2013 BMW X3 Complaint Log

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT ALSO STATED THAT THE CHASSIS STABILIZATION, DRIVE TRAIN MALFUNCTION, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL MODULE FAILED AND HAD TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,475.

2013 BMW X3 28I. CONSUMER WRITES IN REGARDS TO VEHICLE RUN FLAT TIRES, ABSENCE OF OEM APPROVED SPARE TIRES AND ABSENCE OF SPARE TIRE COMPARTMENT/ MOUNTING ARRANGEMENT. *SMD

THE BATTERY OF THE VEHICLE DRAINS EVEN WHEN IT IS NOT RUNNING. THE BATTERY GETS SO DRAINED THAT IT CANNOT BE RECHARGED AND NEEDS TO BE REPLACED.INITIALLY THE SERVICE MAN KEPT TELLING ME THAT I HAD LEFT SOMETHING ON AND THAT IS WHY THE BATTERY DRAINED. BUT SOMEONE TOLD ME OFF THE RECORD THAT IT IS POSSIBLE THAT THE COMPUTER SYSTEM DID NOT SHUT DOWN PROPERLY AND THAT WAS DRAINING THE BATTERY AND SINCE I WAS NOT DRIVING A LONG DISTANCE (I DRIVE APPROX 25 MILES TOTAL EACH DAY), THAT WAS NOT ENOUGH TIME FOR BATTERY TO RECHARGE. THE CAR MAKES WEIRD NOISES WHEN THE ENGINE HAS BEEN TURNED OFF FOR HOURS AND IT IS PARKED IN THE GARAGE INDICATING SOMETHING IS STILL RUNNING. THINGS THAT I WAS TOLD TO DO TO ENSURE THAT THIS DOES NOT HAPPEN AGAIN IS TO LOCK THE CAR WHEN IN THE GARAGE, TO NOT RUN IT IN ECO MODE WHICH TURNS OFF THE ENGINE IF STOPPED FOR A LONG DURATION (LET'S SAY AT A TRAFFIC LIGHT), SINCE I AM NOT DRIVING IT LONG DISTANCE.ECO MODE IS ONE OF THE SELLING POINTS FOR THIS CAR FOR FUEL EFFICIENCY AND NOW I AM BEING ASKED TO TURN THAT OFF. MY CAR IS ONLY 2 YEARS OLD AND I HAD TO ALREADY CHANGE THE BATTERY. BECAUSE OF THIS ISSUE THE VEHICLE AUTOMATICALLY WENT INTO PARK ON TWO SEPARATE OCCASIONS WHEN I WAS STOPPED AT A RED LIGHT, WHICH IS VERY RISKY AND MAY CAUSE AN ACCIDENT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ON THE INTERNET. I REQUEST YOU TO PLEASE INVESTIGATE THIS ISSUE. I HAVE ASKED THE DEALERSHIP FOR SYSTEM REPORT WHEN THE CAR WAS TOWED IN BECAUSE IT WOULD NOT START (EVEN THOUGH IT HAD BEEN JUMP STARTED THE PREVIOUS NIGHT), BUT SO FAR I HAVE NOT RECEIVED ANYTHING.

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT PICK UP SPEED AND STARTED HESITATING. THE CONTACT STATED THAT THE DRIVETRAIN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

WHILE TRAVELING AT RELATIVELY SLOW SPEED I ATTEMPTED TO BRAKE AND BRAKES WERE BASICALLY UNRESPONSIVE. HAD TO REALLY STOMP ON PEDAL TO EVENTUALLY GET IT TO STOP. SCARY INCIDENT AND COULD HAVE BEEN REALLY BAD IN DIFFERENT CONDITIONS. SO FAR ISOLATED ONE TIME INCIDENT. NOTICED THERE IS A RECALL FOR THESE VEHICLES FOR THIS TYPE OF PROBLEM BUT FOR SOME REASON MY VEHICLE DOES NOT SHOW IT IS INCLUDED. SHOULD IT BE?

