2009 BMW 3 Series Complaint Log

I TOOK MY CAR INTO EASTBAY BMW FOR A LIGHTBULB CHANGE (A TAIL/BRAKELIGHT) AND THE TECHNICIAN NOTICED THE HOUSING OF THE TAILLIGHT IS MELTING ON BOTH SIDES, NOT JUST THE ONE THAT NEEDED A LIGHT BULB CHANGE. HE MENTIONED IT WAS PART OF A RECALL AND THEN THE REPRESENTATIVE SAID, THAT MY CAR WASN'T INCLUDED IN THE RECALL. BMW HAS STATED THAT IT PROBABLY ISN'T THE LIGHT BULB AND THAT EVEN THOUGH THIS ISN'T SOMETHING THAT I HAVE CAUSED, THAT THEY ARE NOT RESPONSIBLE. THEY AGREED THAT THIS IS A FAULTY PART, BUT IS NOT COVERED UNDER ANY RECALL OR WARRANTY. BMW OFFERED TO PAY HALF THE REPAIRS WHICH MY RESPONSIBILITY IS $475, WHICH SEEMS LIKE THEY ARE ADMITTING SOME FAULT IN THE MATTER. I HAVE CALLED BMW CUSTOMER RELATIONS AND THE REPRESENTATIVE [XXX] SAID SHE ISN'T WILLING TO ESCALATE THE ISSUE BECAUSE SHE KNOWS IT WON'T GO ANYWHERE. IN ADDITION, I DID SOME RESEARCH AND THERE WERE OVER 241,000 BMW'S RECALLED FOR THIS SAME REASON THAT THE CARS WERE OLDER THAN MINE AND OUT OF WARRANTY. SINCE THIS IS OCCURRING ON BOTH SIDES AND NOT JUST ONE, IT SEEMS THAT PART, THE ELECTRICAL RECEPTACLE IS PRODUCING TOO MUCH HEAT ON BOTH SIDES AND THEREFORE MELTING THE TAILLIGHT WHICH IS A MAJOR SAFETY ISSUE AND SHOULD BE CONSIDERED PART OF ANOTHER RECALL & THEREFORE FIXED AT NO COST TO THE CONSUMER. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE RIGHT TAIL LIGHTS' TURN SIGNAL START FLICKERING WITH THE LIGHT ERROR SIGNAL IN THE DASH, I RESEARCHED IT TO FIND OUT THAT THEY HAVE BEEN SEVERAL SERVICE BULLETINS OUT ABOUT THE REAR TURN SIGNALS GETTING CORROSION. I CALLED THE DEALER AND THEY STATED IT WAS OUT OF WARRANTY AND THEY WOULD NOT PAY TO FIX IT. THEY STATED THEY KNEW THE SERVICE BULLETINS WERE OUT BUT IT WAS NOT A RECALL. AFTER FURTHER SEARCHING I FOUND OUT THE OLDER MODELS HAD A RECALL TO FIX THIS ISSUE. IF THEY KNOW THEY HAVE AN ISSUE THEN WHY DON'T THEY FIX IT. *TR

THE RIGHT FRONT PASSENGER SEAT OCCUPANT PROTECTION SENSOR MAT IS DEFECTIVE AND CAUSES THE PASSENGER SIDE AIRBAG TO BE DEACTIVATED. RESEARCH HAS SHOWN THAT THIS IS A VERY COMMON PROBLEM WITH BMW...RECALLS WERE ISSUES FOR PREVIOUS YEARS (2006-2007) BUT DID NOT COVER 2009. INFORMATION AVAILABLE INDICATES THIS IS STILL AN ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY PREVIOUS RECALL/REPLACEMENT INITIATIVES. *TR

TL* I WAS DRIVING ON WHEN MY CAR CAUGHT FIRE. THE FIRE BROKE OUT INSIDE THE CABIN, DIRECTLY BEHIND THE REAR PASSENGER-SIDE SEAT. I BELIEVE THIS FIRE COULD HAVE BEEN EASILY AVOIDED IF THE SONNEN BMW SERVICE DEPARTMENT HAD PERFORMED THEIR JOB MORE DILIGENTLY. A WEEK BEFORE THE FIRE, I BEGAN TO SMELL A BURNING RUBBER ODOR WHEN I TURNED ON MY HEATER/DEFROSTER. I IMMEDIATELY DROVE THE CAR TO SONNEN BMW. THE SERVICE ADVISOR RESPONDED THAT IT WAS NOT BMW'S PROBLEM. I BROUGHT THE CAR BACK INTO BMW FOR SERVICE. I ALSO MENTIONED REPEATEDLY THAT I SMELLED BURNING RUBBER WHENEVER I TURNED ON THE HEATER/DEFROSTER. BMW KEPT THE CAR FOR A WEEK. APPARENTLY, BECAUSE I MENTIONED THE HEATER, BMW GOT FIXATED ON LOOKING FOR THE PROBLEM WITHIN THE HEATING DUCTS AND NEVER THOUGHT TO CHECK THE ELECTRICAL SYSTEM. AFTER HAVING THE CAR FOR A WEEK, THEY TOLD ME THAT THEY HAD DETERMINED THAT THE CAUSE OF THE ODOR WAS A LEAF THAT HAD GOTTEN SUCKED INTO THE BLOWER ASSEMBLY. THEY CHARGED ME $320 TO OPEN THE ASSEMBLY AND CLEAN OUT THE LEAVES. WHEN I PICKED UP THE CAR I INSISTED TO SPEAKING WITH ONE OF THE SERVICE MANAGERS, AS THIS MADE NO SENSE TO ME. I POINTED OUT THAT BURNING LEAVES DO NOT SMELL LIKE BURNING RUBBER, AND I DOUBTED THIS WAS THE CAUSE OF THE PROBLEM. THE SERVICE MANAGER INSISTED THAT THEY WERE UNABLE TO FIND ANYTHING ELSE WRONG WITH THE VEHICLE AND THAT, AFTER CLEANING OUT THE BLOWER ASSEMBLY, THEY WERE UNABLE TO DUPLICATE THE ISSUE. IT IS APPARENT TO ME THAT BMW NEVER ONCE TURNED ON THE DEFROSTER DURING THE WHOLE TIME THEY HAD THE CAR'EVEN THOUGH I INDICATED THAT THIS WAS PART OF THE ISSUE. IF THEY HAD, THEY WOULD HAVE IMMEDIATELY REPLICATED THE ISSUE AND KNOWN THAT IT HAD NOTHING TO DO WITH LEAVES IN THE BLOWER. RATHER THEN APOLOGIZING, THE ASSISTANT MANAGER IMMEDIATELY TRIED TO SHIFT THE BLAME BE STATING THAT WE TOLD THEM THE ODOR WAS COMING FROM THE HEATING DUCTS.

