2002 BMW 3 Series Complaint Log

I HAVE A 2003 BMW 325XI BUT THERE ISN'T A 2003 YEAR TO ENTER FOR SOME REASON. BOTH TAIL LIGHTS AND BOTH HEADLIGHTS HAVE GONE OUT MULTIPLE TIMES. HAZARD LIGHT AND MAIN LOCK NEXT TO HAZARD LIGHT BUTTON HAVE GONE OUT COMPLETELY, DASH WARNING LIGHT HAVE ALSO GONE OUT BUT HAVE SINCE BEEN FIXED WITH FUSES. *TR

TL* THE CONTACT OWNS A 2002 BMW 330CI. THE CONTACT STATED SHE CRASHED INTO THE SIDE OF A TRAILER AND THE AIR BAGS DEPLOYED FROM ITS HOUSING BUT DID NOT INFLATE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS DAMAGED BUT WOULD BE REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 47,000.

TL* THE CONTACTS OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRAKE LIGHTS CONTINUED TO FAIL. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: BRAKE LIGHTS) AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 183,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

2002 BMW 325I SEDAN, ELECTRICAL FIRE IN LEFT REAR TRUNK DUE TO SHORT IN REAR DRIVE TAIL LIGHT ASSEMBLY, BROWN GROUNDING WIRE MELTED HOUSING, UNIT NOT WORKING. *TR

I HAVE INTERMITTENT PROBLEMS ON HOT DAYS UNLOCKING MY CAR DOORS. MY KEY BUTTON DOES NOT ALWAYS OPEN THE DOOR. I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN I'M INSIDE THE CAR, THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. THIS CREATES A VERY DANGEROUS SITUATION AND A MAJOR SAFETY HAZARD FOR ALL THE PASSENGERS BECAUSE THE DOORS DO NOT OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. I'M AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, NOBODY WILL BE ABLE TO GET OUT OF THE CAR. THERE IS NO BMW RECALL FOR FAILED LOCKS. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 BMW 325I SEDAN, 48,000 MILES WHEN BROWN WIRE AT PLUG ON REAR RIGHT TURN SIGNAL ASSEMBLY CORRODED OUT AND FORMED BLACK BURNED RESIDUE, AFTER RE ATTACHING THE WIRE, SYMPTOM RESURFACED AT 74,000 MILES. I UNDERSTAND THIS IS A RECURRING PROBLEM. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT IN A FIRE. *TR

TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.

TL*THE CONTACT OWNS 2002 BMW 330CI. THE DRIVERS SEAT WAS AN ELECTRIC SPORT SEAT AND NO LONGER GOES MOVED FORWARD AND BACKWARDS. THE CONTACT STATED THAT THE SEAT WOULD RECLINE, BUT HE COULD NOT ADJUST IT FOR THE PROPER LEG ROOM. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 135000.

I HAD GOTTEN RAIN ON MY HAZARD AND LOCK BUTTON ON MY 2002 BMW 325I. AT FIRST I HAD THE HAZARDS GOINGS OFF AT NIGHT UP TO FIFTEEN TIMES PER NIGHT FOR A WEEK STRAIGHT. "I HAD TO RUN OUTSIDE AND HOLD DOWN THE HAZARD BUTTON UNTIL THE LIGHTS TURN OFF. NOW THE LIGHTS JUST BLINK THROUGHOUT THE DAY AND NIGHT ONCE OR TWICE WHILE IGNITION IS OFF OR WHILE DRIVING. ALSO NOT TO MENTION THE LOCKS GO OFF REPEATEDLY ON ITS OWN WHILE DRIVING OR PARKED. I WILL BE TAKING IT TO THE SHOP TO SEE WHAT SHOULD BE DONE NEXT. *TR

BEGINNING MID-SUMMER 2010, THE DOOR LOCKS BEGAN WORKING ERRATICALLY. THE SITUATION HAS PROGRESSED AND OFTEN I MUST REACH THROUGH AN OPEN WINDOW TO BE ABLE TO OPEN THE DOOR. THE CENTER LOCKING SYSTEM ALSO DOES NOT RESPOND. THIS IA A POTENTIALLY SERIOUS HAZARD AS A PERSON COULD BECOME TRAPPED IN THE LOCKED VEHICLE AFTER A CRASH BECAUSE THE LOCKS DON'T WORK. *TR

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRAKE AND TAIL LIGHTS WERE DID NOT WORK AR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE LIGHTS WERE REPAIRED. APPROXIMATELY ONE YEAR LATER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). UPDATED 10/18/11*LJ THE FUEL PUMP WAS REPLACED. UPDATED 01/30/12

TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE PARKED THE CONTACT NOTICED THE DRIVERS SIDE TURN SIGNAL WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WOULD DISCONNECT AND RECONNECT THE PIGTAIL WIRE FOR THE TURN SIGNAL TO FUNCTION. THE TURN SIGNAL WOULD FUNCTION INTERMITTENTLY BUT AFTER SOME TIME THE TURN SIGNAL STOPPED WORKING COMPLETELY. THE CONTACT NOTICED ONE OF THE CONNECTING WIRES HAD MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TURN SIGNAL HOUSING WAS REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TURN SIGNAL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE PIG TAIL WIRE CONNECTOR ON THE PASSENGER SIDE TAIL LIGHT HAD TO BE REPLACED ALONG WITH THE LIGHT BULB. UPDATED 12/15/11. UPDATED 01/03/12*LJ UPDATED 01/11/12

CAMPAIGN NUMBER 11V438000... CONFIRMATION NUMBER 10435174.... SOME IF NOT ALL BACK UP, BRAKE, TURN SIGNALS DO NOT MOST OF THE TIME.... MY VIN.# IS NOT ON THE RECALL LIST. I HAVE ALL THE ISSUES THAT THEY ARE DOING THE RECALL ON. BMW OF NORTH AMERICA SAYS MY CAR IS NOT LISTED IN THE RECALL... I AM VERY UPSET. ..PLEASE HELP ME. *TR

TL* THE CONTACT OWNS A 2002 BMW 330XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE VEHICLE WAS MERGED SLOWLY TO THE SHOULDER AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND PREVIOUSLY WHEN THE FAILURE OCCURRED, THE CONTACT HAD THE THROTTLE BODY REPLACED, AT THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 58,000.

2002 BMW 325I, TURN SIGNAL FAILURE RESULTING IN SMALL FIRE. 1- SYMPTOMS: CAR TURN SIGNAL FAILURE WARNING LIGHT ILLUMINATED. 2- UPON REMOVAL OF HOUSING I NOTED THAT THE LIGHT OPERATED INTERMITTENTLY WHICH CAUSED ME TO INVESTIGATE FURTHER. UPON REMOVAL OF THE PLUG OR WIRING HARNESS I NOTED THAT THE BROWN WIRE SHOWED EVIDENCE OF MELTING OF BOTH WIRE AND METAL MALE PLUG END WITH BLACK RESIDUE. A SIMPLE INTERNET SEARCH REVEALED THAT BMW ISSUED SIB NUMBER 63 03 06 TO MECHANICS. I HAVE NOT FOUND A RECALL FOR THIS HAZARDOUS FAILURE, HOWEVER, DID FIND A FORUM WHERE SEVERAL OWNERS NOTED THE SAME FAILURE. INTERNET ADDRESS TO THIS FORUM IS: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2002/BMW/325I/EXTERIOR+LIGHTING 3- I HAVE NOT CORRECTED THE FAILURE BUT PLAN ON INVESTIGATING THE PROCEDURE TO REPLACE THE HARNESS. PER THE INFORMATION I FOUND I HAVE NOTED THAT IT SEEMS THAT A FAULTY GROUND WIRE IS THE SOURCE OF THE PROBLEM. BELIEVE THAT BMW SHOULD BE RESPONSIBLE FOR REPAIRING POTENTIALLY HAZARDOUS FAULTS. *TR

IN A MATTER OF TWO HOURS MY 325I WAS RUNNING FINE TO NOT GOING IN REVERSE AT ALL. I HAVE BEEN RESEARCHING THIS PROBLEM AND IT SEEMS TO BE HAPPENING IN A LOT OF CARS MY YEAR AND TYPE. THIS IS A SAFETY HAZARD BECAUSE THERE IS NO WARNING, ONE MINUTE YOU CAN BACK UP NEXT IT IS JUST STALLED IN REVERSE. BMW NEEDS TO STAND UP AND SEE THAT THEIR PRODUCT HAS A DEFECT AND POTENTIALLY CAN CAUSE INJURIES. THE DEALERSHIP I CALLED SAID IT'S IS THE TRANSMISSION, LET'S SET UP AN APPT AND BRING IT IN. IT STILL GOES NO PROBLEM AT ALL IN DRIVE. SOMEONE PLEASE HELP!!!! *TR

