NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 BMW 3 Series. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF ARLINGTON, 1105 E LAMAR BLVD, ARLINGTON, TX 76011) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-424-9153, BUT THE CONTACT WAS HUNG UP ON EACH TIME, WHICH PREVENTED THE CONTACT FROM SPEAKING WITH A REPRESENTATIVE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IT HAS BEEN 6 MONTHS , DEALER DID NOT FIXED TWO RECALLS ON MY CAR .BMW 328I 2009. 1) NHTSA RECALL NUMBER17V676 2) NHTSA RECALL NUMBER17V683
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (A&L BMW, 3780 WILLIAM PENN HWY, MONROEVILLE, PA 15146) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING), 17V676000 (ELECTRICAL SYSTEM), AND 13V044000(ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOGERMANA BMW (LOCATED AT 298 AVENDIA CARLOS E. CHARDON, SAN JUAN, PUERTO RICO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL AIR BAGS NEED TO BE SERVICED 1000 DOLLARS TO SERVICE
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
I HAVE AN AIRBAG WARNING AND I WAS TOLD THAT MY CAR YEAR MAKE AND MODEL HAS AN AIRBAG RECALL. MANY MECHANICS THAT SPECIALIZE IN BMW MODELS KEEP TELLING ME THE SAME THING,.
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NOTICE STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE BRINGS UP A WARNING LIGHT ON THE DASH INDICATING THAT THE PASSENGER AIRBAG IS DISABLED DUE TO SEAT OCCUPANCY, EVEN THOUGH I HAVE A PASSENGER SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ALL TIMES. THIS IS A SAFETY CONCERN BECAUSE IN THE CASE OF AN ACCIDENT, THE CAR WOULD NOT DEPLOY THE PASSENGER AIRBAG.
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS
BURNING ODOR WHEN HEATING AND/OR AIR CONDITIONING ACTIVATED.
TAMARA RECALL: RECALL ON BATTERY TERMINAL; AIR BAG; BLOWER MOTOR; HEAT VALVE: RECALL 10/27/17: NOTIFIED DEALER: NO PARTS AVAILABLE FOR ANY RECALL; DON'T KNOW WHEN WILL BE AVAILABLE. WAIT YOU WILL RECEIVE INFORMATION BY MAIL WHEN AVAILABLE.
I WAS DRIVING MY 2009 BMW 328I SEDAN ON THE HIGHWAY DURING PEAK MORNING OFFICE HOUR (~ 07:45 AM CST) ON AUGUST 24TH 2017 WHEN ALL OF A SUDDEN THE STEERING CONTROL STARTED BEHAVING WEIRD. THE STEERING WHEEL WAS NOT STAYING STRAIGHT. IT WAS GOING TO THE EXTREME LEFT AND RIGHT RESULTING IN THE CAR GOING ALL OVER THE LANES BY ITSELF. I WAS SCARED AND PANICKED AT THIS SUDDEN BEHAVIOR OF THE CAR. ULTIMATELY I HIT THE BRAKES AND THE CAR SEEMED TO GET BACK TO CONTROL. I PULLED OVER TO THE SHOULDER AND GOT THE CAR TOWED TO MY HOME. NOTE THAT THE CAR WAS NOT DRIVEN FOR A MONTH AS I WAS ON VACATION. I AM THANKFUL TO GOD THAT I AM SAFE AND DIDN'T HIT OR GET HIT BY ANOTHER CAR!
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF RIVERSIDE (3060 ADAMS STREET, RIVERSIDE, CALIFORNIA 92504, (951) 373-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
INTERMITTENT SIDE LIGHT, BRAKE LIGHT PROBLEM
I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS TOUCHED BY THIS CAR' S HEAD ALMOST NO EVIDENCE ). FINALLY, MY CAR STOPPED, CAN'T MOVE ANYMORE !