2009 BMW 328I, THE DIRECTIONAL LIGHT AT TIMES BLINKS RAPIDLY AND A WARNING OF LIGHT PROBLEM ILLUMINATES. THE DIRECTIONAL BLINKS FAST AND LIGHT IS DULL ON EXTERIOR TAIL AND FRONT LAMPS. AT TIMES WORKS NORMALLY AND THEN BEGINS TO BLINK RAPIDLY WITH A BELL WARNING AND ELECTRICAL WARNING LIGHT SIGN DISPLAYS. THIS PROBLEM HAS KNOWN TO BMW AS THE SERVICE DEALERS RECEIVED A BULLETIN. WILL NOT COVER IF OUT OF WARRANTY BUT SEEMS TO BE A COMMON ISSUE ENUMERATED BY MANY CUSTOMERS. *TR

MY VEHICLE SUDDENLY STOPPED IN THE ROADWAY AT APPROXIMATELY 10:30PM. I WAS UNABLE TO RESTART THE CAR AND VEHICLE HAD TO BE TOWED. IT WAS LATER FOUND THAT THE FUEL PUMP FAILED. NO INDICATION AS TO WHY THE PUMP FAILED. *TR

TL - THE CONTACT OWNS A 2009 BMW 328 CONV. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRES CONNECTED TO THE A/C HEATER BLOWER AND FUSES BOX WERE BURNING CAUSING IT TO MALFUNCTIONED. AS A RESULT RESULT, THE A/C HEATER BLOWER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000. PM

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT AFTER ACTIVATING THE RIGHT TURN SIGNAL LIGHT, THE LIGHT BEGAN FLASHING ABNORMALLY FAST. THE CONTACT REPLACED THE BULBS BUT IT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 11/19/13*LJ

SUNROOF EXPLODED UPWARD MAKING A "GUN SHOT" TYPE SOUND LEAVING A BASKETBALL SIZED HOLE IN THE ROOF. *TR

NONE OF THE AIRBAGS DEPLOYED IN OUR CAR ACCIDENT. WE WERE AT A STAND STILL, OR MOVING VERY SLOWLY AND ANOTHER CAR HIT US IN THE REAR DRIVER SIDE PANEL NEAR THE TIRE, AT HIGH IMPACT. *TR

I HAVE A 2009 BMW328XI, WHICH I BOUGHT BRAND NEW AND PAID A LOT OF MONEY FOR. I ONLY HAVE 59,000 MILES. ON AUGUST 3, 2013 THE CAR TEMPERATURE LIGHT WENT ON, FIRST YELLOW AND NOT EVEN TWO SECONDS LATER RED. WITH OUT WARNING THE CAR DIDN'T MOVE. SO I SHUT OFF THE ENGINE IMMEDIATELY. THINKING THE CAR IS OVER HEATING. INSTEAD, AFTER GETTING IT TOWED FOUND OUT THE WATER PUMP AND ELECTRIC THERMOSTAT WENT. I AM VERY UNHAPPY THAT A 4 AND HALF YEAR OLD CAR SHOULDN'T HAVE SUCH PROBLEMS. I'VE HAD MANY HIGH END CARS IN THE PAST FOR 11 YEARS AND NEVER HAD A PROBLEM IN SUCH A SHORT LIFE OF A CAR. *TR

I HAD A LOW BATTERY ISSUE ON MY 2009 BMW 328I ABOUT 3 MONTHS AFTER I HAD IT SERVICED FOR A BATTERY CABLE RECALL AT MOTORWERKS BMW DEALER IN BLOOMINGTON, MN. MOTORWERKS DIAGNOSED THAT THE ALTERNATOR WAS NOT WORKING PROPERLY AND NEEDED TO BE REPLACED. I HAD TIRES PLUS REPLACED THE ALTERNATOR AND BATTERY FOR HALF THE PRICE COMPARED TO MOTORWERKS. UNFORTUNATELY, THE AFTERMARKET ALTERNATOR THAT TIRES PLUS INSTALLED CAUSED MY CAR TO OVER HEAT BECAUSE IT WAS OVER CHARGING. I EVENTUALLY TOOK MY CAR BACK TO MOTORWERKS TO REPLACE THE ALTERNATOR AND BATTERY. I EMAILED THE SERVICE CONSULTANT IF IT WAS NORMAL FOR THE ORIGINAL ALTERNATOR TO MALFUNCTION SO QUICKLY ON A 2009 BMW 328I. I ALSO INFORMED HIM THAT I HAD MY CAR SERVICED AT MOTORWERKS FOR A BATTERY CABLE RECALL IN MARCH 2013 AND ASKED HIM IF IT WAS POSSIBLE THAT THE ORIGINAL ALTERNATOR ISSUE WAS RELATED WITH FIXING THE BATTERY CABLE. HE STRANGELY HAS NOT ANSWERED MY QUESTION WHICH MAKES ME WONDER IF THEY ARE NOT TAKING RESPONSIBILITY FOR THE ORIGINAL BAD ALTERNATOR IF IT WAS RELATED TO THE BATTERY CABLE RECALL SERVICE. I'M ALSO WONDERING IF OTHER 2009 3 SERIES BMW OWNERS HAD A LOW BATTERY ISSUE DUE TO A BAD ALTERNATOR AFTER HAVING THEIR CARS SERVICED FOR THE BATTERY CABLE RECALL IN MARCH 2013. IF THE ORIGINAL ALTERNATOR ISSUE IS FOUND TO BE RELATED WHILE SERVICING THE BATTERY CABLE RECALL THEN I WOULD LIKE TO GET A FULL REFUND FOR THEIR SERVICE ON MY NEW ALTERNATOR AND BATTERY. THANK FOR TAKING THE TIME TO INVESTIGATE MY CAR ISSUE. *TR

I THINK BMW NEEDS TO LOOK INTO A RECALL FOR THE TAIL LIGHTS ON THE 3 - SERIES MODELS FROM 09 AND UP. THE CIRCUIT BOARD FOR THE LED SIGNAL LIGHTS MALFUNCTIONS AND SOME OF THE LED'S STOP WORKING. WHEN THOSE FEW STOP WORKING, IT AFFECTS THE ENTIRE CIRCUIT AND THE REST ARE VERY DIM/NOT VISIBLE. THIS ALSO CAUSES THE WARNING INDICATOR ON THE DASH TO COME UP ADVISING THAT YOU HAVE A BURNT OUT BULB . I HAVE ALREADY HAD MY DRIVERS SIDE REPLACED A COUPLE OF MONTHS AGO AND NOW THE PASSENGER SIDE IS HAVING ISSUES. THERE ARE ALSO SEVERAL OTHERS REPORTING THE SAME ISSUE ONLINE. THERE ARE MANY UNITS FOR SALE ON EBAY AND IN THE ITEM DESCRIPTION THEY INDICATE THAT A FEW OF THE LED'S AREN'T WORKING. AN LED CIRCUIT BOARD THAT IS ONLY A FEW YEARS OLD SHOULD NOT HAVE THESE ISSUES AND CONSUMERS SHOULDN'T HAVE TO PAY FOR IT. THIS NEEDS TO BE INVESTIGATES SINCE IT AFFECTS SAFETY SINCE THE SIGNAL LIGHTS/HAZARDOUS LIGHTS DON'T FUNCTION PROPERLY. THIS COINCIDES WITH THE RECALL THAT BMW RECENTLY DID FOR A SIMILAR ISSUE IN OTHER MODELS. IT'S THE EXACT SAME PROBLEM! *JS