I WAS DRIVING NORTHBOUND ON CT-104 LONG RIDGE ROAD, A 2-LANE STATE ROAD ON MONDAY JUNE 22ND, 2015 AROUND 8AM. I WAS TRAVELING FROM STAMFORD CT TO BEDFORD. ABOUT MIDWAY ON LONG RIDGE ROAD DRIVING AT AROUND 25PMH AT MILLERS MILL INTERSECTION THE CAR STALLED. I WOULD SEE I WAS IN MIDDLE OF MY NORTHBOUND LANE THE DASHBOARD LIGHTS WERE ON, BUT SPEEDOMETER WAS AT 0 RPM AND KNEW THE ENGINE HAD DIED, I IMMEDIATELY TRIED RESTARTING THE ENGINE. WHILE THE ENGINE CRANKED, I WAS IN PARK, THE ENGINE WOULD NOT KICK IN DESPITE TURNING OVER. AFTER REPEATED TRIES, AND BEING UNABLE TO MOVE OFF THE LANE, I PRESSED BMW SOS BUTTON. I HAD TURNED ON MY FLASHERS. CARS WERE RACING IN MY LANE AND STOPPING BEFORE GETTING TO MY CAR REAR-END. I KNEW I WAS IN A HAZARD ZONE. BUT THIS A CELL-PHONE DEAD ZONE. IN ANY CASE BMW ASKED I GET OUT OF THE HAZARD ZONE, BUT TOLD THEM THE CAR WAS SIMPLY UNMOVEABLE AND WOULD NOT START-UP. SO THEY CALLED IN THE TOW AND INFORMED THE BEDFORD POLICE. FOR 20 MINUTES I SAT THERE IN THE CAR. THEN THE FLASHERS QUITE OPERATING AND INCREASED THE RISK OF REAR-END CRASHES. THATS ANOTHER ISSUE BMW MUST LOOK INTO. FINALLY THE POLICE ARRIVED SOME 20 MINS LATER THE TOW TRUCK CALLED BY THE POLICE SHOWED UP. THE BMW X3 WAS TAKEN TO BMS MT KISCO NEW YORK. A 2-YEAR OLD CAR FAILING SUDDENLY IN THE MIDDLE OF THE ROAD WITHOUT ANY WARNING AND CREATING A ROAD HAZARD WAS UNNERVING. BMW DEALER INFORMED ME ON TUESDAY JUNE 23RD THE FUEL PUMP HAD FAILED. IT WOULD TAKE A FEW DAYS TO REPAIR. ..THE FACT THAT A NEW CAR WITH 25000 MILES HAS A SIGNIFICANT FAILURE SUDDENLY AND CREATES A LIFE-THREATENING SITUATION WITH CARS BARRELING DOWN IN A 45 MPH IS WORRISOME AND POSES ISSUES WITH QA OF CRITICAL COMPONENTS AND A RECALL IF LARGE NUMBER OF CARS HAVE BEEN INVOLVED IN SUDDEN FUEL PUMP FAILURES MAYBE INDICATED AS A PROACTIVE STEP...UPDATED 08/27/15*BF UPDATED 12/3/15 *JS

