2009 Buick Enclave Complaint Log

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

2009 BUICK ENCLAVE, STRETCHED TIMING CHAIN SO WHEN THIS CODE APPEARS YOUR CAR WILL DRIVE ROUGH AND OF COURSE THE CHECK ENGINE LIGHT COMES ON SO YOU LOSE YOUR REMOTE START. I HAVE REPLACED SENSOR AFTER SENSOR AS WELL, ALSO A MOTOR MOUNT. THE VEHICLE HAS NOW APPROACHED 150K MILES.

TWO MONTH OLD BATTERY WENT DEAD. DISCOVERED WATER SURROUNDING THE BATTERY AND SOAKED ALL UNDER CARPETING ON FLOOR BOARDS. WARRANTY IS EXPIRED AND SINCE I AM A WIDOW ON FIXED INCOME CAN NOT TAKE IT TO BUICK AS THEY CHARGE EXORBITANT PRICES FOR PROBLEMS THAT SHOULD BE COVERED AND NOT HAPPEN. AAA DRIVER SAID THERE APPEARS TO BE A SEAL SOMEPLACE NEAR BATTERY THAT HAS COME OFF LETTING WATER COME UP THROUGH THE UNDERSIDE AND COLLECT AROUND BATTERY .

HARD SHIFTING NOTED IN GEARS. CAR ACTS LIKE IT'S IN NEUTRAL WHEN IN REVERSE. BUICK DEALERSHIP SAYS THE WAVE PLATE IS DEFECT. OTHER 09 BUICK ENCLAVES ARE COVERED BY SPECIALTY POLICY. 14404 A. BUT NOT MY VIN VIN. SAME MAKE MODEL AND TRANSMISSION. I WAS TOLD BY GMC CUSTOMER SERVICE TO COMPLAIN HERE.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED, JERKED, AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE #1 CYLINDER MISFIRED AND THE PLUGS AND PCV VALVES WERE REPLACED. THE MECHANIC THEN TOOK THE VEHICLE FOR A TEST DRIVE AND DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VEHICLE COULD NO LONGER BE SHIFTED INTO RESERVE, THIRD GEAR, OR SIXTH GEAR. IT WAS DIAGNOSED THAT THE TRANSMISSION WAVE PLATE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WHEN IN REVERSE, THE VEHICLE WILL STILL ROLL FORWARD ON A DECLINE AND WHEN DRIVE, IT ROLLS BACKWARDS WHEN ON AN INCLINE. IT ACTS AS A STICK SHIFT. I WAS GOING UP AN INCLINE COMING OUT OF A PARKING LOT AND STOPPED. WHEN I TOOK MY FOOT OFF OF THE BRAKE TO GO, THE CAR ROLLED BACKWARDS AND ALMOST HIT THE CAR BEHIND ME. I PULLED INTO MY DRIVEWAY AND TOOK MY FOOT OFF OF THE BRAKE AND IT ROLLED TWO LENGTHS BEFORE I PUT ON THE BRAKE TO STOP IT FROM GOING IN THE STREET. WHILE REVERSING INTO MY INCLINED DRIVEWAY, IF I DON'T KEEP MY FOOT ON THE GAS TO CONTROL MOMENTUM OR IT WILL ROLL FORWARD.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS BEGAN TO DECREASE WITHOUT WARNING AND THE ACCELERATOR PEDAL FAILED, WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

PERIODICALLY AFTER BACKING OUT OF A PARKING SPOT AND PUT IN DRIVE HAVE EXTREMELY HARD TIME TURNING THE WHEEL TO GET CAR TO TURN. EXAMPLE WOULD BE IF YOU ARE IN THE CAR KEY ON ENGINE NOT RUNNING AND YOU TRY TO TURN THE WHEEL AND IT DOESNT WANT TO MOVE. VERY SCARY AND DANGEROUS.

