2008 BMW X5 Complaint Log

THERE HAS BEEN A RECALL ON THE DRIVER SIDE AIR BAG SINCE 2/5/2016 AND THE PASSENGER'S SIDE AIR BAG SINCE 5/25/2016. WHEN I CONTACT BMW THEY HAVE NO INFORMATION ON WHEN THIS WILL BE REPAIRED, AND I AM NOW RELUCTANT TO DRIVE THE CAR.

FRONT PASSENGER SEAT AIRBAG SENSOR FAILURE. *TR

WARNING CAME ENGINE OVERHEATING STOP AND CALL DEALER.COOLING FAN BLOWING AT FULL SPEED AS IF PLANE HAS STARTED. TOOK TO LOCAL MECHANIC WHO DIAGNOSED WATER PUMP FAILURE AND TOLD AFTER 5 YEARS MAJORITY OF THESE CARS HAVING THIS PROBLEM AND HE HAS REPAIRED MANY OF THEM. *TR

TL*THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE MESSAGE 'ENGINE TEMPERATURE HIGH, DRIVE SLOWLY TO COOL THE ENGINE' AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC AUXILIARY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

BMW PASSENGER SEAT AIRBAG/SEAT RESTRAINT SYSTEM HAS A MALFUNCTION. THE SYSTEM SAYS THERE IS A PROBLEM WITH THE PASSENGER SEAT AND/OR AIRBAG RESTRAINT SYSTEM OR SEATBELT OR BELT TENSIONERS. THERE IS A RED LIGHT ON THE DASH INDICATING FAILURE OF THE SYSTEM. THIS LIGHT COMES AND GOES. SOMETIMES THE LIGHT COMES ON EVEN WHEN NO ONE IS IN THE SEAT. I'VE GOOGLED THIS AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH THIS. I'M NOT SURE IF THE AIRBAG IS REALLY EFFECTED OR IF IT IS A SENSOR MALFUNCTION. I SEE THERE ARE SIMILAR COMPLAINTS LISTED HERE FOR THIS SAME ISSUE. *TR

A BRAKE LAMP MALFUNCTION LIGHT CAME ON THE DASH BOARD FOR THE RIGHT TAIL LIGHT, THE MECHANIC OPENED THE PANEL TO REPLACE THE BULBS BUT FOUND THAT THE BRAKE LIGHT HOUSING WAS BURNED AND MELTED AND NEEDED TO BE REPLACED. AFTER LOOKING OVER OTHER LIGHTENING COMPLAINTS, IT SEEMS AS THOUGH THIS IS A COMMON ISSUE WITH THE 2008 BMW X5 AND A POTENTIAL FIRE HAZARD. IT IS ALSO EXPENSIVE TO REPLACE, MY MECHANIC IS QUOTING OVER $600 FOR ONE SIDE AND I FEAR I WILL HAVE AN ISSUE WITH THE OTHER SIDE. THIS SHOULD BE ADDRESSED BY BMW BEFORE THERE ARE ANY FIRES AS A RESULT OF THE DEFECTIVE TAIL LIGHT HOUSING. *JS

MY SON LEAN FORWARD AND TURNED LEFT TO GRAB AN ITEM FROM MY DAUGHTER IN THE BACK SEAT. ALL OF THE SUDDEN THE PASSENGER SAFETY RESTRAINT SYSTEM MALFUNCTION LIGHT CAME ON. NOW IT COMES ON CONTINUOUSLY WHEN A FRONT SEAT PASSENGER MOVES SLIGHTLY. I RESEARCHED ONLINE AND NOTED THAT RECALL HAS BEEN DONE FOR NUMEROUS BMW CARS, BUT JUST NOT MY YEAR MODEL. I BELIEVE THIS IS MANUFACTURE DEFECT AND THEY SHOULD FIX IT. *TR

MY 2008 X5 3.0SI STARTED JUST OUT OF THE BLUE TO HAVE THIS SUPER LOUD FAN NOISE WHILE DRIVING IN TOWN TO PICK UP MY KIDS. IT WAS NOT EVEN HOT OUTSIDE SO I WAS WONDERING WHAT'S WRONG WITH IT. ALSO GOT THE WATER OVERHEATING WARNING. BROUGHT THE CAR TO THE DEALER AND IT WAS DETERMINED THAT THE WATER PUMP WAS FAULTY. COST ME ALMOST $1400.00 AND THE CAR HAD ONLY 37000 MILES ON THE CLOCK. WHY IS THERE NO RECALL FOR THE 2008 6CYLINDER ENGINE?

MY WIFE WAS DRIVING TO PICK UP MY SON FROM SCHOOL AND SHE NOTICED A LOUD HUMMING NOISE AFTER ABOUT 15 MINUTES INTO THE DRIVE. THE RADIATOR FAN KICKED IN BECAUSE THE ENGINE COOLANT GOT ABOVE A CERTAIN TEMPERATURE. AFTER 10 MINUTES THE WARNING LABEL POPPED UP TO STOP AS SOON AS POSSIBLE DUE TO COOLANT TEMPERATURE HIGH. ALSO NO HOT AIR WAS COMING FROM THE HEATER. MY SUSPICION THAT THE ELECTRIC WATER PUMP WAS FAILED WAS ALSO CONFIRMED BY MY DEALER BILLJACOBS OF NAPERVILLE WHICH DID THE REPAIR ON THE 31.MARCH 2015.