" TAKATA RECALL " : I REMEMBER THE MOMENT MY CAR ACCIDENT HAPPENED ( 7-18-17 ) : WHEN I ARRIVED DEL MAR PHARMACY'S PARKING LOT ([XXX] ), ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BRAKE PEDAL, I FELT THE CAR SUDDENLY LOSE CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). I DIDN'T KNOW WHAT REASON HAD MADE THE BRAKING SYSTEM DIDN'T FUNCTION WELL, THEN THE CAR JUMPED ON THE PAVEMENT, AND BOTH AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS HIT BY THIS CAR' S HEAD . FINALLY, THE POLICE CAME TO MAKE THE REPORT, AND MY CAR WAS TOWED AWAY TO MY FRIEND'S PARKING LOT. AFTER 1 WEEK, I CALLED THE REPAIR SHOP WHICH FIXED MY CAR'S BRAKE SYSTEM IN JUNE. NOW IT IS STILL THERE, AND WAITING FOR BMW INVESTIGATING MORE THAN 3 WEEKS ALREADY, BUT STILL WITHOUT ANY RESULT IF YOU STILL HAVE ANY QUESTIONS, PLEASE JUST EMAIL ME. I WILL DO MY BEST TO EXPLAIN EVERY DETAIL. SINCERELY, YOURS : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 335. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE STEVE THOMAS BMW DEALER AND WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE REMEDY WOULD BE AVAILABLE AND COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AFTER 3 MONTHS OF BEING OVERCHARGED $5000 FOR AN $800 REPAIR I CONFRONTED BMW ALEXANDRIA WITH THE DOCUMENTATION OF BEING OVER CHARGED FOR A $815 REPAIR THAT FIXED A CONTINUOUS PROBLEM THEY CHARGED MY MORE THAN $5000 IN REPAIRS WHICH DIDN'T FIX THE PROBLEM. WHEN I CONTACTED BMW HEADQUARTERS, EVENTUALLY AN $800 CREDIT WAS EXTENDED, BUT IT IN NO WAY COMPARED TO THE ERRONEOUS OVERCHARGE FOR UNNEEDED REPAIRS BY YOUR DEALERSHIP. BMW ALEXANDRIA COULD NOT PROPERLY DIAGNOSE THE PROBLEM WITH MY CAR FROM JULY-NOVEMBER AND ALLOWED MY CAR TO SIT FOR WEEKS, UNTIL I REACHED OUT TO BMW HEADQUARTERS FOR ASSISTANCE THEN ALL OF A SUDDEN THEY FOUND THE PROBLEM THAT ONLY COST $815 TO REPAIR. THIS FEELS LIKE A DEALERSHIP WITH THE SUPPOSEDLY BEST TECHNOLOGY AND TECHNICIANS TO PROPERLY DIAGNOSE A VEHICLE MADE GUESSES ON THE REPAIRS NEEDED TO OVERCHARGE ME. THERE IS NO WAY THAT ALL OF A SUDDEN A REPAIR NEED CAN BE IDENTIFIED WHEN I CONTACT EXTERNAL PEOPLE FOR ASSISTANCE ON THE MATTER WHEN THE MATTER COULDN'T BE SOLVED WITHIN THE MANY MONTHS AND OVERCHARGES PRIOR TO ME SEEKING SUPPORT OUTSIDE OF BMW. BMW EXPLAINED THAT THE REASON I WAS ONLY EXTENDED A CREDIT INSTEAD OF A REFUND WAS BECAUSE OF THE PARTS USED FOR REPAIRS COST MONEY. HOWEVER, IT IS MY PERSPECTIVE THAT THIS WOULD NOT HAVE BEEN THE CASE OF PARTS BEING PLACED ON THE VEHICLE IF TECHNICIANS PROPERLY DIAGNOSED THE CAR IN THE FIRST PLACE. THIS ACTUALLY ADDS ON TO THE FEELING THAT THE DEALERSHIP SCAMMED ME BECAUSE THESE WERE ALL ITEMS THAT I DID NOT NEED AND WERE NEVER GOING TO REPAIR THE CONTINUOUS ISSUE THAT IN THE END TOOK $815 TO FIX. I TRULY FEEL A REFUND OF THE DIFFERENCE BETWEEN WHAT I PAID OUT AND WHAT THE ACTUAL REPAIR ENDED UP COSTING IS APPROPRIATE. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
THE AIR BAG DID NOT OPEN AND I ALMOST DIED
TAKATA RECALL - RECEIVED SAFETY RECALL NOTICE VIA MAIL 07-03-2017 THAT NECESSARY PARTS TO COMPLETE THIS RECALL WERE AVAILABLE BUT BMW DEALERSHIP IN BIRMINGHAM, AL STATED PARTS WERE NOT AVAILABLE WHEN I CALLED TO MAKE A SERVICE APPOINTMENT. THE BMW REP TOLD ME TO CALL BACK IN A FEW WEEKS - PARTS MIGHT BE AVAILABLE. I'M CONFUSED AS TO WHY I WOULD RECEIVE THIS NOTICE IF PARTS WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAUDERDALE BMW SERVICE CENTER IN FORT LAUDERDALE, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. CALLED BMW AND THEY SAID THE PARTS STILL ARE NOT AVAILABLE YET TO FIX THE RECALL. IT'S BEEN OVER A YEAR. THIS IS NOT ACCEPTABLE.
