2019 Audi Q8 Complaint Log

- Vehicle: 2019 Audi Q8, VIN [XXX] - Recall: Campaign 25V900 (90TV), Rearview Camera Software - Dealer: Audi Marin, 700 Francisco Blvd W, San Rafael CA, BAR# XXX - What happened: Recall attempted April 1, 2026. Technician logged Error 005A — communication failure with front driver assistance — on RO #XXX. Vehicle returned with rearview camera non-functional and driver assistance systems unavailable. - Current status: Dealer claims recall was performed. Rearview camera remains non-functional. The specific defect the recall addresses is present in the vehicle. - Dealer conduct: Dealer is attempting to charge $345 diagnostic fee for damage introduced during the recall attempt, claiming fault is pre-existing. No documentation supports pre-existing claim. Dealer's own intake inspection (January 15) recorded systems as functional. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibility and Distraction: This is a material defect, not wear and tear, and it poses a potential safety concern due to the reflection/glare on the windshield, as well as the distraction it causes while driving. Audi has acknowledged this "process weakness" and issued a Limited Warranty Extension (AWA-23-11) for 2019-2020 Q8 models. Despite this, my request for a safety-related repair was denied due to over 80K. The issue should be considered under mileage. I am requesting that the NHTSA investigate this defect to determine if it constitutes a safety non-compliance with FMVSS No. 208, as the structural integrity of the dashboard is vital for proper airbag performance. Thank you for your assistance in ensuring the safety of this vehicle.

Piston slap issues. The manufacturer is aware of the engine failure issues. They extended the engine warranty coverage from 50k to 80k miles knowing that the engine piston slap is an extreme issue but they won’t issue a total and complete recall. Owners have to identify that issue and have to specifically bring it in to have it bore scoped. If an owner isn’t aware of the noise and goes over the 80k miles then they are not held responsible for the complete and utter engine destruction.

I was having noise from engine and and I received a letter from extended warranty for an production defect in piston skirt. I sent my car for an evaluation in the Audi of Manhattan and I was told that my car falls under the engine piston skirt defect.i have the pictures from Audi Manhattan inspection that the engine piston walls have scratches.i was denied coverage under extension warranty because my car was over 1752 mile over the extension warranty.this is and production engine defect and can be stranded any time soon in the high way or any other street putting me and My family in danger and any other people driving around my car if that engine stops in the middle of the street. My car has 81752 miles and the extension warranty was up to 80000 mile or 8 years. The extension warranty came to late almost after 6 years ,as this is an known problem with those engines EA839 that is found in audis Porsche VW Tuareg ect.

Faulty water pump → allowed coolant to migrate into the vacuum lines (a place coolant should never be). •This led to turbo underboost faults (loss of power) even though the turbo itself is fine. •The contaminated vacuum system now requires replacement of the vacuum shut-off valve and possibly other vacuum components. •Because of how the parts are placed, the repair requires removing the front bumper, and once it’s reinstalled, the safety systems/sensors must be recalibrated.

engine begin to misfire and felt like it was ready to stall. within a minute of the misfiring the engine light came on. i was in the middle of highway struggling to get my vehicle to the dealership where purchased which thankfully was only 5mins away. tech heard noise coming from fuel pump near the engine and recommended replacing along with spark plug. after replacing tech advised me to take my vehicle to audi to perform a software update that will correct the misfire and prevent the MIL from illuminating. Got that done to only be presented with a knocking noise again a month or two later. Took my car back to Audi to run a full diagnostic to find out my engine is in early engine failure due to metal shavings in the oil filter. tech states shavings in the oil could originate from the fuel pump failure and the debris would have traveled into the engine oil causing critical damage to the engine.

being quality Engineer, why is this thing failing , and why are there no recalls? Amazing how they design these things to fail right at 50k miles. From what I hear, the audi's are notorious for not making these replacements simple and specialized tools are needed. I wouldn't change anything engine related unless you have issues like engine shaking, or rattling sounds stemming from the engine mounts. And if you get major work done, it is probably best to go to the dealers and pay the extra to make sure it will be taken care of properly! numerous same issues engine mounts after 50k MIles

Due to a leak in the rear axle that is connected to the differential, it caused the entire differential to fail. The bearing within the differential completely failed due to contaminated oil. The Q8s are known to have this occur but only in year models 2020-2022. My Q8 is a 2019 and Audi is aware of these issues given technical service bulletins available but doesnt want to take responsibility as this may be a continuing manufacturing issue arising. My vehicle only has 65k miles on it and Audi admits this is rare. Due to a misdiagnosis in June of 2025 (oil leak), Audi of Seaside Monterey caused the complete failure of the differential in December of 2025 by not doing a deeper diagnosis earlier to resolve the catastrophic failure. This is a safety concern and very expensive. A new differential costs $12k which has been expected to pay with no accountability. I am currently in an active case with Audi Seaside and the BAR to come to a resolution.