WHILE DRIVING ON INTERSTATE 95 IN PHILADELPHIA PENNSYLVANIA JUST NORTH OF THE AIRPORT MY VEHICLE SIMPLY SHUT OFF IN POST GAME RUSH HOUR TRAFFIC. THE ENGINE STOPPED RUNNING AND THE POWER STEERING AND POWER BRAKES FAILED. IT WAS NOTHING SHORT OF A MIRACLE THAT ME AND MY SON WERE NOT HARMED AND THAT WE WERE ABLE TO MUSCLE TO CAR OFF THE ROAD. THIS CAR HAD 66,000 MILES ON THE ODOMETER AND ACCORDING TO BMW, AFTER MY CALL, WAS NOT PART OF THE 2008 X5'S VOLUNTARY RECALL FOR THIS MODEL YEAR WITH NORMALLY ASPIRATED IN-LINE 6 CYLINDER ENGINES TO REPLACE THE LOW- PRESSURE FUEL PUMPS. INTERESTINGLY, IN THE BMW PRESS RELEASE DATED OCTOBER 26, 2010 - 1130 AM EDT THEY STATED THAT THEY HAD NOTIFIED THE NTSBA THAT THESE PUMPS FAIL ON MY MAKE AND MODEL OF WHICH THEY RECALLED 20,800 CARS, THE ENGINE WILL STOP RUNNING AND THE DRIVER WILL LOSE POWER ASSIST FOR THE STEERING AND BRAKES. WOW, AT 50 MPH ON A SUPER HIGHWAY THAT WAS A NIGHTMARE AND EXTREMELY DANGEROUS. *TR

I HAD THE LIGHT BULB SENSOR ILLUMINATE IN MY CAR. I BROUGHT THE CAR TO THE LOCAL BMW DEALER FOR LIGHT BULB REPLACEMENT. THE REAR PARKING BRAKE LENSES ARE FUSED TO THE PARKING BRAKE LIGHT BULBS. THE LIGHT BULB CAN NOT BE REMOVED. THERE IS A POSSIBILITY OF THIS LENS CATCHING ON FIRE THERE ARE MARKS ON THE LENS COVER THAT SHOWS THIS. I SPOKE TO BMW NORTH AMERICA AND THEY WOULD NOT REPLACE. THIS IS A SAFETY ISSUE IT COULD CATCH ON FIRE. I CAN NOT REPLACE THE BULB WITHOUT REPLACING BOTH LENSES. MY CAR WILL NOW NOT PASS INSPECTION IN MY STATE DUE TO THIS ISSUE.. *TR

ON A RECENT RIDE HOME FROM VACATION (SUMMER 2014), MY FAMILY AND I HAD TO ENDURE OUR 2008 BMW X5 STALLED OUT AND SLOWED TO ABOUT 30 MPH ON INTERSTATE 95. THERE WERE NO WARNINGS OF A POTENTIAL PROBLEM OR ANY UPCOMING MAINTENANCE NEEDED. THE INFORMATION SCREEN STATED CRUISE CONTROL/ENGINE MALFUNCTION. WE WERE EXTREMELY SURPRISED, OVERLY ALARMED AND FRIGHTENED AS THIS WAS A DANGEROUS AND UNSAFE EVENT. WE WERE NOT USING AND HAVE NEVER USED THE CRUISE CONTROL. MY FAMILY WAS SCARED OF THIS UNSAFE ORDEAL BUT THANK GOD, NO ONE WAS INJURED. AFTER RESEARCHING THESE CONDITIONS, WE FOUND THIS SIMILAR INCIDENT OCCUR TO MANY OTHER X5 BMW OWNERS AND DATE BACK AS FAR AS 2001. THIS THROTTLE BODY DEFECT IS A SAFETY ISSUE AND CAN CAUSE BODILY HARM OR DEATH. IF THIS CAR DECREASES IN POWER, ESPECIALLY ON AN INTERSTATE, SERIOUS AND DEADLY ACCIDENTS CAN OCCUR. QUITE INTERESTING IS THAT THIS SAME DIAGNOSIS WAS IDENTIFIED WITH PREVIOUS OWNERS WHO'VE ONLY OWNED THEIR VEHICLES LESS THAN A YEAR. RESEARCH SHOWS THIS CONDITION HAS BEEN AN ISSUE FOR THE PAST 10 YEARS AND BMW HAS NOT ACKNOWLEDGED, RECALLED AND CORRECTED THE PROBLEM. MY 2008 BMW X5 HAS ABOUT 52,000 AND RECEIVE REGULAR MAINTENANCE ON TIME AND AS REQUIRED. MORE IMPORTANT, THE DAY BEFORE THE INCIDENT WE CHECKED THE VEHICLE SYSTEM CHECK AND ALL SYSTEMS WERE "OK." AND TWO DAYS LATER, THE CAR SHUT DOWN WITH NO WARNING. MY CAR WAS TAKEN TO NORTHWEST BMW IN OWINGS MILLS WHO DIAGNOSED THE PROBLEM AS A THROTTLE BODY DEFECT. *TR

I GET THE SEAT BELT ON LIGHT AND SOMETHING SIMILAR TO THAT BUT WITH THE AIRBAG LIGHT ON. THIS IS ONLY ON THE FRONT PASSENGER SIDE. NO PASSENGER BUT LIGHT IS ON WITH THE CHIME AS WELL. *TR

THE 2008 X5 3.0L STARTED TO SOUND LIKE A JET ENGINE WITH THE SUPER LOUD FAN NOISE. I THOUGHT THE CAR WAS GOING TO BLOW UP. TOOK THE CAR IN FOR REPAIR, AND LUCKILY THE ENGINE HADN'T OVERHEATED YET. THEY FOUND THAT THE WATER PUMP WAS FAULTY, WHICH CAUSED THE WIRING TO BURN OUT, AND OBSERVED OIL LEAKAGE NEAR ENGINE. IF I HAD DRIVEN THE CAR ANY MORE, IT WOULD HAVE CAUSED SIGNIFICANT DAMAGE TO THE ENGINE OF THE VEHICLE. BMW SERVICE CENTER TOLD ME THAT I HAVE TO REPLACE THE WATER PUMP, THERMOSTAT, AND OTHER PARTS INCLUDING GASKET SOMETHING. THANK YOU. *TR

