2013 BMW X3

BMW knows there is a problem with the 2013 x3 timing chain. I have continuously had my BMW serviced at there shops. Never once when my car was in for service did they mention the issue or proactively check. My vehicle now has the issue per the dealership snd indicated it is approximately a 20k repair which they included a new engine. I also followed BMWs recommendation to have the oil changed 1year or when miles were hit per their change program. Just has the oil changed in November and at the end of December now timing chain issues. Again multiple times this issue could have been identified and proactively fixed while under warrenty. Also has issues where the material on the glove box peeled off. BMW is also aware of this issue. Poor design and quality on these models/engine. Thank goodness i was not on the expressway when drivabilty issuev occurred!!!

While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared, immediately followed by a “low oil pressure” warning. Within seconds, the engine lost all power and shut off completely while the vehicle was in motion. I had to coast and steer the car off the roadway and push it to safety with the help of others. My safety and the safety of other drivers were at risk due to the sudden and complete loss of propulsion in active traffic. An independent BMW-trained service center confirmed that the engine suffered catastrophic internal damage caused by failure of the timing chain system. This timing chain defect is well documented in BMW’s N20 engines and is the subject of a class action lawsuit. The vehicle is now completely undriveable and remains at the repair facility. Engine replacement is the only option and is estimated between $12,000–$15,000, far exceeding the value of the vehicle. The failed engine and vehicle are available for inspection upon request. The problem has been reproduced and confirmed by an independent BMW specialist. BMW has not yet inspected the vehicle, although I did call and report to BMW North America. They have not responded to my numerous calls and outreach. No police or insurance representatives have inspected it because there was no collision, just sudden engine failure. There were no symptoms before the incident. The drivetrain and oil pressure warnings appeared only moments before the engine shut down. I had no opportunity to safely exit traffic before the vehicle lost power completely. This sudden failure due to a known engine defect presents a significant safety concern.

The car experienced major issues and nearly stalled while driving. It was pulled off a road into a driveway where it caught fire and burned to the ground. No recall information was ever sent to my house. Very dangerous occurrence. We are lucky that no one was hurt.

I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 miles of normal driving, the vehicle suffered a sudden and complete engine failure without warning. The independent diagnostic determined the failure was due to a timing chain and oil pump drive chain defect, which is a well-documented issue in BMW N20 engines. This defect has been acknowledged by BMW through Technical Service Bulletin SI B11 03 17 and the national class action settlement Bang v. BMW of North America. The defect causes premature wear and eventual breakage of the timing chain components, resulting in catastrophic engine damage. My vehicle is now inoperable, and the cost to repair exceeds $7,500 — far more than the vehicle’s value. There were no prior warning lights, noises, or messages. This sudden engine failure creates a safety risk, as the vehicle could lose power unexpectedly while driving. No authorized BMW dealer had ever performed timing chain replacement on this vehicle, and the issue was not disclosed at the time of sale. I am filing this complaint so NHTSA is aware of the widespread nature and serious safety implications of this defect.

The contact owns a 2013 BMW X3. The contact stated that after starting the vehicle, smoke was noticed leaking from under the hood. The contact stated that after she opened the hood, the vehicle caught on fire. No warning lights were illuminated. In addition, the contact stated that she and a neighbor had extinguished the fire utilizing a fire extinguisher. No police report was filed. The fire department did not arrive on scene. The vehicle was not towed. The vehicle was not deemed a total loss. The contact was burned on her hand however, she did not seek medical attention. Upon further inspection, the contact noticed that spark plug wires and other unknown parts were burned. The contact stated that the vehicle was previously seen by a local dealer for recall repair; however, the vehicle was not diagnosed with any recall-related failures and was diagnosed as needing a timing change replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact took the vehicle to the dealer for the recall repair; however, the dealer found no signs of contamination and installed a water pump connector cap. The contact stated that a month after the repair, the engine was overheating while idling, and there was while smoke coming from the engine with an unknown warning light on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic, where the water pump and the battery were replaced. The mechanic informed the contact that the water pump connector cap was faulty and had caused the failure. The contact was reminded by his wife of the water pump recall and that the connector cap was replaced due to the recall. Despite the repair, the vehicle shut off soon after starting the vehicle. Due to the failure, the vehicle was towed to a BMW specialist, who discovered that an antifreeze leak had caused corrosion of several electrical wires inside the engine. The specialist informed the contact that the vehicle needed two engine wiring harnesses, an engine computer, and an IVM (Integrated Supply Module). The manufacturer was notified of the failure, and the contact filed paperwork online to be reimbursed for the repairs made to the vehicle. The manufacturer denied the reimbursement because the vehicle had been serviced by an independent mechanic and not a dealer. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact called on behalf of the owner of a 2013 BMW X3. The contact stated that the owner received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while her mother was driving 60 MPH, the vehicle jerked, with an abnormal sound coming from the engine before the engine seized. The message "Service Engine" was displayed. After several attempts, the vehicle was able to restart; however, an abnormal sound was coming from the engine. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact had received the notification after the failure. The manufacturer was not made aware of the failure. The failure mileage was 116,262.