2009 BMW 335I. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE AIR BAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 12/7/2017*JS
WHILE DRIVING IN THE PASSING LANE ON US 101 AT A BUSY TIME WITH MANY TRUCKS APPROACHING THE CUESTA GRADE, MY FUEL PUMP FAILED. IT WAS EXTREMELY DANGEROUS TRYING TO DRIFT A DEAD CAR TO THE SHOULDER WHILE AVOIDING COLLISIONS. SIX (6) MONTHS LATER, THE FUEL PUMP CONTROLLER FAILED UNDER ALMOST IDENTICAL HIGHWAY CONDITIONS AT A SPOT ABOUT 10 MILES SOUTH OF THE FIRST FAILURE. THE CONTROLLER FAILURE YIELDS THE SAME RESULTS AS THE PUMP FAILURE. MEANING, THE CAR ENGINE STOPPED AND I HAD TO DRIFT TO THE SIDE OF THE ROAD. ALMOST WAS HIT BY SEMIS IN BOTH CASES.
I WAS DRIVING WEST DOWN ROUTE 66 IN VIRGINIA. CAR HAD STALLED 5 TIMES IN A 60 MILE TRIP STATING WITH A MESSAGE FUEL PUMP FAILURE CONTINUED DRIVING IS POSSIBLE. IT LEFT ME WITH NO POWER STEERING OR BRAKES. THE VEHICLE WILL RESTART AFTER A 5 MINUTE COOL DOWN PERIOD AND CONTINUED DRIVING IS THEN POSSIBLE. THIS HAS BEEN HAPPENING WITH THIS VEHICLE SINCE 70K MILES.
BMW ISSUED A RECALL - SI B13 14 10 - AND IT COVERS REPLACING INJECTORS, IF THE CAR FALLS UNDER A CERTAIN DATE AND HAS A CERTAIN BATCH OF INJECTOR. MOST IMPORTANTLY, ON THE BOTTOM OF THE RECALL BULLETIN STATES: "WARRANTY INFO" - AND IT SPECIFICALLY SAYS, "THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE." THE CAR HAD THE INJECTOR(S) FAIL A FEW WEEKS AGO, AND VEHICLE IS CURRENTLY AT STEVENS CREEK BMW. THE DEALERS/MANUFACTURER ARE REFUSING TO HONOR THE RECALL NOTICE THAT I HANDED TO THEM - EVEN THOUGH IT SPECIFICALLY STATES THERE IS NO TIME LIMIT OR MILEAGE LIMIT TO REPLACING THE INJECTORS... 3 OF THE INJECTORS WERE REPLACED SEVERAL YEARS AGO, BUT 3 WERE NOT, AND THE INJECTOR THAT FAILED IS PART OF THE BATCH THAT SHOULD HAVE BEEN REPLACED BUT THE TECHNICIAN DECIDED NOT TO YEARS AGO. THEY ARE SAYING THIS IS NOT A RECALL - ALTHOUGH IT CLEARLY SAYS "VOLUNTARY RECALL". BECAUSE THERE IS NO TIME LIMIT AND THE MILES DO NOT COUNT AGAINST THE RECALL (ACCORDING TO THE BULLETIN) THE INJECTORS SHOULD BE REPLAECD (AND SHOULD HAVE ALREADY BEEN) WITHOUT ANY CUSTOMER NEEDING TO PAY ANYTHING, BECAUSE THAT IS WHAT THE RECALL IS FOR AND THAT IS WHAT IT DIRECTLY SAYS. BUT THE DEALERSHIP (STEVENS CREEK BMW) AND BMW NA OR SAYING THEY WON'T HONOR THE RECALL OR TELL ME WHY. I'M NOT SURE WHAT TO DO BECAUSE MY CAR IS STRANDED OVER THERE AND THEY WANT $3500 TO REPLACE SOMETHING THAT BMW SAYS SHOULD ALREADY BE REPLACED (REGARDLESS OF TIME OR MILEAGE).
