2007 Buick LaCrosse Complaint Log

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS FAILED. THE CONSUMER WAS INFORMED THERE WAS NO PERMANENT FIX AT THE MOMENT. UPDATED 03/08/16.*JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER EXPLAINED THAT THE PART WAS NO LONGER AVAILABLE AND DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF. YOU ARE LEFT DRIVING BLIND AT FULL SPEED. IT HAS HAPPENED A NUMBER OF TIMES. I TOOK IT TO THE GARAGE AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY WERE NOT ABLE TO FIX IT. WITH WINTER COMING ON AND SUNSET HAPPENING EARLIER EACH DAY, THE AMOUNT OF TIME DRIVING IN THE DARK INCREASES. THIS IS UNSAFE FOR MYSELF AND OTHER DRIVERS THAT MAY NOT SEE ME DUE TO MY HEADLIGHTS GOING OFF ALL OF THE SUDDEN. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT DID NOT FEEL SAFE SINCE THE MANUFACTURER FAILED TO INDICATE THE REMEDY ON THE RECALL NOTIFICATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLIGHT MODULE RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. *JB

WE WERE STOPPED AT A RED LIGHT AND THE CAR JUST DIED. WE CALLED AAA AND BEFORE THEY GOT THERE THE CAR STARTED UP AGAIN. THEN WE RECEIVED A RECALL NOTICE FROM GM (RECALL #14299). SINCE PARTS ARE NOT AVAILABLE ACCORDING TO THE LETTER WE REMOVED EVERYTHING FROM THE KEYCHAIN LEAVING ONLY ONE SINGLE KEY AS INSTRUCTED. HOWEVER, OUR CAR AGAIN DIED ON AUGUST 21, 2014 BUT AFTER A FEW MINUTES STARTED UP AGAIN. TODAY, AUGUST 31, 2014 OUR BUICK DIED AGAIN IN THE LEFT TURN LANE STOPPED AT A RED LIGHT. WE HAD TO BE TOWED HOME BY AAA BECAUSE IT WOULD NOT START AGAIN. THIS IS UNACCEPTABLE!! WE ARE AN 80 YEAR OLD COUPLE AND WE ONLY HAVE THIS ONE CAR FOR TRANSPORTATION. WE CANNOT KEEP WORRYING ABOUT OUR CAR EVERYTIME WE DRIVE IT, MUCH LESS THE DANGERS OF HAVING AN ACCIDENT WHEN IT STALLS IN THE MOST UNEXPECTED PLACES AND TIMES. WE NEED A RENTAL CAR TO USE UNTIL GM CAN GET THESE PARTS. I DON'T THINK THAT I AM ASKING TOO MUCH. *TR

INTERMITTENT AIR BAG WARNING LIGHT GOES ON AND OFF FOR PASSENGER SEAT WHETHER OR NOT THE SEAT IS OCCUPIED. THIS HAS CONTINUED FOR TWO YEARS. ON-STAR FAILURE CODE IS ALWAYS B0092. I TOOK THE BUICK TO A DEALER WHO ATTEMPTED TO FIX IT TWICE WITHOUT LUCK. THE THRID TRIP FOR A "FIX" WOULD HAVE COST ME $ 1,200 WITHOUT ANY GUARANTEES. IT STILL IS IN USE BUT I NOW KEEP MY FINGERS CROSSED. THIS HAPPENS WHEN PARKED OR DRIVING.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING BECAME DIFFICULT MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ENGINE WIRE HARNESS WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

WHILE DRIVING AT NIGHT, ALL OF A SUDDEN THE HEADLIGHTS WILL TURN OFF LEAVING YOU TRAVELLING ALONG THE HIGHWAY AT 60 TO 75 MPH (DEPENDING ON WHAT TYPE OF HIGHWAY, INTERSTATE OR LIMITED ACCESS ROADWAY YOU ARE ON). THIS LEAVES YOU MOVING WITH NO IDEA WHERE THERE IS A SAFE PLACE TO PULL OVER TO GET OUT OF THE TRAVEL LANES. THIS HAS OCCURRED NUMEROUS TIMES, AND I AM ASKING TO BE REIMBURSED FOR THE EXPENSE OF REPAIRING THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE IN OPERATION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE LOW BEAM HEADLIGHTS RECALL REPAIRS. *LD THE CONSUMER RECEIVED A RECALL NOTICE IN JANUARY 2015, FOR THE EXACT PROBLEM HE PAID TO HAVE FIXED ON JUNE 26, 2014. THE CONSUMER HAS SINCE SOLD THE VEHICLE. *JB

