NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Audi A4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
DESCRIPTION OF THE SAFETY DEFECT On February 24, 2026, an Audi-certified technician at Audi of Milwaukee discovered substantial rust perforation of the rear subframe on my 2014 Audi A4 Allroad (Repair Order #[XXX]). The technician documented the condition as follows: “INSPECTED REAR SUBFRAME CORROSION. RECOMMEND TO REPLACE REAR SUBFRAME AND RELATED PARTS.” The quoted cost to replace the rear subframe, control arms, and related components is $11,583.00. The vehicle was otherwise inspected as being in excellent condition with no body panel corrosion. Root Cause: Manufacturer-Installed Plastic Shield Design Defect (B8/B8.5 and B9 Platforms) The corrosion is caused by a design defect present on the Audi B8/B8.5 and B9 platforms: plastic aerodynamic shields are installed by the manufacturer on both sides of the rear subframe. These plastic shields trap road salt, water, and debris directly against the bare steel subframe, preventing it from draining or drying. Even vehicle owners who regularly wash the undercarriage—as I did—cannot prevent salt accumulation behind these shields. This is not general road salt exposure. The plastic covers are an Audi-designed component that actively concentrates corrosive materials against the subframe. The corrosion therefore originates from a manufacturer design decision, not from owner neglect or normal environmental exposure. III. SAFETY RISK The rear subframe is a primary structural and suspension component. It mounts the rear suspension, differential, and drivetrain to the vehicle. Rust perforation of this component poses the following safety risks: •Structural failure of the subframe while driving, potentially causing sudden loss of vehicle control •Collapse of rear suspension leading to loss of steering stability •Separation of the rear drivetrain or differential from the vehicle under load •Increased risk of catastrophic failure when towing, carrying passengers, or during emergency maneuvers •No visible warning to the drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The timing chain and tensioner in my 2014 Audi A4 Quattro (VIN: [XXX] ) failed without warning, causing the engine to suddenly stall and become inoperable while in motion. This presented a serious safety hazard. Although my vehicle is slightly outside the settlement mileage and time limit, timing chains are considered a lifetime component and are not a maintenance item, meaning they are not expected to fail and are not listed as requiring inspection or replacement under any Audi maintenance schedule. This failure was sudden, catastrophic, and safety-related. Audi and Volkswagen have already acknowledged this timing chain defect in federal class-action litigation (Opheim et al. v. Volkswagen Group of America), and my VIN is included in the affected vehicle list. Audi’s own dealership technician confirmed that the timing chain is stretched, the tensioner is fully extended, and the intake camshaft timing is off by a tooth—clearly matching the known defect. The vehicle stalled suddenly while arriving at a repair facility, and it would not restart. Had this occurred on a highway, a collision could have easily resulted. This is a known safety defect, affecting engine timing, power loss, and stall risk. The manufacturer denies responsibility despite known defects, safety implications, and VIN eligibility. I am requesting NHTSA to investigate Audi’s refusal to address a known and documented safety-related defect involving a critical non-maintenance engine component that is expected to last the life of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Audi A4. The contact stated while at a stop sign and attempting to proceed, the vehicle stalled and failed to return to normal operation. The contact and her boyfriend shifted into neutral and pushed the vehicle to the side of the road for a while until the vehicle eventually restarted. The Electronic power control (EPC) warning light was illuminated. The vehicle was driven back to the residence where the boyfriend used a diagnostic scanner to diagnose the vehicle. The contact was informed that the fuel pump sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was scanned a second time and it was determined that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The diagnostic scan tool was used again to diagnose the vehicle and it was determined that the fuel pressure regulator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
The third brake light intermittently stops working. Being that it is intermittent, it tells me the led and circuitry are working. Also, a warning alert will illuminate on my dash instrument cluster and not when the light is working again. Upon further searching on-line, there is an issue with a solder joint cracking. I believe this is the case because when i jiggle the connector, the light will illuminate. Since this light is required by law, this is a very important safety issue. And a rather expensive one since the replacement part alone is $150-$200.
Heating/ cooling system is not functioning correctly, continues to get warning meage from car heating/coolant warning, and engine coolant is leaking out
Loss of power / Turning onto oncoming traffic there was severe hesitation. Which caused the car to not move onto oncoming traffic quick enough causing both oncoming vehicles to maneuver around. Upon going to the mechanic he states I have oil in the engine from faulty piston rings which he states he has seen multiple times in these models.
I was driving down the highway and my sunroof suddenly exploded randomly. No signs of anything hitting it at all.