WHILE UNDERGOING A COMPLIMENTARY SERVICE REVIEW ON MY 2002 BMW 325I, I WAS INFORMED THAT THERE IS A KNOWN DEFECT WITH THE TAIL LIGHTS. APPARENTLY, THE LIGHTS ARE NOT PROPERLY GROUNDED AND THERE IS A RISK OF OVERHEATING AND FIRE. ALTHOUGH THE VEHICLE IS EIGHT YEARS OLD AND HAS OVER 76,000 MILES, I HAVE NOT EXPERIENCED ANY PROBLEMS. THE DEALER REPRESENTATIVE ADMITTED THAT THE PROBLEM IS A DESIGN DEFECT, BUT BMW HAS NOT ISSUED A RECALL. THE DEALER WANTS TO CHARGE ME $400 TO FIX THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING 65 MPH, THE ABS LIGHT ILLUMINATED AND THE SPEEDOMETER STOPPED FUNCTIONING. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. AFTER RESTARTING THE VEHICLE, THE LIGHT WAS STILL ILLUMINATED AND THE SERVICE ENGINE LIGHT ILLUMINATED WHILE SHE WAS DRIVING HOME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE FUEL PUMP WAS REPLACED. THE DEALER ADVISED THE CONTACT TO REPLACE THE ABS MODULE BUT THE CONTACT REFUSED THAT REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000. THE FAILURE MILEAGE WAS APPROXIMATELY 112,970.

CAR WAS DRIVEN APPROXIMATELY 50 MILES AND PARKED IN A RESTAURANT PARKING LOT. WEATHER WAS WET AND RAINY, THE DEFROSTER WAS RUNNING ON THE CAR FOR MOST OF THE TRIP. AFTER SITTING 25-30 MINUTES A RESIDENT NEAR THE RESTAURANT CALLED TO NOTIFY THAT THE CAR WAS ON FIRE. EMPLOYEES OF THE RESTAURANT ATTEMPTED TO PUT OUT THE FIRE WITH HAND HELD EXTINGUISHER BUT WAS UNABLE TO COMPLETELY DO SO. EMERGENCY PERSONNEL SHOWED UP ON THE SCENE A SHORT TIME LATER TO UNPOWER THE CAR AND PUT OUT THE FLAME. POLICE AND FIRE TEAMS WERE ON THE SCENE. THE FIRE SEEMS TO HAVE ORIGINATED FROM THE AUXILIARY A/C FAN IN FRONT OF THE CONDENSER AS THAT IS WHERE THE HEAVIEST DAMAGE IS. *TR

THE SUBFRAME ON MY 2002 BMW 325CI HAS BROKE IN 2 HALVES IT IS GOING TO COST ALOT OF MONEY TO GET FIXED I HAVE TALKED TO A GUY AT BMW HE TOLD ME THERE WAS OVER 200 CARS AT HIS DEALERSHIP ALONE THIS YEAR GETTING SUBFRAMES REPLACED THE MORE I LOOKED INTO THIS NEARLY ALL BMW E46 MODELS HAVE THIS SAME ISSUE AND BMW HAS NOT RECALLED ANY OF THESE CARS. *TR

