2007 Buick LaCrosse Complaint Log

POWER STEERING UNIT SPRUNG A LEAK FROM THE CASING WHERE A HOLE WAS OBSERVED. WE HAD TO REPLACE THE ENTIRE POWER STEERING UNIT JUST 3,000 MILES OUT OF WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, SUDDENLY THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD WHERE THE HIGH BEAM HEADLIGHTS WERE ENGAGED WHICH ALLOWED THE CONTACT TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE FAULTY BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

RETURNING FROM A MI TRIP ON PA RT 80, NOTICED PASSENGER AIR BAG WARNING LIGHT WAS OFF. SINCE THAT TIME, THE AIR BAG LIGHT HAS BEEN INTERMITTENTLY EFFECTIVE (SEE DIAGNOSTIC CHECK ON DEALER BILLING). RECENTLY, DEPUTY ADMINISTRATOR [XXX] HAS TESTIFIED A DEFECT WAS THE RESULT OF INACCURATE SUPPRESSION READ BY THE AIR BAG MODULE WHICH ACTIVATES THE SEAT BAG. WE HAVE BEEN TRAVELING SINCE, UNSURE THE PASSENGER WAS COVERED BY AN ACTIVE BAG. PLEASE ADVISE OF ANY INFORMATION AVAILABLE TO ASSIST IN IDENTIFYING THIS PROBLEM. THANK YOU. (DEALER... BILLING IS SENT UNDER SEPARATE COVER)...UPDATED 11-24/14 *BF UPDATED 5/1/2015 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A CLUNKING SOUND COMING FROM THE STEERING WHEEL/SHAFT ASSEMBLE WHEN TURING EITHER DIRECTION OR WHEN HITTING A BUMP. THERE IS A BUICK TSB THAT DESCRIBES THE PROBLEM FOR THE 2005-2007 YEARS AND THE PARTS WERE UPGRADED IN 2008 TO FIX THE PROBLEM. BUICK WILL NOT REPLACE THE PART FREE BUT I NOTICE THAT THIS IS A COMMON PROBLEM FOR THESE YEARS. THERE DOESN'T APPEAR TO BE ANY SORT OF RECALL, OR LEAST I DON'T SEE ANY ON LINE AND I HAVE NOT BEEN NOTIFIED. THE DEALERSHIP WANTS $250 TO REPLACE THE NEEDED PARTS. *TR

WHILE DRIVING ON THE HIGHWAY IN THE RAIN, MY HEADLIGHTS WENT OUT. I WAS TERRIFIED. TURNING THE SWITCH ON AND OFF WOULD NOT FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. I HAD TAKEN THE CAR TO THE DEALERSHIP SHORTLY AFTER PURCHASE IN 2009 AND HAD COMPLAINED OF LEAKING SEAL ON THE TOP EDGE OF THE DRIVER'S SIDE DOOR IN THE RAIN. WATER WOULD DRIP ALL OVER MY LEFT ARM, SHOULDER AND ARM REST. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WOULD NOT FIX IT. NOW THE HEADLIGHTS WILL REFUSE TO WORK ON AN INTERMITTENT BASIS. THE DEALERSHIP WILL NOT FIX IT. THE DASH READS HEADLIGHTS SUGGESTED BUT THEY WILL NOT COME ON. I CAN USE THE DIMMER ON THE STEERING COLUMN AND THE BRIGHT LIGHTS WILL WORK, BUT DRIVING WITH BRIGHT LIGHTS INTO ONCOMING TRAFFIC IS DANGEROUS. I NEED TO HAVE A DEALER FIX THIS PROBLEM. I TOOK THE CAR THROUGH A CAR WASH FOR THE FIRST TIME THE OTHER DAY AND THE LIGHTS HAVE BEEN ACTING UP AGAIN. PLEASE HAVE SOMEONE CONTACT ME AND AUTHORIZE REPAIRS AT THE DEALERSHIP. I AM AFRAID TO DRIVE EVEN A SHORT DISTANCE AT NIGHT NOT KNOWING WHEN MY HEADLIGHTS WILL SUDDENLY GO OUT AGAIN. IT HAS HAPPENED SEVERAL TIMES NOW. IT REALLY SCARES ME AND CONCERNS ME THAT A DEALERSHIP WOULD NOT REPAIR THE PROBLEM. *TR UPDATED 09/10/13*LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE STEERING, A SQUEAKING NOISE COMING FROM THE DASH AREA, AND WATER WOULD DRIP THROUGH THE TOP DOOR, EVERY TIME IT RAINED. ALSO, THERE WAS A VIBRATION ISSUE, SO THE DEALER REPLACED THE TIRES, BUT IT DIDN'T RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HEADLIGHT SENSOR MODULE WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED. THE CONTACT WAS FORCED TO DRIVE ONTO THE EMERGENCY LANE AND ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WOULD NOT RESTART IMMEDIATELY BUT IT DID RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TO TEST WHICH DID NOT LIST ANY ERROR CODES REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR ANOTHER DIAGNOSTIC TEST AND WAS ALSO ADVISED THAT THERE WERE NO ERRORS CODES TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO OTHER COMPLAINTS REGARDING THE VEHICLE STALLING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE CRANK SENSOR FAILED AND THE STEERING MODULE WAS FAULTY. THE CONTACT STATED VEHICLE WAS UNSAFE TO DRIVE WHICH COULD POTENTIALLY RESULT IN A SERIOUS CRASH. THE FAILURE MILEAGE WAS 82,000.