WHEN TURNING THE VEHICLE TO THE LEFT AT A LOW SPEED, THE POWER STEERING STOPPED FUNCTIONING. THE STEERING GEAR BOX WAS REPLACED, AND FUNCTIONALITY IMPROVED SLIGHTLY FOR ABOUT A MONTH. MILEAGE AT THE TIME WAS ABOUT 90,000. AFTER A MONTH, THE ISSUE RETURNED. IN ADDITION TO THE POWER STEERING FAILURE WHEN TURNING LEFT AT LOW SPEEDS, THE VEHICLE STARTED MAKING A GRINDING NOISE NEAR THE FRONT LEFT OF THE VEHICLE, AND THE VEHICLE ENGINE WOULD CUT IN AND OUT INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE STEERING RACK WAS FOUND TO BE THE ISSUE. THE MILEAGE AT THE TIME OF THIS ISSUE WAS ABOUT 107,000. BETWEEN THE 90,000 MILE ISSUE AND 107,000 MILE ISSUE, THE POWER STEERING WOULD CUT IN AND OUT UNEXPECTEDLY, AND ALMOST CAUSED SEVERAL ACCIDENTS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ONCE, AND AN INDEPENDENT MECHANIC THREE TIMES SINCE THE VEHICLE WAS PURCHASED JUST TWO YEARS PRIOR. GM SHOULD RECALL THE STEERING SYSTEMS.

I RECEIVED A RECALL NOTICE REGARDING MY POWER LIFT GATE. I TOOK IT TO SEELYE OF SOUTH HAVEN IN SOUTH HAVEN MI. TWICE. THE FIRST TIME THEY SAID IT WAS WORKING PROPERLY. THEN ON 9/26, THEY SAID IT WAS NOT THE PROP ROD. WHICH I CAN TELL YOU THE ROD MOVES ALOT WHEN I MANUALLY OPEN MY HATCH. I CAN NOT USE MY KEY FAB OR BUTTON TO OPEN MY HATCH. I HAVE TO MANUALLY OPEN IT AND SHUT IT. I FEEL THAT IF MY HATCH AS AN ISSUE THAT IS UNSAFE UNDER ANY TYPE OF RECALL IT SHOULD BE COVERED WITH NO EXPENSE TO ME. SEELYE'S TRIED TO CHARGE ME A DIAGNOSTIC FEE ALSO WHEN I THOUGHT THIS WAS A WARRANTY ISSUE. I LOVE MY BUICK BUT THIS IS CRAZY.

CAR SHUDDERS AND HAS PROBLEMS ACCELERATING WHEN GEARS SHIFTS. DIAGNOSIS=REPLACE BANK 1 CAMSHAFT ACTUATOR WORN TIMING CHAINS, REPLACE ALL SPARK PLUGS AND 3 IGNITION COILS AGAIN. (PERFORMED PFI SYSTEM DIA TEST. CODES FIRED P0017 AND P0300 STORED. CORRELATION AND MISFIRE COES).

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 35 MPH, THE VEHICLE STALLED MAKING A TICKING NOISE. THE CONTACT PUT THE GEAR IN PARK AND RESTARTED THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A ROD IN THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE LIGHTS AND KEY FOBS, WHERE THE BATTERY AND SENSOR HAVE BEN REPLACED IN THE KEY FOB AND THE BULBS HAVE BEEN REPLACED FOR THE LIGHT. HOWEVER, THE FAILURES RECURRED SEVERAL TIMES AFTERWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE SEAT BELT ISSUE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

WE HAVE A 2009 BUICK ENCLAVE WITH THE FAULTY STEERING AT LOW SPEED. THE STEERING WHEEL APPEARS TO LOCK UP OR TURN VERY HARD. IN PARKING LOTS IT IS ALMOST IMPOSSIBLE TO TURN BY A SMALL WOMAN (ALMOST HIT SOMEONE WALKING). GM WILL NOT DO ANYTHING ON THIS CAR BECAUSE IT HAS A BRANDED TITLE, EVEN THOUGH THERE IS A SPECIAL COVERAGE OF 10 YEARS OR 150000 MILES AND THIS 2009 HAS ONLY 70000 OR SO. IF THIS WAS A SAFETY RECALL INSTEAD OF A SAFETY CAMPAIGN THEY WOULD HAVE TO FIX IT. ONCE AGAIN GM KNOWS OF A SAFETY PROBLEM AND WILL NOT DO ANYTHING UNTIL PEOPLE LOSE THERE LIFE AND THEY ARE FORCED TO BY OTHERS.