THE INCIDENT OCCURRED JUST AFTER MERGING ONTO THE INNER-LOOP 495 NORTH-BOUND FROM WEST-BOUND HIGHWAY 50, BETWEEN HIGHWAY 50 AND 66, IN FAIRFAX, VIRGINIA. DURING THE MERGE, I ACCELERATED MY VEHICLE TO EQUAL TO THE SPEED OF TRAFFIC WHILE MAINTAINING MY POSITION IN THE ON/OFF-LANE USED FOR THE 50/60 MERGER. BECAUSE I WAS CONTINUING NORTH-BOUND ON 495 TOWARDS TYSON'S CORNER, I STARTED PROCEDURES TO EXIT THE 66 ON-LANE AND MERGE INTO NORTH-BOUND 495 TRAFFIC. THESE PROCEDURES INCLUDED CHECKING BOTH MY SIDE AND REAR-VIEW MIRRORS AS WELL AS MY BLIND SPOTS. NEEDLESS TO SAY, DURING THE PROCEDURES MY EYES WERE ROUTINELY FORWARD TO CHECK ON FORWARD TRAFFIC. BETWEEN MY MIRROR AND BLIND SPOT CHECKS, I NOTICED THAT I WAS QUICKLY APPROACHING A MASSIVE POTHOLE THAT LAID DIRECTLY IN THE PATH OF MY FORWARD PROGRESSION. I ESTIMATE THE POTHOLE SIZE BEING TWO FEET IN LENGTH, ONE FOOT IN WIDTH, AND ONE FOOT IN DEPTH (I HAVE PICTURES). ALTHOUGH I ATTEMPTED TO AVOID THE POTHOLE, AT AROUND 60MPH, IN THE RAIN, WITH A GUARD RAIL TO MY RIGHT AND TRAFFIC TO MY LEFT, THERE WAS VERY LITTLE I COULD DO TO AVOID IT WITHOUT RISKING MY LIFE, MY PASSENGER'S LIFE, AND LIVES OF FELLOW COMMUTERS. I HIT THE POTHOLE. THE IMPACT WAS SO SEVER IT NOT ONLY BENT MY FRONT, PASSENGER'S SIDE WHEEL AND RIPPED A QUARTER-SIZE GAPING HOLE IN MY TIRE, IT DEPLOYED ALL MY PASSENGER'S SIDE AIRBAGS AND POSSIBLY RUINED MY SUSPENSION. AT THE TIME OF IMPACT, MY PASSENGER WAS LEANING AGAINST THE ARM-RESTS AND THE WINDOW DIRECTLY ON THE AIRBAG DEPLOYMENT PATH. HIS ARM, FACE, AND HEARING WERE INJURED DURING THE INCIDENT. I ALLOWED THE CAR TO SLOW DOWN TO SAFE SPEEDS BY RELEASING THE ACCELERATOR. ONCE AT SAFE SPEEDS, I CONTINUED TO AN EMERGENCY EXIT PULLOUT WHERE I AWAITED POLICE AND A TOWING VEHICLE. AFTER SPEAKING WITH THE POLICE, A VDOT EMERGENCY VEHICLE PULLED UP AND OFFERED ASSISTANCE. HE LATER INFORMED ME THAT THE POTHOLE HAD BEEN PREVIOUSLY ADDRESSED AND SHOULD HAVE FIXED WELL BEFORE THE TIME OF MY INCIDENT. *TR

TRANSMISSION FAILS TO OPERATE WHEN PLACED IN REVERSE VEHICLE HAS 60,000 MILES. *TR

ON MY 325I, I HAVE HAD THREE TO FIX THE POWER WINDOW REGULATOR THREE TIMES FOR TWO DIFFERENT WINDOWS, TODAY I TOOK IT IN TO FIX THE PROBLEM A FOURTH TIME AND FOR THE THIRD WINDOW. THREE OF THE FIXES HAVE BEEN UNDER WARRANTY ' UNFORTUNATELY THE LATEST ONE IS NOT COVERED. EVEN UNDER WARRANTY, IT IS INCONVENIENT AND THIS TIME WHEN IT HAPPENED I WAS FOUR HOURS AWAY FROM HOME AND I HAD TO DRIVE WITH THE WINDOW DOWN ' IN THE COLD ' TO GET HOME. THANK GOODNESS IT WAS NOT RAINING. *TR

ABOUT THREE MONTHS AGO, I HAD MY 2002 BMW 330CI SERVICED AT BEVERLY HILLS BMW. DURING THAT $700+ SERVICE, THEY PERFORMED AN INSPECTION THAT WAS SUPPOSED TO COVER EVERY MAJOR PART OF THE VEHICLE, INCLUDING THE TRANSMISSION. YESTERDAY, I HAD A COMPLETE TRANSMISSION FAILURE. WHEN I ASKED BMW WHY THEY DIDN\'T NOTICE ANYTHING WRONG WITH THE TRANSMISSION DURING THEIR $700+ INSPECTION, I WAS TOLD THEY CAN\'T PREDICT WHEN PARTS ARE GOING TO FAIL. WHICH BEGS THE QUESTION -- WHY DID I PAY $700+ FOR AN INSPECTION THAT CAN TELL WHEN SOMETHING IS ABOUT TO GO WRONG? MY CAR ONLY HAS ABOUT 81,000 MILES ON IT. I HAVE SERVICED IT ON A REGULAR BASIS AND HAVE ALWAYS TAKEN THE BEST POSSIBLE CARE OF IT . DAMAGE RESULTING I'M NOW LEFT WITH A CAR THAT NEEDS A NEW TRANSMISSION. THE DEALERSHIP WILL HAPPILY PUT ONE IN FOR $5800. OR I CAN PROBABLY HAVE SOMEONE REBUILD IT -- BUT IT WILL STILL COST ME BIG BUCKS. FROM MY RESEARCH - THIS IS NOT AN UNCOMMON THING HAPPENING WITH THE BMW 3 SERIES. WHY ISN\'T BMW BEING HELD ACCOUNTABLE? I DID EVERYTHING RIGHT. I ALWAYS SERVICED MY CAR AT THE DEALERSHIP AND USED THEIR PARTS. *TR

