2002 BMW 7 Series Complaint Log

TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE SBSR MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. AN UNNAMED DEALER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

I BOUGHT THE CAR FROM SOMEONE IN CASH. IT HAS SMOKE COMING OUT OF THE TAIL PIPES. WHEN ITS SITTING AND IDLING FOR A WHILE IT SMOKES TERRIBLY.

CAR STALLED AND ALL THE LIGHTS ARE FLASHING ON THE DASH... WILL NOT START BACK UP... ALMOST HAD A SERIOUS WRECK AT 75MPH CAR JUST WENT OFF...HAD NO STEERING AND BARLEY MADE IT TO THE SIDE OF THE ROAD... DAMAGED THE FRONT END AFTER HITTING THE CURB TRYING TO GET OFF THE HIGHWAY TO SAFETY... HAD IT TOWED HOME THEN TO A BMW DEALER WHO TOLD ME MY CASS WENT OUT AND THE COMPUTER WAS NOT RESPONDING AND COULD BE MANY THINGS TOLD ME IT WOULD COST ME OVER $4K TO FIX THE CAR... I HAD THE CAR TOWED HOME AND IT SITS IN MY BACK YARD NOW AND HAS BEEN SITTING THERE FOR ALMOST A YEAR... AND I AM SO TIRED OF ALL THE PROBLEMS WITH THE CAR... I HAVE TRIED EVERYTHING MYSELF TO FIX IT.. AND REALLY DON'T HAVE $4K TO GIVE TO A DEALER TO FIX IT... I WISH BMW WOULD DO SOMETHING ABOUT THIS LIKE TAKE THE CAR BACK AND PAY ME FOR ALL THE MONEY I HAVE PUT IN THIS CAR... ITS A BEAUTIFUL CAR BUT HAS MANY PROBLEMS.. MANY MORE THAN I CAN AFFORD

TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL PUMP DID NOT CIRCULATE COOLANT TO THE MOTOR. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT'S VEHICLE WAS NEVER INCLUDED IN THE RECALL. THE CONTACT ALSO STATED THAT THE CAMSHAFT POSITION SENSOR WAS FAULTY AND CAUSED THE MOTOR TO MISFIRE. ONCE THE VEHICLE MISFIRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE FAILED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE, ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.

I CONTACTED BMW OF NORTH AMERICA JUST RECENTLY REGARDING THE AIRBAG SENSOR PROBLEM SINCE WE KEEP SPENDING MONEY ON THIS CAR SINCE THE FIRST DAY WE GOT IT NOTHING BUT PROBLEMS. I WOULD LIKE THEM TO PURCHASED THIS CAR BACK FROM ME SINCE ALL I HAD IS MONEY LOSSES AND AGGRAVATION WITH THIS VEHICLE.

WE HAVE BEING HAVING PROBLEMS WITH THE SAFETY ISSUES OF THIS CAR, SOMETIMES THE CAR WILL BE FINE AND ALL OF THE SUDDEN IT DIES COMPLETLY LEAVING YOU STRANDED, THE CAR WILL CRANK OVER AND WONT START. WE HAVE TAKING TO THE SHOP AND WE HAVE EMAILS FROM BMW OF NORTH AMERICA ADDRESSING THIS ISSUE AND THEY ADVICE THE REPAIR SHOP TO REPLACE BATTERY, FUEL PUMP, AND SOME MODULATORS AND THE PROBLEM STILL NOT FIX. THIS CAR IS BEING A MONEY PIT. THE CAR WAS TOWED AGAIN TO THE BMW SERVICE DEALERSHIP TO GET DIAGNOSED AGAIN FOR THE SAME PROBLEM. ALSO IN THIS BMW BRAKE LIGHTS COME ON AND THERE IS NOTHING WRONG WITH THE BRAKES, AIRBAG LIGHT WILL COME ON AS WELL. I USED TO OWN A MERCEDES BENZ E430 AND I NEVER HAD ANY PROBLEMS WITH IT. MY HUSBAND LIKES BMW'S, BUT THERE IS NOTHING BUT PROBLEMS ONE AFTER ANOTHER VERY FRUSTRATING. MAYBE WE GOT A LEMON CAR ALL ALONE AND WE HAVE BEING PAYING THE PRICE EVER SINCE.