ON APRIL 5TH, 2015 AT 10:00AM. I DROVE MY CAR TO CHURCH (20 MIN DRIVE / 10 MILES @ 35-60MPH SPEED) WITHOUT ANY PROBLEMS OR INDICATION OF ISSUES. AT 11:15AM I WAS IN ROUTE TO GO HOME TRAVELING ABOUT 35MPH. WHEN I REACHED A STOP LIGHT...MY CARS ECO-TECHNOLOGY KICKED IN, AND IT TURNED OFF. NOTHING OUT OF THE ORDINARY ON ANY OTHER DAY EXCEPT THAT DAY. THE ENGINE LIGHT CAME ON, THE ABD LIGHT CAME ON, AND ALERTS INDICATING MY TRANSMISSION WAS MALFUNCTIONING AND MY BRAKES WEREN'T WORKING. WHEN THE LIGHT TURNED GREEN, MY VEHICLE DID NOT TURN ON. IT SHUT OFF AND WOULD NOT RESTART. AFTER 5 MINUTES OF BEING IDLE IN THE MIDDLE OF ONGOING TRAFFIC AND ME PANIC-KINGLY PRESSING BUTTONS ON MY KEY AND ON THE DASH...MY CAR OUT OF NO WHERE... TURNED BACK ON. BUT MY CAR WAS LIKE IN A "SAFE MODE", I COULD NOT ACCELERATE MORE THAN 15-20 MPH AND I'M NOT SURE BECAUSE THE TACHOMETER WASN'T WORKING OR MY INDICATORS. THE LIGHTS INDICATING THAT MY TRANSMISSION, BRAKES AND ENGINE WERE ALL STILL ON AND THE ALERTS KEPT SHOWING UP ON MY NAVIGATION SCREEN. I TRIED CALLING GLOBAL ASSIST, BUT THE CALL WOULD NOT GO THRU GIVEN MY ELECTRICAL ISSUES. I TRIED SENDING A SERVICE REQUEST BUT THAT WAS ALSO USELESS...AND ALL OF THE SERVICE CENTERS WERE CLOSED ON SUNDAY. I DROVE HOME PARKED MY X3 AND CALLED THE SERVICE CENTER FIRST THING MONDAY APRIL 6TH. (7:30AM). THEY TOLD ME TO DRIVE IT IN, AND ONCE AGAIN DEALT WITH THE CAR NOT WANTING TO START... PUSHING BUTTONS RANDOMLY ON THE REMOTE UNTIL IT DECIDED IT WAS READY TO START. I DROVE IT IN THIS "SAFE MODE" FOR APPROX 10 MILES. AND WE ARE GOING ON 4 WEEKS... AND THE DEALER HAS BEEN UNABLE TO REPAIR MY CAR AND HAS NOT GIVEN ME ANY RESOLUTION. MY CAR HAS LESS THAN 35K MILES AND IS A 2013. IT SEEMS LIKE I SHOULDN'T BE DEALING WITH THIS KIND OF ISSUE SO EARLY ON. I JUST WANT A NEW CAR AT THIS POINT. *TR

TL* THE CONTACT OWNS A 2013 BMW X3. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V454000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

THE REAR HATCH DOOR OPENS UNEXPECTEDLY. THIS HAS OCCURRED ABOUT 6 TIMES IN THE LAST 1-1/2 YEARS. IT LAST OCCURRED ON AUG. 3 AND OUR DOG -- WHO WAS SITTING IN THE REAR OF THE CAR -- FELL OUT OF THE CAR AS WE WERE DRIVING. THIS IS THE SECOND TIME OUR DOG HAS ABRUPTLY FALLEN OR JUMPED OUT OF THE CAR DUE TO THE HATCH UNEXPECTEDLY OPENING WHILE WE WERE DRIVING. THE PROBLEM: 1) MY WIFE AND I BOTH HAVE KEYS TO THE CAR. THE KEYS ELECTRONICALLY LOCK & UNLOCK THE DOORS. 2) WE PARKED THE CAR ON THE STREET, AND I LOCKED THE CAR SUCCESSFULLY WITH MY SET OF KEYS. 3) MY WIFE LEFT HER KEYS IN THE CAR. THE CAR REMAINED LOCKED. 4) AFTER AN HOUR, WE ARRIVED BACK AT THE CAR AND I OPENED THE BACK HATCH WITH MY KEYS IN MY POCKET. 5) AFTER THE DOG HOPPED INTO THE BACK OF THE CAR, I PRESSED THE "LOCK" BUTTON ON THE HATCH. THE HATCH SUCCESSFULLY CLOSED. 6) I WALKED TO THE DRIVER'S SIDE AND UNLOCKED THE DOORS, GOT IN, STARTED THE CAR AND BEGAN DRIVING AWAY. 7) AFTER MOVING ABOUT 20 FEET AND PREPARING TO MERGE ONTO A MAJOR ARTERY, PEOPLE ON THE STREET STARTED YELLING THAT THE BACK HATCH OF THE BMW HAD OPENED AND OUR DOG HAD FALLEN OUT OF THE CAR. THERE WAS NO BEEP OR ALARM INDICATING THAT THE HATCH HAD AUTOMATICALLY OPENED. 8) THE DIAGNOSIS: BMW EXPLAINED THAT IF A SET OF KEYS IS LEFT IN THE CAR, THE BMW IS PROGRAMMED TO NOT LOCK. 9) THE DANGER: INSTEAD OF SIMPLY NOT LOCKING, THE REAR HATCH AUTOMATICALLY OPENS. THE LOCKING/UNLOCKING IS INCONSISTENT AND THERE IS NO ALARM TO INDICATE THAT THE HATCH WILL OPEN. THIS HATCH IS HEAVY, SO IF THIS BEHAVIOR OCCURS IN A PARKING LOT, FOR EXAMPLE, IT CAN EASILY INJURE A PASSERBY. MORE IMPORTANTLY, ANYTHING IN THE BACK OF THE CAR -- DOG, CHILD, GROCERIES -- CAN EASILY FALL OUT. 10) TAKEAWAY: DOORS AND HATCHES SHOULD NOT OPEN AUTOMATICALLY. AN ALARM INDICATING THAT A SECOND SET OF KEYS HAS BEEN LEFT IN THE CAR IS A SAFER SOLUTION. *TR

