2009 Buick Enclave Complaint Log

AT TIMES THE STEERING LOCKS UP AT LOW SPEEDS. IT HAPPENS NORMALLY WHEN TURNING A CORNER AT LOW SPEEDS. IT LOCKS UP AND VERY, VERY HARD TO TURN. I AM SURE AT SOME POINT IN A CONGESTED AREA IT IS GOING TO CAUSE ME TO CAUSE AN ACCIDENT AND POSSIBLY HURTING OR KILLING SOMEONE OR MYSELF. THIS IS WITHOUT A QUESTION A SAFETY ISSUE THAT BUICK NEEDS TO OWN. I HAVE READ IN MANY FORUMS THAT ALLOT OF BUICK OWNERS ARE EXPERIENCING THIS ISSUE. I HAVE OWNED ALOT OF VEHICLES IN MY LIFE AND HAVE NEVER HAD TO PAY UP TO $2200 TO FIX THE STEERING ON A VEHICLE BECAUSE OF PREMATURE FAILURE. I HAVE OWNED SEVERAL CARS THAT I HAVE DRIVEN OVER 200,000 MILES AND NEVER HAD MECHANICAL STEERING ISSUES. BUICK NEEDS TO OWN THIS CRITICAL SAFETY ISSUE. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

WHILE OPERATING ,OPENING THE LIFTGATE AND LEANING INTO THE STORAGE (TRUNK)TO REMOVE ITEMS LIFTGATE MADE A NOISE AND CAME DOWN HITTING MY DAUGHTER ON HER HEAD.LIFTGATE(HATCH) WILL NOT REMAIN OPEN.DEALER DIAGNOSED AS STRUTS AND POWER PAD NEED REPLACEMENT.EXTENDED SERVICE PLAN DOES NOT COVER THE STRUTS.DEALER ALSO SAID POWER STEERING LINE LEAKING AND TRANSMISSION LINES(2) LEAKING DUE TO CORROSION.740.00 FOR REPAIRS.POWER STEERING LEAKAGE COVERED BY EXTENDED SERVICE PLAN.NO SYMPTOMS OF LEAKAGE BEFORE DIAGNOSIS.ENCLAVE DROVE FINE.NO STEERING PROBLEMS

I HAVE HAD PROBLEMS WITH THIS VEHICLE SINCE I PURCHASED IT IN JAN 2015, THIS IS ONE OF SEVERAL THINGS THAT HAVE GONE WRONG AND MAKE THIS VEHICLE EXTREMELY DANGEROUS TO DRIVE, WHEN STEERING THIS VEHICLE WHETHER SLOWLY INTO A PARKING SPOT OR ON A TURN, THE STEERING LOCKS UP ON YOU AND BECOMES EXTREMELY DIFFICULT TO TURN, ALSO I HAVE HAD PROBLEMS WITH THE TRANSMISSION, OFTEN WHEN TRYING TO SPEED UP TO GET ON HIGHWAY, IT PULLS BACK OR THE RPMS REAVE REALLY HIGH AND THE CAR DOESN'T GO FORWARD. ALSO ONCE YOU PUT THE CAR IN PARK AND TAKE YOUR FOOT OFF THE BRAKE THE CAR ACTUALLY ROLLS SEVERAL INCHES AND BOBS BACK AN FORTH, THIS ACTUALLY KNOCKED MY CHILD DOWN AS SHE WAS GETTING OUT OF CAR AND SHE HIT HER HEAD ON THE CONCRETE. WHEN TELLING THE DEALER OF THESE ISSUES THEIR ANSWER IS WELL UNLESS WE CAN GET THE CAR TO DO THESE THINGS WE HAVE NO IDEA WHAT YOUR ARE TALKING ABOUT AND CAN'T FIX IT. MEANWHILE WHEN I LOOKED FOR OTHER COMPLAINTS THESE SAME COMPLAINTS CAME UP BY SEVERAL CONSUMERS.

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND THE STEERING GEAR HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,448.

STABILITRAC LIGHT ON. FOUND THE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER AND REPLACED. THE FRONT MOTOR MOUNT WAS ALSO BROKEN.

THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR

I WAS COMING UP TO TURN INTO MY DRIVEWAY AND LOST POWER STEERING. THIS CONDITION ABOUT LED ME TO HIT ANOTHER CAR. AT HIGHER RPMS THE POWER STEERING COMES BACK BUT AT AN IDLE OR JUST ABOVE IT REQUIRES GREAT EFFORT TO TURN THE VEHICLE. *TR

BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR

PURCHASED A 2009 BUICK ENCLAVE IN SEPTEMBER 2014 WITH 49013, I DROVE IT TO GEORGIA OCTOBER AND NOTICED ON THE TRIP THAT THE VEHICLE WOULD ROLL BACK WHILE IN DRIVE ON AN INCLINE, BOTH FORWARD WHILE IN REVERSE AND BACKWARD WHILE IN DRIVE. AFTER RETURNING I SCHEDULED AN APPOINTMENT WITH MY DEALER ABOUT THE PROBLEM AND WAS INFORMED THAT THE ROLL BACK WAS NORMAL, I HAVE DRIVEN MANY VEHICLES WITH AUTOMATIC TRANSMISSIONS AND HAVE NEVER ENCOUNTERED THIS PROBLEM. I CHECKED ON LINE AND FOUND MANY COMPLAINTS ABOUT THIS FROM 2009 TO 2011, I BELIEVE THEY CORRECTED THE PROBLEM IN 2012. I FEEL THIS IS A MAJOR SAFETY PROBLEM AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED. ARE THEY GOING TO LET THIS SAFETY HAZARD CONTINUE LIKE THEY LET THE IGNITION SWITCH PROBLEM WITH GENERAL MOTORS VEHICLES CONTINUE UNTIL PEOPLE WERE INJURED AND KILLED. I HAVE READ THAT IF THEY FIX THE PROBLEM IT WOULD INCREASE THE FUEL CONSUMPTION, I WOULD RATHER HAVE A SAFE AUTOMOBILE THAT GET A LITTLE LESS MILES PER GALLON THEN AN UNSAFE CAR THAT COULD END UP KILLING SOMEONE. THIS PROBLEM SHOULD BE CONVEYED TO PEOPLE WHO ARE LOOKING TO PURCHASE A BUICK ENCLAVE WITH THIS DEFECT SO THEY CAN DECIDE IF THEY WANT TO DRIVE A UNSAFE VEHICLE. I BELIEVE MOST OF THESE PROBLEMS BEGAN RIGHT AFTER THE BAILOUTS BY THE GOVERNMENT, COULD IT BE GENERAL MOTORS DECIDED TO CUT BACK ON SAFETY FEATURES ON ITS VEHICLES IN ORDER TO REGAIN THEIR PROFITABILITY IN THE CAR MARKET AND MAKE THEM LOOK GOOD. *TR

AC BLOWS HOT ON THE DRIVE SIDE. FOUND TO BE DRIVER SIDE AIR ACTUATOR. REPLACED LEFT SIDE ACTUATOR.

HAVING A PROBLEM WITH COOLANT LEAKING OUT WATER PUMP. IT DOESN'T DO IT ALL THE TIME. BUT I DID FIND THAT THERE WAS A RECALL ABOUT A BAD SEAL IN THE WATER PUMP THAT CAUSES THIS PROBLEM. NOT SURE IF MY VEHICLE IS ASSOCIATED WITH IT BUT WORRIED THAT IT MAY CAUSE FIRE OR CAUSE VEHICLE TO OVER HEAT. *TR

STEERING LOCKS UP AT LOW SPEEDS. IT HAPPENS WHEN TURNING A CORNER AT LOW SPEEDS AND ITS VERY HARD TO TURN ALMOST CAUSE ME AN ACCIDENT ON 08/23/15 WITH ALL MY FAMILY ON BOARD.

SEPTEMBER 11, 2014 - POWER STEERING FAILED OUT OF NO-WHERE WHILE MAKING A LEFT HAND TURN INTO A PARKING LOT. DIFFICULT TO MOVE CAR INTO THE PARKING SPOT. AFTER APPROXIMATELY 90 MINUTES OF BEING PARKED POWER STEERING WAS WORKING FINE. OCTOBER 1ST, 2014 WHILE DRIVING ON A MAJOR HIGHWAY THE ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT ON, STABILITRAK INDICATOR LIGHT ON/SERVICE STABILITRAK MESSAGE DISPLAYED IN DIC. SINCE WE WERE ON THE HIGHWAY WE CONTINUED DRIVING UNTIL WE GOT TO OUR LOCATION AND PARKED THE CAR. APPROXIMATELY 2 HOURS LATER WE STARTED THE CAR AND THE WARNING LIGHTS WERE OFF. WE THEN PROCEEDED TO DRIVE HOME AND LESS THAN A MILE DOWN THE ROAD THE POWER STEERING FAILED AGAIN AS WE WERE MAKING A LEFT HAND TURN. THIS TIME IT''S NOT RESOLVING ITSELF. CAR IS NOT DRIVABLE.. *TR

POWER STEERING LOCKS UP AT SPEEDS UNDER 20 MPH. STARTED AROUND 54000 MILES AND HAVE GOTTEN INCREASING WORSE JUST. EXTREMELY HAZARDOUS TO US AND EVERYONE ON THE ROAD . !

2009 BUICK ENCLAVE 80K MILES - POWER STEERING INTERMITTENTLY FAILS, PREDOMINATELY AT LOW SPEEDS AND SHARPER TURNS, WITH NO WARNING. *TR

DEALER IS TELLING ME THE POWER STEERING PUMP AND THE RACK AND PINION STEERING ARE LEAKING AND NEED REPLACED. ESTIMATE IS $1754. I JUST STARTED NOTICING THE STEERING WHINING IN THE PAST WEEK OR SO. WARRANTY ENDED ON THE STEERING AT 90,000. FROM THE AMOUNT OF COMPLAINTS I SEE ONLINE, IT APPEARS SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. GM NEEDS TO ISSUE A RECALL. *TR