There is helicopter type of noise coming from fuel pump and it’s increasing while driving very annoying and i feel steering is loose and I notice on google same problem with so many Audi q8 and sq8

Wheel arch on the front passenger side flew off on the highway. There was no visible issues that the piece was loose as it’s been on the car securely for 45k miles.

2019 Audi Q8 3.0T quatro with 34,102 miles incurred broken left rear coil spring. Right rear most likely will have to be replaced soon. A SUV of this age and mfg shouldn't be having broken coils. This defect appears to be happening quite often. From the dealer's quote... "Recommended service: Coil Spring Replacement - Rear: LEFT REAR SUSPENSION COIL SPRING IS BROKEN (SEE VIDEO ATTACHED) RECOMMEND REPLACEMENT OF BOTH REAR SUSPENSION COIL SPRINGS AT THIS TIME. Suspension coil springs support the weight of the vehicle and determine the height at which it sits on the road. The springs allow the suspension system to move and adapt to changing road irregularities; they are under extreme pressure. $2,562.60"

I was smelling fuel from my car so stopped to have it checked and was told there is a significant spray of fuel coming from the fuel rail and hitting the electrical wires. I was told that it could go on fire at anytime and the car cannot be driven. Audi has a recall for this exact issue for 2016-2018. This is clearly the same issue but they are not issuing a recall for 2019 models and it’s extremely dangerous.

Air conditioning failure, evaporator failure; known issue with Audi Q7, Audi Q8 not included in limited extended warranty

I was driving home from work when all of a sudden I got error messages: Electrical system malfunction! Please contact service; Start/ stop system: malfunction! Function unavailable. Please contact Service, yellow battery light and the car died. None of the safety features, locks, engine, or air condition worked and the car had to be towed to the dealership. Within 1 mile of the lights appearing the car died, putting my safety and those on the road at risk. I left in the middle of the street and had it towed a few hours later. I spoke to the dealership and was diagnosed and confirmed as a alternator- starter-generator issue and reading the Audi threads it is a common issue. The car has about 38,000 miles. I am the second owner and have had the car for less than 6 months and it has been well maintained.

Car makes creaking sounds when going over bumps and turning left or right.

My 2019 Q8 has less than 35K miles and has had breaks and rotors repaired three times and needs them again. The breaks pulsate and wear down at an excessive rate, the stock breaks are not a good enough product for the weight of the vehicle. I’ve raised this issues with the dealership multiple times and this is my 2nd Audi SUV with break issues.

Electrical malfunction displayed on dashboard with every system in the car shutting down within seconds. I was stranded on the freeway shoulder. Maybe an issue with the alternator.

While driving down the freeway to the dealership a electrical system malfunction message came across the display. I continued on to the dealership and suddenly started getting system failures. One by one it popped up and said every single system failure including brakes and steering system malfunctions. Then it said transmission malfunction and I immediately lost all forward propulsion. The engine just revved when I hit the gas. I had to fight my way over to the shoulder where the vehicle came to a stop and would not even let me set the parking brake or engage park. I sat I the vehicle on the freeway between an on ramp and the moving lanes until the tow truck showed up. The failure turned out to be the alternator which I'm told is a very common issue for most audi vehicles. The vehicle was towed to the dealership and they replaced the alternator at no charge due to an extended warranty already granted on the failing alternators. The repair was made and vehicle was returned but the same alternator was put into the vehicle that was in it originally as it has not been updated. This created a major safety risk as power was lost while traveling at freeway speeds.

While driving warning light came on electrical malfunction on highway cat lost all power following a series of light’s indicting multiple malfunction then transmission disengaged I was able to coast to a stop , was unable to get out of vehicle due to car not unlocking

Car showed “electrical system malfunction” while driving. Said that the start/stop system failed. Proceeded to say that the rear brake light not functioning while driving, which would pose a safety risk to all drivers and myself.