I WAS TRAVELING ON I-78 EAST IN PENNSYLVANIA, APPROACHING EXIT 59, AND SUDDENLY THE CAR JERKED AND BEGAN TO DECELERATE. AT THAT TIME MY SPEED WAS 40 MPH. THAT PART OF THE INTERSTATE IS PRETTY MUCH UPHILL, THAT'S WHY I WAS DRIVING AT A REDUCED SPEED. WHEN I PRESSED DOWN ON THE GAS PEDAL A LITTLE MORE THAT'S WHEN THE TRANSMISSION MALFUNCTION WARNING LIGHT APPEARED. I IMMEDIATELY PULLED OFF ONTO THE SHOULDER. I HAD MY CAR TOWED TO THE NEAREST BMW DEALERSHIP AND WAS TOLD A NEW TRANSMISSION WILL COST ME $7,776.45 EXCLUDING LABOR AND TAXES. IT'S BAFFLING THAT AN X5 WITH 73K MILES WOULD NEED A TRANSMISSION THAT SOON. *TR

MY BMW OCCASIONALLY STALLS AT A LOW SPEED AFTER A BRAKE OR IN A TURN. THE ENGINE IS QUIETLY OFF AND THE ENGINE LIGHT IS ON. WHEN I RESTART THE ENGINE, THE ENGINE LIGHT IS OFF AND IT DRIVES NORMAL. IT LOOKS LIKE A MINOR PROBLEM, BUT CAN BE HAZARDOUS. AT ONE TIME, MY CAR STALLED AFTER I MADE A BRAKE AND STARTED TO TURN. SUDDENLY I FEEL THE STEER WHEEL IS LOCKED AND I LOST SOME BRAKE FORCE. I ALMOST CRASHED INTO THE BRICK FENCE AT THE SIDE OF THE ROAD. IT WAS REALLY SCARY. I THINK IT COULD BE EVEN MORE DANGEROUS IF IT HAPPEN IN CERTAIN CIRCUMSTANCES, FOR EXAMPLE, BRAKE BEFORE ENTERING A HIGHWAY, SLOW TURNING ON A BRIDGE. I'VE SENT MY CAR TO THE DEALER AND THEY TRACED NO ERROR AND PROBLEMS, AND ASK ME TO DRIVE UNTIL THE PROBLEM BECOME MORE OBVIOUS. I WOULDN'T DO THIS BECAUSE WITH THIS PROBLEM THE CAR MAY BECOME A KILLING MACHINE FOR MYSELF AND OTHER PEOPLE ON THE ROAD. I DO HOPE YOU CAN HELP ME TO CONTACT BMW TO FIND A SOLUTION. *TR

TRAVELING ON EXPRESSWAY AT APPROX 60 MPH COLLIDED WITH A VEHICLE HITTING HIM ON REAR. I SUSTAINED INJURY TO MY CHEST AS A RESULT OF IMPACT AGAINST THE STEERING WHEEL BECAUSE THE AIRBAG DIDN'T DEPLOY. I LEARNED THAT BMW HAS RECALLED AIRBAGS ON SEVERAL MODELS AND BELIEVE THE 2008 X5S SHOULD BE INCLUDED IN THE RECALL. MY VEHICLE IS AT A COLLISION CENTER BUT I CAN MAKE IT AVAILABLE IN CASE NHTSA EXPERTS WOULD LIKE TO INVESTIGATE IF AIRBAG SENSORS ARE WORKING PROPERLY ON THIS MODEL. IF INDEED THE AIRBAGS ON THE 2008 BMW X 5S ARE NOT WORKING PROPERLY, I'D LIKE FOR THE MANUFACTURER TO CREATE PUBLIC AWARENESS TO PREVENT ANY SERIOUS INJURIES AND/OR FATALITIES FROM HAPPENING. *TR

THE CAR WOULD NOT STARTOR STALL AT THE TRAFFIC LIGHT

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY WIRES WERE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

WHEN I WAS DRIVING AROUND 30 MPH AND ABOUT TO MERGE ONTO THE HIGHWAY, AN ORANGE WARNING SIGN CAME UP THAT THE ENGINE WAS OVERHEATING AND THEN IMMEDIATELY AFTERWARD A RED SIGN CAME UP STATING THAT THE ENGINE WAS OVERHEATED AND I COULD HEAR THE LOUD NOISE FROM THE FAN. IMMEDIATELY AFTER THAT THE VEHICLE STALLED AND I HAD TO PULL OVER TO THE SHOULDER. I WAITED FOR ABOUT 15 MIN. AND WHEN I RESTARTED THE VEHICLE, THE FAN WAS STILL LOUD AND THE RED ENGINE OVERHEATED SIGN CAME UP AGAIN. I THEN HAD THE VEHICLE TOWED TO A REPAIR FACILITY. THEY DIAGNOSED THE ISSUE AS A DEFECTIVE ELECTRIC WATER PUMP AND SAID THAT THE WATER PUMP AND THERMOSTAT NEED TO BE REPLACED. THE ESTIMATE FOR REPAIR INCLUDING PARTS AND LABOR IS AROUND $1700.00. THE VEHICLE IS BEYOND THE 4 YEAR, 50000 MILES WARRANTY AND APPARENTLY THERE ARE NO RECALLS FOR THIS ISSUE. SEARCHING THE INTERNET, I AM SEEING NUMEROUS COMPLAINTS FROM 2008 BMW X5 OWNERS WHO EXPERIENCED THIS EXACT SAME ISSUE AND HAD THE SAME DIAGNOSIS. THIS IS A VERY SERIOUS SAFETY ISSUE - WHEN DRIVING ON A BUSY HIGHWAY AND SUDDENLY LOSING ALL POWER IN THE VEHICLE, VERY FEW DRIVERS WOULD BE LUCKY ENOUGH TO PULL OVER SAFELY AND AVOID A SERIOUS ACCIDENT. I REQUEST THAT THE NHTSA CONSIDER THIS SERIOUS SAFETY ISSUE FROM A RECALL PERSPECTIVE DUE TO THE POTENTIAL HARM IT CAN DO TO THE LIVES OF MOTORISTS WHO MAY NOT BE LUCKY ENOUGH TO AVOID A SERIOUS CRASH. I BELIEVE THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR THE BASIC SAFETY OF THE VEHICLE. THEY SHOULD THE NEEDFUL TO HELP OWNERS FIX THE ISSUE PROACTIVELY, BEFORE IT CAUSES HARM TO MORE MOTORISTS. *TR