The contact owns a 2014 Audi A4. The contact stated while driving 40 MPH, a message advising to stop the vehicle immediately was displayed. The contact pulled into a parking lot, where the contact noticed that coolant was leaking onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the coolant pump had failed and needed to be replaced. The local dealer and another dealer, Audi North Atlanta (11505 Alpharetta Hwy, Roswell, GA 30076), were then notified of the failure, but the contact was not informed that the VIN was included in a recall related to the failure. The vehicle was repaired by the independent mechanic. The contact later became aware that the VIN was included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the contact had not received a recall notification in the mail. The contact submitted a claim for reimbursement to the manufacturer, but the reimbursement was denied. The failure mileage was approximately 82,000.
Driving on a two lane busy road, car started to jerk and shut down. Lost steering capability immediately, car veered toward ditch, stopped. Called 911 immediately because the road was busy and cars could not safely get around my stalled vehicle. I told 911 that I was exiting the vehicle for my safety. I could not restart the vehicle. There were no warning lamps or messages or symptoms alerting me to a problem UNTIL after the occurrence. I had no idea what was happening, and it was frightening. Never had this situation with any of my Audi's and I only have approximately 41,000 miles on it. After about 15 minutes a person stopped and was able to restart my vehicle (911) never got to me and I cautiously drove home. Called the dealer and had it serviced immediately. Diagnostics performed on it. It required a replacement of the fuel pump and fuel rail sensor. It found fuel pump control module to be shorting out. It seems that this type of issue should not be occurring on the vehicle with such low mileage.
With out warning vehicle engine shut down in the middle of the highway causing loss of power to breaks and steering. Mechanics assessment states engine is mechanically or electrically blocked. Upon investigating issue I found numerous law suits regarding engine piston failure. Please see civil action docket number L-001632-21. Found on class action .org
The TCM doesn't properly communicate with sensors in the transmission of my Audi A4 such as one of the speed sensors and this issue is inspectable by most certified technicians. The equipment failure can result in the transmission not being able to engage the gears into a "forward" motion causing the vehicle to seemingly stall in traffic. It can also cause it to shift roughly, which could further damage equipment and pose higher safety risks to not only to me, but other drivers on the roads as well, both of which issues I mentioned have occurred to me on multiple occasions. I've recently had this issue diagnosed by an Audi technician. A "transmission malfunction" message also is present on the dashboard as a result of the aforementioned issues.
This is my second time contacting you in reg. this vehicle, it was previously in the shop for the same repairs the engine was replaced and the coolant system was fixed, now it has been about two mo and again it is having issues with the coolant system and now transmission issues, I also just found out that this vehicle was in a accident in 2014, in which I was told t had not been, so I am currently reaching out to the Audi dealership trying to receive previous service history done to vehicle Oasis report. I feel this vehicle is a safety hazard, I am a single mom and grandmother and I do not feel safe in this vehicle and wish I was informed of previous accident. In the time I have had the vehicle it has spent over 30 days in the shop and now its back in there.
INTAKE VALVE SPRING ON CYLINDER 4 ( THE ONLY WARNING I RECEIVED WAS THE CAR STARTED TO MAKE A RATTLING NOISE AND THE WHOLE CAR STARTED TO SHAKE AND THE EPC LIGHT THEN CAME ON, WHEN IT STARTS IT IS HESITANT TO START) I PURCHASED CAR ON 7/24/2020 THE FIRST TIME IT BROKE WAS ON/AROUND 10/27/2020 AND THE CAR HAS NOW ENCOUNTERED THE SAME ISSUSE ON /AROUND 10/28/202, I AM UNSURE IF THIS HAS BEEN AN ISSUE WITH PREVIOUS OWNER, BUT THIS SHOULD BE LOOKED AT IN A SAFTY DUE TO THE WHOLE ENGINE GOING.
Car is feeling jerky and shaky at the steering wheel when driving or sitting still. Very common problem on these cars. Will probably need new steering rack. This issue needs to become a recall. Very frustrating.
The parking break malfunction light keeps coming on and off for the past few months. Last year the malfunction light came on and I was unable to release the parking break. My car had to be towed to mechanic for reviews. The light is now back; on and off for several months. I fear using my parking brakes.