LEDS FAILING IN TAIL LIGHT TURN SIGNAL. NON-CONSUMER REPLACEABLE. $350 PART. BMW ISSUED SERVICE BULLETIN TO REPLACE UNDER WARRANTY, BUT NOT OUT OF WARRANTY. THEIR SIB630610. *TR

I HAD A TIRE WITH LOW PRESSURE. TOOK CAR IN TO REPLACE TIRES. TIRE SERVICE STATION ATTENDANT REFUSED TO MOUNT THE NEW TIRES DUE TO CRACKS IN THREE OF THE WHEELS. I HAVE NEVER HIT A POT HOLE NOR DRIVEN ON ROUGH PAVEMENT. *TR

CAR WAS RUNNING VERY BAD BOTH CHECK ENGINE LIGHTS CAME ON WITH ONE BLINKING TOTAL LOSS OF POWER. THE CAR WAS TAKEN TO CERTIFIED BMW DEALER WHO REPLACED FUEL INJECTORS, VALVE AND TUNED IT UP COST 3500 DIDN'T SOLVE THE PROBLEM THEY SAID IT'S GAS TO AIR RATIO IS NOT CORRECT THE CAR MISFIRING ON ALL CYLINDERS THE BMW DEALER WANTS TO CHARGE ME ANOTHER 1600-2700 DOLLARS TO FIX IT. AFTER PICKING THE CAR UP AFTER THE FIRST REPAIRED I WAS BACK IN 2 DAYS LATER. DREYER AND REINBOLD IS THE DEALERSHIP. UPDATED 11/24/2014 *JS

I WAS DRIVING SOUTH ON RTE 495 IN MA IN THE LEFT LANE AND HAD JUST PASSED THE EXIT RAMP TO RTE 3 WHEN THE CAR SEIZED AND DRAMATICALLY SLOWED DOWN, I WAS GOING 70-75 MPH WITH OTHER CARS BEHIND AND NEXT TO ME GOING THE SAME SPEED. IT'S ONLY DUE TO THE ALERTNESS OF THE DRIVER BEHIND ME THAT BOTH OF US ARE NOT DEAD. HE SWERVED INTO THE MIDDLE LANE AND WENT BY ME. AFTER THAT I CROSSED THREE LINES OF TRAFFIC GOING AT 10-20 MPH ON A MAJOR HIGHWAY. I SURVIVED THE EXPERIENCE, BUT I FEEL IT IS MY RESPONSIBILITY TO REPORT THIS INCIDENT AND HOPEFULLY SAVE THE LIFE OF SOMEBODY ELSE IN THE FUTURE IF BMW CAN BE COMPELLED TO FIX THEIR FUEL PUMP ISSUE ON THE 328I. I CALLED BMW AS I WAS WAITING FOR A TOW AND WAS TOLD THAT THERE'S A RECALL ON THE 335'S FUEL PUMP, BUT NOT ON THE 328I. I BELIEVE ONLY A DEATH WILL COMPEL THEM TO TAKE ACTION. AS FOR ME, I PAID THE BMW DEALERSHIP IN SUDBURY, MA $800 TO REPLACE THE FUEL PUMP AND DROVE THE CAR STRAIGHT TO A MAZDA DEALERSHIP AND TRADED IT FOR A CX-5 BECAUSE I BELIEVE THE BMW IS UNSAFE AND A POSSIBLE DEATH TRAP. *TR

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 26 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL WERE BLINKING AND THE BRAKES SEIZED. THE FRONT PASSENGER AND DRIVER'S SIDE AIR BAGS THEN INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC PERFORMED A DIAGNOSTIC BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

WHILE DRIVING AT ABOUT 26MPH, I HEARD AND FELT TWO LOUD CRACKS ON MY LEFT SIDE OF THE CAR. IMMEDIATELY AFTER, MY CAR SLOUCHED ON THE LEFT-HAND SIDE, THE VEHICLE STOPPED SUDDENLY AND BOTH AIRBAGS DEPLOYED. I WAS KNOCKED OUT FOR A WHILE AND WHEN THE AUTHORITIES ARRIVED, WE INVESTIGATED THE AREA AND NOTICED THAT THERE WAS NO COLLISION WITH ANYTHING OR ANYONE, OTHER THAN BOTH OF MY TWO LEFT-SIDE RIMS WERE CRACKED RADIALLY AND THERE WAS DAMAGE TO THE SUSPENSION. IN ADDITION, THE AUTHORITIES CONFIRMED THERE WERE NO POTHOLES, OBSTACLES, OR ANY OTHER OBJECT THAT COULD HAVE PRODUCED THE INCIDENT. *TR

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V044000 (ELECTRICAL SYSTEM), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). IN ADDITION, THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED AND THE LIGHTING FOR THE INSTRUMENT PANEL GAUGES FLICKERED. AN UNKNOWN BMW DEALER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FROM A RENTAL FACILITY FOR OVER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE FUSE BOX HAS PROBLEMS NOW AND NOT AVAILABLE UPDATED 11/26/18*JB

I AM VERY HAPPY TO SEE YOUR ORGANIZATION TAKING AN INTEREST IN THIS ISSUE. THIS IS A DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO MATTER. *TR

WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, SEAT BELT AND AIR BAG LIGHT ON, IN 2012. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, AND TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF FOLLARS. PLEASE REPLACE IT. IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE IS DRIVING IT, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS.

WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, ON 12-1-2012 AIR BAG AND SEAT BELT LIGHT ON. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE USE THE CAR, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS. THANK YOU.