A IMPROPERLY SHIELDED WIRE GROUNDED OUT AND CAUSED THE UNDER HOOD FUSEBLOCK TO MELT, SOME REPORTS ON LINE STATE THAT THE CAR CAUGHT ON FIRE FROM THE SAME PROBLEM. CAME OUT OF RESTAURANT AND CAR WOULDN'T START. WHEN THE HOOD WAS RAISED WE COULD SMELL BURNING RUBBER. HAD I BEEN DRIVING IT COULD HAVE BEEN VERY SERIOUS REPORTED TO GM TO TRY TO GET REIMBURSED. SAID BECAUSE IT WASN'T ON RECALL THAT THEY COULD NOT HELP US. THE PURPOSE OF THE FUSE BOX AS WE UNDERSTAND IS TO PREVENT THIS FROM HAPPENING. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

A FEW TIMES THE HEADLIGHTS WENT OUT . DRIVING ON TWO LANE ROAD ONCE WAS CLOSE TO HEAD ON ACCIDENT . I DID EXTENSIVE TESTING TO FIND THAT THE HDM LOW BEAM HEAD LIGHT RELAY MANUFACTURED BY I THINK DELPHI WAS THE PROBLEM . I WENT TO AUTO SUPPLY BOUGHT THE HEAVIEST DUTY RELAY I COULD FIND . I REPLACED IT AN PROBLEM WAS SOLVED . THIS WAS BACK IN MAY OF 2014 . THEN IN JANUARY 2015 I RECEIVED RECALL FOR THIS PROBLEM . I HAVE CONTACTED G.M. SEVERAL TIMES . I READ WHERE THEY STATE IF YOU HAVE PAID FOR THE REPAIR THEY WILL REIMBURSE OWNER FOR THE REPAIR . THIS IS BLACK AND WHITE PLAIN AND SIMPLY . I SUBMITTED FORM , RECEIPTS , ECT . ACCORDING TO THEIR REQUIREMENT ON THE RECALL LETTER . DOES NOT SAY I HAVE TO WAIT FOR SEVERAL MORE LETTERS OR SEVERAL YEARS IT IS ON THEIR RECALL LETTER .EVERYTHING THEY ASKED FOR TO THE STANDARDS . WHILE ON VACATION MESSAGE TO CALL . AFTER MANY CALLS AGAIN I WAS TOLD I HAVE TO WAIT FOR SECOND RECALL LETTER TO GET REIMBURSED . SHE STATED I HAVE TO TAKE IT TO DEALER . WHY SO I CAN HAVE ANOTHER DEFECTIVE RELAY INSTALLED . NOT GOING TO HAPPEN JUST REIMBURSE ME FOR THE CLAIM I SUBMITTED . I CAN'T RETURN A ONE YEAR OLD RELAY THAT IS FAR BETTER THAN THEIR DEFECTIVE RELAY .THEY CAN'T FIGURE A REMEDY OUT YET . IT HAS BEEN A YEAR NOW AND I AM STILL WAITING TO BE REIMBURSED BECAUSE I DID NOT RECEIVE THE SECOND RECALL NOTIFICATION BECAUSE THEY CAN'T FIGURE THIS OUT . DRIVING A CAR AT NIGHT WITHOUT HEADLIGHTS IS NOT SAFE AND NEITHER IS PUTTING ONE OF THEIR DEFECTIVE RELAYS BACK IN IT . THIS RELAY HAS BEEN NOTED TO NOT ONLY FAIL , BUT IT CAN MELT CAUSING WIRE HARNESS TO MELT AT A REPLACEMENT COST TO APPROACH $ 2,000 AND AN POSSIBLY AN ENGINE FIRE AND THAT COST VERY HIGH OR VEHICLE REPLACEMENT . JUST PAY ME THE MONEY OWED ...