WHILE IN A TURNING MOTION THRU A WATER PUDDLE, THE STEERING DEFECTIVE WARNING LIGHT CAME UP ON THE DASH AND THE STEERING WAS VERY STIFF AT SLOW SPEED. ERROR WAS ANALYZED AS A DEFECTIVE ELECTRIC STEERING RACK AND PINION. ONE YEAR AGO THIS SAME PROBLEM AROSE AND IT WAS CORRECTED WITH A USED RACK, BECAUSE A NEW ONE COULD NOT BE FOUND, SUCH IS THE CASE AT THE CURRENT TIME, ONLY USED RACKS ARE AVAILABLE, WHICH DID NOT WORK OUT WELL THE FIRST TIME AND THE LEAD TIME ON A NEW RACK IS 3 MONTHS. I SUBMITTED A COMPLAINT NUMBER: 11300855 ON THE SAME EXACT PROBLEM A YEAR AGO. I FEEL AUDI NEEDS TO ADDRESS THIS SERIOUS PROBLEM WITH THE RACK P/N 8K1 423 055BA OR ANY OTHER THAT FIT THIS DESCRIPTION. THE INTERNET HAS PLENTY OF AUDI FORUMS ABOUT THIS MOISTURE PROBLEM, SINCE THE RACK IS CONDUCIVE TO WEATHER RELATED CONDITIONS THAT SHORT OUT CONTROL MODULE, LEAVING THE RACK WITH NO ELECTRIC POWER ASSIST. THE MODULE IS INTEGRATED INTO THE RACK WITH NO WAY TO JUST REPLACE JUST THAT PART, LEAVING YOU WITH A $3000.00 BILL.
THE STEERING LOCKS UP OUT OF NO WERE WHILE DRIVING MAKING IT SEEM LIKE POWER STEERING FAILURE AND GIVES YOU A STUCK THEN LET GO FEELING. I'M A MECHANIC AND HAVE COME TO FIND OUT THE STEERING UNIVERSAL JOINTS SEIZED AND RUSTED BAD MAKING IT WELL NOT STEER SMOOTH IT'S VERY DANGEROUS AND A CAR ONLY 6 YEARS OLD WITH 80000 MILE SHOULD NOT HAVE AN ISSUE LIKE THAT BUT IT'S VERY VERY COMMON AFTER RESEARCH
Steering wheel doesn’t want stay center. Kicks left or right, in a kind of ‘notchy’ way. Almost feels like it wants to click from side to side and won’t stay centered. Vehicle was recently aligned and utilizes all OEM parts.
Hi My name is [XXX] and I have an 2014 Audi A4 that has been consuming to much oil ever since I bought it . I see the vehicles contained defective pistons that caused excessive oil consumption. Can you please help with this ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
RACK AND PINION, STEERING LOCKED UP
VEHICLE ALL OF A SUDDEN HAD A WARNING LIGHT WITH THE STEERING WHILE DRIVING AND WHEEL STOPPED TURNING. THIS WAS VERY DANGEROUS DUE TO THE FACT THAT THE VEHICLE WAS IN MOTION EVENTUALLY STARTED TURNING BACK AFTER I STOPPED THE CAR AND PUT ON HAZARDS AND KEPT PLAYING WITH STEERING BUT WAS STILL VERY DIFFICULT TO STEER. HAD TO TOW VEHICLE TO AUDI AND TOOK A WEEK AND A FEW DAYS WITH THE CAR. NOW AFTER I GOT IT FOR ONLY A FEW DAYS MY OIL SENSOR HAS GONE BAD AFTER I ASKED THEM TO CHECK EVERYTHING. I FIND THIS VERY STRANGE
I TOOK MY CAR TO THE AUDI SERVICE CENTER AND THEY EXPRESSED TO ME THAT MY ENGINE COOLANT PUMP WAS NOT WORKING AND THAT IT HAD TO BE REPLACED. HOWEVER, THEY DID NOT TELL ME IT WAS APART OF A RECALL. HAD I KNOWN THIS, I FEEL AS THOUGH I SHOULD NOT HAVE BEEN CHARGED APPROXIMATELY $2,300 TO GET IT FIXED WHEN IT WAS RECALLED FROM SOMETHING OUT OF MY CONTROL.
WHILE DRIVING THE VEHICLE, I GET AN 'ALTERNATOR FAILURE - BATTERY MIGHT NOT BE CHARGING' WARMING, FEW SECONDS LATER THE CAR ALMOST COMPLETELY SHUT DOWN, THE STEERING WHEEL BECOMES SUPER STIFF, CAN'T ACCELERATE, I ALMOST HIT A CAR NEXT TO ME WHILE TRYING TO GET OUT OF THE ROAD AND PARK IN A SAFE PLACE! LUCKILY WAS A 35 MPH ZONE, IN THE HIGHWAY WOULD HAVE BEEN REALLY DANGEROUS! I TOWED TO A SHOP AND YES, IS THE ALTERNATOR. THE CAR SHOULD GIVE AN EARLIER WARNING AND DEFINITELY NOT SHUT DOWN WHILE DRIVING!