WHEN A PEOPLE SEAT ON THE PASSENGER SEAT, THE LIGHT "AIRBAG OF THE PASSENGER SEAT IS OFF" IS ON. AND THE LED PANEL SHOWS "RESTRAIN SYSTEM MALFUNCTION". I GET MY CAR CHECKED AT THE DEALERSHIP, THEY SAID THIS IS DUE TO THE FAULT OF THE SENSOR IN THE SEAT AND WILL MAKE THE AIRBAG NOT DEPLOY IN AN ACCIDENT. ACTUALLY, THIS PROBLEM HAS BEEN THERE FOR A WHILE BUT ONLY HAPPEN OCCASIONALLY (ONE TIME A MONTH), AND CAN BE SOLVED BY CHANGE SITTING POSITION A LITTLE BIT. WHEN I CHECKED IN THE SERVICE, NOTHING WRONG WAS FOUND. HE SAID THE SAME PROBLEM EXISTS IN OLDER MODELS (E.G. 2005, 2006), WHICH ARE IN THE RECALL LIST OF BMW. BUT MINE IS NOT IN AND I NEED TO PAY $1400 TO GET IT REPAIRED. I THINK THIS IS A REALLY IMPORTANT ISSUE SINCE IT DISABLES THE AIRBAG, WHICH IS THE MOST IMPORTANT SAFETY EQUIPMENT. MY CAR IS IN A VERY GOOD CONDITION AND SERVICED REGULARLY. THERE IS NO REASON IT FAULTS IN SUCH A LOW MILEAGE AND AGE. MANY USERS IN THE BMW FORUM HAS THE SAME ISSUE, BUT IS UNDER RISK OR GOT TO PAY FOR THE REPAIR. I HOPE BMW CAN TAKE CARE OF THIS ISSUE TO RECALL THE CARS THAT ARE POTENTIALLY IN RISK. *TR

I WAS DRIVING HOME FROM STORE WHEN THE COOLANT FAN CAME ON AND WOULD NOT GO OFF. DISPLAY STATED THAT THE ENGINE WAS OVER HEATING AND IF IT CONTINUES TAKE IT IN FOR SERVICE. THE NEXT MORNING I TURNED ON THE CAR AND THE SAME THING HAPPENED AND WAS TOLD NOT TO DRIVE THE CAR BECAUSE COULD DAMAGE THE ENGINE. HAD THE CAR TOWED AND WAS TOLD THAT IT WAS THE RADIATOR. WAS TOLD THAT BMW RESIGNED THE RADIATOR THERE FOR THE HOSES HAD TO BE DONE OVER. THERE WAS NEVER ANY OTHER INDICATION PRIOR TO THIS. WAS ON MY WAY DRIVING OUT OF TOWN. LOOKED ONLINE AND IT APPEARS THAT THIS IS A COMMON PROBLEM. THIS SHOULD NOT BE HAPPENING WITH ONLY 46,000 MILES ON THE CAR. I HAVE BEEN THE ORIGINAL OWNER. *TR

RIGHT REAR SUNROOF DRAIN DID NOT DRAIN PROPERLY CAUSING ELECTRICAL MALFUNCTION INCLUDING FAILURE OF ALL SAFETY AND DASH GAUGES - (INCLUDING SPEEDOMETER, GAS GAUGE) ON INTERSTATE AT FREEWAY SPEED. REPAIRS EXCEED $1,500.00. *TR

WHILE DRIVING AT 35 MPH A LOUD NOISE STARTED COMING FROM ENGINE COMPARTMENT, SOUNDED AS IF THE FAN WAS RUNNING AT WARP SPEED. A FEW MILES LATER A WARNING CAME ON STATING ENGINE WAS RUNNING HOT, I PULLED OFF TO THE SIDE OF THE ROAD AND ALLOWED IT TO COOL DOWN. AFTER IT COOLED DOWN I DROVE 2 MORE MILES TO MY OFFICE AND CALLED A TOW TRUCK TO SEND TO BMW DEALERSHIP. BMW INFORMED ME THE ELECTRIC WATER PUMP WENT OUT AND NEED REPLACEMENT AT A COST OF $1400.00. INTERNET SHOWS 38,000 RECALLS OF X-5 FOR WATER PUMP PROBLEM BUT JUST MY LUCK MY CAR IS EXCLUDED. I AM WAITING ON A RESPONSE FROM BMW USA REGARDING MY REQUEST TO HAVE ISSUE COVERED. MY VEHICLE HAS ONLY 40,000 MILES AND WE HAVE ALREADY REPLACED THE FUEL PUMP, THE FUEL PUMP RELAY AND NOW THE WATER PUMP. THIS CAR WAS OVER $70,000 WHEN PURCHASED AND YOU WOULD THINK THEY WOULD STAND BEHIND THEIR PRODUCT. *TR

I HAD ALREADY SUBMITTED A COMPLAINT UNDER 10586821 DUE TO THE RADIATOR BUT DID NOT INCLUDE THAT THE MECHANIC SAID THAT THE REASON THAT RADIATOR WENT OUT WAS BECAUSE OF THE MALFUNCTION OF THE WATER PUMP WHICH I ALSO HAD TO REPLACE. I WAS TOLD TO AMEND THE COMPLAINT ONCE RECEIVED BUT I NEVER RECEIVED ANYTHING IN THE MAIL. BMW KNOWS THAT THERE IS A PROBLEM AND REFUSES TO FIX IT. ALSO THE PASSENGER AIRBAG INDICATOR HAS BEEN ON FOR OVER A YEAR. I WAS TOLD THAT I WOULD HAVE TO REMOVE AND HAVE THE AIRBAGS AND SENSORS REPLACE. WHAT IS THE PURPOSE OF HAVING SOMETHING THAT IS SUPPOSE TO BE FOR SAFETY BUT IT'S MALFUNCTIONING. THEREFORE I HAVE AIRBAGS THAT ARE NOT GOING TO PROTECT ANYONE IN THE COURSE OF AN ACCIDENT. THIS IS ALSO A COMMON PROBLEM WITH BMW. THIS IS NOT AN AGE OF CAR ITEM BECAUSE I HAD LESS THAN 40,000 MILES WHEN THE INDICATOR CAME ON. *TR