IN AUGUST OF 2014, AROUND 60K MILES, I NOTICED A MOAN WHEN I STEERED AS WELL AS A "KNOCK" THAT I HAD HEARD PREVIOUSLY AND TAKEN INTO THE DEALERSHIP UNDER WARRANTY (THEY SAID IT WAS A TIRE ROD; CLEARLY IT WAS NOT). I WAS AWARE THE MOAN MAY BE MY POWER STEERING PUMP, SO I BROUGHT IT IN FOR DIAGNOSTIC APPOINTMENT TO A LOCAL REPAIR SHOP. NOT ONLY DID I FIND MY POWER STEERING PUMP NEEDED REPLACEMENT, BUT THAT WAS THE CAUSE AND EFFECT OF A MUCH LARGE ISSUE- MY STEERING RACK WAS LOOSE, AND WAS DISENGAGING FROM THE MOUNT, WHICH IN TURN, CAUSED THE CORRUPTION OF MY POWER STEERING PUMP. I WAS TOLD IT WAS WORSENING VERY QUICKLY AND IF I LOST MY STEERING RACK FROM THE MOUNT, I COULD LOSE STEERING, WHICH COULD RESULT IN A CRASH. I WAS INFORMED THIS TYPE OF REPAIR IS HIGHLY UNUSUAL FOR A CAR THIS NEW, WITH NO ACCIDENT HISTORY, AND OTHERWISE IN EXCELLENT CONDITION, AND IS LIKELY AN "ENGINEERING ISSUE." I AM APPALLED AT NOT ONLY THE PRICE OF THESE REPAIRS WHICH I PAID OUT OF POCKET ($1,968.51), BUT AFTER SOME RESEARCH, HOW COMMON THIS PARTICULAR PROBLEM IS WITH 2008 & 2009 BUICK ENCLAVES, ESPECIALLY AROUND 60K MILES. THE MILEAGE ON MY VEHICLE NOW IS 65,342. *JS

WHILE STOPPING FOR A TRAFFIC SIGNAL ON A SLIGHT INCLINE THE VEHICLE BEGAN TO ROLL BACKWARD. THE ENGINE WOULD NOT HOLD EVEN FOR THE AMOUNT OF TIME TO MOVE MY FOOT ONTO THE BRAKE. VEHICLE ROLLED BACKWARDS APPROXIMATELY 1-2 FEET IN PROCESS DUE TO WEIGHT OF AUTO AND INABILITY FOR DRIVE TRAIN TO RETAIN THE ORIGINAL POSITION. UPON INVESTIGATION I FOUND THIS PROBLEM EXISTS AND WILL NOT BE ADDRESSED BY THE MANUFACTURER. *JS

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE THIRD ROW REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND THE SEATBELT HAD TO BE CUT. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE PASSENGER SUSTAINED AN ABRASION ACROSS THE CHEST. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.

WE HAVE A RECALL 14187 FROM BUICK. THIS RECALL HAS BEEN IN EFFECT FOR FEW MONTH. WE HAVE CONTACTED OUR DEALER JONES MOTOR IN SAVANNAH, TN. THEY HAVE BEEN UNABLE TO GET THE PARTS FROM BUICK TO REPAIR OUR CAR. *TR

WHEN MAKING A RIGHT TURN MY STEERING WHEEL LOCKED UP AND I COULD BARELY MAKE THE TURN. THIS HAPPENS RANDOMLY AND IS BECOMING MORE FREQUENT. THIS NOW HAPPENS WHEN I TURN RIGHT OR LEFT, BUT IT STILL IS VERY RANDOM. I ALWAYS HAVE CHILDREN WITH ME AND ONE OF THEM HAS JUST RECEIVED THEIR DRIVER'S PERMIT. I DO NOT FEEL THAT IT IS SAFE FOR MY NEW DRIVER TO PRACTICE WITH THIS VEHICLE....EVEN THOUGH IT IS ONLY 5 YEARS OLD. I LOVE THIS CAR BUT THERE HAVE ALREADY BEEN SEVERAL RECALLS DEALING WITH AIRBAGS AND SEATBELTS AND NOW THE SHOULD BE ONE DEALING WITH THIS POWER STEERING ISSUE. CLEARLY THIS IS NOT AN ISOLATED OCCURRENCE AND THERE ARE NUMEROUS OTHER OWNERS DEALING WITH THE SAME PROBLEMS. THIS ISSUE IS AN ACCIDENT WAITING TO HAPPEN. NOT KNOWING IF YOU WILL BE ABLE TO MAKE A TURN WHEN THERE ARE PEDESTRIANS AND OTHER TRAFFIC IN THE MIX IS NOT SAFE! BUICK...YOU NEED TO GET THIS FIXED!!!!! ONE ANGRY, UNHAPPY CONSUMER! *TR

THIS PROBLEM ARISES AT MULTIPLE TIMES DAILY AND IT HAS HAPPENED EVER SINCE THE DATE OF PURCHASE. WHEN YOU TURN USUALLY AT SLOWER SPEEDS THE STEERING WHEEL WILL BECOME ALMOST IMPOSSIBLE TO TURN AT YOUR DESIGNATED TARGET. IN MY OPINION AND IT SEEMS TO BE A COMMON FACTOR WITH THIS SPECIFIC GM/BUICK MODEL THAT OUT OF ALL THE RECALLS THE STEERING WAS THE BIGGEST CONCERN MENTIONED BUT IT HAS NOT BEEN RECALLED ALONG WITH THE OTHER ISSUES FROM THIS VEHICLE. I PURCHASED THE 2009 BUICK ENCLAVE BECAUSE I TRUSTED GM VEHICLES AND I HAD MY THIRD CHILD ON THE WAY SO MY FIRST CHOICE WAS A GM VEHICLE. PRESENTLY, MY MIND AND TRUST HAS CHANGED ABOUT GM VEHICLES BECAUSE IT SEEMS THAT THE MANUFACTURER IS IGNORING THIS HUGE ISSUE THAT NUMEROUS CONSUMERS HAVE FILED COMPLAINTS ON. SINCE MY DAUGHTER HAS BEEN BORN I REFUSE TO PUT HER IN THAT VEHICLE BECAUSE OF SUCH FEAR THAT WE WILL HAVE AN ACCIDENT BECAUSE OF ONE OF THE MANY ISSUES GOING ON WITH MY 09 BUICK ENCLAVE. THIS IS VERY UPSETTING SINCE MYSELF LIKE MANY THAT HAVE PURCHASED THIS VEHICLE THOUGHT OF THE PURCHASE AS AN INVESTMENT OR A NEW FRESH STEP IN LIFE. BUT NOW IT HAS TURNED OUT TO BE A HUGE DISAPPOINTMENT AND ADDED STRESS TO MY FAMILIES LIFE INCLUDING A DANGER TO NOT JUST US BUT OTHERS. *TR

THE POWER STEERING GOES IN AND OUT WHILE USING IT. STARTING TO SEE ON LINE THAT THIS IS A VERY COMMON ISSUE WITH THE MAKE AND MODEL. IT USUALLY GOES OUT WHEN TURNING AT A HIGH RATE OF SPEED OR WHEN YOUR PARKING. *TR

DRIVING HOME AND THE STABILITRAK AND TRACTION CONTROL LIGHT COMES ON. CAR NOW SPINS TIRES AND HAS DISABLED THE ABS. VERY UNSTABLE CAR WITH ABS NOT WORKING PROPERLY. TAKE MY VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD RACK AND PINION IS LEAKING. GOT ONLINE AND SEE CLASS ACTION LAW SUIT AGAINST GM FOR THIS SAME REASON. NO RECALL. I DON'T SEE HOW GM DOES NOT THINK THIS IS A SAFETY ISSUE. TO BE DRIVING DOWN THE ROAD AND STEERING FAIL. NOT ONLY ENDANGERING PEOPLE IN THE CAR BUT ALSO EVERYBODY ELSE AROUND THEM. I'M STARTING TO HATE THIS CAR. LOOKS GOOD FROM A DISTANCE BUT THE PROBLEMS GM HAS HAD WITH THESE MODELS ENCLAVE, TRAVERSE, ACADIA ALL MODELS WITH THIS STEERING SYSTEM. NOT A CHEAP FIX EITHER! MY FATHER WORKED FOR GM SO THAT'S ALL WE BUY. SERIOUSLY RECONSIDERING THOUGH. *TR

MY VEHICLE IS EXTREMELY HARD TO STEER AT LOW RATES OF SPEED. IT IS ALMOST AS IF THE POWER STEERING GOES OUT. I WAS ALMOST IN A COLLISION BECAUSE I WAS UNABLE TO MANEUVER THE CAR QUICKLY. THANKFULLY, I WAS ABLE TO GET OUT OF THE WAY. I HAD MY CHILDREN IN THE CAR. THIS ISSUE APPEARS TO BE FREQUENT AND CORRECTED IN LATER BUICK ENCLAVE MODELS. THIS ISSUE IS A SAFETY HAZARD THAT GM NEEDS TO INVESTIGATE. THIS FAULTY POWER STEERING PUMP NEEDS TO BE RECALLED IMMEDIATELY. *TR

I HAVE A 2009 BUICK ENCLAVE ITS START HAVE A INTERMITENT LOSS OF POWER STEERING, WHEN AT LOWER SPEEDS AND TRY TO TURN LEFT OR RIGHT. LAST WEEKS THIS BEEN HAPPEN EVERY DAY, SOMETIMES ITS MAKE A LOT NOISE AND GET CHECK ENGINE CODE P0008. THEN CHECK ENGINE GOES OFF AFTER COUPLE HOURS. *TR

AS I WAS TRYING TO TURN INTO MY OFFICE THE POWER STEERING QUIT WORKING AND I ABOUT GOT REAR ENDED. NEXT TIME I WAS MAKING A TURN INTO A SIDE ROAD AND SAME THING AND I COULD NOT GET OUT THE MAXIM ROAD QUICK ENOUGH IF SOMEONE WAS COMING I WOULD HAVE BEEN T-BONED. THE FOLLOWING TIME I WAS TURNING OUT OF MY DRIVEWAY AND SAME THING IF SOME ONE WAS COMING IT WOULD NOT HAVE BEEN GOOD BECAUSE I LIVE IN A CURVE. NEXT TIME MAKING TURN ONTO MAIN ROAD LUCKILY NO ONE WAS COMING AGAIN. LAST INCIDENT TO DATE TURNING IN MY SITTERS DRIVEWAY AND RAN OFF OF HER DRIVEWAY BECAUSE IT QUIT WORKING. THE FLUID HAS BEEN CHECKED SO I KNOW THAT IS NOT THE ISSUE. IT IS SCARY ISSUE FOR MY FAMILY AND I. *TR

POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. IT CONTINUES TO GET WORSE AND WORSE. IN ADDITION, AS WE WERE DRIVING DOWN THE STREET AT ABOUT 30 MPH AND ALL OF THE ELECTRICAL WENT OUT IN THE VEHICLE. WE STOPPED THE VEHICLE, RESTARTED IT, AND THE PROBLEM WENT AWAY. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 15 MPH AND TURNING IN EITHER DIRECTION, THE STEERING WHEEL WOULD BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADDED POWER STEERING FLUID, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000..UPDATED 11/03/14 *BF THE POWER STEERING PUMP AND PINION WERE REPLACED. ALSO, IT WAS DISCOVERED THE PULLEY SEIZED ON THE SHAFT. UPDATED 11/07/14

WHILE DRIVING, I NOTICED MY ENGINE STARTED SPUTTERING AND HAD PROBLEMS ACCELERATING. SOON AFTERWARDS, THE "MALFUNCTION INDICATOR LIGHT" (AKA CHECK ENGINE LIGHT) CAME ON AND STAYED ON. I CONTACTED THE DEALER AND TOOK IT IN FOR REPAIR. IT WAS DIAGNOSED AS "PISTONS MISFIRING". I HAD PISTONS/CYLINDERS REPLACED AT A COST OF SEVERAL HUNDRED DOLLARS. A COUPLE OF MONTHS LATER, THE SAME THING HAPPENED AND I HAD OTHER PISTONS/CYLINDERS REPLACED. THIS HAS HAPPENED ABOUT A HALF DOZEN TIMES BETWEEN MARCH 2014 AND TODAY (MARCH 2015). I HAVE PAID THOUSANDS OF DOLLARS FOR THIS SAME PROBLEM AND I DO NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED. THE DEALER TOLD ME THAT THERE ARE SEVERAL PISTONS/CYLINDERS THAT CAN TRIGGER THIS PROBLEM. JUST BY DOING A SIMPLE SEARCH ONLINE, I SEE THAT MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WITH THE BUICK ENCLAVE. AS OF TODAY, 31 MARCH 2015, MY ENGINE BEGAN SPUTTERING AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAVE LOST FAITH IN BUICK BEHIND THIS AND I DO NOT BELIEVE I WILL PURCHASE ANOTHER BUICK. *TR

PURCHASED 2009 BUICK ENCLAVE NEW IN APRIL 2009. TAKING IT TO THE DEALER FOR THE THIRD TIME IN A WEEK FOR THE STEADY MALFUNCTION INDICATOR LIGHT (AKA CHECK ENGINE LIGHT). FIRST VISIT (WEDNESDAY) REVEALED PISTONS MISFIRING. APPROXIMATE COST - $400. SECOND VISIT (FRIDAY) DID NOT REVEAL ANYTHING. DEALER STATED THAT WHEN THE MIL WAS 'FIXED' ON TUESDAY, IT PROBABLY TRIGGERED SOMETHING TO MAKE THE MIL GO OFF FOR NO REASON. OR, IT COULD BE A REAL PROBLEM THAT WILL ONLY BE REVEALED AFTER THE MIL IS RESET. IF THE MIL DOES COME BACK ON, IT'S PROBABLY THE CATALYTIC CONVERTER - WHICH WILL COST ALMOST $600 FOR THE PART AND $400 PLUS FOR THE LABOR. MIL CAME BACK ON FRIDAY EVENING. THIRD VISIT IS TOMORROW AND I SHUDDER TO THINK WHAT WILL HAPPEN. AFTER RESEARCHING ONLINE, IT APPEARS MANY ENCLAVE OWNERS HAVE EXPERIENCED PROBLEMS WITH THE MIL. VERY COSTLY PROBLEMS. HAVE HAD THE SAME PROBLEMS THAT OTHERS HAVE EXPERIENCED - TIMING CHANGE, BATTER REPLACED AT AN UNUSUALLY SHORT PERIOD OF TIME AFTER PURCHASING VEHICLE, POWER STEERING, MEMORY SEAT MOTOR BLEW, PEELING PAINT FROM A/C AND RADIO BUTTONS AND OTHER BUTTONS, ETC. REALLY ENJOYED THE ENCLAVE BUT STARTING TO REGRET THIS PURCHASE AS IT IS ONLY 5 YEARS OLD. SOME OF THESE PROBLEMS SHOULD HAVE BEEN RECALLS AND NO COST TO CONSUMER. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS HEADING OUT MY NEIGHBORHOOD UP A HILL TO MAKE A LEFT TURN AND ALL OF THE SUDDEN THE STEERING WHEEL WOULD NOT MOVE AND ALMOST CAUSED ME TO GET INTO A WRECK. I ALREADY HAD THE STEERING PUMP AND PINIONS CHANGED 1 WEEK AGO AND NOW THIS HAPPENS. APPARENTLY THIS IS AN ISSUE GM KNOWS ABOUT AND NOTHING HAS BEEN DONE. I HAVE 2 KIDS AND I AM CONCERNED ABOUT THEIR SAFETY. NOT TO MENTION HOW COSTLY THIS IS AND AS A SINGLE MOTHER I CANNOT AFFORD TO BUY ANOTHER VEHICLE OR REPAIRS, BY THE WAY I DID JUST PURCHASE THIS VEHICLE 2 WEEKS AGO. YES I DID JUST PURCHASE IT FROM A DEALER. *TR

CAR BECAME ALMOST IMPOSSIBLE TO STEER WHEN DOING SLOW TURNS OR IN A PARKING LOT. THE DEALER SAID IT WAS THE POWER STEERING PUMP. IT WAS REPLACED ALONG WITH ALL THE OTHER PARTS AND SUPPLIES NEEDED. AFTER THAT IT SEEMED TO WORK OKAY. *TR

AT LOW SPEEDS THE POWER STEERING FAILS INTERMITTENTLY CAUSING SEVERE DIFFICULTY MANEUVERING NEAR PARKED CARS OR PEDESTRIANS. *TR