THE AIRBAG WARNING LIGHT COMES ON WHILE THE CAR IS TRAVELING INDICATING THE AIRBAGS ARE MALFUNCTIONING. IT COMES ON AND OFF INTERMITTENTLY. I BROUGHT IN TO THE DEALER AND THEY CLEARED THE MALFUNCTION CODE AND IT HAPPENED AGAIN. THEY WANT TO CHANGE THE SENSOR UNDER THE SEAT FOR $1250 SINCE IT IS NOT COVERED BY WARRANTY. IT SEEMS TO OCCUR WHEN THE CAR IS IN MOTION GOING EITHER UP OR DOWN AN INCLINE.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, A SPARK EMITTED FROM THE IGNITION AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. UPDATED 10/23/14*CN THE CONSUMER STATED THE TRACTION CONTROL FAILED DUE TO THE BARRONS AND ARM DAMAGE TO THE FRONT TIRES, THE WATER PUMP FAILED. THE LIFTERS MADE A LOUD KNOCKING NOISE. WATER WOULD ENTER THROUGH THE DRIVER'S SIDE WINDOW SEAL. THE TIRES WERE BE REPLACED. UPDATED 4/13/2015 *JS

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

ON JULY 20 I FILED A REPORT WITH THE IOWA ATTORNEY GENERAL. I NEXT RECEIVED A LETTER DATED JULY 27 FROM THE IOWA ATTORNEY GENERAL THAT ALL MY INFORMATION HAD BEEN SENT TO THE NHTSA. TODAY I CHECKED WITH THE NHTSA TO GET AN UPDATE ON WHAT IS HAPPENING. THEY SAID THAT THEY DO NOT HAVE ANY RECORD ON MY PROBLEM. I CONTACTED THE IOWA ATTORNEY GENERAL OFFICE AND THEY ASSURED ME THAT EVERYTHING WAS FORWARDED ON JULY 27 TO THE NHTSA. I AM WANTING TO KNOW WHAT THE LATEST STATUS IS AND CURRENT INFORMATION. [XXX] [XXX] SANBORN, IA. 51248 [XXX] HOME [XXX] CELL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND A RELAY WAS REPLACED, BUT THE FAILURE CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/9/15 *LN *CN

WHILE DRIVING AT NIGHT BOTH HEADLIGHTS FAILED TO WORK WITHOUT WARNING HEADLIGHT RELAY FAILED SEVERAL INCIDENTS POSTED ON LINE. AFTER ARRIVING AT WORK WAS UNABLE TO EXIT THE VEHICLE BECAUSE BOTH INSIDE AND OUTSIDE DOOR HANDLES FAILED TO OPEN THE DOOR. CAR IS CURRENTLY AT A BODY SHOP ATTEMPTING TO OPEN THE DOOR. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE LOW BEAMS HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HEADLIGHTS HAD BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE HEADLIGHTS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED APPROXIMATELY EVERY 90 DAYS FOR TWO YEARS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. UPDATED 05/10/16*LJ THE CONSUMER STATED THE DEALER REPLACED THE HEADLIGHT AT NO CHARGE. UPDATED 05/11/16.*JB

FIRE IN THE ENGINE COMPARTMENT INSIDE OF RELAY/FUSE BOX. *TR

TL* THE CONTACT OWNS A 2000 BUICK LACROSSE. THE CONTACT STATED THAT HE ENTERED A DRIVEWAY AND NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FUSE BOX WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE AND REMOVED THE FUSE BOX. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. UPDATED10/08/15 *BF

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR

ORIGINAL OWNER OF A 2007 BUICK LACROSSE CXL. POWER STEERING PUMP FAILURE AT AROUND 85,000 MILES. POWER STEERING PUMP FAILED BECAUSE OF LEAKING HOSES. PRIMARY REASON FOR LEAK IS DUE TO LINES INCORRECTLY CRIMPED AROUND THE METAL LINE THAT ADHERES TO RUBBER HOSE. LINES CANNOT WITHSTAND PRESSURE AND START LEAKING INTERMITTENTLY UNTIL THEY COMPLETELY FAIL. I HAVE REPLACED POWER STEERING PUMP AND RACK AND PINION DUE TO FAULTY LINES DAMAGING THE WHOLE SYSTEM. I HAVE SEEN MANY INSTANCES ONLINE ABOUT PEOPLE HAVING TO REPLACE A COUPLE MONTHS LATER AFTER INITIAL REPLACEMENT. THIS IS A MANUFACTURERS DEFECT OF POWER STEERING LINES THAT ARE OUT ON THE MARKET. ANOTHER ISSUE IS THE CLUNKING SOUND THAT IS COMING FROM THE STEERING COLUMN. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). WHILE DRIVING 50 MPH, THE EXTERIOR LIGHTING FAILED. THE CONTACT PROCEEDED TO DRIVE HOME USING THE FOG LIGHTS AND HIGH BEAMS. THE FIRST TIME THE CONTACT EXPERIENCED THE FAILURE WAS IN DECEMBER OF 2013. THE VEHICLE WAS REPAIRED BY THE DEALER ON MARCH 18, 2014. THE MANUFACTURER WAS NOTIFIED. THE RECALL NOTICE WAS ISSUED AFTER THE CONTACT PAID FOR THE REPAIR AND THE MANUFACTURER WOULD NOT REIMBURSE THE CONTACT UNTIL THE PART WAS AVAILABLE AND THE REPAIR WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE LOW BEAM HEAD LIGHTS FAILED AS THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE COMPARTMENT. THE CONTACT DISCOVERED THAT THE SMOKE HAD ORIGINATED FROM THE FUSE BOX, WHICH HAD CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BUT THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