VEHICLE CAN SUDDENLY AND WITHOUT WARNING BECOME VERY DIFFICULT TO STEER. SOMETIMES IT IS NEARLY IMPOSSIBLE TO TURN. OTHER TIMES IT ALTERNATES BETWEEN LOOSE AND STIFF, MAKING IT EXTREMELY DANGEROUS. I HAVE HAD MANY NEAR-COLLISIONS IN THIS STATE.
I WAS NEVER NOTIFIED OF A RECALL AND NOW MY ENGINE IS BAD. *TR
MY CAR STARTED BURNING OIL MUCH MORE FREQUENTLY AFTER IT HIT 120K MILES. THE LIGHT WOULD COME ON TO ADD A QUART OF OIL EVERY 1500 MILES. THE CAR NOW HAS 145K MILES ON IT AND THE OIL LIGHT COMES ON AFTER 500-600 MILES, WHICH SEEMS MUCH TOO FREQUENT. THE CAR IS ONLY 6 YEARS OLD AND I WOULD EXPECT IT TO LAST ANOTHER 50K MILES BUT I'M CONCERNED THAT THERE'S SOMETHING WRONG WITH THE ENGINE THAT'S CAUSING IT TO BURN SO MUCH OIL SO QUICKLY. *TR
I've purchased this out of state, in 2017 December. The place was an Audi Dealers Belle Audi , in Elizabeth, New Jersey. I bought an extended on the paint and they failed to cover it when it was peeling, I since had the hood repainted, had a recall Fuel pump ( after run) , and steering column repair hbut at around 85,000 miles I saw an add oil light on my dash that indicated I needed oil, and then a service engine light- so I took it to South Burlington Audi in Vermont for a servicing and they said all was okay. Every servicing I've had done on it was at that dealership. They changed the oil/ filter etc.. but came accross as nothing was wrong when I asked and I was told - are you sure you need oil? and the girl who worked in their service department said to bring it by, and I did just 2 weeks later after the servicing that light came on again, She added a half a quart in the area I parked in. She said its fine and I left. Next thing I went buy 2 other times reporting it and their was only a sales agent and a man who worked in the Manager for servicing is english/autralian accented told me to just add oil. Then yesterday I went back after I was told on Monday evening this could be a breather valve. Well Audi has an issue with piston seals being bad- causing this and ever 150-200 miles I need to add a half a quart- and if not my engine light comes on. I've had 2 mis-fires and they told me up to 100,000 miles the class action suit covered- and they deliberately ignored this so they did not have to tear down my engine and fix the oil consumption issue. There was oil on the botton in one small area and on top, I had to fill it on the highway it blew oil over the top while filling I explained ,so they did a dye test and cleaned it and no oil leaks shown. They refused me a repair covered under the defective piston / ring/ seal class action suit 3 times. I would like to report them and file a law suit. Can you refer and assist me in this. It is an 2014 A4 2.0 Turbo.
THE FRONT WHEEL BEARINGS WERE MAKING NOISE @ 76,756 MILES, WHILE DRIVING ON THE OPEN ROAD, SO BOTH WERE CHANGED OUT. UPON CHECKING THE INTERNET I FOUND TSB NO. 401548 REFERRING TO THE PROBLEM IN MANY AUDI MODELS FROM 2009-2016. WITH THIS EXTENSIVE PROBLEM, A RECALL SHOULD BE ENFORCED. A MONTH LATER @ 78998 MILES THE ELECTRONIC RACK AND PINION STEERING STARTED TO MAKE A RUBBING NOISE WHEN TURNED, SITTING OR TRAVELING AND AN ON BOARD RED NOTICE CAME UP INDICATING STEERING PROBLEM SEEK PROFESSIONAL HELP. THE UNIT WAS ELECTRICALLY DIAGNOSED WITH A FAILED AIR BAG CLOCKSPRING AND AN ELECTRONIC STEERING GEAR ASSEMBLY. THE CODES WERE ENTERED AND THE RACK AND CLOCKSPRING WERE REPROGRAMMED TO THE VEHICLE ONCE INSTALLED, SOLVING THE PROBLEM. THIS ALSO SEEMS TO BE AN INHERENT PROBLEM IN THIS VEHICLE, SINCE THE MECHANIC HAD KNOW OF TWO OTHER ALREADY THIS YEAR. THE CAR DID DRIVE FINE WITH THE OLD RACK AND PINION IN IT.
