THIS CAR OUT OF THE MARKET.

TL* THE CONTACT OWNED A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, FLIPPED OVER, AND ROLLED UNTIL IT STOPPED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE CONTACT SUSTAINED INJURIES TO THE BACK, FACE, AND BOTH KNEES. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,625. UPDATED 05/17/16*LJ UPDATED 12/13/2017*JS

THIS CAR IS A TOTAL LEMON - DO NOT PURCHASE. I HAVE HAD THIS CAR TO THE DEALER 9 TIMES IN 12 MONTHS FOR NON ROUTINE MAINTENANCE ISSUES AND IT IS GETTING TOWED THERE AGAIN TODAY. MYRIAD OF ISSUES FROM LACK OF BRAKES TO JERKING TRANSMISSION TO FLAT OUT WON'T START. I PURCHASED AN ACURA FOR A RELIABLE CAR AND THAT IS MOST CERTAINLY NOT WHAT I OWN NOW. I HAVE AN OPEN CASE WITH ACURA CORPORATE BUT THE DEALER (POHANKA ACURA, CHANTILLY VA) WILL NOT STAND BEHIND THE VEHICLES THEY SELL. BUYER BEWARE OF THIS CAR!!

LEASED THE VEHICLE ON 12/7/2015 . AFTER A FEW HOURS OFF THE LOT THE THE TRANSMISSION SHIFTED ROUGHLY FROM 2-3 GEAR. ALSO EXPERIENCED SPORADIC GEAR SHIFTS.

HARD SHIFTS ON 1ST TO 2ND AND 2ND TO 3RD CAUSING WHIPLASH-LIKE REACTION. SHIFTS OCCURS AFTER WHAT IT SEEMS TO BE A PAUSE IN ACCELERATION THEN ENGINE REVS FOR 500 TO 1K RPM BEFORE SHIFTING, THEN THE CAR WILL LUNGE FORWARD. ACURA HAS PERFORMED SOFTWARE UPDATES. IT REDUCED THE HARD SHIFTS BUT IT IS STILL THERE. I HAVE TO TIGHTEN MY NECK AND BRACE FOR A HARDSHIFT I KNOW IS COMING.