TAIL LIGHT, BRAKE LIGHT AND TURN SIGNAL ON PASSENGER SIDE OF THE VEHICLE HAS REPEATEDLY FAILED. BULBS AND WIRES HAVE BEEN CHANGED REPEATEDLY, HOWEVER THESE CHANGES HAVE NOT SOLVED THE ISSUE. FAR TOO MANY EXPERIENCES WHERE COLLISIONS HAVE ALMOST OCCURRED DUE TO THE FAILED REAR EXTERIOR LAMPS. *TR

THE TAIL LIGHTS ELECTRIC CONNECTOR MODULE IS DYSFUNCTIONAL. IT IS BURNED OUT ON THE PASSENGER SIDE. AS A RESULT, BRAKE LIGHTS AND TURN INDICATOR LIGHTS ARE NOT FUNCTIONAL. THIS FAILURE HAS PREVIOUSLY HAPPENED ON THE DRIVER SIDE TAIL LIGHTS AS WELL. THE CAUSE WAS SIMILAR. THE GROUND CABLE AND ELECTRIC CONNECTOR WERE BURNED OUT. *TR

NHTSA CAMPAIGN ID NUMBER 11V438000 DID NAME INCLUDE US SPECIFICATION BMWS MADE OUTSIDE THE US. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ALL REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL TO STOP WORKING. INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. *TR

8-PIN CONNECTOR AT REAR TAIL LIGHTS IN 2002 BMW 330XI HAS PARTIALLY MELTED, CONTACTS APPEAR CORRODED. "LIGHT OUT" INDICATOR LIGHT ON THE DASH TURNS ON AND OFF INTERMITTENTLY.

TL* THE CONTACT OWNS A 2002 BMW 325XI. THE CONTACT STATED THAT NONE OF THE REAR LIGHTS FUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE FAILURE MILEAGE WAS 70,000.

BMW 2002 325I WITH 135K MILES ON IT REVERSE GEAR DOES NOT WORK. I STARTED MY CAR LET IT IDLE FOR 3-5 MINUTES SINCE THE TEMPERATURE OUTSIDE WAS COLD. I SHIFTED INTO REVERSE GEAR, AND NOTHING HAPPENED. I HAD JUST PARKED THE CAR APPROXIMATELY 2 HOURS EARLIER. THERE WAS NO INDICATION PRIOR TO THIS INCIDENT THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. ON THE NEXT MORNING I CALLED THE LOCAL BMW DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED. THEY STATED THAT I NEEDED TO REPLACE THE TRANSMISSION. HOW CAN YOU DETERMINE THAT FROM A PHONE CONVERSATION, I WONDERED. I PUSHED THE CAR OUT OF MY GARAGE AND PROCEEDED TO A MECHANIC. WHEN I COMPLETED MY DIALOGUE OF WHAT HAD OCCURRED HE RESPONDED THAT I WAS NUMBER 4 FOR HIM THIS YEAR. A REPLACEMENT TRANSMISSION COST BETWEEN $3K - $5K. I RETURNED HOME AND BEGAN MY UNOFFICIAL INTERNET RESEARCH...I AM NOT ALONE AND BMW OF NA IS DOING NOTHING TO ADDRESS THE MANUFACTURER'S DEFECT. I CONSIDER THIS A SAFETY ISSUE. SUPPOSE I WAS 100S OF MILES AWAY OR IF I WAS IN A POSITION WHERE I NEED TO USE REVERSE TO GET OUT OF HARMS WAY AND IT DID NOT WORK. AS OTHER BMW OWNERS HAVE STATED, AT LEAST MY CHEVY OR FORD USED TO TELL ME THAT IT WAS SICK AND NEEDED SOME ATTENTION. BMW HAS NO MAINTENANCE REQUIREMENT FOR THIS TRANSMISSION. I AM ASSUMING THAT THEY THINK IT IS REPLACE UPON FAILURE. UNACCEPTABLE, THE PART THAT FAILED IS CALLED THE DRUM. A BAND BREAKS AND THE REVERSE GEAR IS BROKEN. THEY HAVE MODIFIED THE MATERIALS IN THE NEWER DRUMS TO ALLEVIATE THE PROBLEM . THAT TELLS ME THAT THEY ARE AWARE THAT THE MATERIAL THEY INSTALLED IN MY VEHICLE WAS INADEQUATE. I HAVE NOT REPAIRED THE VEHICLE AT THIS TIME STILL SHOPPING AROUND FOR OPTIONS. THIS IS A SAFETY ISSUE AND A RECALL IS WARRANTED. *TR