WE ARE REPAIRING A 2007 BUICK LACROSSE CX FOR A CUSTOMER AND ARE UNABLE TO COMPLETE REPAIRS BECAUSE GM DOES NOT HAVE A DRIVER'S SIDE CURTAIN AIRBAG AVAILABLE AND APPARENTLY DOES NOT HAVE ANY IN LINE TO BE PRODUCED. WE HAVE BEEN WAITING FOR SEVERAL WEEKS FOR THIS SAFETY PART FOR A FOUR YEAR OLD CAR AND THE PART IS NOT AVAILABLE NATIONALLY. *TR

ROUTINE DRIVING. AFTER MAKING A LEFT HAND TURN AT A TRAFFIC SIGNAL THE POWER STEERING STOPPED WORKING. THIS MADE THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THE O RING HAD BLOWN OUT OF THE POWER STEERING HOSE LEADING TO THE PUMP. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE HEADLIGHTS FAILED AND WOULD NOT RE-ILLUMINATE DESPITE THE CONTACTS ATTEMPTS. THE CONTACT HAD TO UTILIZE THE HIGH BEAM LIGHTS AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT A RELAY SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RELEASED THE KEY, THE STARTER GRABBED THE KEY AND KEPT GRINDING MOMENTARILY. THEN WHEN I TRIED TO START IT THE STARTER CLICKED AS IF IT WERE GONE. I PARKED IT FOR THE NIGHT AND CALLED AAA IN THE MORNING. THE CAR STARTED RIGHT UP AND WAS DRIVEN ON TO THE TRUCK.. I WAS TOLD I NEEDED TWO PARTS A STARTER AND SOMETHING ELSE. THAT WAS ON MONDAY. IT'S THURSDAY NOW AND I'M WAITING FOR ANOTHER PART. I WAS TOLD THE DIMMER SWITCH HAD SHORTED OUT AND HAD BEEN AFFECTING THE WHOLE SYSTEM. IT IS NOW THURSDAY AFTERNOON AND MY PART HAS BEEN SNOWED IN . THERE IS NONE TO BER HAD IN THE WHOLE CITY OF TAMPA FLORIDA! I AM A SNOW BIRD AND AM THANKFUL I WASN'T ON THE ROAD TO MICHIGAN WHEN THIS HAPPENED. LOSING ACCELERATION AND/OR STALLING IN HEAVY TRAFFIC IS A VERY DANGEROUS SITUATION. BY THE WAY I DIDN'T TRUST THE CENTURY BUICK DEALERSHIP I HAD THE AAA GARAGE WORK ON IT THIS TIME. IT COST ME $300. THE FIRST TIME ) THE SECOND $0.BUT WITH NO RESULTS. NOW I'M IN IT FOR MORE THAT $400.00. MERRY CHRISTMAS. *LN