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE FUEL PUMP INDICATOR ILLUMINATED AND THE VEHICLE STALLED AND SHUT OFF. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED FOR A WHILE IN THE PRESENCE OF A POLICE OFFICER, WHO WAS ABOUT TO CALL FOR A TOW TRUCK WHEN THE VEHICLE RESTARTED. THE CONTACT STARTED TO DRIVE AWAY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
WHILE DRIVING THE CAR, IT LOSES POWER COMPLETELY AND THE ENGINE SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE FREEWAY AT HIGH SPEED. IT IS A VERY DANGEROUS SITUATION, AS THE CAR QUICKLY DECELERATES AND POWER STEERING NO LONGER WORKS. I HAVE BEEN INCREDIBLY LUCKY TO BE ABLE TO GET TO THE SIDE OF THE HIGHWAY AFTER LOSING POWER EACH TIME (IT HAS HAPPENED ON THE FREEWAY 5 TIMES NOW). THE CAR WILL NOT START AFTER IT LOSES POWER AND PUTS UP A RANDOM CHECK ENGINE ERROR. SOMETIMES, AFTER SITTING FOR A PERIOD OF TIME, IT WILL START UP, BUT THIS SEEMS TO BE COMPLETELY RANDOM, AS IT HAPPENS SOMETIMES, BUT NOT ALWAYS. I HAVE TAKEN THE VEHICLE TO BMW SEVERAL TIMES NOW AND THEY HAVE REPLACED SEVERAL PARTS AND ASSURED ME IT IS FIXED, BUT IT KEEPS HAPPENING. I AM NOW VERY CONCERNED FOR MY FAMILY'S SAFETY. I REALIZE THE CAR IS A 2009 MODEL, AND IT HAS A LITTLE OVER 100,000 MILES ON IT, BUT THIS TYPE OF POWER LOSS SHOULD NOT BE HAPPENING OVER AND OVER AGAIN, ESPECIALLY WHEN IT HAS BEEN TAKEN TO THE BMW DEALER. I HAVE SPECIFIED THE LAST INCIDENT IN THE "WHEN DID THIS HAPPEN" QUESTION BELOW, BUT THE PROBLEM STARTED ABOUT 6 WEEKS AGO.
AIR BAG SENSOR STILL ON AS FAULTY. BMW HAS STATED ITS THE SENSOR ASSOCIATED WITH THE THE EVENT OF ROLL OVER. PRIVATE COMPANY CERTIFIED TO SERVICE BMWS STATES ITS THE PASSENGER AIR BAG. MY BMW'S COMPUTER ALSO STATES ITS THE PASSENGER AIR BAG.
ENGINE SUDDENLY SHUT DOWN WHILE DRIVING. HAD TO BE PUSHED OFF THE ROAD. VERY DANGEROUS.