2009 BMW 335D, EGR COOLER CRACKS OPEN AND STARTS FUMING UNFILTERED DIESEL EXHAUST INTO THE ENVIRONMENT AND INTO COCK PIT OF CAR. HIGHLY DANGEROUS GAS HAS SEVERE IMPACT TO OCCUPANTS, CAR COULD NOT BE DRIVEN AS EXHAUST SMELL INSIDE OF CAR. BMW REFUSE TO FIX THIS UNDER BELOW MENTIONED RECALL AS IT DOES NOT INCLUDE THE COOLER. RECALL CAMPAIGN NO. 11E-A03: BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN SCR CATALYST, EGR VALVE AND/OR DEF MIXER AND ECU SOFTWARE FLASH FAILED EXHAUST COOLER MAKES THE CAR ILLEGAL ON ROAD AS IT EXCEEDS EMISSION LIMITS AND IS IMPACTING THE ENVIRONMENT AND IS A HEALTH HAZARD. *TR

IT IS A VERY DANGEROUS PROBLEM WITH THIS VEHICLE THAT BMWNA IS WELL AWARE OF, BUT INSISTS THAT IT IS "NORMAL BEHAVIOR" FOR MY CAR/TRANSMISSION. I BROUGHT THE CAR INTO THE DEALER, AND THEY WERE ABLE TO REPRODUCE IT, BUT THEY WERE TOLD BY BMW THAT THIS WAS "NORMAL BEHAVIOR." THE PROBLEM OCCURS WHEN YOU SLOW DOWN- LIKE FOR A TURN, BUT DO NOT COME TO A COMPLETE STOP. THE DCT TRANSMISSION SEEMS TO HAVE TROUBLE FIGURING OUT WHAT GEAR TO SELECT BECAUSE WHEN YOU STEP ON THE GAS TO ACCELERATE, THERE IS A VERY SIGNIFICANT DELAY IN THE ONSET OF POWER- UP TO 2-3 SECONDS. BY THIS TIME, THE DRIVER IS USUALLY REALLY DIGGING INTO THE THROTTLE. THE TRANSMISSION FINALLY PICKS A GEAR, WHICH RESULTS IN THE CAR SUDDENLY LURCHING FORWARD, SOMETIMES INVOKING THE ANTI-SKIP CONTROL. THE DANGER IN THIS BEHAVIOR OCCURS WHEN MAKING A TURN INTO ON-COMING TRAFFIC AFTER SLOWING DOWN TO AROUND 10-15 MPH. AFTER THE TURN, THE CAR IS POSITIONED IN THE TRAFFIC LANE, BUT YOU HAVE NO POWER TO ACCELERATE INTO THE FLOW OF TRAFFIC. THE ONCOMING CARS ARE NOW CLOSING IN ON YOUR CAR AT A FAST RATE, AND YOU'RE BASICALLY STUCK. THIS SITUATION IS MOST PRONOUNCED IN THE "AUTO" MODE OF THE DCT TRANSMISSION, BUT ALSO OCCURS TO A LESSER DEGREE WHILE IN THE MANUAL MODE WHEN YOU SELECT SECOND GEAR IN PREPARATION FOR THE TURN. IT IS ALSO VERY REPEATABLE IN BOTH MODES. THESE PROBLEMS STARTED OCCURRING AFTER A PREVIOUS RECALL ON THIS TRANSMISSION WHERE THE ENGINE WOULD STALL UNDER HARD BRAKING OR NOT SHIFT UNDER HARD BRAKING. THE RECALL FIXED THAT PROBLEM, BUT INTRODUCED THIS PROBLEM, WHICH OCCURS ALMOST EVERY DAY WHEREAS THE PREVIOUS PROBLEM ONLY OCCURRED DURING A SPECIFIC SITUATION. THANK YOU FOR LOOKING INTO THIS DANGEROUS MATTER. *TR

I WAS DRIVING HOME FROM THE DRY CLEANERS. AS I WAS TRYING TO MERGE INTO THE FREEWAY, THE CAR CHECK ENGINE LIGHT CAME ON WITH ABOUT A 70% REDUCTION IN POWER. I COULDNT MERGE ONTO THE FREEWAY SAFELY, AND HAD TO PULL TOT HE SHOULDER. THE CAR IS CURRENTLY AT BMW DEALER FOR REPAIRS. IT HAS BEEN SUGGESTED THAT IT IS DUE TO THE FUEL PUMP. *TR

THIS IS IN REFERENCE TO MY CAR 2009 335D PURCHASED IN AUGUST 2009 FROM MOMENTUM BMW IN HOUSTON, TX. I BOUGHT THIS VEHICLE PRIMARILY FOR ITS ADVERTISED FUEL ECONOMY OF CITY/HWY 23/36 COMBINED WITH SUPERB PERFORMANCE. I PRIMARILY USE THIS CAR FROM HIGHWAY DRIVING FROM SAN ANTONIO TO HOUSTON, APPROX. 150 MILES EACH WAY. I GO TO HOUSTON TWICE A MONTH TO VISIT MY TWO SONS WHO ARE DOCTORS. I HAVE PUT ON AN AVERAGE OF 10,000 MILES PER YEAR, AND TODAY HAVE APPROX. 40,000 MILES. I ALSO PURCHASED BMW EXTENDED WARRANTY OF 7 YRS./70K MILES. BEFORE ALL THE MAJOR SOFTWARE/FIRMWARE UPDATES, I USED TO ROUTINELY GET AROUND 36-38 MPG ON THE HIGHWAY AT 70MPH AND SINCE ALMOST 1 YEAR OR MORE, I AVERAGE LIKE 28-30 MPG ON THE HIGHWAY. IT HAS DROPPED BY MORE THAN 6-8 MPG BEFORE THESE UPDATES FOR BOTH HIGHWAY AND CITY MPG. BEING AN ENGINEER BY TRAINING, THIS IS A STATISTICAL AVERAGE FOR OVER A YEAR. I HAVE MENTIONED MANY TIMES SINCE 2012 TO PRESENT TO THE BMW DEALER IN SAN ANTONIO THAT MY FUEL ECONOMY HAS SUFFERED SUBSTANTIALLY. I ALSO HAD THE SHOP FOREMAN AT BMW DEALERSHIP VERIFY BY TEST DRIVING FOR ALMOST 40 MINUTES EACH WAY ON THE HIGHWAY, THAT THE MAX. I GOT WAS 30.6MPG WITH AVERAGE SPEED OF 65MPH. FROM DAY ONE, I HAVE ONLY PUT EITHER SHELL OR CHEVRON DIESEL FUEL IN THIS CAR. THIS CAR HAS ALWAYS BEEN MAINTAINED BY THE BMW OF SAN ANTONIO. I AM VERY DISAPPOINTED THAT I NO LONGER CAN GET THIS FUEL ECONOMY AND BMW DEALER HAVE EXHAUSTED THEIR EFFORTS IN FIXING THIS ISSUE BUT COULD NOT RESOLVE IT. I NEVER HAD THIS HAPPEN TO ANY OF MY OTHER GERMAN CARS THAT THEY STILL GIVE ME THE SAME FUEL ECONOMY OF WHEN I FIRST BOUGHT THEM BUT IN FACT IN MOST CASES THE FUEL ECONOMY HAS IMPROVED AFTER THE ENGINE BREAK IN PERIOD. FOREMAN STATES THAT IT NEEDS DECARBONIZATION BUT BMW DOES NOT WANT TO PAY FOR IT AND IT IS QUITE EXPENSIVE. *TR