THE SEAT BELTS IN THE CAR HAS NOT TIGHTENING TENSION. THE RED LIGHTS ARE ON INDICATING THAT, FAULT IN PASS. - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. FASTEN AND CONTINUE TO WEAR BELTS.

VEHICLE HAS A RECALL FOR BRAKE VACUUM PUMP 10V-446. VEHICLE WAS BROUGHT INTO A LOCAL MECHANIC AND HE SAID THE BRAKE MASTER CYLINDER WAS NOT WORKING PROPERLY. HE DID RESEARCH AND SAID THAT IT WAS A BMW RECALL. FINALLY TOOK VEHICLE INTO BMW (TUCSON) AND THE SAID THEY SAW NO OIL LEAK, THEREFORE MASTER CYLINDER WOULD NOT BE REPLACED. THEY WANT TO CHARGE $1,175 TO FIX IT. THE BRAKE VACUUM PUMP AND MASTER CYLINDER WORK TOGETHER. BMW IS NOT FIXING THE REAL PROBLEM, THEY ARE EXPECTING ME TO FIX THE FLAWED BRAKE SYSTEM. THE HEAT OF THE ENGINE CAN BURN OIL OFF, SO JUST BECAUSE THEY DIDN'T SEE IT, DOESN'T MEAN IT WASN'T THERE AND CAUSED THE FAILURE OF THE MASTER CYLINDER DIAPHRAGM. WHEN THE PART CONNECTED THE RECALL AND IS FAULTY, THAT SHOULD BE COVERED. THIS IS A SAFETY ISSUE THAT BMW IS NOT FIXING AND ALLOWING VEHICLES ON THE ROAD WITH FAULTY BRAKES. THEY DESIGNED THE BRAKING SYSTEM AND BEING SUCH AN IMPORTANT PART OF A VEHICLE, THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM. ALL BRAKING PARTS ARE ORIGINAL BMW PARTS.

I HAVE REPLACED MY ANTENATOR TWICE NOW, WHEN I REPLACED IT THE FIRST TIME MY GENERATOR LIGHT KEPT COMING ON AND OFF SO I REPLACED ALTERNATOR AND IT WAS STILL DOING IT, SO I REPLACED IT THE 2ND TIME AND NOW IT DOES NOT LIGHT UP THE GENERATOR LIGHT BUT EVERY OTHER LIGHT COMES ON, LOOKS LIKE A XMAS TREE ON MY DASH...ALSO MY HOOD IS LOCKED AND MY HOOD LIGHT POPS ON OFTEN.I HAD A NEW BATTERY INSTALLED AND REGISTERED AND STILL ACTS UP.EVERY NOW AND AGAIN IN THE MORNINGS MY CAR WONT START HAVE TO JUMP START IT..JUS DON'T KNOW WHAT ELSE TO DO BMW A LOT OF PEOPLE HAVING THIS SAME PROBLEM, SYSTEM NOT CHARGING CORRECTLY...PLEASE HELP

I HAVE READ THAT THERE WAS A SAFETY RECALL ON SOME MODEL OF THE BMW. AND I WOULD LIKE TO KNOW WHY HAVEN'T THE NHTSA HAVEN'T PUT OUT A BULLETIN ON THE BMW 745LI ABOUT THE SEATS BLETS AND THE AIRBAGS. WHEN THERE ARE ALOT OF COMPLAINTS ABOUT THIS PROBLEM. I FEEL THAT WE ARE DRIVING A VERY UNSAFE CAR. NOW ON MY VEHICLE THE PASSENGER SEAT BELT WILL NOT RETRACK. AND I AM UN ABLE TO CARRY ANYONE IN THE FRONT SEAT. ON THE DRIVER SIDE I HAD THAT BROBLEM TO BUT THE SEAT BELT IS ABLE TO FASTEN. THIS HAPPEN WHEN I WAS DRIVING.