MY WIFE WAS DRIVING ON A LOCAL SIDE STREET (SPEED LIMIT 25 MPH) AT A SPEED OF APPROXIMATELY 20 MPH AND I WAS SITTING IN THE PASSENGER SEAT. WE WERE COMING UPON NUMEROUS STOP SIGNS, SO IN ORDER TO AVOID THE BMW AUTOSTART/STOP FEATURE (THIS FEATURE SHUTS THE CAR ENGINE OFF WHEN THE CAR STOPS TO SAVE FUEL) FROM ACTIVATING, I REACHED OVER TO TURN OFF THE AUTOSTART BUTTON. THIS BUTTON IS LOCATED DIRECTLY NEXT TO THE START/STOP BUTTON. INSTEAD, I ACCIDENTALLY HIT THE START/STOP BUTTON (THIS IS A KEYLESS CAR) AND WHILE TRAVELING AT 20 MPH THE CAR ENGINE SHUT OFF AND WE HAD TO COAST TO A STOP WITHOUT POWER STEERING OR ANY POWER, BEFORE BEING ABLE TO START THE CAR. IN ORDER TO RESTART THE CAR, THE BRAKE PEDAL MUST BE PRESSED. IF THIS HAPPENED WHILE AT HIGHWAY SPEEDS, AN ACCIDENT WOULD HAVE BEEN VERY LIKELY TO HAVE OCCURRED. THIS IS A DESIGN SAFETY ISSUE THAT NEEDS REPLACEMENT/RECALL. *TR