WHILE HAVING NEW TIRES INSTALLED, INSTALLER IDENTIFIED A CRACK IN THE RIM OF THE RIGHT REAR TIRE. TOLD ME HE HAD SEEN THIS ON SIMILAR BMWS BEFORE, TOLD ME TO RETURN IT TO DEALER RIGHT AWAY, WHICH I DID. *TR

I BUY MY 2009 BMW 335I WITH 39,700 MILES, FULL BMW SERVICE WAS DONE THE SAME DAY, MY NEXT SERVICE WAS AT 49,000 MILES HOWEVER AT AROUND 48,000 MILES. WHEN DRIVING TO WORK ON THE HIGHWAY GOING 50MPH I HAD TO MOVE OVER TO THE PASSING LANE AND WHEN I ATTEMPTED TO ACCELERATE ABOUT AT 65MPH THE CAR STARTED TO SHAKE VERY BAD AND THE ENGINE LIGHT CAME ON AND I LOSS POWER HAD TO SLOW DOWN TO 20-25MPH COULD HAVE CAUSE AN ACCIDENT AS I WAS IN THE FASTER LANE AND CAR SLOW DOWN RAPIDLY!! THANK GOD I WAS ABLE TO MOVE ALL THE WAY OVER TO THE SLOWER LANE WITH LITTLE ISSUE. AFTER I PULLED OVER I TURNED THE CAR OFF AND OPEN THE HOOD AS MY OIL TEMP WAS JUST ABOUT AT 250*, UNDER HOOD TEMPS WAS HOT BUT NOT ANYTHING CRAZY, EVERYTHING LOOKS GOOD SO I STARTED THE CAR AND IT IDLE LIKE NORMAL AND THE ENGINE LIGHT WAS NOW GONE, I CLOSE THE HOOD AND WAS ABLE TO DRIVE THE CAR LIKE NORMAL, SO I TOOK THE CAR TO THE LOCAL BMW DEALER IN MY WORK AREA AND THEY TOLD ME THE ISSUE I AM HAVING IS CAUSE BY THE HPFP HIGH PRESSURE FUEL PUMP, SO THEY REPLY IT AND EVERYTHING SEEMS NORMAL FOR ANOTHER 2,000 MILES THEN I HAD THE SAME ISSUE AGAIN! THIS TIME I WAS HEADING HOME AND IT HAPPENED WHEN I WAS TRYING TO ACCELERATE WITH MOVING TRAFFIC OMG THAT WAS BAD ALL MOST CAUSE A MAJOR ACCIDENT WITH ALL THE CARS, TRUCKS BEHIND ME HAD TO SLOW DOWN RAPIDLY .. WAS GOING 30MPH AND TRIED TO SPEED UP TO 60 .. AT AROUND 45MPH CAR LOST POWER AND WAS SHAKING WORST THAN THE FIRST TIME THIS HAPPENED, ENGINE LIGHT CAME ON, AGAIN THANK GOD I WAS ABLE TO PULL OVER, I TURN THE CAR OFF AND WAITED FOR 5-6MIN THAN TURN IT BACK ON, THIS TIME THE ENGINE LIGHT REMAIN ON, MY OIL TEMP WAS AROUND 190*, THE CAR STILL IDLE AND DRIVE AS NORMAL EVEN WITH THE ENGINE LIGHT ON, TOOK IT TO MY LOCAL BMW DEALER IN MY HOME AREA AND THEY FOUND THIS TIME IS TWO BAD INJECTORS ONE AT CYLINDER 1 AND THE OTHER AT CYLINDER 5 .COST OF REPAIR $1.1K. *JS

TL* THE CONTACT OWNS A 2009 BMW 335I COUPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER AS THE ENGINE MALFUNCTION REDUCE POWER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT SHE NEEDED TO TURN THE VEHICLE OFF FOR 15 MINUTES TO CORRECT THE FAILURE. THE CONTACT TURNED THE VEHICLE OFF AND ALLOWED IT TO SIT BEFORE RESTARTING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY FOR SEVERAL WEEKS BEFORE THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,000.

VEHICLE OIL TEMP WAS JUST UNDER 250. VEHICLE SHAKES WHEN ACCELERATING ON THE HIGHWAY OR ON AN INCLINE. ENGINE LIGHT COMES ON AND YOU CAN FEEL THE VEHICLE MISFIRING IN THE GAS PEDDLE. VEHICLE CONTINUES TO SHAKE IN PARK. DEALER ADVISED TO TURN THE VEHICLE OFF AND LET IT SIT FOR 30 MIN BEFORE DRIVING AGAIN. SEEMS TO BE A TEMPORARY FIX UNTIL THE ENGINE TEMP INCREASES TO JUST UNDER 250 OR DRIVING ON A INCLINE ON THE HWY. PREVIOUSLY HAD NO ISSUES WITH THIS VEHICLE UNTIL DEALER REPLACED A HFP (RECALL NOTICE) DURING AN OIL CHANGE. THIS WILL BE THE THIRD COMPLAINT ABOUT THIS ISSUE SINCE 11/23/11 THAT THE DEALER HAS NOT BEEN ABLE TO FIX. PREVIOUSLY BEEN TOLD INJECTORS WERE MALFUNCTIONING DUE TO PROGRAMMING AND ALSO BAD GAS. I HAVE ALWAYS USED PREMIUM 91+ OCT GAS. RECENTLY THE DEALER PUT IN A FUEL ADDITIVE AND ADVISED ME TO USE SHELL OR CHEVRON PREMIUM GAS IN THE FUTURE. I DROVE OUT THE FUEL ADDITIVE TANK, NO ISSUES AND REFUELED AT SHELL USING PREMIUM 91 POWER V. FORTY FIVE MINUTES LATER, MY VEHICLE BEGAN TO SHAKE ON THE HWY ONCE AGAIN AND MY CHECK ENGINE LIGHT CAME ON. I WAS FORCED TO SUDDENLY SLOW DOWN ON THE HIGHWAY TO A SPEED / GEAR WHERE I WOULDN'T SHAKE. PREVIOUS DRIVING HISTORY IN EU WITH NO ISSUES ON THE AUTOBAHN AND THE VEHICLE IS A US SPEC. ONCE THE VEHICLE WAS SHIPPED TO CA, I DROVE IT TO AZ (800 MILES) WITH NO ISSUES AND CONTINUED TO DRIVE THE CAR UNTIL SEPT WHEN I HAD MY OIL CHANGED AND MY HFP REPLACED. MY FIRST LONG HWY DRIVE SINCE THE OIL CHANGE / HFP WAS REPLACED, WE ENCOUNTERED THIS ISSUE. *TR