THE AIRBAG AND SEATBELT TENSIONER WAS RECALLED FOR SAME MANUFACTURER FOR CARS FROM 2004 AND UP. THE 2002 AND 2003 MODEL HAD THE SAME ISSUE BUT WAS NOT PART OF THE RECALL. I WAS DRIVING ON THE FREEWAY AND THE LIGHT FOR THE SEATBELT TENSIONER AND THE PASSENGER AIRBAG CAME ON. THIS IS A SERIOUS SAFETY CONCERN SINCE AIRBAGS MAY NOT DEPLOY AND THE SEAT BELT MAY NOT TIGHTEN IN AN EVENT OF AN ACCIDENT.

ALL OF A SUDDEN, I GOT INTO MY 745I 2002,"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SAFETY BELT DESPITE FAULT." THIS IS AN OBVIOUS DEFECTIVE MATERIALS FROM BMW MANUFACTURING PLANT.

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2002 BMW 7 SERIES. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED WHEN STARTING THE VEHICLE, THE PASSENGER SIDE RESTRAINT SYSTEM FAILURE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,615.

STARTED MY 745I UP FOR A QUICK TRIP TO THE STORE AND RECEIVED A RESTRAINT SYSTEM FAILURE LIGHT. AFTER SOME RESEARCH IT SEEMS THAT THIS HAS BEEN A PROBLEM WITH THE 7 SERIES FOR SOME TIME AND BMW HAS EVEN ISSUED A RECALL WITH A 10 YEAR RESTRICTION. I CANNOT UNDERSTAND WHY MY 2002 IS NOT COVERED UNDER THIS RECALL SINCE BMW IS AWARE THAT THIS HAS BEEN A PROBLEM. PRESENTLY MY CAR IS UNSAFE TO DRIVE AND THE COST TO REPAIR BY DEALER IS EXTREMELY HIGH. BMW NEEDS TO OWN UP TO ALL MODELS WITH THIS PROBLEM SINCE THIS IS A SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT THE FUEL LEVEL INDICATOR DISPLAYED THAT THE FUEL TANK WAS ONE QUARTER TANK FULL HOWEVER, THERE WAS NO GASOLINE IN THE VEHICLE. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING, LEAVING THE CONTACT STRANDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 02V150000 (FUEL SYSTEM GASOLINE DELIVERY).THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,600.

AIR BAG LIGHT ON SEAT DRIVER WANT ADJUST PROPER

IN 2009 THIS CAR WAS BOUGHT FROM ANOTHER OWNER. AT THE TIME OF THIS PURCHASE, THIS CAR WAS BOUGHT AS A LEMON LAW BUYBACK BECAUSE A CHECK ENGINE LIGHT THAT IS ALWAYS ON. A FEW MONTHS AFTER BUYING THIS CAR, THE CAR STARTED THROWING A BLUE SMOKE OFF HE TAIL PIPE. EVERY TIME I STOP AT A TRAFFIC LIGHT FOR A FULL 2 MINUTES AND LET THE CAR IDLE AND THEN WOULD ACCELERATE ON GREEN, THE CAR WOULD THROW BLUE SMOKE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEMS BUT THEY STATED THAT THERE WERE NO RECALLS ON THE ENGINE AND THEY DID NOT OFFER ANY ASSISTANCE. I TOOK THE CAR TO A PRIVATE MECHANIC AND WAS CHARGE NEARLY $6000.00 DOLLARS FOR THIS REPAIR. 2) ON 11/09/13, WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS PRIVATELY REPAIRED. THE FAILURE MILEAGE WAS 149,050 AND THE CURRENT MILEAGE WAS 149,347. UPDATED 11/19/13 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIGITAL ENGINE MANAGEMENT CONTROL UNIT NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V240000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000.