THE LOW BEAMS ON THIS VEHICLE HAD BEEN FLICKERING ON AND OFF AT NIGHT FOR A FEW DAYS. THEN THE LOW BEAMS WOULD NOT COME ON AT ALL ON THE NIGHT OF DECEMBER 2, 2012, HIGH BEAMS WORKED BUT THE SMELL OF BURNING PLASTIC FILLED THE CAR AND I IMMEDIATELY SHUT OFF THE ENGINE. UPON INSPECTION I FOUND ONE OF THE RELAYS, PRESUMABLY THE LOW BEAM RELAY, BURNED AND MELTED INSIDE THE FUSE BLOCK CAUSING A SMALL FIRE INSIDE THE FUSE COMPARTMENT WHICH FORTUNATELY CONTAINED THE FIRE BUT DESTROYED THE ENTIRE FUSE PANEL (BLOCK). THIS APPEARS TO BE A WELL DOCUMENTED AND COMMON PROBLEM ON THE 2007 BUICK LACROSSE AND YET THERE IS NO RECALL. THIS IS A TOP TIER SAFETY CONCERN AS IT IS ONLY A MATTER OF TIME BEFORE THERE IS A FATALITY ASSOCIATED WITH THIS SAFETY ISSUE. I HAD THE CAR REPAIRED AT A BUICK DEALER FOR A TOTAL OF $616.15. THIS TYPE OF FAILURE SHOULD NOT HAPPEN ON A VEHICLE OF THIS AGE OR MILEAGE, YET I AM READING THAT I AM NOT THE ONLY PERSON TO EXPERIENCE THIS SAME EXACT ISSUE. I AM RESEARCHING ALL CLAIMS AND CONSIDERING A CLASS ACTION LAWSUIT TO HAVE THIS PROBLEM CORRECTED. I FEEL AS THOUGH GM OWES ME MY $616.15 BACK AND SHOULD CORRECT THIS ISSUE VIA A MASS VEHICLE RECALL. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE A STOP LIGHT, THE VEHICLE STALLED AND BLACK SMOKE EMITTED FROM THE HOOD AREA WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FUSE BOX AND WIRES WERE SEVERELY BURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,000. UPDATED 1/29/14*CN

WAS DRIVING AT NIGHT, VEHICLE LIGHTS WENT DIM, THEN OUT COMPLETELY. PULLED OVER TO SIDE OF ROAD. SMELLED FIRE, OPENED HOOD, SMOKE COMING FROM FUSE BLOCK / BOX UNDER HOOD. LOOKED AT FUSE BLOCK AND SEVERAL RELAYS WERE MELTED AND HAD MELTED A PORTION OF FUSE BLOCK. THERE ARE SEVERAL OTHER COMPLAINTS LIKE THIS POSTED ONLINE. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE CLEANING THE RIM ON THE TIRES, THE TIRE STEM BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-CALIBRATED. THE CONTACT MENTIONED THAT AFTER THE REPAIRS, THE TIRES WERE CONTINUOUSLY LOOSING AIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE STARTED THE ENGINE AND ACTIVATED THE LOW BEAM HEADLIGHTS BUT THEY WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LOW BEAM MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,459.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 55 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT SHUT THE ENGINE OFF, RESTARTED THE VEHICLE AND WAS ABLE TO RESUME AS NORMAL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEAGE WAS 60,000.