Purchased in 12/22. Electrical System Malfunction was alerted on 11/7/2023. On 11/8/2023 car shut off, and would not start again. Battery is completely dead, and mechanic says it’s an Alternator issue. Part is on international back order for at least 2 months. Audi knows of this issue and is still selling these cars. Will not provide loaner, and has multiple vehicles sitting on lot waiting for part.

Alternator/generator failure at 55910 miles

While driving the vehicle to work, several warnings came on saying there was a system issue and to pull to a safe spot. The car was pulled off the main traveling lane into a turning lane where it died. The electrical system did not work at all. The hazard lights could not be put on. The prior day the auto stop light came on saying there was a malfunction with that. The dealer was contacted. They said it was fine to drive. The car is currently at the dealership.

The alternator failed causing the vehicle to shutdown in the middle of traffic. I was on a surface road not the highway so I was able to get local police to assist. When it failed there was no car electrical system function, so I could not even turn on my emergency blinkers. This is apparently very common on Audis, as the same part was used to replace the alternator…. It took a month for the dealership to get the part in stock.

Electrical malfunction warning light and assorted other warning lights came on during acceleration on highway. Loss of car functions due to error. Car is waiting on parts due to failed belt start generator as part of its 48 volt mild hybrid system.

While driving 35 mph car electrical system started to shutdown. Red warning message came on immediately followed by car turning off while in drive and car was moving.

I have a 2019 Audi Q8 with 39k miles. I just received an indication stating that an electrical issue has occurred and to contact service maintenance. While on my way home from work with the electrical issue active the air conditioning stopped working which appeared to be unusual. I was able to still drive the vehicle home. I then searched on Google about the issue and read numerous complaints through various forums regarding the issue. Most of these issue were similar to my experience. Also these complaints were around the same year and mileage of my vehicle. Please help to have Audi resolve this issue.

Driving vehicle at a low/medium rate of speed, and car completely shut off without warning. Check engine light appeared after restarting the vehicle. This is the second time this has happened to me since November 2022. I filed a report then as well. This car should not be allowed on the road and Audi should be forced to buy it back. The vehicle has less than 35,000 miles. Dealer has not confirmed what the issue is this time.

Electrical system malfunction caused the car to come to a stop in the middle of a busy highway. The vehicle needed to be pushed off to the side of the road by other parties as steering became increasingly difficult to navigate to the side of the road. The vehicle was stuck in neutral and could not start the engine to drive again. The vehicle needed to be towed to the closest dealership for further investigation.

I am the owner of a 2019 Audi Q8, purchased on 8-8-19. I have had repeated issues with the driver's side seatbelt twisting and retracting the twisted portion up into the B pillar. I have had this issue repaired 3 separate times at my local dealership, most recently in June of 2023. Just 2 weeks after having it repaired, it twisted for the fourth time in early July. It has therefore been witnessed and documented by the dealership each time it has been repaired. The issue has never happened to me and has always happened after my husband has driven my car. So I cannot tell you what exactly is happening to cause this. There is a TSB regarding this problem. It is NHTSA ID Number: 10233615 published on 3-29-23 (the original TSB was NHTSA # 10158643 published on 4-1-19). The Manufacturer Communication Number: A6923872058455_6 I am concerned that there could be a safety issue while the seatbelt is in this twisted state. Thankfully I have not been in any accidents/incidents where the seatbelt malfunctioned. But how can I confidently be assured that the seatbelt will continue to function properly? It is not normal for a seatbelt to due this. I contacted my dealership on July 21 to have it repaired again under warranty, but they told me that I would have to pay to have it fixed again. They claim that it was never covered under warranty and that they repaired it each time for free. This was the first I had heard that is wasn't covered under my warranty. I escalated this issue to Audi of America, reference #05805277. I heard back today that the dealer claims "outside influence" as the cause of this seatbelt problem. Therefore, they will not repair it as it does not constitute a manufacturer's defect. I do not feel safe driving with my seatbelt in this condition. I am hoping that the NHTSA can guide me in the right direction for a resolution to this matter.

Car started flashing all kinds of warnings, then cut off and had to coast to the side of the highway. Then could not get out of the car and the entire system was in complete failure so the doors would not open. Absolutely terrifying experience. Audi knows this is a bad issue and it keeps happening to thousands of Audi owners with the mild hybrid system.