BRAKE LIGHT FAILURE CAME ON IN MY 2002 BMW325I. I WENT OUT TO LOOK FOR THE FAILED BULB, BUT THE BRAKE LIGHTS WERE ALL WORKING. I NOTICED THAT THE LEFT SIDE, REAR LIGHTS WERE MUCH DIMMER THAN THE RIGHT SIDE. I WENT TO THE MECHANIC AND HE SHOWED ME A BURNT WIRE AND MOLTEN PLASTIC CONNECTOR FROM THE REAR LIGHT CLUSTER. HE SAID THAT THIS IS A KNOWN PROBLEM WITH THIS CAR BECAUSE BMW DID NOT PROVIDE ENOUGH GROUND TO THE CLUSTER AND OVERTIME THE EXTRA HEAT GENERATED BY THE CURRENT WILL BURN THE WIRE AND CONNECTOR. AT OTHER TIMES, HE SAID, THE CONNECTOR WILL SHORT THE GND PIN TO THE PINS AROUND IT AND CAUSES SMALL FIRES. BMW HAS A SIB NUMBER 63 03 06 OUT FOR THIS PROBLEM AND THEY HAVE THE GUTS TO CHARGE CUSTOMERS $400 TO REPAIR THEIR OWN MISTAKE. I THINK THIS IS A SERIOUS SAFETY VIOLATION AND I BELIEVE THAT BMW SHOULD BE HELD ACCOUNTABLE BY FIXING ALL THE CARS OUT THERE WITH THIS KNOWN DEFECT. TODAY, I SAW THE SAME THING HAPPENING TO A 2008 BMW 550 AT THIS LINK: HTTP://FORUMS.5SERIES.NET/INDEX.PHP?SHOWTOPIC=90746&ST=0&P=1073957&#ENTRY1073957 PLEASE INVESTIGATE AND KEEP PEOPLE SAFE. THANK YOU.*TR

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE ENTIRE ASSEMBLY FOR THE TAIL LIGHTS FAILED INTERMITTENTLY INCLUDING THE HAZARD LIGHTS, BRAKE LIGHTS AND THE TURN SIGNALS. THE CONTACT REFERENCED NHTSA RECALL NUMBERS: 11V438000 ( EXTERIOR LIGHTING:BRAKE LIGHTS), 11V438000 ( EXTERIOR LIGHTING:TAIL LIGHTS), AND 11V438000 ( EXTERIOR LIGHTING:TURN SIGNAL). THE DEALER INFORMED THE CONTACT THAT THE GROUND WIRE WAS INSUFFICIENT AND THAT HE SHOULD ADD AN ADDITIONAL GROUND WIRE TO THE ASSEMBLY. IN ADDITION, THE GROUND WIRES MELTED THE CONNECTOR HOUSING AND THE CONNECTORS ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 115,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2002 BMW 325I. HE STATED THAT THE ELECTRONIC WINDOWS BROKE INSIDE OF THE DOOR THREE TIMES. ON TWO OCCASIONS THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE THIRD AND MOST RECENT FAILURE HAS NOT BEEN REPAIRED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN SO THAT THEY COULD DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 76000.

NOTICED A LOT OF PLAY IN THE STEERING. TOOK TO THE DEALERSHIP AND THEY TECHNICIAN SAID THAT THE 2 REAR SPRINGS WERE BROKEN IN HALF SO REPLACED THE REAR SPRINGS. ALSO, THE TECHNICIAN NOTICED THAT THE FRONT SWAY BARS AND LINKS WERE WORN AND HAD PLAY. REPLACED ALSO. *TR

COOLANT LIGHT WENT ON WHILE DRIVING. WENT TO DEALERSHIP - TECHNICIAN STATED THAT COOLANT TANK WAS EMPTY. PERFORMED PRESSURE TEST AND FOUND EXPANSION TANK AND UPPER RADIATOR HOSE LEAKING. REPLACED EXPANSION TANK AND UPPER HOSE. *TR

2002 BMW 325I REAR TAILLIGHTS HAVE FAILED ON BOTH SIDES DUE TO THE WIRING ON BOTH SIDES OF THE HARNESS HAVE EITHER MELTED AND GROUND TO THE OTHER WIRES OR MELTED THE TABS OFF OF THE MALE PLUG. *TR

THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE CAR IS IN DRIVE. *TR

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE BRACKET THAT HELD THE BRAKE AND TAILLIGHTS FAILED BECAUSE THE WIRING WAS MELTED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER BUT WAS ADVISED BY A PERSONAL FRIEND THAT IF HE COULD GROUND THE WIRES AND KEEP THEM SEPARATED FROM THE HARNESS, THE PROBLEM COULD POSSIBLY BE RESOLVED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 135,000.