I HAVE HAD PROBLEMS WITH MY LOW BEAM HEADLAMPS FOR A COUPLE OF DAYS NOW NOT TURNING ON AT NIGHT OR THEY BEGIN TO FLICKER ON AND OFF CAUSING ME TO DRIVE WITH MY HIGH BEAMS ON.. BUT TODAY I SMELLED AN ELECTRICAL FIRE AS I PARKED AND EXITED MY CAR AND SAW SMOKE COMING FROM UNDER THE HOOD AND IT TURNS OUT THE RELAY FOR THE HEADLAMPS WAS BURNING AND MELTED. I REMOVED IT BUT IT CAUSED DAMAGE TO THE OTHER RELAYS NEXT TO THIS ONE AND MELTED THE ACTUAL FUSE CENTER. I HAVEN'T CHECKED FOR POSSIBLE DAMAGE TO OTHER COMPONENTS OF MY CAR YET BUT I WILL IN THE MORNING... THIS LOOKS TO BE A COMMON PROBLEM WITH THIS MAKE OF VEHICLE AND STILL NO RECALL HAS BEEN MADE.. *TR

NIGHT HIGHWAY DRIVING THE LOW BEAM HEADLIGHTS SUDDENLY GO OUT. BAD. HIGH BEAMS ARE OK. FOG LIGHTS ARE OK FORTUNATELY SO I COULD DRIVE HOME SAFELY. TURN SIGNALS NORMAL. ONLY THE LOW BEAM HEADLIGHTS APPEAR TO BE AFFECTED. THEY RESUMED WORKING THE NEXT VEHICLE USE, THE NEXT DAY. *TR UPDATED 9/19/13 *CN UPDATED 09/24/2013 *JS

I WAS HAVING INTERMITTENT HEADLIGHT ISSUES WITH MY CAR, I WOULD DRIVE AND THE HEADLIGHTS WOULD RANDOMLY SHUT OFF, I WOULD PULL OVER AND THEY WOULD COME BACK ON ABOUT 3 MINUTES LATER. I DID SOME RESEARCH AND TRIED REPLACING THE HEADLIGHT RELAY, THIS SEEMED TO FIX THE PROBLEM FOR ABOUT 2 WEEKS. ON THE NIGHT OF APRIL 13, I WAS AT THE MALL AND WHEN RETURNING TO MY CAR, IT WOULDN'T START. I HAD THE CAR JUMPED AND THE FUSE BOX CAUGHT ON FIRE. THE HEADLIGHT RELAY HAD MELTED AND DESTROYED MY FUSE BOX. I HAD MY FUSE BOX REPLACED AND AGAIN, EVERYTHING WAS FINE FOR ABOUT 2 WEEKS, WHEN I STARTED GETTING THE INTERMITTENT ISSUE AGAIN. LAST NIGHT, MAY 1ST, MY CAR AGAIN DIED. THIS TIME, ALL FUSES AND RELAYS WERE REMOVED BEFORE JUMP STARTING MY CAR, BUT YOU CAN LOOK AT THE RELAY AND SEE THAT IT HAS BEEN MELTING ONCE AGAIN. I'VE RESEARCHED ONLINE AND CAN'T FIND A PROPER FIX FOR THIS. THE RELAY HAS BEEN REPLACED AND IT'S NOT FIXING THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE WITH 2012 SUMITOMO TIRES, SIZE: 225-55-R17, MODEL NUMBER: 97VSMV88. THE CONTACT STATED THAT BEFORE ENTERING THE VEHICLE HE NOTICED THAT THE TIRE PRESSURE DECLINED SIGNIFICANTLY. THE CONTACT ATTEMPTED TO ADD AIR TO TIRE BUT THE PROBLEM PERSISTED AND THE AIR PRESSURE FLUCTUATED WHILE THE CONTACT DROVE AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER, WHERE THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE DEALER WAS NOT ABLE TO DUPLICATE THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 4,000 AND THE FAILURE MILEAGE OF THE VEHICLE WAS 38,000. THE VIN WAS NOT AVAILABLE. *TR

WHILE DRIVING DOWN THE HIGHWAY ONE NIGHT THE LOW BEAMS SUDDENLY WENT OUT. I WAS FORCE TO USE THE HIGH BEAMS UNTIL I COULD PULL OVER. INSIDE THE CAR I COULD SMELL SOMETHING BURNING, SOMETHING ELECTRICAL. ONCE I PULLED OVER I NOTICE SMOKE COMING FROM UNDER THE HOOD AND THAT THE FUSE BLOCK UNDER THE HOOD WAS ON FIRE, WHICH HOLD FUSES AND RELAYS. THE TWO RELAYS THAT WAS AFFECTED WERE THE LOW BEAM AND HIGH WINDSHIELD WIPER, SO THEY NO LONGER WORK. *TR

TAKAYUKI INFLATOR SO. AIRBAG WARNING LIGHT COMES ON MOST OF THE TIME WHILE DRIVING. TOOK TO DEALER TWICE AND TOLD NOTHING WRONG OR AIRBAG COULD FAIL. NOTHING WAS FIXED.