HAVE ISSUES WITH VEHICLE IDLING AND THE CAR JUMPS AT THE POINT OF SWITCHING GEARS. WHEN DRIVING ON THE EXPRESSWAY THE CAR GOES ABOVE 50 HESITANTLY.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED AND IT BECAME DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND WAS INFORMED THAT THE POWER ASSIST MECHANISM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

MY ENCLAVE 2009 WAS CAUGHT FIRE WHEN IT WAS PARKED STATIONARY IN A GARAGE AT 9:40AM ON 5/30/2016. THE FIRE STARTED FROM THE RIGHT FRONT OF THE VEHICLE, WHICH RESULTS IN THE WHOLE CAR TOTALED. ME AND MY FAMILY HAVE BEEN SUFFERING MUCH FROM THIS EVENT. IT'S HARD TO BELIEVE IT HAPPENED TO OUR VEHICLE. THIS VEHICLE HAS LOW MILEAGE (ABOUT 30,000), WELL MAINTAINED BY US AND GM SHOP IN THE PAST (ALL THE RECORDS ARE AVAILABLE IN GM SYSTEM). ON 5/31 WE REPORTED TO GM WITH DETAILED INFORMATION AND REQUESTED AN INVESTIGATION. ON 6/2, CUSTOMER DEPARTMENT CONTACTED ME, STATING THAT THEY DON'T CARE ABOUT THE CAUSE OF THE FIRE AND THEY DON'T INVOLVE IN AN INVESTIGATION AS WE HAVE OUR INSURANCE COVERED. I TOLD THEM NO MATTER OUR INSURANCE COMPANY INITIATES AN INVESTIGATION OR NOT, AS THE MANUFACTURER, GM NEEDS TO CHECK THIS VEHICLE AND TAKE RESPONSIBILITY AND IMPROVE ITS PRODUCT IF THERE IS A DEFICIT IN GM ENGINE. HOWEVER THEY STILL ASSERTED THAT THEY DON'T TAKE CARE OF SUCH CASE. I HAVE KEPT THE RECORD OF OUR CONVERSATION IN CASE NEEDED. IT'S AN UNHAPPY EXPERIENCE. ALL THE EVIDENCE WE GOT SO FAR SUGGESTED IT'S THE PROBLEM OF THE ELECTRONICAL SYSTEM/ENGINE. WE DON'T WANT IT TO HAPPEN TO OTHER PEOPLE. WE HOPE GM TO HAVE SOMEONE TO INITIATE AN INVESTIGATION ASAP.

POWERSTEERING GOES OUT OR LOCKS UP WHEN TURNING AT LOW SPEED IN EITHER DIRECTION.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED IN TRAFFIC , THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

CAR LOST POWER STEERING AT LOW SPEED WHEN MAKING TURNS.

MY 2009 BUICK ENCLAVE HAD TO HAVE THE TIMING CHAINS AND ALSO 1/4 ACTULATORS REPLACED AT JUST UNDER 78,000 MILES. I DID GO AHEAD AND HAVE THE OTHER 3 ACTULATORS REPLACED SINCE THEY ALREADY HAD TO DROP THE ENGINE OUT OF MY CAR TO REPLACE THE TIMING CHAINS. THIS WAS A HUGE EXPENSE AND AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT A LOT OF GM MOTORS FROM 08/09 HAVE HAD THE SAME PROBLEM.

WHEN DRIVING AT VERY LOW SPEEDS THE STEERING BINDS AND/OR LOCKS UP CAUSING THE VEHICLE TO STOP TURNING. WITH EXTRA APPLIED STRENGTH THE STEERING SUDDENLY TURNS CAUSING A SEVERE JERK IN THE CAR'S TURNING MOTION. THERE HAVE BEEN SEVERAL NEAR MISSES, TELEPHONE POLE ON 03/07/16, IT HAPPENS VERY UNEXPECTEDLY. OVER THE PAST WEEKS THE PROBLEM HAS INCREASED TO HAPPENING AT MOST EVERY PARKING LOT, SLOW TURN IN OR RED LIGHT/STOP SIGN TURN. INITIALLY IT WAS ONLY HAPPENING WHEN TURNING AS THE CAR WAS BACKING UP BUT NOW IT'S A CONSTANT ISSUE.

MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,180.

CAR WITH 51,187 MILES HAD TO HAVE STEERING GEAR REPLACED AND FLUSH AND BLEED SYSTEM. OWNER HEARD A WHINE IN IN THE POWER STEERING WHEN TURNING. AT A COST OF 1,193.76 + TAX. NEVER HEARD OF SUCH A THING WITH THAT FEW MILES ON A VEHICLE.