I HAVE CONTACTED BMW 3 TIMES ABOUT NHTSA ID#02V088000 AND THEY WILL NOT CONTACT ME. I WANT TO KNOW IF MY VEHICLE SHOULD HAVE BEEN RECALLED. *TR

I'VE READ SEVERAL SAME COMPLAINTS RE: WINDOW REGULATOR FAILURE, SO AM ADDING THIS REPORT FOR RECORD: I HAVE REPLACED TWO RARELY USED REAR WINDOW REGULATORS THAT WERE DIAGNOSED AS FAULTY (BOTH REAR DOOR PASSENGER AND DRIVER SIDE) ON MY LOW MILEAGE 325I 2002 -- EACH WAS AFTER WARRANTY EXPIRED (DATES: 7/07 AND 9/09). THE WINDOW MECHANISM SIMPLY STOPPED RESPONDING/WORKING, PRODUCED A GRINDING NOISE WHEN DEPLOYED, AND WOULD NOT RAISE BACK UP FROM A PREVIOUSLY WORKING DOWN POSITION. DEALER GAVE ME A 10% LABOR DISCOUNT FIRST TIME AND THEN A 10% EACH PARTS AND LABOR DISCOUNT ON SECOND OCCURRENCE. COST AVERAGED AT $330+ PARTS AND LABOR. *TR

APPROX TEN MONTHS AGO THE PASSENGER SIDE TAIL LIGHT STARTED MALFUNCTIONING INTERMITTENTLY. TOOK CAR TO DEALERSHIP AND THEY REPLACED ALL OF THE LIGHT BULBS...WITHIN TWO DAYS THE ENTIRE LIGHT FIXTURE STOPPED WORKING COMPLETELY AND HAS NOT WORKED SINCE. THE DRIVER SIDE TAIL LIGHT STOPPED FUNCTIONING FOUR MONTHS LATER. BOTH LIGHT FIXTURES HAVE NOT WORKED (TURN SIGNAL, TAIL LIGHT AND BRAKE LIGHT) SINCE SEPTEMBER 2009. I TOOK THE CAR TO THE DEALERSHIP IN NOVEMBER AND WAS TOLD THAT THERE WAS A MANUFACTURER'S DEFECT IN THE LIGHT FIXTURES. THE ESTIMATED COST TO FIX BOTH TAIL LIGHTS WAS $450.00. I WAS TOLD EVENTHOUGH THE DEALERSHIP WAS AWARE THE PROBLEM WAS A MANUFACTURER'S DEFECT THERE WAS NO RECALL ISSUED SO I WOULD BE RESPONSIBLE FOR THE FULL COST OF THE REPAIR. THE DEALERSHIP WAS UNWILLING TO NEGOTIATE THE COST ESTIMATE. I REQUESTED A WRITTEN ESTIMATE, WHICH THE SERVICE DEPARTMENT HAND WROTE ON A PIECE OF PAPER (DEALERSHIP USUALLY PRINTS OFF COMPUTER). I KEEP THIS IN THE GLOVE BOX TO SHOW LAW ENFORCEMENT WHENEVER THEY PULL ME OVER FOR INOPERABLE REAR LIGHTS. I READ THAT BMW ISSUED A TECHNICAL BULLETIN TO ADD GROUND WIRES TO REPAIR THE PROBLEM. I FEEL THAT $450 IS AN UNREASONABLE FEE TO BE CHARGED TO ADD GROUND WIRES TO AN EASILY ACCESSIBLE LOCATION IN THE TRUNK OF THE CAR. *TR

TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WINDOWS COULD NOT BE OPENED OR CLOSED. IN ADDITION, THE WINDOWS WOULD EXHIBIT AN ABNORMAL CRUNCHING SOUND CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 51,000. ..UPDATED 11/28/12 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH ALL THE WINDOWS, GETTING JAMMED, OR BECOMING STUCK IN THE UP OR DOWN POSITION. ALL OF THE REGULATORS WERE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE LOCK SYSTEM NOT WORKING. SOMETIMES, THE BUTTON AND SWITCHES WOULD NOT WORK. UPDATED 11/29/30