WINDSHIELD WIPER MECHANISM FAILED AND THE WIPERS DO NOT OPERATE AT ALL. THE WIPERS HAVE ALL TOGETHER STOPPED WORKING. *TR

WHILE I WAS DRIVING AT NIGHT MY LOW HEADLIGHTS WENT OUT. THE HIGHBEAMS WORK. *TR

DRIVING 70 MPH ON INTERSTATE AND HAD BLOWOUT DUE TO SPLITTING OF GOODYEAR EAGLE LS 2 TIRE WITH ONLY 28000 MILES. TIRES PURCHASED ON NEW 2007 BUICK LACROSSE WITH 0 MILES. COULD HAVE CAUSED WRECK AND POSSIBLY DEATH. THIS HAPPENED AGAIN ON 9-6-20210 SAME SITUATION ON A SECOND TIRE. GOODYEAR WOULD NOT REPLACE ALL 4 TIRES EVEN THOUGH 2 BLEW OUT DUE TO SPLITTING OF TIRE. GOODYEAR ONLY PRO RATED THE TWO THAT WERE BLOWN AND I WOULD HAVE TO WAIT UNTIL OTHERS BLOW. THIS IS TOO DANGEROUS AND GOODYEAR NEEDS TO BE RESPONSIBLE. IF THE OTHERS BLOW AND THERE IS WRECK OR INJURY THERE WILL BE A LAWSUIT AND WANT IT NOTED THAT I HAVE REPORTED AND TRIED TO DO SOMETHING ABOUT BAD TIRES. ONLY HAVE THE DOT # FOR THE SECOND TIRE ONLY BECAUSE GOODYEAR DEALER KEPT THE FIRST BLOWN OUT TIRE. I HAVE NOT LET THEM HAVE THE SECOND TIRE YET. I AM TRYING TO WORK WITH GM TO GET SOME HELP WITH GETTING ALL TIRES REPLACED. GM FIRST TOLD ME TO GO TO GOODYEAR BUT NOW WITH THE SECOND TIRE A MONTH LATER I AM REALLY CONCERNED FOR MY AND OTHERS SAFETY. THE CONSUMER STATED THE DEALER AND GM DECIDED TO REPLACE THE REMAINING THREE TIRES AS A CUSTOMER SATISFACTION GESTURE. UPDATED IVOQ 10/13/10*JB *TR

2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERIFIED TO BE CONNECTED. NO VEHICLE COLLISIONS OR INCIDENTS. WILL REQUEST DIAGNOSTICS FROM BUICK DEALERSHIP WHERE PURCHASED. *TR

TL* THE CONTACT OWNS 2007 BUICK LACROSSE CX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE HIGH BEAM HEADLIGHTS TO CONTINUE DRIVING WITH PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE PERSISTED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. UPDATED 06/17/11 *BF UPDATED 1/24/2012 *LN *TR

07 BUICK LACROSSE WITH 35K MILES FAILED 5TIMES AND COULD HAVE BEEN REAR ENDED. FAILED 4/10 FL,FUEL PUMP CORRECTED FAILED JERSEY 4 TIMES TOWED TO DEALER TWICE WHO DID NOTHING BUT TIGHTEND WIRE VERY ILL WIFE MADE A NEW CAR NECESSARY. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR FLASHED ON AND OFF ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO VAN BUREN BUICK GMC (866-223-5291, LOCATED AT 2257 JERICHO TURNPIKE, GARDEN CITY PARK, NY 11040) WHERE THE AIR BAG MODULE WAS REPLACED. THE FAILURE RECURRED AND THE PART WAS REPLACED AGAIN BY THE SAME DEALER. THE FAILURE RECURRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS UNKNOWN.