GOT ON FREEWAY DROVE 10 MILES GOT OFF FREEWAY. STOPPED AT LIGHTS IN NORMAL TRAFFIC, GOING 35MPH. THAN ALL OF A SUDDEN LIGHT AND WARNING COMES ON SAYING PASS-RESTRAINT AIR BAG MALFUNCTION. WONT READ MY SEATBELT WHEN I BUCKLE UP NOR WHEN SITTING IN PASSENGER IS SITTING. *TR

AIRBAG AND SEATBELT RESTRAINT FAULT LIGHT IS ON. *TR

MY VEHICLE JUST SHUT OFF WHILE I WAS DRIVING THIS HAS HAPPENED A TOTAL OF FOUR TIMES WHILE DRIVING AND THREE TIMES TOTAL WHILE IDLE. JUST RECENTLY WHEN THE VEHICLE SHUT OFF I ALMOST GOT REAR ENDED. THE VEHICLE ALSO WOULD NOT START AFTER IT HAD SHUT ITSELF OFF. I TRIED TO START IT BUT IT WOULDN'T TURN OVER. THEN A MESSAGE ON THE THE DISPLAY READ "TRANSMISSION DRIVE FAIL SAFE MALFUNCTION ONLY GEARS P,N,R, D3 AND D5 CAN BE ENGAGED WITHOUT PRESSING THE PARKING BRAKE." AND IT ALSO DISPLAYED SOMETHING ABOUT BATTERY DISCHARGED AND WILL BE DISCONNECTED SOON. THEN I WAS PROMPTED TO "RECHARGE BATTERY" AFTER THE MESSAGE. AFTER THE VEHICLE HAD BEEN SITTING FOR ALMOST AN HOUR I STARTED IT. THERE WEREN'T ANY MESSAGES IN THE DISPLAY ABOUT MALFUNCTIONS OF ANY KIND EVERYTHING WAS CLEARED. I DROVE THE VEHICLE HOME AND TURNED IT OFF AND ON ABOUT FIVE TIMES AND IT STARTED FINE. I ALSO NOTICED THAT WHEN I IDLE MY CAR AND I GET OUT OF THE DRIVERS SEAT OR LIFT OUT OF THE SEAT AND SIT BACK DOWN BOTH TIMES I CAN HEAR THE FUEL PUMP BUZZING FOR ABOUT 1-2 SECONDS. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION SKIPPED AND JERKED AND FAILED TO SHIFT OUT OF FIRST GEAR. THE DEALER WAS NOTIFIED WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 123,000.*TR

TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FUEL SYSTEM FAILED AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.

ON MANY OCCASIONS AS I APPROACH A STOP RED LIGHT OR STOP SIGN OR STOP IN TRAFFIC THE CAR JERKS FORWARD AS IF I PUSHED DOWN ON THE GAS EVEN THOUGH MY FOOT IS ON THE BRAKE. THE CAR COULD ACTUALLY HIT SOMEONE OR SOMETHING IF MY FOOT WERE NOT ON THE BRAKE. ONCE I START MOVING FORWARD AT ABOUT 35-40 MPH THE CAR STARTS TO ALMOST ACT LIKE IT IS ABOUT TO STALL UNTIL I EITHER SPEED UP OR SLOW DOWN WHICH IS A CONCERN THAT IT MAY STALL OUT IN TRAFFIC AND CAUSE AN ACCIDENT. I HAVE TAKEN THE CAR TO THE DEALER AND THEY HAVE DROVE THE CAR AND THE SAME THING HAS HAPPEN BUT THEY SAY NO CODES COME UP SO THERE IS NOTHING THEY CAN DO. THIS IS UNACCEPTABLE CONSIDERING THE COST OF THIS CAR AND WHAT THEY CHARGE TO RUN THE DIAGNOSTIC CHECK. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SAFETY INFORMATION MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 85,000.