MAKE : 2009 BMW 328I SEDAN E36 PROBLEM : 11/11 : ENGINE STOP RUNNING, LOSE POWER ASSIST FOR STEERING AND BRAKES. TRIED TO RE-STARTED MY CAR BUT COULD NOT - LONG-CRANK ENGINE STARTING TIMES ALONG WITH THE ILLUMINATION OF "SERVICE ENGINE SOON" LIGHT. TOWED TO BMW OF SAN DIEGO. 1 WEEK REPAIR AND HAD BEEN TOLD FUEL PUMP MODULE NEED TO BE REPLACED. PAID $730.68 FOR REPLACEMENT. 01/12 : SAME PROBLEM - ENGINE STOP RUNNING, LOSE POWER, LONG-CRANK. TOWED TO BMW OF SAN DIEGO AGAIN. HAD BEEN TOLD FUEL PUMP BROKEN AND CAUSE FUEL PUMP MODULE BURNING. PAID AGAIN $7XX FOR REPLACEMENT FOR SAME PROBLEM. *TR

I PURCHASED A 2009 BMW 238I. I TOOK IT TO GET AN OIL CHANGE ON 30 SEPT 11. I DROPPED IT OFF, GOT A LOANER, AND WENT TO WORK. BEFORE I DROPPED IT OFF THAT MORNING THE CAR RAN GREAT, IT HAD NO TICKING, NO ENGINE LIGHTS NOR LOSS OF POWER. I HADN'T HEARD FROM BMW SO I CALLED THEM, THEY SAID THAT THEY HAD TALKED TO BMW NA AND I NEED TO AGREE TO THEM REMOVING MY VALVE COVER, AT MY EXPENSE $700. I SAID THAT I ONLY WANTED AN OIL CHANGE. HE TOLD ME THEY TERMINATED MY WARRANTY. MY WARRANTY WAS FOR 4YR/50,000 MILES, IT HAD NOT EXPIRED. I WAS VERY UPSET AND MADE MULTIPLE ATTEMPTS TO CALL BMW NA AND THE SUPERVISOR TOLD ME THAT THEY WOULD HAVE TO GO WITH WHAT THE SERVICE CENTER SAID AND THERE WAS NO ONE ELSE TO TALK TO. DISAPPOINTED, I PICKED MY CAR UP. THE CHECK ENGINE LIGHT CAME ON AND WHILE I WAS ON THE HIGHWAY THE CAR MADE SOME LOUD TICKING NOISES AND THE CAR SEEMED TO BE EXPERIENCING SOME POWER LOSS, IN THE MIST OF HIGH TRAFFIC. I WAS IN THE MIDDLE LANE WHEN IT STARTED AND I IMMEDIATELY GOT OVER TO GOT OFF THE HIGHWAY. AND AS I PULLED OFF THE HIGHWAY THE CAR SUDDENLY SHUT OFF (NO POWER), I BARELY MADE IT OFF THE ROAD. IT JUST SHUT OFF! I HAD TO CALL FOR A TOW. THAT WEEKEND THE CAR CRANKED UP AND IT SEEMED TO BE NOTHING WRONG. I TOOK IT AROUND THE BLOCK TO SEE IF IT WAS OKAY. THE TICKING RETURNED AND THE CAR SHUT OFF AGAIN AND I HAD TO COAST IT OFF THE ROAD ONTO CHURCH GROUNDS AND CALL A TOW TRUCK AGAIN. AND NOW IT WILL NOT CRANK AT ALL. THIS IS MY ONLY CAR AND I HAVE TO RENT A CAR. I DID SOME RESEARCH ONLINE AND FOUND SEVERAL RECALLS, FOR EXAMPLE: BMW HIGH-PRESSURE FUEL PUMP VOLUNTARY EMISSIONS RECALL AND VOLUNTARY EMISSIONS AND SAFETY RECALLS AND TONS OF COMPLAINTS ABOUT SAFETY AND HOW BMW TERMINATES A LOT OF PEOPLE'S WARRANTIES PRIOR TO THEIR EXPIRATION DATE. BMW SEEMS TO BE PUTTING ALL OF OUR LIVES AT RISK AND TERMINATING WARRANTIES AT WILL. *TR

TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. TWO PASSENGERS SUFFERED NECK INJURIES AND THE FRONT AND SIDE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ACCELERATE WHILE THE BRAKES WERE APPLIED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

2009 BMW 328I. CONSUMER WRITES IN DISCONTENT REGARDING MAINTENANCE PERFORMANCE *TGW THE CONSUMER STATED THE MAINTENANCE WAS NOT PERFORMED AS INDICATED ON THE INVOICE. THE CONSUMER STATED HE DID A COMPARISON OF THE BRAKE FLUID BEFORE HE TOOK THE VEHICLE TO THE DEALER AND AFTER HE RETURNED FROM THE DEALER AND THE PICTURES SHOWED THE BRAKE FLUID HAD NOT BEEN CHANGED. *JB

ON THURSDAY, AUGUST 18, 2011, MY 2009 328I SHUT DOWN WITHOUT NOTICE IN THE MIDDLE LANE OF I-90 AT MILE MARKER 80.002 ABOUT A MILE FROM OHARE AIRPORT IN CHICAGO. IT WAS UNABLE TO RESTART AND I WAS LEFT TO CALL 911 AND SPEND 10 MINUTES WAITING FOR DOT TO TOW ME OFF THE MIDDLE OF THE HIGHWAY AND TO A RESIDENTIAL NEIGHBORHOOD TO WAIT ANOTHER HOUR FOR AAA TO TOW MY CAR TO PERILLO BMW IN CHICAGO TO ASSESS THE ISSUE. JUNE 15TH 2011: ABOUT 3 HOURS AFTER BRINGING MY CAR INTO THE ZIMBRICK BMW SERVICE FACILITY TO HAVE A SET OF AFTER-MARKET LED LIGHTS INSTALLED AT COST, THE SERVICE ENGINE SOON LIGHT APPEARED ILLUMINATED ON MY DASHBOARD. AS I HAD NEVER SEEN THIS LIGHT APPEAR ON MY LESS THAN 2 YEAR OLD CAR BEFORE, I IMMEDIATELY CALLED THE PERSON WHO WAS HEAD OF YOUR SERVICE DEPARTMENT TO DISCUSS HOW THIS LIGHT COULD APPEAR FOR THE FIRST TIME AFTER HAVING MY CAR IN HOURS EARLIER ON A SERVICE APPOINTMENT THAT SHOULD NOT HAVE TOUCHED THE ENGINE. A LOANER CAR WAS PROMPTLY DRIVEN TO MY OFFICE, TO CHECK INTO THE ISSUE AND TAKE MY CAR BACK TO THE DEALERSHIP FOR FURTHER INSPECTION, IF NECESSARY. THE FOLLOWING IS THE CONVERSATION THAT TRANSPIRED BETWEEN THE SERVICE REP AND I, UPON HIS REVIEW OF MY VEHICLE, USING A COMPUTER CONNECTION TO PULL DATA FROM MY CARS ONBOARD COMPUTER SYSTEM: SA: WHEN WAS THE LAST TIME YOU FILLED THE CAR WITH GAS? ME: (CHECKING THE ODOMETER, AS I RESET IT WITH EACH FULL TANK OF GAS) ABOUT 97 MILES AGO. SA: WELL, THE COMPUTER IS REPORTING THE ISSUE HAS SOMETHING TO DO WITH YOUR FUEL PUMP, HOWEVER, I THINK IT MIGHT JUST BE THAT YOUR GAS CAP MAY HAVE BEEN UNSCREWED. ME: I CAN'T SAY THAT MAKES MUCH SENSE, AS I FILLED IT UP 97 MILES AGO AND HAVEN'T SEEN AN ISSUE UNTIL NOW. SA; WELL, LET ME JUST TURN THE INDICATOR LIGHT OFF AND LET ME KNOW IF YOU RUN INTO THIS ISSUE AGAIN.