2007 BUICK LACROSSE SEDAN. CONSUMER STATES MAJOR SAFETY DEFECT. CONSUMER REPORTS WHILE DRIVING THE ENGINE SHUT DOWN 3 TIMES FOR NO APPARENT REASON *TGW

MY WIFE IS HANDICAPPED HAS HAD MULTIPLE BACK SURGERIES AND NEEDS TO SIT ON A CUSHION ON THE PASSENGER SIDE OF THE VEHICLE. WHEN SHE SITS ON A CUSHION THE AIRBAG LIGHT SAYS THE AIRBAG IS NOT ON. THE VEHICLE WAS TAKEN TO PALM AUTO MALL BUICK IN 2010 WHERE THEY REPLACED THE SENSOR IN THE SEAT. IT STILL SAYS THAT THE AIRBAG IS OFF WHEN SHE SITS ON THE CUSHION. I CONTACTED GM IN SPRING OF 2012 AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO REMEDY THE PROBLEM. THIS IS VERY DANGEROUS IF IN FACT THE AIRBAG IS OFF. *TR

IN THE PAST SIX MONTHS, THE HEADLIGHTS ON MY 2007 BUICK LACROSSE HAVE TURNED OFF ON THEIR OWN SEVERAL TIMES. TWICE THIS HAS OCCURRED AT NIGHT AND TWICE DURING TWILIGHT. ADJUSTING THE HEADLIGHT SWITCH DOES NOTHING TO AFFECT THE LIGHTS. THIS PROBLEM AFFECTS THE LOW BEAM LIGHTS ONLY. THE CAR HAS BEEN TAKEN TO THE DEALER WITH THIS REPORTED PROBLEM 3 TIMES. THEY REPORT THAT NO PROBLEM WAS FOUND, BUT THEY DID REPLACE A PART ONCE THAT HAS HAD NOT REMEDIED THE PROBLEM. *TR

SEAT BELT LIGHT ON DASH DOES NOT GO TO THE ON POSITION WHEN MY WIFE SITS IN SEAT,THIS HAS HAPPENED ABOUT FOURTEEN TIMES SINCE WE BOUGHT THE CAR.ITS ONLY SINCE GM HAS HAD THERE SEAT BELT PROBLEM THAT THE DEALER HAS SUGGESTED A NEW SENSOR BUT TOLD ME HE COULD NOT GUARANTEE IT WOULD WORK,UPON CHECKING THE INTERNET HE WAS RIGHT LOTS OF PEOPLE HAD THE SENSOR REPLACED AND WOUND UP WITH THE SAME PROBLEM,ALSO FOUND OUT THROUGH THE NET LOTS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH OTHER GM CARS. *TR

I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR

PANEL LIGHTS BEGAN TO GO OUT ONE AT A TIME IN 2009. THE LOW BEAM HEAD LIGHTS WENT OUT ONE AT A TIME; WHEN REPLACED , BOTH WENT OUT AT THE SAME TIME. AFTER THAT BOTH HIGH BEAMS WENT OUT AT THE SAME TIME AND HAD TO BE REPLACED. THE DRIVER'S DOOR HANDLE HAS BROKEN TWICE IN 18 MONTHS. THE TRANSMISSION BEGAN TO SLIP AFTER THAT. THE DRIVER SEAT BELT LIGHT OFTEN REMAINED ON WHILE SEAT-BELT IS CONNECTED. WHILE TRAVELING ON A WET ROAD I ATTEMPTED TO BRAKE PRIOR TO A WATER PUDDLE WHEN THE CAR SLID SIDEWAYS OFF THE ROAD INTO A SOGGY-BOG AND SPUN 2.5 TIMES IN A CIRCLE IN APP. 12" OF MUD BEFORE IT STOPPED, AND HAD TO BE TOWED OUT. PRESENTLY, THE ABS SERVICE LIGHTS REMAIN ON, THE CLOCK AND RADIO LIGHTS ARE OUT, THE CD PLAYER DOES NOT FUNCTION AT ALL, THE SEAT BELT LIGHT MAY COME ON IN TRANSIT UNPROVOKED, GOING ON AND OFF FOR THE DURATION OF THE TRIP. IF CRUISE CONTROL IS NOT TURNED OFF WHEN PARKED THE GAS NEEDLE DROPS AS IF THERE IS A LEAK. IF THERE ARE NO OTHER RECALLS ON THIS CAR, THERE SHOULD BE! *TR

STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000.