I BOUGHT THIS 2014 AUDI A4 USED IN 1/2019. THE CAR SEEMS TO HAVE MAJOR STEERING AND SUSPENSION ISSUES. ALTHOUGH I'VE HAD IT CHECKED BY PROFESSIONALS MULTIPLE TIMES,?ALIGNED MULTIPLE TIMES, AND TIRES REBALANCED MULTIPLE, NO ONE CAN DETERMINE THE PROBLEM. IT'S HARD TO CONTROL THE CAR ON FREEWAYS. SOMETIMES IT SEEMS IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE. THE CAR WANDERS ALL OVER THE FREEWAY. IT'S VERY DANGEROUS. UNFORTUNATELY I'M UNABLE TO SUE USING THE LEMON LAW BECAUSE I BOUGHT IT USED.
ON SATURDAY 10/26/2019 AS I LEFT MY OFFICE TO HEAD HOME THAT DAY FROM WORK MY EPC LIGHT AND ENGINE MIL LIGHT IN MY DASHBOARD CAME ON AND THE CAR WOULD NOT START. I STARTED TO SMELL GAS FUMES IN THE CAR AND SMOKE COMING FROM THE BACK SEAT LIKE A FIRE HAD STARTED. I SHUT OFF THE CAR, GOT OUT AND OPENED ALL THE DOORS AND AS I APPROACHED THE RIGHT SIDE OF THE VEHICLE I SPOTTED LARGE AMOUNTS OF FUEL LEAKING FROM UNDERNEATH WHERE THE FUEL PUMP IS LOCATED. I CALLED MY AUTHORIZED MECHANIC AS HE HAS DEALT WITH MY VEHICLE BEFORE AND HE CAME AND DIAGNOSED THE VEHICLE, HOOKED IT UP TO HIS COMPUTER AND GAVE HIM A FEW ERROR CODES. 1 WAS FOR THE FUEL PUMP, ANOTHER FOR THE AFTER RUN COOLANT PUMP. HE INFORMED ME THAT THERE WAS A MALFUNCTION WITHIN THE ELECTRIC FUEL PUMP ITSELF THAT'S CAUSING THE ISSUE AND THAT'S WHY FUEL STARTED LEAKING ALL OVER THE FLOOR UNDERNEATH THE VEHICLE WHERE THE FUEL PUMP IS LOCATED. HE ALSO ALERTED ME TO A SERVICE BULLETIN THAT SHOWED UP ON HIS COMPUTER THAT SHOWED A RECALL FOR THE SAME FUEL PUMP ISSUES RELATED TO MY VEHICLE AS WELL AS SEVERAL OTHERS. WE IMMEDIATELY CALLED A TOW TRUCK TO GET IT BACK TO HIS SHOP. UPON FURTHER INSPECTION AFTER HE REMOVED THE REAR SEAT TO GET TO THE FUEL PUMP IT REVEALED EXACTLY WHAT HAD OCCURRED. THE FUEL PUMP AND THE ELECTRONIC CONNECTORS CONNECTED TO THE PUMP ALONG WITH THE SEAL HAD BURNT OUT CAUSING FUEL TO SPILL EVERYWHERE AND FLOOD THE ENTIRE UNIT AS WELL AS MY BACK SEAT WHERE A SMALL SPARK FROM THE IGNITION WHEN STARTED ALMOST CAUSED A SMALL FIRE UNDER THE SEAT WHICH COULD OF ERUPTED BIGGER. LUCKILY IT DID NOT EXPLODE OR GOT ANY WORST AND OUT OF CONTROL. THIS IS A SERIOUS SAFETY RISK AND NEEDS TO RECTIFIED IMMEDIATELY BEFORE MYSELF OR ANYONE ELSE GETS HURT. MY CAR HAS BEEN WELL MAINTAINED SINCE I PURCHASED IT IN 2015 AND JUST HIT A LITTLE OVER 50K MILES, NEVER MISSED AN OIL CHANGE, YEARLY INSPECTIONS AND TUNE UP.
BECAUSE OF THE ODOR OF GASOLINE FOR SEVERAL WEEKS, I HAD ASKED THE DEALER TO INVESTIGATE AND WHAT THE REASON WAS, IF ANY. HE CALLED TO TELL ME THE FUEL PUMP WAS LEAKING AND THAT I SHOULD REPLACE IT FOR SAFETY REASONS SUCH AS GASOLINE COMING IN CONTACT WITH THE EXHAUST MANIFOLD. THE PUMP WAS REPLACED BY THEM. A COPY OF THE RECEIPT HAS BEEN UPLOADED. THANK YOU.
