There are 3 owner-reported speed control & cruise complaints for the 2025 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.
Forward Collision Braking, a safety system, is deactivated when cruise control is activated. Further BMW sells the X5 with the mode button of the Driver Assistance Package available on the steering wheel. This to me is deceptive. My previous X5 had the system a when I activated it by pressing the mode button it worked. I assumed by pressing the mode button on the new X5 it would also work. To me this is like activating the turn signal- the feature is there, you activate it, you expect it to work.
The contact owns a 2025 BMW X5. The contact stated that while his wife was stopped alongside a curb to converse with an associate, the engine started revving with the brake pedal depressed. The contact stated that the failure had occurred three times. The contact stated that the vehicle had unintendedly accelerated to 60 MPH. The contact stated that his wife was frantically pumping the brake pedal until the vehicle came to a complete stop. There was no warning light illuminated. The vehicle was towed to a local dealer where it was inspected, and the contact was advised that the failure was not duplicated and the cause of the failure could not be determined. The contact stated that a software update was performed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026