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. IN FOUR DIFFERENT SITUATIONS, WHILE DRIVING 40 MPH, THE VEHICLE WOULD RANDOMLY STALL. THE CONTACT HEARD CLANKING NOISES IMMEDIATELY BEFORE THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY STALL. IN TWO OF THE INCIDENTS, THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE AN ERROR CODE BOTH TIMES. THEY REPROGRAMMED THE ENGINE, WHICH REPAIRED THE FAILURE FOR APPROXIMATELY TWO OR THREE DAYS. DURING ONE OF THE VISITS, THE DEALER REPLACED A TRANSMITTER AND A THROTTLE BODY. THE REPAIRS WOULD LAST FOR APPROXIMATELY 3 OR 4 DAYS. THE VEHICLE STALLED AGAIN WHILE DRIVING 40 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE MILEAGE WAS 16,755 AND CURRENT MILEAGE WAS 17,334.

UNABLE TO READ DASH INFORMATION AT DUSK IN THE AM,THE DASH LIGHT DISPLAY WILL TAKE ANYWHERE FROM 15 SECONDS TO 30 MINUTES TO READ. *TR

COMPUTER TIRE PRESSURE READS INCORRECT TIRE POSITIONS ON READ OUT ON DISPLAY ON VEHICLE DASH BOARD. RIGHT REAR READS THE LEFT FRONT TIRE HAS BEEN TO DEALER TWICE STILL NOT CORRECTED. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT HEADLIGHTS RANDOMLY SHUT OFF ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE HEADLIGHT RELAY SWITCH. HOWEVER, THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CURRENT FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,701.

2007 BUICK LACROSSE TOTALEDIN TRANSIT. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED A ROTTEN ODOR INSIDE THE PASSENGER COMPARTMENT. THE ODOR OF THE ROTTEN FUMES IS CURRENTLY MAKING THE CONTACT ILL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE ORIGIN OF THE ODOR. THE VENTILATION SYSTEM WAS CLEANED AND AN ANTI MOLD CLEANER WAS PLACED IN THE VEHICLE; HOWEVER, THE SMELL STILL PERSISTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 08/21/09. *LJ A TECHNICAN STATED THE ODOR WAS COMING FROM THE LEATHER SEATS. UPDATED 08/26/09 *JB

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE VEHICLE HAS GOODYEAR TIRES, SIZE P/225/60/R16 (NA). THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPORADICALLY LOSE PRESSURE. AS A RESULT, SHE EXPERIENCED EXCESSIVE SHAKING IN THE WHEEL WHILE DRIVING AT VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY ROTATED, INSPECTED, AND BALANCED THE TIRES. AS OF AUGUST 18, 2008, THE DEALERS HAVE BEEN UNSUCCESSFUL IN REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE MILEAGE WAS 18,210.

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO MAKE A WIDE TURN. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE FAILURE RECURRED WHILE MAKING A LEFT TURN. THE VEHICLE WAS PARKED AND LATER TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 437.