THIS IS THE 4TH TIME I WILL HAVE TO REPLACE MY GAS PUMP AND /OR MY 3RD ENGINE IN MY 2014 AUDI A4. MY EPC LIGHT TURNS ON THEN MY CAR VIOLENTLY SHAKES AND THEN IT CUTS OFF. THIS HAS HAPPENED WHILE CROSSING AN INTERSECTION, DRIVING IN THE GAS STATION PARKING LOT, AT A PARKING LOT AFTER LEAVING A FRIENDS HOME AND AT MY HOME. I HAVE REPORTED THIS TO AUDI USA, LAS VEGAS AUDI AND THE FINANCE COMPANY. TODAY IT HAPPENED 1 YEAR AND 1 DAY AFTER IT HAPPENED LAST. I PARKED AT THE STORE RAN IN AND CAME OUT TURNED ON THE CAR AND THE EPC LIGHT CAME ON. I HAVE SPENT THOUSANDS OF DOLLARS ON REPAIRS, CAR RENTALS, RIDESHARES AND REPLACEMENT PARTS FOR THE SAME THING OVER AND OVER. I AM NOT SURE WHAT RECOURSE I HAVE BUT I NEED ASSISTANCE. THE 1ST TIME AUDI REPLACED THE ENGINE AND 7 MONTHS LATER IT HAPPENED AGAIN SO THEY REPLACED THE GAS PUMP, 1 YEAR LATER THE SAME THING HAPPENED AND THEY WANTED ME TO PAY FOR ANOTHER GAS PUMP BECAUSE THE WARRANTY ENDED. THEN ITS BEEN REPAIRED TWICE BY ANOTHER MECHANIC FOR THE EXACT SAME THING.
VEHICLE SHUT DOWN COMPLETELY WHILE IN MOTION ON A BUSY STREET.STEERING WHERE BECAME VERY HARD TO MANEUVER COULD HAVE CAUSED AN ACCIDENT DUE TO SHUTDOWN. TRIED TO RESTART IGNITION IN ORDER TO DRIVE IT OFF THE ROAD BUT KEPT SHUTTING DOWN COMPLETELY. ALL ELECTRICAL AND COMPONENTS WERE NOT WORKING. EVEN IN NEUTRAL THE STEERING WHERE WAS VERY HARD TO TURN. IT TURNED OUT TO BE THE FUEL PUMP WHICH COST $1400 TO REPLACE.
The contact owns a 2014 Audi A4 Allroad. The contact stated that water had leaked into several electrical components including the back-up camera and the sound system. The contact stated that the radio could not be turned off and remained on with the volume on high. The contact took the vehicle to a certified mechanic who stated that water had leaked through sunroof rails that opened and closed the sunroof. The certified mechanic replaced the radio receiver. The contact took the vehicle to the dealer who diagnosed the vehicle and replaced the back-up camera system. The manufacturer was not made aware of the issue. The approximate failure mileage was 85,000.
4 YEAR OLD CAR 3 MONTHS PAST 4 YEAR EXTENDED WARRANTY AND MAJOR OIL LEAK, WHICH IF NOT REPAIRED CAN NEGATIVELY IMPACT ENGINE. BOTH VALVE COVER GASKETS AND TIMING CHAIN COVER GASKETS ARE LEAKING. WHEN ASKED SERVICE CONSULTANT AT AUDI HOW OFTEN THIS HAPPENS, HE SAID IN 15-20% OF CARS BY 50,000 MILES (I HAVE 46,000 +). THIS IS A MANUFACTURING FLAW AND SHOULD BE MADE PART OF A RECALL. I AM PAYING OVER $2000.00 FOR THIS REPAIR AFTER A 10% DISCOUNT WITH A DEALERSHIP "COUPON". THIS IS CLEARLY A MANUFACTURING DEFECT OF THESE PARTS AND IT IS INEXCUSABLE THAT AUDI PASS THIS DEFECT AND THE COSTS ON TO 15-20% OF CUSTOMERS AFTER APPROXIMATELY 4 YEARS OF OWNERSHIP AND COMPREHENSIVE MAINTENANCE . THE SERVICE PERSON TOLD ME THERE WAS NOTHING I COULD DO TO HAVE PREVENTED THIS FROM OCCURRING . I THINK THE NTSB CAN ALERT AUDI TO THE . FACT THIS IS A DEFECT IN THE CARS THEY ARE SELLING, CAUSING UNNECESSARY COSTS AND BURDENS AND POSSIBLE ENGINE HAZARDS TO CONSUMERS.