May 19th water pump cooling system pump my wife driving right on a highway on a left lane car start streaming and engines suddenly shut off thank God she make it to the left on hwy we throw the car to dealer they says engine went because of water went to engine and after that I have a big issue with the dealers and everything even my insurance pay for the new engine and everything and this is the issue a woman driving this car this is so much risk audi not doing anything about it

2018 AUDI Q8. CONSUMER WRITES IN REGARD TO ENGINE FAILURE.

Electrical malfunction illuminated on the dash than brake malfunction illuminated than the vehicle lost all power no power to windows locks but I was able to roll off an exit and waited for a tow truck to tow to nearest dealer

48v mild hybrid system failed, car went completely dead in rush hour traffic putting me and other drivers in danger.

Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.

Alternator/Ignition Generator died while driving vehicle causing vehicle to die in the middle of the road.

2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.

2019 Audi Q8. The car is back in the Dealer Shop for almost 2 months. We don't really know what is wrong with the main issue on ALTERNATOR OR 48 V battery problems. And the excuse Service gave us is No ETA on the Parts From Germany. They have new cars coming in and they don't have parts coming in??. We are stuck in the middle, can't trade in or sell our cars. Right now this Q8 is a huge junk without any functional purpose. Some of the owners have been waiting for this fix for 3, 4 months. The government really should step in to find out what is going on on AUDI. It can't be parts shortage. It is some problem what AUDI simply can't fix. AUDI USA is also very unreliable. They direct us to our individual dealer, saying they can't do anything about it. They don't take any responsibly. We have no one to file complaint to.Most of the cars are still in the warranty, it is simply unbelievable.

Electrical malfunction warning light. Vehicle stop and was steering wheel locked and then unlocked. Then stated ok to steer but steering was very hard. No power. Multiple systems fail warnings lights. Alternator is what they have stated. No part available. They currently (from what the service dealer states they have approximately 15 cars waiting). One dealer The issue is the in-operability of the car. Just stops which is highly worrisome.

The car completely shut down in the middle of traffic with an electrical system malfunction and safety system malfunction.

While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.

Critical Failure - Alternator/48v Generator Issue in Audi Q8 Prestige. By now, I am well aware that the problem I'm experiencing is in the top 25 repair issues for Audi and currently there are 15,000 cars affected in the United States according to my dealer, waiting for these parts. Out of nowhere while driving on an interstate, at a high speed I got all mix of signals and the amount of time to react between the first sign that something is going wrong to the "stop operating the vehicle and pull over to the side message" and vehicle shut down, without ability to start is within just few minutes from each other. First I get a random battery error message. Battery light had popped on the dash panel. Then, system malfunction message, the whole array of different malfunctions. Noticed odd things like the auto start/stop not enabled and about 10 others error messages in regards to every system in the car. Then the speed sign sensor wasn't working, like limp mode, then the lane departure went, then the traction control system went, then the transmission something went off. I couldn't possibly make it to the dealer from that point, it was only few minutes and It told me to pull over to the side. Car would not start again, the panel wouldn't light up and only weird stuff, like windows would go up and down as I try to start the vehicle.  Had to tow vehicle to the dealer (Car is still under the original warranty). Was notified that the alternator is out and needs to be replaced. There is more to it, that part is on the back order all across the US and there is no estimate on when they're going to get it. No solution been provided and every dealership in the State has multiple vehicles awaiting for this same part. 

Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.

The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!

On 12/12/2022 I was driving and the Q8 lost power and I coasted to a stop. All lights on driver panel were flashing or sequencing through. After sitting on the side of the road for 5 or so minutes I tried starting the car again. This time it started and I drove another 8 miles almost to my home when the car again just died in the road. This time I couldn't get it to restart. I had to have it towed to my local garage as my dealership was an hour and fifteen minutes away. The car has been diagnosed with needing an alternator, which no one including the dealerships have because this is a problem with many vehicles. It has now been over two months without my car.

Generator failure. Car has been at the dealership for 45 days. Waiting for a replacement at a cost of $4000??

My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023

Electric System Mal Function. The Car was flashing all signals. It asked to pull over and said there is a danger of car turning over. We called audi assistance. The tow truck driver could not load the car as the wheels were all locked up.

While driving, all the warnings came on the dash. "Electrical Malfunction", "Child seat belt malfunction", "Start/ stop malfunction", "Steering Wheel malfunction" "Power Brake malfunction" and when I came to a stop, the car completely stopped. I could not put it into neutral to push it out of the road so my car blocked a lane on a highway making it very dangerous. 2 service reps from 2 different Audi dealerships have confirmed that is this a known defect with the v48 generator/ alternator