MY CAR HAS A RECALL REPAIR ABOUT THE BRAKE VACUUM PUMP LEAK. THE DEALER FOUND THE LEAK FROM THE BRAKE VACUUM PUMP BEFORE DID THE RECALL REPAIR, BUT ONLY REPLACED THE BRAKE BOOSTER VACUUM HOSE AND LEAVE THE BRAKE VACUUM PUMP LEAK UNREPAIRED AND QUOTED ME $2800 FOR REPAIRING THE BRAKE VACUUM PUMP LEAK. I CALLED BMW USA CUSTOMER RELATIONS AND WAS TOLD THAT I SHOULD CONTINUE TO TALK TO THE DEALER AND SAID IT'S THE DEALER DECISION. THIS SEEMS NOT RIGHT FOR ME SINCE THE ROOT CAUSE WAS NOT FIXED FOR THE RECALL. PLEASE ADVICE WHAT I SHOULD DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR WAS DRIVEN AT 25 MPH. STOPPED AT DESTINATION FOR APPROX 10 MIN. WHEN RESTARTED MADE LOUD BLOWER SOUND BUT KEPT DRIVING AT 25 MPH. AFTER ABOUT 10-15 SECS, MESSAGE CAME THAT " ENGINE IS OVERHEATED AND DRIVE AT MODERATE SPEEDS" . IN ABOUT 10 SECS AFTER THAT, MESSAGE CHANGED TO " ENGINE OVERHEATED, STOP TO LET IT COOL DOWN" . STOPPED IMMEDIATELY. CALLED AN INDEPENDENT MECHANIC WHO ADVISED HAT CAR BE TOWED TO THEIR GARAGE PROBLEM HAS STILL NOT BEEN DIAGNOSED. CAR IS VERY WELL MAINTAINED. *TR

ON FEBRUARY 15, 2014 AT APPROXIMATELY 10:00 AM, MY 2008 X5 3.0SI HAD AN OVERHEATING ENGINE PROBLEM IN THE MIDDLE OF A BLIZZARD-LIKE CONDITIONS IN THE MOUNTAINS OF NORTH CAROLINA WHERE MY FAMILY AND I WERE VACATIONING. THIS WAS A VERY UNSAFE SITUATION FOR ME, MY WIFE AND THREE YOUNG CHILDREN WHO WERE ACCOMPANYING ME. THE CAR ENTERED INTO A "SAFE MODE", SLOWED DOWN TO ALMOST A COMPLETE HALT, JUST WITH ENOUGH TIME FOR ME TO PULL OFF TO THE SIDE OF A STEEP MOUNTAIN ROAD IN THE MIDDLE OF FREEZING TEMPERATURES. THEN I HAD TO TRY TO FIND A SAFE WAY OUT OF THIS SITUATION. WE HAD TO STAY IN THE CAR FOR SEVERAL HOURS TRYING TO KEEP WARM UNTIL I COULD GET A TOWING SERVICE TO TAKE THE CAR BACK TO THE CLOSEST BMW SERVICE CENTER (85 MILES AWAY) AND FIND A CAR RENTAL SO I COULD GET MY FAMILY TO A SAFE PLACE (I.E. HOME, 115 MILES AWAY). THE SERVICE CENTER FIXED MY CAR AT A COST OF $1,400, AND THEY TRACED THE PROBLEM BACK TO AN ELECTRIC WATER PUMP FAILURE. THIS IS EXTREMELY FRUSTRATING BECAUSE THE VEHICLE HAD MANUFACTURER`S WARRANTY UNTIL BARELY THREE MONTHS AGO, AND THIS EXPENSIVE AND VITAL ENGINE PART FAILS CONVENIENTLY SOON AFTERWARDS. THIS ELECTRIC WATER PUMP OUGHT TO HAVE A LIFE EXPECTANCY OF MORE THAN 6 YEARS/69,000 MILES. IN SHORT, MY FAMILY AND I WERE PUT IN A DANGEROUS SITUATION, AND I HAD TO SPEND MORE THAN $1,800 (INCLUDING TOWING AND CAR RENTAL CHARGES) OUT OF MY POCKET BECAUSE OF A NOTORIOUSLY BAD BMW PART (THE SUBJECT OF NUMEROUS RECALLS AND TECHNICAL SERVICE BULLETINS IN OTHER BMW X5S).

TL* THE CONTACT OWNS A 2008 BWI X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. IN ADDITION, THE CONTACT STATED THAT THE WHEN ACCELERATING, THE VEHICLE WOULD RESIST AND FEEL AS IF IT WAS ATTEMPTING TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE EXHAUST SENOR AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 3/28/14*CN THE CONSUMER STATED THE FIRST INCIDENT HAPPENED IN AUGUST 2013, WITH NO WARNING ON THE HIGHWAY. IT WAS DETERMINED THE WATER PUMP FAILED. UPDATED 04/22/14

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND ENGAGED INTO LIMP MODE. THE VEHICLE THEN STALLED AS THE PARKING BRAKE AND ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKING SYSTEM FAILED AND THERE WAS AN XDRIVE MALFUNCTION. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V518000(FUEL SYSTEM, GASOLINE ) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,150.