TL* THE CONTACT OWNED A 2014 AUDI A4. WHILE THE VEHICLE WAS PARKED WITH THE IGNITION OFF, THE CONTACT'S NEIGHBOR ALERTED HIM OF SMOKE COMING FROM THE VEHICLE. THE CONTACT GRABBED THE FIRE EXTINGUISHER AND OPENED THE FRONT DOOR WHERE HE NOTICED THE VEHICLE WAS IN FLAMES. THERE WERE NO INJURIES OR PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE POLICE WERE CONTACTED AND THEY ALSO FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED BY THE CONTACT'S INSURANCE COMPANY FOR INVESTIGATION. AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760, (508) 651-0388) AND THE MANUFACTURER WERE NOTIFIED. THE MANUFACTURER PROVIDED CASE NUMBER: 190350385. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
SUNROOF/MOONROOF SUDDENLY EXPLODED WHILE DRIVING
THIS VEHICLE IS NEEDING A QUART OF OIL EVERY 300-400 MILES. IT'S A 6 YEAR OLD CAR, THERE IS SOMETHING SERIOUSLY WRONG WITH AUDI ENGINE DESIGN. A QUART OF OIL EVERY 300-400 MILES IS COMPLETELY UNACCEPTABLE. SINCE DAY 1 THIS VEHICLE HAS HAD AN OIL CONSUMPTION PROBLEM NOW AT 75K MILES AND THE PROBLEM JUST CONTINUES TO GET WORSE.
I RELEASED THE DRIVER'S SIDE SEAT BELT PUSHING THE RED RELEASE MECHANISM AFTER I PARKED MY CAR AND TURNED IT OFF. WHEN I RETURNED TO THE VEHICLE I DISCOVERED THE SEAT BELT HAD, IN FACT, NOT RETRACTED BUT HAD TWISTED ITSELF INTO THE HOLDER. I WAS UNABLE TO FREE IT. IT WOULD NOT PULL OUT OR REWIND. AUDI CHARGED ME THE REPAIR. WHEN I OBJECTED STATING IT WAS A DEFECT IN THE PRODUCT AND AS IT IS A SAFETY ITEM THAT IS REQUIRED BY LAW TO BE USABLE, THE SAFETY BELT SHOULD HAVE BEEN WARRANTED FOR THE LIFE OF THE VEHICLE. I WAS TOLD AUDI DOESN'T DO THAT. AS THEY DID NOT QUOTE ME OR TELL ME THE ITEM WAS NOT UNDER WARRANTY, THEY REDUCED THE CHARGE TO HALF THE AMOUNT THEY WANTED TO BE PAID. IT SHOULD BE THAT ALL SEAT BELTS ARE UNDER WARRANTY FOR THE LIFE OF ALL VEHICLES EXCEPT WHEN IT HAS BEEN OBVIOUSLY CUT OFF/VANDALIZED. YEARS AGO I HAD A HONDA THAT HAD A SEAT BELT ISSUE AND HONDA REPAIRED IT AT NO CHARGE. THANK YOU.
I RECEIVED A RECALL NOTICE FOR DISCONNECTING ELECTRIC COOLANT PUMP. I CALLED TWO DEALERS AND THEY SAID THEY DID NOT HAVE ANY PARTS AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. HOWEVER, THE RECALL NOTICE STATES "UNTIL THE RECALL WORK IS DONE, YOU SHOULD PARK OUTDOORS AS A PRECAUTION IN CASE OF A VEHICLE FIRE DUE TO THE SAFETY DEFECT". I WAS TOLD TO KEEP CALLING BACK TO SEE IF THEY HAD ANY PARTS IN. THIS IS UNACCEPTABLE. THIS IS A HUGE SAFETY ISSUE IF MY CAR COULD CATCH ON FIRE. WHO CAN HELP ME WITH THIS??
2.0T ENGINE BURNED 1QT OF ENGINE OIL EVERY 800-900 MILES. THIS CAUSE A LOT OF BRO LEMME BY ADDING OIL AND ENVIRONMENTAL.