I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIRMATION NUMBER AND SAID THE CONCERN WOULD BE LOOKED AT BY BUICK, BUT HE COULD OFFER LITTLE IN THE WAY OF REMEDY. I CURRENTLY HAVE 2,900 MILES ON THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG SENSORY LIGHT DOES NOT ILLUMINATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE PASSENGER IN THE SEAT WEIGHED 98 POUNDS. THE MANUFACTURER STATED THAT THERE WAS NO WEIGHT STANDARD IN ORDER FOR THE AIR BAGS TO DEPLOY OR LIGHT TO ILLUMINATE. THE FRONTAL AIR BAG SENSORS WERE REPLACED, BUT STILL FAILED TO ACTIVATE. THE AIR BAG LIGHT ILLUMINATES WHEN PASSENGERS WITH A GREATER WEIGHT ARE SEATED. THE CURRENT AND FAILURE MILEAGES WERE 871. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. HE STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD NOT ILLUMINATE WHEN THE DAYTIME RUNNING LIMPS ACTIVATED. THE DEALER INSPECTED THE VEHICLE HOWEVER THEY WERE UNABLE TO REPAIR BECAUSE THE VEHICLE WAS DESIGNED THAT WAY. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 8,000. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR

DASH BOARD DOES NOT LIGHT UP PROPERLY ON 2007 BUICK LACROSS. DANGER IN NOT BEING ABLE TO READ GAUGES BECAUSE CAN'T SEE NEEDLES INDICATING WHERE YOU FREE FOR SPEED, TEMPERATURE AND FUEL GAUGE. *TR

BRAKES PULSATE WHEN BRAKING. CAR VIBRATES WHILE DRIVING AND ALSO HAS A DESIRE TO PULL TO RIGHT. FEELS LIKES WHEELS ARE OUT OF BALANCE ALL THE TIME. I HAVE TAKEN THE CAR IN AND HAD THE BALANCE CHECKED AND THEY SAY EVERYTHING IS FINE. THEY SAY IT IS THE MAKE OF THE TIRES AND GOODYEAR IS AWARE - THEY HAVE MADE A GOODWILL REPLACEMENT OF THE TIRES DUE TO HISTORY OF MY CAR.... THE ENGINE BLEW AT 1500 MILES!!! STILL NO BETTER. EVERY DAY I GET MY FILLINGS RATTLED LOOSE ON THE WAY TO WORK. THE PULL TO THE RIGHT WAS FIXED WHEN THE REPLACED THE STEERING INTERMEDIATE SHAFT - BUT I HAD TO GO BACK BECAUSE THE DEALER DID NOT DO FRONT END ALIGNMENT AFTER REPLACING THE STEERING SHAFT "NOT NECESSARY - IT'S NOT THE STANDARD PRACTICE WITH THE JOB" WHEN THEY FINALLY PUT IN ON THE MACHINE, IT WAS OUT OF TOE BY .18 DEGREES. I AM STILL WORKING ON GETTING THE BRAKES FIXED. LAST TIME THEY TURNED THEM DUE TO "HARD SPOTS". WHEN I GO BACK FOR THE INSPECTION IN NOV. I HAVE TO HAVE THEM WORK ON THEM AGAIN. THIS TIME I WILL FIGHT TO HAVE THE ROTORS REPLACED AS I AM TERRIFIED THAT I WON'T STOP WHEN I APPLY MY BRAKES BECAUSE THE PULSATING HAS GOTTEN THAT BAD. *TR