THE VEHICLE SHAKES, RUNS ROUGH AND TURNS ITSELF OFF WHEN BRAKING/STOPPED AT RED LIGHTS. I HAVE TAKEN THE CAR TO BMW NAPLES AND ANOTHER REPAIR SHOP. THEY REQUESTED I HAVE A TUNE UP AND REPLACE TWO SENSORS WHICH I HAVE DONE. THOUSAND OF DOLLARS LATER AND THE PROBLEM WAS NOT FIXED. NO ONE CAN TELL ME WHAT THE PROBLEM IS. I HAVE RESEARCHED IT ONLINE AND FOUND OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR BMW X5. *TR

MY CAR IS STOCK INSIDE MY GARAGE WITH A PARKING BRAKE MALFUNCTION ERROR. THE PARKING BRAKES WILL NOT RELEASE EVEN WHEN I TRIED MANUALLY. I HAD TO TOW THE CAR TO THE DEALER TO FIX THE PROBLEM. I CALLED BMW US BUT THEY TOLD ME THAT THERE ARE NO RECALLS TO FIX THIS COMMON PROBLEM WHICH MANY OWNER ARE COMPLAINING ABOUT. *TR

I HAD RECALL SERVICE DONE AT SEATTLE BMW. BRAKE BOOST HOSE REPLACED ON MAY 2013 THEY SAID THEY DON'T HAVE BRAKE BOOSTER PART YET SO THEY GOING TO CALL ME. TODAY I TAKE MY CAR TO SK MOTORSPORT IN BELLINGHAM WA. THEY SAID OIL LEAK ON BRAKE BOOST PUMP. SO I CALLED SEATTLE BMW. THEY TOLD ME TO CALL NWBMW. SO I CALLED THEM THEY SAID THEY DON'T HAVE RECALL SO TOLD ME TO FIX WITH MY MONEY. *TR

THE LOSS OF AIR PRESSURE IS CREATING A POSSIBLE CONTROL ISSUE IF IT FAILS AT HIGHER SPEEDS. IT DEFLATES AT NIGHT WHEN NOT IN USE BUT IF IT OCCURS WHILE DRIVING THEN IS THE QUESTION OF SAFETY. *TR

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED. THE BULB HOLDER HAD TURNED BLACK AND WAS SLIGHTLY MELTED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT ENGINE OIL WAS LEAKING FROM THE VEHICLE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE BRAKE VACUUM. THE VEHICLE WAS NOT REPAIRED, HOWEVER WAS SERVICED RECENTLY UNDER NHTSA CAMPAIGN ID NUMBER 13V045000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. THE VIN WAS UNAVAILABLE.

THE X5 DISPLAYED A DIGITAL MESSAGE ON THE DASH FRONT PANEL STATING: "LEFT BRAKE LIGHT MALFUNCTION". I REMOVED THE PANEL WHERE THE BACK TAIL LIGHTS ARE LOCATED AND FOUND THAT THE DRIVER'S BRAKE LIGHT PLASTIC CARRIER, WHERE THE BULB SITS, WAS BURNT BROWN, MELTED AND CRACKED OPEN. I THEN PROCEEDED TO CHECK THE PASSENGER SIDE AND TO MY SURPRISE, I FOUND THAT THE SAME EXACT CIRCUMSTANCE HAD HAPPENED. I BELIEVE THE BULB IS TOO HOT AND TOO CLOSE TO THE PLASTIC CARRIER, CAUSING THE MELTING. IN MY OPINION, ON TOP OF MAYBE CAUSING AN ACCIDENT DUE THE MALFUNCTION OF THE BRAKE LIGHTS, IT IS AN ELECTRICAL ISSUE, THAT IN THE WORST CASE SCENARIO CAN CAUSE A FIRE. I BELIEVE THIS MATTER SHOULD BE INVESTIGATED BY THE AGENCY. I CALLED BMW AG, MANUFACTURERS AND THEY REPLIED THAT THEY DON'T HAVE A RECALL FOR THIS VEHICLE WITH THIS SPECIFIC PROBLEM. I OWE A 528I, 2010 AS WELL, AND I RECEIVED A RECALL LETTER LAST WEEK TO TAKE IT BACK FOR, AS THEY STATED > THIS RECALL INVOLVES THE BULB CARRIER ("BULB HOLDER") WITHIN THE REAR LAMP. WITHIN THE BULB CARRIER, THE ELECTRICAL CONTACTS MAY BE SUSCEPTIBLE TO CORROSION DUE TO AGING AND ENVIRONMENTAL INFLUENCES. I TOOK THE 528I TO THE DEALERSHIP TODAY AND BOTH TAIL LIGHTS BULB CARRIERS WERE REPLACED, DUE TO THE RECALL NOTICE I RECEIVED, SO IT WAS FIXED TO STANDARDS. I TOOK 8 VERY CLEAR PICTURES OF THE MELTED PLASTIC BULB CARRIER OF THE X5, 2008, I CAN SEND YOU IF NEEDED, TO BACK UP MY COMPLAINT. THANKS FOR THE KIND ATTENTION YOU GIVE TO THIS MATTER AND HOPING TO HEAR FROM YOU IN A VERY NEAR FUTURE, I REMAIN, V/R, BMW X5, 2008, OWNER. *TR