WHILE DRIVING ON LOCAL FREEWAY LOW BEAM HEADLIGHTS SUDDENLY WENT OUT AND COULD NOT BE TURNED ON MANUALLY. HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT TIME. I AM AFRAID TO DRIVE THIS CAR AT NIGHT AS THIS IS VERY DANGEROUS. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE EMERGENCY HORN SOUNDED UNINTENDEDLY AND BLACK SMOKE EMITTED FROM UNDERNEATH THE VEHICLE. WHEN THE CONTACT APPROACHED THE VEHICLE, HE BEGAN TO INSPECT UNDERNEATH THE HOOD AREA AND NOTICED THE FUSE BOX AND WIRES WERE BURNT SEVERELY. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THE ELECTRICAL HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NOISE LIKE RUBBING SOUND COMING FROM STEERING COLUMN AREA. STEERING GEAR WAS REPLACED ONCE, PROBABLY TWO YEARS AGO AND NOW MAKING SAME SOUND AS BEFORE. THE TIRES HAVE BEEN REPLACED REPEATEDLY ON THIS VEHICLE AND IT STILL FEELS LIKE IT IS HOPPING OR WALKING INSTEAD OF ROLLING. THIS OCCURS MOST PROMINENTLY IN THE MORNING AT STARTUP AND WILL CONTINUE UP TO 50 MPH AND BEYOND. THE MECHANICS WILL NOT RECOGNIZE THE PROBLEM AND HAVE NOT BEEN ABLE TO GET AUTHORIZATION FROM GM REGIONAL TO DO ANYTHING OTHER THAN CHARGE A FEE FOR FURTHER DIAGNOSIS. THIS PROBLEM EXISTED FROM THE TIME THE VEHICLE WAS PURCHASED AND THE DEALERSHIPS SHARE INFORMATION AND WILL NOT INDEPENDENTLY DIAGNOSE THE PROBLEM. I HAVE REQUESTED GM AND BUICK TO PROVIDE A MECHANIC THAT IS FAMILIAR WITH THIS PROBLEM AND CAN RESOLVE IT, BUT THEY REFUSE TO ACT. I AM NOT AT ALL HAPPY WITH THE PERFORMANCE OF THE VEHICLE AND WAS UNDER THE BELIEF THAT THE DEALERSHIP AND BUICK OR GM WOULD MAKE IT RIGHT. I WILL NOT RECOMMEND EITHER THE DEALERSHIP OR GM OR BUICK TO ANYONE. I DO NOT OWN ANOTHER CAR SO I HAVE SPENT MANY DAYS WITHOUT A VEHICLE DURING DIAGNOSIS AND REPAIRS AND CANNOT TOLERATE SITTING FOR 4-6 HOURS IN THE DEALERSHIP OR GOING WITHOUT TRANSPORTATION WILL THIS IS ADDRESSED.

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT UPON INSPECTION, ALL FOUR WHEELS WERE FOUND TO HAVE BEEN LOSING AIR DUE TO CORROSION. IN ADDITION, THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT ALL FOUR WHEELS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 65,000. UPDATED 11/19/13*LJ

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE CXS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A ROUGHNESS IN THE STEERING SHAFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING SHAFT WAS LOOSE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,367. UPDATED 6/4/12 *CN THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT WAS REPLACED ON 03/2/12

HIGH PRESSURE POWER STEERING HOSE BEGAN LEAKING RESULTING IN LOSS OF POWER STEERING FLUID. WHICH COULD RESULT IN LOSS OF POWER STEERING. *TR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO SEVERAL OTHER VEHICLES. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED A COLLISION SHOP. THE DEALER WAS CONTACTED AND STATED TO THE CONTACT THAT THEY WERE GOING TO INSPECT THE EVENT DATA RECORDER BOX THAT WAS LOCATED INTO THE VEHICLE. THE DIAGNOSIS WAS THAT THE VEHICLE WAS TRAVELING 60 MPH. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 23,000.