PARKING BRAKE ACTUATOR FAILURE. PLASTIC GEAR BRAKES REOCCURRING PROBLEM. *TR

ON FEBRUARY 25, 2011 MY BRAKE LIGHT CAME ON. I FELT A DIFFERENCE IN THE PERFORMANCE WHEN THAT HAPPENED AND DECIDED TO TAKE IT TO THE BMW DEALER THE FOLLOWING BUSINESS DAY TO ADDRESS THAT AND SOME OTHER PROBLEMS I WAS HAVING. ONE OF THE PROBLEMS THAT THE SERVICE TECH FOUND WAS THE VACUUM PUMP IN THE BRAKE SYSTEM. SAID THAT THE VACUUM PUMP WAS LEAKING OIL. NORMALLY I RESEARCH RECALLS ON MY VEHICLE, BUT BECAUSE I HAVE ONLY HAD IT A SHORT PERIOD OF TIME, I DIDN'T DO IT UNTIL TODAY. WHILE SEARCHING BMWUSA SITE FOR RECALLS, I DISCOVERED THAT ON MARCH, 2011 BMW ISSUED A LETTER TO OWNERS REFERENCING RECALL CAMPAIGN NUMBER 10V-446: BRAKE VACUUM PUMP. IT STATED THAT CERTAIN 2002-2010 5, 6, 7 & APLINE B7 MODELS WERE APART OF THIS RECALL. BECAUSE IT SEEMED LIKE MY CAR WAS HAVING THIS SAME PROBLEM AND IT WAS A 2002 7 SERIES, I DECIDED TO CONTACT BMWUSA. THEY TOLD ME THAT THERE IS NO ACTUAL RECALL OUT THERE AND THAT THEY WOULD LOOK INTO THE MATTER FURTHER AND GIVE ME A CALL BACK. I FIND IT REALLY OUTRAGEOUS THAT MY VEHICLE IS EXPERIENCING THIS PROBLEM THAT BMW ITSELF WAS AWARE OF BACK IN MARCH, 2011 AND IS BEING TOLD THAT THIS IS NOT AN ACTUAL RECALL ACCORDING TO BMWUSA. ESPECIALLY WHEN BMW STATED IN THEIR MEMO THAT THIS COULD POSSIBLY RESULT IN A CRASH. I VALUE MY LIFE AND EVERYONE AROUND IT AND I FEEL THAT IF I CALL YOUR COMPANY WITH SUCH AN ISSUE THAT YOU HAVE ACKNOWLEDGED YOURSELF, THIS SHOULD BE A RECALL! THEY MENTIONED SOMETHING TO THE FACT THAT THERE HAS BEEN NO COMPLAINTS OF THIS ISSUE. IF YOU ARE AWARE OF THE PROBLEM, WHY DO YOU NEED COMPLAINTS? ARE YOU WAITING FOR SOMETHING TO HAPPEN, INSTEAD OF PREVENTING SOMETHING FROM HAPPENING? I WOULD SURELY APPRECIATE NHTSA LOOKING INTO THIS MATTER, AS I AM SURE MANY OTHER PEOPLE HAVE BEEN EFFECTED BY THIS SAME PROBLEM & NOT EVEN KNOW THAT A POSSIBLE RECALL WAS OUT THERE. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHEN DRIVING ON WET ROADS OR IN THROUGH A CAR WASH, THE VEHICLE WOULD NOT RESPOND WHEN THE BRAKES WERE APPLIED. THE CONTACT WOULD HAVE TO SHIFT TO NEUTRAL AND APPLY THE BRAKES WITH EXTREME PRESSURE IN ORDER FOR THE VEHICLE T O RESPOND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CHECKED ALL CONNECTIONS TO THE AIR BAGS, SCANNED THE COMPUTER, AND THE LIGHT DIMMED. THE FAILURE RECURRED AFTER TWO WEEKS AND THE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. A FOLLOW-UP APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG BELT TENSIONER OR BELT FORCE LIMITER. *TR

TRANSMISSION GOES INTO NEUTRAL WHEN I PUSH BUTTON TO STOP CAR,ALSO LOGIC 7 SOUND IS A PROBLEM. *TR

PASSENGER SAFETY SYSTEMS FAULT / AIR BAG / SEAT BELT TENSIONER WARNING LIGHT HAS ACTIVATED ON MY CAR. 2004 ONWARDS MODELS WERE RECALLED FOR THIS SAME ISSUE. CAN YOU PLEASE ADVISE WHY ALL AFFECTED CARS ARE NOT COVERED AS THIS IS CLEARLY A MODEL / YEAR WIDE SAFETY FAULT WITH THE SENSOR MAT OR BELT TENSIONER SYSTEMS. BMW ARE TAKING NO RESPONSIBILITY AND PUT THE PROBLEM OF RECALLS ONTO NHTSA. PLEASE HELP AS I DO NOT WANT TO TRANSPORT MY FAMILY IN AN UNSAFE VEHICLE AND CANNOT AFFORD THE $1800 REPAIR WHILE CERTAIN OWNERS ARE HAVING THIS TAKEN CARE OF BY BMW UNDER THE RECALL. *KB