IN STOP AND GO TRAFFIC ON THE INTERSTATE I WAS BRAKING AFTER MOVING FORWARD A FEW FEET AND THE ENGINE STARTED RACING CAUSING THE CAR TO LURCH FORWARD (GIVEN I WAS ON THE BRAKE) UNTIL THE BRAKE WOULD NOT HOLD ANY LONGER AT WHICH POINT THE CAR ACCELERATED IN TRAFFIC DESPITE ME PUSHING EVEN HARDER ON THE BRAKE. THE BRAKE WAS COMPLETELY UNRESPONSIVE AT THIS POINT. I AVOIDED REAR ENDING THE CAR IN FRONT OF ME BY SWERVING AROUND HIM BUT COULD NOT AVOID THE VEHICLE FARTHER AHEAD IN TRAFFIC AND HIT THE RIGHT REAR OF A UHAUL STORAGE UNIT TOWED BY A VEHICLE AND THE BMW FLIPPED ONTO ITS RIGHT SIDE. MIRACULOUSLY, WE WALKED AWAY WITH ONLY MINOR CUTS, SCRAPES, AND BRUISES. SEAT RESTRAINTS AND AIRBAGS WORKED PERFECTLY WHICH IS THE ONLY KIND THING WE CAN NOW SAY DESPITE HAVING NO PRIOR ISSUES. WHETHER IT IS AN ONBOARD COMPUTER MALFUNCTION OR NOT WE WILL NEVER OWN ANOTHER BMW... AND IF THE OTHER ONLINE POSTS HAVE BEEN THERE WHEN I PURCHASED THE VEHICLE IN SEPT 2012 (AND HAD I READ THEM) THEN I NEVER WOULD HAVE PURCHASED THE VEHICLE. COUPLED WITH OTHER CARCOMPLAINT.COM, BMW COMMUNITY BLOGS, AND NHTSA POSTS SURROUNDING 2012 AND 2013 X3 EVENTS OF THE IDENTICAL NATURE THERE SHOULD BE AN IMMEDIATE INVESTIGATION AS TO THE SIMULTANEOUS AND CONCURRENT EVENT OF THE THROTTLE ACCELERATION WHILE BRAKING, AND THE BRAKES FAILING (AS IF THE COMPUTER THINKS THE BRAKE PEDAL IS THE GAS PEDAL?) .. AND A RECALL BEFORE DEATHS OCCUR ... THOUGH IT IS LIKELY THEY'VE ALREADY OCCURRED SINCE THE DEAD CAN'T TESTIFY AS TO A PROBLEM THAT OTHER BMW DEALER SERVICE DEPARTMENTS FAIL TO REPLICATE AND THEREFORE DISCOUNT. THE BACK HATCH OF OUR VEHICLE ALSO FLIPPED OPEN ALLOWING ITEMS TO FALL ONTO THE HIGHWAY (DESPITE NO IMPACT TO THE REAR OF THE VEHICLE) THOUGH ALL PASSENGER CAR DOORS REMAINED CLOSED. THE VEHICLE HAS BEEN TOTALED. WE WOULD CERTAINLY NOT GET INTO THAT CAR EVER AGAIN EVEN IF IT WERE REPAIRABLE. *TR

CPSC: I1410202A. 2012 BMW X3. CONSUMER STATED THE HEATED STEERING WHEEL HEATS UP TO 105 DEGREES WHICH IS UNSAFE AND HAS TO BE TURNED OFF MANUALLY. *LN THE DEALER INFORMED THE CONSUMER, THERE WAS NOTHING WRONG WITH HEATED STEERING WHEEL.

MY COMPLAINT IS SIMILAR TO THE FOLLOWING: QUOTE NHTSA ID NUMBER: 10546733 THE ISSUE IS WHEN YOU STEP ON THE BRAKE THE ENGINE RACES AND THE CAR CONTINUES TO MOVE FORWARD. IT DOESN'T MATTER HOW HARD YOU PRESS ON THE BRAKE YOU STILL GO FORWARD. END QUOTE BRAKE AND ACCELERATOR PEDALS CAN BE ENGAGED SIMULTANEOUSLY, PARTICULARLY IN HARD BRAKING THIS 4D 4X4 XDRIVE 28I (AND NEVER HAPPENED WITH OUR THREE PREVIOUS BMWS, WHICH WERE SEDANS). BRAKE PEDAL APPLICATION TRAVEL CAN EASILY FALL UNDER THE DISTANCE TO THE FLOOR OF UNAPPLIED ACCELERATOR PEDAL. TRAVELING THAT DISTANCE THE ACCELERATOR CAN SIMULTANEOUSLY BE DEPRESSED. BMW FACTORY INSPECTION FOUND NOTHING OUT OF SPEC. I CAN ONLY CONCLUDE IT'S A DESIGN DEFICIENCY, A CONDITION TYPE BMW NEVER ADMITS, EVEN IF IT CORRECTS THE CONDITION LATER. *TR

I WAS UNLOADING A BOX FROM THE REAR LIFTGATE OF THE 2013 BMW X3 AND BRUSHED AGAINST THE PROTRUDING CHROME EXHAUST TIPS. I SUSTAINED A SIGNIFICANT BURN (2ND DEGREE) AFTER MERELY BRUSHING AGAINST THE EXHAUST. THIS WOULD HAVE BEEN A VERY SERIOUS INCIDENT HAD IT INVOLVED A SMALL CHILD. THE PROBLEM IS THAT THE EXHAUST TIPS EXTEND WELL BEYOND THE BUMPER AND ARE EXTREMELY HOT AFTER ONLY DRIVING A SHORT DISTANCE (5MILES). THIS BMW X3 HAS THE 2.0L TURBOCHARGED ENGINE. *TR

FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR

THE ISSUES STARTED HAPPENING IN JULY 2013. IT PROGRESSED. THE ISSUE IS WHEN YOU STEP ON THE BRAKE THE ENGINE RACES AND THE CAR CONTINUES TO MOVE FORWARD. IT DOESN'T MATTER HOW HARD YOU PRESS ON THE BRAKE YOU STILL GO FORWARD. THE CAR HAS BEEN IN THE DEALERSHIP 3 TIMES IN THE LAST MONTH, A TOTAL OF 13 DAYS AND THEY ARE COMING TO PICK IT UP AGAIN TODAY. YESTERDAY I SUFFERED THE MOST SCARY INCIDENT AS THE CAR WOULD NOT STOP UNTIL I WAS IN THE MIDDLE OF THE INTERSECTION AND WAS ALMOST HIT ON BOTH SIDES. *TR

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPER WOULD NOT STOP AND IT DRAINED THE ELECTRICAL SYSTEM. THE DEALER STATED THAT THERE WERE PARTS SENT OUT TO CORRECT THIS FAILURE BUT THAT THE MANUFACTURER WAS STILL LOOKING INTO CORRECTING THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 740. *TR

CAR WAS TRAVELING 35 MPH WHEN THE BRAKES SUDENLY STARTED SLOWING IT DOWN AND DASH LIGHTS WERE FLASHING. WITH THE CAR STOPPED I SHUT THE ENGINE OFF AND RESTARTED THE CAR AND WORKED AS IT SHOULD HAVE. A FEW DAYS LATER THE CAR HAD BEEN DRIVEN AND PARKED WHEN I LATER WENT TO START THE CAR AND NOTHING WORKED. THE PARKING BRAKE WAS ON AND IT COULD NOT BE TURNED OFF. AFTER BEING TOWED TO THE DEALER, I WAS TOLD THE PROBLEM WITH ALL THE ELECTRICAL MALFUNTIONS WAS A LOOSE GROUND. *TR

ON THE FIRST OCCURRENCE I BRAKED SMOOTHLY AT A TRAFFIC LIGHT THAT WAS RED AS I APPROACHED. THE VEHICLE STOPPED AND THEN THE ENGINE REVVED AND LURCHED FORWARD SLOWLY 3 TO 4 TIMES TAKING ME THROUGH THE INTERSECTION AS I WAS PRESSING ON THE BRAKE. I COULD NOT STOP THE VEHICLE. ONCE THROUGH THE INTERSECTION I TOOK MY FOOT OFF THE BRAKE AND APPLIED THE GAS PEDAL AND DROVE TO A NEARBY PARKING LOT. WHEN I CAME OUT OF A STORE AFTER 45 MINUTES, I TESTED THE BRAKES BY DRIVING SLOWLY IN THE PARKING LOT AND APPLYING THE BRAKES SEVERAL TIMES. EACH TIME BUT ONE THE ENGINE REVVED WHILE I HAD MY FOOT DELIBERATELY ON THE BRAKES, NOT ON THE GAS OR GAS AND BRAKE. IF I REMOVED MY FOOT FROM THE BRAKE, THE REVVING STOPPED AND GAS OPERATED APPROPRIATELY. I DROVE HOME AND CALLED THE DEALER WHO HAD IT TOWED, CHECKED IT OUT FOR A COUPLE OF DAYS, COULD NOT REPRODUCE THE PROBLEM AND SAID IT WAS FINE. IT WAS RAINING ON THE DAY OF THE OCCURRENCE. THE SECOND OCCURRENCE HAPPENED 6 DAYS AFTER THE FIRST, ANOTHER RAINY DAY. I BRAKED AT A STOP SIGN. THE VEHICLE STOPPED AND THEN THE ENGINE REVVED AS I WAS PRESSING ON THE BRAKE, THEN LURCHED FORWARD ONCE INTO THE INTERSECTION. I IMMEDIATELY REMOVED MY FOOT FROM THE BRAKE AND DROVE FORWARD. THIS DID NOT REPEAT AS I DROVE HOME. AGAIN THE CAR WAS TOWED TO THE DEALER, CHECKED OUT BY THE DEALER AND AN ENGINEER FROM BMW NA AND NOTHING COULD BE REPRODUCED. THEY TOLD ME TO TAKE THE CAR HOME. IT HAD TO BE MY ERROR. I OBJECTED THAT I HAVE NEVER HAD ANY SIMILAR PROBLEM WITH ANY OTHER CAR I'VE DRIVEN INCLUDING THE TWO BMW LOANERS THEY SUPPLIED. I TOLD THEM I WAS UNHAPPY WITH THE DECISION NOT TO CHECK IT OUT FURTHER ESPECIALLY SINCE THEY HAD NOT MADE ANY ATTEMPT TO TEST IT IN THE RAIN. BMW NA REPRESENTATIVE WAS ADAMANT THAT IT COULD NOT BE THE VEHICLE. *TR