MY CAT KEPT GOING EVEN AFTER I STOOD ON THE BRAKES WITH MY WHOLE WEIGHT SEVERAL TIMES. I THEN PUT IT IN NEUTRAL. THE MOTOR RACED BUT EVENTUALLY SLOWED. THIS HAPPENED SEVERAL YEARS AGO AND THE DEALER BLAMED IT ON "FLOOR MATS". I BURNED UP MY BRAKES & TIRED TODAY. IT WAS NOT "MATS". MY PHONE IS 858.945.2713 BUT I CANNOT GET THAT PHONE ACCEPTED.

CAR SPUDDERING ON ACCELERATION AND INCLINES. CHECK ENGINE LIGHT ON. NEEDS ALL SPARK PLUGS AND COILS REPLACED AGAIN. CODES P0300, P0302, P0303 STORED. MISS FIRE ON 2 AND 3 CYCLINDERS. ALSO, NEEDS REPLACE LINE AND RECHARGE SYSTEM AS AC DISCHARGE LINE IS LEAKING.

WE HAVE THE 3.6L V6 ENGINE, AND THE TIMING CHAIN AND GEARS NEED TO BE REPLACED AT 89,000 MILES - RENDERING THE CAR UNSAFE TO DRIVE (THIS HAS BEEN A KNOWN ISSUE ACROSS MULTIPLE GM CARS USING THIS ENGINE). IN ADDITION, THE STEERING GEAR/RACK AND PINION ASSEMBLY ARE FAULTY ALONG WITH THE POWER STEERING PUMP (ALSO A KNOWN ISSUE).

CHECK ENGINE LIGHT ON WITH REDUCED ENGINE POWER MESSAGE. ALSO DISPLAY AC OFF MESSAGE AND OVERHEAT MESSAGE. VEHICLE TOWED. PRESSURE TESTED SYSTEM FOUND WATER PUMP LEAKING. REMOVED AND REPLACED WATER PUMP. FRONT TIMING COVER LEAKING. REMOVED FRONT ENGINE COVER AND RESEALED. FOUND BOTH FRONT STRUTS LEAKING. REMOVED AND REPLACED FRONT STRUTS.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.

DESIGN FLAW RESULTED IN A SERIES OF CODES INDICATING PREMATURE TIMING CHAIN WEAR. SEE TSB - 12-06-01-009-D . GM HAS OPTED NOT TO ASSIST IN REPAIR OF VEHICLE. VEHICLE WAS PARKED, NOW WILL NOT START.

TODAY I HAD TO REPLACE THE RACK AND PINION ON MY CAR. THIS MORNING I WENT TO MAKE A LEFT HAND TURN FROM A COMPLETE STOP INTO GAS STATION AND THE STEERING LOCKED UP. I LOST ALL CONTROL OF THE CAR FOR A FEW SECONDS AS ONCOMING TRAFFIC WAS APPROACHING. A SIMILAR INCIDENT HAPPENED A FEW WEEKS AGO WHILE I HAD MY 1 AND 5 YEAR OLD IN THE CAR. I WAS CIRCLING AROUND A BUILDING TO THE LEFT. THE STEERING SEEMED TO LOCK UP AND PULL RIGHT..AT THE SAME TIME THE ENGINE REVVED UP. I HIT THE BRAKES TO AVERT GOING DOWN A STEEP DECLINE. I IMMEDIATELY TOOK THE CAR TO MY MECHANIC AND THEY FOUND A LEAK FROM THE RACK AND PINION. I STARTED RESEARCHING THIS AND DISCOVERED IT SEEMS TO BE ACOMMON REPAIR.

THE POWER STEERING FAILED WHILE MAKING A TURN. IT BECAME VERY DIFFICULT TO TURN THE WHEEL. THE PROBLEM HAS OCCURRED THREE TIMES SINCE, ALL WHEN TURNING AND AT LOW SPEED. THERE IS NO NOISE ASSOCIATED WITH THE ISSUE. I AM GREATLY CONCERNED THAT THE FAILURE WILL CAUSE AN ACCIDENT. GM NEEDS TO ISSUE A RECALL & REPAIR THESE ISSUE AT NO COST TO THE CUSTOMER.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD INTERMITTENTLY CLOSE WHEN IT WAS NOT OPERATED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE DID NOT MANUALLY CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAS TAKING MY FAMILY UP TO HOLLAND ,MICHIGAN FOR SOFTBALL TOURNAMENT. DRIVING ON N75 AT 65-70MPH WHEN ALL OF A SUDDEN THE RPM WENT OUT OF CONTROL ,ATTEMPTED TO PRESS ON THE GAS CAR WOULD NOT ACCELERATE, SOUNDED LIKE THE VEHICLE WOULD NOT SHIFT OUT OF PRESENT GEAR. PULLED OVER TO THE SIDE OF THE ROAD. TAKEN TO DEALER NEED WHOLE NEW TRANSMISSION.