WHEN CAR PUT IN REVERSE; TRANSMISSION GOES INTO NEUTRAL ABRUPTLY. TRANS IN NEUTRAL CODE APPEARS ON DASH. *TR

TL* THE CONTACT OWNS A 2002 BMX 745I. THE CONTACT STATED THAT AFTER PARKING, HE ATTEMPTED TO ENGAGE THE PARKING BRAKE, BUT THE BRAKE WOULD NOT ENGAGE. THE CONTACT THEN FOLLOWED THE INSTRUCTIONS, PER THE MANUFACTURERS WEBSITE, AND ENGAGED THE PARKING BRAKE MANUALLY. THE PARKING BRAKE EMITTING A GRINDING NOISE WHILE IT WAS BEING ENGAGED AND THE PARKING BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 156,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2002 BMW 745 LI. THE CONTACT STATED THAT WHILE REVERSING, THE GEAR SHIFTED INTO NEUTRAL INDEPENDENTLY. THE FAILURE WAS EXPERIENCED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 106,112 AND THE CURRENT MILEAGE WAS 106,313.

TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR MAT WAS CRACKED, WHICH IN TURN DEACTIVATED THE AIR BAG AND MADE THE LIGHT ILLUMINATE. THE FAILURE AND CURRENT MILEAGES WERE 81,500.

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED OIL ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THERE WAS A LEAK IN THE BRAKE VACUUM PUMP. NHTSA RECALL CAMPAIGN NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

I TOOK MY CAR FOR THE RECALL FOR THE BRAKES ALL THEY REPLACED WAS THE HOSES SAYING THAT THE VACUUM PUMP WHICH IS THE CAUSE OF MY BRAKES FAILING ISN'T COVERED UNDER RECALL SO MY CAR LEAKS A LOT OF OIL FROM THE PUMP WHICH COULD CAUSE LOST OF BRAKE POWER WHICH HAPPENED PLENTY OF TIMES. *TT

TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,084 AND THE CURRENT MILEAGE WAS 109,347. UPDATED 07/08/11*LJ UPDATED 07/15/11

TL* THE CONTACT OWNS A 2002 BMW 745LI. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. IF THE VEHICLE HAD A HALF TANK OF GAS OR LESS THE VEHICLE WOULD NOT START. WHENEVER HE PUT A SMALL AMOUNT OF GASOLINE IN THE TANK USING A GAS CAN, THE VEHICLE WOULD START. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER: 02V150000 (FUEL SYSTEM, GASOLINE: DELIVERY) THAT WAS RELATED TO THE ELECTRONIC FUEL PUMP. THE FAILURE COULD OCCUR WHEN THE FUEL TANK WAS AT A HALF TANK OR LESS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 138,000.

WHILE PARKED, THE VEHICLE WILL COME OUT OF P (PARK MODE) AND FALL AWAY UNATTENDED. THE VEHICLE WAS PUT INTO PARK AUTOMATICALLY BY PUSHING THE START/STOP BUTTON, AND AFTER LEAVING THE VEHICLE, IT WAS SEEN ROLLING ACROSS THE STREET AS IF IT WAS IN NEUTRAL HITTING THE CURB ACROSS THE STREET. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT WAS DRIVING 10 MPH AND APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT COME TO A COMPLETE STOP. THE CONTACT HAD TO APPLY THE BRAKES ALL THE WAY TO THE FLOORBOARD IN ORDER TO GET A RESPONSE. THE CONTACT CALLED THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) BUT THE MANUFACTURER MADE THE CONTACT AWARE THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS CONCERNED THAT THE BRAKE MALFUNCTION COULD POTENTIALLY CAUSE A CRASH. THE FAILURE MILEAGE WAS 83,700.

AFTER PICKING UP MY 2002 BMW 745LI FROM ORANGE COUNTY BMW ON 3/11/11 WITH A BILL OF $1,500.00 DOLLARS FOR NEW BATTERY CABLES AND A B-PILLAR SENSOR. TRANSMISSION FAILSAFE MODE LIGHT CAME ON. DATE 3/15/11; TURN SIGNAL, HORN AS WELL AS THE WIPER BLADES STOP WORKING. PLEASE HELP. *TR

TL* THE CONTACT OWNS A 2002 BMW 745I. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. IN ADDITION, THE CONTACT ALSO STATED THAT THERE WAS BLUE SMOKE BEING EMITTED FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE PCV VALVE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.