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHENEVER THE SUN IS SHINING, THE DASHBOARD IS NOT VISIBLE. THE CONTACT IS UNABLE TO DETERMINE THE SPEED HE IS DRIVING OR THE AMOUNT OF FUEL IN THE VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 1,400 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT CHECKED NHTSA'S CRASH TEST RATING FOR THE VEHICLE AND FOUND IT TO BE VERY LOW. THE CONTACT ALSO DISCOVERED A RECALL ON GM'S WEBSITE FOR THE SIDE/CURTAIN AIR BAGS NOT DEPLOYING. GM WAS CALLED, AND CONFIRMED RECALL # 07003. NHTSA DID NOT HAVE A RECORD OF THIS RECALL. THE CONTACT STATED THAT GM DID NOT SEND THE RECALL INFORMATION IN THE MAIL , AND WAS INFORMED TO CONTACT THE LOCAL BUICK DEALER TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS SERVICED THE CONTACT NOTICED THAT THE REPAIR ORDER STATED THAT ONLY A PARTIAL REPAIR FOR THE RECALL WAS COMPLETED. THE REPAIR SHOP'S REASON FOR NOT PERFORMING THE ENTIRE REPAIR WAS BECAUSE THE VEHICLE DID NOT HAVE SIDE AIR BAGS. THE CONTACT SHOWED THE MECHANIC THAT THE VEHICLE CONTAINED SIDE AIR BAGS, BUT THEY STILL WOULD NOT COMPLETE THE REPAIR WORK. THE MANUFACTURER STATED THAT THEY WOULD CALL THE DEALER TO RESOLVE THE PROBLEM, AND ADVISED THE CONTACT TO BRING THE VEHICLE TO ANOTHER DEALER. THE SECOND DEALER COULD NOT UNDERSTAND HOW TO PERFORM THE RECALL REPAIR. THE MANUFACTURER ISSUED CASE # 71-506543527. THE CURRENT MILEAGE IS 3,850 AND FAILURE MILEAGE WAS 3,730.*AK

VIBRATION FROM FRONT OF CAR. BEEN TO DEALER EDDIE WIGGENS OF WARNER ROBINS GA SEVERAL TIMES. THEY REPLACED THE TIRES. LAST TIME GAVE RESPONSE THAT VIBRATION WAS WITHIN THEIR SPECIFICATIONS AS GMC. ALSO, GAVE THE SAME ANSWER TO THE PROBLEM.*AK

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THERE IS A CHROME TRIM ON THE DASHBOARD THAT APPEARS IN THE SIDE VIEW MIRRORS OF HIS VEHICLE. THE HEAT VENTS ALSO APPEAR IN THE SIDE VIEW MIRRORS AND THE DASH. LASTLY, THE REAR WINDOW SPEAKERS REFLECT IN THE REAR WINDOW. THE CONTACT STATED THAT HE IS DISTRACTED WHILE DRIVING. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 2,600 AND FAILURE MILEAGE WAS 400.

TL * - THE CONTACT STATED THAT 2007 BUICK LACROSSE DID NOT HAVE PROGRAMMABLE DOOR LOCKS. ALL OF THE DOORS DID NOT LOCK AT THE SAME TIME. THE CONTACT STATED THIS WAS A SAFETY CONCERN WHEN ENTERING PARKING GARAGES. THIS VEHICLE HAS APPROXIMATELY 600 MILES. THIS FEATURE WAS AVAILABLE IN MORE EXPENSIVE MODELS, AND WAS A STANDARD FEATURE 5 YEARS AGO. THE DEALER TOLD HER THAT THIS WAS NOT A FEATURE THAT COULD BE ADDED, IT MUST BE FACTORY INSTALLED. *AK UPDATED 1/22/2007 - *NM

WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET ALONE REREADING IT REGULARLY TO REFRESH THEIR KNOWLEDGE? IT'S ONLY THERE, IF AT ALL, FOR REFERENCE. 3) HOW MANY SECOND OWNER'S EVEN GET THE MANUAL? HOW MANY WILL GET KEYSETS WITH THE EXTRA RING? MY EXPERIENCE IS FEW, IF ANY, SUBSEQUENT OWNERS WILL HAVE ANY REMINDER OF THIS RECALL. LET'S GET SERIOUS AND BE RESPONSIBLE. IF THERE IS A DESIGN OR MANUFACTURING SAFETY DEFECT, THEN FIX IT! DEFLECTING LIABILITY TO THE OWNER IS HORSE-PUCKY! *TR

2007 BUICK LACROSSE SUN VISOR DROPPED DOWN AND BLOCKING VIEW OF THE ROAD. CONSUMER STATES THAT THE VISOR DROPPED WHEN HE PULLED IT DOWN AND BLOCKED HIS VIEW OF THE ROAD WHILE DRIVING. *KB

2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RELAYS IN THE FUSE BOX WERE BURNED OUT AND NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT THE BATTERY DRAINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.