DRIVING ON INTERSTATE 75 NORTH OF CINCINNATI OH IN BUMPER TO BUMPER TRAFFIC ON 7-13-15 IN LEFT LANE WHEN BUZZER SOUNDED ,TRACTION CONTROL LIGHT CAME ON AND ENGINE LOST POWER. TRYING TO GET TO SHOULDER WAS A BAD EXPERIENCE AS TRAFFIC WAS HAVING ONE HELL OF A TIME TRYING TO COPE WITH A CAR THAT SUDDENLY WASN'T MOVING. HOW A BAD ACCIDENT DIDN'T HAPPEN, I JUST SAY IT WAS GOOD LUCK! WE REALLY LIKE OUR BUICK ENCLAVE AND WOULD LIKE TO KEEP IT. I HAVE A CODE READER AND NO CODE WAS REVEALED. I PUSHED THE TRACTION CONTROL BUTTON SEVERAL TIMES AND REENTERED TRAFFIC AND THE CAR RAN FINE FOR THE NEXT TWO HOURS TO HOME......

I HAD TAKEN THE CAR TO BUICK DEALER FOR AN OIL CHANGE. I ASKED THEM TO CHECK IF THEY SAW A POSSIBLE OIL LEAK BECAUSE I SAW A FEW SPOTS IN THE GARAGE. THEY SAID THERE WAS A LEAK FROM A RUBBER BEARING AND THE COST TO FIX THAT WAS 2700. TOOL THE CAR SEARS TO HAVE THEM DOUBLE CHECK. SEARS SAID THERE WAS NOT LEAK. THERE WAS RESIDUAL OIL FROM OIL CHANGE. THIS WAS ON 06/20. CHECKED EVERY DAY AFTER THAT TO SEE IF THE OIL LEAKED AGAIN AND IT DID NOT. ON 06/28, WHILE COMING HOME WITH MY KIDS, HEAR SUDDEN NOISE, AND IN A FEW SECONDS SMOKE COMING OUT FROM LEFT FRONT SIDE OF THE CAR...LOT OF SMOKE. GOT THE KIDS AND DOG OUT SAFELY. TRIED TO TURN OFF THE CAR...I HAD THE KEY OUT BUT THE CAR WAS STILL ON. IT JUST WOULD NOT TURN OFF. TRIED TAKING IT OUR OF THE GARAGE AND THE STEERING WOULD NOT TURN. SOMEHOW GOT THE CAR ON THE CURB AND AFTER TRYING A FEW TIME, THE CAR DID TURN OFF. NOTICED ALL THE COOLANT HAD FLUSHED ON THE FLOOR. GOT IT TOWED TO THE DEALER. DEALER SAID POWER STEERING GEAR AND POWER STEERING PUMP BURNED AND NEEDS REPLACEMENT. ALSO SAID IT WAS BECAUSE OF A MINOR OIL LEAK THAT WAS UNDER THE ENGINE THAT CAUSED IT. COOLANT FLUSHING WAS COVERED AND GM WILL PAY FOR THE FIX BUT I WILL NEED TO PAY 2500 FOR THE STEERING GEAR AND PUMP REPLACEMENT. THIS COULD HAVE BEEN A DISASTER AND LIFE THREATENING IF IT HAD HAPPENED AT HIGH SPEED. GM LEAST CONCERNED ABOUT IT AND NOT SUPPORTIVE OR STANDING BEHIND THEIR CARS. I HAVE ONLY 36K MILES ON IT AND WOULD NOT HAVE EXPECTED SOMETHING LIKE THIS. I READ ON SOME FORUMS WHERE A LOT OF PEOPLE HAVE HAD SIMILAR ISSUES. FOR THE SAFETY OF OTHER BUICK ENCLAVE HOLDERS, I PLEASE REQUEST YOU TO HAVE BUICK ACT ON THIS AND SEND A RECALL.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO SHIFT INTO FOURTH OR FIFTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. MA 10/19/2015 UPDATED 10/26/2017*CN