THE PARKING BRAKE ASSEMBLY LOCATED IN THE TRUNK OF THE 2002 BMW 745I, IS FAULTY. THE GEARS INSIDE THE ASSEMBLY ARE MADE OF PLASTIC AND NYLON. WHEN THE NYLON GEAR BREAKS, AND IT WILL, YOU WILL NO LONGER BE ABLE TO USE YOUR PARKING BRAKE. I BROUGHT MY CAR TO BMW OF HONOLULU TODAY AND WAS TOLD THAT THE PART WAS ABOUT $1100.00. THE SERVICE ADVISOR EVEN TOLD ME THAT HE HAD SEEN 4 OF THE 7 SERIES WITH THE SAME PROBLEM IN THE PAST MONTH. I HAVE TO DRIVE AROUND WITH THIS YELLOW PARKING LIGHT ON MY DASH. THIS IS A SAFETY ISSUE THAT BMW SHOULD TAKE OF. THIS COULD EASILY BE REMEDIED BY BMW REPLACING THE NYLON GEAR WITH A MORE DURABLE ONE, BUT THEY WOULD RATHER HAVE THE CONSUMER BUY THE ENTIRE UNIT FOR $1100.00, THEN PAY ANOTHER $200-$300 FOR LABOR. *TR

RECALL CAMPAIGN NO. 10V-446, BMW BRAKE VACUUM PUMP I RECEIVE THE RECALL PAPER FROM BMW IN MAIL. I CALLED TO SCHEDULE THE SERVICE WITH BMW DEALER. THEY DENIED TO QUOTE IF MY CAR THAT WOULD BE DELIVERED ON THE SCHEDULE THEY GIVE ME WOULD BE READY IN 4 HOURS TIME THEY QUOTED OR SAME DAY, AND IF NOT DO THEY PROVIDE ME A LOANER? THEY DENIED ALL MY REQUEST, MEANING COMPLETING THE SERVICE SAME DAY OR PROVIDING ME THE LOANER. I CALLED BMW CENTER AND AMAZINGLY THEY WERE TRYING TO PASS ME TO DEALER, AND THEY WERE INSISTING THAT THIS IS THE DEALER CALL. I TRIED TO LET THEM UNDERSTAND THAT THE CAR IS TAKING TO BMW SERVICE CENTER BECAUSE OF BMW FAULT AND NOT MINE, AND THEY CAN NOT GET MY MEANS OF TRANSPORTATION WITHOUT PROVIDING ME A LOANER, OR THEY QUOTE AND DO THE JOB SAME DAY. IT SEEMS BMW MANAGEMENT BELIEVE THIS IS A FAVOR TO THE CUSTOMERS, AND DO NOT WANT TO AGREE AND ACCEPT THAT THEY HAVE PU THOUSANDS OF LIVES IN DANGER FOR MANY YEARS, AND THEY ARE RESPONSIBLE TO IX THE CARS IN A WAY NOT TO HASSLE THE CUSTOMERS. I AM FILING THIS COMPLAINT ON BMW MANAGEMENT BEHAVIOR AND IRRESPONSIBILITY TOWARDS CUSTOMERS. *TR

TL*THE CONTACT OWNS A 2002 BMW 754I. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL IT BECAME DIFFICULT TO ENGAGE THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VACUUM BRAKE PUMP, THE LOCK RING SEAL, AND THE BRAKE BOOSTER AND SEAL WERE REPLACED. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V446000 SERVICE BRAKES, HYDRAULIC, POWER ASSIST VACUUM AND AFTER THE REPAIRS WERE MADE THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER SO THAT THE TECHNICIANS COULD INSPECT IT. THE MANUFACTURER STATED THE CONTACT WOULD BE REIMBURSED FOR THE REPAIRS. THE CONTACT HAD NOT RECEIVED REIMBURSEMENT FROM THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.