WHILE DRIVING ON THE INTERSTATE, I ACCELERATE AND WITHOUT WARNING, DASHBOARD LIGHTS UP WITH "SERVICE ENGINE SOON" AND VARIOUS OTHER LIGHTS, POWER STEERING GOES OUT, AND I HAVE TO MANEUVER CAR ACROSS LANES OF ONCOMING TRAFFIC TO A SAFE SHOULDER. I TURN ON HAZARDS, REMOVE KEY AND WAIT SEVERAL MINUTES. THE CAR TURNS OVER BUT DOESN'T START. I WAIT LONGER, TURN OFF HAZARDS, RE-INSERT KEY AND CAR STARTS UP. I AM ABLE TO CONTINUE DRIVING, BUT AVOID HARD THROTTLE. THIS HAPPENED 2 MONTHS AGO, AND I TOOK IT TO A LICENSED MECHANIC WHO DIAGNOSED AS FAULTY FUEL PUMP AND REPLACED IT. THE CAR THEN HAD VACUUM LEAK FOLLOWED BY A COMPLETE REPLACEMENT OF VALVE COVER. THE ISSUE I EXPERIENCED ON THE INTERSTATE WAS IDENTICAL TO WHAT OCCURRED BEFORE THOSE REPAIRS WERE DONE AND BEARS A STRIKING RESEMBLANCE TO ISSUES DESCRIBED IN THE 2013 BATTERY CABLE RECALL, YET MY VIN # IS NOT INCLUDED.
I HAD TO REPLACE THE POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER AND HARNESS IN APRIL OF 2017 BECAUSE IT MELTED. THIS COST ME $3000 AT PATRICK BMW IN SCHAUMBURG, IL. I LATER FOUND OUT THAT THERE IS A RECAL # 17V-683 CONCERNING THIS. I NEVER RECEIVED A LETTER FROM BMW ABOUT THE RECALL. HOWEVER, I'M LOOKING TO GET REIMBURSED FOR MY OUT OF POCKET CHARGES. WHEN I TOOK MY CAR TO THE CLOSEST DEALER, I WAS TOLD I HAD TO WAIT TO RECEIVE THE REIMBURSEMENT. THEREFORE, I'D LIKE TO FILE A COMPLAINT. IN ADDITION, I SMELL A BURNT SMELL FROM TIME TO TIME. I KNOW THERE IS A BLOWER MOTOR RECALL AS WELL. I'VE EXPERIENCED PROBLEMS WITH THE BLOWER MOTOR ON MY CAR SINCE THE FIRST YEAR OF OWNING IT. WHEN I ASKED THE DEALER ABOUT THE SMELL - I WAS TOLD THERE WERE NO SIGNS OF A BURNING SMELL. I'M CONCERNED BECAUSE THE SMELL IS NOT CONSTANT ONLY ON OCCASION. MY FEAR IS MY CAR WILL CATCH ON FIRE AND CAUSE DAMAGE TO ME OR MY PROPERTY. PLEASE TELL ME MY RIGHTS CONCERNING FILING A CLAIM ON BOTH RECALLS. ONE FOR REIMBURSEMENT AND THE OTHER FOR REPLACING THE BLOWER MOTOR.
AIR BAGS FAILED TO DEPLOY IN A ACCIDENT CAUSING INJURY *DSY *DT*JB
TAKATA RECALL: THE CAR WHILE BEING DRIVEN WILL JUST STALL ALL POWER IS LOST, AND THEN AFTER ABOUT 30 MINUTES IT WILL START BACK UP. IT IS HARD TO HAVE IT REPAIRED BECAUSE IT IS NOT DISPLAYING THE ISSUE WHEN THE MECHANIC LOOKS AT IT. BUT IS SHOWS AN ERRORS CODE OF FUEL PUMP OVER HEATING. I HAVE HAD ALL SEVERAL REPAIRS DONE AND NOTHING HELPS. I CAN'T JUST KEEP DUMPING MONEY IN TO SEE IF THIS MIGHT ELIMINATE THE ISSUE. I SEE THIS HAS BEEN A PROBLEM WITH A NUMBER OF BMW MODELS. I CAN NOT SAFELY DRIVE THE CAR OR SELL IT, IT COULD CAUSE A HORRIFIC AUTO ACCIDENT. I BELIEVE IT IS AN ISSUE INVOLVING SOME PART OF THE FUEL PUMP SYSTEM. I HAVE SEEN RECALLS FOR SOME BMW MODELS WITH THESE ISSUE BUT NOT MINE. I HAVE HAD IT IN THE SHOP 5 TIMES SINCE APRIL
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT LEATHER COVERING ON THE FRONT PASSENGERS DOOR HANDLE MELTED. THE VEHICLE WAS TAKEN TO THE AUTOBAHN BMW FORT WORTH, LOCATED AT 2828 WHITE SETTLEMENT RD, FORT WORTH, TX 76107, WHERE THE CONTACT WAS TOLD THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000. THE VIN WAS NOT PROVIDED.