I am submitting this report to highlight a serious safety defect involving premature timing chain failures in BMW vehicles. The case relates to a 2013 BMW X3, but the problem is widely documented across multiple BMW models from this production era. The timing chain is intended to last the lifetime of the engine. If it stretches, loosens, or fails, the engine can shut down immediately, causing sudden loss of power steering, power brakes, and overall control of the vehicle. This creates an extreme risk of accidents at highway speeds or in traffic. Unlike tires or brakes, this is not a normal wear component and should not fail under ordinary driving conditions. In this vehicle, the timing chain issue was identified at under 72,000 miles. A timing chain should last well over 400,000 miles under normal operation. The premature failure reflects a design flaw, not normal aging or maintenance. The vehicle had recently undergone major servicing at a BMW authorized dealer. At that time, the timing belt and other components were replaced at significant cost. The dealership did not disclose any timing chain concerns during that service. Only shortly afterward, during a recall-related visit, did they report that the timing chain required replacement, with a repair estimate of several thousand dollars. This matter was raised with BMW of North America, including a direct letter to its CEO. BMW acknowledged receipt but declined to take responsibility, treating the matter as outside warranty coverage rather than as a safety defect. The timing chain issue is widely reported, and BMW is aware of it. The sudden engine failure that can result from this defect presents a major safety hazard that warrants NHTSA’s attention.

The contact owns a 2013 BMW X3. The contact stated that while operating the vehicle, there was smoke coming from under the hood of the vehicle, and there was oil leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the engine gasket was faulty and needed to be replaced. Additionally, the contact was informed that the subframe of the vehicle was rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that for the past several months the vehicle needed several attempts before the vehicle started. The contact called a dealer and was informed that parts were not available. The vehicle was not diagnosed or repaired. The failure mileage was approximately 114,000. Parts distribution disconnect.

There has been no communication from bmw regarding the engine coolant pump recall besides the initial notice of the recall. I have not been able to drive my vehicle for almost 3 months because the engine coolant pump could leak onto electrical components and cause a fire. I have been unable to obtain a loaner vehicle during this time and this is affecting my livelihood.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine stalling and would not restart immediately while in traffic. I was able to get to side of road and restart engine after a few minutes. NHTSA campaign number: 23V707 should have covered the repair/replacement of vanos bolts. BMW is not authorizing the repair under the recall by excluding my VIN number form their voluntary recall.

As I was backing up, my car suddenly accelerated. I was shocked and tried to brake as fast as I could. I did slow down, but still hit a car that was parked nearby. This happened at a gas station. I did have the codes read, but nothing showed up. There were no warning indicators. At first I thought it was a driver error on my part, but after a great deal of thought and internet searching, I believe this to be car issue. I do have the surveillance security camera video from the gas station.

The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormal sound coming from the vehicle, with the drivetrain warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a stretched timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , suddenly showed “low coolant” indicator and yellow engine light which turned red after sometime and the car stalled complelely on the road that caused huge safety risk for me the driver and incoming traffic. Had to call 911 to help manage incoming traffic and help with towing the car to the dealership. Dealership reported engine timing chain and pump failure and recommending replacing them along with total engine replacement at a cost of $21000. There is also an open recall for this car, which was not fixed by the dealership (NHTSA Recall Number 24V608: ENGINE COOLANT PUMP) and I was told there is no remedy for this available. Due to the severe damage to car owing to faulty engine coolant pump and engine timing chain, I request NHTSA to order a recall and fix of all defective BMW 2013 X3 engines, coolant and fuel pumps by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2013 BMW X3. The contact stated while driving 45 MPH, there was smoke coming from the engine compartment and the vehicle suddenly lost automotive power. The contact exited the vehicle and discovered a fire on the water pump. The fire spread throughout the entire vehicle causing major cosmetic damage. No warning light was illuminated. The vehicle was towed to an auto body shop where it was determined that the vehicle was totaled. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 BMW X3. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact stated that the engine overheating warning light was illuminated. The contact stated that there was an abnormal odor in the cabin of the vehicle. The contact was unable to restart the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that low oil pressure had damaged the engine and the entire engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact related the failure to the recall. The failure mileage was approximately 139,000.

The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 BMW X3. The contact stated that while driving at an undisclosed speed, an unknown message displayed, and the vehicle lost motive power. The check engine warning light was illuminated. Additionally, the low brake fluid message displayed intermittently even when the brake fluid level was not low. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 130,000.