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING, THE ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT CALLED HIS MECHANIC TO COME AND INSPECT THE VEHICLE. THE MECHANIC NOTICED THAT THE VEHICLE'S COOLANT PUMP WAS EXTREMELY HOT, WHICH COULD CAUSE THE VEHICLE TO CATCH ON FIRE AND EXPLODE. THE VEHICLE WAS TOWED TO THE MECHANIC'S SHOP AND THEN TO AUDI. THE CONTACT INFORMED THE DEALER (AUDI SHREWSBURY, 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5800) OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING), WHICH HAD NOT BEEN FOUND DURING A PREVIOUS VISIT. THE CONTACT REFUSED TO PAY FOR A DIAGNOSTIC TEST. THE CONTACT EMAILED THE DEALER'S GENERAL MANAGER, BUT DID NOT RECEIVE A RESPONSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,392.
COOLANT PUMP IS OVERHEATING
COOLANT PUMP OVERHEATING
I HAD RECEIVED A RECALL JUNE OF 2018. IT STATES THAT MY CAR CAN ESSENTIALLY START ON FIRE. I WENT ON THE AUDI WEBSITE AND FOUND OUT THEY ARE SERVICING THE VEHICALS RIGHT NOW FOR THE AFTER RUN COOLANT PUMP, BUT HOPE TO IN THE FALL. THIS BEING SAID; DO I JUST HAVE TO WAIT AND PRAY THAT MY CAR DOESN'T START ON FIRE OR ? THAT'S NOT SAFE, AND I DIDN'T PAY THOUSANDS OF DOLLARS TO HOPE MY CAR DOESN'T START ON FIRE TILL THE FALL.
WHILE IN MOTION, COOLANT SYSTEM MALFUNCTION AND OVERHEATING. FOUL SMELL OVERCAME MY CAR AND I HAD TO PULLOVER IN THE SHOULDER TO WAIT FOR MY CAR TO COOL DOWN. RECALL 18V22900 FOR AUDI A4 2014 RECALL # 19N4/19N3. AUDI OWNING MILLS DEALERSHIP AND SERVICE IS CLAIMING THAT IS NOT THE PROBLEM AND ARE CHARGING ME, WHEN I WAS TOLD BY AUDI CUSTOMER SERVICE THAT I WOULD NOT BE CHARGED.
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY FAIL. DURING THE FAILURE, THE MESSAGE "STEERING DEFECTIVE DO NOT DRIVE" WOULD DISPLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
I WAS DRIVING IN THE CITY, GOING AT ABOUT 45 MPH, THEN A LIGHT CAME ON ON MY DASHBOARD THAT SAID "DYNAMIC STEERING: SYSTEM FAULT. YOU CAN CONTINUE DRIVING" . THE STEERING WHEEL GOT A LITTLE STIFF, BUT THE I WAS ABLE TO KEEP DRIVING. THE NEXT DAY, ABOUT HALF A MILE FROM MY HOUSE THE SAME LIGHT TURNED RED WHILE I WAS DRIVING AT 35 MPH. THE STEERING WHEEL BECAME REALLY HARD TO MOVE, ALMOST IMPOSSIBLE TO TURN TO EITHER SIDE. CONTACTED AUDI AND THEY SAID TO TAKE THE CAR TO THE DEALER.
RECALL 19N4 AUDI SENT ME A LETTER STATING THAT REPAIRS ARE NECESSARY ON MY CAR DUE TO A DEFECT IN MANUFACTURING. HOWEVER THE 'REPAIR RECALL' WILL NOT BE AVAILABLE UNTIL" LATE 2018'. OH YEAH, THE DEFECT RELATES TO MOTOR VEHICLE SAFETY!! THEY ALSO PROVIDE A WARNING NOT TO PARK MY VEHICLE INDOORS AS A PRECAUTION. SO , BASED UPON MY UNDERSTANDING OF THEIR LETTER, I AM NOT TO GARAGE MY CAR UNTIL IT IS REPAIRED SOMETIME IN LATE 2018 !! THE CLOSING SENTENCE GIVES THEIRCOMPANY CREDIT FOR TAKING THIS ACTION TO ENSURE MY SAFETY, HOWEVER THE ACTION IS NOT EVEN DEFINITIVELY SCHEDULED!! AT THE VERY LEAST THIS DEFECT SHOULD BE PRIORITIZED AND AT THE VERY MINIMUM SHOULD BE A DEFINITE DATE TO REPAIR THESES CARS. THE SAME CLOSING SENTENCE GIVES AUDI CREDIT FOR 'TAKING THIS ACTION' TO ENSURE MY CONTINUED SATISFACTION WITH MY VEHICLE. HOW DISINGENUOUS!! I CAN TELL YOU THAT SATISFACTION HAS BEEN SHATERRED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM