2014 Buick Enclave Complaint Log

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING DRIVER AND PASSENGER SIDE SEAT BELTS. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE SEAT BELTS DID NOT PROPERLY RESTRAIN THE OCCUPANTS. THE DRIVER RECEIVED 2 BLACK EYES AS A RESULT OF STRIKING THE LEFT SIDE WINDSHIELD POST WITH FOREHEAD. THE PASSENGER ALSO SUFFERED INJURIES. *JS *JS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CRAIG SMITH AUTO GROUP (7459 OH-309, GALION, OH 44833, (419) 462-1746) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO UNDERGO ADDITIONAL DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 80,000. *TT*JB

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E VIRGINIA BEACH BLVD, NORFOLK, VA 23502, PHONE NUMBER: (757) 266-5804) WHERE IT WAS DIAGNOSED THAT THE AIR BAG HAD SHORTED OUT AND CODE B0022-0D WAS FOUND. THE PRESSURE SEAT BELT RESISTANCE WAS TOO HIGH AND DIELECTRIC GREASE NEEDED TO BE ADDED TO THE ELECTRIC CONNECTOR OF THE SEAT BELT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,472.

I'VE EXPERIENCED ONGOING INTERMITTENT ISSUES WITH THE TRANSMISSION SLAMMING INTO GEAR, AROUND 2ND AND 3RD GEAR, AND CHANGING THE TRANSMISSION OIL AS NOT ALLEVIATED THE ISSUE.

JUST BOUGHT 2014 BUICK ENCLAVE - NICE CAR, BUT DAY AFTER, REAR POWER LIFTGATE BECAME INOPERABLE WITH REMOTE, DOOR TOUCH PAD, AND CONSOLE SWITCH. HOT WEATHER 80+ DEGREES. FUSE IS GOOD. WILL NOT OPEN MANUALLY AND THERE IS NO MECHANICAL WAY OF OPENING THE DOOR FROM THE OUTSIDE. NO WAY TO OPEN DOOR IN AN EMERGENCY. DOES NOT FUNCTION AS OUTLINED IN OWNERS MANUAL, EITHER MANUALLY OR ELECTRICALLY. OWNER'S MANUAL HAS CONTRADICTORY OPERATING INSTRUCTIONS.

THE DRIVER SIDE CONTROL PANEL FRAME BROKE.NOTICED THE SEAT CONTROL PANEL HANGING OUT OF THE SEAT.

I HAVE A P0420 CODE ON MY 2014 BUICK ENCLAVE FOR ABOUT A YEAR NOW. ALMOST EVERYTHING RELATED TO ENGINE PERFORMANCE WAS REPLACED BECAUSE NO ONE COULD BELIEVE THAT THE CATALYTIC CONVERTER WENT BAD - EVEN AT THE DEALERSHIP - ON A 4 YEAR OLD CAR WHERE THE AFTERMARKET CATALYTIC CONVERTER HAS A 5 YEAR WARRANTY. I SPENT OVER $2,000 SO FAR REPLACING ONE THING AFTER ANOTHER AT THE DEALERSHIP'S ADVICE BECAUSE THEY DID NOT EVEN KNOW THE REASON FOR THE FAULT. NOW I KNOW IT IS THE CATALYTIC CONVERTER BECAUSE THE EXHAUST STARTED SMELLING BAD WHENEVER THE CAR IS RUNNING. GM/BUICK SHOULD INVESTIGATE WHY ITS CATALYTIC CONVERTERS ARE FAILING AND FORK THE BILL ON FIXING IT.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE IN THE RAIN, THERE WOULD BE SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,265. UPDATED 10/25/17*LJ THE CONSUMER STATED AS OF 10/11/2017 THE FAILURE PERSISTED. UPDATED 11/1/2017*JS

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 70 MPH, A LOUD POP NOISE WAS HEARD. THE VEHICLE WAS PULLED OVER WHERE IT WAS DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,300.

MY WIFE WENT TO LOCAL STORE AND PARKED THE CAR. WHEN BACKING OUT OF PARKING SPOT, SHE WAS UNABLE TO TURN STEERING WHEEL !!!!. IT HAPPENED ON 12JAN2017 WITH ONLY 18,824 TOTAL MILES. CAR HAD TO BE LOADED AND HAULED TO LOCAL DEALER DUE TO STEERING FAILURE. AND THE CAUSE WAS, I QUOTE OR COPY FROM DEALER WORK ORDER INSPECTED AND FOUND BELT HANGING LOOSE ON ENGINE. FOUND IDLER PULLEY BOLT BROKEN AND PULLEY LAYING LOOSE EXTRACTED BROKEN BOLT FROM BLOCK. TAPPED THREADS TO ENSURE NONE DAMAGE {END OF COPY} WHAT HAPPENS HERE IN AZ DRIVING IN THE MT'S AROUND CURVES?? WOULD THEY SAY OH HE'S OLD LOST CONTROL AND WENT OVER THE EDGE AND THE CRASH BROKE THE BOLT. OR LOOKING AT CELL PHONE CROSSED OVER CENTER LINE HITTING A SEMI HEAD ON. THE CRASH BROKE THE BOLT. AND NEVER FIND OUT THEY HAVE BAD BOLTS IN THE STEERING SYSTEM. I TOLD SEVERAL SHOP SUPERVISORS BUT THEY JUST SHOOK THERE HEAD. ARE THE BOLTS NOT HARDEN CORRECTLY? WAS TO MUCH TORQUE USED FOR BOLT SIZE WHEN INSTALLING?? ARE THE BOLTS TO SMALL OF A SIZE FOR THE JOB?? THE BOLT ONLY HAD TO HOLD THE BELT PULLEY TIGHT ON THE SERPENTINE BELT. SO THAT YOU CAN STEER, RUN THE GENERATOR AND OTHER THINGS. T. BUT IT SNAPPED WHILE PARKED OR CAR WAS STARTED. I AM SCARED WHILE I AM DRIVING THE CAR. WHEN CAN IT HAPPEN AGAIN? CAR WAS IN WARRANTY AND FIXED AT NO CHARGE.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING 35 MPH, THE BRAKES MADE A LOUD SQUEALING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FRONT AND BACK BRAKES AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,958.

IN 2016, AND AGAIN IN 2020 AFTER THE DEALER FIRST FIXED THE ISSUE, WHILE DRIVING AT HIGH SPEEDS, ON HIGHWAYS, ALSO IN THE RAIN, AGAIN AT A STOP LIGHT, THE VEHICLE SUDDENLY DECELERATED, CAUSING THE POTENTIAL FOR A VERY SERIOUS ACCIDENT. THE WARNINGS THEN DISPLAYED ON THE DASH INCLUDED REDUCED ENGINE POWER, SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND TRACTION CONTROL OFF. THE VEHICLE ONLY THEN DROVE AT SLOW SPEEDS, SPUTTERED AND JERKED, AND FELT LIKE IT MIGHT STALL. WHEN ABLE TO PULL OVER, AT TIMES TURNING OFF THE CAR REVERSED THE PROBLEM. SOMETIMES THE CHECK ENGINE LIGHT WAS ON, SOMETIMES IT WASN'T. SOMETIMES IT WOULD DRIVE FINE AND THEN OUT OF NOWHERE, IT WOULD HAPPEN AGAIN. IN 2016, THE DEALERSHIP HAD A DIFFICULT TIME FINDING THE ISSUE. AFTER SEVERAL DAYS OF DRIVING IT, THEY IDENTIFIED THE PROBLEM AS A FUSE BOX ISSUE AND REPLACED THE FUSE BOX. THIS SEEMED TO FIX THE ISSUE UNTIL IT HAPPENED AGAIN IN 2020 WHILE DRIVING. ON A ROAD TRIP, IT HAPPENED WHILE ON A HIGHWAY, AGAIN AT A RED LIGHT, AND WHILE ON A HIGHWAY AGAIN. EACH TIME, WE PULLED OVER, TURNED THE CAR OFF FOR A WHILE. ONE TIME IN PARTICULAR, THE ISSUE DIDN'T GO AWAY AFTER TURNING THE CAR BACK ON.

"SERVICE AIRBAG" PANEL CAUTION LIGHT ILLUMINATES. IT GOES OUT AND COMES ON RANDOMLY. DEALER CANNOT FIND ROOT CAUSE AND SIMPLY RESETS LIGHT TO TURN IT OFF. THERE IS A RECALL 2008-1013 BUICK ENCLAVE FOR THIS IDENTICAL PROBLEM. THIS IS ON A 2014 MODEL.

2014 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING, THE RIGHT HEAD LIGHT WENT OUT. ALL FEW MINUTES LATER, ALL THE HEAD LIGHTS WENT OUT. THE CONSUMER TURNED THE VEHICLE OFF AND RE-STARTED IT. THE LEFT HEAD LIGHT CAME BACK ON. THE CONSUMER WAS ABLE TO GET THE VEHICLE FIXED THE SAME DAY HE CALLED THE DEALER. *JB

TL* THE CONTACT OWNED A 2014 BUICK ENCLAVE. WHILE DRIVING INTO AN INTERSECTION, THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY AN ONCOMING VEHICLE. THE CONTACT'S VEHICLE SPUN OFF THE ROAD AND LANDED IN A DITCH. THE FRONT END AND DRIVER'S SIDE OF THE VEHICLE WERE SEVERELY DAMAGED. THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INFORMED THAT THE SEAT BELT FAILED TO LOCK AND PROPERLY RESTRAIN HIM. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIBS, CLAVICLE, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

SMOKE CAME OUT INSIDE ON THE FRONT PASSENGER VENT, FIRE MELTED THE VENT COVER. TOOK THE GMC / BUICK DEALERSHIP, THEY SAID THEY CANNOT FIND THE SOURCE OF FIRE, SUGGESTING FIRE CAUSE IS EXTERNAL SUCH AS REFLECTION FROM THE SUN. DRIVER DOES'T SMOKE AND THERE'S NOTHING I CAN FIND IN THE VEHICLE THAT MIGHT HAVE CAUSE THE REFLECTION SUCH AS A MIRROR OR ANY SHINY OBJECT. THIS HAPPENED WHILE THE VEHICLE IS IN MOTION, CITY STREET DRIVING. VEHICLE TRAVELED APPROXIMATELY 2 MILES FROM THE HOUSE AT 8 IN THE MORNING. OUTSIDE TEMPERATURE AROUND 50'S DEGREES. I THINK THE PROBLEM MIGHT BE ELECTRICAL. THE AMOUNT OF SMOKE AND BURNING SMELL IN THE VEHICLE MADE IT VERY UNSAFE TO DRIVE IT.

The contact owns a 2014 Buick Enclave. The contact stated that the airbag warning light was illuminated upon starting the vehicle. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

ON 11/30, WE TURNED ON THE CAR, THE ENGINE LIGHT ON THE DASH CAME ON TO SERVICE ENGINE. WE TOOK THE CAR TO THE DEALERSHIP. WE WERE INFORMED THE PROBLEM IS IN THE TRANSMISSION. IT NEEDED A TORQUE CONVERTER, A PUMP AND NEW GASKETS. THEY'VE HAD THE CAR SINCE 12/2, AND INFORMED US THEY WERE WAITING FOR THE GASKETS WHICH WILL POSSIBLY BE TWO MORE WEEKS.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO JERK WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE FAILURE OCCURRED 12 TIMES IN COLD WEATHER TEMPERATURES OF 30 DEGREES OR LESS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 05/18/16*LJ

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND CROSSING TRAIN TRACKS, THE TRAIN CRASHED INTO THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURY AND THE FRONT PASSENGER SUSTAINED A KNEE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

PASSENGER SIDE FRONT WINDOW DEVELOPED A STRESS CRACK. THE CRACK BEGINS UNDERS THE COVER FOR THE REARVIEW MIRROR AND EXTENDS UPWARDS ABOUT 1/3 OF THE WAY DOWN WINDOW AND TERMINATES AT THE TOP EDGE OF THE GLASS. THE CRACK HAPPENED WHILE DRIVING AND THERE WERE NO STRIKES TO THE SIDE WINDOW. APPEARS TO BE A FAULTY PIECE OF GLASS. I HAVE SINCE OBSERVED ANOTHER BUICK ENCLAVE WITH THE PASSENGER SIDE FRONT WINDOW CRACKED IN THE EXACT SAME LOCATION WITH THE SAME CRACK PATTERN

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE AUTOMATIC TRANSMISSION FAILED TO PROPERLY CHANGE OVER AND THE RPMS RACED ALONG WITH A DELAYED RESPONSE IN WHICH THE VEHICLE JERKED UPON THE GEARS CHANGING OVER. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER NUMEROUS TIMES AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE SUNROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.... UPDATED 06-02-15 *BF THE CONSUMER STATED THE DEALER REPLACED THE SUN ROOF. THE TRANSMISSION, GPS, AND THE TURN SIGNALS WERE NOT WORKING PROPERLY. UPDATED 11/6/15*JS

The contact owns a 2014 Buick Enclave. The contact stated that while driving at various speeds and decelerating to make a turn, the vehicle experienced a hard shift. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was taken to an independent mechanic, where the same assessment was made, and the contact was informed that the vehicle was operating as designed. Additionally, the contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V515000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2014 BUICK ENCLAVE. CONSUMER STATES THEY TRIED TO GET THE REPAIRED, BUT THE PARTS WERE NOT AVAILABLE. *TA

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. UPDATED 01/15/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CHASSIS ELECTRICAL AND THE FUEL MODULE WAS REPLACED. UPDATED 10/5/2015 *JS

SERVICE AIRBAG WARNING LIGHT WAS ON FOR 4 DAYS. TOOK CAR INTO BUICK DEALERSHIP, THEY SAID THE LIGHT WASN'T ON AND COULDN'T FIND A PROBLEM. THE LIGHT WAS ON WHEN I DROPPED THE CAR OFF THAT DAY. THEY HAD MY CAR FOR 2 DAYS. GOT THE CAR BACK ON FRIDAY EVENING, 2 DAYS LATER THE LIGHT IS BACK ON. THERE IS A RECALL FOR THIS ISSUE IN 2013 MODELS, BUT SINCE THIS IS A 2014 I WANTED TO MAKE THIS KNOWN THAT IT IS A PROBLEM AND MAY REQUIRE A RECALL FOR THE 2014 BUICK ENCLAVE. *TR

There is a safety issue with the airbag and there is no remedy offered by the dealer / manufacturer.

WHATEVER RULES ARE BEING PROMULGATED REGARDING CAR HEAD RESTRAINTS ARE IRRATIONAL. I AM CONFRONTED WITH HEAD, NECK AND SHOULDER PAIN AFTER EACH DRIVE, REGARDLESS OF HOW SHORT. THE HEADREST, ALL CARS WITH RECENT HEADRESTS, IS TOO FAR FORWARD AND PUSHES THE HEAD INTO A DOWNWARD LOOKING POSITION. THIS UNSAFE BODY POSITION WILL CREATE OTHER TYPES OF INJURIES, EITHER FROM PROLONGED POOR BODY MECHANICS OR UNSAFE BODY OR VEHICLE MODIFICATIONS. WITHOUT THE ABILITY TO ADJUST THE HEADREST INTO A COMFORTABLE DRIVING POSITION FOR 99.9% OF THE TIME THE DRIVER IS IN THE VEHICLE, THE ODDS OF THE .01% BEING EFFECTIVE IS MINIMAL. PLEASE REISSUE THE RULES AND PROVIDE SOME TYPE OF CREDIT TO FIX THE COUNTLESS CARS BURDENED BY THIS IRRATIONAL POLICY. *TR

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE'S PRESSURE INCREASED AND CAUSED THE CONTACT'S EARS TO HURT. THE CONTACT NOTICED A BURNING ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 888.

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN 14V266000 (SEAT BELTS). HOWEVER, THE DEALER COULD NOT PERFORM THE REPAIRS FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

THE FRONT DRIVER & PASSENGER HEAD RESTS PROTRUDE TOO FAR FORWARD EVEN WHEN PUSHED ALL THE WAY BACK. THE HEADRESTS ARE NOT ABLE TO BE ADJUSTED HIGH ENOUGH FOR A TALL PERSON. FOR TALL INDIVIDUALS THIS CAUSES THE LOWER PORTION OF THE HEADREST TO PRESS INTO A PRESSURE POINT ON THE BACK. THIS COULD RESULT IN SPINAL DAMAGE IN A REAR END COLLISION. SOME OWNERS ARE CHOOSING TO TURN THE HEAD RESTS AROUND BACKWARDS OR REMOVE THEM ENTIRELY. THIS ALSO FORCES PEOPLE TO DRIVE WITH THE SEAT RECLINED TOO FAR BACK. *TR

TL* THE CONTACT OWNS A 2014 BUICK ENCLAVE. THE CONTACT STATED THAT THE BACK UP CAMERA WAS DIFFICULT TO VIEW WHEN REVERSING. THE CONTACT MENTIONED THAT THE BACK UP CAMERA WAS DARK AND CAUSED THE CONTACT'S VISION OF THE ROAD TO BE IMPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600.

WHEN I LEFT HOME FUEL GAUGE READ 3/4 OF A TANK. DROVE TO KHOL'S WHEN I WAS DONE AND STARTED CAR TO RETURN HOME MY GAUGE READ FULL. *TR

I PUT THE CAR AT 'N' GEAR POSITION, BUT THE CAR WENT BACKWARD. I STOPPED THE CAR, TOOK OUT THE KEYS, AND RESTARTED. THE SECOND TIME, ABOUT 2 MONTHS AFTER THE FIRST INCIDENT, THE CAR STARTED TO ROLL WHEN I PUT THE CAR AT 'P' GEAR POSITION. *TR

WHEN THE INTERIOR PANEL IS LIT UP, THE CONTROLS IN THE MIDDLE ROW FOR THE AC/HEATER GET VERY HOT. THE FRONT AC/HEATER CONTROLS DO NOT HAVE THIS ISSUE, ONLY IN THE MIDDLE ROW. I BROUGHT IT UP TO THE DEALER WHEN I TOOK IT IN TO GET THE OIL CHANGED AND THEY REALLY DID NOT SEEM TO CARE. THIS CONCERNS ME BECAUSE I OFTEN HAVE MY GRANDCHILDREN IN THE MIDDLE ROW. I DO NOT WANT THEM BURNING THEMSELVES ON THE CONTROLS. IT IS NOT JUST WARM, BUT VERY HOT. I DO NOT WANT A FIRE STARTING IN MY CAR OR CHILDREN GETTING BURNED. WHEN THE FRONT VEHICLE LIGHTS ARE ON, THESE CONTROLS ARE AUTOMATICALLY ILLUMINATED. *TR

THE DRIVER'S DOOR BRUSHED OVER MY LOWER LEG AND CUT IT DUE TO A VERY SHARP EDGE ON THE BOTTOM CORNER OF THE DOOR. THIS HAS HAPPENED THREE TIMES. BOTH THE DRIVER'S DOOR AND THE FRONT PASSENGER DOOR COME TO AN EXTREMELY SHARP POINT AT THE BOTTOM LOWER EDGE. I HAVE CUT MY LEG THREE TIMES TOTAL AND BOTH DOORS HAVE DONE IT. I HAVE NOT HIT MY LEG VERY HARD WITH THE DOOR BUT THE DOORS ARE SO SHARP THAT THEY JUST SLICED MY SKIN. I DID NOT REQUIRE MEDICAL ATTENTION BUT THIS IS STILL A PROBLEM. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR AND THEY STATED THAT IT WAS A DESIGN PROBLEM AND DID NOT REALLY KNOW HOW TO CORRECT IT. I HAVE A PICTURE FROM THE FIRST INCIDENT IF YOU REQUIRE IT. *TR

2014 BUICK ENCLAVE CHROMED HOOD LOUVER HORIZONTAL POSITION REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN POSITIONS OF THE SUN AND DRIVER DIRECTION, BLINDING THE DRIVER FROM BELOW THE LINE OF SIGHT. COMPLAINTS TO THE DEALER DEFERRED TO GM. GM'S RESPONSE WAS THAT THIS IS A NORMAL FUNCTION OF THE VEHICLE. DEALER HAS SUBSEQUENTLY CONTACTED ME TO RESOLVE ISSUE. *TR