I WAS ABOUT LESS THAN 2 MILES AWAY FROM HOME AND I WAS DRIVING 35 MPH. I HEARD A LOUD FAN SOUND AND IN FEW SEC I GOT A MESSAGE IN THE DISPLAY BOARD SAYING ENGINE OVER HEATING DRIVE SLOWLY. AFTER FEW SECONDS ANOTHER MESSAGE SHOWED IN RED THAT ENGINE IS OVER HEATED AND THE VEHICLE DID NOT MOVE EVEN PRESSING THE PEDAL HARD. THEN I STOPPED THE VEHICLE BY PULLING IT TO THE SIDE AND LET THE ENGINE COOL FOR 15 MIN. THEN I DROVE BACK HOME. WHEN I WAS 50 YARDS AWAY FROM HOME I GOT THOSE TWO MESSAGES BACK ONE AFTER THE OTHER. BUT, I DROVE IT SLOWLY TO THE DRIVE WAY MY HOUSE. THEN I CALLED THE BMW DEALER, LET THE VEHICLED TOWED THEIR AND THE DEALER DIAGNOSED IT AS VEHICLE WATER PUMP IS GONE BAD AND IT CAUSED THE OVER HEAT OF THE ENGINE. BECUSE OF THIS THERMO STAT IS ALOS GONE BAD. THERE IS SOME OTHER PART GONE BAD BECAUSE OF THIS BUT I DID NOT REMEBER IT. THE DEALER TOLD ME THAT IT COST ME 1700 TO FIX THE ISSUE. I CHECKED ON THE INTERNET AND SEVERAL TENS OF PEOPLE HAD THIS ISSUE AND NEEDS TO BE RECALLED BY BMW. *TR

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER HAD TO ORDER THE AIR BAG SENSOR. THERE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE PART AVAILABLE TO COMPLETE THE AIR BAG REPAIR. THE FAILURE MILEAGE WAS 52,000.

I WAS DRIVING ON THE HIGHWAY AT 65MPH SUDDENLY THE VEHICLE DISPLAY THE MESSAGE THAT THE ENGINE TEMPERATURE WAS TOO HOT AND ADVISE ME TO PULL OVER. WITHIN 2 SECONDS, THE CAR SLOW ITSELF DOWN IN THE MIDDLE OF TRAFFIC DESPITE MY FOOT WAS PRESSING ON THE GAS PEDAL. I HAD TO IMMEDIATELY PULL OVER TO THE SHOULDER TO GET OUT OF TRAFFIC. I HAD THE CAR TOWED TO THE BMW AND IT TURN OUT THE WATER PUMP HAD STOP PUMPING WATER TO THE ENGINE, CAUSING IT TO OVERHEAT. BMW CHARGED ME $1200 TO FIX IT BIT I FEEL LIKE THERE SHOULD BE A RECALL FOR THIS ISSUE SINCE A QUICK INTERNET SEARCH REVEAL NUMEROUS PEOPLE WHO HAVE THE EXACT SAME PROBLEM AS MINE. I ALSO FOUND OUT THAT BMW DID ISSUE A RECALL FOR THE SAME YEAR AND MODEL AS MINE BUT ONLY ON THE LESS POPULAR, BIGGER ENGINE VERSION. *TR

AFTER THE CHECK ENGINE LIGHT CAME ON WE TOOK OUR VEHICLE TO A LOCAL SHOP CONWAY MOTORS IN EVERETT, WA. CONWAY MOTORS DIAGNOSED THE PROBLEM AS A FUEL PUMP AND THE WIRING WAS BURNT CONNECTING THE FUEL PUMP. MARK AT CONWAY MOTORS CALLED BMW TO SEE IF THERE WAS A RECALL AND WAS SURPRISED WHEN BMW PARTS IN SEATTLE STATED THERE WAS NOT A RECALL BUT THEY WERE FAMILIAR WITH THE PROBLEM AND THERE HAD BEEN OTHER SIMILAR COMPLAINTS WITH BURNT WIRING CONNECTED TO THE FUEL PUMP. MARK ADVISED WE COULD NOT DRIVE THE VEHICLE AND WE WERE LUCKY THE VEHICLE HAD NOT EXPLODED. MY WIFE DRIVES THIS VEHICLE DAILY TO WORK AND BMW IS AWARE OF THE ISSUE BUT HAS NOT DONE A RECALL IS TOTALLY UNACCEPTABLE AND PUT MY WIFE'S LIFE IN DANGER.

THIS MORNING WHEN I STARTED THE VEHICLE I NOTICED A LOUD SOUND COMING FROM THE BOTTOM OF THE ENGINE NEAR THE PULLEYS. IT SOUNDED IF THOUGH SOMETHING WAS COMING A LOOSE. WHEN I GOT OUT TO CHECK IT THE SOUND CLEARED OR TONED DOWN. IT SOUNDED LIKE IT WAS COMING FROM THE WATER PUMP. WHILE TRAVELING ON THE FREEWAY A LOW COOLANT LIGHT CAME ON. I PULLED OFF AND CHECKED THE COOLANT LEVEL AND IT WAS IN BETWEEN LOW AND MAX. I FILLED THE COOLANT LEVEL UP TO MAX. THE LOW COOLANT LIGHT REMAINED ON AFTER PARKING IT FOR TWO HOURS. I'M TAKING IT TO THE DEALER IN THE MORNING TO SEE IF ITS WHAT I THINK IT IS, ( THE WATER PUMP ). THERE SHOULD BE A RECALL ON THIS ISSUE , I'VE READ TOO MANY COMPLAINTS. CAN ANYBODY HELP ME WITH ANY UPDATED INFO ON THIS? *TR

WAS DRIVING ABOUT 65 MILES WHEN THE WARNING LIGHT CAME ENGINE MALFUNCTION NOTIFICATION, ENGINE OVERHEATED ... TO DRIVE MODERATELY. I PULLED OVER WAITED A FEW MINUTES AND DROVE OFF AGAIN. 5 MINUTES LATER LIGHT COMES BACK UP AND SAYS ENGINE OVERHEATED STOP...CALL FOR SERVICE. CAR NOW IN SHOP. *TR

WHILE DRIVING THE VEHICLE AT APX 65 MPH, CHECK ENGINE LIGHT CAME ON, RED INDICATOR LIGHT CAME ON, AND ENGINE OVERHEATING NOTIFICATION DISPLAYED. VEHICLE SLOWED TO 20MPH AND WOULD NOT DRIVE. AFTER SITTING FOR 20 MINUTES, ATTEMPTED TO RESTART VEHICLE, OVERHEATING MESSAGE STILL PRESENT. VEHICLE WAS TOWED TO SHOP, WHERE DIAGNOSED WITH FAULTY WATER PUMP. CALLED BMW TO NOTIFY THEM OF THE PROBLEM, AND MENTIONED RECALL 11V521000 - OFFERED NO ASSISTANCE. INCIDENT HAPPENED AT APX 60K MILES. *TR