TL* THE CONTACT OWNS A 2009 BMW 335 DIESEL. THE CONTACT STATED THAT THE REARVIEW MIRROR DID NOT DIM ACCORDING TO NHTSA RULES AND REGULATIONS. THE VEHICLE WAS TAKEN TO A DEALER AND THEY INFORMED HIM THAT IT WAS NOT NECESSARY TO HAVE THE REARVIEW MIRROR DIM. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. UPDATED 05/10/12*LJ UPDATED 05/14/12

AFTER ONLY 16,000 MILES OF USE, THE WINDSHIELD FIRST APPEARED TO BE COMPLETELY "SANDBLASTED" WITH TINY INDENTATIONS. WHEN DRIVING INTO THE SUN THE GLARE BECOMES SO INTENSE THAT YOU CAN NO LONGER SEE THE ROAD. YOU EFFECTIVELY BECOME BLINDED AND CERTAINLY WOULD NOT BE ABLE TO REACT TO AN EMERGENCY SITUATION. THE SAME SITUATION OCCURS AT NIGHT WHEN DRIVING TOWARDS ONCOMING HEADLIGHTS. THIS PARTICULAR VEHICLE IS RARELY DRIVEN ON HIGHWAYS AND IS ALWAYS GARAGED. BMW DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE, WILL NOT REPLACE THE WINDSHIELD UNDER WARRANTY AND CANNOT GUARANTEE THAT A REPLACEMENT WINDSHIELD WILL NOT PERFORM IN THE SAME MANNER.

ENGINE WILL SHUT OFF WHEN CLUTCH IS DEPRESSED. THIS SITUATION HAPPENS WHEN EXITING THE HIGHWAY ON HOT DAYS WITH THE AC RUNNING. IT HAS HAPPENED MULTIPLE TIMES UNDER THE SAME SCENARIO. *TR

HARD DISK DRIVE IN ENTERTAINMENT SYSTEM NOT FUNCTIONING PROPERLY AND CREATES DISTRACTION TO DRIVE. *TR

2009 BMW 335I WITH 11000 MILES STARTED TO SPUTTER WHILE DRIVING ON THE FREEWAY AND THE YELLOW SERVICE ENGINE AND LOW POWER LIGHTS CAME ON. VEHICLE WAS DRIVABLE BUT WITH LOW POWER. MANAGED TO LIMP INTO TOWN AND HAD CAR TOWED TO BMW DEALERSHIP. PROBLEM DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE. DEALER REPLACED HIGH PRESSURE FUEL PUMP AND PERFORMED SOFTWARE UPDATE UNDER WARRANTY. *TR

CAR SUDDENLY LOST POWER WHILE ACCELERATING AND ATTEMPTING TO MERGE INTO TRAFFIC ON INTERSTATE 5 N IN IRVINE. HAD TO EXIT INTERSTATE AND DRIVE SURFACE STREETS. CAR CONTINUED TO OPERATE AT GREATLY REDUCED POWER. DEALER REPLACED HIGH PRESSURE FUEL PUMP UNDER WARRANTY. *TR

IT'S AN ONGOING ISSUE WHICH BMW HAS FAILED TO FIX. I BELIEVE I HAVE ISSUES WITH MY HIGH PRESSURE FUEL PUMP. I HAVE HAD THE LOW PRESSURE SENSOR REPLACED, AND A SOFTWARE UPGRADE. LAST NIGHT, THE CAR HAD A ROUGH IDLE, AND THE WARNING ENGINE MALFUNCTION, REDUCED POWER WAS DISPLAYED. I DROVE HOME SLOWLY. THE CAR ROUGHED IDLED. IN ADDITION, I CALLED BMW ASSIST TO FILE THE COMPLAINT. THERE WAS A VOLUNTARY RECALL, BUT I HAVE NOT RECEIVED ANY TYPE OF NOTIFICATION FOR MY VEHICLE. *TR

DRIVING ON THE HIGHWAY AT 65 MPH RESULTED IN SUDDEN LOSS OF POWER AND NEED TO PULL OFF TO THE SIDE OF THE ROAD IN A VERY DANGEROUS SETTING. FUEL PUMP REQUIRED REPLACEMENT IN A VEHICLE THAT WAS ONE YEAR OLD. APPROXIMATELY ONE YEAR LATER THE SAME PROBLEM OCCURRED WHILE DRIVING. "ENGINE MALFUNCTION LIGHT" AND COMPLETE LOSS OF POWER WHILE DRIVING. AGAIN HIGH PRESSURE FUEL PUMP HAD TO BE REPAIRED (CAR MILEAGE ~ 28,000 MILES) *TR

2009 BMW 335I HAS HAD ENGINE RUN AT HALF POWER NUMEROUS TIMES. ONLY ONCE WAS IT ABLE TO BE TAKEN TO THE DEALERSHIP IN TIME FOR THEM TO RETRIEVE ANY DIAGNOSTIC INFORMATION AND ACT ON IT AT THAT POINT IN TIME, HOWEVER IT HAS SUFFERED SIMILAR BEHAVIOR SINCE THIS POINT AND SUPPOSEDLY THEY ARE UNABLE TO RETRIEVE DATA, EVEN WITHIN A WEEK OR TWO OF THE EVENT OCCURRING AND STATE THAT NOTHING IS WRONG WITH IT. THE FIRST TIME THIS HAPPENED I WAS MAKING A LEFT TURN AND WAS RELYING ON THE ACCELERATION OF THE VEHICLE TO MAKE A TURN AT A REASONABLE SPEED PRIOR TO TRAFFIC ARRIVING AND THE CAR SIMPLY GAVE OUT AND REDUCED ITSELF TO HALF POWER (PER THE ERROR ON THE SCREEN). QUITE NEARLY GOT ME IN AN ACCIDENT. THE FILING DATE ON THIS IS THE MOST RECENT, TO MY KNOWLEDGE, OF THE INCIDENT OCCURRING. I WASN'T AWARE OF THIS SITE UNTIL NOW SO IT'S POSSIBLE THE DATE IS OFF BY AS MUCH AS 4-6 WEEKS. *TR