ON FEBRUARY OF 2013 WHILE I WAS BACKING OUT OF A PARKING LOT, THE REAR WINDSHIELD WIPER STARTED BY ITSELF AND SPRAYED ALL THE WASH FLUID UNTIL THE TANK DRAINED AND KEPT MAKING A LOUD NOISE (AUDIBLE FROM INSIDE AND OUTSIDE OF THE CAR) EVEN AFTER I TURNED OFF THE CAR ENGINE. I TOOK THE CAR TO A DEALER AND I WAS TOLD THE PROBLEM IS DUE TO FAULTY JUNCTION BOX. IT TOOK THEM TWO WEEKS TO GET A NEW JUNCTION BOX & REPLACE IT. AFTER ONE YEAR, ON FEBRUARY 7 2014, THE SAME PROBLEM OCCURRED BUT THIS TIME IT IS THE FRONT WINDSHIELD WIPER THAT STARTED BY ITSELF, DRAINED THE WASH FLUID TANK AND KEPT MAKING A LOUD NOISE. TOOK THE CAR TO A DEALER THE SAME DAY & I'M STILL WAITING FOR MY CAR TO BE FIXED. I WAS TOLD BMW IS AWARE OF THE PROBLEM WITH THE JUNCTION BOX WITH X3 CARS AND YET THEY DON'T NOTIFY OWNERS AND REPLACE THE FAULTY JUNCTION BOX UNTIL AFTER THE PROBLEM OCCURS (IT USUALLY TAKES MORE THAN A WEEK TO GET A REPLACEMENT JUNCTION BOX). IN MY OPINION THIS COULD BE A SAFETY ISSUE; FOR INSTANCE IF THE WASH FLUID TANK IS DRAINED WHILE THE CAR IS BEING DRIVEN IN A BAD WEATHER DAY ( SUCH AS HEAVY SNOW) WHICH REQUIRES TO FREQUENTLY CLEAN THE WINDSHIELD, IT PREVENTS THE DRIVERS ABILITY TO CLEAN THE WINDSHIELD AND COULD IMPAIR HIS/ HER VISION AND COULD LEAD TO AN ACCIDENT. BMW SHOULD RECALL ALL AFFECTED CARS AND REPLACE THE JUNCTION BOX BEFORE SOMEONE GET INJURED. *TR

TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE FROM A STOP THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER INSPECTION, THEY ADVISED HER THAT THE VEHICLE WAS ACTING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. THE CURRENT MILEAGE WAS APPROXIMATELY 200. THE VIN WAS UNAVAILABLE. *TR

2013 BMW X3. CONSUMER WRITES IN REGARDS TO POSITION OF FRONT SEAT HEAD RESTRAINTS. *LD THE CONSUMER STATED THE POSTION OF THE HEAD RESTRAINTS WERE UNCOMFORTABLE AND PAINFUL. UPDATED 11/06/2017*JS

TL* THE CONTACT OWNS A 2013 BMW X3. AFTER THE CONTACT ADDED COOLANT TO THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AND "COOLANT LOW, REFILL COOLANT AND CHECK STATUS" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO STEVEN'S CREEK BMW (4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (800) 298-1501) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 70,000.