2008 BMW X5 WITH 49K MILES WAS TRAVELING AT 65 MPH ON FREEWAY WHEN YELLOW ENGINE OVERHEAT WARNING CAME ON ALONG WITH INSTRUCTION TO DRIVE MODERATELY. AFTER 20 SECONDS, RED ALERT CAME ON INDICATING ENGINE OVERHEATED AND CAR STALLED TO 20 MPH ON BUSY FREEWAY. THE CAR WAS STOPPED ON SIDE OF FREEWAY AND ALLOWED TO COOL DOWN FOR 10 MINUTES. WHEN CAR WAS RESTARTED, SAME WARNINGS CAME ON, AND CAR HAD TO BE STOPPED. THE BREAKDOWN CAUSE WAS DIAGNOSED TO A FAILED WATER PUMP. *TR

WILL IN THE MIDDLE LANE OF 3 LANES OF TRAFFIC, THE YELLOW ENGINE OVERHEAT LIGHT APPEARED. WITHIN A FEW MINUTES THAT YELLOW LIGHT TURNED TO RED ENGINE OVERHEAT, TURN OFF THE VEHICLE TO COOL DOWN. I DID MY BEST TO EXIT THE HIGHWAY AND PULL OVER WITHOUT CAUSING AN ACCIDENT. I WAITED NEARLY 2 HOURS BEFORE I COULD GET TOWED OFF TO THE SIDE OF THE HIGHWAY. I HAD THE VEHICLE DIAGNOSED AND THE BMW OF AUSTIN DEALERSHIP ADVISED I WILL NEED A WATER PUMP REPLACED TO THE TUNE OF $766!! SINCE MY CAR HAS OVER 50K MILES, I AM OUTSIDE THE WARRANTY. I KNOW THERE WAS A RECALL FOR THE 2010-2011 V8 VERSION OF THE SAME CAR I HAVE FOR THE SAME FAULTY PART--ELECTRIC WATER PUMP. I BELIEVE THIS SAME FAILURE AFFECTS MY 2008 4.8I X5 SAV. PLEASE DO SOMETHING TO HELP THOSE OF US WHO HAVE PUT OUR LIVES AT RISK ON HIGHWAYS WITH THIS SUDDEN WATER PUMP FAILURES. *TR

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THE WINDSHIELD WIPERS CONTINUED TO MOVE WHILE THE ENGINE WAS OFF, AND THE VEHICLE ALSO STALLED WITHOUT WARNING. THE DEALER RESET THE MAIN COMPUTER, REMOVED THE DASHBOARD AND REPLACED THE WINDSHIELD RELAY MODULE; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURES; THEREFORE, THE DEALER ADVISED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 91,000. UPDATED 10/31/13*LJ

CHECK ENGINE LIGHT CAME ON - VEHICLE STALLED ABRUPTLY. AFTER SOME MINUTES WAITING FOR THE CAR TO COOL DOWN, THE VEHICLE WAS ABLE TO DRIVE TO A NEARBY PARKING AREA. THE VEHICLE WOULD NOT GO FURTHER. CONTACTED NEAREST DEALER WHO WAS 345 MILES AWAY. THEY AGREED TO TOW THE VEHICLE TO GET IT FIXED. THE PROBLEM WAS A FAULTY WATER PUMP. THE WATER PUMP, COOLANT AND THERMOSTAT WERE REPLACED UNDER WARRANTY. WE PAID A DEDUCTIBLE AND THE CAR WAS REPAIRED. JUDGING BY THE NUMBER OF COMPLAINTS ABOUT THIS ISSUE AND THE EXISTING RECALL FOR THE SAME VEHICLE MODEL YEARS 2010-2011, BMW SHOULD EXTEND THE RECALL TO ALL AFFECTED E70 (X5) MODELS INCLUDING THIS 2008 ONE. WE SHOULD NOT HAVE TO PAY A DEDUCTIBLE ON WHAT IS CLEARLY A DANGEROUS DEFECT. HAD THE VEHICLE BEEN TRAVELING ON THE HIGHWAY AT SPEED, AN ACCIDENT COULD HAVE OCCURRED GIVEN THE WAY IT STALLED. *TR

TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE IT WAS CONFIRMED THAT THE WATER PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,494. UPDATED 03/20/13*LJ THE CONSUMER STATED THE FAILURE MIGHT BE RELATED TO RECALL CAMPIGN NUMBER 11V-521: ELECTRIC AUXILIARY WATER PUMP. UPDATED 05/08/2013 *JS

I WAS DRIVING MY CAR UNDER NORMAL CONDITIONS, AROUND 40MPH AND ALL OF A SUDDEN I STARTED TO LOOSE THE POWER TO MY CAR TO THE POINT THAT IT SHUT DOWN IN THE MIDDLE OF THE ROAD. I CALLED MY HUSBAND AND THERE WAS NOTHING WE COULD DO TO START THE CAR TO MOVE IT TO THE SIDE. IT HAD TO BE TOWED TO THE DEALERSHIP TO RESET SOME ELECTRONICS AND WAS TOLD ITS A SAFETY ISSUE ON THE CAR. I ASKED THEM TO EXPLAIN TO ME WHAT WOULD HAPPEN IF I WAS ON THE NEW JERSEY TURNPIKE OR STATEN ISLAND EXPRESSWAY OR ROUTE 17 IN NJ WHAT WOULD HAPPEN . NO EXPLANATION WELL I CAN EXPLAIN IT . I WOULD PROBABLY BE REAR ENDED AND CAUSE A PILE UP. I THINK THIS NEEDS TO BE LOOKED INTO. I WONDER HOW MANY TIMES THIS HAS HAPPENED AND THE ACCIDENTS IT HAS CAUSED. *TR