FORMAL PETITION FOR AN INVESTIGATION OF A SAFETY-RELATED DESIGN DEFECT: BMW 325XI 2002 DEFECTIVE TAIL LIGHT. TAIL LIGHT CONNECTIONS BURN OUT DUE TO LACK OF PROPER WIRING. BMW HAS NOW ISSUED A CORRECTION FOR THIS BUT WILL NOT COVER THE COST OF REPAIRS. *TR

MY SON PARKED HIS 2002 BMW 330XI IN A PARKING LOT EARLY AM TO SLEEP. IT CAUGHT ON FIRE IN APPROXIMATELY ONE AND A HALF HOURS WHILE IDLING, KILLING HIM. HE WAS LAYING DOWN IN FRONT SEATS. EVENT WAS CAUGHT ON SURVEILLANCE CAMERA, NO FOUL PLAY WAS DETECTED. CLAIMED TO BE "ACCIDENTAL FIRE" BY POLICE REPORT. NOTICED 2001 BMW 3-SERIES HAD MAJOR RECALL FOR SAME TYPE OF EVENT WITH FAILURE OF COOLING FANS. *TR

NEVER CONTACTED BY BMW ABOUT BMW 325XI RECALL #02V088000. ALSO, BOTH FRONT AXLES HAVE GONE OUT AT 77,000 MILES. *TR

BRAKE LIGHT GROUND WIRE HAS BURNED UP AND IS NO LONGER WORKING DUE TO A FACTORY DEFECT. THIS HAS ALSO MELTED THE PLASTIC BRAKE LIGHT BULB HOUSING AND BURNED OUT THE BRAKE LIGHT. THIS HAS THE POTENTIAL TO CAUSE FIRES AND/OR WRECKS TO OCCUR. BMW IS AWARE OF THE PROBLEM BUT IS NOT WILLING TO FIX THE ISSUE. PLEASE SEE THE LINK TO THE BMW TECHNICAL SERVICE BULLETIN BELOW. HTTP://WWW.BMWTIS.COM/TSB/BULLETINS/BULLETIN_GRAPHIC_TEMP/B630306G.HTM. *TR

I WAS DRIVING MY CAR WHEN I SAW SMOKE FROM UNDER THE HOOD. THE CAR WAS NOT OVERHEATING AND I PULLED OVER, OPENED THE HOOD AND THE WIRES CONNECTING TO THE COOLING FAN HAD CAUSED THE PLASTIC TO START ON FIRE. LUCKILY I WAS PAYING ATTENTION AND HAD ACCESS TO A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FLAMES. *TR

REAR TAIL BRAKE LIGHT INTERMITTENTLY WORKS ON AND OFF, HAVE REPLACED THE LIGHT AND THIS DIDN'T FIX IT. HAVEN'T HAD AN ACCIDENT YET, BUT ARE TAKING IT IN TO THE DEALER TO BE REPAIRED ASAP . SAW THAT BMW HAS A SERVICE BULLETIN OUT REGARDING THIS PROBLEM. *TR STARTED FAILING 2 MONTHS AGO AND EACH TIME I OPEN TRUNK AND REMOVE BULB -IT SEEMS TO WORK FOR A WHILE THEN OUT AGAIN. *TR

TL* THE CONTACT OWNS A 2002 BMW 325I PURCHASED NEW IN 2002. THE TAIL LIGHTS AND THE DRIVER- SIDE HEADLIGHT ON THE VEHICLE FAILED INTERMITTENTLY. A TECHNICIAN FROM THE DEALER NOTICED THAT THE WIRE FOR THE HEADLIGHT ASSEMBLY AND THE GROUND WIRE HAD BURNED. THE DEALER ADVISED REPLACING THE ENTIRE HEAD LIGHT ASSEMBLY AT AN EXPENSE OF $600. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 70,000. THE VIN WAS UNAVAILABLE.

HEARD A HIGH PITCHED NOISE WHEN STARTING AND DRIVING THE CAR. TOOK TO DEALERSHIP - TECHNICIAN SAID THAT HE FOUND THAT THE ALT BELT TENSIONER PULLEY WAS FAULTY AND ALSO FOUND DEFLECTOR PULLEY DEFECTIVE. REPLACED. *TR