WHILE TRYING TO EXECUTE A U-TURN, THE POWER STEERING FAILED. ONCOMING TRAFFIC WAS ABLE TO SWERVE AROUND ME OR THIS WOULD HAVE RESULTED IN A COLLISION. THE POWER STEERING OFTEN FAILS WHEN ATTEMPTING TO TURN WHILE GOING SLOWLY. THIS IS A SERIOUS PROBLEM AND SAFETY CONCERN. *TR

ON JANUARY 2, 2014, MY WIFE NOTICED THAT HER CAR HAD A STEERING ISSUE WHEN TURNING. AT LOW SPEEDS, THE STEERING BECOMES HARD TO TURN, AS IF IT WAS BINDING. I WAS INFORMED BY A MECHANIC THAT MOST LIKELY IT WAS THE RACK AND PINION. I HAD THAT REPLACED, BUT STILL THE ISSUE EXISTS. ANOTHER AUTO TECH CURRENTLY IS INVESTIGATING THE SAME ISSUE AND BELIEVES AND BELIEVES IT IS THE ELECTRONIC BRAKE CONTROL MODULE, WHICH TELLS THE CAR TO ENERGIZE A SOLENOID THAT ASSISTS IN STEERING AT SLOW SPEEDS. THIS IS AN ISSUE, FOR MY CAR DOES NOT HAVE A HUGE AMOUNT OF MILES. WHAT HAPPENS IF MY WIFE IS UNABLE TO STEER OUT OF THE WAY OF A DRIVER WHO IS COMING CLOSE TO HITTING HER? AND SHE IS UNABLE TO DO SO? SHE MIGHT GET HURT OR EVEN KILLED. SOMEBODY IS GOING TO GET SUED...EITHER THE DEALERSHIP WHERE I BOUGHT THE CAR, OR GM ITSELF FOR KNOWING ABOUT THIS ISSUE, BUT REFUSES TO RECALL THE CARS. MY QUESTION IS...HOW MANY PEOPLE HAVE TO COMPLAIN, HURT, OR KILLED, BECAUSE GM REFUSES TO FIX THIS ISSUE? AND FROM WHAT I SEEN ONLINE, THERE ARE TONS OF COMPLAINTS ABOUT THIS STEERING ISSUE! WHERE ARE THE BUREAUCRATS WHO ARE IN CHARGE OF TRANSPORTATION? THIS IS NOT AN ISOLATED ISSUE. IT IS NATION WIDE. I PLAN ON ASKING MY LOCAL PAPERS AND NEWS ORGANIZATIONS ABOUT THIS ISSUE AND SEE IF THEY CAN DO A STORY ABOUT THIS AND GET CONSUMERS INFORMED ABOUT GM PRODUCTS. MAYBE GM WILL ISSUE A RECALL WHEN IT HITS THEM IN THEIR PROFITS. *TR

LOSS OF POWER STEERING AT LOW SPEEDS. INITIALLY OCCURRED OCCASIONALLY, BUT FREQUENCY HAS INCREASED TO THE POINT WHERE IT NOW OCCURS ALMOST DAILY. PRIOR TO STEERING FAILURE, I DID NOTICE A FUNNY SOUND WHEN THE STEERING WHEEL WAS TURNED TO FAR RIGHT OR LEFT. AT FIRST I THOUGHT THIS WAS JUST MY CAR, BUT IT WOULD APPEAR THAT IT IS A PRETTY WIDESPREAD ISSUE JUDGING BY THE NUMBER OF COMPLAINTS LODGED, WHICH I AM SURE REPRESENT JUST A FRACTION OF THE OWNERS WHO HAVE EXPERIENCED THIS ISSUE. GIVEN THE SERIOUS SAFETY ISSUE INVOLVED, I AM VERY SURPRISED THERE HAS NOT BEEN A RECALL SINCE GM SEEMS TO BE ISSUING RECALLS FOR MUCH LESS SERIOUS ISSUES. *TR

WE INTERMITTENTLY LOSE POWER STEERING AT LOW SPEEDS. SO FAR WE HAVE NOT HIT ANYTHING, BUT HAVE COME CLOSE AT INTERSECTIONS, IN PARKING LOTS, AND IN DRIVEWAYS. I AM NOT SURE WHEN IT FIRST HAPPENED. MAYBE ABOUT A YEAR AGO. AT THE BEGINNING, IT WAS ONCE IN A WHILE. NOW JUST ABOUT EVERY TRIP WE HAVE AN INCIDENT. POWER STEERING RESERVOIR IS FULL AND PUMP APPEARS TO BE WORKING PROPERLY. WHEN I TOLD THE DEALER OF THE ISSUE I AM HAVING, THEY RECOMMENDED CHANGING THE PUMP AND GEAR AT AN APPROXIMATE COST OF $2,000. AS AN ENGINEER, I FOUND IT HARD TO BELIEVE THAT BOTH THE PUMP AND GEAR NEEDS REPLACING. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY PEOPLE WITH SAME ISSUE WHO DID CHANGE PUMP AND GEAR STILL HAD THE SAME ISSUE. FURTHER RESEARCH LEADS ME TO BELIEVE THAT THE POWER STEERING SYSTEM HAS A DESIGN IS DEFECT THAT NEEDS TO BE ADDRESSED BY NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA). THE ENCLAVE AND OTHER GM VEHICLES HAVE A VARIABLE EFFORT STEERING (VES) SYSTEM THAT VARIES THE AMOUNT OF EFFORT TO STEER THE VEHICLE. APPARENTLY THE STEERING GEAR VALVE SOLENOID CAN STICK CAUSING LOSE OF STEERING WITH NO WARNING. I RECOMMEND THAT NHTSA REQUIRES GM TO EITHER REPLACE VES SYSTEM WITH A HIGHLY RELIABLE DESIGN OR DISABLE THE SYSTEM TO REDUCE POSSIBILITY OF HAVING AN ACCIDENT DUE TO POWER STEERING FAILURE. NHTSA IS WELCOME TO USE MY VEHICLE TO ANALYZE THE ISSUE. *JS

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT HE HAD TO INCREASE THE AMOUNT OF EFFORT IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. *TR

WHILE WIFE WAS DRIVING HER BUICK ENCLAVE WITH THE KIDS THE POWER STEERING PUMP FAILED AND SHE NARROWLY AVERTED BEING IN AN ACCIDENT WHILE TRYING TO TURN ON AN INTERSECTION. SHE WAS UNABLE TO MANEUVER THE VEHICLE AFTER THE PUMP FAILED. VEHICLE WAS TAKEN TO THE DEALERSHIP AND IT WAS CONFIRMED THAT THE PUMP WAS INDEED BAD. THE DEALER ALSO STATED THAT THE NEED TO KEEP THE PUMP IN STOCK BECAUSE OF THE AMOUNT OF FAILURES THEY SEE ON THE BUICKS AND ALSO THE CHEVY TRAVERSE. A SEARCH ON THE INTERNET REVEALED HUNDREDS OF COMPLAINTS OF PEOPLE LOSING POWER STEERING ON THE CHEVYS AND BUICK MODELS WITH NOTHING BEING DONE BY GM TO REMEDY THE SITUATION. LOSING THE ABILITY TO STEER A VEHICLE WITHOUT ANY WARNING IS A FATALLY OR SERIOUS ACCIDENT WAITING TO HAPPEN(IF NOT ALREADY). SOMETHING NEEDS DONE TO HAVE THESE KNOWN FAULTY PARTS RECALLED OR A FIX IN PLACE. OTHER BUICK ENCLAVE OWNERS AS WELL AS THE DEALERSHIP HAVE STATED THAT REPLACING THE PUMP DOES NOT PERMANENTLY FIX THE PROBLEM BUT ONLY DELAYS THE PROBLEM UNTIL IT OCCURS AGAIN. HOPEFULLY MY WIFE AND KIDS WILL STAY OUT OF HARMS WAY WHEN IT HAPPENS AGAIN. PLEASE PRESS GM FOR A FIX TO THIS PROBLEM BEFORE SOMEONE IS INJURED. *TR

I WOULD NOT RECOMMEND THIS VEHICLE, IT IS PRETTY EXPENSIVE FOR ALL THE PROBLEMS WE'VE HAD. IT HAS ALREADY BEEN RECALLED TWICE FOR TWO DIFFERENT PROBLEMS. IN DECEMBER IT STARTED MISFIRING, HESITATING AND BECOMING SLUGGISH. AFTER TAKING IT TO THREE DIFFERENT REPAIR FACILITIES THEY FIGURED OUT THE PISTONS WERE MISFIRING AND THREE IGNITION COILS(ALL ON THE SAME SIDE) HAD TO BE REPLACED. WHILE I REALIZE THE TIME FRAME OF THE WARRANTY HAS PASSED, WE WERE UNDER THE MILEAGE FOR WARRANTY COVERAGE. I GUESS AUTOMOBILE MAKERS PENALIZE YOU FOR NOT PUTTING A LOT OF MILES ON YOUR CAR. NOW, JUST THREE MONTHS LATER WITH ONLY A FEW MORE THOUSAND MILES ADDED - OUT OF THE BLUE I'M DRIVING DOWN THE ROAD AND NUMEROUS WARNING LIGHTS COME ON. PARK ASSIST GOES OFF, ALL WHEEL DRIVE GOES OFF, ABS WARNING LIGHT, AND BRAKE WARNING LIGHT ALL COME ON AT THE SAME TIME. WHEN I CALLED THE DEALER I WAS TOLD TO TURN THE CAR OFF AND THEN BACK ON AND IT SHOULD BE FINE - IT WASN'T. THEN I WAS TOLD IT WAS OK TO DRIVE IT! IF SO, THEN WHY ALL THE WARNING LIGHTS? TOO MANY THINGS HAVE GONE WRONG, FOR A PRICE TAG OF OVER $50,000.00. WE HAVE ALWAYS HAD THE SUGGESTED MAINTENANCE PERFORMED, I FEEL THIS VEHICLE IS NOT MADE WELL AND IS NOT WORTH THE PRICE TAG, BUT MORE IMPORTANTLY - HOW SAFE IS IT??? *TR

I TOOK MY CAR IN TO BE FIXED AGAIN. I NEEDED THE RUNNING LIGHTS AND A HESITATION IN THE CAR FIXED. SO THEY FIXED THE PROBLEMS, BUT WHEN THEY WENT TO TEST DRIVE IT THE POWER STEERING FAILED. NOW THE POWER STEERING NEEDS TO BE REPLACED. IT SEEMS THIS CAR IS NEEDS TO BE FIXED ALL THE TIME. I HAVE HAD A LOT OF CARS AND THIS IS THE MOST I HAVE EVER HAD PROBLEMS WITH A CAR. IT REALLY SCARES ME THAT THIS CAN BE FIXED BUT WILL MOST LIKELY FAIL AGAIN DUE TO THE PROBLEMS WITH GM'S STEERING. *TR

TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE SITTING AT A COMPLETE STOP, SMOKE EMITTED INTO THE CABIN FROM UNDER THE HOOD. THE ENGINE COMPARTMENT THEN BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE POWER STEERING COMPONENTS HAD FAILED AND ALLOWED FLUID TO LEAK ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

I BROUGHT MY CAR INTO THE DEALERSHIP IN LATE 2012 FOR A SOUND THAT IT WAS MAKING WHEN I TURNED MY STEERING WHEEL. THEY TOLD ME IT WAS "AN AIR BUBBLE IN THE POWER STEERING LINE" THE SOUND NEVER WENT AWAY AND ONLY GOT WORSE- I BROUGHT IT BACK INTO THE SHOP THIS WEEK- 11/13/13- NOT THE DEALERSHIP- AND I AM NOT BEING TOLD THAT MY POWER STEERING IS GOING OUT AND IT HAS BEEN LEAKING FLUID AND DAMAGED MY RACK AND PINION. CLEARLY THERE ARE NUMEROUS OTHER CUSTOMERS WITH THIS SAME ISSUE AND PEOPLE HAVE HAD THEIR POWER STEERING FAIL ON THEM WHILE DRIVING- THIS IS A HUGE SAFETY ISSUE AND IN MY OPINION DUE TO THE RATE OF OCCURRENCE SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR

PASSENGER SIDE AIR VENTS ONLY BLOW COLD AIR WHEN HEAT IS SELECTED. ALL OTHER VENTS BLOW HOT AIR. CHECKED AND CODE B0423 STORED. REPLACED RIGHT TEMP ACTUATOR AND REPROGRAMMED HVAC MODULE.

THE VEHICLE (2009 BUICK ENCLAVE) WAS BEING SERVICED AT A GM DEALER FOR INVESTIGATION OF A NOISE WE HAVE HEARD WHILE DRIVING THE CAR. THE MECHANICS DETERMINED THAT THE NOISE WAS DUE TO THE STEERING MECHANISM WHICH WAS BEGINNING TO FAIL AND NEEDED TO BE REPLACED TO AVOID POTENTIAL LOSS OF STEERING. *TR

WHILE TURNING (BOTH LEFT AND RIGHT) AT LOW SPEEDS THE VEHICLE RANDOMLY LOSES POWER STEERING CONTROL AND BECOMES VERY DIFFICULT TO COMPLETE THE TURN. COMPLETING THE TURNS BECOMES SO DIFFICULT, MY WIFE HAS TO STOP THE VEHICLE FORWARD MOTION AND BACK UP, OR WHEN CROSSING TRAFFIC, HAS TO CONTINUE IN A STRAIGHT PATH FROM WHERE CONTROL WAS LOST AND HOPE SHE CAN MAKE IT ACROSS TO AVOID A WRECK. TIMES OF OCCURRENCE ARE AT RANDOM WHEN MAKING TURNS ACROSS TRAFFIC FROM LOW SPEEDS, TURNING IN PARKING LOTS AND ANY OTHER TIME LOW SPEED TURNS ARE REQUIRED. FREQUENCY SEEMS TO BE INCREASING AS TIME GOES ON. *TR

I OWN A 2009 BUICK ENCLAVE THAT STARTED EXPERIENCING INTERMITTENT STEERING LOCK-UP ISSUES AT APPROXIMATELY 55,000 MILES. THE STEERING WOULD INTERMITTENTLY 'LOCK-UP' ESPECIALLY AT SPEEDS BELOW 35 MPH WITHOUT WARNING, THE PROBLEM BECAME MUCH WORSE OVER TIME. WE FREQUENTLY TRAVEL TO THE NC MOUNTAINS WHERE THERE ARE MANY 2 LANE CURVY ROADS GOING UP/DOWN THE MOUNTAINS, THE PROBLEM WAS ESPECIALLY NOTICEABLE WHEN TRAVELING IN THE NC MOUNTAINS. A VEHICLE HAVING THE STEERING 'LOCK-UP' IS A DEFINITE SAFETY ISSUE. I HAD THE VEHICLE REPAIRED BY THE DEALERSHIP WHEN IT REACHED 68,295 MILES FOR $2186.50 DUE TO SAFETY CONCERNS OF HARMING ONE OF MY CHILDREN OR WIFE SHOULD A WRECK OCCUR DUE TO NOT BEING ABLE TO STEER THE VEHICLE. THE REPAIRS CONSISTED OF REPLACING THE DEFECTIVE 'STEERING GEAR' AS WELL AS THE POWER STEERING PUMP DUE TO METAL SHAVINGS FROM THE DISINTEGRATING STEERING GEAR GETTING INTO THE POWER STEERING PUMP. IN SEARCHING ENCVLAVEFORUM.NET MANY USERS COMPLAINED OF THE SAME ISSUE WITH VEHICLES IN THE LAMBDA FAMILY (ENCLAVE, TRAVERSE, ACADIA). A RECALL SHOULD BE ISSUED FOR THIS DEFECT. *TR

ISSUE: CHECK ENGINE LIGHT ISSUE RESOLUTION: DEALERSHIP FOUND CODE P0304 AND P0306 WERE STORED. RECOMMENDED REPLACEMENT OF #4 AND #6 COILS AND PLUGS. REPAIR REPLACED ALL PLUGS AND COILS. ISSUE #7. ITR