I SEE THERE WAS A PREVIOUS RECALL FOR EARLIER MODELS INVOLVING THE SEAT OCCUPANCY SENSOR MATS CRACKING. MY 2009 BMW 328I CONVERTIBLE CAR NOW HAS THE WARNING AIRBAG AND SEATBELT LIGHT ON IF ANYONE IS IN THE PASSENGER SEAT. THIS OCCURS WHETHER OR NOT I AM DRIVING OR NOT. I HAD MY CAR SCANNED AND THE ERROR CODE IS 93C3 PASSENGER SEAT OCCUPANCY DETECTOR. I AM NOW CONCERNED IF AIRBAG AND SEATBELT WILL WORK IN CASE OF COLLISION
2009 BMW 328I. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG RECALL NOTICE. *SMD UPDATED 04/11/2017*JS
MY PASSENGER AIRBAG OFF AND SEATBELT WARNING LIGHTS ARE CONSTANTLY LIT UP ON BOTH THE DASH AND THE AIRBAG LIGHT ON THE ROOF. THIS BEGAN A COUPLE MONTHS AGO ONE DAY WHEN I STARTED THE CAR AND HAS BEEN CONSTANT SINCE. I BROUGHT MY CAR IN TO BE DIAGNOSED AND WAS TOLD THAT I HAVE A FAULTY PASSENGER OCCUPANCY SENSOR, AND WAS QUOTED $1,100 TO REPAIR. IT HAS COME TO MY ATTENTION THAT THERE WAS A RECALL ON THIS SENSOR IN MANY 2004-2007 BMW VEHICLES INCLUDING THE 328I, JUST NOT MY YEAR. I HAVE SEEN A LARGE NUMBER OF COMPLAINTS ONLINE BY OTHER OWNERS OF THE SAME PROBLEM THAT ALSO FEEL THAT OUR VEHICLES SHOULD BE INCLUDED IN THE RECALL OF A FAULTY PART THAT IS DAMAGING TO THE SAFETY AND GENERAL FUNCTIONING OF THE VEHICLE. WE HAVE ALL ALREADY JUST HAD TO WAIT FOR OVER A YEAR TO HAVE THE TAKATA RECALL DONE, MINE IS JUST NOW BEING COMPLETED. I AM VERY DISAPPOINTED IN THE SAFETY FUNCTIONS OF BMW AS WELL AS THEIR HANDLING OF SUCH ISSUES, AND WISH TO HAVE ADDITIONAL VEHICLES OUTSIDE OF THOSE THREE YEARS INCLUDED SEEING AS IT IS THE SAME EXACT FAULTY SENSOR THAT AFFECTS THOSE CARS. I BELIEVE THAT NOT DOING SO WOULD WARRANT A LEGAL CLAIM AND FOLLOWING CLASS ACTION LAWSUIT IF BMW CONTINUES TO REFUSE AND IGNORE CLAIMS ON THIS ISSUE.
TL* THE CONTACT OWNS A 2009 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER PATRICK BMW LOCATED AT 700 E GOLF RD SCHAUMBURG IL 60175, PHONE NUMBER: 847-843-4000. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL; BOUGHT CAR ONLINE FROM SCHMBURG IL. BMW AND THE BMW WAS DELIVERED TO MY HOME ADDRESS IN SAN ANTONIO,TEXAS. CALLED SCHMBURG BMW AND THEY TOLD TO CALL SAN ANTONIO BMW. I DID CALL SAN ANTONIO BMW IN 2-2-2017. HAVE NOT RECEIVED ANYTHING FROM THEM AND IT'S 5/7/2018---HELP!!!