WENT TO OPEN THE TRUNK AND PLACE MY DAUGHTERS SOFTBALL EQUIPMENT IN THE BACK WHEN ALL OF A SUDDEN THE TRUCK CAME DOWN ALL BY ITSELF AND HIT ME IN THE HEAD. THE SUSPENSION RODS (I THINK THEY ARE CALLED ) JUST GAVE OUT.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

LIFT GATE WON'T STAY UP. HIT ME ON THE HEAD WHEN FREE-FALLING. OUCH. NOW I USE A BROOM TO PROP OPEN THE LIFT GATE ON MY $32K SUV. I SHOULD HAVE BOUGHT A 20 YEAR OLD USED CHEVY INSTEAD. AT LEAST IT WOULD MATCH THE BROOM!

PRESSED BUTTON ON REAR HATCH TO OPEN. THE HATCH ENGAGED AND WENT UP ONLY TO CATCH AND THEN FREEFALL BACK DOWN ON TOP OF MY HEAD LEAVING ME DAZED, DISORIENTED AND IN PAIN. I HESITATE TO THINK WHAT WOULD HAVE HAPPENED IF I HADNT INSTINCTIVELY PUT MY HAND UP TO CATCH IT OR IF HAD BEEN A CHILD THERE INSTEAD OF ME. THE HATCH IS TOTALLY UNUSABLE BECAUSE IT WILL NOT STAY OPEN LONG ENOUGH TO PUT ANYTHING IN OR GET ANYTHING OUT. VERY DANGEROUS!

MY BACK HATCH JUST STARTED OPENING ON ITS OWN. MOTOR IN THE LOCK KEEPS RUNNING. NOW MY DRIVER SIDE LOCK WON'T WORK. WHEN IN PARK, DOOR LOCK POPS UP BUT INSIDE HANDLE STILL LOCKED. NOW INDOOR LOCK BEING DIFFICULT. *TR

I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR

WHILE DRIVING,VEHICLE MISSES OCCASIONALLY,ENGINE LIGHT BLINKS AND TRANSMISSION HAS A HARD TIME SHIFTING,THEN WILL RUN FINE FOR A FEW MINUTES AND DO IT AGAIN,THIS HAPPENS DAILY AND EVERY FEW MINUTES. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AUTOMATIC LOCKS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,094.

MY DEALERSHIP IDENTIFIED A SIGNIFICANT PROBLEM WITH THE POWER STEERING GEAR ON MY VEHICLE THAT CONSTITUTED A SIGNIFICANT SAFETY ISSUE. HAD IT NOT BEEN CAUGHT, MY POWER STEERING INEVITABLE WOULD HAVE FAILED WHILE DRIVING AND RESULTED IN A CRASH. I WAS ALSO ADVISED BY THE DEALER AND HAVE LEARNED THROUGH RESEARCH THAT THIS IS A VERY COMMON PROBLEM AFFECTING BUICK ENCLAVES AND OTHER SIMILAR GM SUVS AND CROSSOVERS. THE REPAIR WORK TO CORRECT THIS MANUFACTURER DEFECT IS OVER $1500 AND CONVENIENTLY NOT COVERED BY WARRANTY. THIS IS A SIGNIFICANT AND UNACCEPTABLE ISSUE AND SHOULD RESULT IN A RECALL OF ALL AFFECTED VEHICLES AND REIMBURSEMENT OF REPAIR COSTS TO AFFECTED OWNERS. *TR

NO SOUND, JUST QUIT WHEN I TRIED TO INCREASE SPEED. ONTO HIGHWAY I.HAD TO PULL OVER AND WENT SLOWLY INTO GARAGE. THE CAR HAS COMPLETE TRANSMISSION FAILURE, BAD BEARING ON TRANSFER CASE SHAFT, WHICH IS LEADING TO 7 THOUSAND DOLLARS IN REPAIRS. I TAKE GREAT CARE OF MY CARS AND AM VERY DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE. I AM SURPRISED THERE ARE NO RECALLS. WHY WOULD A TRANSMISSION FAIL AT THIS MILEAGE? I AM LOOKING AT ANOTHER CAR MANUFACTURER FOR MY NEXT VEHICLE. I HAVE ALWAYS PURCHASED GM PRODUCTS. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE DOOR WAS OPENED AND THE DOOR INDEPENDENTLY SHUT WITH FORCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,500.