2009 BMW 328I WITH 17K MILES MALFUNCTIONED CAUGHT FIRE AND EXPLODED. I WAS INJURED BY THE FIRE GETTING OUT. IT WAS A TOTAL LOSS VEHICLE FIRE CAUSING PERSONAL INJURY. IN ADDITION TO THE COST OF THE CAR THERE WAS ADDITIONAL 20K PERSONAL PROPERTY DAMAGE. IT WAS NOT CAUSED BY COLLISION OR OPERATOR ERROR. ON 15 NOV 2010 APPROX 7: 30PM AFTER ABOUT 8 MINS OF DRIVING MY CAR STARTED TO LOSE POWER AND THE SES LIGHT CAME ON. IT ACTED AS IF IT WAS RUNNING OUT OF GAS I PULLED OVER OFF OF THE SHOULDER IN THE GRASS. THE CAR DIED AND WOULD NOT START BACK UP I TOOK MY FLASH LIGHT AND LOOKED UNDER THE HOOD.I DID NOT SEE ANYTHING OR NOTICE ANYTHING UNUSUAL. AFTER A LITTLE TIME THE CAR STARTED BACK UP, THE SES LIGHT DID NOT COME BACK ON. IT WAS DARK OUTSIDE, I WAS OUT OF STATE AND BMW WAS CLOSED SO I TURNED BACK. I DROVE APPROX 1 BLOCK TO A DRIVEWAY WHERE I STOPPED AND CALLED MY HUSBAND TO SAY I WOULD NOT COME HOME UNTIL MY CAR COULD BE SEEN. I BEGAN TO DRIVE BACK TOWARDS LONGVIEW, TX. I ENTERED THE HIGHWAY ON THE OTHER SIDE OF THE ROAD AT ABOUT 50 MPH MY CAR BEGAN LOSING POWER. THE ENGINE MADE A LOAD NOISE AND THE RPM GAUGE WENT UP TO 7000 RPMS I WAS IN TRAFFIC AND NEEDED TO PULL OVER. I PUT THE CAR IN NEUTRAL AND COASTED AT APPROX 40 MPH I PUT THE CAR IN 4TH GEAR AND IT REDLINED AGAIN. I PUT IT BACK INTO NEUTRAL THE CLUTCH WENT TO THE FLOOR. STILL COASTING IN TRAFFIC I GOT OFF THE ROAD AS SOON AS I COULD . IT DIED ON TOP OF A BRIDGE WITH A NARROW SHOULDER. I TURNED OFF THE CAR AND CALLED ROADSIDE ASSISTANCE, WHILE TALKING TO THEM I SEEN FLAMES COMING FROM THE DRIVERS FRONT WHEEL AREA. WITHOUT A SECOND THOUGHT I GOT OUT OF THE CAR I UNDID MY SEAT BELT OPENED THE DRIVERS DOOR AND JUMPED OUT ONLY MY CELL IN HAND. THERE WAS A WALL OF FLAMES TALLER THAN ME I GOT BURNED GETTING AWAY FROM THE CAR I RAN THROUGH THE FLAMES INTO ON COMING TRAFFIC AND WAS ALMOST HIT BY AN 18 WHEELER. I WAS IN THE MIDDLE OF THE BRIDGE WHEN I HEARD THE 1ST EXPLOSION AND THE 2ND AS I RAN OFF OF THE BRIDGE. *TR

TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR CONDITIONING UNIT ACTIVATED INDEPENDENTLY AND THE CONTACT COULD NOT TURN THE UNIT OFF MANUALLY. IN ADDITION, THE RADIO WOULD ACTIVATE WITHOUT ENGAGING THE CONTROL DEVICE. THE TRUNK LID OPENED INDEPENDENTLY ON THREE SEPARATE OCCASIONS WHILE THE CONTACT WAS DRIVING. THE FAILURE RECURRED WHEN DRIVING AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. MOST RECENTLY, THE COMPUTERIZED SYSTEM WAS UPDATED HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

10/8/2010 - WHILE TRAVELING ON ALLIGATOR ALLEY IN SOUTHERN FLORIDA, 2009 BMW 335I EXPERIENCED A SEVERE LOSS OF POWER WITH ENGINE LAMP TURNING ON. LOSS OF POWER WORSENED FOR THE NEXT SEVENTY FIVE MILES UNTIL THE CAR COULD NOT GO OVER FORTY MILES PER HOUR AND HAD INSUFFICIENT TORQUE TO GO UP ANY INCLINED HIGHWAY OFF RAMPS. TOOK CAR BACK TO BMW DEALERSHIP AND WAS INFORMED LOSS OF POWER WAS DUE TO FAILURE OF HIGH PRESSURE FUEL PUMP, AND WAS INFORMED THAT THE PUMP WOULD BE REPLACED AND ENGINE SOFTWARE UPDATED. CAR HAD APPROXIMATELY 10,000 MILES AT THE TIME OF INCIDENT. *TR

TL*THE CONTACT OWNS A 2009 BMW 335XI. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE ENGINE COMPLETELY STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS UNAVAILABLE.

DRIVING ALONG HIGHWAY ON RIGHT LANE, COMING ALONG TO A HIGHSPEED MERGE. VEHICLE LOST SIGNIFICANT POWER, ERROR MESSAGE ON DASH DISPLAYED LIMP MODE ENGINE MALFUNCTION. I WAS NOT ABLE TO ACCELERATE AND CAUSED A SEVER BACK UP IN HIGHWAY TO GET ON SHOULDER. BMW STATED A SOFTWARE UPGRADE WAS NEEDED TO CORRECT ERROR. I RECEIVED THE CAR BACK WITHIN A WEEK. AGAIN I WAS DRIVING WHEN THE SAME EXACT ERROR STATED ABOVE HAPPENED. THIS TIME AT LEAST I WAS IN A SOMEWHAT LOW TRAVELED AREA AND HAD NO PROBLEM PULLING OVER. TECH AT BMW SAID THE FUEL PUMP WAS AT FAULT AND MANY CARS OF MY MAKE AND MODEL HAVE THIS PROBLEM, BUT NO REAL SOLUTION TO THE FUEL PUMP FAILURES HAD BEEN FOUND BY BMW. *TR