I BEGAN EXPERIENCING TROUBLE WITH MY 2009 BMW 328I SEDAN AS EARLY AS JANUARY 2017. THE AIR CONDITIONER WOULD SOMETIMES GO ON AND AT OTHER TIMES IT WOULDN'T GO OFF .I WAS EXPERIENCING THE SAME PROBLEMS WITH THE HEATER. SHORTLY AFTER MY CAR BEGAN TO OVERHEAT AND STALL OUT.IT WOULD HOLD BACK UNTIL I WAS IN 4TH GEAR, IF I EVEN MADE IT THAT FAR BEFORE DYING OUT. IT BEGAN TO SOUND LIKE A OLD VW. L REACHED OUT TO MY LOCAL BMW SERVICE DEPT. FOR REPAIRS. I WAS TOLD THAT THE PROBLEMS MY VEHICLE WAS HAVING,.WAS NOT UNDER RECALL BY BMW AT THAT TIME. AND THAT ANY REPAIRS DONE TO MY VEHICLE WOULD HAVE TO COME OUT OF POCKET. AT THE TIME IT WASN'T AN OPTION. I HAD THE REPAIRS DONE AT A LOCAL INDEPENDENT AUTO REPAIR SHOP.11 MONTHS LATER I BEGAN EXPERIENCING THE EXACT SAME PROBLEMS ALL OVER AGAIN. SINCE FEBRUARY 2018 I HAVE BEEN REACHING OUT FOR ASSISTANCE TO REPAIR MY VEHICLE DEFECTS WHICH ARE NOW UNDER RECALL BY BMW , WITH NO SUCCESS. I'VE ATTACHED AN OUTLINED HISTORY OF MY CONTACT WITH BMW CUSTOMER RELATIONS.MY VEHICLE REMAINS STATIONARY AT MY PLACE OF RESIDENCES, AWAITING A PHONE APPROVAL BY BMW CUSTOMER RELATIONS TO BMW ROADSIDE ASSISTANCE.FOR TOWING.
TL* THE CONTACT OWNS A 2009 BMW 335XI. WHILE DRIVING 50 MPH, AN ABNORMAL NOISE WAS HEARD AND THE REDUCE ENGINE POWER INDICATOR ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FISHTAILED INTO A DITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
TAKATA RECALL: I HAVE NOT YET BEEN CONTACTED TO HAVE THE AIRBAG IN MY VEHICLE REPLACED. MY PARTNER WHO IS AN OCCASIONAL DRIVER AND FREQUENT PASSENGER IN THE VEHICLE IS NEWLY PREGNANT. MY CAR IS QUITE OLD. WE LIVE IN HAWAII, A STATE WITH ONE OF THE HIGHEST LEVELS OF HUMIDITY. A POTENTIAL INFLATOR RUPTURE COULD CAUSE SERIOUS INJURY OR DEATH TO ME, MY PARTNER, OR OUR UNBORN CHILD.
TAKATA RECALL COMPLAINT ON THE TIME IT TAKES TO GET THIS FIXED. I RECEIVED NOTICED AROUND MARCH 2016, IT IS NOW DECEMBER 2016, WHAT IS CONSIDERED A TIMELY REMEDY TO THIS SITUATION? 1 YEAR? IN OTHER WORDS, HOW LONG DO I HAVE TO PUT MY LIFE AT RISK UNTIL THIS BECOMES REMEDIED? I WAS INVOLVED IN AN ACCIDENT PREVIOUSLY THAT CAUSE MY CAR TO BE A TOTAL LOST, SHOULD I CONSIDER MYSELF LUCKY THAT THE TAKATA RECALL ISSUE DID NOT KILL ME? JUST WAITING FOR SOMEONE TO TELL ME I CAN BRING MY CAR IN IS DRIVING ME NUTS. THE DEALERS DON'T GIVE ME ANY INFORMATION ON HOW I CAN GET THIS FIXED ON MY OWN. AND ALL THEY DO IS ASK ME IF I RECEIVED A LETTER YET. WELL ITS BEEN OVER HALF A YEAR AND STILL NO LETTER. *TR
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS DIAGNOSED AS HAVING AN ELECTRICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
FUEL INJECTORS ARE FAULTY
TAKATA RECALL NOT COMPLETE
Data synced from NHTSA on May 4, 2026